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CHANGE MANAGEMENT
Module 5 – Conclusion the 4C-Toolbox of Change Management
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Conclusion – The 4C-Toolbox of Change Management
Change management generally is difficult but no impossible. With a world closing in every day it’s not
only international blue-chip companies that are forced to critically reassess, and if necessary, change
their business model, but also their organisational structure or their corporate culture.
Most failed change projects underestimated or simply did not take into account the human factor. To
avoid this failure the assistance of change experts or change agents (in most cases professional
consultants) should be sought. Not only that most employees have no or little experience in the field
of change management. In most cases people are used to their environment and emotionally unwilling
to change. . When the change process is not guided by externals, it is highly recommended that
executive managers familiarise themselves with the toolbox change management.
Fig. 7 summarises the important aspects of change management.
Figure 7: The 4C-Toolbox
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Last but not least, it is easy to be prescriptive about change. It is easy to tell others to change their
habits, attitudes, and behaviour. But one can only make partial adjustments to one’s personality and
of course, this requires lots of inspiration. If you wish to re-mould your company or organisation, first
make sure you really want the change and get enthusiastic about the opportunities.
The customs and fashions of men
Change like leaves on the bough
Some of which go and others come.
[Dante Alighieri]