Ch11 Creative Side

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    Chapter 11

    The Creative Side of Advertising

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    Lotus Brand Campaign (1999)

    $100 M account by Ogilvy and Mather

    Advertising campaign:

    Objective: To boost awareness of the Lotus brandas a whole (rather than simple product-focusedads)

    Creative strategy: Lotus brand like R5 has all thequalities of the Man of Steel such as security and

    substance Creative execution: Symbol of Superman, minority

    representation, etc.

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    Criteria for Evaluating Creative Approaches

    Is the creative approach consistent with the brandsmarketing and advertising objectives?

    Is the creative approach consistent with thecreative strategy and does it communicate what itis supposed to?

    Is the creative approach appropriate for the targetaudience?

    Does the creative strategy communicate a clearand convincing message to the customer?

    Does the creative execution overwhelm themessage?

    Is the creative approach appropriate for the mediaenvironment in which it is likely to be seen?

    Is the advertisement truthful and tasteful?

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    Creative Roles

    Art Director Person most

    responsible for

    the graphicimage of the ad.

    Makes decisionsabout using art orphotography in

    print. Use of color is

    another importantdesign decision.

    Copywriter Person who

    shapes and

    sculpts the wordsin an ad.

    Copy should beas simple aspossible and

    should haveimpact.

    Avoid Adese,which is formula

    ad copy.

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    What is Creative Advertising?Advertising tries to deliver the right message to theright person at the right time and must have:

    Relevance ideas have to mean something important

    to the audience. Originality one of a kind ideas that only one person

    thinks of.

    Impact a commercial with impact has the stopping

    power that comes from an intriguing idea, something youhave never thought about before.

    This creativity leads to a Big Idea, whichexpresses an original advertising thought, and

    involves a mind shift.

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    Creative Processes Compared

    1. Explorer 1. Preparation 1.Orientation2. Preparation

    1. Problemdefinition

    2. Perception2. Artist 2. Incubation

    3. Illumination3. Analysis4. Ideation5. Incubation6. Synthesis

    3. confrontationwith problem

    4. IncubationandIllumination

    3. Judge

    4. Warrior 4. Verification 7. Evaluation 6. Execution7. Run ad or

    campaign8. Outcome

    Roger VonOech model1986

    Graham Wallas

    model 1926

    Alex Osborn

    model 1963James Young

    model 1983

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    The Creative Concept

    Relevance

    Originality

    Impact

    Strategy

    Creative

    Concept

    Message that

    is Attention-

    Getting and

    Memorable &

    Serves as anUmbrella for a

    Series of Ads

    in a Campaign

    Creativity

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    Effective Creativity

    Recognition Recall

    Comprehension Persuasion

    Likeability

    Advertising

    EvaluationCopy Testing

    The Most Important Principle of Effective Creativity is Unity,Where the Ad Must Integrate the Words and Pictures, as Well

    as the Strategy and Execution.

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    Creative Pyramid

    5. Action

    4. Desire

    3. Credibility

    2. Interest1. Awareness

    5. Action

    4. Desire

    3. Credibility

    2. Interest

    1. Awareness

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    Practical Tips # 1

    Creating Original IdeasTo create an original and unexpected idea, use thefollowing techniques: An unexpected twist.

    An unexpected association. Catchy phrasing.

    A play on words.

    Analogy and metaphor.

    Familiar and strange.To prevent unoriginal ideas, avoid the following: The common.

    The look-alike.

    Clichs and tasteless ideas.

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    The Foote, Cone & Belding Grid

    Thinking Feeling

    HighInvolve-ment

    1.Informative (thinker)Car-house-furnishings-newproducts

    Model: Learn-feel-do(Economic?)

    Possible ImplicationsTest: Recall, Diagnostics

    Media: Long copy formatReflective Vehicles

    Creative:Specific information

    Demonstration

    2. Affective (feeler)Jewelry-cosmetics-fashionapparel-motorcyclesModel: Fell-learn-do

    (Psychological?)Possible implicationsTest: Attitude Change

    Emotional ArousalMedia: Large space

    Image specialsCreative:Executional, impact

    Low

    Involve-ment

    3. Habit formation (Doer)

    Food-household itemsModel: Do-learn-feel(Responsive)?

    Possible ImplicationsTest: SalesMedia: Small space Ads

    10 second I.D.sCreative:Reminder

    4. Self-satisfaction (reactor)

    Cigarettes-liquor-candyModel: Do-feel-learn(social?)

    Possible implicationsTest: SalesMedia: Billboards

    Newspapers, PosCreative:Attention

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    Creative Strategy andExecution

    Creative strategy (what to communicate) andexecution (how to communicate)

    Copy Platform (Creative Brief, Copy

    Strategy)- (1) Problem or issue that adv must address

    - (2) Advertising and communication objective

    - (3) Target audience

    - (4) Major selling idea or key benefits to communicate- (5) Creative strategy (theme, appeal, execution)

    - (6) Supportive information

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    EXH 13-12

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    EXH13-13

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    Adv. Philosophies or

    Creative Styles/StrategiesUSP (Unique Selling Proposition)(Rosser Reeves)

    Brand personality/image (David Ogilvy)

    Inherent drama (Leo Burnett)

    Positioning (Trout and Ries)Creative execution (Bill Bernbach)

    Scientific advertising (Claude Hopkins)

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    Adv. Philosophies (contd)

    Entertainment and emotion (Philip

    Dusenbury)Irreverence (Lee Clow)

    Small-town warmth (Hal Riney)

    Generic

    Preemptive

    Resonance

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    Advertising Execution

    Straight sell or factual message

    Scientific/technical evidenceDemonstration

    Comparison

    Testimonial

    Slice of Life

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    Advertising Execution (cont.)

    Animation

    Personality symbolFantasy

    Dramatization

    Humor

    Combinations

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    Recall Performance (ability to get attention):

    Humor Versus Other Execution Types)

    Percentage of Commercials

    Scoring Above Norm

    Humorous commercials 42

    Celebrity commercials 41

    Mood/image commercials (soft sell) 40Real People commercials (hard sell) 36

    Comparative demonstrations (hard sell) 31

    Presenter commercials (hard sell) 29

    Monadic demonstrations (hard sell) 25

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    Persuasion Performance: Humor Versus

    Other Execution Types

    Percentage of Commercials

    Scoring Above Norm

    Comparative demonstrations (hard sell) 44Monadic demonstrations (hard sell) 41

    Celebrity commercials 41Real People commercials (hard sell) 36

    Presenter commercials (hard sell) 32

    Mood/image commercials (soft sell) 31

    Humorous commercials 31

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    Success Ratio for Humorous Commercials:Established Versus New Products

    Established Product

    (%)

    New Products

    (%)

    Humorous commercial was successful(acceptable performance on both measure). 59 33

    Humorous commercial was a failure

    (unacceptable performance on both measures). 41 67

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    The Product Continuum (at the extremes)

    Commodity (me too) Unique (preemptive)

    Execution often is

    concept/strategy (how said).

    Product dominates strategy/copy

    (what said)

    Style rules. Substance rules.

    Involvement is low. Involvement is high

    Model is feel/do (transformational). Model is think/do (informational).

    Stimulus is sensory or psychological. Stimulus is intellectual.

    Repetition can work (buildup effect) Believability, conviction are essential.

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    The 10 Most Popular CartoonCharacters Among Six-to-11-Year-Olds

    TIMON AND PUMBAA

    (from The Lion King)... 66

    RUGRATS 63

    BUGS BUNNY. 60MICKEY MOUSE.59

    (tied) MILO

    (form The Mask).. 55

    (tied) ROAD RUNNER 55TASMANIAN DEVIL 54

    (tied) CASPER. 53

    (tied) GARFIELD. 53

    (tied) SNOOPY. 53 Time, Nov4, 1996

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    The Match Game: LinkingCelebrities and Brands

    Bob Hope Disney, Hallmark

    Maxwell House

    Bill Cosby Corning Ware, Diet Pepsi

    Fisher-PriceWalter Cronkite Bayer, Cream of Wheat

    George Bush Bell, Disney, Exxon

    Pope John Paul hallmark, Hershey, Pepsi

    Michael Jordan Cadillac, Minute Maid,

    NBA basketball

    Meryl Streep Kodak, Lenox, Volvo

    Jack Micholson CNN, Levis, Nike

    Luciano Pavarotti Cuisinart, Wall Street Journal

    Atlanta Journal, Oct 29, 1991

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    K-Mart Celebrity CommercialJaclyn Smith vs.

    Non-celebrity Commercial

    Communication

    Processing

    CENTR

    AL

    Product/Brand

    Related

    Commercial

    ExecutionRelated

    Source/ModelRelated

    PERIPHERAL

    Brand Attitude

    Intention To Buy

    Commercial

    Attitude/Liking

    Red number= Celebrity Commercial

    Green number= Non-celebrity Commercial

    Number along arrows = Standard Coefficients

    = Direction of Causation

    .441

    .478

    .217

    .540

    .311

    .350

    .317

    .466

    .631

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    Attention

    Instant Communication

    Memory

    Demonstration

    Brand Reminder

    Distinction

    Words and PicturesThe Two Most Important Creative Tools in the Creative Persons

    Tool Kit are Art and Copy.

    To Use Visuals

    Effectively,Advertisers MustFocus on Six Key

    Points:

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    Words and Pictures

    Advertisers often use words in five situations:

    If the message is complicated.

    If the ad is for a high-involvement product.

    If the information needs definition andexplanation.

    If a message tries to convey abstract qualities

    (such as justice and quality). Slogans and jingles help lock in key phrases that

    cue a brand image or remind of a brand feature.

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    Examples of Successful Long-

    Running Ad CampaignsNike Just do it.

    Allstate Insurance Youre in good hand withAllstate.

    Hallmark Cards When you care enough to sendthe very best.

    DeBeers A diamond is forever.BMW The ultimate driving machine.State Farm Like a good neighbor, State

    Farm is there.Timex Watches It takes a licking and keeps

    on ticking.Dial soap

    Arent you glad you use Dial?Dont you wish everyone did?

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    Practical Tips # 2

    Writing Effective CopyBe succinct.

    Be specific.

    Get personal.

    Keep a single focus.

    Be conversational.

    Be original.

    Use variety in print and TV ads.

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    IndependentGood Sense of

    Humor

    Uses Intuition As

    Much as Logic

    Alert, Watchful,

    & Observant

    Internally Driven

    Ego

    Risk Takers

    Self-Assertive

    Self-Sufficient

    Persistent

    High Tolerance

    For Ambiguity

    Self-Disciplined

    .

    PersonalCharacteristics

    of a

    Creative

    Person

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    The MECCAS

    Model

    Driving ForceThe value orientation of theAd. The end goal or valuestate implied in the ad, but

    seldom stated explicitly.

    Leverage pointThe hook that connects the

    tangible attributes andconsequences to the Intangiblepersonal values and goals oftthe driving forces.The key toactivating the driving force.

    Consumer benefitsThe key benefits

    consequences communicatedin the adverbally or visually.

    Message elementsThe product or brand attributes

    communicated in the ad

    verbally or visually

    ExecutionalFramework

    How the adCommunicates theadvertising strategy.

    All details of the finishedAd, including models,setting, clothing, other

    props, the script or plot,the overall theme, and

    the style of the ad

    Aspects of

    Creative strategy

    Elements of

    Advertising strategy

    Relevant levels of a

    Means-end chain

    Terminal orInstrumentalvalue

    Psychosocialconsequences

    Functional

    consequences

    Concrete orabstract

    attributes

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    The Psychological Impact of ColorREDSymbol forBlood and fire. Highaction and masculineappeal. Can use withsome foods

    BrownSymbol for

    earth, woods,age,warmth, and comfort.Can use with mostproducts.

    BlueExudesdecisiveness. Can usewith foods. Emotescoolness (of temperatureand attitude).

    YellowAssociatedwith exuberance. Eyecatching. Can usewith some foods,particularly fruit

    GreenSymbol for healthand freshness. Can usewith some foods,

    particularly mint.

    OrangeMost

    edible color, goodwith most foods.Evokes autumn andwarmth.

    BlackConveys

    sophistication (fashion,technology). Seldomused with foods. Eye-catching contrast.

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    Dimensions of Source

    Credibility Expertise, Trustworthiness

    ==> Internalization

    Attractiveness Similarity, Familiarity, Liking

    ==> Identification

    Dynamism (Power)Authority, Control, Scrutiny

    ==> Compliance