20
CH 3: Perception of Self and Others in Interpersonal Communication (slide 1) Chapter 3: Perceptions of Self and Others in Interpersonal Communication This multimedia product and its contents are protected under copyright law. The following are prohibited by law: any public performance or display, including transmission of any image over a network; preparation of any derivative work, including the extraction, in whole or in part, of any images; any rental, lease, or lending of the program. Copyright © 2013, 2009, 2006 Pearson Education, Inc. All Rights Reserved

CH 3: Perception of Self and Others in Interpersonal Communication (slide 1) Chapter 3: Perceptions of Self and Others in Interpersonal Communication This

Embed Size (px)

Citation preview

Page 1: CH 3: Perception of Self and Others in Interpersonal Communication (slide 1) Chapter 3: Perceptions of Self and Others in Interpersonal Communication This

CH 3: Perception of Self and Others in Interpersonal Communication (slide 1)

Chapter 3: Perceptions of Self and Others in Interpersonal

Communication

This multimedia product and its contents are protected under copyright law. The following are prohibited by law:any public performance or display, including transmission of any image over a network;

preparation of any derivative work, including the extraction, in whole or in part, of any images;any rental, lease, or lending of the program.

Copy

right

© 2

013,

200

9, 2

006

Pear

son

Educ

ation

, Inc

. All

Righ

ts R

eser

ved

Page 2: CH 3: Perception of Self and Others in Interpersonal Communication (slide 1) Chapter 3: Perceptions of Self and Others in Interpersonal Communication This

CH 3: Perception of Self and Others in Interpersonal Communication (slide 2)

The Self in Interpersonal Communication

Copy

right

© 2

013,

200

9, 2

006

Pear

son

Educ

ation

, Inc

. All

Righ

ts R

eser

ved

1) How we perceive ourselves2) How we present ourselves (or try to present

ourselves)3) How we actually are

Page 3: CH 3: Perception of Self and Others in Interpersonal Communication (slide 1) Chapter 3: Perceptions of Self and Others in Interpersonal Communication This

CH 3: Perception of Self and Others in Interpersonal Communication (slide 3)

The Self in Interpersonal Communication

Copy

right

© 2

013,

200

9, 2

006

Pear

son

Educ

ation

, Inc

. All

Righ

ts R

eser

ved

Self concept – how you perceive yourself comes from four sources

1. Others’ images of you (looking glass self)2. Social comparisons

UpwardDownward

3. Cultural teachings4. Self evaluation

Page 4: CH 3: Perception of Self and Others in Interpersonal Communication (slide 1) Chapter 3: Perceptions of Self and Others in Interpersonal Communication This

CH 3: Perception of Self and Others in Interpersonal Communication (slide 4)

The Self in Interpersonal Communication (cont.)

Copy

right

© 2

013,

200

9, 2

006

Pear

son

Educ

ation

, Inc

. All

Righ

ts R

eser

ved

Self awareness – how well you know yourself

The Johari Model emphasizes four aspects of self awareness

1. Open – known to self and others2. Blind – known to others but not self3. Hidden – known to self but not others4. Unknown – no one knows

Page 5: CH 3: Perception of Self and Others in Interpersonal Communication (slide 1) Chapter 3: Perceptions of Self and Others in Interpersonal Communication This

CH 3: Perception of Self and Others in Interpersonal Communication (slide 5)

The Self in Interpersonal Communication (cont.)

Copy

right

© 2

013,

200

9, 2

006

Pear

son

Educ

ation

, Inc

. All

Righ

ts R

eser

ved

The Johari Model

Known to self Unknown to self

Unk

now

n to

oth

ers

Know

n to

ot

hers

Open Self Blind Self

Hidden Self Unknown Self

Page 6: CH 3: Perception of Self and Others in Interpersonal Communication (slide 1) Chapter 3: Perceptions of Self and Others in Interpersonal Communication This

CH 3: Perception of Self and Others in Interpersonal Communication (slide 6)

The Self in Interpersonal Communication (cont.)

Copy

right

© 2

013,

200

9, 2

006

Pear

son

Educ

ation

, Inc

. All

Righ

ts R

eser

ved

Growing in self awareness Ask yourself about yourself Listen to others Actively seek information about yourself See your different selves Increase your open self

Page 7: CH 3: Perception of Self and Others in Interpersonal Communication (slide 1) Chapter 3: Perceptions of Self and Others in Interpersonal Communication This

CH 3: Perception of Self and Others in Interpersonal Communication (slide 7)

The Self in Interpersonal Communication (cont.)

Copy

right

© 2

013,

200

9, 2

006

Pear

son

Educ

ation

, Inc

. All

Righ

ts R

eser

ved

Self Esteem – how valuable you think you are.

Ways to increase self esteem1. Attack self destructive beliefs2. Seek out nourishing people3. Work on projects that will result in success4. Secure affirmation

Page 8: CH 3: Perception of Self and Others in Interpersonal Communication (slide 1) Chapter 3: Perceptions of Self and Others in Interpersonal Communication This

CH 3: Perception of Self and Others in Interpersonal Communication (slide 8)

Perception in Interpersonal Communication

Copy

right

© 2

013,

200

9, 2

006

Pear

son

Educ

ation

, Inc

. All

Righ

ts R

eser

ved

Perception is the process by which we become aware of objects, events, and people around us

Interpersonal perception is a continuous series of processes that blend into each other

We separate processes into five stages for study and analysis

Page 9: CH 3: Perception of Self and Others in Interpersonal Communication (slide 1) Chapter 3: Perceptions of Self and Others in Interpersonal Communication This

CH 3: Perception of Self and Others in Interpersonal Communication (slide 9)

Perception in Interpersonal Communication (cont.)

Copy

right

© 2

013,

200

9, 2

006

Pear

son

Educ

ation

, Inc

. All

Righ

ts R

eser

ved

Five stages of perception

Stage One: Stimulation Selective perception

Selective attention (Only attend to what we like)

Selective exposure (Expose ourselves only to what confirms our existing beliefs)

Page 10: CH 3: Perception of Self and Others in Interpersonal Communication (slide 1) Chapter 3: Perceptions of Self and Others in Interpersonal Communication This

CH 3: Perception of Self and Others in Interpersonal Communication (slide 10)

Perception in Interpersonal Communication (cont.)

Copy

right

© 2

013,

200

9, 2

006

Pear

son

Educ

ation

, Inc

. All

Righ

ts R

eser

ved

Stage Two: Organization (of received info)

1. Rules Proximity (physically close things perceived as a unit)

Similarity (similar things = a unit)

Contrast (different things = don’t belong with each other.

2. Schemata (schema) (mental templates /stereotypes/ developed via experience)

3. Scripts (general idea of how some event should unfold; i.e. eating in a restaurant)

Page 11: CH 3: Perception of Self and Others in Interpersonal Communication (slide 1) Chapter 3: Perceptions of Self and Others in Interpersonal Communication This

CH 3: Perception of Self and Others in Interpersonal Communication (slide 11)

Perception in Interpersonal Communication (cont.)

Copy

right

© 2

013,

200

9, 2

006

Pear

son

Educ

ation

, Inc

. All

Righ

ts R

eser

ved

Stage Three: Interpretation and Evaluation Combined because they are simultaneous

Stage Four: Memory (storing interp. to memory– What would you remember about Ben, the football player?)

Stage Five: Recall (likely to recall info consistent with your schema OR contradicts your schema)

Page 12: CH 3: Perception of Self and Others in Interpersonal Communication (slide 1) Chapter 3: Perceptions of Self and Others in Interpersonal Communication This

CH 3: Perception of Self and Others in Interpersonal Communication (slide 12)

Impression Formation

Copy

right

© 2

013,

200

9, 2

006

Pear

son

Educ

ation

, Inc

. All

Righ

ts R

eser

ved

Impression formation processes1.Self-fulfilling prophecy2.Implicit personality theory

“Halo effect” (if you believe a person has some positive qualities, you’re likely to infer he also has other positive qualities) Ex. “Susan is cheerful, positive, and (outgoing, shy).

“Reverse halo effect” or “horns effect” (opposite of halo)

3.Perceptual accentuation (magnify what will satisfy your needs: a thirsty person will see a mirage of water)

Page 13: CH 3: Perception of Self and Others in Interpersonal Communication (slide 1) Chapter 3: Perceptions of Self and Others in Interpersonal Communication This

CH 3: Perception of Self and Others in Interpersonal Communication (slide 13)

Impression Formation (cont.)

Copy

right

© 2

013,

200

9, 2

006

Pear

son

Educ

ation

, Inc

. All

Righ

ts R

eser

ved

4. Primacy-recency effect4. Primacy: What comes first exerts most influence (i.e. first impressions)5. Recency :What comes last exerts most influence.

“Ben is smart, attractive, a good conversationalist, insecure, and selfish.

“Ben is selfish, insecure, smart, attractive, and a good conversationalist.”

Page 14: CH 3: Perception of Self and Others in Interpersonal Communication (slide 1) Chapter 3: Perceptions of Self and Others in Interpersonal Communication This

CH 3: Perception of Self and Others in Interpersonal Communication (slide 14)

Impression Formation (cont.)

Copy

right

© 2

013,

200

9, 2

006

Pear

son

Educ

ation

, Inc

. All

Righ

ts R

eser

ved

4. Consistency (expect certain things to go together)

4. “I expect my friend to (like, dislike) my friend.”

6. Attribution of control6. “I couldn’t tear myself away from the beach. I wanted to get

a tan.” (Selfish, therefore negative response)7. “I was driving here when I saw an old man get mugged. I

broke it up and drove the couple home, but they didn’t have a phone, so I couldn’t call.” (Good Samaritan, therefore positive response)

8. “I got in a car accident and was taken to the hospital.” (Feel sorry that he got into an accident)

Page 15: CH 3: Perception of Self and Others in Interpersonal Communication (slide 1) Chapter 3: Perceptions of Self and Others in Interpersonal Communication This

CH 3: Perception of Self and Others in Interpersonal Communication (slide 15)

Impression Management: Goals and Strategies

Copy

right

© 2

013,

200

9, 2

006

Pear

son

Educ

ation

, Inc

. All

Righ

ts R

eser

ved

Impression management – how to communicate to others the image of yourself you want them to see

Self-presentation Identity-management

Page 16: CH 3: Perception of Self and Others in Interpersonal Communication (slide 1) Chapter 3: Perceptions of Self and Others in Interpersonal Communication This

CH 3: Perception of Self and Others in Interpersonal Communication (slide 16)

Impression Management (cont.)

Copy

right

© 2

013,

200

9, 2

006

Pear

son

Educ

ation

, Inc

. All

Righ

ts R

eser

ved

Impression management strategies

1.To be liked Immediacy strategies– connects you to the

other person Affinity seeking strategies – techniques to get

others to like you Politeness strategies– make ourselves appear

likeable (“Would you mind opening a window.” vs. “Open that window!”

Page 17: CH 3: Perception of Self and Others in Interpersonal Communication (slide 1) Chapter 3: Perceptions of Self and Others in Interpersonal Communication This

CH 3: Perception of Self and Others in Interpersonal Communication (slide 17)

Impression Management (cont.)

Copy

right

© 2

013,

200

9, 2

006

Pear

son

Educ

ation

, Inc

. All

Righ

ts R

eser

ved

Politeness and Face

Positive face – desire to be seen favorably or positively by others

Keep positive face – help someone look favorably Attack positive face – make someone look bad

Page 18: CH 3: Perception of Self and Others in Interpersonal Communication (slide 1) Chapter 3: Perceptions of Self and Others in Interpersonal Communication This

CH 3: Perception of Self and Others in Interpersonal Communication (slide 18)

Impression Management (cont.)

Copy

right

© 2

013,

200

9, 2

006

Pear

son

Educ

ation

, Inc

. All

Righ

ts R

eser

ved

Politeness and Face

Negative face – desire to be autonomous or free to act as we wish

Keep negative face – ask someone nicely to do something

Attack negative face – order or command someone to do something

Page 19: CH 3: Perception of Self and Others in Interpersonal Communication (slide 1) Chapter 3: Perceptions of Self and Others in Interpersonal Communication This

CH 3: Perception of Self and Others in Interpersonal Communication (slide 19)

Impression Management (cont.)

Copy

right

© 2

013,

200

9, 2

006

Pear

son

Educ

ation

, Inc

. All

Righ

ts R

eser

ved

2. To be believed Credibility strategies (ex. emphasizing your education)

3. To excuse failure Self-handicapping strategies

4. To secure help Self-deprecating strategies

Page 20: CH 3: Perception of Self and Others in Interpersonal Communication (slide 1) Chapter 3: Perceptions of Self and Others in Interpersonal Communication This

CH 3: Perception of Self and Others in Interpersonal Communication (slide 20)

Impression Management (cont.)

Copy

right

© 2

013,

200

9, 2

006

Pear

son

Educ

ation

, Inc

. All

Righ

ts R

eser

ved

5. To hide faults Self-monitoring strategies (closely censor what you share with

others)

6. To be followed Influencing strategies (stress your knowledge, expertise, or

position)

7. To confirm self image Image-confirming strategies (behaviors that confirm your self-

image i.e. as a funny person)