Ch06 Selection May 2011 EL

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    Chapter 6

    Selecting Employees &Placing Them in Jobs

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    Personnel Selection

    Selection begins with the candidates identified through

    recruitment.

    It attempts to reduce their number to the individuals bestqualified to perform available jobs.

    It ends with the selected individuals placed in jobs withthe organization.

    The process through which organizations make decisionsabout who will or will not be allowed to join the organization.

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    Matching People and Jobs

    Selection Considerations

    Person-job fit:

    identifies required individual competencies(KSAOs) for job success.

    Person-organization fit:the degree to which individuals are matchedto the culture and values of the organization.

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    Steps in the Selection Process

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    Gathering Background Information

    ApplicationForms

    RsumsReference

    ChecksBackground

    Checks

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    References

    Application form and resume provide the names of several

    references.

    Letter of reference may also be attached.

    Background Checks

    A way to verify that applicants are as they representthemselves to be.Determine accuracy of information submitted or to determineif vital information was not submitted

    Sources of Information Past employment

    Educational verification

    Criminal records

    Motor vehicle records

    Credit check

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    Employment Tests & Work Samples

    Physical Ability Tests

    Cognitive Ability Tests Job Performance Tests Work Samples Personality Inventories

    Honesty Tests Drug Tests Medical Examinations

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    Employment Tests

    Cognitive ability test (Intelligence test)

    Test designed to measure mental abilities such asverbal skills, quantitative skills and reasoning ability.

    Aptitude testsAssess how well a person can learn or acquire skillsand abilities.

    Achievement tests

    Measure a persons existing knowledge and skills.

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    Employment Tests

    Work Sample Tests

    Require the applicant to take tests that involve a sampleof work/tasks that are actually a part of the work requiredon the job.

    Personality test/inventories

    Measure a persons personality type

    Polygraph Tests

    Device that records physical changes in the body as test

    subject answers a series of questions The polygraph records, on a moving roll of graph paper,

    fluctuations in Blood pressure, respiration and perspiration

    Polygraph operator makes a judgment as to whether subjects

    response was truthful or deceptive

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    Employment Interview

    Goal-oriented conversation where interviewer andapplicant exchange information

    Continues to be primary method used to evaluateapplicants

    Content of the Interview (but not limited to):

    Occupational experience

    Academic achievement

    Interpersonal skills Personal qualities

    Organizational fit

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    Interviewing Methods

    Nondirective Interview (unstructured interview)

    Do not have a predetermined checklist of questions Asks probing, open-ended questions

    Often time consuming

    Structured Interview

    An interview in which a set of standardized questions having anestablished set of answers is used.

    Situational Interview

    An interview in which an applicant is given a hypothetical incident and

    asked how he or she would respond to it.

    Behavioral Description Interview (BDI)

    An interview in which an applicant is asked questions about what he orshe actually did in a given situation.

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    Methods of Interviewing

    One-on-one interview

    Applicant meets one-on-one with interviewer

    Group interview

    Several applicants interact in presence of one or morecompany representatives

    Board interview (panel interview)

    Several firm representatives interview candidate at sametime

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    Employment Tests

    Medical Examinations

    Normally given last as they can be costly.

    Ensure that the health of an applicant is adequate tomeet the job requirements.

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    Communicating the Decision

    When a candidate has been selected, the organizationshould communicate the offer to the candidate.

    The offer should include: Job responsibilities

    Work schedule

    Rate of pay

    Starting date Other relevant details