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2009 Pearson Education, Inc. Publishing as Prentice Hall
Chapter 1Chapter 1Information SystemsInformation Systems
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Chapter TopicsChapter Topics
An overview of information systems.An overview of information systems.
An introduction to information technology.An introduction to information technology.
The concept of application.The concept of application.
Information systems as products.Information systems as products.
The business of developing information systemThe business of developing information systemproducts.products.
Information system as the infrastructure of theInformation system as the infrastructure of thebusiness.business.
The enterprise of software developmentThe enterprise of software development.
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Information SystemsInformation Systems
Information systems are systems thatprocess data into information.
Developing information systems andsoftware applications involves highlyabstractabstractconcepts that have very concreteconcreteoutcomes.
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Information SystemsInformation Systems
Information systems are commercialcommercialproductsproducts that must:
satisfy their consumers, and
be developed by following a methodology theassures the best possible quality and the bestpossible use of resources.
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Information System AsInformation System As
CommercialCommercial ProductProduct
All commercial products have three basictraits in common:
they must satisfy certain requirements or takeadvantage of opportunities,
they are human artifacts and, therefore, mustbe built, and
their development must follow a methodologymethodologythat helps to lower costs, raise quality and
make success more likely.
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Data Versus InformationData Versus Information
Data Information
Moving images, dialog, music and commentary. Television ReportTelevision Report
Titles, subtitles, words, paragraphs, quotationsand pictures. Newspaper ReportNewspaper Report
The red outline of a circle bisected by a red line. No Entry!No Entry!
A set of musical notes played on a bugle. WakeWake--Up CallUp Call
Weigh, height, cholesterol, sugar level, age,symptoms, etc.
Patient ProfilePatient Profile
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Purpose of InformationPurpose of Information
Information Purpose
Bank Statement ?
Television Report
Year-End Corporate
Report
No Entry Sign
Wake-Up Call
Patient Profile
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Systems and NetworksSystems and Networks
A system is a set of interrelated elementsorganized into an identifiable whole.
A Network is cooperating sets of relativelyindependent elements.
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System ElementsSystem Elements
Elements System
Organs, such as the lungs, that deliver oxygen to
the circulatory system.
The Respiratory System
Locomotives, wagons, tunnels, railroads, switches,
engineers, conductors, etc.
A Railroad System
Microprocessor(s), printed circuitry, keyboard,
monitor, mouse, operating system, storage, etc.
A Computer
Receipts, canceled checks, correspondence,folders, and file cabinets. A Filing System
Canals, ditches, dams, sprinklers, etc. An Irrigation System
Trees, vegetation, animals, humans, insects, rivers,
etc.
The Amazon Ecosystem
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The Difference BetweenThe Difference Between
Systems and NetworksSystems and Networks
Elements within a system cannot functionthe same way if they are taken out of thesystem.
The circulatory system of the human body
Elements within a network are more or lessable to function independently.
Workstations connected to the Internet are membersof a network.
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Information TechnologyInformation Technology
Information technology is the know-how,the methods, the tools and the materialused to support information systems.
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Communication SystemCommunication System
The communication system transmits datato the information system and carriesinformation to its users.
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Data Management SystemData Management System
A data management system is a set ofrules, procedures, material and tools thatstores, organizes, protects and retrievesdata needed by the information system.
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Control SystemControl System
The control system
directs and facilitates the interactions betweenthe building blocks of the informationtechnology, and
provides the information system with theservices of information technology.
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Information AutomationInformation Automation
Information automation is the applicationof information logic to data by a device
that executes a program.
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Information TechnologyInformation Technology VersusVersus
Information SystemsInformation Systems
The task of the information technology isto support information systems.
The task of information systems is tosupport human enterprises.
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Applications and SystemsApplications and Systems
Application is a set of programs thatperforms a specific task.
Applications must be viewed anddeveloped as integral parts of aninformation system.
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Information System As ProductInformation System As Product
All software regardless of purpose isbeing transformed into market products.
As a result, to succeed, software must beconceived as a product, designed as aproduct and marketed as a product.
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Business and Information SystemsBusiness and Information Systems
Information systems started as tools ofbusiness.
Today, the information systems are
becoming less tools and more thebackbone of the enterprise.
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The Business of Information SystemsThe Business of Information Systems
The production of software and themanagement of information hasincreasingly become a business in its ownright.
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System SoftwareSystem Software
System software consists of operatingsystems, utilities and other basiccomponents of information technologies.
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Software ComponentsSoftware Components
Software components are reusable partsthat are assembled with other componentsto create complete systems andapplications.
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Software ContractorsSoftware Contractors
Software contractors build custom softwarefor enterprises that need very specializedsolutions.
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Infrastructural Information SystemsInfrastructural Information Systems
Infrastructural information systems are aset of systems and applications thatsupports the basic functions of anenterprise.
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Transaction Processing Systems (TPS)Transaction Processing Systems (TPS)
Transaction processing systems record andprocess data about the routine activities ofan enterprise.
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BusinessBusiness--toto--Business (B2B) SystemsBusiness (B2B) Systems
Business-to-business systems allowbusinesses to conduct transactions orexchange of information online.
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BusinessBusiness--toto--Consumer (B2C) SystemsConsumer (B2C) Systems
Business-to-customer systems allowconsumers to buy products and servicesdirectly from businesses online.
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Business Intelligence (BI) SystemsBusiness Intelligence (BI) Systems
A business intelligence system consists of aset of subsystems and applications thatallow the management to analyzeoperational and market data, create
models, make forecasts and virtually testbusiness decisions.
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Artificial Intelligence (AI) and RoboticsArtificial Intelligence (AI) and Robotics
Enable machines to automatically performtasks that otherwise would require humanintelligence,
Solve complex problems by using non-mathematical algorithms,
Simulate real or imaginary environments,and
Provide expert opinion by using availableinformation, heuristic, and inference.
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The Enterprise of Software DevelopmentThe Enterprise of Software Development
Software development must follow thediscipline of product development.
ReproductionReproduction
TestingTesting
ModelingModeling
PrototypingPrototyping
InstallationInstallation
SupportSupport
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RequirementsRequirements
Requirements identify the specificobjectives that the product must help itsusers to achieve.
Requirements are not productspecifications.
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MethodologyMethodology
Development of a product must follow aset of practices, procedures, rules andtechniques.
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Project ManagementProject Management
Project management is planning,monitoring and controlling the course ofthe development process and the resourcesused by that process.
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Project Management PrinciplesProject Management Principles
Project management has generalprinciples, practices and guidelines, butmust be adapted to:
the goal of the project,
the resources available to a specificproject, and
the methodology used to achieve the goal.
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General PrinciplesGeneral Principles
A project has a goalgoal and a lifecycle.lifecycle. It starts when the decision is made to launch
the project (or inception), and ends when thegoal is achieved (or completion).
Developing an information system is a project. The maintenance of an information system is not.
The advertising campaign to launch a productis a project.
The marketing department is not.
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Quality ControlQuality Control
To achieve the maximum possible qualityin a product, quality control must be builtinto the process of its production.
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Quality Of An Information SystemQuality Of An Information System
CorrectnessCorrectness. meets their needs and requirements correctly.
ReliabilityReliability. its output is predictable within a acceptable range.
AvailabilityAvailability. be available to the users when they need it.
SecuritySecurity. secure against unauthorized access.
RobustnessRobustness. resist mishandling and negligent operation.
EfficiencyEfficiency. carry its tasks with the maximum speed and a minimum amount of resources.
FlexibilityFlexibility. accommodate changes in its environment and in business needs.
MaintainabilityMaintainability.
the easier it is to repair a system, the higher are the marks for maintainability. TestabilityTestability.
an information system process data into information based on a set of logicalassumptions. If the logic cannot be tested thoroughly, the information that itproduces would not be reliable.
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Problem Space and Solution SpaceProblem Space and Solution Space
Problem space is the environment in whichthe product must operate; solution spacecontains issues related to the product itself.
Understanding the problem space is the jobofanalysisanalysis, whereas in the solution spacewe designdesign the product.
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Next: The ObjectNext: The Object--Oriented ConceptOriented Concept
The real world, as complex as it is, is madeofobjectsobjects and their interactions. Clearly, avirtual world can learn greatly from the realworld.
Constructing software from objectsobjects is thebest answer to the challenge of complexity.
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Next: The ObjectNext: The Object--Oriented ConceptOriented Concept
Constructing software from objectsobjects is thebest answer to the challenge of complexity.
Thus, learning how to develop softwaremust start with understanding objectsobjects atask that we will undertake in the nextchapter.
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All rights reserved. No part of this publication may be reproduced, stored in a
retrieval system, or transmitted, in any form or by any means, electronic,
mechanical, photocopying, recording, or otherwise, without the prior written
permission of the publisher. Printed in the United States of America.
Copyright 2009 Pearson Education, Inc.Copyright 2009 Pearson Education, Inc.Publishing as Prentice HallPublishing as Prentice Hall