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    Chapter 1WHAT IS STRATEGY AND WHY IS IT IMPORTANT?

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    1. Understand why every company needs a sound strategy tocompete successfully, manage the conduct of its business, andstrengthen its prospects for long-term success.

    2. Develop an awareness of the four most dependable strategicapproaches for setting a company apart from rivals and

    winning a sustainable competitive advantage.

    3. Understand that a companys strategy tends to evolve overtime because of changing circumstances and ongoingmanagement efforts to improve the companys strategy.

    4. Learn why it is important for a company to have a viablebusiness model that outlines the companys customer valueproposition and its profit formula.

    5. Learn the three tests of a winning strategy.

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    WHAT DO WE MEAN BY STRATEGY?

    What is our present situation?

    Business environment and industry conditions

    Firms financial and competitive capabilities

    Where do we want to go from here?

    Creating a vision for the firms future direction

    How are we going to get there?

    Crafting an action plan that will get us there

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    WHAT IS STRATEGYABOUT?

    Strategy is all about How:

    How to outcompete rivals.

    How to respond to economic and marketconditions and growth opportunities.

    How to manage functional pieces of the

    business.

    How to improve the firms financial and

    market performance.

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    WHY DO STRATEGY ?

    A firm does strategy:

    To improve its financial performance.

    To strengthen its competitive position. To gain a sustainable competitive.

    advantage over its market rivals.

    A creative, distinctive strategy: Can yield above-average profits.

    Makes competition difficult for rivals.

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    STRATEGYAND COMPETITORS

    Strategy is about competing differently

    from rivals

    Doing what they dont do or doing it better!

    Doing what they cant do!

    Doing that which sets the firm apart and

    attracts customers.

    Doing what we should or should not do to

    produce a competitive edge.

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    1.1 Identifying a Companys StrategyWhat to Look For

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    Which of McDonalds Plan-to-Win strategy

    initiatives are associated with meeting

    customer needs more effectively?

    Which initiatives are focused on moreefficientlydelivering products and services?

    Which initiatives will likely result in the most

    enduring competitive advantage?

    Which of the initiatives will competitors likelyattempt to overcome first?

    Fol low-up

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    The Quest for Competitive Advantage

    Competitive Advantage

    Meeting customer needs more effectively,

    with products or services that customers

    value more highly, or more efficiently, atlower cost.

    Sustainable Competitive Advantage

    Giving buyers lasting reasons to prefer afirms products or services over those of its

    competitors.

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    STRATEGIC APPROACH CHOICES

    Low-costprovider

    Differentiationon features

    Focus onmarket niche

    Best-costprovider

    Building Competitive Advantage

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    STRATEGIC APPROACHES

    Building a competitive advantage by:

    1. Striving to become the industrys low-cost

    provider (efficiency).

    2. Outcompeting rivals on differentiating

    features (effectiveness).

    3. Focusing on better serving a niche markets

    needs (efficiency and\or effectiveness).

    4. Offering the lowest (best) prices for

    differentiated goods (best-cost provider).

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    GAINING SUSTAINABLE COMPETITIVEADVANTAGE

    How to create a sustainable competitive

    advantage:

    Develop valuable expertise and competitive

    capabilities over the long-term that rivals

    cannot readily copy, match or best.

    Put the constant quest for sustainable

    competitive advantage at center stage incrafting your strategy.

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    Why a Firms Strategy Evolves over Time

    Managers modify strategy in response to:

    Changing market conditions

    Advancing technology

    Fresh moves of competitors

    Shifting buyer needs

    Emerging market opportunities

    New ideas for improving the strategy

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    The Evolving Nature of a Firms Strategy

    Realized (current) strategy is a blend of:

    Proactive (deliberate) strategy elements that

    include both continued and new initiatives.

    Reactive (emergent) strategy elements that

    are required due to unanticipated competitive

    developments and fresh market conditions.

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    1.2 A Companys Strategy Is a Blend of Proactive Initiativesand Reactive Adjustments

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    THE RELATIONSHIP BETWEEN AFIRMS STRATEGY AND ITS

    BUSINESS MODEL

    Realized

    StrategyCompetitiveInitiatives

    BusinessApproaches

    Business

    ModelValue

    Proposition

    Profit Formula

    $$$?

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    A Companys Business Model

    How the business will make money :

    By providing customers with value.

    The firms customer value proposition

    By generating revenues sufficient to cover

    costs and produce attractive profits.

    The firms profit formula

    It takes a proven business modelone thatyields appealing profitabilityto demonstrate

    viability of a firms strategy.

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    Business Model Elements

    The Customer Value Proposition

    Satisfying buyer wants and needs at a price

    customers will consider a good value.

    The greater the value provided (V) and

    the lower the price (P), the more

    attractive the value proposition is to

    customers.

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    Business Model Elements (contd)

    The Profit Formula

    Creating a cost structure that allows for

    acceptable profits, given that pricing is

    tied to the customer value proposition. Vthe value provided to customers

    Pthe price charged to customers

    Cthe firms costs

    The lower the costs (C) for a given customer

    value proposition (VP), the greater the ability

    of the business model to be a moneymaker.

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    IS OUR STRATEGY A WINNER?

    WinningStrategy

    The StrategicFit Test

    The CompetitiveAdvantage Test

    The PerformanceTest

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    WHAT MAKES A STRATEGYA WINNER?

    A winning strategy must pass three tests:

    The Fit Test

    Does it exhibit dynamic fit with the external and

    internal aspects of the firms overall situation? The Competitive Advantage Test

    Can it help the firm achieve a significant and

    sustainable competitive advantage?

    The Performance Test Can it produce good performance as measured

    by the firms profitability, financial and

    competitive strengths, and market standing?

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    Who listens to the radio anymore?

    Given the shifts in how people listen to music, are

    the business models of Sirius XM and over-the-air

    broadcasters viable over the long term?

    Does Sirus XMs strategy pass the three tests of a

    winning strategy? Does the strategy of over-the-air

    broadcasters pass the same tests?

    What internal and external factors will create

    difficulties for either competitor in changing its

    strategy or business model?

    Fol low-up

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    WHY CRAFTING AND EXECUTINGSTRATEGY ARE IMPORTANT TASKS

    Strategy provides:

    A prescription for doing business.

    A road map to competitive advantage.A game plan for pleasing customers.

    A formula for attaining long-term standout

    marketplace performance.

    Good Strategy + Good Strategy Execution =

    Good Management

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    THINKING STRATEGICALLY

    Googles web browser-based Chrome operating

    system and its online applications suite are now

    challenging Microsofts long-term dominance of

    those marketplace sectors. What should be Microsofts first response to this

    competitive challenge?

    How will Microsofts response to this competitors

    actions affect its business model?

    Which competitors strategy will likely be the eventual

    winner in the marketplace?

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    THE ROAD AHEAD

    Strategy is about asking the right questions:

    What must managers do, and do well, to make a

    firm a winner in the marketplace?

    Strategy requires getting the right answers: Good strategic thinking and good management of

    the strategy-making, strategy-executing process.

    First-rate capabilities and skills in crafting and

    executing strategy are essential to managing

    successfully.

    Welcome and best wishes for your success!