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8/8/2019 Change Management in Kf
http://slidepdf.com/reader/full/change-management-in-kf 1/23
8/8/2019 Change Management in Kf
http://slidepdf.com/reader/full/change-management-in-kf 2/23
GOAL OF CHANGE MANAGEMENT IN KF
The goal of change management is to
ensure that standardized methods andprocedures are used for efficient and prompthandling of Changes,
minimize the impact of change-related incidentsand,
improve the day-to-day operations of theorganization´.
8/8/2019 Change Management in Kf
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BACKGROUND
Established in the year 1935 by Mr. Kishan Lal
Agarwal.Oil and rice mills.
Office was gaddi system.
Staff was traditional marwadi.
Accounts were maintained manually.
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WHY CHANGE?
Stagnation
Import policy.Competition.
New opportunities.
Fresh blood in business.
Diversification.Understanding the current and future needs of
the customer.
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TYPES OF CHANGE
R evolutionary.
Incremental.In the beginning it was Planned change
afterwards Unplanned.
Magnitude was large but spread at a slower
pace.
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BARRIERS OF CHANGE
Old school of thoughts.
R esistance to change.Uncertainty of future (risk).
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Marketing: The target segment changed.
Technology: Completely different and upgradedtechnology(new factory set up).
Quality: Quality products offered.
CHANGE LEVERS
8/8/2019 Change Management in Kf
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ENABLERS/ TRIGGERSOpportunity (Demand).
Similar plants coming up in other areas.
Availability of resources. Attitude( Foresightedness)
Ability to take risk.
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HOW WE CARRIED OUT THE CHANGE..
Development of infrastructure.
Development & R ecruitment of workforce.
Strategy formulation.
Alignment of goal with strategy.
Involving employees in the process of change.
Technological upgradation.
Consultants were hired.Market survey and extensive marketing done.
Managing existing employees.
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KEYBENEF
ITS
OF
CHANGE
R educes Process Inconsistencies
Strengthens CommunicationR educes the Number of Failed Changes andR ework Assesses R isks- quality, time, cost, etc
Enables Prioritization of Change Proposals
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NEW STATE
Automated Bread manufacturing.
Cookies/ Cake/
R usk/ Namkeens factory.
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MISTAKES
Started biscuit trading which made loss.
Weak back office, as the change was unplannedso unaware of certain laws and governmentpolicies.
Financial problems.
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CHANGE PHASE II
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WHY CHANGE
??Emergence of new plants in North Lakhimpur,
Bokakhat, Itanagar, Nagaon, Hojai.
Market became competitive.Growth became negative.
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TYPES OF CHANGE
E volutionary change: Fast food outlet,
departmental store.Incremental change: Fast food outlet to multi
cuisine restaurant and a 16 room deluxe hotel.
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ENABLERS
Mission Charali - Strategically important
location.Perfect blend of customers ± Defense personnel,
locals from Arunachal Pradesh, Tea Planters.
Attitude and risk taking ability.
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HOW WE CARRY OUT CHANGE..
Development of infrastructure.
Development of workforce.
Strategy formulation.Involving employees in the process of change.
Technological equipments were identified.
Consultants were hired.
Involvement of employees in the changeprocess.
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Marketing: New target segment.
Technology: A new set of technology.
Quality: Standardized quality products/ services
offered
CHANGE LEVERS
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BARRIERS
New concept ± Sense of insecurity.
Serving of non vegetarian food and alcohol.Differential salary structure.
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NEW STATE- PHASE II
KF Department store.
Multicuisine restaurant.Bar.
16 room deluxe hotel.
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AND THE CHANGE CONTINUES«
8/8/2019 Change Management in Kf
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ENTERTAINMENT ARENA
KF Mall.Multiplex.
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THANK YOU..
ANY Q UESTIONS..??