Channelizing Armed Forces Human Capital For Service Industry

Presentation By :Dr. Gulshan Sharma

Ph.D (Service Industry-Tourism) ACTE (WTO) Spain , WT (USA), Director General – International Chamber for Service Industry

OURS AREAS OF PRESENTATION

1.Serving Officers: Short Service & Long Service Commission –How They can enhance their career profile while serving.

2. Reoccupation Opportunities for Retiring Defence

Officers

3. How Ladies can contribute to the

family income under AWWA

4. Defence Personnel

Children after 10+2 and

Graduationwith Direct

Employment

Manufacturing

Services SectorOUR FOCUS

SECTORS OF SERVICE INDUSTRY

Trends in Service Industry

23 - 25 APRIL 2015,PRAGATI MAIDAN, NEW DELHI

ASEAN AGREEMENT

1 JULY 2015

EDUCATION-SKILLS-CERTIFICATION

Author

• MBA Programme Chair - Woodbury University School of Business

Prof. Satinder Dhiman (President-ICSI)

Skills Defence Personnel Already Possess Which Complement The Service Industry

REOCCUPATION OPPORTUNITIES FOR RETIRING DEFENCE OFFICERS

Travel and Tourism

• Adventure Tourism

• Rural Tourism

• Heritage Tourism

• Eco Tourism

• Golf Tourism

• Caravan Tourism

And many more… For more information visit:www.tourism.gov.inhttp://tourism.gov.in/TourismDivision/AboutDivision.aspx?Name=Tourism%20Infrastructure%20Development

Travel and Tourism

Growth Rate : 7.1% (Foreign)9.6% (Domestic)

Employment : 35 million

Present Scenario : 6.9 Millions FTA1145 Million Domestic

Future Scenario:FTA arrival by 2024will be 13.4 billion

ADVENTURE TOURISM

Soft Adventure:• Snorkelling• Casual Bicycle

tours• Cultural Art

Walks• Camping,• Fly Fishing• Skiing• Wildlife Viewing• Horseback Riding

Hard Adventure:• Climbing

Expeditions• Whitewater

Rafting• Kayaking• Skydiving• Rock Climbing• Bungee Jumping• Mountain

Trekking

For more information visit: www.tourism.gov.inhttp://www.tourism.gov.in/writereaddata/CMSPagePicture/file/tourisminfrastructure/Guidelines%20Adventure%20Tourism.pdf

203 rural tourism projects in 29 States/Union Territories have been sanctioned by the Ministry of Tourism including 36 rural sites where

UNDP has supported for capacity building.

For more information visit:

http://www.tourism.gov.in/TourismDivision/AboutScheme.aspx?Name=Tourism%20Infrastructure%20Development&CID=66&INO=5

RURAL TOURISM

Project Scheme:-

• Identification of villages

• Preparation of detailed plan for implementation of the project

• Assistance under the Scheme: A maximum of Rs.50 lakhs would be sanctioned under this scheme.

RURAL TOURISM

Implementation: -

• The implementation would be done through a Convergence Committee headed by the District Collector.

• Activities like improving the environment, hygiene, infrastructure etc. would be eligible for assistance.

• Apart from providing financial assistance the focus would be to tap the resources available under different schemes of Deptt. of Rural Development, State Govts. and other concerned Departments of the Govt. of India.

• Under Product/Infrastructure and Destination Development Scheme funds to a maximum of Rs 5 crore per destination is made available to state governments for implementation based on the project proposals.

• New emerging areas eco-tourism, health tourism and wildlife tourism get priority under this scheme.

• The Ministry provides Central Financial Assistance to State Governments/Union Territories for development of eco-tourism project

ECO TOURISM / WILDLIFE / NATURE TOURISM / GREEN TOURISM

For more information visit:http://www.wti.org.in/ts. http://www.wwfindia.org/work_with_us/

Golf Course Management

RE-OCCUPATION PROJECTS

India currently has 196 registered golf courses and around 50% of those registered courses are situated on military bases, which are only accessible to military.

• Golf Course Superintendents & Managers Association of India-www.gcsmai.com/

• Indian Golf Industry Association-http://www.igia.co.in/

• The Indian Golf Union-http://www.indiangolfunion.org/(S(4yswtg55cuzmkj55idqyvwjo))/History.aspx

• Women's Golf Association of India-wgai.co.in/

MAJOR ORGANISATIONS IN INDIA ASSISTING FOR GOLF RELATED VENTURES

Minister of Tourism, GOI, stated that the initiative of their to promote golf as a niche tourism product and also position India, as a preferred golfing destination in the region is

important.

For more information visit: www.tourism.gov.inhttp://www.tourism.gov.in/writereaddata/CMSPagePicture/file/Primary%20Content/HRD/golf.pdf

Heritage Tourism

For more information visit:www.tourism.gov.in

Home Stay, Farm Houses

The classification for Incredible India Bed & Breakfast/ Home stay establishment will be given only in those cases where the owner /promoter of the establishment along with his /her family is physically residing in the same establishment

and letting out minimum one room and maximum six rooms (12 beds).

Details can be Checked at:http://www.tourism.gov.in/Uploaded/Guideline/123020100553032.pdf

Financial Assistance

100% Central Financial Assistance (CFA) under thescheme -“Product/Infrastructure Development forDestinations and Circuits” providing componentsadmissible in the scheme to the State UTGovernments to develop Caravan and Camping Parkson Government / Corporation land.

CFA of 25% shall be provided for purchase ofCaravans. It would be provided to State Governments/ UT Administration.

First of all Madhya Pradesh have started itand now Gujarat and Kerala are following it

http://www.tourism.gov.in/Uploaded/Guideline/011920110208201.pdf

Promotion of Caravan Tourism and Caravan Camping Parks

Important Associations of Travel and Tourism in India

• Travel Agent Association of India -http://www.travelagentsofindia.com/

• Travel Agent Federation of India-http://www.tafionline.com/

• Indian Association of Tour Operators -http://www.iato.in/

• Adventure Tour Operator Association of India -http://www.atoai.org/

• Association of tourism trade organization, India (ATTOI) -http://www.attoi.org/index.html

• Society of Foreign Travel Operators-http://www.sfto.in/

• Association of Domestic Tour Operators of India (ADTOI) - www.adtoi.in/

• FHRAI (Federation of Hotel & Restaurant Associations of India)-http://www.fhrai.com/

• All India resort development association-http://www.airda.org/

• Hotel Association of India -http://www.hotelassociationofindia.com

• All India Resort Development Association (AIRDA)- http://www.airda.org

• Hotel And Restaurant Association Of Northern India (HRANI)-http://www.hrani.net.in/

Important Associations of Hospitality in India

Convention Centres Management

RE-OCCUPATION PROJECTS

Source : KPMG,2014

Source : KPMG,2014

MICE

MICE business is growing rapidly in ASIA & MIDDLE EAST,

outperforming all other markets

TOP ASIAN DESTINATIONS

1. Singapore

2. Beijing

3. Seoul

4. Taipei 5. Kuala Lumpur.

TOP INDIAN DESTINATIONS

1. NCR

2. Mumbai

3. Bengaluru

4. Hyderabad

Health, Wellness, and Rejuvenating Facilities

RE-OCCUPATION PROJECTS

Source: www.ibef.org

Infrastructural Development

RE-OCCUPATION PROJECTS

http://csegroup2014.blogspot.in/2013/11/view-big-union-finance-minister-in-his.html

Investigation, Detective and Cyber Security Services

RE-OCCUPATION PROJECTS

556Currently, there are only about 556 cyber security professionals and

there is a big gap between demand and supply,” by cyberfort

5 lac.According to a survey, by 2016 Indian Cyber security needs

around 5 lacs jobs

500,000

The National Cyber Security Policy released by Indian government last year aims to create a workforce of 500,000 cyber security professionals in the next five years .

Cyber Security

Associations

Cyber society of India - http://www.cysi.in/National cyber security of India - http://nationalcybersecurity.in/

http://www.isaca.org/Pages/Cybersecurity-Global-Status-Report.aspx?cid=pr_1105839&appeal=pr

Hospital Administration / Management in Super Specialty Hospitals

EMPLOYMENT AVENUES

MAX

APOLLOLILAVATI

FORTIS MEDANTA

TATA MEMORIAL

E-commerce and E-tailing

EMPLOYMENT AVENUES

Indian E-Commerce Sites Traffic Comparison

Flipkart

Myntra

Jabong

Snapdeal

Amazon.In

Ebay

Junglee

HS18

Shopclues

Infibeam

Tradus

http://trak.in/tags/business/2014/06/04/top-10-indian-e-commerce-sites-comparison/

E-commerce market in India projecting a 70% growth from 2014 revenue of $3.5 billion to worth $6 billion in 2015.

The Indian eCommerce industry is expected to grow at a rate of 33% and cross INR one lakh crore (US$16.3 billion) by the end of 2015.

Indian eCommerce market to reach approximately $50-70 billion by 2020.

E-commerce may create 1.5 lakh jobs in India in 3 years (by 2018)

FUTURE

Project Director in various Skills Development Programmes of Ministry of Rural Development

EMPLOYMENT AVENUES

S. No. State Name Total Project Total Target Assigned 1 Assam 26 80708

2 Bihar 2 3500

3 Chhattisgarh 23 83530

4 Haryana 11 39330

5 Himachal Pradesh 17 49537

6 Jharkhand 20 68667

7 Karnataka 31 118173

8 Kerala 8 21200

9 Madhya Pradesh 24 98794

10 Maharashtra 30 39332

11 Odisha 8 18629

12 Sikkim 1 8000

13 Tripura 9 25275

14 Uttar Pradesh 27 82520

15 West Bengal 12 35000

Total 249 7721195

Project Director in various Skills Development Programmes of Ministry of Urban Development and Poverty Alleviation

EMPLOYMENT AVENUES

Project Director in various Skills Development Programmes of Ministry of Tourism, Govt. of India

EMPLOYMENT AVENUES

Resort Manager

EMPLOYMENT AVENUES

In India more than 700 resorts available and many more are in the pipeline. There is a great opportunity for the Defence Personnel to join Resort as Manager or Director

• Health Resort

• Spa Resort

• Winter Resort

• Summer Resort

• Ski Resort

• Casino Resort

• Eco Resort

• Beach Resorts

• Golf Resorts

• Island Resorts

• Lake Resorts

• Luxury Resorts

• Mountain Resorts

• Timeshare Resorts

Full Time and Part Time Trainer

EMPLOYMENT AVENUES

OUR KNOWLEDGE PARTNER

ITFT

EDUCATION GROUP

www.itft.edu.in

NEW CHANDIGARH

Nurturing Youth with Global Employability Skills for Service Industry

Serving Society Since 1994

INDIA’s FINISHING SCHOOL FOR SERVICE INDUSTRY

GROOMING TIPS

HEAD TO TOE GROOMING

COUNSELLING SESSION

LISTENING SKILLS COMMUNICATION

SOCIAL ETIQUETTE

DINING ETIQUETTE

GROUP DISCUSSION MOCK INTERVIEWS

IDEALLY GROOMED STUDENTS

10 Steps to

Life Management Skills

3 Months Complimentary Online Certificate Course for Our

Ladies through Our Finishing School at New Chandigarh

Online Certificate Course in Training and Counselling for Service Industry

TOPICS FOR PROJECT REPORT

COUNSELLING:

1. Counselling Aspects of Service Industry

2. Scope of Counselling & Training in Service Industry: A Panoramic

View.

3. Latest Teaching/Training methodology

4. The Psychometric tool kit for Human Resource Management in

Service Industry

5. Online Counselling

6. New dimensions in Counselling Services.

7. Differential Counselling for Service Industry

8. Trends and Future Pathways of Counselling in Service Industry

9. Global best practices of Counselling for Service Industry

10. Counselling Methodology, Programme & Intervention for students:

A case study approach.

TRAINING:

1. Skills for Services and Service Industry

2. Employability Skills Education

3. Dynamics of training & development

4. E-training for service industry

5. Entrepreneurial Skills and Training for Service Industry

6. Critical analysis of Training Techniques & intervention

7. Training & Skilling youth for Corporate Readiness in

Service Industry:

8. Skill need set and training methodology for MAKE IN

INDIA.

9. Role of Electronic media in promotion of Service Industry

10. Consumers Profile of today’s Youth for Service Industry.

During the 3 months online programme/ or even

later , ladies can work as a Trainer / Master Trainer

in one of the Finishing Schools set by ICSI

throughout India.

Work as a Trainer for the Finishing School

WHAT ICSI PROVIDES TO SERVING DEFENCE OFFICERS

Serving Defence Officers

Master Degree in Service Industry

Management during study leave for 2 years

Complimentary Online 6 Months Diploma

Course in any Sector of Service Industry by ICSI

Complimentary 6 MONTHS ONLINE DIPLOMA

Complimentary 6 Months Diploma will be given to the officer on submission of Project Practicum after completing the online course

through ICSI on any of below Service Sector.

• Hospitality Management• Retail Management• HR Management• Cyber Security• Insurance • E-Commerce• Hospital Administration• Logistics and Supply Chain Management• Event Management• Banking and Finance• Education and Counselling Management

• ICSI Offers MASTERS in Service Industry Management Course through its Knowledge Partner ITFT Education Group with 25% Scholarship.

2 YEARS STUDY LEAVE

SPECIALISATION WITH PROJECT PRACTICUM

₋ Sports & Events Management

₋ Estate & Infrastructure Management

₋ Hospital Management

₋ Media Management

₋ Project Management

₋ Supply Chain Management

₋ Financial Management

₋ Any other topic relevant to industry

• Subjects do not matter.

• Percentage do not matter

• Education with direct Employment after 10+2 and Graduation

• 10% Scholarship in all courses.

• Master of Service Industry Management

• Master of Airlines, Tourism and Hospitality Management

• Master of Mass Communication and Media Management

• Master of Education and Counselling Management

3 Years Bachelor Degree

After 10+2

2 Years Master Degree

After Graduation

• Bachelor of Airlines, Tourism and Hospitality Management

• Bachelor of Service Industry Management

• Bachelor of Media, Entertainment and Film Technology

• Bachelor of Health, Spa and Resort Management

• Bachelor of Mobile Computing and Internet

• Bachelor of Rural Development and Management

Questions – Answers Session

Thanks For Your Valuable Time