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© Evalueserve, 2009. All Rights Reserved - Privileged and Confidential 25 th February 2009 Manoj Madhusudanan VP & Head Business Research Evalueserve Tel: +91 124 415 4000 Mob: +91 981 040 2487 Manoj. [email protected] www.Evalueserve.com Challenges and Opportunities in the Current Market

Challenges and Opportunities in the Current MarketPresentations\123\Mr...Slide 3 Challenges in the Current Economic Slowdown Recessions have been periodic and always followed by sustained

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© Evalueserve, 2009. All Rights Reserved - Privileged and Confidential

25th February 2009

Manoj Madhusudanan

VP & Head – Business Research

Evalueserve

Tel: +91 124 415 4000

Mob: +91 981 040 2487

Manoj. [email protected]

www.Evalueserve.com

Challenges and Opportunities in the Current Market

© Evalueserve, 2009. All Rights Reserved - Privileged and Confidential

Challenges

Opportunities

Evalueserve – A Case Study

Presentation Plan

© Evalueserve, 2009. All Rights Reserved - Privileged and Confidential

Slide 3

Challenges in the Current Economic Slowdown

Recessions have been periodic and

always followed by sustained growth

phases.

Being driven by financial crisis, current

slowdown has impacted all industries.

Key ChallengesLeading Economic Indicators for the US

economy

Dow Jones Industrial Average (index)

US GDP growth rate (expressed in % - quarter-to-quarter)

US Unemployment Rate (expressed in %)

1948 2008

Slump in Demand

Credit Crunch

Dwindling Prices

© Evalueserve, 2009. All Rights Reserved - Privileged and Confidential

Slide 4

Planned CapEx

delayed but intact

Slash in commodity

prices

Retail, telecom, sectors growing

Key Factors Enabling Limited Impact of the Slowdown on Indian

Economy

No signs of cut in

government

infrastructure spending

Fall in bank lending rates

Stable banking institutions

Sustained domestic

consumer demand

© Evalueserve, 2009. All Rights Reserved - Privileged and Confidential

Challenges

Opportunities

Evalueserve – A Case Study

Presentation Plan

© Evalueserve, 2009. All Rights Reserved - Privileged and Confidential

Slide 6

Opportunities for Sustainability and Growth During Slowdown

Focus on

Innovation

Strengthen

Sales and

Marketing

Focus

Optimize

Business

Strategy

© Evalueserve, 2009. All Rights Reserved - Privileged and Confidential

Slide 7

Focus on InnovationFocus on

innovation

Listen to the

Market -

Less Noise

During

Recession

Focus on

Unmet

Customer

Needs

© Evalueserve, 2009. All Rights Reserved - Privileged and Confidential

Slide 8

Recession reduces resistance to

implementation of growth and efficiency

improvement measures.

Economic slowdown also reduces fiscal

burden of proposed solutions.

Optimize Business StrategyOptimize

Business

Strategy

Leverage

Outsourcing

Opportunities

Revisit

Business

Portfolio

Assess

Inorganic

Growth

Opportunities

© Evalueserve, 2009. All Rights Reserved - Privileged and Confidential

Slide 9

Strengthen Marketing and Sales Focus Strengthen

Sales and

Marketing

Focus

Rather than abandoning, successful

companies adapt their marketing

strategies in a recession.

Spend

‘Good’

Advertising

Money

Assess Joint

/complement

ary Marketing

Opportunities

Use Web 2.0/

outsourcing

for Better

Marketing

and CRM

© Evalueserve, 2009. All Rights Reserved - Privileged and Confidential

Challenges

Opportunities

Evalueserve – A Case Study

Presentation Plan

© Evalueserve, 2009. All Rights Reserved - Privileged and Confidential

Slide 11

Evalueserve Value Proposition

Global

Coverage

Custom/

Cost

Effective

100% customised projects

13,000+ completed projects

A team - 2,400+ professionals

Multi-lingual (50+ languages) service offerings

24x5 coverage

Business continuity – multi-location operations

Evalueserve Network and Language Capability

Sales OfficesResearch Centres

Evalueserve is a KPO providing custom research services to leading-edge companies

worldwide.

Evalueserve – A Case Study

Quality

© Evalueserve, 2009. All Rights Reserved - Privileged and Confidential

Slide 12

Investment Research

Business Research

Market ResearchIntellectual Property &

Legal Research

Data and Financial

Analytics

Seven Distinct Synergistic Competencies

© Evalueserve, 2009. All Rights Reserved - Privileged and Confidential

Slide 13

Highlights

Dec ’00 Founded

Jan ’01 Commenced India Operations

Jul ’01 First Major Client Signed Up

Mar ’02 Achieved Profitability

Sep ’05 Commenced China Operations

Nov ’06 Commenced Chile Operations

Feb ’07 Acquired Circle of Experts

Jul ’08 Commenced Romania Operations

Key Milestones

© Evalueserve, 2009. All Rights Reserved - Privileged and Confidential

25th February 2009

Manoj Madhusudanan

VP & Head – Business Research

Evalueserve

Tel: +91 124 415 4000

Mob: +91 981 040 2487

Manoj. [email protected]

www.Evalueserve.com

Challenges and Opportunities in the Current Market