Change Itinerary

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EMAIL ID: [email protected]

SPICEJET LTD

319, UDYOG VIHAR, PHASE IV,

GURGAON - 122016

HARYANA, INDIA.

TELEPHONE: +91-987 180 3333, +91-965 400 3333

Traveller(s) Information

1. MR. MAMUNDI A ANDALPILLAI

2. MS. REVATHI AM ANDALPILLAI MAMUNDI

Detailed Itinerary

Terms and Conditions

DATE DEP TIME FROM TO FLIGHT NO. TERMINAL AIRLINE

SUN, 08 DEC, 2013 08:05 CHENNAI DELHI SG 182 SPICEJET

E-TICKET NUMBERS BOOKING REFERENCE / PNR U2P9WL

Booking Date: Sun, 24 Nov, 2013 Status: Confirmed

CHENNAI TO DELHI

Date Flight No Departing [Terminal] Arriving [Terminal] Via/Direct

Sun, 08 Dec, 2013 SG 182 MAA 08:05 DEL 10:55 Direct

Payment Information [ Indian Rupee(INR) ]

Fare Details Payment Details

Basic fare + Airline fuel charge + CUTE Fees 12,180.00

User Development Fee Departure (UDF) 374.00

Service Tax @ 4.95% (Incl. 2%EC,1%SHEC) 602.00

Passenger Service Fees 294.00

User Development Fee Arrival (UDF) 932.00

Convenience Fees 200.00

Type Internet Banking

Amount Paid 14,582.00

Total Price 14,582.00 Balance Due 0.00

General Information

Guests are requested to present valid photo identification.1.

It is mandatory for all guests to carry a valid proof of identification, including children and infants.2.

For all international flights, the only acceptable proof of identification would be a valid passport. However, for travel to and from Nepal the

following proofs of identification(other than the passport) would be accepted:

Voter's ID card issued by the Government of India /Government ID card (for Government Officials) for Adults

Birth Certificate/School ID for Children

Birth Certificate for Infants (children below 2 years/24 months as on the date of travel)

The above is applicable for Indian citizens traveling to and from Nepal. Please ensure that you check the passport/visa

requirements and restrictions applicable for citizens belonging to countries other than India.

3.

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All Foreign Nationals/Non-Indian Nationals/NRI need to carry their Passport with valid documents for their travel to Port Blair(Andaman and

Nicobar Island).All NRI must have PIO or Passport with valid documents.

4.

SpiceJet will not be liable in any way for delays/ cancellations/ diversions whether due to bad weather, government regulation or for

instances beyond SpiceJet's control. Further, SpiceJet operates on a point-to-point basis and will also not be responsible for the

consequence of delays including onward journey on a connecting mode of conveyance.

5.

SpiceJet will not and does not provide hotel accommodation / meals / transportation in case of delays/ cancellations for any reason

whatsoever.

6.

All new taxes/charges levied by the Government of India or any statutory body subsequent to the date of booking and applicable on the

date of travel shall be charged and payable separately.

7.

SpiceJet requests that at the point of reservation the Guest provides the airline or its Authorized Agent with a contact number (valid

mobile number)for each city in the Guests itinerary including the applicable country and area codes. Please provide your correct mobileno. while making a booking to enable us sending information regarding any change/cancellation of your flights . This will ensure that all

information pertaining to your flight will be sent to you as an SMS/Call.

8.

Itinerary printouts with the name of the Guest will be checked at the time of entering the terminal and at the check-in counter. Guests who

do not have the same are requested to collect the printouts from the SpiceJet office located outside the departure terminal. A charge of

INR 100/- will be levied for each print of an Itinerary / Ticket from any of the SpiceJet Ticketing Counters / Offices across India (charges not

applicable for fresh bookings).This fee is applicable only on requests for a print of an existing itinerary / ticket, already paid for. Please

note the Itinerary Printout Fee towards re-printing of each Itinerary Ticket is reflected under the "Itinerary Printout Fee - INR 100" column

on the printout.

9.

Booking

For Bookings made directly with travel agents a non-refundable transaction fee will be collected by them towards the booking.1.

Bookings made under Special Return Fare may be cancelled only prior to using the out bound flight. However, flight(s) may be changed by

paying a fee and the difference in fare between the original and the current available fare similar to the Regular Fare ticket.

2.

My Number My Discount offer bookings are non cancellable, non- changeable and non refundable.3.

For Domestic Travel

For bookings made using non-Indian credit/debit cards it is mandatory for one of the traveling Guests to be the card holder and the

credit/debit card used when booking is to be carried to the airport for physical verification. In the absence of the credit/debit card or identity

mismatch, Guests will not be allowed to board the flight.

4.

For International Travel

Certain fares have conditions which limit or exclude the Guests' right to change or cancel reservations.5.

For bookings made using non-Indian credit/Debit cards it is mandatory for one of the traveling Guests to be the card holder and the

credit/Debit card used when booking is to be carried to the airport for physical verification. In the absence of the credit /Debit card or

identity mismatch, Guests will not be allowed to board the flight.

6.

Currently SpiceJet does not have provisions for accommodating stretchers, human remains and pets hence carriage of the

same for International travel is not permitted.

7.

For international travel, the passport must be valid for at least 6 months from the date of travel.8.

The passengers travelling to UAE/Oman from India for employment/tourist purposes shall be requiring an OK to BOARD comment in the

PNR. Kindly get in touch with your visa issuing agency for the same.

9.

Changes and Cancellation

Name changes on a confirmed booking are strictly prohibited. Please ensure that the name given at the time of booking matches the name

as mentioned on the traveling Guest's valid photo ID.

1.

Changes to flights can be made up to 2 hours prior to the scheduled departure time. With effect from 06th September 2013, for all

domestic sectors changes to your booking will attract a flight change fee of 1500 INR per person, per one way and per change.

For International Travel changes to flights can be made up to 4 hours prior to the scheduled departure time with the payment of a change

fee of 1850 INR or equivalent local currency of the departure country per person, per one way and per change. If the same fare is not

available at the time of change, the difference in fares will also be applied in addition to the change fee plus changes to any applicable

fees. All fees are subject to change without notice.

2.

Cancellations to bookings may be made up to two (2) hours prior to the scheduled departure time. With effect from 06th September

2013, for all domestic sectors cancellation to a booking will attract a fee of 1500 INR per person, per one way. For International

travel cancellations to bookings may be made up to four (4) hours prior to the scheduled departure time for a fee of 1850 INR or equivalent

local currency of the departure country per person, per one way. All fees are subject to change without notice. The balance of the original

booking amount will be retained in a credit shell where the passenger may use it as payment towards future travel by calling our Guest

Sales & Reservations Center. Atleast one of the guests booked in the original PNR (Credit Shell PNR) should be travelling in the new PNRfor future travel. The Credit Shell is refundable on request.

3.

The Credit Shell can only be used by calling SpiceJets Guest Sales & Reservations department at +91 987 180 3333 OR +91 965 400

3333. The booking reference number /PNR number needs to be quoted when utilizing the amount now available as credit with SpiceJet

4.

Bookings made under the Student discount are changeable but not cancellable.It is mandatory to carry your ID card with a validity, given at

the time of booking, in absence of not bringing the ID card will levy a penalty of Change fee plus difference in fare.

5.

Check-in

It is advisable to reach the airport and check-in at the earliest possible to avoid any rush or inconvenience.1.

For Domestic Travel

SpiceJet recommends that Guests report for Check-in at least 2 hours prior to the departure of the scheduled flight. The Guest's journey

will be smoother if they allow themselves ample time to comply with the Check-in Deadlines. SpiceJet reserves the right to cancel a

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Guest's reservation if they do not comply with the Check-in Deadlines indicated. SpiceJet or its Authorized Agents will advise Guests of the

Check-in Deadline.

Check-in closes 45 minutes prior to the scheduled departure of the flight. Failure to check-in within the stipulated time limit will result in

forfeiture of the ticket amount.

3.

For International Travel

SpiceJet recommends that Guests report for Check-in at least 3 hours prior to the departure of the scheduled flight. The Guest's journey

will be smoother if they allow themselves ample time to comply with the Check-in Deadlines. SpiceJet reserves the right to cancel a

Guest's reservation if they do not comply with the Check-in Deadlines indicated. SpiceJet or its Authorized Agents will advise Guests of the

Check-in Deadline.

4.

Check-in closes 01 hour prior to the scheduled departure of the flight. Failure to check-in within the stipulated time limit will result inforfeiture of the ticket amount.

5.

Any Guest connecting to or from SpiceJet flights from the domestic to the international route or vice versa would have to adhere to the

following:

SpiceJet would not be responsible for any delay due to immigration/custom clearance leading to a missed onward connection. The

Guest may have to purchase a new ticket.

1.

The boarding card for the final international leg of journey would be issued only at the last departing station.2.

6.

International Connecting Flights

For connection with International Connecting Flightsthe check in starts 04 hours prior to the and closes 60 min prior to departure time.

At the time of check-in, passenger(s) will be issued boarding card(s) only up to the point of Transit. Passenger will be responsible for

Collecting baggage from the arrivals at the Transit point.1.

Transportation from arrivals of one airport terminal to departure terminal of another airport. Inter- terminal Transfer facility is

provided by Airport Operator (DIAL in Delhi)

2.

Reporting at the Transit Airport to check-in for the next flight at least 120 min prior to the standard time of departure.3.

7.

Food or lodging will not be provided at the Transit points.8.

Baggage

Free baggage allowance on SpiceJet is as follows:

Hand Baggage:One piece of cabin baggage (which includes duty free shopping bags/items purchased during the course of travel) of

maximum weight of 7 kgs (maximum 115 cm in overall dimensions (L+W+H) is permitted per Guest. No cabin baggage is allowed on flights

originating from Jammu and Srinagar airports.

Check-in Baggage:SpiceJet allows free checked baggage allowance of 15 kgs per guest for all domestic bookings with effect from 09

September 2013. However, domestic bookings made until 08th September 2013 will be entitled to a free checked baggage allowance of

20Kgs per guest, from EX-IXJ and SXR free checked in baggage allowance is 22kgs per guest per flight.

SpiceJet allows free checked baggage allowance of 20 kgs per guest for International sectors. Except for Guest traveling to and fro Dubai,

the free checked baggage allowance will be 30 kgs per adult and child, and 3kgs per Infant. For travel to and fro Kabul and Riyadh the

free checked baggage allowance will be 30kgs per adult and child and for travel to and fro Madurai Colombo the free baggageallowance will be 30kgs per adult and child. For Guest travelling Ex- Sharjah and Muscat, the free checked baggage allowance will be

30kgs per adult and child.

SpiceJet does not have a limit on the number of bags; however each bag must not exceed 32 kgs as per airport baggage restriction. The

dimensions of the checked baggage should not exceed 158 cm (62 inches) in overall dimensions (L+W+H). SpiceJet does not accept

responsibility for unsuitably packed, perishable, damaged or fragile baggage or for minor damage to the exterior of baggage (e.g.

scratches, stains, soling, dents) resulting from normal wear and tear or for water damage to non-waterproof baggage.

Excess Baggagewill be charged at 250 INR per kg or equivalent local currency per flight for Domestic travel. For International

travel(except Kathmandu and Colombo), excess baggage will be charged at 500 INR per kg or equivalent local currency per one-way

journey, except Ex Guangzhou excess baggage will be charged at 75 CNY per kg. For Kathmandu and Colombo excess baggage will be

charged at 200 INR per kg or equivalent local currency per flight.

For Domestic flights Excess baggagecan be purchased online, airports and guest sales and reservation centre atleast 12 hours prior

from the flight departure as per pre-paid excess baggage slabs: 3kg: Rs. 600, 5kg: Rs. 1000; 10 kg: Rs. 2100, 15 kg: Rs.3300. Pre

Purchase Baggage once purchased cannot be cancelled in stand alone or used partially. (For e.g if bought 5 kgs and does not want tocarry any excess baggage then same is non cancellable OR bought 5 kgs and excess baggage is 4 kg then remaining 1 kg is

non-transferable/non-refundabale/ non-reusable.

1.

Guest travelling on SpiceJet domestic sector to SpiceJet international sector or vice versa the Free Baggage Allowance of

International sector will be applicable.

1.

Guest travelling on SpiceJet domestic Sector and having connection on another airline to/from an international destination, Free

Baggage Allowance as permitted by the International Carrier will be given maximum upto 30kgs, provided:

2.

a. Free Baggage Allowance must be reflected on the itinerary of International Flight

b. The above allowance would be applicable for Adult/Child bookings. Infant bookings does not qualify for the allowance.

Any Baggage weight exceeding 30 kgs would be charged the normal applicable excess baggage charges

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SpiceJet assumes no liability for fragile or perishable articles. The airline assumes no liability for wear and tear to luggage (scratches, torn

zippers, straps, wheels, handles, scuffs, dents, soiling or manufacturing defects).

3.

It is recommended that all valuables (e.g. camera, jewelry, cash, electronics, perishables items, etc.) and medication shall be carried in

cabin baggage. SpiceJet assumes no responsibility for any pilferage/ damage to valuables incase they are carried in check-in baggage

and the passenger shall be doing so at their sole risk and consequences

4.

SpiceJet's liability for loss of baggage is limited to Rs.200 per kg subject to maximum of Rs.3000 only (or equivalent local currency of the

departure country).

5.

Excess baggage charges to be paid in USD at Male International Airport.6.

Special Assistance

Expectant mothers may travel up to and including 27th week of pregnancy. Fit to fly certificate from a medical practitioner will be requiredin case an expectant mother is flying with SpiceJet during 28 to 35 weeks of pregnancy. Expectant mothers who have completed 36 weeks

and above are not allowed to travel with SpiceJet.

1.

Guests requiring wheelchair assistance, stretcher, Guests traveling with infants and Unaccompanied Minors need to be booked in

advance since the inventory for these special service requests are limited per flight. Please call SpiceJet's Guest Sales and Reservations

numbers for further assistance.

2.

Denied boarding, Delays and CancellationPlease refer to http://www.SpiceJet.com/charter.aspxfor full terms and conditions. The terms and

conditions mentioned on the itinerary are not exhaustive. For full terms and conditions please log onto http://www.SpiceJet.com/tnc.aspx


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