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BDO Retail Compass Survey of CFOs Market Uncertainty Clouds Retail CFOs’ 2016 Outlook: BDO Survey Most Successful Promotions Follow the Currents of Consumer Preferences 2015 2014 2013 2011 2010 2009 2012 CFOs expect total projected sales growth to be consistent with 2015 levels believe consumer confidence will decrease report financial market volatility +3.9% +5.1% +3.2% +4.5% +3.0% +1.9% 26% as the leading factor influencing consumer confidence, compared to 26% in 2015 The number of CFOs who are prioritizing global expansion as a growth tactic decreased from 12% in 2014 to 1% this year 46% E-mail and social media promotions 31% Free shipping 20% In-store promotions 22% Print and TV promotional discounts 19% are concerned about the new lease accounting standards 43% 26% 29% 21% 20% 15% 8% 8% -5.6% 11% 2015 8% 2014 Competition and consolidation in the retail sector Individual income taxes 20% Corporate federal income tax 18% Payroll-related taxes Federal, state and/or local regulations Geopolitical events/natural disasters Protection of customer data from potential breach U.S. and foreign supplier concerns Excess inventory Top risks cited by CFOs for the year ahead, include: CFOs' top three tax concerns: The two most successful promotional strategies in 2015: ...and the least: The BDO Retail Compass Survey of CFOs is a national telephone survey conducted by Market Measurement, Inc., an independent market research consulting firm, whose executive interviewers spoke directly to chief financial officers using a telephone survey conducted within a scientifically-developed, pure random sample of the nation’s retailers. BDO is the brand name for BDO USA, LLP, a U.S. professional services firm providing assurance, tax, advisory and consulting services to a wide range of publicly traded and privately held companies. For more than 100 years, BDO has provided quality service through the active involvement of experienced and committed professionals. The firm serves clients through 63 offices and more than 450 independent alliance firm locations nationwide. As an independent Member Firm of BDO International Limited, BDO serves multi-national clients through a global network of 1,408 offices in 154 countries. BDO USA, LLP, a Delaware limited liability partnership, is the U.S. member of BDO International Limited, a UK company limited by guarantee, and forms part of the international BDO network of independent member firms. BDO is the brand name for the BDO network and for each of the BDO Member Firms. For more information please visit: www.bdo.com. 2016 2016 +3.4% CFOs Forecast Modest Growth in 2016 Amid Market Turbulence CFOs Report Predictions for Industry Conditions and Regulatory Atmosphere For more information, visit blog.bdo.com/ or contact Doug Hart, partner in BDO’s Consumer Business practice: [email protected] / 415-490-3314 Connect with us on Twitter @BDOConsumer

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BDORetail Compass Survey of CFOsMarket Uncertainty Clouds Retail CFOs’ 2016 Outlook: BDO Survey

Most Successful Promotions Follow the Currents of Consumer Preferences

2015

2014

20132011

2010

2009

2012

CFOs expect total projected sales growth to be consistent with 2015 levels

believe consumer confidence will decrease

report financial market volatility

+3.9%

+5.1%

+3.2%

+4.5%

+3.0%

+1.9%

26%

as the leading factor influencing consumer confidence, compared to 26% in 2015

The number of CFOs who are prioritizing global expansion as a growth tactic decreased from 12% in 2014 to 1% this year

46%

E-mail and social media promotions

31%Free shipping20%

In-store promotions

22%Print and TV promotional discounts

19%are concerned about the new lease accounting standards

43%

26%29%21%20%

15%8%8%

-5.6%

11%2015

8%2014

Competition and consolidation in the

retail sector

Individual income taxes

20% Corporate federal income tax

18% Payroll-related taxes

Federal, state and/or local regulations

Geopolitical events/natural

disastersProtection of

customer data from potential breach

U.S. and foreign supplier concerns

Excess inventory

Top risks cited by CFOs for the year ahead, include:

CFOs' top three tax concerns:

The two most successful promotional strategies in 2015:

...and the least:

The BDO Retail Compass Survey of CFOs is a national telephone survey conducted by Market Measurement, Inc., an independent market research consulting firm, whose executive interviewers spoke directly to chief financial o�cers using a telephone survey conducted within a scientifically-developed, pure random sample of the nation’s retailers.

BDO is the brand name for BDO USA, LLP, a U.S. professional services firm providing assurance, tax, advisory and consulting services to a wide range of publicly traded and privately held companies. For more than 100 years, BDO has provided quality service through the active involvement of experienced and committed professionals. The firm serves clients through 63 o�ces and more than 450 independent alliance firm locations nationwide. As an independent Member Firm of BDO International Limited, BDO serves multi-national clients through a global network of 1,408 o�ces in 154 countries. BDO USA, LLP, a Delaware limited liability partnership, is the U.S. member of BDO International Limited, a UK company limited by guarantee, and forms part of the international BDO network of independent member firms. BDO is the brand name for the BDO network and for each of the BDO Member Firms. For more information please visit: www.bdo.com.

2016

2016+3.4%

CFOs Forecast Modest Growth in 2016 Amid Market Turbulence

CFOs Report Predictions for Industry Conditions and Regulatory Atmosphere

For more information, visit blog.bdo.com/ or contact Doug Hart, partner in BDO’s Consumer Business practice: [email protected] / 415-490-3314

Connect with us on Twitter @BDOConsumer