Challenges and opportunities of tomorrow Patrick HERENG Chief Information Officer - Total

DSIT

Challenges and opportunities of tomorrow

Patrick HERENG Chief Information Officer - Total

Drillng WITSML Public Seminar and Exhibition Paris 16th of may 2007

2 DSER/DSIT – ENERGISTICS Seminars – 2007/05/16

Agenda

• Total at a glance

• Total Information System targets

• What are the challenges and opportunities of tomorrow ? Technology challenges Business Processes challenges Human Ressources challenges

• Conclusion


Agenda




• Conclusion


Total at a glance

• Total is a multinational energy company committed to leveraging innovation and initiative to

provide a sustainable response to humankind’s energy requirements.

• In addition to conducting our business according to the highest standards of professional

behaviour, we maintain an ongoing commitment to transparency, dialogue and respect for

others.

• We are strategically dedicated to meeting the challenges faced by all our businesses when

developing natural resources, protecting the environment, integrating our operations into

host country cultures, and dialoguing with civil society.


• Upstream

Oil and gas exploration & production, one of the top five international oil companies

Production: 2.5 million barrels of oil equivalent (boe) per day

Proved reserves: 11.1 billion boe

Gas & Power, coal and other energies:

An industry pioneer

Interests in five of the world’s largest liquefaction plants, accounting for around 40% of global LNG production capacity

Total at a glance

A global oil and gas companyFourth-ranked international oil major*

A leader in each of its businesses

* By market capitalization at December 31, 2006


Total at a glance

• Downstream

Trading & Shipping: a leading global operator

Refining & Marketing: No. 1 in Western Europe and Africa

Interests in 27 refineriesRefining capacity: 2.7 million barrels per dayThroughput: 2.4 million barrels per dayVolumes sold: 3.9 million barrels per dayNetwork: nearly 17,000 service stations*

• Chemicals: A world-class integrated producer


Agenda




• Conclusion


Total Information System targets

Contribute to Business Strategy and Growth Satisfy increasing needs of reactivity and agility Satisfy increasing needs of mobility and nomadism Support Business Units development in new areas : field monitoring, CRM, e-Marketing, M-

Payment, …)

Contribute to Business Strategy and Growth Satisfy increasing needs of reactivity and agility Satisfy increasing needs of mobility and nomadism Support Business Units development in new areas : field monitoring, CRM, e-Marketing, M-

Payment, …)

Foresee the new risks and secure company information assets from internal & external threats

Survey proactively the threats evolution ( virus, hackers, intelligence economy ) Address the challenge of being more open and more secure Bring scalability, easiness, & fluidity in all the exchange and communication with third-parties

( Providers, suppliers, clients, partners)

Foresee the new risks and secure company information assets from internal & external threats

Survey proactively the threats evolution ( virus, hackers, intelligence economy ) Address the challenge of being more open and more secure Bring scalability, easiness, & fluidity in all the exchange and communication with third-parties

( Providers, suppliers, clients, partners)

Pursue global IT cost reduction while increasing performance Make use of technological mutation as well as new usage of existing technologies : Web 2.0,

Convergence (IT/Telco/Media), Web Services, SOA, Take benefit of business models changes within the industry : Licensing vs Web Services, Oil&Gas

standardisation effort Take benefit of IT Market changes with emerging countries like India and China

Pursue global IT cost reduction while increasing performance Make use of technological mutation as well as new usage of existing technologies : Web 2.0,

Convergence (IT/Telco/Media), Web Services, SOA, Take benefit of business models changes within the industry : Licensing vs Web Services, Oil&Gas

standardisation effort Take benefit of IT Market changes with emerging countries like India and China


Agenda




• Q&A


What are the challenges and opportunities of tomorrow ?

Business

Human RessourcesHuman Ressources

TechnologiesTechnologies ProcessesProcesses


We will soon enter a new era of Information & Telecommunication Services

0%

1%

2%

3%

4%

5%

6%

Mainframecomputing

Innovationand

growth

Refinementand

digestion

Personalcomputing

Innovationand

growth

Refinementand

digestion

Networkedcomputing –enterprise

applicationsand the Internet

Innovationand

growth

Refinementand

digestion

1959-1970 1970-1976 1976-1985 1985-1992 1992-2000 2000-2008

Annual change in IT investment to GDP ratio (CAGR)11.1% 0.6% 8.4% 1% 6.6% -2.9%

Sources: US Department of Commerce; Forrester Research

IT in

vest

men

t to

GD

P r

atio

Ubiquitouscomputing

2008-2016

5.4%

Innovationand

growth

Internet 1ère génération

Internet 2ème génération

An increase of Information & Communication Technologies investment is expected for the period 2008-2010

An increase of Information & Communication Technologies investment is expected for the period 2008-2010

Software

Computer equipment

Communication equipment

12 DSER/DSIT – ENERGISTICS Seminars – 2007/05/16-

Moore’s law is still true with multi-core architectures

The resulting computing power opens opportunities in the

field of modelisation and simulation

Main trends :

More power in less space

Ubiquitous network

Anticipate Information &Communication Technologies opportunities: get the benefit from it (1/3)

Key Concepts

ADSL, Broadband networks, GPRS, 3G, WIFI and soon 4G,

WIMAX,… allowed huge development of telecom market

and brings network virtually anywhere

Multimedia unforeseen new applications developped very

fast on that ground.


Communicating objects

Ubiquitous computingDesktop computer, Personal Computer, « Internet Café »,

PDA, Smartphone, interactive self-service kiosk build upon

Ubiquitous network

Information and services, either private or professional,

become available anytime / anywhere

More and more objects are directly linked to the ubiquitous

network and « brought to life » !

Main trends : Key Concepts



Web 2.0 unexpected growth

Extended digital enterprise

Increased IS/IT security needs

Web 2.0 brings collaboration to the web at a completely

unexpected pace.

Business is more and more real-time.

B2B and B2C have set the ground for a more complete

digital business world.

Pro-active hackers bring new threats on the digital

business

ICT security models have to be permanently redefined.

Main trends : Key Concepts




Business




E&P Business Process Management challenges & opportunities

• They call for : Workflow management Semantic equivalence of

objects Data Standards Data qualification Data availability Global agreement between

IOCs, NOCs, Vendors,

Regulation Bodies,

Government …

• Today Business challenges are: High resolution seismic Full integration of :

– Seismic, – Reservoir, – Well process, – Field monitoring– …

Full physics simulation Predictive analytics Growing Real-Time data volume …


Data validation

Virtual flow metering

RT Database

Reservoir DataBase

Polyphasic networks simulation in transient mode

Networks simulationand optimization

Wells Optimization

Viusalization

Data Model Repository

Process simulation and

optimization

PROSPER

GAP

OLGA

OFM

Production DataBase

PDMS

Laboratory DataBase

LIMS

HYSYS/PROII

PI Foundation

PI HistorianAnalysis & Alarming

PI ACE

Sharepoint

Real time data flow

Non real time data flow

Business Process Management challenges & opportunities

Data validation

Virtual flow metering

RT Database

Reservoir DataBase

Polyphasic networks simulation in transient mode

Networks simulationand optimization

Wells Optimization

Visualization

Data Model Repository

Integration/Orchestration

Process simulation and

optimization

PROSPER

GAP

OLGA

OFM

Production DataBase

PDMS

Laboratory DataBase

LIMS

HYSYS/PROII

PI Foundation

PI Historian

Biztalk

Analysis & Alarming

PI ACE

Sharepoint

SAP-PM

Plant maintenance

From the « spaghetti » approach

to the managed workflow of standardized data

Data Standards :

Key factor to the Business strategy succes



Business




Human ressources challenges & opportunities

• Expected Business Process changes requires:

Integration of Business skills and Information System skills

Preparation of Baby Boomers’s retirement : – Knowledge Management process to keep as much as possible

non structured information asset – Early plan of recruitment to cope with retirement rate increasing

in years to come – Changes in recruitment source and profile : engineers with more

general skills able to take first position in IT teams and developp career path in Business Units


Agenda



• What are the challenges and opportunities of tomorrow ? Technology challenge Business Processes Human Ressources

• Conclusion


Conclusion

Business productivity improvement rely on:

Human resources skills development

Technology evolution

Business Process Management

Success requires a collaborative effort for Data Standards development

Documents

Challenges and opportunities of tomorrow Patrick HERENG Chief Information Officer - Total