NONVERBAL COMMUNICATIO

NCh. 5

CAN YOU SPEAK WITHOUT WORDS?

BODY BASICS Body language is also known as “silent

language”

It is the way we use our bodies to send messages

Body language always wins over verbal communication

WHY IS BODY LANGUAGE SO IMPORTANT? People usually remember less of what

was said, and more of what was communicated through nonverbal communication

We have learned it helps us recognize the truth

93% of communication is nonverbal38% through vocal elements55% through body language

WHO KNEW?? Body language is very diverse

Humans produce up to 700,000 different physical signs

The face alone is capable of 250,000 different expressions

5,000 hand gestures

1,000 different kinds of postures

Body vs Gestures vs Face Though often grouped in the same

category, social scientists have separated these three categories

What are the differences?Body Language - Subconscious body

movementsGestures - Intentional body movementsFacial Expressions - body movements

limited to the face

POSITIVE BODY LANGUAGE Relaxed Posture –sit comfortably and

avoid abrupt movements

Arms relaxed – don’t cross your arms

Good eye contact- look them in the eyes

Nod agreement- nodding your head occasionally, shows you are listening and understanding

POSITIVE BODY LANGUAGE Smile at humor- this signals a warm

personal relationship

Lean Closer- indicates interest

Use gestures when speaking- this indicates interest and involvement

NEGATIVE BODY LANGUAGE

Body Tension- wrinkled brow, jerky body motions, or hands clasped in front

Arms folded- creates a barrier and indicates resistance

Fidgeting- shows boredom

Yawning- says “you’re talking to much”

USING BODY LANGUAGE EFFECTIVELY If you change your body language, your

feelings will begin to change as well.

You feel how you look.

Body language is contagious!

Eye Contact Can show affection, anger, respect, etc

What happens when there is too much or too little eye contact?

https://www.youtube.com/watch?v=6gxrwF7cm8s

ARE YOU LYING?? Decreased hand activity

Increased face touching

Stiff and rigid posture

Increase body shifting

Haptics Nonverbal Communication

communicated through touch

The message will change depending on where and how they touch you

Is Your Outfit On Point? What can your appearance say about you?

How likely is it that people judge you based on your appearance?

TYPES OF SPACE (PROXEMICS) Intimate (under 18 inches)

Primarily for confidential exchanges; almost always reserved for close friends

Personal (1 ½ to 4 feet)This is a comfortable distance for

conversation between friends

TYPES OF SPACE (PROXEMICS) Social (4-12 feet)

Ordinary distance maintained from one another for most social and business exchanges

Public (over 12 feet)Shopping mall or on a street, people barely

acknowledge each other’s presence

TYPES OF GESTURES Emphatic gestures- helps stress a point

Transitional gestures- shows you are moving from one part of a speech to the next

Locative gestures- directs the audience to a person, place, or thing

Descriptive gestures- describes or draws pictures

TONE OF VOICE Tone of voice can make the same word

mean several different things. Example: “Oh”

“You surprised me” “I made a mistake” You’re a pain” You make me happy” “I’m bored” “I’m fascinated” “I understand” “I don’t understand”

RATE OF SPEECH People tend to talk fast when they are

nervous, anxious, or trying to persuade us.

People tend to talk more slowly when they are depressed, disgusted, or simply tired.

“He texted me, ‘k.’” Within the past decade communication

via computer mediated sources and SMS (text) messaging has increased

What are some ways of communicating nonverbally through text based sources?