Challenges of Setting Up Hmis

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    Challenges of setting up hospital management

    information system (HMIS) in Pakistan:Pakistan Institute of Medical Sciences

    Dr. Haroon KhanChief HMIS

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    s s a s an

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    Short history of

    (PIMS) computerization

    Process of computerization started in 1993 in Dept

    of Patholo .

    Dept. own initiative and finances

    Software develo ed and maintained b rivate

    software house.Extended to other parts of the hospital later but as

    each dept own initiative.

    In 2005 Ministry of Information Technology (MoIT)and Ministry of Health (MOH) approved funds for thisproject for purchase of Hardware, networking and

    .

    Contd..

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    Short history of Pakistan Institute of MedicalSciences

    Hospital Management Information Systemept. esta s e 12 sta mem ers

    Hospital staff trainedPresently 450 active nodes, 14 integratedmodules

    eg s ra on e-cen ra ze . pa en sregistered per day in Out Patient Department (OPD)

    Stores and wards admission/discharge is

    Problem

    ,

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    Financial problems of

    Hospital computerization

    Process of acquiring funding from the Government of

    .

    Ministries, Ministry of Health (MOH) andMinistry of Information Technology (MoIT) is a

    daunting task

    Ownership and commitment by the end user is acrucial factor for the acquisition of finances

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    Finance document Government of

    Pakistan

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    Technical problems

    Reasons com uterization ro ects fail:

    Poorly developed, implemented or maintained

    software, lack of commitment, ownershi or lackof resources

    GOP does not want to be involved in the

    development and maintenance of softwaresresource constraints, and commitment issues

    Private vendor has the source code. End user is

    always under pressure of the vendor

    eve opmen o so ware s an on go ng process asthe end user familiarity increases his demands for

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    Hardware

    Hardware maintenance and service contract are.

    long slow process, this leads to frequent

    breakdowns and end user frustrations

    Hardware back u s are not rovided in time b the

    vendor causing problems in providing uptime.

    Technical support by the vendor is also weak due to

    non availability of highly trained technical people

    Unreliable electricity.

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    Staff Training

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    Hospital Management Information

    ystem eam

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    Management issues

    Complex interaction between PIMS, MOH and MoIT

    End user MOH. Funds and services rovider MoIT

    Both de ts. have to be satisfied

    These roblem dealt at PIMS b the PIMScoordinator

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    Federal Govt. Hospitals

    End users want to develop their own software

    Multiple soft wares:

    ,

    soft wares, source code custodian

    racy ssues

    eg s a on no e ec ve

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    equipment and between hospitals in the city,

    , ,

    web based software, HL7 compliant/ compatible

    standardization

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    Current computerization efforts

    Some successful computerization models in private

    sec or, mos y sma sca e.

    Reasons for successPrivate company, own rules and regulation, authority

    for hirin and firin of staff

    Output based incentives for staff

    ,

    management transparency and patient care

    Computerization in public sector is slow

    Reasons for slow progress: Commitment and

    ownership issue. Bureaucratic hurdles and noincentive for bringing change

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    Telemedicine & HMIS

    Concept paper for establishing Tele Medicine Centerat PIMS developed

    Collaboration for Telemedicine between Ministry ofScience and Technology (S&T) and PIMS

    Novel idea as expertise from two different Govt.Ministries is being utilized to provide tertiary careea t ac ty to rura areas

    S & T will provide technical support andmaintenance of telemedicine equipment,

    .

    Contd..

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    doctors from various specialties. Doctors will be

    erformin this dut as art of their routine dailwork

    Issues

    Availability of reliable electricity at rural centers

    center

    Cost benefit analysis

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    GOP through MOH is very keen to develop National

    Hospital standards leading to accreditation

    One of the perquisites of such accreditation is the

    documentation and availability of reliable andretrievable data

    HMIS is the answer to this problem especially ins r c an e era osp a s

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