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8/9/2019 Ch1 Global Marketing
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Welcome to the class
Todays Lecture
Chapter 1 Global marketing
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Marketing Management
The text book
MARKETING
MANGAGEMENT
written by Philip
Kotler
The Reference book
MARKETING concept
and cases written byM. J.Etzel, B. J.
Walker, W. J. Stanton
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Global/International Marketing
We would not be surprised to hear
about a German Business man
wearing an Italian suit meeting an
English friend at a Japanese
restaurant who later return home
to drink Swiss coffee and watchAmerican TV...
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1-What were the reasonsA
lexander started hisinvasions?
2-Why British came to India in the 17th century?
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Reasons for going International
1-Access to products otherwise unavailableAccess to products which are not available
in the domestic market.
For example: Fuel Oil
2-Comparative Advantage
Competitive human/natural resources
In some countries there might have been economical(cheap) labour or resources which are not available inthe home country
For Example: Chinese labour, Indian Labour or Africangold/diamonds
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Attraction of International
marketing.
i. To seek revenue growth opportunitiesa) To earn more money due to difference in cost of production or
seeking new markets
ii. To compete against global competitorsa) In order to compete against the rivals
iii. To support global customersa) In order to supply your products to your customers abroad
iv.
To access global knowledgei. To understands the like/and dislikes of people in other countries
v. To achieve efficiency in value chaini. To get more efficient that is to access cheaper/economical labour
or economical resources
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An example ofAfghanistans
Carpets...
Uniqueness ofAfghan Carpets:
Globally known as one ofAfghanistans mostviable and visible products.
Large supply of skilled labour in parts of thecountry where carpet weaving has beentraditionally important.
Hand-made process makes Afghan carpets one-of-a-kind and souvenir (gift)
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Analysing the exportation
Demand:
Due to the uniqueness ofAfghanistans Carpet there is a
high demand in foreign markets
Saturation (local demands are fulfilled):The local market is saturated therefore the makers needs
expansion
Customer Expectation:
Global Afghans: Afghans are scattered around the worldand could make a good market for exportation, beingGlobal customers
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G
lobal StrategyDefinition:
Global strategy consist of a dispersed location
(another country) of each or some part of avalue-chain (production process) that are
performed
OR
An efficient approach that involve a company
launching production on global basis
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Regional Strategy
Instead of having similarities among humanbeings, there are some differences which changesfrom people to people and culture to culture.
Therefore the local culture needs understanding.
Definition:
The global organisation which changes their
global strategy due to difference in local customs,climate or taste is called regional strategy
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Two points to remember before going Global
1- Understanding business environment in the
HOST (foreign) country.Local tastes, like & Dislikes, culture, religion etc
2- Making necessary changes in the marketing
strategy necessary for the HOST country.In order to make attachment in the foreign culture we
need to make some changes in our own strategy
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Sociocultural
Culture:
It is the collective programming of mind thatdistinguish between group of people
It includes:1- Norms-What to do and what not to do2- Values-What is right what is wrong
3- Beliefs-What is true what is false
4- Symbols- Artefact
Some famous conflict raised due to cartoon issues
Nike and the infamous shoe design
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SOCIOCULTURAL FACTORS:
Family:
InternationalMarketing requires understanding of the family
system.
There are two kinds of family system presently i.e.
Individual:
The family system in which individuals are free to act.For Example: Most European and modern cultures are individualist.
CollectiveThe system in which people live in collective form as families.
For Example: Most Asian cultures are collectivist.
It is likely to see that the buying behaviour is influenced bythe family system a consumer is living in. It is believed thatin the individual societies the buying decision is in thehand of individual himself while in the collectivist societythe buying decision is within hand of the family elders.
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Traditions & Behaviour:
Differences among cultures such as eating behaviour,
personal space, physical contact, the degree of formality in
social and business interaction, giving gifts and gesture would
gives us the preparation of mind and help anticipation.
Education:
Education define the literacy rate of a countrys
population. It play an important role in terms ofAdvertising,
Branding and Labels.
More education mean more appealing use of words andlanguages and less education means more pictures in the
advertisements and promotions.
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Economic conditionIt isimportant to examine the economic conditionin foreignmarket
Infrastructure:
Communication: Communication play an important role in transferring of
information such as telephony, media, internet etc
Transportation: In order to move around the borders of the country the
organisation needs to confirm the existence of transportation such as Rail, Road, Air,Water
Energy: The availability ofFuel, Gas, Electricity etc would give a company
easy access to energy resources so as make new products and services.
EconomicDevelopment:
Distribution ofIncome: It would determine the buying power of the people.
Equal distribution of wealth mean good economic conditions while unequaldistribution means the opposite
Rate ofgrowth ofbuyingpower: An economically stable country would
have a reasonable rate of growth in buying power and therefore a good opportunity
for a marketer and vice versa.
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Language
Differences
:
Language may cause sometimes ambiguity
(confusing) especially when making translation
of the marketing brands
For Example the Nani Chocolate and currys
in India..
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Competitor
Local brand may have been strongly bonded
due to nationalism.
People may not encourage foreign
products due to strong attachment with the
products produced in the local country.
Such as Arabian Zam Zam Cola
Indian Tata
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Deciding Whether to go Global
Operating domestically is easier and safer, otherwise a
company needs to learn foreign laws and languages, dealing
fluctuation in foreign currencies, face political and legal
problems.
Before going global a company shall answer the following
questions:
Can company understand behaviours of consumer in foreign country?
Can a company offer competitive products/services?
Can a company adopt other country business culture? Do the company have international experience?
Has the company calculated the impact of other country political and
legal environment on businesses?
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Deciding which market to enter
The possible global markets shall be decided
on the following bases:
Market size i.e. the size of population and the
growth factor in relation to the products being
launched
The cost of doing business in the international
markets The competitive advantage
The risk of investement
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Deciding how to enter
International Market Marketing of products on international basis.
International marketing is carried out in the
following means: Exporting
Joint Venture
Licensing
Joint Ownership
Direct Investment
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Exportation When goods are produced in the home
country but exported to a foreign market
with some modifications
Afghanistan dealt $50 million dollars exportsin 2007
Exports have gone up by 13%
Handcrafts, fresh and dry fruit, minerals,
leather products, cotton and precious
stones
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Joint Venturing
When a company in home country joins a
company in foreign country to produce
product and services is called joint venture
Afghan Wireless Communications Company
(AWCC), a joint venture between Telephone
Systems International, Inc. in New York and the
Ministry of Communications of the Afghan
government
New York-based JWT has signed a joint venture
with Kabul-based advertiser Altai Communication.
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Licensing
A method in which a company provide licence to a
foreign company for manufacturing/service while
the licence offer Royalty (fee) and home company
share manufacturing process, trade mark, patentsand trade secrets
Patent: Government licence to an individual or body giving a right or title for a set period Trademarks or marks are words, symbols, designs, combinations of letters or numbers, or
other devices that identify and distinguish products and services in the marketplace . When
trademarks are presented to the public via advertising, marketing, trade shows, or other means,
they become one of a company's most valuable assetspotential customers identify a company
by its trademark.
Mobile Networks
Cable Operators
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Direct Investment
Entering a foreign market developing foreign
based assembly or manufacturing facilities Chinese companies ZTE and Huawei partnered with the
Afghan government to implement Afghanistan's digital
telephone switches, providing 200,000 subscriber lines.
China Metallurgical Group Corporation won a $3 billion
bid to develop the Aynak copper deposits; the mine is
the largest foreign direct investment inA
fghanistan.