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Managing the Law, 4e
Copyright © 2014 Pearson Canada Inc.
Chapter 20-2
Chapter 20 Overview
basic rules of agency creation liabilities of principal and agent duties of principal and agent termination
risk management issues in contracts and torts
business relationships raising agency issues joint ventures and strategic alliances distributorships franchising agents governed by special statutes
Managing the Law, 4e
Copyright © 2014 Pearson Canada Inc.
Chapter 20-3
Basic Rules of Agency
agent acts on behalf of principal agency: legal relationship between agent
and principal agent may be able to bind principal to contract agent may merely be able to assist principal
agency governed by common law and statute
Managing the Law, 4e
Copyright © 2014 Pearson Canada Inc.
Chapter 20-4
Methods of Creation of Agency
methods of creating agency: express agreement (some requirement of
writing) includes commercial representation agreements
partners in partnership acts on behalf of corporation person being represented as being agent subsequent ratification
Managing the Law, 4e
Copyright © 2014 Pearson Canada Inc.
Chapter 20-5
Actual and Apparent Authority
Actual authority: created through express agreement Authority given to an agent to act on behalf of a
principal Apparent authority: created through actions
created when principal’s actions give reasonable impression to third parties that agent has authority to act on behalf of principal
Contract created by agent with apparent authority just as enforceable as if agent had actual authority
Managing the Law, 4e
Copyright © 2014 Pearson Canada Inc.
Chapter 20-6
Ratification
when “agent” purports to contract without authority and principal lager ratifies actions contract enforceable as if agent authorized at
outset ratification must be clear, and
agent must identify principal at time of contract principal must have capacity at time of contract principal must ratify within reasonable time principal must ratify whole contract
Managing the Law, 4e
Copyright © 2014 Pearson Canada Inc.
Chapter 20-7
When Is Principal Liable?
principal liable if agent acts within authority
to determine if authority, courts balance risk of binding principal to unwanted
contracts with requiring parties to expend resources
investigating validity of agent’s authority
Managing the Law, 4e
Copyright © 2014 Pearson Canada Inc.
Chapter 20-8
When is Principal Liable?
usual authority Putting someone in a particular position Usual authority determined by reference to the
authority of agents in similar situations in similar businesses
Principal that is business organization is liable when individual giving authority to agent is permitted to do so under the allocation of responsibility within the organization
Managing the Law, 4e
Copyright © 2014 Pearson Canada Inc.
Chapter 20-9
When is Agent Liable?
agent usually not personally liable agent nevertheless liable if
agent and third party agree or court determines
agent purports to act as principal undisclosed principal or agent may be held
liable to third party agent lacks authority
fraud – intentional deception: agent knew they lacked authority
breach of warranty of authority – careless error
Managing the Law, 4e
Copyright © 2014 Pearson Canada Inc.
Chapter 20-10
Agent’s Duty to the Principal
perform contractual duties personally performance may be delegated in certain
circumstances carry out principal’s instructions satisfy duty of care
use reasonable care in the performance duties
fulfill fiduciary duty (next page)
Managing the Law, 4e
Copyright © 2014 Pearson Canada Inc.
Chapter 20-11
Fiduciary Duty
act in good faith and in best interest of principal avoid conflict of duty between self and principal do not profit from position as agent do not compete with principal disclose all information relevant to principal’s
interests agent strictly liable for breach of any duty
eg breach actionable even if no loss to principal breach excused if principal instructs or
consents
Managing the Law, 4e
Copyright © 2014 Pearson Canada Inc.
Chapter 20-12
Principal’s Duties to the Agent
perform agency contractual obligations pay reasonable remuneration indemnify agent for liabilities and
expenses reasonably incurred by agent principal’s obligations may be terminated
upon breach by agent see general contract rules of discharge on
breach
Managing the Law, 4e
Copyright © 2014 Pearson Canada Inc.
Chapter 20-13
Termination
methods to terminate agency relationship either party may provide notice of termination
some agency agreements modify this to require reasonable notice
agency agreement may contemplate terminating event eg agency agreement may contemplate specified
period performance may be rendered impossible principal may lose capacity
eg death, insanity, bankruptcy
Managing the Law, 4e
Copyright © 2014 Pearson Canada Inc.
Chapter 20-14
Risk Management Issues for Principals
contracts apparent authority and unauthorized
contract torts
vicarious liability torts of agent if employee of principal
liability for agent’s actions actions within actual or apparent authority
Managing the Law, 4e
Copyright © 2014 Pearson Canada Inc.
Chapter 20-15
Risk Management Strategies for Principals
specify agent’s actual authority in contract
monitor agent’s actions with customers prevent creation of apparent authority
notify customers when agent terminated carefully select, train, and supervise
agents
Managing the Law, 4e
Copyright © 2014 Pearson Canada Inc.
Chapter 20-16
Business Relationships in which Agency Arise
joint ventures strategic alliances distributorships franchises certain agents governed by special
statutes
Managing the Law, 4e
Copyright © 2014 Pearson Canada Inc.
Chapter 20-17
Joint Ventures and Strategic Alliances not distinct legal entities
joint venture (JV): parties combine resources for limited purpose, limited time, or both
strategic alliance (SA): parties co-operate for a purpose
if use corporation or partnership, other rules apply
if JV or SA purely contractual: no agency unless parties agree or appearance of apparent authority
Managing the Law, 4e
Copyright © 2014 Pearson Canada Inc.
Chapter 20-18
Distributorships
one business agrees to sell another’s product distributor may also sell services (such as warranty
services) distributorship generally not agency
relationship distributor buys from supplier and sells for itself supplier does not want risk of liability through
agency normal distributorship agreements disclaim agency if distributor looks like agent, however, agency may
exist
Managing the Law, 4e
Copyright © 2014 Pearson Canada Inc.
Chapter 20-19
Franchises
contractual relationship between parties franchisor: party with business system to
license franchisee: party wishing to operate system
franchise agreement franchisor provides business plan, expertise,
and licenses intellectual property franchisee pays fees, follows plan, and
conforms to certain standards and rules normally disclaim agency status
Managing the Law, 4e
Copyright © 2014 Pearson Canada Inc.
Chapter 20-20
Agents Governed by Special Statutes some agents governed by specialized
statutes eg real estate agents, lawyers, insurance
agents, stock brokers, and travel agents typical features of regulatory schemes
licensing scheme to ensure competence and integrity
rules of conduct complaints process