CFL Disaster Plan Vendor Copy - Central Freight LinesThe LDRP also establishes responsible team leaders for resumption of operations in affected areas and address Supply Chains which

DISASTER RECOVERY PLAN & EMERGENCY EVACUATION PLAN – CFL reserves all rights to make or alter this document

any time. This document should not be copied or distribute without CFL approval. Approval cannot be given verbally only in written

form.

Page 1

REVISION #005

1

VENDOR COPY

CENTAL FREIGHT LINE INC.

DISASTER RECOVERY PLAN

&

Emergency Evacuation Plan

February 11, 2019

*** Terminal Detailed List as of 3/2/2020



form.

Page 2

REVISION #005

2

TABLE OF CONTENTS

***LOCATION/TERMINALS LIST -- BACK OF THIS DOCUMENT

OVERVIEW ........................................................................................................... 4

ENSURE SAFETY ................................................................................................ 4

ESTABLISH COMMUNICATIONS ....................................................................... 4

ASSESS DAMAGE .............................................................................................. 5

RESUME OPERATIONS ...................................................................................... 5

TEAM LEADER RESPONSIBILITIES / CHECKLIST .......................................... 6

General ...................................................................................................................................................... 6

Normal Business Hours Response .......................................................................................................... 6

After Normal Business Hours Response ................................................................................................ 7

Team Recovery ......................................................................................................................................... 8

DAMAGE AND OPERATIONAL ASSESSMENT CHECKLIST……………………9

NOTIFICATION CHECKLIST ............................................................................. 13

Notification Procedure ........................................................................................................................... 14

Notification Call List .............................................................................................................................. 15

Vendor Notification List ........................................................................................................................ 16

Vendor Notification List ........................................................................................................................ 17

Customer Notification List .................................................................................................................... 18

WORK AREA CHECKLIST ................................................................................ 19

EVACUATION PLAN ........................................................................................ 20

PURPOSE: .............................................................................................................................................. 20



form.

Page 3

REVISION #005

3

LOCATION:........................................................................................................................................... 20

I NOTIFICATION IN AN EMERGENCY ....................................................................................... 20

II FIRE EMERENCY ......................................................................................................................... 21

III ACTS OF NATURE ...................................................................................................................... 22

IV PUBLIC HEALTH EVENT .......................................................................................................... 23

TRAINING REQUIREMENTS ............................................................................................................ 24

EQUIPMENT ......................................................................................................................................... 24

PERSONNEL ACCOUNTABILITY FORM ...................................................................................... 25

DETAILED TERMINAL AND LOCATIONS LISTS PAGES 26 - 30



form.

Page 4

REVISION #005

4

Overview:

The Location Disaster Recovery Plan (LDRP) consists of the following four elements in order:

1. Ensure Safety

2. Establish Communications

3. Assess Damage

4. Resume Operations

The LDRP establishes an Emergency Management Team (EMT) which becomes the HUB for communication

within CFL LTL, with our Customers, with our Suppliers, and with repair contractors as necessary.

The EMT will set up operations in a Command Center (maybe virtual) at CFL if available; otherwise operations

will be established at a Temporary Command Center.

The LDRP also establishes responsible team leaders for resumption of operations in affected areas and address

Supply Chains which might be a disruption to our Operations.

If the facility is not functional, the LDRP establishes alternate operating sites available short notice for

emergency operations. Employees may be notified to work remotely, operations will be recovered as quickly

to ensure a transparent and seamless operations to our customers and employees.

Ensure Safety:

If the building is occupied, safety is ensured by evacuating to the designated evacuation area and conducting an

HR roll call based on the day’s attendance records. If any injuries have occurred, first aid is to be administered

by a qualified first aid responder. A call for an ambulance is to be made for any medical assistance required. In

no event should an employee be transported to a medical facility with a private or company vehicle.

Establish Communications:

The first step in establishing communications is to notify a member of the Emergency Management Team. The

members of the EMT and their cell phone numbers are:

Name Cell Phone

• Michael Brennan, Exec VP-COO

• Steve Vondra, VP Operation

• Keith Conditto, Sr. Dir Line Haul

• Dave Wade, VP IT/CIO

• Tom Weeks, Dir Safety

• Ryan Volcik, CFO

• Chery Wallace, VP Risk Manager



form.

Page 5

REVISION #005

5

The four questions to be answered in the initial notification are:

1. What is the nature and extent of disaster event? (initial judgment, a detailed assessment is to be

performed as next step)

2. Are there any known injuries?

3. Can the building be occupied?

4. Do the telephone, fax and email systems work?

The notified EMT member shall notify senior management and the other EMT members.

If the building can be occupied and communication systems are functioning, EMT operations are to be

established in a Command Center. Otherwise, EMT operations will be established in the Command Center.

Assess Damage:

After safety has been ensured and an EMT member has been notified, a thorough assessment of the damage,

accessibility of the facility and operational capabilities will be made for the impacted areas. This assessment

will be led by either the area Team Leader, or a member of the EMT. Using the Damage and Operational

Assessment Checklist as a guide, document the damage and operational capability of the facility. The

underlying question to answer is: Can CFL operate in this location or do we have to move elsewhere?

The damage assessment shall be given to the Emergency Management Team.

Resume Operations:

The EMT will notify the affected LDRP Team Leaders that the Facility Disaster Recovery Plan is in effect.

Designated Team Leaders are responsible for managing the resumption of operations in their respective

locations. The one operational area and Team Leader is:

Area Name Cell Phone

Central Division VP Operations Scott Briley

Eastern Division VP Operations Doug Newton

Southwest Division VP Operations

Chris Hearne

Western Division VP Operations Mark Cupp

EMT members will determine if recovery operations can continue in the Location or if team members will be

directed to relocate operations to the designated offsite emergency operations location.

The Team Leader or their designated replacements are to use the Team Leader Responsibilities/ Checklist as

a guide for resuming operations.



form.

Page 6

REVISION #005

6

Team Leader Responsibilities / Checklist:

General:

The Primary responsibility of the Team Leader is to provide leadership of the recovery team and coordinate

support for the recovery effort. Other responsibilities include:

1. Participate in Resumption meetings with the Emergency Management Team.

2. Direct the Business Continuity efforts of your team.

3. Oversee communications activities of the team.

4. Coordinate with the Emergency Management Team regarding all administrative issues.

Normal Business Hours Response:

During an emergency that happens during normal business hours, follow the corporate emergency procedures to

ensure the life and safety of all employees.

If the building is not accessible, the team personnel should assemble at:

- Primary site: (Depending on building)

- Alternate site: TBD

Immediate actions to be taken by the department leader or assigned alternate:

1. Take a head count to make sure all team members are safe and available. Notify the

Emergency Management Team immediately if anyone is missing.

2. Look and call for a member of the Emergency Management Team to get instructions.

3. Record all the information and instructions given by the Emergency Management Team. Use the

Notification Checklist located in this section as a guideline and work paper.

4. Before contacting anyone else review the Notification Procedure located in this section.

5. Notify department personnel not already notified. Use the Notification Call List located in this section; it

contains a list of who to call and what information to pass on.

6. If instructed by the Emergency Management Team, activate the Recovery procedures for this area.



form.

Page 7

REVISION #005

7

After Normal Business Hours Response:

When notified by the Emergency Management Team that the Business Resumption Plan has been activated, the

team leader will:

1. Record all the information and instructions given by the Emergency Management Team. Use the

Notification Checklist located in this section as a guideline and work paper.

2. Before contacting anyone else review the Notification Procedure located in this section

3. You may be instructed to only notify your alternate team leader, your entire team or as many department

personnel as possible. Record the status of all notifications and give the completed call list to the team

leader.

4. If instructed by the Emergency Management Team, report to the Emergency Operations Center.

5. If instructed by the Emergency Management Team to activate your Recovery Team, procedures are located in this

section.

Team Recovery:

Business Resumption Plan Copies

The team leader should ensure that sufficient copies of the Disaster Recovery Plan are available.

Cellular Phone (TBD)

The team leader has a cellular phone for team use. The Emergency Management Team should be notified

immediately of the cellular phone number.

EMT Work Area

The Emergency Management Team will provide the team with a work area for their use. Use the Business

Recovery Work Area Checklist in the appendix to ensure that the area is setup to match the requirements that

the Recovery Team will need to support the recovery operation and resume essential business functions.

Notifications

Provide notification of the problem to vendors. The information provided will be reviewed with the

Emergency Management Team prior to sending update. Notification may be email, or a phone call.

Team Recovery Steps



form.

Page 8

REVISION #005

8

The following recovery actions are to be used as a guide. During a disaster circumstances may dictate

that some or all of the steps documented may have to be altered. The team leader should use his/her

judgment while managing the recovery operation.

1. The team leader should contact the Emergency Management Team to find out:

• When voice communications will be available at the work area.

• When servers will be operational and how current the master files will be.

2. Departmental Meeting:

Key area personnel should meet to determine actions to be taken and establish the priority of

restoring business functions based on the work area and resources available. The area Team Leader

should explain the goals and objectives identified by the Emergency Management Team.

a. Review tasks to be performed and assign personnel.

b. Personnel should be assigned to contact vendors and advise them about the situation and when

they can expect service to be restored. Use the Vendor Notification in the appendix for contact

information.

c. Determine if some personnel will have to travel to the business recovery site.

d. Distribute copies of any forms that will be needed during the recovery operation.

e. Distribute copies of the news media statement that has been prepared. Copies can be obtained

from the Emergency Management Team. Instruct everyone not to make statements to the news

media.

f. Personnel should be assigned to provide recovery support needed by other teams, as needed.

g. Identify the category in which personnel should be alerted. Consider:

- Personnel that might be needed to give aid to other teams / departments.

- Personnel that will be needed at the work area to resume normal business functions.

- Personnel who should stay home and remain on standby (they will be needed when the initial

group needs rest).

3. Contact personnel that will be needed to report to the assigned work area.

4. Designate space for personnel reporting to the work area.

5. Implement procedures to resume time dependent functions based on the priority established.

6. Instruct all department personnel to carry photo identification with them at all times and be prepared

to show it to security or local authorities.

7. As progress continues during the recovery operation, the team should be prepared to move back to

the affected facility and resume normal business operations.



form.

Page 9

REVISION #005

9

Damage and Operational Assessment Checklist:

The following questions should be answered in determining the operational capabilities of a damaged area:

AREA: __________________________________________________________

1. Can the area be safely occupied?

2. If not, is the inventory accessible? Can it be moved?

3. Is the inventory damaged?

4. Are Communications systems functioning?

5. Are Printers working?



form.

Page 10

REVISION #005

10

Notification Checklist:

When notified by the Emergency Management Team that the Disaster Recovery Plan (DRP) has been activated,

the team leader or alternate should record the following information that will be passed along to department

personnel:

1. Brief description of the problem & are there any injuries? _____________________________

____________________________________________________________________

2. Location of the Emergency Operations Center: ______________________________

____________________________________________________________________

3. Phone number to contact the Emergency Operations Center: ___________________

4. Any immediate support requested by the Emergency Management Team:

____________________________________________________________________

____________________________________________________________________

5. Whether or not the facility can be entered: Yes ( ) No ( )

6. If the facility cannot be entered, the location that the team should use for a work area or meeting place:

____________________________________________________________________



form.

Page 11

REVISION #005

11

Notification Procedure:

The team leader, alternate or assigned individual upon activation of the Business Resumption Plan will contact

team personnel using the following procedure:

During notifications of an alert or declared disaster, use this procedure to alert all personnel. Read the procedures

thoroughly prior to making a call. By using the following instructions, you will not unnecessarily alarm family

members of an employee who was working at the affected site at the time of the disaster.

Place phone call and say, “May I speak with (individual)?”

1. If available, provide the information you called to convey.

- Remind the person to make no public statements about the situation.

- Remind the person not to call co-workers (unless instructed to) and to advise their family not to call other

employees.

- Record the information in the contact status column.

2. If not available, say, “Where may I reach (individual)?”

- If at any location other than the data center, get the phone number. Call the other location and providing the

information you wanted to convey.

- If the individual was working at the affected site, indicate that you will reach the individual there.

DO NOT discuss the disaster with the person answering the phone.

- Immediately notify the Emergency Operations Center.


3. If contact is made with an answering machine: Make no statement regarding the situation.

Provide the phone number to call at Emergency Operations Center; ask that the employee make contact at that

number as soon as possible.


4. If no answer:


5. If no answer and the individual have a beeper:

- Place a call to the beeper number.

- Enter the number of the Emergency Operations Center for the individual to call.




form.

Page 12

REVISION #005

12

Notification Call List:

Using the team member contact list in the front of the plan, the team leader, alternate or assigned individual

should convey the following information when contacting the team personnel:

• Brief description of the problem.

• Location of the Emergency Operations Center and / or the Business Recovery Site/Command Center

• Phone number of the Emergency Operations Center.

• Immediate actions to be taken.

• Whether or not the facility can be entered.

• Location and time the team should meet.

• All team members should carry photo identification with them at all times and be prepared to show it to

security or local authorities.

• Instruct everyone notified not to make any statements to the media.

All callers should record status of everyone they call, noting the time the call was placed and whether the person

was contacted. Make a reasonable number of attempts if the phone was busy or there was no answer. Forward

the completed list to the EOC (Emergency Operations Center or Command Center) and the staff will continue

to attempt to contact team members.



form.

Page 13

REVISION #005

13

Vendor Notification List

CRITICAL VENDORS*

Product/Service: Electric

Vendor Name:

Street Address:

City/State/Zip:

Contact Person:

Alternate Contact:

Phone No

24 Hour No

FAX No.:

Other No.:

Comments:

Product/Service: Networking

Vendor Name:

Street Address:

City/State/Zip:

Contact Person: Pat (owner)

Alternate Contact:

Phone No.:

24 Hour No.:

FAX No.:

Other No.:

Comments: WW1 Router Settings 192.168.1.1

Product/Service: Time Clocks

Vendor Name:

Street Address:

City/State/Zip:

Contact Person:

Alternate Contact: -

Phone No.: 803-338-6090

24 Hour No.:

FAX No.:

Other No.:

Comments:

*List only vendors that you would be responsible for contacting.

For Location/ Terminal (Area)



form.

Page 14

REVISION #005

14


CRITICAL VENDORS*

Product/Service: IT Network

Vendor Name:

Street Address:

City/State/Zip:

Contact Person:

Alternate Contact: Mike Rickman 314-486-5358

Phone No.:

24 Hour No.:

FAX No.:

Other No.:

Comments:

Product/Service: Copier Service

Vendor Name:

Street Address:

City/State/Zip:

Contact Person: Scott

Alternate Contact:

Phone No.:

24 Hour No.:

FAX No.:

Other No.:

Comments:

Product/Service: Document Imaging and Retention

Vendor Name:

Street Address:

City/State/Zip:

Contact Person:

Alternate Contact:

Phone No.:

24 Hour No.:

FAX No.:

Other No.:

Comments:


For Location/ Terminal (Area)



form.

Page 15

REVISION #005

15

CRITICAL VENDORS*

Product/Service: Water Main Breaks

Vendor Name:

Street Address:

City/State/Zip:

Contact Person:

Alternate Contact:

Phone No.:

24 Hour No.:

FAX No.:

Other No.:

Comments:

Product/Service: HVAC

Vendor Name: Jarrell

Street Address:

City/State/Zip:

Contact Person: Aaron Givens

Alternate Contact:

Phone No.:

24 Hour No.:

FAX No.:

Other No.:

Comments:

Product/Service: Public Water

Vendor Name:

Street Address:

City/State/Zip:

Contact Person:

Alternate Contact:

Phone No.:

24 Hour No.:

FAX No.:

Other No.:

Comments:


For Location/Terminal (Area)



form.

Page 16

REVISION #005

16


CRITICAL VENDORS*

Product/Service: Existing Forklifts

Vendor Name:

Street Address:

City/State/Zip:

Contact Person:

Alternate Contact:

Phone No.:

24 Hour No.:

FAX No.:

Other No.:

Comments:

Product/Service: Forklifts and Dock Doors

Vendor Name:

Street Address:

City/State/Zip:

Contact Person:

Alternate Contact:

Phone No

24 Hour No.:

FAX No.:

Other No.:

Comments:

Product/Service: Forklift Batteries

Vendor Name:

Street Address:

City/State/Zip:

Contact Person: Alternate Contact: Phone No.:

24 Hour No.:

FAX No.:

Other No.:

Comments:





form.

Page 17

REVISION #005

17


CRITICAL VENDORS*

Product/Service: Building/Structural

Vendor Name:

Street Address:

City/State/Zip:

Contact Person:

Alternate Contact:

Phone No.

24 Hour No.:

FAX No.:

Other No.:

Comments:

Product/Service: Fire Protection Monitoring

Vendor Name:

Street Address:

City/State/Zip:

Contact Person: Answering Service

Alternate Contact:

Phone No.:

24 Hour No.:

FAX No.:

Other No.:

Comments:

Product/Service: Existing Generator Repair

Vendor Name:

Street Address:

City/State/Zip:

Contact Person: Jason

Alternate Contact:

Phone No.

24 Hour No.:

FAX No.:

Other No.:

Comments:





form.

Page 18

REVISION #005

18


CRITICAL VENDORS*

Product/Service: Drinking Water

Vendor Name: Aqua Systems

Street Address:

City/State/Zip:

Contact Person: Answering Service

Alternate Contact:

Phone No.

FAX No.:

24 Hour No.:

Other No.:

Comments:

Product/Service: Landscaping/Tree Removal/Snow Removal

Vendor Name:

City/State/Zip:

Contact Person

Alternate Contact:

Phone No.:

24 Hour No.:

FAX No.:

Other No.:

Comments:

Product/Service: Backup Generator

Vendor Name:

Street Address:

City/State/Zip:

Contact Person:

Alternate Contact:

Phone No.

24 Hour No.:

FAX No.:

Other No.:

Comments:





form.

Page 19

REVISION #005

19

Customer Notification List

KEY CUSTOMERS

Product/Service:

Vendor Name:

Street Address:

City/State/Zip:

Contact Person:

Alternate Contact:

Phone No.:

24 Hour No.:

FAX No.:

Other No.:

Comments:

For CFL /Location (Area)



form.

Page 20

REVISION #005

20

Work area Checklist

Work area Scenarios:

The Emergency Management Team will provide the team leader with a work area for the team to use.

One of the following is the most likely scenario that will take place.

1. Work area at the location, if the facility is accessible.

The Emergency Management Team will provide information about what area

the team can use.

2. Work area at a Business Recovery Site, if the site is not available.

The Emergency Management Team will provide information about what area to

use and the estimated time before terminals and communications to the backup

site will be available.

Work area Requirements:

The following lists the minimum requirements for the team at the work area recovery location. Copiers and

FAX machines will be available at the work area for all teams to share.

Space in square feet: ________

Office Furniture: Desks: _____ Chairs: _____ File Cabinets: _____

Other Furniture: __________________________________________________________

Telephone Equipment:

Phone Type: _______ Number of Phones: _____

Computer Equipment:

Indicate what terminals and PC’s would require connection to the network.

Platform: ___________ Terminal Type: ___________ Number: _____ Network ____

PC Software: ______________________________________________________

Other: (Please List)



form.

Page 21

REVISION #005

21

Evacuation Plan – Each Location/Terminal

PURPOSE: The purpose of this plan is to provide guidance for CFL employees in case of emergency or disaster. A

disaster may be to a physical location or a public event.

LOCATION: See Location List/ Terminal Manager/ Locations DEFINITION: All CFL locations

An emergency / disaster is a situation that has occurred which requires immediate attention and

assistance. Situations can include injury, fire, public health event or any force of nature.

I NOTIFICATION IN AN EMERGENCY:

• It is the responsibility of each employee to report an emergency situation to his / her supervisor

immediately or Contact HR Dept. and EMT if the emergency is a public health event.

• HR. Dept will contact EMT of the event type. Confidentially will be maintained at all time as

Centers for Disease Control and Prevention (CDC), federal and state laws will be adhered to while

handling the event.

• If an injury occurs and requires medical attention, the injured should be transported to the

emergency room or established medical clinic if available by way of a medical responder.

Emergency – Dial 911

• The Safety Manager and General Manager must be contacted.

• A representative of management should meet the injured associate at the hospital to check on the

condition of the associate and confer with doctors if necessary. A family member of the

associate should also be contacted.

• If an associate has suffered a minor injury, supervision will be notified and a first aid, CPR

responder should check the associate. Associate could be asked to report to the company

physician and someone from management would follow the associate to the doctor and confer

with his staff.

Note: An investigation of all injuries should be performed and reported to management. Extent of

injuries must be reported to the EMT, Safety Manager and Human Resources Manager.



form.

Page 22

REVISION #005

22

II FIRE EMERENCY:

– Fires are extremely dangerous and may cause large amounts of damage to the location and even

loss of life.

– Professional fire fighters should be called if there is a major fire.

– If a major fire occurs Dial 911 and give the dispatcher, the facility address.

– When fire fighters arrive direct them to the location of the fire.

– If a fire occurs, the alarm system will sound.

– Employees are to immediately exit the building through the nearest exit. Exit lights above the

exit doors are always illuminated and in the event of a power failure. Floodlights located on

each side of the exit lights will come on.

– There will be designated assembly points outside the building indicating where employees are to

report.

– The Safety Coordinator is assigned to each location and he / she will be responsible to account

for each associate and any visitors that may be on site.

a) Accidents/ Personal Injury: If an injury to a person occurs at a location/terminal:

1. Immediately attempt to locate the on-site person qualified in CPR or a manager; follow the

instructions of the manager and/or CPR qualified person.

2. A manager will call the appropriate health organization.

3. If a CPR qualified person or manager is unable to be found, the senior employee, i.e. team

leader should call 911, if necessary.

4. Do not move or touch the injured person to avoid further injury.

5. Input information in Safety Box when feasible after the event.

b.) Fire: In case of fire in the facility, the employee should immediately notify a manager. The manager

will:

1. Immediately call the local fire department and inform all other managers and team leaders.

2. Implement the emergency evacuation plan as prescribed in the EDP.

3. If fire is small enough to extinguish immediately, employ the nearest fire extinguisher.

4. Other considerations:

• For customer products: determine the quantity and hazards collect product labels and

safety data sheets, as appropriate.

• Inform local medical facility to ensure a physician is standing by in case needed.

• Begin evacuation of personnel downwind; isolate the affected area, ensuring the area is

patrolled to keep out spectators.

• Avoid products, smoke, mist and run-off; in case of contact follow first aid procedures.



form.

Page 23

REVISION #005

23

– All attendance sheets will be turned into the safety coordinator, or shift supervisor who will

check the names against the staff roster and visitor log to ensure accountability.

– An all clear signal will be given after the fire has been put out, smoked cleared, and it has been

determined safe to re-enter the building.

III ACTS OF NATURE:

– Acts of nature can pose a serious threat to site personnel, equipment and operations. In the event

of an earthquake, tornado or hurricane, all associates and visitors are responsible to take cover in

designated areas. Please refer to your Location/Terminal Plan.

- .

– The on-duty Shift Supervisor will put out a message to inform associates of the act of nature and

the need to take shelter.

– All associates and visitors are to go to the Designated Area for your particular location as listed

in the location plan.

– The Location Safety Coordinator will account for the employees and visitors who might be

located on site.

– The Terminal Manager and Safety Coordinator will be responsible for monitoring the act of

nature, making a decision on when to go back to work, and for assigning clean up assignments as

needed.

IV PUBLIC HEALTH EVENTS:

– Public Health events may be reported by an employee disclosure or via customer or vendor

communication. If an employee reports the event to a co-worker, supervisor or management –

HR Dept must be contacted immediately. HR Dept will contact the EMT.

– Employee should be isolated from others and have the employee talk with the HR Dept.

designated personnel.

– Information will not be disclosed to any other employees. EMT will assessed the situation which

will include contact the state public health official to obtain further instructions and/directives.

– EMT will follow CDC recommendations and other federal and state recommendations if CDC

defers to them.



form.

Page 24

REVISION #005

24

– Communications will be developed and disseminate to CFL employees, customers and vendors

if the change has an impact on delivery options. CFL intent is to meet all delivery obligation

within the defined time frame.

– The employees will be notified of CDC recommendations which may require testing. If the event

is under CDC directives, CFL will be under their directives.

– EMT will follow CDC notification protocols for co-workers, customers and vendors.

– Work options may be provided depending on the CDC directives. Ex: working remotely, shift

changes, assigned to a different work location.

– Technology solutions will be an integral solution to continue work productivity which will

empower our team to keep up with rapidly changing priorities to meet our continued success.

V TRAINING REQUIREMENTS:

– There should be two associates for each shift that are trained in first aid and CPR.

– Supervisors and designated backups should be trained in First aid, CPR and proper use of fire

extinguishers.

VI EQUIPMENT:

– Emergency equipment will include:

– Basic First aid kit

– Bloodborne Pathogens Disposal Kit

– Flashlights, batteries, Gloves

– Weather Band Radio



form.

Page 25

REVISION #005

25

PERSONNEL ACCOUNTABILITY FORM

NAME NAME



form.

Page 26

REVISION #005

26

CENTRAL DIVISION - DVP SCOTT BRILEY Terminal State Operations Contact Email

ATLANTA SOUTH GA Al Fortune [email protected]

BATON ROUGE LA Tony Russell (NOR) [email protected]

CHATTANOOGA TN Nelson Bennett (KNX) [email protected]

FORT SMITH AR Chris Poore [email protected]

KANSAS CITY MO Tim Nesbit [email protected]

KNOXVILLE TN Nelson Bennett [email protected]

LAFAYETTE LA Tony Russell (NOR) [email protected]

LITTLE ROCK AR Mike Miller [email protected]

MACON GA Al Fortune (ATS) [email protected]

MEMPHIS TN Robert Phillips [email protected]

NASHVILLE TN Sean Florian [email protected]

NEW ORLEANS LA Tony Russell [email protected]

PENSACOLA FL Tony Russell (NOR) [email protected]

SHREVEPORT LA Mike Young (TEX) [email protected]

TEXARKANA TX Mike Young [email protected]

VALDOSTA GA Casey Tanner [email protected]

EASTERN DIVISION - DVP DOUG NEWTON Terminal State Operations Contact Email

CHARLESTON SC Kirk Rogers [email protected]

CHARLOTTE NC Eric Smith [email protected]

CONOVER NC Rick Moore [email protected]

DARLINGTON SC Kirk Rogers (CHS) [email protected]

DURHAM NC Jeremy Russell [email protected]

ELM CITY NC Aaron Day [email protected]

FORT MYERS FL Reggie Ogburn (MIA) [email protected]

GREENSBORO NC Jeremy Russell (DUR) [email protected]

GREENVILLE SC Jimmy Compton [email protected]

JACKSONVILLE FL Tim Renfrow [email protected]

LEXINGTON SC Jimmy Compton (GVL) [email protected]

MIAMI FL Reggie Ogburn [email protected]

ORLANDO FL Cliff Myers [email protected]

RICHMOND VA Billy Redmond [email protected]

ROANOKE VA Mike Gilley [email protected]

SAVANNAH GA Ricky Lockwood [email protected]

TAMPA FL Jim Vanecek [email protected]



form.

Page 27

REVISION #005

27

SOUTHWEST DIVISION - DVP Chris Hearne Terminal State Operations Contact Email

ABILENE TX Mike Nichols [email protected]

AMARILLO TX Will Nail (LUB) [email protected]

AUSTIN TX Rene Rios [email protected]

BEAUMONT TX David Hibler [email protected]

CORPUS CHRISTI TX Phil Tagle [email protected]

EL PASO TX Myra Pedregon [email protected]

FORT WORTH TX Bob Snider [email protected]

HOUSTON TX Gary Bankhead [email protected]

LAREDO TX Rey Ramos [email protected]

LUBBOCK TX Will Nail [email protected]

LUFKIN TX Kevin Ragland [email protected]

MCALLEN TX Joel Carcano [email protected]

ODESSA TX Will Nail (LUB) [email protected]

OKLAHOMA CITY OK Luke Bellack [email protected]

SAN ANGELO TX Mike Nichols (ABL) [email protected]

SAN ANTONIO TX Ray Oconnell [email protected]

SHERMAN TX Brad Terrell [email protected]

STEPHENVILLE TX Bob Snider (FTW) [email protected]

TULSA OK Mike Hybert [email protected]

TYLER TX Steve Jacobson [email protected]

VICTORIA TX Ed Pena [email protected]

WACO TX Fred Alardin [email protected]

WICHITA FALLS TX Bob Snider (FTW) [email protected]

WESTERN DIVISION - DVP Mark Cupp Terminal State Operations Contact Email

ALBUQUERQUE NM Jerome Gonzales [email protected]

FRESNO CA Ralph Saldana [email protected]

LAS VEGAS NV Manuel Garcia [email protected]

PERRIS CA John Stratton [email protected]

PHOENIX AZ John Byrne [email protected]

PICO RIVERA CA Jerry Coyle [email protected]

RENO NV Rick Campbell [email protected]

SACRAMENTO CA Greg Byrne [email protected]

SAN DIEGO CA Mark Alexander [email protected]

TUCSON AZ Chris Donaldson [email protected]



form.

Page 28

REVISION #005

28

For customer service and pickups call toll free at

1-800-782-5036 Terminal

Listing

Terminal Address City State Term DivName Internal Phone #

Abilene 1101 CHERRY Abilene TX 79602 Abilene TX 3700 Southwest (325) 455-3087

Albuquerque 505 COMANCHE RD NE Albuquerque NM 87107 Albuquerque NM 1900 Western (505) 345-0088

Amarillo 6010 I-40 EAST Amarillo TX 79118 Amarillo TX 3900 Southwest (806) 414-4400

Atlanta (South) 3275 MORELAND AVE Conley GA 30288 Conley GA 1215 Central (470)719-4334 (404)361-2502

Austin 8200 Bagby Drive Austin TX 78724 Austin TX 100 Southwest (512) 975-4323

Baton Rouge 6722 BICENTENNIAL PLACE Baton Rouge LA 70805

Baton Rouge LA 4700 Central (225) 412-8122

Beaumont 5565 ERIE ST Beaumont TX 77705 Beaumont TX 6500 Southwest (409) 299-4708

Charleston 708 JEDBURG RD Summerville SC 29483 Charleston SC 1780 Eastern (843) 781-7176

Charlotte 7500 STATESVILLE RD Charlotte NC 28269 Charlotte NC 1760 Eastern (704) 243-8912

Chattanooga 272 GATEWAY DRIVE Ringgold GA 30736 Ringgold GA 1790 Central (706)383-0494 or (800)353-2934

Conover 1504 ROCK BARN RD. Conover NC 28613 Conover NC 2360 Eastern (828) 229-1509

Corpus Christi 255 S. NAVIGATION Corpus Christi TX 78405 Corpus Christi

TX 9300 Southwest (361) 217-3358

Darlington 2233 S MAIN ST Florence SC 29501 Florence SC 1860 Eastern (843) 781-7178

Durham 3215 US HWY 70 Durham NC 27703 Durham NC 1160 Eastern (919) 241-8417

El Paso 8820 CASTNER DR El Paso TX 79907 El Paso TX 4300 Southwest (915) 257-0136

Elm City 4724 ELM CITY RD Elm City NC 27822 Elm City NC 1560 Eastern (252) 656-2270

Fort Myers 2950 Cargo St Fort Myers FL 33916 Fort Myers FL 2260 Eastern (954) 329-2576

Fort Smith 1012 S. 28TH ST. Van Buren AR 72956 Van Buren AR 2600 Central (479) 231-1567

Fort Worth 5200 EAST LOOP 820 SOUTH Fort Worth TX 76119

Fort Worth TX 2700 Southwest (682) 312-3576

Fresno 4575 S CHESTNUT AVE Fresno CA 93725 Fresno CA 1940 Western (559) 257-4543

Greensboro 811 CHIMNEY ROCK CT Greensboro NC 27409 Greensboro NC 4325 Eastern (336) 281-0592

Greenville 25 Chrome Dr Greenville SC 29615 Greenville SC 4335 Eastern (864) 513-0216

Houston 5800 MESA RD Houston TX 77028 Houston TX 3600 Southwest (832) 572-3284

Jacksonville 2501 Lloyd Road Jacksonville FL 32254 Jacksonville FL 3960 Eastern (904) 289-8834

Kansas City 822 N Bellefontaine Ave Kansas City MO 64120 Kansas City MO 4250 Central (816) 995-7164

Knoxville 7125 STRAWBERRY PLAINS TP Knoxville TN 37914

Knoxville TN 2160 Central (865) 672-6169

Lafayette 1503 WEST WILLOW STREET Scott LA 70583 Scott LA 5900 Central (337) 806-8356

Laredo 9019 SAN DARIO Laredo TX 78045 Laredo TX 900 Southwest (956) 232-2868

Las Vegas 4204 ARCATA WAY N. las Vegas NV 89030 N. las Vegas NV 5810 Western (702) 819-8176

Lexington 116 BRICKYARD RD Lexington SC 29072 Lexington SC 1960 Eastern (803) 956-0676

Little Rock 8205 ZEUBER RD Little Rock AR 72206 Little Rock AR 3100 Central (501) 242-4259

Lubbock 8214 ASH AVENUE Lubbock TX 79404 Lubbock TX 6000 Southwest (806) 853-6671

Lufkin 2205 N. JOHN REDDITT Lufkin TX 75904 Lufkin TX 4900 Southwest (936) 229-4498

Macon 4390 MEAD RD Macon GA 31206 Macon GA 1245 Central



form.

Page 29

REVISION #005

29

Mcallen 301 E BEECH AVE Mcallen TX 78501 Mcallen TX 4500 Southwest (956) 467-5692

Memphis 3665 E RAINES RD Memphis TN 38118 Memphis TN 2900 Central (901) 646-5216

Miami 3811PEMBROKE RD Hollywood FL 33021 Miami FL 5350 Eastern (954) 329-2576

Nashville 7250 EASTGATE BLVD Mount Juliet TN 37122 Nashville TN 5410 Central (615) 453-8700

New Orleans 163 RIVERBEND DRIVE St Rose LA 70087 St Rose LA 6400 Central (504) 229-5163

Odessa 600 EXPRESSWAY Odessa TX 79761 Odessa TX 7900 Southwest (432) 272-6732

Oklahoma City 325 FRONTIER DRIVE Oklahoma City OK 73128 Oklahoma City

OK 8600 Southwest (405) 446-8339

Orlando 650 EAST LANDSTREET RD Orlando FL 32824 Orlando FL 7925 Eastern (407) 544-3986

Pensacola 651 Pinestead RD Pensacola FL 32503 Pensacola FL 2270 Central (251) 216-4364

Perris 20388 Harvill Ave Perris CA 92570 Perris CA 2660 Western (951) 396-3564

Phoenix 3450 South 59th Ave Phoenix AZ 85043 Phoenix AZ 6275 Western (602) 875-0992

Pico Rivera 7925 ROSEMEAD BLVD Pico Rivera CA 90660 Pico Rivera CA 5850 Western (562) 548-8762

Reno 2401 E 5TH STREET Reno NV 89512 Reno NV 6810 Western (775) 285-9169

Richmond 2601 SWINEFORD RD Richmond VA 23234 Richmond VA 6340 Eastern (804) 991-8195

Roanoke 1712 PLANTATION RD NE Roanoke VA 24012 Roanoke VA 2060 Eastern (540) 912-4543

Sacramento 8180 Signal CT Sacramento CA 95824 Sacramento CA 6720 Western (916) 604-4548

San Angelo 2114 CURRIER San Angelo TX 76903 San Angelo TX 7300 Southwest (325) 655-1095

San Antonio 5348 E. HOUSTON San Antonio TX 78220 San Antonio TX 6600 Southwest (210) 910-5694

San Diego 875 ENERGY WAY Chula Vista CA 91911 Chula Vista CA 7310 Western (619) 505-2018

Savannah 2821 TREMONT RD Savannah GA 31415 Savannah GA 1255 Eastern (912) 200-7098

Sherman 4070 NORTH LOY LAKE ROAD Sherman TX 75090 Sherman TX 7200 Southwest (903) 328-6671

Shreveport 850 FULLERTON BLVD Shreveport LA 71107 Shreveport LA 8700 Central (318) 424-6445

Stephenville 3305 E WASHINGTON STREET Stephenville TX 76401

Stephenville TX 7100 Southwest (254) 206-3649

Tampa 6501 HARNEY RD Tampa FL 33610 Tampa FL 6910 Eastern (813) 815-1625

Texarkana 3715 WACO ST Texarkana TX 75501 Texarkana TX 7700 Central (430) 200-0040

Tucson 2100 N DRAGOON STREET Tucson AZ 85745 Tucson AZ 8510 Western (520) 231-2125

Tulsa 7451 E 42 PLACE S Tulsa OK 74145 Tulsa OK 8500 Southwest (918) 932-2790

Tyler 3611 MINEOLA HWY Tyler TX 75702 Tyler TX 7800 Southwest (903) 206-0068

Valdosta 3139 JOSEPH RD Valdosta GA 31601 Valdosta GA 1370 Central (229) 242-5025

Victoria 1502 S. LAURENT Victoria TX 77901 Victoria TX 9500 Southwest (361) 541-4805

Waco 5601 W WACO DRIVE Waco TX 76710 Waco TX 8200 Southwest (254) 233-7206

Waco Corporate HQ

5601 West Waco Drive Waco, TX 76710 Waco TX 9000 HQ (254) 772-2120

Waco Truck Shop

5601 West Waco Drive Waco, TX 76710 Waco TX 9100 HQ

Wichita Falls 1800 MARTIN LUTHER KING B Wichita Falls TX 76301

Wichita Falls TX 8800 Southwest (940) 217-2597

If you need the terminal number it can be found on the 411 Directory or on the webpage under Service Center Listing.



form.

Page 30

REVISION #005

30

ADDITIONAL FAX NUMBERS FOR CORP OFFICE

ACCOUNTING 254-741 5271

CLAIMS 254-741 5295

COLLECTIONS / CREDIT 254-741 5507

CUSTOMER SERVICE 254-741 5370

HUMAN RESOURCES 972-554 5358

INFORMATION SYSTEMS 254-741 5274

INTERLINE 254-741 5576

PAYROLL 254-741 5335

PRICING 254-741 5545

SAFETY 972-554 5363

SHOP 254-741 5213 254-741-5267

TELECOMMUNICATIONS 254-741 5274

Documents

CFL Disaster Plan Vendor Copy - Central Freight LinesThe LDRP also establishes responsible team leaders for resumption of operations in affected areas and address Supply Chains which