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CHAPTER 1

INTRODUCTION

1.1 Defination Of Employee Welfare

What is Employee Welfare?

Welfare includes anything that is done for the comfort and improvement of employees

and is provided over and above the wages. Welfare helps in keeping the morale and

motivation of the employees high so as to retain the employees for longer duration. The

welfare measures need not be in monetary terms only but in any kind/forms. Employee

welfare includes monitoring of working conditions, creation of industrial harmonythrough infrastructure for health, industrial relations and insurance against disease,

accident and unemployment for the workers and their families.

Labour welfare has the following objectives:

1. To provide better life and health to the workers

2. To make the workers happy and satisfied

3. To relieve workers from industrial fatigue and to improve intellectual, cultural

and material conditions of living of the workers.

The basic features of labor welfare measures are as follows:

1. Labor welfare includes various facilities, services and amenities provided to

workers for improving their health, efficiency, economic betterment and social

status.

2. Welfare measures are in addition to regular wages and other economic benefits

available to workers due to legal provisions and collective bargaining.

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3. Labor welfare schemes are flexible and ever-changing. New welfare measures are

added to the existing ones from time to time.

4. Welfare measures may be introduced by the employers, government, employees

or by any social or charitable agency.

5. The purpose of labor welfare is to bring about the development of the whole

personality of the workers to make a better workforce.

The very logic behind providing welfare schemes is to create efficient, healthy, loyal and

satisfied labor force for the organization. The purpose of providing such facilities is to

make their work life better and also to raise their standard of living. The important

benefits of welfare measures can be summarized as follows:

They provide better physical and mental health to workers and thus promote a

healthy work environment

Facilities like housing schemes, medical benefits, and education and recreationfacilities for workers families help in raising their standards of living. This makes

workers to pay more attention towards work and thus increases their productivity.

Employers get stable labor force by providing welfare facilities. Workers take

active interest in their jobs and work with a feeling of involvement and

participation.

Employee welfare measures increase the productivity of organization and

promote healthy industrial relations thereby maintaining industrial peace.

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1.2 PROFILE OF THE COMPANY

Exide Technologies is the world's second-largest producer of automotive lead acid

batteries for automotive and industrial applications. The Companys four global business

groups Transportation Americas, Transportation Europe and Rest of World, Industrial

Power Americas and Industrial Power Europe and Rest of World provide a

comprehensive range of stored electrical energy products and services for industrial and

transportation applications.

Transportation markets include original-equipment and aftermarket automotive, heavy-

duty truck, agricultural and marine applications, and new technologies for hybrid vehicles

and automotive applications. Industrial markets include network power applications such

as telecommunications systems, electric utilities, railroads, photovoltaic (solar-power

related) and uninterruptible power supply (UPS), and motive-power applications

including lift trucks, mining and other commercial vehicles.

Exide was founded by W.W. Gibbs in 1888 and was then called Electric Storage BatteryCompany. Gibbs purchased the ideas and patents of inventor Clement Payen to make the

storage battery a commercial product. Gibbs targeted electric lighting companies so they

could use the storage batteries to provide services to their customers.

In 1900, the company developed a product of greater capacity and less weight for elecric

taxicabs. This battery was the first to bear the name Exide, short for "Excellent Oxide".

When the United States entered World War I, Exide batteries were used to operateairplane radio sets and power radio stations. In 1938, Exide acquired Giant Storage

Battery Company, and expanded into battery chargers and testers.

Exide bought out the dry battery business of a company called Britannia Batteries Ltd.

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During World War II, Exide was a major supplier of batteries forU.S. Navysubmarines

and primary contractor for batteries used in the Mark 18 electric torpedo.

Exide entered the dry-cell battery industry in 1957 when it acquired the Ray-O-Vac

Company, then the second largest producer of dry-cell batteries in the US. Following the

acquisition of the Wisconsin Battery Company, Exide started producing motorcycle and

specialty batteries. In 1987, it acquired General Battery Corporation.

Robert A. Lutz, former president and vice chairman at Chrysler Corporation, was

appointed Exide's Chairman of the Board in 1998. He reorganized the worldwide

management structure into Global Business Units and sold off non-battery units to allow

the company to concentrate on its primary business. In 2000, Exide acquired GNB

Technologies, a leading North American supplier of automotive batteries. Two years later

Exide filed for bankruptcy after compiling a debt of $2.5 billion as a result of the recent

acquisitions.

Exide is a sponsor of the Cornell Automotive X-Prize Team.

Exide Technologies has signed an agreement to be the sole lead-acid battery supplier for

the REVA (Revolutionary Electric Vehicle Alternative) car-making project in Bangalore,

India.

Exide Industries Limited is a storage battery manufacturing company. It is one of

the largest producers of batteries. It manufacture two types of batteries i.e. Automotive

and industries batteries. Automotive batteries are meant for cars. Vehicles, tracks house

etc. industrial batteries (i.e. VRLA Vall Regulated lead Acid) are meant for stand by

power Railways, Telecommunication system etc.

Exide was born in 1946 at Shamanagar near Kolkata and having branches all over India

it is amongst oldest players in the storage lead acid batteries sector.

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Storage batteries are basically used as secondary source of power in industrial

applications and four wheelers and two wheelers. Very long back with the scarcity of

electricity the demand for an alternative power supply has also increased. This is

possible through there sources- Generator and uninterrupted power supply.

While small generators started manually the generators of highly capacity need

batteries to start and in case of ups the main source of power is the battery, so the need

for batteries arouse.

In 1920, chloride Electrical storage company (CESLO) U.K set up trading

operations in India as an import house. After few years' battery manufacturing

industries were started in India itself.

Exide industries limited was born in 1946 the factory was set up in Shamnagar

near Kolkata and thereafter over years 8 others units were set up one after the other all

over India.

In 1969 the second factory set up in Chinch wad, Pune and in 1976 R 7D centre

established at Kolkata and 3rd factory was at Holdi west Bengal in 1981 and factory at

Hosur, Tamilnadu in 1997 was set up.

Acquisition of 4 plants through merger of standard batteries was done in 1998.

Now the headquarter of the industry is at Kolkata.

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1.3 Company History

Background

On January 31, 1947 Associated Battery Makers (Eastern) Ltd was incorporated

to purchase business of Chloride Electric Storage company Exide is headquartered in

Kolkata. It has nine manufacturing plants.

Exide is amongst the oldest players in the storage Lead acid batteries sector.

Exide derived more than 90% of its revenue form the sale of storage business. It also

sells containers and separators which have always contributed less than 1 % to the

revenue. Exide also manufactures industrial batteries for niche market such as miner's

cap, lamp batteries and submarine

batteries. The industrial batteries division accounts for around 40-45%of the sales of the

company.

It is the environment policy of the company to:

Ensure consideration of all environment aspects in the manufacturing and other

related areas to minimize the adverse impacts of our activities, products or services and

communicate with interested parties, as and when necessary.

Continually improve and environment performance through waste minimization,

conservation of energy and efficient utilization of natural resources.

Comply with applicable national environmental standards/statutory requirements

The Company was incorporated as Associated Battery Makers (Eastern) Ltd., on 31st January,

1947 under the Companies Act, 1913 to purchase all or any of the assets of the business of

manufacturers, buyers and sellers of and dealers in and repairers of electrical and chemical

appliances and goods carried on by the Chloride Electric Storage Company (India) Ltd, in India ,

since 1916 with a view thereto to enter into and carry into effect (either with or without

modification) an agreement which had already been prepared and was expressed to be made

between the Chloride Electric Storage Co (India) Ltd on the one part and the Company of the

other part. The name of the Company was changed to Chloride India Ltd on 2nd August, 1972.

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The name of the Company was again changed to Chloride Industries Ltd. vide fresh Certificate of

Incorporation dated 12th October, 1988. The name of the Company was further changed to Exide

Industries Ltd. on 25th August, 1995.

The Company manufactures the widest range of storage batteries in

the world from 2.5 Ah to 20,400 Ah capacity, covering the broadest

spectrum of applications. The Company has six factories

strategically located across the country two in Maharashtra, one in

West Bengal, two in Tamil Nadu and one in Haryana. The

Companys predecessor carried on their operations as import house

from 1916 under the name Chloride Electrical Storage Company.

Thereafter, the Company started manufacturing storage batteries in the country and have grown to

become one of the largest manufacturer and exporter of batteries in the sub-continent today.

Exide separated from its UK-based parent, Chloride Group Plc., in 1989, after the latter divested

its ownership in favour of a group of Indian shareholders. The Company has grown steadily,

modernized its manufacturing processes and taken initiatives on the service front. Constant

innovations have helped the Company to produce the worlds largest range of industrial batteries

extending from 2.5 Ah to 15000 Ah and covering various technology configurations.

Milestones

1916 Chloride Electric Storage Co. (CESCO) UK sets up trading operations in India as an import

house.

1946 First factory set up in Shamnagar, West Bengal.

1947 Incorporated as Associated Battery Makers (Eastern) Limited on 31 January 1947 under the

Companies Act.

1947 Incorporated Chloride International Limited (previously Exide Products Limited)

1969 Second factory at Chinchwad, Pune

1972 The name of the Company was changed to Chloride India Limited

1976 R&D Centre established at Kolkata

1981 Third factory at Haldia, West Bengal

1988 The name of the Company was changed to Chloride Industries Limited

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1994 Technical collaboration with Shin Kobe Electric Machinery Co. Ltd. of Japan, a subsidiary

of the Hitachi Group.

1995 Chloride Industries Limited renamed Exide Industries Limited

1997 Fourth factory at Hosur, Tamil Nadu

1998 Acquisition of industrial/ manufacturing units of Standard Batteries Ltd located at Taloja &

Kanjurmarg (Maharashtra), Guindy (Tamilnadu) and plant at Ahmednagar (Maharashtra)

from Cosepa Fiscal Industries Limited as a going concern.

1999 Acquired 51% Shareholding in Caldyne Automatics Ltd

2000 Acquisition of 100% stake in Chloride Batteries S E Asia Pte Ltd., Singapore and 49% stake

in Associated Battery Manufacturers (Ceylon) Limited, Sri Lanka.

2003 Commissioned plant at Bawal, Haryana

2003 New joint venture in UK, ESPEX, with 51% holding.

2004 Associated Battery Manufacturers (Ceylon) Limited, Sri Lanka became a subsidiary

consequent to acquiring further 12.50% Equity holding.

2005 Investment in 50% shareholding of ING Vysya Life Insurance Company Limited

2007 Caldyne Automatics Ltd becomes 100% subsidiary consequent to acquiring the balance

49% shareholding.

2007 Investment with 26% shareholding.in CEIL Motive Power Pty Ltd. A Joint Venture in

Australia.

2007 Acquired 100% stake in Tandon Metals Ltd.

1.4 SWOT Analysis

Exide Technologies - SWOT Analysis | Market Research Report On Aarkstore Enterprise

Exide Technologies - SWOT Analysis company profile is the essential source for top-

level company data and information. Exide Technologies - SWOT Analysis examines the

companys key business structure and operations, history and products, and provides

summary analysis of its key revenue lines and strategy.

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Exide Technologies (Exide) is a provider of stored electrical energy solutions, lead acid

batteries used in transportation, motive power, network power and military applications.

The company primarily operates in the US and Europe. It is headquartered in Alpharetta,

Georgia and employs about 13,027 people. The company recorded revenues of $3,696.7

million during the financial year ended March 2008 (FY2008), an increase of 25.7% over

2007. The operating profit of the company was $116.1 million during FY2008, as

compared to an operating profit of $4.8 million in 2007. The net profit was $32.1 million

in FY2008, as compared to a net loss of $106 million.

Strength

Today, one can say with conviction that our economy is back on track and, in fact, is

recovering very fast to reach the pre-downturn levels. We have weathered the storm with

prudence and pragmatism. This impressive turnaround definitely show-cases the inherent

strength and resilience of the Indian economy in general and of our banking and fiscal

system in particular.

It is expected that the growth story will continue in the near future. Economists are

predicting a GDP growth of 9% for the current year. IMF has predicted a growth of 9.5%.

With the Industrial Production Index scaling upto 16%, it seems imminently possible that

a strong growth is expected in agriculture and in the services sector. India is expected to

be one of the fastest growing economies in the world during the next decade. One feels

proud when the President of United States of America declares that Whenever the

Indian Prime Minister speaks, the whole world listens to him.

In spite of this euphoric growth there are certain major areas of concern. The fiscal deficit

which is presently nearly 7% of the GDP will have to be restricted to at about 4%.

Inflation, especially for food items, is not only hurting the common man but, if not

controlled within time, would lead to reduction in real income and purchasing power

which will have an adverse effect on industrial production. Though food inflation has

started to decelerate and is expected to go down substantially by the end of the third

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quarter due to good monsoon, it is felt that proactive and stringent steps would be

required to contain the twin challenges of rising fiscal deficit and high inflation whilst,

continuing to provide the necessary impetus for growth.

Weaknesses

AFTER passing through a lean business phase over the past few years, Exide Industries

has come up with a sharp growth in performance for the first quarter of this fiscal. The

share price has also appreciated significantly from around Rs 58 in January to the current

level of Rs 88. Shareholders could use the recent rally to reduce exposures in the

company. Fresh buying may, however, be considered on price weakness.

Exide Industries occupies a prominent position in the domestic storage battery industry. It

has presence in both the industrial as well as the automobile battery segments. It derives

close to 70 per cent of its revenues from automobile segment and the remaining from the

industrial battery market.

Aided by the robust demand (from both automobile and industrial segments), the

company posted a steady growth in earnings during the 1990s. However, the slowdown

in automobile sector, coupled with the global economic downturn, has affected the

performance of Exide Industries as well as the other players. This apart, the liberalisation

of import norms led to a surge of cheaper imported batteries.

Opportunities

Build a successful career by joining Indias No.1 Storage Battery Technology. Learning,

Teamwork and Growth is what Exide provides for its employees. Exide provides an opportunity

to enhance your capabilities. Our employees come together with a wide variety of skills and

backgrounds to create talented teams for achieving results. At Exide, we are constantly looking

for motivated, passionate people to join our various departments at various locations. If you make

the commitment to join our team, we will provide good career opportunities.

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Threats

The performance would have been even worse but for the Government's imposition of

anti-dumping duty. This, coupled with a recovery in commercial vehicle segment (since

October 2001) helped the company mitigate the damage to the bottomline. The relatively

flat trend in price of lead (the key input) also helped the company avoid a sharp slide in

operating margin.

However, the company's performance has seen a sharp growth in this year's first quarter.

While the growth in turnover was relatively modest at 12 per cent (to Rs 198.16 crore),

the improvement in net profit was much impressive at 124 per cent (to Rs 8.16 crore).

Much of the growth in earnings is explained by the soft trend in price of lead and other

inputs. This apart, the company has seen a pick-up in demand for batteries used in

inverters.

The growing power shortage in the country (especially in the northern part) appears to

have pushed up demand for inverters which, in turn, has had a beneficial impact.

Considering that the realisations are generally better in this segment, compared to the

automobile battery market, the post-tax earnings have seen a sharp spurt in the first

quarter.

However, the price of lead has firmed up a bit in the recent weeks.

CHAPTER - 2

CONECPTUAL DISCUSSION

The social and economic aspects of the life of a worker have direct influence on

the social and economic development of a nation. The industrial workers are indeed

soldiers' safe guarding the social and economic factors of the industrial development.

The economic development of any country depends upon the rapid growth of an

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industry. The success of any organization in turn depends to the workers. Who are

working for the organization? So the organization must motivate and retain its workers

for its better productivity by providing better employee facilities. In this context the

study of "employee welfare" has been taken to analyze and evaluate existing welfare

facilities in EXIDE. It is not possible to study all the ingredients/options in such a short

span of 45 days. Therefore I have chosen the employees welfare to study as the title

given is EMPLOYEE WELFARE MEASURES AT EXIDE. The project work is

carried out for 45 days and I have worked as full time management trainee in Delhi. I

have visited number of employees working at the company, the questionnaire, and

formal meeting and normal decision with the clients helped me for collecting valuable

information for the study of measures taken for employee welfare. It is also useful for

me to reach to the conclusion of the project. The end result I found after doing the

whole exercise is that after Considering all the factors it can be concluded that EXIDE

has adopted sound welfare and safety measures for the betterment of the company and

its employees.

WELFARE MEASURES TAKEN AT EXIDE

The following Activities are taken care by the Personnel and

Administration department:

To recruit for the division and promotions to officers and workmen.

To maintain proper personnel records of the employees of the division.

To provide training as per the employees of the division.

To meet the statutory requirements as per the various Labour legislations.

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To mange and administer all the welfare aspects to be provided for the employees.

To maintain proper and peaceful industrial relations.

To manage the various Legal issues related to Labour.

To look after the security and administrative issues.

Recruitment

Sources of recruitment are

1. Advertising in Newspaper

2. Campus recruitment

3. E-Recruitment

4. Employees reference

Selection

Selection involves various steps

1.Written test

2.Oral test

3.Physical Examination

4.Final selection by Chief Operating Manager

5.Induction/Orientation programmers for one/two weeks

6.Put to actual Workstation.

Training and Development

Training is given to both new as well as the present employees. On the job aswell off the job training is given. It is done in a regular basis. The company's aim is

giving training by 2% of their attendance. The training needs for the managerial

category of employees is assessed by the HR department at the beginning of the year

and a number of programs are organized with both in-house and external experts to

deliver need-based training.

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Performance Appraisal in Exide

The company has a system of annual appraisals with non-performance being

singled" out for guidance and monitoring it ensure that performance have a fast career

growth path. Once in a year the employees appraised by the top management.

Transportation

Transportation facility has been provided for the employees in the company. F

or the employees those staying at Hosur and Bangalore are provided with company bus

and cabs. The managers of different department are provided with company carsetc.The employees who go out of station company work are provided with air and

train tickets and company will bear the expenses.

Attendance System

There are four shifts in this company period is of 24 hours. For the workers

attendance they will collect from the security department and for the employees they

will collect the attendance data by the help of machine. The machine will be having allthe data when the employees came into the company and what time they leave the

company. First they will take the data in the attendance registration and then they will

store in the computer for easy reference

Medial facility

The medical facility has been provided for all the employees and workers those

are working in this company. If any worker or employee is injured while working in the

company, any accident takes place there is a separate medical department for this

reason. This department is open round the clock. There is one doctor and three

companies are working in this department. Medical camps are conducted for the social

welfare of the people those are staying near to the factory. There is one Ambulance for

any emergency cases for round the clock.

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Canteen

Assistant manager of HR department will take care the activities of the canteen.

For all the employees' lunch, tea is provided in the canteen. For night workers milk is

provided in the canteen.

Legal matters

Maintenance of legal and discipline matters of employees will be taken care by

the Assistant manager of HR department

Security

Security people will look after the company's security matters. They check all

the vehicles near the entrance gate. Assistant security officer will assist the security

officer.

Motivation

Efforts will be made through divisional personnel and administration

department for improving the motivation for good performance in the form of

promotion and cash incentives.

Shifts timings of the company

A Shift (1st Shift) - 6:00 am to 2:30pm

B Shift (2nd Shift) - 2:00 pm to 10:30pm.

C Shift (3rd Shift)- 10:00pm to 5:30pm

General shift - 8:30am to 5:30pm.

Health and safety Policy

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Designing and developing process and plans which as far as reasonably

practicable and encompassing all available knowledge and information are safe and free

from risks to health.

Operating and maintaining plants within designated safety criteria through their

working life.

Controlling hazardous processes through documented procedures.

Maintaining high degree physical, mental and social well being of employees.

CHAPTER 3

RESEARCH AND METHODOLOGY

RESEARCH METHODOLOGY

Research is a systematic search for pertinent information on a specific topic. Research

is an art of scientific investigation. According to Clifford Woody, Research comprises

defining and re-defining the problem, formulating hypothesis or suggesting solution,

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collecting, collecting, organizing and evaluating data; making deductions and reaching

conclusions; and at last carefully testing the conclusions to determine whether they fit

the formulated hypothesis.

3.1 Purpose Of The Study

Employee welfare which is understood to include such series of facilities and

amenities may be established in or in the vicinity of undertaking to enable the persons

employed in them to perform their work in healthy, congenial surrounding and to

provide them with amenities conductive to good health and high morale.

The project report title "A study of Employee welfare measures at EXIDE" has

been mainly prepared to know the awareness of welfare facilities and find out the level

of satisfaction by the employees.

The employees should be given more benefits for the work they do. It motivates

them for the work they do. It motivates them to perform well and also leads to

employee morale.

The question that came into my mind at that time was from where will i learn all this

and the answer which i got for this question was in the form of my project title. Since

this is been a good opportunity for me so, I decided to take up this project.

3.2 RESEARCH OBJECTIVE

To know the awareness of welfare facilities

To know the level of satisfaction of the workers by the welfare a facilities

provided by the company.

To get the opinion of employees about the facilitates provided by the company.

To finds out whether statutory welfare measures are being adopted.

To identify any non statutory measures being adopted and obtain suggestion for

their improvement

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To suggest improvements for better provision of welfare measures

To evaluate effectiveness of welfare facilities in organization

Tools used for Analysis:

The tool employed here is Percentage Analysis. The total of the data collected under

one factor are summed up and their percentage is calculated. Suppose we consider 10

factors with 5 attributes for each factor. Each attribute is given ranks. The values are

added and the percentage for each attribute is calculated. These values are used for

analysis. This is Percentage Analysis.

RESEARCH DESIGN:

A Research design is an arrangement of conduction for collection and analysis of data

in a manner that aims to combine relevant to a research purpose with economy in

procedure. The research designs adopted for the study are analytical in nature.

Its forms are aggregated, manipulated and organized.

Its content is analyzed and evaluated

It is placed in a proper context for a human user

So, information is processed data placed in a context that gives value for the

reader. It is basis for analysis and interpretation. This helps in making note of findings,

conclusions and also helps to give suggestions. So data should be accurate, correct and

clear. If it is inaccurate or not in proper orders the whole output gets affected and it may

lead to confusion.

3.3 SAMPLE SIZE:

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Sample size refers to the numbers of elements to be included in the study.

The important decision to be taken while adopting sampling technique is the

sample source. In this study the sample size of respondents was decided to be

twenty.

SAMPLING TECHNIQUES:

Random sampling techniques and methods were used during the surveys. People employed

in the firms who were surveyed were chosen at random.

3.4 METHODS OF DATA COLLECTION:

Primary data source

Primary data are those, which are gathered especially for the project at hand is

directly through questionnaire and interview. It is the original source of data collected

by the researcher. The primary data was collected by personally meeting the employees

and through discussion with the HR manager.

Secondary data source

Secondary data sources are generally published sources, which are been

collected. originally for some other purpose. They are not gathered specifically to

achieve the objectives of the particular research project at hand but all ready assembled.

Sources of secondary data for this steady work brochures, company past records,

research books and Internet.

INSTRUMENT FOR DATA COLLECTION:

Personal interviews and surveys through Questionnaires were conducted to collect the data.

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CHAPTER 4

FINDING AND ANYLISIS

ANALYSIS OF DATA AND INTERPRETATION

Table-l

Educational Qualifications of the employees.

Qualification Number of Respondents Percentage

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SSLC 06 30

I.T.I 10 50

Diploma 04 20

Total 20 100

Source: Primary Data

Inference:

The educational qualifications as per the tabulation showed that about 30%of

the employees were SSLC, 50% are Diploma, majority of them are I.T.I holders with

figure of 20

Chart - 1

Educational Qualifications of the employees.

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Table-2

Nature of employment

Qualification Number of Respondents Percentage

Permanent 19 95

Staff 01 5

Total 20 100

Source : Primary Data

Inference :

The percentage of permanent employees was found to be 95% and contract based

employees are only 5%.

Chart -2

Nature of employment

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Table 3

Age group of employees working at Exide

Age limit in

yearsNumber of Respondents Percentage

20-25 01 5

25-35 16 80

35-45 02 10

Above 45 01 5

Total 20 100


Inference :

The above table depicts that 5% of the employees fall under the age group of less than

25 years and a large percentage of 80% lie in the age group of more than 25-35 10

employees fall under the age group.

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Experience in the company

Table 5

Awareness of welfare facilities among employees

Awareness Number of Respondents Percentage

Yes 19 95

No 01 5

Total 20 100Source : Primary

Inference :

A majority of 95% employees are aware of the welfare facilities of the company only

5% of the employees say they are not aware of it.

Chart-5

Awareness of the welfare facilities among employees

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Table 6

Satisfaction with promotion policy

Satisfaction Number of Respondents Percentage

Yes 05 25

No 15 75

Total 20 100


Inference :

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The table depicts that 25% of respondents are satisfied with the promotion policy of the

company and 75% of them are not happy.

Chart-6

Satisfaction with promotional policy

Table

7

Employees opinion for a need of welfare officer

Satisfaction Number of Respondents Percentage

Yes 16 80

No 04 20

Total 20 100


Inference :

According to the survey, a strong majority of 80% says that they want to have a welfare

officer. 20% of the employees say that they do not feel the need for a welfare officer.

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Chart 7

Employees opinion for a need of welfare officer

Table-8

Level of satisfaction for the following facilities.

Facilities Satisfied Partially

satisfied

Not satisfied

Good working condition 62% 28% 10%

Drinking water facility 62% 30% 8%

Ventilation and light 68% 32% 0

First-aid facilities 60% 36% 4%

Distribution of working hours 74% 26% 0

Sanitation 62% 28% 10%

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Notice boards 90% 10% 0

Cleanliness and general hygiene 60% 30% 10%

Chart -8

Level of satisfaction for the following facilities.

62% 62%68%

60%

74%

62%

90%

60%

0

28% 30%32%

36%

26% 28%

10%

30%

10% 8%

04%

0

10%

0

10%

0

0.1

0.2

0.3

0.40.5

0.6

0.7

0.8

0.9

1

Goodworkingcondition

Drinkingwaterfacility

Ventilationandlight

First-aidfacilities

Distributionofworkinghours

Sanitation

Noticeboards

Cleanlinessandgeneral

hygiene

Satisfied

PartiallyNot satisfied

Inference :

Good working condition: The tabulated data shows that for good working

condition the satisfaction level among the employees is high of 62% who say they are

satisfied, 28% of the employees say that they are partially satisfied and 10% of them

are not satisfied.

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Drinking water facility: 62% of the employees are satisfied with the facility

provided to them and a very close percentage of 30% are partially satisfied and 8% of

them are not satisfied.

Ventilation and light: 68% of the employees are satisfied where as 32% of them is

partially satisfied.

First -aid facility: 36% of the employees are partially satisfied, 4% of them are not

at all satisfied and 60% of them say they are satisfied.

Distribution of working hours: the tabulation shows that 74% of them are

satisfied, 26% of the employees are partially satisfied.

Sanitation: 62% of the employees are satisfied with the maintenance sanitation in

the company. 28% of the employees say that they are partially satisfied and 10% of

them are not satisfied with it.

Notice boards: the percentages of employees who say that they are satisfied with

the facility are 90%, 10% of them are partially satisfied.

Cleanliness and general hygiene: 60% of the employees are satisfied, 30% of

them are not satisfied and 10% of them partially satisfy

Table 9

Provision of leave

Level of Satisfaction Number of Respondents Percentage

Highly Satisfied 4 20

Satisfied 16 80

Partially satisfied 0 0

Dissatisfied 0 0

Total 20 100


Inference :

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Table 11

Opinion towards improvement of work by provision of welfare facility

Opinion Number of respondents Percentage

Yes fully 12 60

Partially yes 6 30

No 2 10

Total 20 100


Inference

The question was based on whether facilities help employees to improve their work and

the respondents who said that it encouraged and partially encouraged was 30% and the

percentage who said it did not encourage them to improve their work were 10%

Findings

My objective was to study the welfare measures that were adopted by the company

The employers and employees were free to express their suggestions ideas

without any barriers.

Thee is no recognition of the individual job lack challenges there is o much scope

for creativity.

Most of the employees were happy about the cleanliness of the work pot and

washing facility.

Most of the employees are not satisfied with the promotional policy of the

company.

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Majority of the employees are highly satisfied with the work spot, disposable

waste, lighting, and ventilation and drinking water facilities.

All the employees are satisfied with their jobs.

Employee's feel safe and secured working in EXIDE.

The management should provide better facilities for other jobs in the organization

so that the employees can be shifted to another job and get rid of monotony.

The management should individualize each person and recognize for what each

one does.

Seminars and workshops should also be conducted frequently so as to boost the

employee's morale.

Using of counseling methods to improve the absentee workers.

Recreation facilities should be given to the employees as it is an opportunity for

mental refreshments

Promotion policy should be stream lined.

Suggestions from workers can be invited and can be considered genuinely.

All the welfare and safety measures provided must be made clear to all the

employees, which make them feel more secured and motivated towards the company.

All the above suggestions will lead to employee welfare that ultimately motivates them

to work better. It improves their life style, working conditions, work environment and

performance for the development of the

company and achieves the goals.

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CHAPTER 5

SUGGESTION AND CONCLUSION

CONCLUSION

Welfare is a total concept, which is durable state of existence comprehending

physical, mental, moral, and emotional health. A person may be mentally brilliant,

morally reliable and even emotionally stable, but as long and his physical health are

poor and neglected his welfare could be physically strong and mentally unsound then

the person will not be able to concentrate in his work. Welfare activities are responsible

to keep a person in a stable condition.

The recent trends the world Labour is loosing its existence and the new concept

workmen show that is emerging so employer should carefully analyses the strength and

form welfare measures accordingly. Considering all the factors it can be concluded that

EXIDE has adopted sound welfare and safety measures for the betterment of the

company and its employees.

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SUGGESTION

Survey limited to factory and the head office only.

Findings are based on the assumption that the respondents have given true and

correct information without being biased towards the organization or having a sense of

fear or insecurity.

The survey was conducted generally among the employee category and did not

including people and managerial or executive post, so their opinion was not included at

all.

Though it intended to be 100% employee survey-some employees did not take

part in the survey as their job required them to be in the field, and hence they were notpresent during the time of the survey. Time was the major constraint.

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[ ] Yes [ ] No

4) State the level of satisfaction for the following facilities

Satisfied Partially

satisfied

Not satisfied

I. Good working condition [ ] [ ] [ ]

II. Drinking water facility [ ] [ ] [ ]

iii. Ventilation light [ ] [ ] [ ]

iv. First aid facility [ ] [ ] [ ]

v. Distribution of working hours [ ] [ ] [ ]

vi. Sanction [ ] [ ]

[ ]

vii. Notice board [ ] [ ] [ ]

viii. Cleanliness and general hygiene [ ] [ ] [ ]

5) Working hours and leave provisions

A)

1. Is your attendance being monitored?

[ ] Yes [ ] No

2. What is your opinion regarding sick leave, causal leave Earned leave

provided by the company?

Highly satisfied [ ] Satisfied [ ] Partially satisfied [ ]

Dissatisfied [ ] Highly dissatisfied [ ]

3. How would you rate the festival holidays?

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Highly satisfied [ ] Satisfied [ ] Partially satisfied [ ]

Dissatisfied [ ] Highly dissatisfied [ ]

B)

1. Are you provided with sufficient intervals of rest? Yes/No

a) Rest house Yes/No

b) Meal time Yes/No

c) Breaks Yes/No

2. If no, do you like to see a change in the following

-Duration of intervals (Please specify)

-Number of intervals during the day (Please specify)

-Timing of intervals (Please specify)

6) Other benefits

State the level of satisfaction for the following benefits.

Satisfied Partially

satisfied

Not satisfied

Medical Benefits [ ] [ ] [ ]

Conveyance [ ] [ ] [ ]H.R.A [ ] [ ] [ ]Personal accident [ ] [ ] [ ]Death relief fund scheme [ ] [ ] [ ]

7) What is your opinion regarding the gratuity scheme?

[ ] Satisfied [ ] Partially Satisfied [ ] Not satisfied

8) Does the welfare facility encourage you to improve your work

[ ] Yes [ ] No

9) How would you rate the quality of welfare facilities provided to you do you want

any new welfare measure to be introduce?

[ ] Yes [ ] No

10) If yes, specify the facility

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11) Any other suggestions and recommendations you would lie to give.

BIBLOGRAPHY

Books :

1. Chhabra, T.N., Human resource management ,Dhanpat Rai and Co. Pvt. Ltd,

New Delhi,2003.

2. Gupta, C.B., Human resource management , Sultan Chand and Sons, New

Delhi, 2003.

3. Flippo,Edwin B., Personnel Management ,Tata McGraw Hill,2002.

4. Rao,V S P, Human Resource Management, Text and Cases ,Excel Books,2004.

5. Dessler,Gary, Human Resource Management,Prentice Hall,2002.

Websites ;

www.google.com

www.exideindustries.com

www.wikipedia.com

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http://www.google.com/http://www.exideindustries.com/http://www.wikipedia.com/http://www.google.com/http://www.exideindustries.com/http://www.wikipedia.com/


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