Centre for Excellence in Intercultural Education (CEIE)
presents A Model for Action to Inclusively Engage Diverse
Students
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Goals of Presentation 1.Introduce our Model for Action: part 1
2.Demonstrate how our Centre (CEIE) applied the model: part 2
3.Provide you with an opportunity to apply the model to identify an
inclusion strategy for your organization: part 3
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AQAL Framework Intercultural Competence Part one: How are we
approaching inclusion in our model for action? A mash-up of 2
concepts
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First concept looks at intercultural theories: Intercultural
Competence Developmental Model of Intercultural Sensitivity
(Bennett, M.) Process Model of Intercultural Competence (Deardorff,
D.)
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Developmental Model of Intercultural Sensitivity (DMIS)
Bennett, M
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Process Model of Intercultural Competence Attitudes
KnowledgeSkill Desired External Outcome Desired Internal Outcome
Deardorff, D.
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We are weaving the two theories to look at intercultural
competence as: A mindset to engage in interactions in ways that are
mutually perceived as inclusive. This mindset is based on an
ethno-relative perspective of inclusion. The mindset and
perspective enables the outcome of effective and appropriate
communication and behaviour.
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Second concept uses an integral framework: AQAL Framework
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AQAL: Looking At What I Value, Dream, Think, Believe, Feel What
I Do, What you can see about me Who my people are What groups I
belong to How we relate What processes, systems I interact with-
Impact me Map the Reality of Inclusion
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Looking As Individual What I Value, Dream, Think, Believe, Feel
What I Do, What you can see about me Who are my people What groups
do I belong to How do we relate What processes, systems do I
interact with? Impact me? Student
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What we Value, Dream, Think, Believe, Feel What we Do, What you
can see about us What are our ways of working together? How do we
engage with others? What processes, systems do we interact with to
fulfill our role? What challenges do we face in serving students to
navigate through College processes? Student Services Team Looking
As Group
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College Values, Principles, Beliefs, Dreams What we Do, What
you can see about the College Who belongs? What communities are we
in relationship with? How do we relate to each other? What
processes, systems environments support College goals? College
Looking As Organization
Using our Action Model in Inclusive Student Service
Interactions Fall 2010 Fall 2011 Spring 2012 Summer 2012 Data
Collection IDI Focus group Observation Data Analysis Develop
Inclusion = Diversity + Engagement Model for Action Develop
Training Student Services Team Training on Intercultural competence
for service interactions Project End & Deliverables Final
Results
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Using our Action Model in Student Intercultural Encounters Mar
2011 Mar 2012 Summer 2012 Inclusion Fusion Art of Inclusion Sign a
Banners Racism Free Edmonton Conversation Cafe Drum Circle Speakers
Corner Inclusion Fusion Art of Inclusion Conversation Cafe
PhotoVoice Project End & Deliverables Documentary Presentation
Photo Installation Engage Students Association Faculty &
Staff
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Collected at Inclusion Fusion events that engaged participants
to use their voices through arts based events and conversations.
Student Perspectives of Inclusion
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Speakers Corner
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Hear a Perspective from Speakers Corner
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PhotoVoice Project Students photograph and share stories of
inclusion or exclusion in the college. They engage with others to
help them understand what makes a student feel included.
Intercultural competence includes engaging with our differences and
occupying our perspective with open curiosity.
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Boussena Looking at
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This is a picture of a place in my college and a woman going
into it. It is a place for many people to pray in. I feel comfort
when I look at this photo. This place makes me feel very
comfortable and quiet because I can pray my prayer on time and no
one can distract me with any noise. I feel special because there is
a place that I can practice my religion in. The mood in this photo
is inclusion. Boussena Looking as
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Asila Looking at
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This is a picture of two women. They sit separate from each
other on the main floor. I think the picture seems unfriendly. They
are unfriendly because they dont talk to each other. I feel sorry
when I look at this photo, because they were sad and they think too
much. I also feel sorry because they dont want to know each other.
They seem very unfriendly and they dont want to meet new people.
The mood of the photo is exclusion. Asila Looking as
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Organizations Values, Principles, Beliefs, Dreams What we do,
What you can see about the organization? Who belongs? What
communities are we in relationship with? How do we relate to each
other? What processes, systems environments support organizations
goals? Your Organization Inclusion = Diversity + Engagement