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MISSIONTransforming the experience and delivery of health care.
INNOVATION DEFINEDDiscovering and implementing new ways to deliver better
health care.
APPROACH
CENTER FOR INNOVATION
THINK I MOVE
FASTstartsmall
TM
CENTER FOR INNOVATION METHODOLOGYWe innovate by using design thinking, deep collaboration
and rapid experimentation to co-create the unparalleled
health care experience.
SCANNING AND
FRAMING
Understanding world
trends and aligning
with Mayo Clinic
strategies to frame
opportunity spaces.
SYNTHESIZING
Combining insights
to select projects
with the greatest
potential.
RESEARCHING AND
EXPERIMENTING
Investigating and
understanding the
opportunity spaces
for new value creation.
SYNTHESIZING
Combining insights
to select projects
with the greatest
potential.
PROTOTYPING
Testing and
evaluating ideas
to make concepts
tangible.
IMPLEMENTING
Piloting solutions
and transitioning
ownership to an
operational home.
PLATFORMS
1. PRACTICE REDESIGN. Reduce outpatient costs for Mayo
Clinic by 30 percent while improving the patient experience
and maintaining and enhancing quality outcomes.
HOW are we doing this? Conducting radical experiments to develop
new practice models with a goal of implementing the new model(s)
in Mayo Clinic’s outpatient practice by the end of 2014.
2. COMMUNITY HEALTH. Accomplish a Triple Aim*
model in the Mayo Clinic Health System (MCHS) and Employee
and Community Health (ECH) (*Improve the health of the
population; Enhance the patient experience; and Reduce the per
capita cost of care).
HOW are we doing this? Creating “Triple Aim” prototypes and
implementing pilots of the new models in MCHS and Employee
and Community Health practice by the end of 2013.
3. CONNECTED CARE. Develop sustainable models that extend
specialty care from traditional clinic/hospital settings.
HOW are we doing this? Developing new practice models in three venues by
end of 2013:
1) an underserved area in the United States
2) an external practice
3) a patient’s home
4. FUTURE WORKS. Explore and test non-traditional opportunities
and collaborations to radically alter the health care landscape.
HOW are we doing this? Scanning the world and exploring new spaces that
have the potential to transform health care delivery.
To learn more, visit: http://centerforinnovation.mayo.edu
MC6295-22rev0812©2012 Mayo Foundation for Medical Education and Research
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