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Philippine School of Business Administration Graduate School of Business Manila ANNUAL RESEARCH COLLOQUIUM 2016 PROCEEDINGS Change is Inevitable: Today’s Current Reality

Change is Inevitable: Today’s Current Reality ANNUAL ... · Research Colloquium 2016 Page 2 TECHNOLOGY IMPLICATION OF BARTERING SYSTEM IN TODAY’S GLOBAL MARKET Norjimar A. Juamawan

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Page 1: Change is Inevitable: Today’s Current Reality ANNUAL ... · Research Colloquium 2016 Page 2 TECHNOLOGY IMPLICATION OF BARTERING SYSTEM IN TODAY’S GLOBAL MARKET Norjimar A. Juamawan

Philippine School of Business Administration

Graduate School of Business

Manila

ANNUAL RESEARCH COLLOQUIUM 2016 PROCEEDINGS

Change is Inevitable: Today’s Current

Reality

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Table of Contents

Title Page

Table of Contents 1

Technology Implication of Bartering System in Today’s Global Market 2

Norjimar A. Juamawan

Developing Enhance Accounting Program for Higher Education Institutions 3

Ma. Cresencia P. Bartolome

High Employee Turnover in Finance and Shared Services (FSSG) 4

in Independent Energy Producer Members

Enrico G. de Belen

Rehabilitation of Mined Out Areas: An Environmental Friendly 5

Framework

Maricris N, Macatangay

Determining the Value of Business Process Outsourcing 6

(BPO) Industry in the Healthcare Sector as an Alternative

Profession for Registered Pharmacists in the Philippines

Jester Marvin G. Ang

The Impact of Social, Mobile, Analytics and Cloud (SMAC) 7

to the Business Process Outsourcing (BPO) Industry in the Philippines

Lex Phil C. Dela Cruz

Taxation of Earnings of Home-based Filipino Professionals/Consultants 8

Serving Foreign Companies

Madonna Lee Imperio

Strategic Working Capital Management Practices Guide for Business 9

Process Outsourcing Companies Rosario Corazon O. Arzaga

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Research Colloquium 2016 Page 2

TECHNOLOGY IMPLICATION OF BARTERING SYSTEM IN TODAY’S GLOBAL

MARKET

Norjimar A. Juamawan

ABSTRACT

Bartering has been around for a while throughout history, evolving to become the system of

barter in internet world recognize today. Bartering is an exchange of goods and services where

money is not used. With today’s innovation and the advent of technology, it made several

processes of bartering available some of these even reached to the height of its popularity in the

past. Still most of the government system and services are unaware of these significance

facilities. The purpose of this research is to identify how barter system works in today’s

environmental settings globally by using available technology? This research will also look into

several instances on how it can be performed ranging from government to government

transactions including how successful transactions normally achieved through online bartering

including individuals. The researcher will use online desk top research method to achieve the

objectives of the study. The analysis of the output will provide knowledge in knowing the

credibility of transactions; product and services through bartering that is one can save bartering

dollars or use them to get goods and services from other members.

CONCEPTUAL FRAMEWORK:

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Research Colloquium 2016 Page 3

DEVELOPING ENHANCE ACCOUNTING PROGRAM FOR HIGHER

EDUCATION INSTITUTIONS

Ma. Cresencia P. Bartolome

ABSTRACT

The Philippines High School Education System (SHES) has been enhanced from ten

(10) years of basic education to a twelve (12) years program known as K-12

Education Plan to be implemented by school year 2016. The objective of this study is

to identify the duplication of the of the courses that might have been occurred due to

the introduction of K – 12 specialization tracks especially towards the five-year

Bachelor of Science in Accountancy (BSA) degree program. All the bachelor degree

programs include general education subjects and specialized learning courses some of

which have been included in the K-12 course curriculum. Indeed, the changes brought

about by K-12 initiative may have result to redundancy if the subjects offered in K-12

(Elementary to High School) are also being offered in colleges. The research will use

descriptive research method to know, “what are the non-accounting subjects in the

Accountancy program that are being covered in the K-12 Education Plan? And should

be scrapped from the Accountancy Program / Higher Education” and “are those

subjects really necessary for the effective discharge of responsibilities of the future

accountants?” The analysis of the pertinent data would result to enhanced BSA

program and once implemented will make education more economical and

competitive with other ASEAN (Association of South East Asian Nations) education

system.

CONCEPTUAL FRAMEWORK:

Existing BSA Program General Education

Specialized Education

-importance to actual

practice

Step 1. Comparative Study

between BSA and other BS

programs

Step 2. Identify Duplication of

Subjects

-Years needed

- Resources needed

- Etc

-importance of redundancy

Enhance BS Accounting Program

-Fewer General Education

-More focus on Specialized Education

-Global competitiveness

Concerns Regarding Accounting Program Under K-12

Education Plan of the Philippine Government

K-12 Education

Plan

-offered in BSA Program?

-importance of

redundancy

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Research Colloquium 2016 Page 4

HIGH EMPLOYEE TURNOVER IN FINANCE AND SHARED SERVICES

(FSSG) IN INDEPENDENT ENERGY PRODUCER MEMBERS

Enrico G. de Belen

ABSTRACT

With the increase in energy sector players there is influx of new companies. Thus,

ample opportunities in this sector’s employees have been increased tremendously.

Consequently, the Finance and Shared Services Group (FSSG) will be likely affected

by the turnover of these employees. Therefore, It become significantly prudent to

resolve this issue. In response, this research intended to explore core reasons why

employees in the FSSG are leaving the organization and the implication of such

turnover on the Energy Company’s productivity. The study will be done by collecting

pertinent data from the selected sample of employees using descriptive research

methods. The, analysis of the data for examine the cause of employee turnover and its

implication to the Company’s productivity will allow the researcher to develop

policies and measures that would retain the employees in the workplace; provide

information relevant to the design and support of talent management and retention

strategies in the organization that include among others improve salaries, job

expectations and working conditions in FSSG. Further, this study will help Human

Resource (HR) managers in the energy sector to use these strategies with minor

changes to tailor fit their company requirements. Indeed, such implementation will

ensure that employees are satisfied and high employee turnover is minimized in not

eliminated.

CONCEPTUAL FRAMEWORK:

Collection of Secondary data regarding increasing

turnover in Energy sector employees

Reasons for Leaving the Jobs:

Insufficient payment

Overtime pay and benefits

Lack of career advancement

Discrimination

Workload

Relationship w/ other

colleagues

Location

others

Determinants of Job Satisfaction:

Pay and Benefits

Career Development

Persons Job Fit

Work Life Balance

Statistical Compendium

Analysis

of the data

and

interpreta-

tion

Development of Strategies and measures Decrease Turnover and Employee

Satisfaction

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Research Colloquium 2016 Page 5

REHABILITATION OF MINED OUT AREAS: AN ENVIRONMENTAL

FRIENDLY FRAMEWORK

Maricris N, Macatangay

ABSTRACT

Responsibilities of different mining companies do not end at the end of their operation

or after they have mined out a certain area. The mining areas need to be

environmentally protected. In effort to resolve such issues of mine tailing, the

Philippines Government have put in place the several guidelines that need to put in

place as state policy to protect the environmental issues to prevent its impact on the

safety and quality of the lives of people. This study is done to develop a framework to

rehabilitate mined out areas. In fact to decrease the worse effects of mining activities

from the start and until the end of its operation usually leave environmental and social

problems unattended. In order to solve these problems and avoid the multiplication of

its effect to the environment and people around its area, this study suggested a

rehabilitation framework. Rehabilitation will focus on minimizing the contact risk of

hazardous contaminated materials to the people and natural resources. The importance

of rehabilitation of mined out areas will also be shown in this study which will also

show why rehabilitation is considered as an environmental friendly framework.

CONCEPTUAL FRAMEWORK:

Leaching / storm

water / soil

contamination

Leaching and

Groundwater

contamination

treatment

Landscape

construction

Final mining area rehabilitation

Soil contamination in

situ soil mixing

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Research Colloquium 2016 Page 6

DETERMINING THE VALUE OF BUSINESS PROCESS OUTSOURCING

(BPO) INDUSTRY IN THE HEALTHCARE SECTOR AS AN ALTERNATIVE

PROFESSION FOR REGISTERED PHARMACISTS IN THE PHILIPPINES

Jester Marvin G. Ang

ABSTRACT

Due to the immense modification of the global healthcare industry that aims to

improve the quality of professional care being delivered throughout the world, the

Business Process Outsourcing (BPO) industry is one of the key to overcome

challenges that are being experienced towards healthcare enhancement. Consequently,

the Philippines, which is currently dominating the BPO industry, gain an advantage to

optimize quality healthcare deliverables through local allied healthcare professionals,

and registered pharmacists are not an exception. As registered pharmacists in the

Philippines practice their skills and knowledge into this kind of industry, it is

inevitable to address the importance of what the BPO industry can contribute to their

well-being. This research aims to determine how much importance does registered

pharmacists in the Philippines consider to the BPO industry for their career life, some

of the benefits on what the industry can contribute to a registered pharmacist’s

welfare, different healthcare services in the Philippine BPO industry wherein

registered pharmacists are practicing and skills and knowledge that are being utilized

in the industry. These objectives are accountable by providing a survey questionnaire,

as the research instrument, to selected registered pharmacists who are practicing in

different BPO healthcare organizations. Findings will justify the value in the

healthcare BPO industry as an alternative profession for registered pharmacists in the

Philippines for today’s generation.

CONCEPTUAL FRAMEWORK:

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Research Colloquium 2016 Page 7

THE IMPACT OF SOCIAL, MOBILE, ANALYTICS, AND CLOUD (SMAC)

TO THE BUSINESS PROCESS OUTSOURCING (BPO) INDUSTRY IN THE

PHILIPPINES

Lex Phil C. Dela Cruz

ABSTRACT

The concept of SMAC considerably sparked a new era in the field of Business

Process Outsourcing. The combination of four trend such as Social, Mobile, Analytics

and Cloud started to open greater opportunities for development and innovation.

Though, the question whether the impact of SMAC to the BPO Industry will be

enough to at least sustain the Philippine BPO Industry as a global player in BPO

Services has yet to unfold. Therefore, this study will describe the impact specifically

the level of efficiency of implementing SMAC as a business model to BPO

Companies in the manner of Organizational Agility, Productivity, Collaboration, Risk

Management, Broader Horizons and Finance. The findings of this study will also

reveal whether implementing SMAC-Based Business Model will enable a competitive

advantage for BPO Companies. Such objectives will be answerable thru Desk

Research, Survey Questionnaires and Validating Interview. Results will justify

whether there is an impact of SMAC to the BPO Industry in the Philippines

considering its competitive advantage toward implementing SMAC-Based Business

Model and its capability to sustain the Philippine BPO Industry as top player in the

global market of outsourcing.

CONCEPTUAL FRAMEWORK:

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Research Colloquium 2016 Page 8

TAXATION OF EARNINGS OF HOME-BASED FILIPINO

PROFESSIONALS/CONSULTANTS SERVING FOREIGN COMPANIES

Madonna Lee Imperio

ABSTRACT

The age of information technology (internet) has already transformed many aspects of

modern business and living, and promises to bring even more thorough changes in the

future. In contrast, tax laws are normally slow to changing realities. This study looks

at the problem of taxation compliance of Filipino consultants serving foreign

companies who may not be registered in the Philippines. Income derived by the

consultants as a result of their online job will be difficult if not possible to track. The

BIR is likely to miss out the tax collections on the increasing services that can be

delivered electronically (over the internet) to employers or clients who may not be

registered in the Philippines. This study provides a framework on how the Expertise

on line complies with Income tax. The filing of tax returns will in fact provide the

benefits to the public in term availability of loans, official documentation to travel,

acquiring life insurance, and building infrastructure for the Nation.

CONCEPTUAL FRAMEWORK:

Expertise of

Online

consultants

Services offered to

foreign clients

Example:

Web-

design/development

Accounting

Bookkeeping

Medical transcription

Secure a Tax

Identification

Number (TIN)

Income

earned

(Worldwide

income)

- Invoices

Fixed

salaries

Calculate tax and

File an Income Tax Return to

BIR

Benefits:

Example.

- Loans - Visa processing - Purchase of insurance -

Public Infrastructures e,g, education, health (for the public)

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Research Colloquium 2016 Page 9

STRATEGIC WORKING CAPITAL MANAGEMENT PRACTICES GUIDE FOR

BUSINESS PROCESS OUTSOURCING COMPANIES

Rosario Corazon O. Arzaga, CPA, MBA

ABSTRACT

Amidst the global financial crisis experience by most businesses across the world, the

Philippines has seen an opportunity in providing business process outsourcing

services to help their clients save on cost and improve efficiency. Business process

outsourcing (BPO) companies in the Philippines have significantly increased in

numbers making the Philippines compete with top players like India, China, Malaysia,

Mexico and Russia. An efficient working capital management for Philippine business

process outsourcing companies is essential for creating value for the shareholders.

Identifying the size, financial standing and working capital management practices and

analyzing the problems would be necessary to improve the working capital

management functions such as planning, implementation and monitoring and control

pertaining to Cash, Accounts Receivable and Accounts Payable.

Keywords: BPO, Working Capital Management, Cash, Accounts Receivable, Accounts

Payable

CONCEPTUAL FRAMEWORK:

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E D I T O R I A L B O A R D

Jose F. Peralta, DBA, CPA.

PRESIDENT, CHIEF ACADEMIC OFFICER & DEAN

Antonio M. Magtalas, MBA, CPA

VICE PRESIDENT FOR FINANCE & TREASURER

Tabassam Raza, MAURP, DBA, Ph.D. P.E.

ASSOCIATE DEAN

Jose Teodorico V. Molina, LLM, DCL, CPA

CHAIR, GSB Ad Hoc COMMITTEE

E D I T O R I A L S T A F F

Ernie M. Lopez

Susan S. Cruz

COURSE OFFERINGS UNDER GRADUTE SCHOOL OF BUSINESS

o Graduate Programs:

Doctor in Business Administration (DBA)

Master in Business Administration (MBA)

C.P.A. REVIEW AND REFRESHER COURSE

Manila Campus

826 R. Papa Street, Sampaloc, Manila

PHILIPPINE SCHOOL OF BUSINESS ADMINISTRATION

826 R. Papa Street, Sampaloc, Manila, Philippines

Tel. No.: (02) 735-1348 | (02) 735-1355 | (02) 735-1353

website: http://www.psba.edu

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Philippine School of Business Administration-Manila