Ch06supply Chain Integration 1

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    McGraw-Hill/Irwin Copyright 2008 by The McGraw-Hill Companies, Inc. All rights reserved.

    Chapter 6

    Supply Chain

    Integration

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    6.1 Introduction

    6.1

    Introduction

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    6.2 Push, Pull, Push-Pull

    Systems6.2 Push, Pull, Push-Pull

    Systems

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    Bull whip Effect

    The bullwhip effect (or whiplash effect) is an observed phenomenon in forecast-driven distribution

    channels. It refers to a trend of larger and larger swings in inventory in response to changes in

    demand, as one looks at firms further back in the supply chain for a product.

    Since the oscillating demand magnification upstream a supply chain is reminiscent of a cracking

    whip, it became known as the bullwhip effect.

    WHY BULL WHIP HAPPENS?

    Because customer demand is rarely perfectly stable, businesses must forecast demand to

    properly position inventory and other resources. Forecasts are based on statistics, and they are

    rarely perfectly accurate. Because forecast errors are a given, companies often carry an inventory

    buffer called "safety stock".

    Moving up the supply chain from end-consumer to raw materials supplier, each supply chain

    participant has greater observed variation in demand and thus greater need for safety stock. In

    periods of rising demand, down-stream participants increase orders. In periods of falling demand,

    orders fall or stop, thereby not reducing inventory. The effect is that variations are amplified as

    one moves upstream in the supply chain (further from the customer)

    Behavioral causes

    * misuse of base-stock policies

    * misapplication of trinomial theorem

    * misperceptions of feedback and time delays

    * panic ordering reactions after unmet demand

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    Bull whip Cont'd

    Operational causes * dependent demand processing

    o Forecast Errors

    o adjustment of inventory control parameters with each demand observation

    * Lead time Variability (forecast error during replenishment lead time)

    * lot-sizing/order synchronization

    o consolidation of demands

    o transaction motive

    o quantity discount

    * trade promotion and forward buying

    * anticipation of shortages

    o allocation rule of suppliers

    o shortage gaming (including dereliction underBenford's Law)

    o Lean and JIT style management of inventories and a chase production strategy

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    Effect ofBull Whip

    In addition to greater safety stocks, the

    described effect can lead to either

    inefficient production or excessive

    inventory as the producer needs to fulfill

    the demand of its predecessor in the

    supply chain. This also leads to a low

    utilization of the distribution channel. Inspite of having safety stocks there is still

    the hazard of stock-outs which result in

    poor customer service. Furthermore, the

    Bullwhi effect leads to a row of financial

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    Push-Based Supply Chains

    Push-Based Supply Chains

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    Bullwhip Effect in Push-Based

    Supply ChainsBullwhip Effect in Push-Based

    Supply Chains

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    Pull-Based Supply Chains

    Pull-Based Supply Chains

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    Implementation of Pull-Based

    SystemsImplementation of Pull-Based

    Systems

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    Push-Pull Strategy

    Push-Pull Strategy

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    Supply Chain Timeline

    FIGURE 6-8:Push-pull supply chains

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    General Strategy

    General Strategy

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    Identifying the Appropriate Supply

    Chain Strategy

    FIGURE 6-9:Push-pull supply chains

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    Impact of Demand Uncertainty and

    Economies of Scale

    Impact of Demand Uncertainty and

    Economies of Scale

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    Implementing a PushPull Strategy

    Implementing a PushPull Strategy

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    mpac o e us - u

    Strategy

    Impact of the Push-Pull Strategy

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    Pull portion High uncertainty

    Simple supply chain structure

    Short cycle time Focus on service level.

    Achieved by deploying a flexible and

    responsive supply chain

    Order-fulfillment processes are applied

    Impact of the Push-Pull Strategy

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    Characteristics of the Push and

    Pull Portions of the Supply Chain

    Portion Push Pull

    Objective Minimize cost Maximize service level

    Complexity High Low

    Focus Resource allocation Responsiveness

    Lead time Long Short

    Processes Supply chain planning Order fulfillment

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    Interactions of the Two Portions

    Interactions of the Two Portions

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    6.3 The Impact ofLead Time

    6.3 The Impact ofLead Time

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    Impact ofLead Time

    FIGURE 6-10:Matching supply chain strategies with products:

    the impact of lead time and demand uncertainty

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    Impact ofLead Time

    Impact ofLead Time

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    6.4 Demand-Driven Strategies

    6.4 Demand-Driven Strategies

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    Forecast Errors Are Always Present!

    Forecast Errors Are AlwaysPresent!

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    6.5 The Impact of the Internet on

    Supply Chain Strategies

    6.5 The Impact of the Internet on

    Supply Chain Strategies

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    Successes and Failures

    Successes and Failures

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    E-Business

    E-Business

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    Key Observations

    Key Observations

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    Grocery Industry

    Grocery Industry

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    Book Industry

    Book Industry

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    General Retail Industry

    General Retail Industry

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    Traditional Fulfillment Versus e-

    Fulfillment

    Traditional fulfillment E-fulfillment

    Supply chain strategy Push Pushpull

    Shipment Bulk Parcel

    Reverse logistics Small part of the business Important and highly complex

    Delivery destination Small number of storesLarge number of geographicallydispersed customers

    Lead times Relatively long Relatively short

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    Summary

    Summary