Change Meeting Results - 2008 and 2009

8/14/2019 Change Meeting Results - 2008 and 2009

1/6

Change Meeting Results 2008 and 2009

Good Ideas to Change

T E C H N O L O G Y

--Online corporate WIKI/website which takes all thestuff in the selling 101 and puts it online videos,answers to objections and not just static, butdynamic content

--Training videos could include things like deliveryschool, stats, how to approach different backgroundsetc

--Have online resource to organize student addressesand e-mails to update real time, then able to print anddistribute on Sunday s

--Motivational youtube videos by Nate or otherspeakers in addition to Sunday calls like what thecompany sends in the letters, but in videos

--Change CHIPP & OSCAR stats to match goal carddemo status (demoes THEN sitdowns)

--Online referral system based on e-mails, companyauto-email system after a day or two

--Ability to text in stats to online database (buxfer)

--Remove negative account balance on SW dealers

--Online version of CHIPP & OSCAR similar tocheckout procedure

--Ability for sales managers to access SW edge tobecome more familiar with how it helps students


2/6

P R O D U C T S

--EL poster was really cool --Canadian VL 4 targeted to AP and IB

--Canadian college prep CD pack

--Consistent units of measurement in VL sample

--Better explanation of SW Edge not just how to sellit what it actually DOES and how it actually WORKS

--French E&L CD

--Asian languages on CD s college prep pack with LPI

--CD Britannica for older ages

--Bank drafts for Edge and Annuals

--Replacement for HW to bring average price down

--Thinner VL sample book take pages out of history or

some less used area

--Include a HOW TO USE VL CD in the actual product, just like geo help CD more useful than promo CD sIMHO videos, tutorials and links

P R E - S U M M E R

--Cool manager goal book --GET DRIVING LICENSES!!!!!!!!

--RECRUIT SHARP FIRST YEARS!!!!!!! Dont be afraid totell someone no. If you wouldn t want to be theirroommate for the whole summer, don t recruit them.

--More comprehensive Spring Training if someonestruggles with spring training, consider telling themthey are off the team

--Maybe encourage teams to make their own goalbooks if more than 3 or 4 people

--Sales talk in different languages as a primer

S A L E S S C H O O L

--Great having free hotel and grocery card at sales

school--Great having trainer around to answer questions

--Greater availability of delivery school training during

sales school (or at least resources given out)--Better talks on how to be a good mate actually dothe cross the line roommate exercise do roommatecommits right then and sign them give them tomanager to laminate and give back at HQ


3/6

S U M M E R S T U F F

--HQ s were found extremely fast good job!

--Earl followed everyone!!!

--Manager s cashed out quite a few people

--Fantastic getting books early

--Great having online CC remittences

--Ontario had plenty of money for hotels and for gas

--A prize week dedicated to a student manager perhaps your own, or another!

--Have way, way more transfer sheets

--FYs to not follow on day 1

--Don t have too many 2 person HQ s

C U S T O M E R

S E R V I C E

S U N D A Y S

--Good having Sizzler cake and celebration

--Cool motivational prizes on Sunday s!

--Fantastic, short Sunday Meetings this year

C O M P A N Y --Great checkout


4/6

Change Meeting - 2009

What went well What to do better

Managers all finished Followed Sunday meeting outlines Earl followed managers

Stronger relationships with FYs before summer FYs not follow on day 1 Selling Sundays, meeting Mondays No 2 person HQs

Electronic reports Emphasis on sit downs More accountability youre running your own

business Crossing line at sales school

Weather was great! Earl was there a lot Good delivery week training Good checkout Good looking and tall managers

College prep pack for Canada with LPI Bank drafts for Annuals/SWedge Breaking down demos by goal period on stat calls More online stuff thank you for customer & online

referral system Getting books early for managers Online credit card remittances Mini delivery school Body poster with EL

Text in stats, etc. Remove negative account balance on swdealers and

put something more positive Videos for parts of Selling 101 Video tips for CHIPP/OSCAR

o Online version More accurate online ordering Award for low expenses (or keeping track period) Full day of spring training for managers Small replacement product for HW to increase VL

value More French products

SWEdge promo for dealers Ontario quick Sunday meetings Managers cashed out mostly everyone UBC 7am manager meetings during 2 nd semester with

Michaels Midnight Muffins Ontario group having org money to cover hotel in

checkout

Alberta shorter summer meetings Canadian related CDs Canadian university CD Thinner VL sample More emphasis on lower expenses before and during

the summer Canadian spelling added to British/US box

FYs being followed by trainers Calls and messages from Nate CHIPP & OSCAR FY Conference calls UBC Manager goal book

Less fluff and more technical in sales school More cost transparency org fees where do they go;

shipping costs; supplies

VL more focused on smaller topics economics; nativeAmericans

Online videos for training in action Links to useful sites on swdealers FYs hear from B managers in sales school Canadian slicks N. American history instead of

Canadian More promotion of Additional payment forms

People who finished when roomies left Motivational stories from companies

SW include supplies:o reimburse for stamps


5/6

FYs worked really hard Fun Sunday meetings Great pump up calls Guest speakers

o Ziploco Bookman/girl shirtso Cash out cards

Staples discount card Long distance cards Better training for TLCs More HQs set up in advance Better training while HQ hunting

More practice problems in VLs French MYB Dont pay for book returns Sales talk in different languages More training on how to approach ethnic backgrounds Cantonese/Mandarin in language pack Product specifically for teachers Organize the one-liner responses/jokes Canadian phone list Increased commission for higher unit levels More competition pie in the eye More pictures in the Pacesetters instead of just #1 Canadian/REDLINE Pacesetters MYB/MFWW as a set wrapped together Kids books all the same size More depth on languages More elementary science stuff Sort science section more like Math Strap to hold lunch box in place Mesh holding lunch box rips Zippers that dont break; attach the 2 zippers Jacket attached to book bags for rain How to use VL CD YouTube More in depth Physics and Chemistry Page references in glossary like math make more

sections like math More training about free CDs that come with books More organization like VL4 Diversify VL3 instead of just math


6/6

Change Meeting Summary Notes - 2008

Things We Did Well

-new VL cover-stats calls every other night-pump up calls-Nate and his training and motivation

-1st

years meeting with Dimitry at meetings-being a good roommate meeting at Sales School-motivational boo ks and CDs -good recognition on Sundays -Tutor.com promotion-new order book-Sizzler cake-I wanna win dinner-strong deliveries-never give up on FY-not paying for supplies-Reality check at sales school-good team work-following managers-HQs found fast-motivational stuff given on Sundays-availability of higher manager-FY getting free hotel and grocery card-D managers sold well while managing-new book bags and pens-pacesetter-bookman-Spring training

Items for Improvement

-delivery stuff taught at sales school-delivery stuff put into two meetings-fundraising to get to Nashville and org fees-IB VL 5-sample kids book all in one book-cars/license GET THEM-better explanation of SWEdge-bad HQ situations with sanitation etc

-shorter summer meetings

-teach managers how to PC-more Canadian authors in books-week dedicated to managers-different language books- French, Spanish, Chinese-French Explore and Learn CD and all the pages inFrench (I can Remember still in English)-if you have no car, live closer to HQ -French VL

-French in CD packs-expenses more clear so you arent surprised incheckout-drivers compensated for gas-lights out HQ policy-people with no cars told how much to pay for driversfor deliveries-new objection comebacks-emphasize shorter sitdowns-videotape training-Sunday Web N R-learn turf earlier-skipjack-new VL cover-Asian languages CD-Skill Builder restructured-CD Britanica till older grades-no cost for sending books back-get managers to look at their early book order-Canadian history-more transfer forms-24 hour access to customer service-bring back Geohelp CD

-variety of CD meetings-every HQ has car-stronger shoulder strap-give CDs in sitdowns-more order page training-more kids book training-sell workbooks-better Chip and Oscar-smaller orgs-stats calls every night for last 2 weeks-24 hour access to swdealers for manage

Documents

Change Meeting Results - 2008 and 2009