Ch1 Global Marketing

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    Welcome to the class

    Todays Lecture

    Chapter 1 Global marketing

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    Marketing Management

    The text book

    MARKETING

    MANGAGEMENT

    written by Philip

    Kotler

    The Reference book

    MARKETING concept

    and cases written byM. J.Etzel, B. J.

    Walker, W. J. Stanton

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    Global/International Marketing

    We would not be surprised to hear

    about a German Business man

    wearing an Italian suit meeting an

    English friend at a Japanese

    restaurant who later return home

    to drink Swiss coffee and watchAmerican TV...

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    1-What were the reasonsA

    lexander started hisinvasions?

    2-Why British came to India in the 17th century?

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    Reasons for going International

    1-Access to products otherwise unavailableAccess to products which are not available

    in the domestic market.

    For example: Fuel Oil

    2-Comparative Advantage

    Competitive human/natural resources

    In some countries there might have been economical(cheap) labour or resources which are not available inthe home country

    For Example: Chinese labour, Indian Labour or Africangold/diamonds

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    Attraction of International

    marketing.

    i. To seek revenue growth opportunitiesa) To earn more money due to difference in cost of production or

    seeking new markets

    ii. To compete against global competitorsa) In order to compete against the rivals

    iii. To support global customersa) In order to supply your products to your customers abroad

    iv.

    To access global knowledgei. To understands the like/and dislikes of people in other countries

    v. To achieve efficiency in value chaini. To get more efficient that is to access cheaper/economical labour

    or economical resources

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    An example ofAfghanistans

    Carpets...

    Uniqueness ofAfghan Carpets:

    Globally known as one ofAfghanistans mostviable and visible products.

    Large supply of skilled labour in parts of thecountry where carpet weaving has beentraditionally important.

    Hand-made process makes Afghan carpets one-of-a-kind and souvenir (gift)

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    Analysing the exportation

    Demand:

    Due to the uniqueness ofAfghanistans Carpet there is a

    high demand in foreign markets

    Saturation (local demands are fulfilled):The local market is saturated therefore the makers needs

    expansion

    Customer Expectation:

    Global Afghans: Afghans are scattered around the worldand could make a good market for exportation, beingGlobal customers

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    G

    lobal StrategyDefinition:

    Global strategy consist of a dispersed location

    (another country) of each or some part of avalue-chain (production process) that are

    performed

    OR

    An efficient approach that involve a company

    launching production on global basis

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    Regional Strategy

    Instead of having similarities among humanbeings, there are some differences which changesfrom people to people and culture to culture.

    Therefore the local culture needs understanding.

    Definition:

    The global organisation which changes their

    global strategy due to difference in local customs,climate or taste is called regional strategy

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    Two points to remember before going Global

    1- Understanding business environment in the

    HOST (foreign) country.Local tastes, like & Dislikes, culture, religion etc

    2- Making necessary changes in the marketing

    strategy necessary for the HOST country.In order to make attachment in the foreign culture we

    need to make some changes in our own strategy

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    Sociocultural

    Culture:

    It is the collective programming of mind thatdistinguish between group of people

    It includes:1- Norms-What to do and what not to do2- Values-What is right what is wrong

    3- Beliefs-What is true what is false

    4- Symbols- Artefact

    Some famous conflict raised due to cartoon issues

    Nike and the infamous shoe design

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    SOCIOCULTURAL FACTORS:

    Family:

    InternationalMarketing requires understanding of the family

    system.

    There are two kinds of family system presently i.e.

    Individual:

    The family system in which individuals are free to act.For Example: Most European and modern cultures are individualist.

    CollectiveThe system in which people live in collective form as families.

    For Example: Most Asian cultures are collectivist.

    It is likely to see that the buying behaviour is influenced bythe family system a consumer is living in. It is believed thatin the individual societies the buying decision is in thehand of individual himself while in the collectivist societythe buying decision is within hand of the family elders.

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    Traditions & Behaviour:

    Differences among cultures such as eating behaviour,

    personal space, physical contact, the degree of formality in

    social and business interaction, giving gifts and gesture would

    gives us the preparation of mind and help anticipation.

    Education:

    Education define the literacy rate of a countrys

    population. It play an important role in terms ofAdvertising,

    Branding and Labels.

    More education mean more appealing use of words andlanguages and less education means more pictures in the

    advertisements and promotions.

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    Economic conditionIt isimportant to examine the economic conditionin foreignmarket

    Infrastructure:

    Communication: Communication play an important role in transferring of

    information such as telephony, media, internet etc

    Transportation: In order to move around the borders of the country the

    organisation needs to confirm the existence of transportation such as Rail, Road, Air,Water

    Energy: The availability ofFuel, Gas, Electricity etc would give a company

    easy access to energy resources so as make new products and services.

    EconomicDevelopment:

    Distribution ofIncome: It would determine the buying power of the people.

    Equal distribution of wealth mean good economic conditions while unequaldistribution means the opposite

    Rate ofgrowth ofbuyingpower: An economically stable country would

    have a reasonable rate of growth in buying power and therefore a good opportunity

    for a marketer and vice versa.

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    Language

    Differences

    :

    Language may cause sometimes ambiguity

    (confusing) especially when making translation

    of the marketing brands

    For Example the Nani Chocolate and currys

    in India..

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    Competitor

    Local brand may have been strongly bonded

    due to nationalism.

    People may not encourage foreign

    products due to strong attachment with the

    products produced in the local country.

    Such as Arabian Zam Zam Cola

    Indian Tata

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    Deciding Whether to go Global

    Operating domestically is easier and safer, otherwise a

    company needs to learn foreign laws and languages, dealing

    fluctuation in foreign currencies, face political and legal

    problems.

    Before going global a company shall answer the following

    questions:

    Can company understand behaviours of consumer in foreign country?

    Can a company offer competitive products/services?

    Can a company adopt other country business culture? Do the company have international experience?

    Has the company calculated the impact of other country political and

    legal environment on businesses?

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    Deciding which market to enter

    The possible global markets shall be decided

    on the following bases:

    Market size i.e. the size of population and the

    growth factor in relation to the products being

    launched

    The cost of doing business in the international

    markets The competitive advantage

    The risk of investement

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    Deciding how to enter

    International Market Marketing of products on international basis.

    International marketing is carried out in the

    following means: Exporting

    Joint Venture

    Licensing

    Joint Ownership

    Direct Investment

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    Exportation When goods are produced in the home

    country but exported to a foreign market

    with some modifications

    Afghanistan dealt $50 million dollars exportsin 2007

    Exports have gone up by 13%

    Handcrafts, fresh and dry fruit, minerals,

    leather products, cotton and precious

    stones

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    Joint Venturing

    When a company in home country joins a

    company in foreign country to produce

    product and services is called joint venture

    Afghan Wireless Communications Company

    (AWCC), a joint venture between Telephone

    Systems International, Inc. in New York and the

    Ministry of Communications of the Afghan

    government

    New York-based JWT has signed a joint venture

    with Kabul-based advertiser Altai Communication.

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    Licensing

    A method in which a company provide licence to a

    foreign company for manufacturing/service while

    the licence offer Royalty (fee) and home company

    share manufacturing process, trade mark, patentsand trade secrets

    Patent: Government licence to an individual or body giving a right or title for a set period Trademarks or marks are words, symbols, designs, combinations of letters or numbers, or

    other devices that identify and distinguish products and services in the marketplace . When

    trademarks are presented to the public via advertising, marketing, trade shows, or other means,

    they become one of a company's most valuable assetspotential customers identify a company

    by its trademark.

    Mobile Networks

    Cable Operators

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    Direct Investment

    Entering a foreign market developing foreign

    based assembly or manufacturing facilities Chinese companies ZTE and Huawei partnered with the

    Afghan government to implement Afghanistan's digital

    telephone switches, providing 200,000 subscriber lines.

    China Metallurgical Group Corporation won a $3 billion

    bid to develop the Aynak copper deposits; the mine is

    the largest foreign direct investment inA

    fghanistan.