change mangement of cisco [Compatibility Mode]

8/7/2019 change mangement of cisco [Compatibility Mode]

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Change is common in the business world.Some changes can be anticipated; require a reaction from businesses.


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Change is particularly significant ininformation technology where large-scalesoftware and hardware implementationsimpact existing business processes andusers.


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Roles and ResponsibilitiesRoles and Responsibilities Change initiator Change manager

Change advisory board Change implementation team(operations)


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Change Management ToolsChange Management Tools

A change ticketing tool will help ensurethat: All of the requirements for a proposedchange are collected and available forevaluating risk The change is scheduled for

implementation


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Status updates are communicated tostakeholders Users can generate change repor ts thatcan be used to govern the change processitself and provide change managementwith actionable feedback on change

activity


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Improve operational efficiency byproviding integration opportunities withother systems includingtrouble-ticketing tools,problem-management tools,

the configuration database, can be useful in troubleshooting and

evaluating the potential impact to thenetwork


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Strategic ChangesStrategic ChangesSome of the key concerns in a strategicchanges: minimize data loss during a change find suitable replacements for functions minimize the impact of change on the users

barriers to change: our technology only works this way mess with mission-critical applications


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Strategic Changes SuccessStrategic Changes Success

the change leader is available and iseffective

effective senior management sponsorshipthe solution being implemented fits thecomplexity of the required change


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internal fighting over implementationthe change objectives are clearly defined

members of the change team stay untilthe change completes (or have effectivetransitions to new team members)people affected by the change buy into it


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Change is successful when there is:Change is successful when there is:

effective sponsorshipplanningrisk management

measurement of progressengagement of stakeholderssupport of the implementation team

support of the people affected by thechangepilot projects

effective communication


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--Th e En d --

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change mangement of cisco [Compatibility Mode]