Corporate HQ: 1001 Scenic Parkway, Suite 203, Chesapeake, VA 23323

T 877.423.8260 | F 877.523.8260 | www.cetancorp.com

Elite Solution Partner

Control-M Partner of the Year

CETAN CORP’S BMC CONTROL-M TRAINING AND ENABLEMENT SERVICES

IMPROVE YOUR OPERATIONS WITH THE RIGHT TOOLS, TECHNIQUES AND KNOWLEDGE

KEY QUESTIONS TO CONSIDER:

• Does your staff have the expertise and resource availability to ensure a proper implementation?

• What are the ramifications to the business if service level agreements (SLAs) are not met?

• Does your IT staff have the necessary expertise to take full advantage of the solution capabilities?

MAXIMIZE USER ADOPTION AT ALL OPERATIONAL LEVELS

Even the most efficient solutions can fail to produce positive outcomes unless you’re able to achieve rapid user adoption and strategic understanding of the solution’s capabilities in an increasingly complex enterprise. Cetan Corp helps you make the most of your BMC Control-M investment by providing Training and Enablement Services that pay dividends by increasing productivity and proficiency within your organization. Our BMC Control-M extensive training includes tracks designed to educate new users on basic concepts and common workload management tasks so that they can begin supporting the business with confidence. We also provide Advanced and Administrator-level courses that enable your team to fully support and leverage the capabilities of the solution to maximize the value that it brings to your organization.

TRAINING AND ENABLEMENT METHODOLOGY

Project Lifecycle: Training Stages

Implementation

Post Deployment

• Solution Administrators• Operations / Support Teams• End Users• Business Stakeholders

2

31

Planning

• Education for New Staff Members• New Release Training• ‘Refresher’ One-on-One Mentoring

• General Awareness Campaigns• Solution Overviews for Functional Teams

Implementation

Post Deployment

• Solution Administrators• Operations / Support Teams• End Users• Business Stakeholders

2

3TRAINING AND ENABLEMENT METHODOLOGY:

1Planning

• Education for New Staff Members• New Release Training• ‘Refresher’ One on One Mentoring

Planning Implementation Post Deployment

• General Awareness Campaigns• Solution Overviews for Functional Teams

Project Lifecycle: Training Stages

ABOUT CETAN CORP:

Cetan Corp is an enterprise IT solutions provider specializing in cloud, collaboration and workload automation software and professional services. We help growing, innovative organizations, large corporations and federal agencies achieve meaningful business results using industry-leading tools from Microsoft, Salesforce.com and BMC Software. Cetan Corp is a Native American, Veteran-Owned company, GSA Schedule #GS-35F-163BA. Learn more at www.cetancorp.com.

Get the most out of your BMC Control-M solution by ensuring faster adoption and full usage. Contact us to discuss ways in which Cetan Corp’s proven Training and Enablement strategies can empower your team to soar to new heights with BMC Control-M. Visit www.cetancorp.com or call 877.423.8260.

START YOUR TRAINING TODAY

TRAIN THE RIGHT PEOPLE AT THE RIGHT TIME

Our proprietary, role-based curriculum includes multiple delivery options so that you can train the right people at the right time based on their role and the maturity of the solution within your organization. Cetan Corp’s BMC Control-M training and enablement tracks include:

' BMC Control-M Workload Automation Solution Essentials – Basic Scheduling and Operations

' BMC Control-M Workload Automation Solution Extended – Advanced Scheduling and DevOps

' BMC Control-M Workload Automation Solution Administration

CUSTOMIZED TO MEET INDIVIDUAL NEEDS

Cetan Corp training can be tailored to meet your specific needs. This may include customizing by topic, location, budget, number of attendees, platform and application.

' Formal lecture style classroom instruction at your site

' Public training offered at Cetan Corp facilities

' Live web-based instructor-led training

' Informal one-on-one mentoring

CERTIFICATIONS

Contract GS-35F-163BA

CETAN CORP: WORKLOAD AUTOMATION PROFESSIONAL SERVICES

Your Partner of Choice for Success

Cetan Corp is the industry’s leading provider of BMC Control-M solutions. With hundreds of successful implementations across a diverse range of industries, our trusted experts can design a customized BMC Control-M solution to overcome your workload automation challenges.

Our BMC Control-M Services Include:

• Implementations and Conversions

• Upgrades

• Workload Automation Optimization Assessments

• Role-Based Training and Enablement

• Outsourced Support and Staff Augmentation

• Custom Process Reengineering and Development

• Customized Training Programs