Central Florida Terminal Radar Approach Control (F11 TRACON)

2

TABLE OF CONTENTS Welcome Letter 3 Central Florida TRACON Today 4 Central Florida TRACON Leadership Team 6 Our Expectations of All Employees 8 Policies 9 Central Florida TRACON Directory 11 Local Area Information 13 Sporting and Special Events 18 Restaurants of Note 18 Online Resources 20 Points of Interest Map 22 Central Florida TRACON and Airport Area Map 23

3

Welcome Letter

Dear New Employee, Welcome to the Central Florida Terminal Radar Approach Control (TRACON). Orlando is a great place to work, and a great place to live. Making your home here, you’ll enjoy a wide range of activities, attractive housing options, good schools, and the chance to work with outstanding people. Each of us wants to welcome you to our facility and make you feel the same pride we have. Soon, you will be working side by side with our outstanding controllers. Through the training process, they will impart their knowledge, skills, and positive attitude to help make you a part of this team. Congratulations on being selected at F11 TRACON. You will find your career here challenging and rewarding.

Craig Chandler Craig Chandler North Florida District Manager & Central Florida TRACON Manager

4

Central Florida TRACON Today

The Central Florida Terminal Radar Approach Control became a stand alone facility on January 4th, 2009. Previously, The TRACON and Orlando International Tower were combined facilities.

The TRACON was commissioned in December 1983 and is currently budgeted to be replaced with a modern facility in 2014 or sooner. Through the past decade the Central Florida TRACON has seen numerous modifications and upgrades such as STARS (new radar system). The Central Florida TRACON is proud to be one of the host facilities to test new innovations to upgrade the National Airspace System. We have experienced unprecedented growth in air traffic making the Central Florida TRACON the 11th busiest in the United States.

The approach control’s airspace is approximately 6,000 square miles and goes from the surface up to 16,000 feet with more than 50 airports in it. There are 12 airports that we run more than 77 instrument approaches to and ten of those airports have control towers. In an average week we run more than 1,100 approaches to our satellite airports. In January 2008 the Orlando International airspace was redesigned to accommodate an additional RNAV arrival route and now can run a triple final approach as well. This greatly increases the airport’s capacity. The Central Florida TRACON will continue to meet the demands of air travel by our knowledge, service and commitment to excellence.

5

North Florida District &

Central Florida TRACON Organizational Chart

Craig Chandler

North Florida District Manager & Central Florida

TRACON Manager

Al Jennings Daytona Beach Tower/TRACON

Manager

Jerry Groendyke Fort Pierce

Tower Manager

Debbie Johannes

Jacksonville Tower/TRACON

Manager

Joy McAbee Orlando

Executive Tower Manager

Bert Simpson Central Florida

TRACON Staff Manager

Ron Fisher Tallahassee

Tower/TRACON Manager

Cheryl Bockstahler Vero Beach

Tower Manager

James Stark Sanford

Tower Manager

C. Boyd Martin Central Florida

TRACON Support Manager

Bryce Courtney Central Florida

TRACON Operations Manager

Kelly Ellison Central Florida

TRACON Operations Manager

Central Florida TRACON

Training Department Raytheon Technical Services Company

Central Florida TRACON

Plans & Procedures Department

Bill Smith

Front Line Manager

Dan Carmack

Front Line Manager

Don Romberg

Front Line Manager

Central Florida TRACON

Safety Assurance Department

Craig Osekowski

Front Line Manager

Mike Cleaver

Front Line Manager

Greg Sackett Front Line Manager Training Supervisor

Tom Benson Orlando

International Tower

Manager

6

Central Florida TRACON Leadership Team

Craig Chandler and Bert Simpson head the Central Florida TRACON Leadership Team. Below are their bios that outline career paths of these distinguished individuals and briefly describe their personal interests and hobbies. Craig Chandler, North Florida District Manager and Central Florida TRACON Manager Craig grew up in Owasso, Oklahoma. He attended the University of Tulsa, Eastern Kentucky University, and received his Bachelor’s Degree in History from Western Kentucky University. Craig is also a graduate of the Kentucky Law Enforcement College. Craig served as a Police Officer and Mental Health counselor prior to joining the FAA in 1982 at Nashville ATCT/TRACON. He was a controller, Quality Assurance and Training Specialist, and an Operational Supervisor at Nashville. In 1991 Craig reported to Orlando International ATCT/TRACON as an Operational Supervisor. In 1993 he served as Assistant Manager for Quality Assurance and Traffic Management. In 1994 and again in 1996 Craig was a field representative to Washington Headquarters for the Standard Terminal Automation Replacement System (STARS) program. In 1995 and 1997 Craig served as an Operational Supervisor until his selection as an Operations Manager in 1998. In 2003 he became the Assistant Air Traffic Manager at Orlando International ATCT. Craig was selected as the North Florida District Manager in 2005. Craig is married to his wife Marrillyn and has one son. During his free time he coaches baseball, basketball, and stays involved in youth football.

7

Bert Simpson, Staff Manager, Central Florida TRACON Bert was born and raised a Cornhusker and attended the University of Nebraska. Bert served in the United States Navy during the Vietnam era on an Aircraft Carrier and in various places around the world as a member of the Atlantic Air Wing. After serving our country he became the Vice President and company pilot for his family’s Architectural Firm until starting his Air Traffic career in August 1982. Bert started his career as a controller at Ontario, California Tower and then moved to Los Angeles in 1984. He started in LA, as a controller then became a Supervisor at LAX Tower in 1986. He then moved to Burbank TRACON in 1990 and worked as a controller and Supervisor until moving to the East Coast in 1993. He started his East Coast career at Washington National Tower/TRACON. While at DCA he was a controller, Plans and Procedures Specialist, Assistant Manager for Plans and Procedures, Quality Assurance and Training. He was the Special Projects Manager at DCA for the transition to a new Tower and TRACON in 1997. He then became the Support Manager until 2000 when he became the Operations Manager at DCA and the Security Manager for the Washington D.C. area. In July of 2002 he became an Operations Manager for the Potomac TRACON in charge of the transition of the DCA TRACON to the new Potomac TRACON. He completed this task in February of 2003 with the opening of the Mount Vernon sector in the Potomac TRACON. Bert then moved to Orlando to become the Operations Manager at MCO Tower and TRACON. In 2006 he became the Support Manager at MCO and held this position until the Tower and TRACON became separate facilities in January of 2009. On January 4, 2009 he became the first Staff Manager of the Central Florida Terminal Radar Approach Control (F11 TRACON). Bert and his wife Eileen have 3 grown sons and 3 grandchildren. Bert enjoys golfing, boating/sailing, traveling, going to the beach and visiting his grandchildren.

8

Our Expectations of All Employees

Central Florida TRACON leadership team expects all employees to:

• Come to work, be on time

• Be prepared – mentally and physically

• Understand leave policy and manage your leave appropriately

• Be cooperative and professional

• Treat people with respect and dignity

• Take initiative

• Be accountable

• Lead by example – be a good role model

• Do not tolerate or engage in any form of harassment or discrimination

• Actively participate in training

• Know your airspace and systems, know your equipment

• Use prescribed phraseology/correct facility and equipment names

• Follow rules and procedures

• Be open to feedback – provide honest information

• Be an effective team member

9

Policies

Reporting for Duty

Employees are to report for their assigned shift on time. If a situation arises that will prevent you from reporting on time, call the Operations Manager or Front Line Manager at 407-852-7553. Please ensure you allow enough time to report for work on time.

Hours of Duty

Operational personnel are assigned to work 8 hour shifts unless assigned an administrative day. Employees working an 8 hour shift are subject to immediate recall. Employees working an 8 hour shift may not leave the facility, during their shift, unless they have obtained management approval. Employees working administrative shift are assigned an 8.5 hour shift and may leave the facility for their 30 minute unpaid lunch break after obtaining management approval.

Parking

Parking is permitted in the facility parking lot. Employees must display their parking decal and FAA Identification credential to the armed gate guard to obtain access to the parking lot. Employees are required to update their vehicle information with the Administrative Staff.

Security

There are full time security officers at the TRACON on duty 24 hours each day. The security officers make random patrols within the facility and around the property.

10

Building Access

Proximity cards are needed to gain access to all facility exterior doors as well as doors to the TRACON and other restricted areas.

FAA ID Cards

FAA photo ID cards must be worn and visible at all times when on F11 TRACON property.

Guests and Visitors

Employees may have family members visit the facility after obtaining approval from management. After obtaining approval, the employee must advise the security officers of the upcoming visit, ensure the guests register at the guard house and must escort their guests at all times.

Cell Phones

Cell phones must be in the off position while in the operation. Personal reading material and electronic devices are not permitted in operational areas.

11

Central Florida TRACON Directory

Central Florida TRACON 9399 Airport Boulevard Orlando, FL 32827

Administrative Numbers

Administrative Offices 407-852-7575 Administrative Officer - Robin Peale 407-852-7536 Facility Fax 407-852-7560 Secretary - Terri-Lynn Stieber 407-852-7507 TRACON Supervisor 407-852-7553

Manager Numbers

District Manager - Craig Chandler 407-852-7548 Staff Manager - Bert Simpson 407-852-7542 Support Manager - Boyd Martin 407-852-7570 Operations Manager - Bryce Courtney 407-852-7513 Operations Manager - Kelly Ellison 407-852-7564

Front Line Managers

Office 407-852-7541 or 7543

Bill Smith, Greg Sackett, Mike Cleaver, Don Romberg, Craig Osekowski, Dan Carmack,

12

Support Staff Numbers

Support Staff Automation - Willis Bankston 407-852-7558 Plans & Procedures - Steve Ruckman 407-852-7511 Safety Assurance - Dennis Densmore 407-852-7557 Safety Assurance & Training - Bob Curry 407-852-7555

Raytheon Contractor Staff

Site Supervisor - Mark Coon 407-852-7577 Administrative Assistant - Sharai Pittman 407-852-7566 Administrative Assistant - Libby Mitchell 407-852-7544 Instructors Office 407-852-7578 Denny Groves, Phil Lelle, Jim Wright, John Testerman, Scott Burks and Chris Dailey

Remote Pilot Operators - 407-852-7584 Lisa Gilliam, Virginia Upp and Melissa Kostecki

13

Local Area Information

Orlando Profile

The city is best known for the many tourist attractions in the area, in particular the nearby Walt Disney World Resort, which is located in Lake Buena Vista about 20 miles south of Orlando city limits via Interstate 4. Other notable area attractions include SeaWorld and Universal Orlando Resort. The region sees an estimated 52 million tourists a year. Orlando has the second largest number of hotel rooms in the country, and is one of the busiest American cities for conferences and conventions with the Orange County Convention Center, the country's second largest in square footage. It is also known for its wide array of golf courses, with numerous courses available for any level of golfer. Despite being several miles away from the main tourist attractions, downtown Orlando is undergoing major redevelopment with a number of residential and commercial towers.

Orlando is close enough to Patrick Air Force Base, Cape Canaveral Air Force Station, and Kennedy Space Center for residents to commute to work from the city's suburbs. It also allows easy access to Port Canaveral, an important cruise ship terminal. Because of its proximity to the "Space Coast" near the Kennedy Space Center, many high-tech companies have shifted to the Orlando area.

14

Attractions Abound in Orlando

The Orlando area is home to a wide variety of tourist attractions, including the Walt Disney World Resort, Universal Orlando Resort, and SeaWorld Orlando. The Walt Disney World resort is the area's largest attraction with its many facets such as the Magic Kingdom, Epcot, Disney's

Hollywood Studios, Disney's Animal Kingdom, Typhoon Lagoon, Blizzard Beach, and Downtown Disney. SeaWorld Orlando is a large adventure park that features numerous zoological displays and marine animals alongside an amusement park with roller coasters and water park. Universal Orlando, like

Walt Disney World, is a multi-faceted resort comprising Universal Studios, CityWalk, and the Islands of Adventure theme park. Orlando has also become one of the fastest growing retail markets in the USA with at least five major upscale department stores opening last year alone and more than 50,000,000 square feet (4,650,000 m²) of shopping space in Central Florida.

Orlando has also been called Hollywood East because of numerous cinematic enterprises in the area. Until recently, Walt Disney Feature Animation operated a studio out of Disney/MGM Studios at the Walt Disney World Resort. Feature Animation-Florida was primarily responsible for the films Mulan, Lilo & Stitch, and the early stages of Brother Bear and contributed on various other

15

projects. The Florida Film Festival in nearby Maitland is one of the most respected regional film festivals in the country and attracts budding filmmakers from around the world. In addition, the implosion of Orlando's previous City Hall was filmed for the movie Lethal Weapon 3. Orlando's indie film scene has been picking back up since Haxan Film's The Blair Witch Project (1999) and a few years later with Charlize Theron winning her Academy Award for Monster (2003). A Florida state film incentive has also helped increase the amount of films being produced in Orlando and the rest of the state. Film production news is documented on Green Room Orlando.

The Orlando Metropolitan Area is also home to a substantial theatre population. Several professional and semi-professional houses and many community theaters dot the area including Orlando-UCF Shakespeare Festival, Orlando Repertory Theatre (Central Florida's only Professional Theatre for Young Audiences), Orlando Theatre Project, Starlight Dinner Theatre, Mad Cow Theatre, Theatre Downtown, The Osceola Center for the Arts, Winter Park Playhouse, Theatre Winter Haven, IceHouse Theatre, and Seaside Music Theatre. Orlando also hosts the Orlando International Fringe Theater Festival every summer. Disney also has a cast theater company known as S.T.A.G.E. as

well as Encore, a cast choir and orchestra whose annual charity concerts have raised thousands of dollars. In addition, the Bob Carr Performing Arts Center brings national tours through town on a regular basis. Each spring, local theaters and downtown venues play host to the Orlando International Fringe Festival, which draws touring companies from all around

the world as well as readings and fully staged productions of new and unknown plays by local artists. Also in the spring, Darden Restaurants sponsors a Festival of New Plays, hosted by Orlando-UCF Shakespeare Festival.

16

Shopping Malls

• The Florida Mall is the largest mall in Orlando, one of the largest single-story malls in the USA at over 1,849,000 ft² with over 250 stores, seven anchor department stores, and the Florida Mall Hotel & Conference Center tower.

• The Mall at Millenia is a contemporary two-level 1.2 million square-foot upscale shopping mall, including the world-famous department stores of Bloomingdale's, Macy's and Neiman Marcus. The mall is also home to Blue Martini, a popular trendy lounge and night club. In addition, IKEA Orlando opened adjacent to the mall on November 14, 2007.

• Orlando Fashion Square Mall is the nearest indoor shopping mall to Downtown Orlando. The mall features 4 anchor department stores and a 14-screen Premiere Cinema theater.

• Festival Bay Mall on International Drive is home to Ron Jon Surf Shop Orlando, Bass Pro Shops, Van's Skate Park, and a Cinemark theater. The Ron Jon Surf Park is currently under construction.

• Pointe Orlando is a 2-story outdoor mall on International Drive that features many shops, restaurants, and nightlife including a Regal Cinemas and IMAX experience.

• Prime Outlets Mall is an indoor and outdoor outlet mall on International Drive. The mall has recently been re-constructed and caters primarily to tourists.

• Orlando Premium Outlets is an outdoor shopping outlet mall that hosts many designer stores.

17

Museums

• The Orlando Museum of Art is Orlando's largest modern art museum. Located in Loch Haven Park, the museum has ongoing exhibitions of American portraits and landscapes, American impressionist works, and art of the ancient Americas. In 2003, the museum hosted the world-renowned full exhibition of the famous glass sculptor, Dale Chihuly.

• Orlando Science Center, is a 207,000 square foot (19,000 m²) hands-on learning center with hundreds of interactive exhibits for visitors of all ages. Images surround visitors on the giant screen of the Dr. Phillips CineDome. Other attractions include the Body Zone, teaching health and fitness, as well as an observatory. The center has the largest refracting telescope in Florida. In 2007 the Orlando Science Center hosted the nationally-renowned exhibit "Our Body, The Universe Within" featuring real human corpses.

• The Morse Museum of American Art, located in nearby Winter Park, houses the world's "most comprehensive" collection of the works of Louis Comfort Tiffany, among its permanent exhibits. It includes Tiffany art glass, jewelry, pottery, and the chapel interior designed for the 1893 World's Columbian Exposition in Chicago. There is also an exhibit on the Tiffany home, and American paintings from the 19th century. The museum was founded in 1942.

• The Orange County Regional History Center Features exhibits and artifacts from the earliest days of the region to the modern day. Includes information on everything from the time of the Seminole Indians to the founding of the city to the Civil Rights era to the Disney period to today.

• Mennello Museum of American Art features a variety of American Art exhibits, mostly from the 20th century. The museum is located in Lock Haven Park.

• Cornell Fine Arts Museum, situated on the campus of Rollins College, features significant loans, recent acquisitions, and items from the Cornell's renowned permanent collection. Admission is free.

• Harry P. Leu Gardens, which is an inner city oasis covering 50 acres (20,000 m²) and features colorful annuals, palms, an orchid house, a floral clock and a butterfly garden.

• Arboretum of the University of Central Florida is an arboretum and botanical garden located in the heart of the University of Central Florida main campus in East Orlando.

18

• The Holocaust Memorial Resource and Education Center of Central Florida is a non-profit museum and education center dedictated to the Holocaust during World War II.

Sporting and Special Events

Orlando boasts professional teams in basketball, arena football, and indoor soccer. Amway Arena is an indoor arena in Orlando, Florida. It is part of the Orlando Centroplex, a sports and entertainment

complex located in downtown Orlando. The arena is home to the Orlando Magic of the NBA, Orlando Predators of the Arena Football League and, the Orlando Sharks of the Major Indoor Soccer League. It also hosts the PlayStation Pro event on the Dew Action Sports Tour and the Ringling Brothers and Barnum and Bailey Circus annually, along with various concerts and other events.

Restaurants of Note

Emeril’s – Universal Studios CityWalk, 407-224-2424 www.emerils.com/restaurants/orlando_emerils/ Encompasses everything Chef Emeril Lagasse stands for; high energy, bold exciting flavors and an unforgettable experience.

19

Victoria & Albert's – 4401Grand Floridian Way, 407-824-2591 http://disneyworld.disney.go.com/wdw/dining/diningDetail?id=VictoriaandAlbertsDiningPage

Indulge your discriminating culinary tastes at this elite, intimate and elegant eatery recognized by the nation's top food critics. This very-special-occasion romantic Victorian retreat offers nightly harpists, lavish décor, personalized menus and a long-stem rose for each lady. An exceptional prix fixe menu paired with world-class wines is prepared daily.

Seasons 52 – At the Plaza Venezia 7700 Sand Lake Road, 407-354-5212 www.seasons52.com Seasons 52 is a casually sophisticated grill and wine bar that invites you to discover the sensational flavors of our seasonally changing menu. Our passion is to serve highly flavored meals that are better for you and focus on the best of each season. We use natural cooking techniques such as grilling over open fires to give our food exceptional taste with fewer calories than similar restaurant meals. Smokey Bones – 3400 East Colonial Drive, 407-894-1511

www.smokeybones.com Smokey Bones features a rustic mountain lodge dining environment. The menu features genuine barbeque and other great American favorites; hand-rubbed, hickory smoked, fall off the bone barbeque, great burgers and steaks, fire-grilled chicken, and fresh salads.

Orlando Foodie Awards http://www.orlandosentinel.com/travel/orl-db-foodies-search-main,0,3242566.htmlstory Want to find the best restaurants in Central Florida? View the restaurants that won our ninth annual Foodie Awards contest, the Sentinel's salute to dining in and around Central Florida. Winners were selected in a vote of Orlando Sentinel readers. We also have included Orlando Sentinel Restaurant Critic Scott Joseph's picks in the same categories.

20

Local Area Resources www.cityoforlando.net http://en.wikipedia.org/wiki/Orlando,_Florida

Community Volunteering

www.handsonorlando.com

Chamber of Commerce

www.orlando.org

Local News

www.orlandosentinel.com www.wftv.com www.myfoxorlando.com www.wesh.com www.local6.com www.cfnews13.com

21

Public Schools

www.ocps.net

www.lake.k12.fl.us

www.scps.k12.fl.us www.brevard.k12.fl.us www.osceola.k12.fl.us

Housing and Relocating Assistance

www.realtor.com www.mlsfinder.com/fl_mfrmls/orlandoavenue

Local Sports Teams

Basketball: Orlando Magic www.orlandomagic.com Baseball: Atlanta Braves www.atlanta.braves.mlb.com/atl/ticketing/springtraining.jsp Arena Football: Orlando Predators www.orlandopredators.com Indoor Soccer: Orlando Sharks www.orlandosharks.com

22

The aiport diagram has been redacted for posting on the web.It will be available in the guide you will receive from your facility.

24

Photos of the Airport Terminal

Below is a selection of photos of the main airport terminal of Orlando International Airport.