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Emergency Communications Community Emergency Response Team

CERT Emergency Communications Radio Presentation.pdf · Introduction Effective communications is the greatest logistical problem during an emergency event CERT volunteers can be part

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Page 1: CERT Emergency Communications Radio Presentation.pdf · Introduction Effective communications is the greatest logistical problem during an emergency event CERT volunteers can be part

Emergency

Communications

Community Emergency

Response Team

Page 2: CERT Emergency Communications Radio Presentation.pdf · Introduction Effective communications is the greatest logistical problem during an emergency event CERT volunteers can be part

Introduction to Radio Communications

CERT

Emergency Communications

1

James Knighton (WJ2K)

President, Amateur Radio Euless

Page 3: CERT Emergency Communications Radio Presentation.pdf · Introduction Effective communications is the greatest logistical problem during an emergency event CERT volunteers can be part

Introduction

● Effective

communications is the

greatest logistical

problem during an

emergency event

● CERT volunteers can

be part of the solution

CERT

Emergency Communications

2

Page 4: CERT Emergency Communications Radio Presentation.pdf · Introduction Effective communications is the greatest logistical problem during an emergency event CERT volunteers can be part

Overview

● Role of CERT emergency communications

during an activation

● Communications plans

● Communication modes

● Basic radio anatomy

● Communications operations

● Practical exercises

CERT

Emergency Communications

3

Page 5: CERT Emergency Communications Radio Presentation.pdf · Introduction Effective communications is the greatest logistical problem during an emergency event CERT volunteers can be part

Role of CERT Emergency Communications

● Intra-team communications

Allows volunteers to quickly and effectively

communicate with each other

Essential for functions such as light search

and rescue and when dealing with large

crowds

CERT

Emergency Communications

4

Page 6: CERT Emergency Communications Radio Presentation.pdf · Introduction Effective communications is the greatest logistical problem during an emergency event CERT volunteers can be part

Role of CERT Emergency Communications

● Communicating up to

the next level

Tiers of communication

CERT volunteers are

“eyes and ears”

CERT

Emergency Communications

5

Page 7: CERT Emergency Communications Radio Presentation.pdf · Introduction Effective communications is the greatest logistical problem during an emergency event CERT volunteers can be part

Role of CERT Emergency Communications

● Effective communications promotes safety

Calling for help when needed

Reporting safety-related incidents or concerns

Accountability – Team leader keeping track of

team members

CERT

Emergency Communications

6

Page 8: CERT Emergency Communications Radio Presentation.pdf · Introduction Effective communications is the greatest logistical problem during an emergency event CERT volunteers can be part

Communications Plan

● What is a communications plan?

Logistical emergency plan

Who communicates to whom

How information flows

Communications is a part of all ICS Sections

CERT

Emergency Communications

7

Page 9: CERT Emergency Communications Radio Presentation.pdf · Introduction Effective communications is the greatest logistical problem during an emergency event CERT volunteers can be part

Communications Plan

● CERT Communications Plan

How the CERTs are activated and volunteers

are contacted

How CERT members communicate with each

other

How CERT communicates with other

emergency responders

CERT

Emergency Communications

8

Page 10: CERT Emergency Communications Radio Presentation.pdf · Introduction Effective communications is the greatest logistical problem during an emergency event CERT volunteers can be part

Communications Plan

● ICS 205

CERT

Emergency Communications

9

INCIDENT RADIO COMMUNICATIONS PLAN (ICS 205) 1. Incident Name: EULESS CERT TEAM

2. Date/Time Prepared: Date: Time:

3. Operational Period Date From: Date To: Time From: Time To:

4. Basic Radio Channel Use:

Zone GRP Ch # Function

Channel Name/Trunked Radio System

Talkgroup Assignment RX Freq N or W

RX Tone/NAC

TX Freq N or W

TX Tone/NAC

Mode (A, D, or M) Remarks

8

CERT Command

CERT OPS 467.5625 136.5 A Cert Operations Inter-Team Communications

9

Team Comms

RED Team 467.5875 136.5 A

10

Team Comms

GREEN Team 467.6125 136.5 A

11

Team Comms

WHITE Team 467.6375 136.5 A

12

Team Comms

ORANGE Team 467.6625 136.5 A

13

Team Comms

BLUE Team 467.6875 136.5 A

14

Team Comms

BROWN Team 467.7125 136.5 A

5. Special Instructions:

6. Prepared by (Communications Unit Leader): Name: Signature:

ICS 205 IAP Page Date/Time:

Page 11: CERT Emergency Communications Radio Presentation.pdf · Introduction Effective communications is the greatest logistical problem during an emergency event CERT volunteers can be part

CERT Team with Radios

CERT

Emergency Communications

10

Page 12: CERT Emergency Communications Radio Presentation.pdf · Introduction Effective communications is the greatest logistical problem during an emergency event CERT volunteers can be part

License Personal Business Range

1-2 mi

Average

155.3 mi

MAX

Euless CERT will use: FRS and Amateur Radios

Family Radio Service N Y N

General Mobile Radio Service (5 Yrs) Y Y Varies

Citizens Band Radio N Y Y

Amateur Radio (10 Yrs) Y N Unlimited

Communication Modes

Euless CERT

Radio Communication

11

Page 13: CERT Emergency Communications Radio Presentation.pdf · Introduction Effective communications is the greatest logistical problem during an emergency event CERT volunteers can be part

Transmit Distance Compared

Euless CERT

Radio Communication

12

Family

Radio

System (1 mile)

Citizens

Band (15 miles)

Ham

Radio (100+ miles)

Page 14: CERT Emergency Communications Radio Presentation.pdf · Introduction Effective communications is the greatest logistical problem during an emergency event CERT volunteers can be part

13 CERT

Emergency Communications

x x

x

Transmit Distance Compared

Page 15: CERT Emergency Communications Radio Presentation.pdf · Introduction Effective communications is the greatest logistical problem during an emergency event CERT volunteers can be part

How Euless CERT will use Radios

Euless CERT

Radio Communication

14

Page 16: CERT Emergency Communications Radio Presentation.pdf · Introduction Effective communications is the greatest logistical problem during an emergency event CERT volunteers can be part

Two-way Radios

● How they work

Frequencies

Channels

Range

Antenna, power level,

atmospheric conditions

CERT

Emergency Communications

15

Page 17: CERT Emergency Communications Radio Presentation.pdf · Introduction Effective communications is the greatest logistical problem during an emergency event CERT volunteers can be part

Two-way Radios (cont’d)

● Family Radio Service (FRS)

Advantages

Inexpensive

Widely used

No license required

Range up to 1 mile (varies with terrain)

14 channels

Best used for intra-team communications

CERT

Emergency Communications

16

Page 18: CERT Emergency Communications Radio Presentation.pdf · Introduction Effective communications is the greatest logistical problem during an emergency event CERT volunteers can be part

Two-way Radios (cont’d)

● FRS

Limitations

Low Power

Line of Sight

Handheld only

Cannot alter radio (no antennas) = Limited range

CERT

Emergency Communications

17

Page 19: CERT Emergency Communications Radio Presentation.pdf · Introduction Effective communications is the greatest logistical problem during an emergency event CERT volunteers can be part

Two-way Radios (cont’d)

● Amateur Radio (a.k.a. ham radio)

Advantages

Range in excess of 100 miles with repeaters

Does not use public infrastructure

Good availability

Moderately priced

Handheld, mobile, and base stations available

CERT

Emergency Communications

18

Page 20: CERT Emergency Communications Radio Presentation.pdf · Introduction Effective communications is the greatest logistical problem during an emergency event CERT volunteers can be part

Two-way Radios (cont’d)

● Amateur Radio

Limitations

Requires license

No business use

Operators cannot be paid

CERT

Emergency Communications

19

Image from: http://www.icomamerica.com/images/products/large/91A_91AD_1.jpg

Page 21: CERT Emergency Communications Radio Presentation.pdf · Introduction Effective communications is the greatest logistical problem during an emergency event CERT volunteers can be part

Basic Radio Anatomy

CERT

Emergency Communications

20

Volume & On/Off Switch

Push-to-Talk Button (PTT)

Antenna

Speaker

Microphone

Page 22: CERT Emergency Communications Radio Presentation.pdf · Introduction Effective communications is the greatest logistical problem during an emergency event CERT volunteers can be part

Radio Use

● Not a Telephone

● Transmissions are not private

● No Personal information

● Transmit only when you have information

for Control or Team Communications

● If they are not talking to you “Don’t Talk”

CERT

Emergency Communications

21

Page 23: CERT Emergency Communications Radio Presentation.pdf · Introduction Effective communications is the greatest logistical problem during an emergency event CERT volunteers can be part

Radio Use (cont’d)

● Push – Pause - Talk

Wait a fraction of a second after pushing the

“talk” button

This avoids “clipping” off the first syllable

CERT

Emergency Communications

22

Page 24: CERT Emergency Communications Radio Presentation.pdf · Introduction Effective communications is the greatest logistical problem during an emergency event CERT volunteers can be part

Radio Use (cont’d)

● Speak across the microphone

● Speak in a normal voice

● Repeat Critical Information

● Confirm information was received

CERT

Emergency Communications

23

Page 25: CERT Emergency Communications Radio Presentation.pdf · Introduction Effective communications is the greatest logistical problem during an emergency event CERT volunteers can be part

Pro-Words

● “This Is”

● “Over”

● “Go Ahead”

● “Out”

● “Affirmative”

● “Negative”

CERT

Emergency Communications

24

Page 26: CERT Emergency Communications Radio Presentation.pdf · Introduction Effective communications is the greatest logistical problem during an emergency event CERT volunteers can be part

Tactical Call Signs

● Assigned by Incident Command

● Based on function and location

● Names are not needed

● Tactical call signs do not change for

duration of assignment

CERT

Emergency Communications

25

Page 27: CERT Emergency Communications Radio Presentation.pdf · Introduction Effective communications is the greatest logistical problem during an emergency event CERT volunteers can be part

Standard Message Format

Euless CERT

Radio Communication

26

Call: “Hey You” THIS IS “Me” OVER

Answer: THIS IS “Station Called” GO AHEAD

Response: “Transmit Message” OVER

Acknowledgement: “Message Repeated” OUT

Page 28: CERT Emergency Communications Radio Presentation.pdf · Introduction Effective communications is the greatest logistical problem during an emergency event CERT volunteers can be part

Standard Message Example

Euless CERT

Radio Communication

27

Initial call: “RED HAM, THIS IS RED ONE OVER”

The answer: “THIS IS RED HAM, OVER”

The response “We have a critical bleeding victim at 319 Main

Street. We need a medic as soon as possible. OVER”

The acknowledgement

“You have a critical bleeding victim at 319 Main Street and need a

medic as soon as possible. OVER”

The response “RED ONE OUT”

Page 29: CERT Emergency Communications Radio Presentation.pdf · Introduction Effective communications is the greatest logistical problem during an emergency event CERT volunteers can be part

Practical Exercises

● Live Fire Exercise

● Divide into Teams

● Use ICS Structure

● Use Radios to report status

CERT

Emergency Communications

28

Page 30: CERT Emergency Communications Radio Presentation.pdf · Introduction Effective communications is the greatest logistical problem during an emergency event CERT volunteers can be part

Module Summary

● Communications is a key component of

emergency response

● CERTs assist emergency response agencies by

communicating through ICS

● Communication plans define how to

communicate during emergency response

● Each communication mode has advantages and

limitations

● Achieve effective communication by using radio

operation, tactical call signs, pro-words, phonetic

alphabet, and basic protocols

CERT

Emergency Communications

29

Page 31: CERT Emergency Communications Radio Presentation.pdf · Introduction Effective communications is the greatest logistical problem during an emergency event CERT volunteers can be part

Amateur Radio Class

● Technician License Class

● 6 weeks 1 night a week

● $14.00 test fee

CERT

Emergency Communications

30

www.w5eul.com

[email protected]

Facebook

Amateur Radio Euless, W5EUL

Page 32: CERT Emergency Communications Radio Presentation.pdf · Introduction Effective communications is the greatest logistical problem during an emergency event CERT volunteers can be part

Emergency

Communications

Thank you!