CHANGE MANAGEMENT

MODELS

Srinath Ramakrishnan

Change management

What is Change management ?

Why Change Management ? - Discuss

What is Change Management

Change management is a systematic approach to dealing with change, both from the perspective of an organization and on the individual level. It has at least three different aspects, including: adapting to change, controlling change, and effecting change

“Change management is an approach to transitioning individuals, teams and organizations to a desired future state” - Wikipedia

“Change management is the process, tools and techniques to manage the people-side of change to achieve the required business outcome” - Josef Prosci

Why Change Management?

Dealing with crisis

Cope with globalization

Performance gaps

Improve organizational culture

Introduction of new technology

Identification of opportunities

Reaction to internal and external pressure

Customers, competition, changing government regulations etc

Change for the sake of change

Characteristics of Change

Management

Compelling need for change

Clear vision

Commitment of senior management

Initial resistance to change followed by confusion and uncertainty

Effective communication

Prepare for the unexpected

Celebrate small wins

Support of Leadership layers at different levels – to sustain change organization wide

ADKAR - Josef Prosci

http://zenexmachina.wordpress.com/tag/adkar/

8 step model – John Kotter

http://tie575changemodel.wikispaces.com/Kotter's+8-step+model

Change Model – Virginia Satir

http://stevenmsmith.com/ar-satir-change-model/

Transition Model – William Bridges

http://imjoeboe.wordpress.com/2011/04/27/transitions/

Switch Framework – Chip and Dan

Heath

Direct the Rider

Follow the bright spots

Script the critical moves

Point to the destination

Find the feeling

Shrink the feeling

Grow your people

Tweak the environment

Build habits

Rally the herd

Motivate the elephant

Show the path

http://www.allaboutpresentations.com/2010/09/book-review-switch-by-chip-dan-heath.html

Change Model – Kurt Lewin

http://www.sharepointchange.com/blog-sharepoint-and-

change/category/lewins%20three%20steps%20model%20of%20change

Thank you