30 Washington StreetCentral Falls, RI 02863-2842

(401) 727-9090 www.cfhousing.org

ANNUAL REPORTOctober 1, 2009 – September 30, 2010

Central Falls Housing Authority

Central Falls HousingAnnual ReportOctober 1, 2010 – September 30, 2011

to provide safe, decent, and affordable housing to the Central Falls residents that we serve

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We are confident that we will be up to these challenges and that together we will continue to give our residents and the entire Central Falls Community much to be proud of.

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mission statement

The mission of the Central Falls Housing Authority is to provide safe, decent and affordable housing and to establish programs that will educate, enhance

and empower the lives of all the people in the community we serve.

Board of Commissioners►Julio Castillo, ChairmanGladys Burns, Vice Chairperson Neil Flynn, CommissionerAlice Bociek, Commissioner

Commissioners serve as the governing officers of a public- corporate entity, one which functions as developer and landlord of local low-income housing programs.

chairman statement

I would like to thank my fellow Commissioners, Alice Bociek, Gladys Burns, and Cornelius Flynn in addition to our Executive Director Tina Sullivan and the wonderful team she has assembled at The Central Falls Housing Authority for making 2011 one of our best years ever. It is all too easy to point fingers and speak of the many troubles facing our fair City in recent times but as The Chairman of the Housing Authority’s Board of Commissioners I am proud to state that we have proven that teamwork and staying “true” to our mission “to providing safe, decent, and affordable housing to the Central Falls residents that we serve” is a formula for success.

During the past year, our Housing Authority was named a “High Performer” for its Capital Fund Program, the Public Housing Assessment System (PHAS) rated us a “High Performer” with a score of 97 out of 100, and the Section 8 Management Assessment Program (SEMAP) awarded us a perfect score of 100%. On behalf of the Board of Commissioners, I would like to again thank each and every team member for making this possible.

The coming year will be filled with many new challenges and I call upon our entire staff to push ourselves each and every day to be the best that we can be.

Cheers!Julio C. CastilloChairman Central Falls Housing Board of Commissioners

The Central Falls Housing Authority is pleased to present its Annual Report for FY 2011. We continue to be humbled by the task of providing safe, affordable housing to those in need in our community.

We proudly report that in 2011 the Authority continued to positively impact the lives of the Central Falls senior citizens, disabled individuals, and families within our community. While doing so, the Authority once again earned the highest program assessment scores for its Public Housing and Section 8 programs from the US Department of Housing and Urban Development. Through these efforts we continue to strive even during these tough economic times.

I am extremely proud of the staff and the work that is accomplished each day. The staff is directly responsible for the success of the agency. Residents and participants in the housing programs, frequently offer a positive response and compliment personnel for the services received. Our properties are well maintained and the staff’s dedication to residents helps to make this Agency an asset to the community. I wish to thank Chairman Julio Castillo and all Commissioners for their continued leadership, support and dedication to the Agency, its residents and employees. The Board members sustain a vital role in developing the vision for the future while monitoring the Agency’s mission. Additionally, I would like to thank all the Directors of the Agency’s non-profit corporations for their time and commitment. With the valued support provided by our partners, employees, and supporters across the country, we will continue to work toward a future where every person in Central Falls has safe, decent and affordable housing.

Tina-Marie Sullivan

executive director statement

The following financial reports shown below reflect the financial condition of the Central Falls Housing Authority for the fiscal year ending September 30, 2011.

Central Falls Housing Authority Local Economic Impact - 9/30/11

City of Central Falls PILOT $ 75,462 Payroll and Benefits $ 1,346,547Supplies and Services $ 1,211,053Utilities (Water, Sewer, Electric & Gas) $ 485,361HA Payments to Property Owners $ 4,433,512 Central Falls Housing Authority Statement of Operations - 9/30/11

Total Revenue $ 7,956,997Total Operating Expenses $ 7,128,302Net Operating Income $ 828.695Depreciation $ 528,613Net Income $ 300,082 Central Falls Housing Authority Statement of Assets, Liabilities & Equity - 9/30/11

Total Assets $ 11,314,640Total Liabilities $ 1,076,674Total Equity (Net Assets) $ t0,237,966Total Liability & Equity $ 11,314,640

financial statement

Forand Housing Development 202 UnitsWilfrid Housing Development 125 Units

public housing

The Central Falls Housing owns and manages 327 units within 2 buildings. The Authority is a public agency that provides subsidized housing to low and moderate income individuals and families. In addition to conventional public housing within the City of Central Falls, the Authority administers the Section 8 Rental Assistance Program. The Author-ity receives federal and state assistance in order to operate these programs and, as such, is governed by all applicable housing regulations issued by the U.S. Department of Housing and Urban Development.

FORAND MANOR COMMUNITY

Income Levels# of Households • Extreme Low Income 158 • Very Low Income 30 • Low Income 11

Resident Ages # of Residents • <50 23 • 50-61 58 • 62> 149

Ethnicity # of Households • Non-Hispanic 151 • Hispanic 77

Head of Household by Gender # of Households • Female 143 • Male 85

WILFRID MANOR COMMUNITY

Income Levels# of Households • Extreme Low Income 84 • Very Low Income 32 • Low Income 9 Resident Ages # of Residents • <50 7 • 50-61 25 • 62 > 109 Ethnicity # of Households • Non-Hispanic 107 • Hispanic 34 Head of Household by Gender # of Households • Female 104 • Male 37

Public Housing Leasing Rate of 99% for the 2011 fiscal year.

public housing demographics

Community Changes and Housing Market Impacts: While foreclosures have increased throughout the year, the housing authority has not been impacted by decreased availability of units. The political turmoil, increased taxes, pension reform and overcrowded schools endured by the community this year, has offset the impact of a decreased rental stock market. Residents are moving out of Central Falls which place empty units back on the market.

Budget: The Authority received a fiscal budget allocation of $4,277,244. Our utilization rate of 100% exceeds the 95% minimum utilization required by HUD.

Program Utilization and Department Updates: The Section 8 Departments scheduled Landlord meetings at different times during each year to inform owners, and potential owners, of how the program functions. We have not experienced a shortage of available units, and our utilization rate has been above require-ments. We are working on increasing utilization to maximize utilization of Net Restricted Assets. The Authority pulled 207 applicant families from the waiting list, and issued vouchers to 82 families. Of the 82 applicant families that received vouchers 55 leased in Central Falls, 2 leased in other jurisdictions, 2 were absorbed by other housing authorities, and 4 forfeited or their vouchers expired.Housing Choice Voucher Waiting List: Total Number of Applicants 419Total Number pulled in 2010/2011 207Vouchers Issued from Waiting List 82

Annual Budget $4,277,244Annual Budget Percentage of Funds Utilized 100.4%Annual Leasing Rate 96.1%Year to Date Average Housing Assistance Payments $673.62Designated Vouchers 553Families 540Under Contract in Central Falls 479Under Contract in other Communities 61Administered for other Authorities 24

Housing Choice Voucher Program:

leased housing

Applicant Families Served by Ethnicity: Hispanic 272White 115Black 32

Mission: Since 1995 the Central Falls Family Self-Sufficiency Foundation (FSSF) has served the economically depressed City of Central Falls, Rhode Island – developing programs to meet the unique needs of financially dependent single parents (almost exclusively women) and their children. It was established to teach the skills necessary to transition families off their dependence on public assistance. These newly acquired skills become the tools needed to maintain economic indepen-dence and financial security – permanently.

Objectives: Provide programs/services to ensure that participants complete their education and earn a living wage; teach skills necessary to set and attain realistic goals; provide support services designed to assist participants as they work toward self-sufficiency; provide services to meet the needs of ALL family members.

We provided educational and job training services to Central Falls’ low income parents and teens via Family Self-Sufficiency and Youth Employment Programs. With the support of our individualized services our parents are attending college, training programs, or vocational schools, and obtaining living wage jobs. Our teens are attending life and job skills classes and practicing new skills on the job.

The four key objectives fulfilled by FSSF’s goal in FY2011:1. Provided programs and services to ensure that participants completed their education and

earned a living wage.2. Taught the skills necessary to set and attain realistic goals.3. Provided support services designed to assist participants as they worked toward their goal of

self-sufficiency4. Provided services to meet the needs of all family members.

family self-sufficiency foundation

Youth Employment Program (Youth Development Program):• We served a total 18 young adults in our Summer Employment Programs.• 05 were served in our Summer Youth Employment Program (SYEP) and 18 in our Job Development Fund

(JDF) summer program.• SYEP and JDF provided local youths with jobs in the city. Teens were placed in SCOPE, Parks and Recs,

The Wardrobe and the Central Falls Housing Authority. Each teen received a stipend of $100.00 per week for six weeks.

• Three of the participating seniors went on to the college of their choice.

Family Self-Sufficiency Program Demographics served:We served 54 participating families:• 1 males• 53 females• 119 children from participating families

Heads of Household Ethnicity:• Hispanic: 38 • White: 05• Black: 11

Employment:• Employed: 39• Unemployed: 13

6 participants graduated from FSS program FY 2011

All of the graduates are off Public Assistance 2 Graduate are off of Section 8 All graduates are full-time employed1 Graduate Purchased a home in 2011

6 participants graduated from FSS program FY 2011

All of the graduates are off Public Assistance 2 Graduates are off of Section 8 All graduates are full-time employed 1 Graduate Purchased a home in 2011

successful fss participants

resident services

The Resident Service program was established by funding provided by the 2007 HUD ROSS (Resident Opportunity Self-Sufficiency) grant for elderly and disabled residents of Central Falls Housing Authority. The program employs one full time Resident Service Coordinator that is available to the residents and has offices in both Forand and Wilfrid Manors. The goal of resident services is to assess the needs of residents, provide referrals for services needed and ensure that services are provided in order for residents to remain in their homes as long as possible without needing a higher level of care, allowing them to age in place with dignity. The Resident Service program also provides activities and outreach to residents to promote healthy living options and wellness programming.

Training- The Resident Coordinator has completed training and is certified through Nan McKay & Associates for Fair Housing and Reasonable Accommodations. Resident Service Coordinator has completed online coursework from Ohio State University and completed exam and Certified as Professional Service Coordinator recognized nationally from American Association of Service Coordinators. Continuously attends trainings provided by RI Department of Elderly Affairs, completed coursework and certified in Public Housing Management.

Community Partners- Resident Services works with many organizations and agencies within the local community and statewide.

The following are agencies that have partnered with CFHA over the past fiscal year:Central Falls Police DepartmentCentral Falls Fire DepartmentBlackstone Health Inc.East Bay Community Action ProgramBlackstone Valley Community Action ProgramDepartment of Elderly AffairsGenesis Healthcare Bayada Nurses of RIGenerations Adult Day Health Center

The Central Falls Housing Authority is pleased to announce it received 2 awards of Merit from the National and New England Region of NAHRO.- Emergency Preparedness - National Award of Merit Project Design

The project enhanced the sense of community by creating an emergency shelter and kitchen site for the city of Central Falls. By creating the shelter and kitchen site, the residents of Central Falls have the opportunity to have a place to go and have a prepared hot meal and electricity in any case of an emergency power outage or natural disaster. By having power in the community rooms, it enables the staff and the American Red Cross staff that will be on hand during an emergency the ability to have a better knowledge of who is affected the most by the disaster and monitor their needs in a more effective way.

Activities/Outreach- Resident Services has worked with above mentioned agencies in continuously providing services and activities to the residents of CFHA. CFHA has sponsored Boston Red Sox Day with the Boston Red Sox game on big screen TVs and had a cookout for each building. The Attorney General’s office presented to residents that most up to date information regarding identity theft, fraud and scams. Generations Adult Day Health Center provided information regarding services and activities provided by the health care center. Bayada Nurses of Rhode Island have provided CFHA with a registered nurse to be on site for both Forand and Wilfrid Manors twice a week for two hours in each building. The nurse provided residents the opportunity to have their blood pressure monitored as well as been seen by a medical professional to triage their needs before contacting with their doctor or calling 911. There have been flu clinics at the beginning of each flu season in each building, flu shots provided by Memorial Hospital of Pawtucket and Maxim Home Healthcare.

Community Service- Resident services has afforded a number of residents the opportunity to complete community service hours within the CFHA, and not requiring them to leave the building. This has been a positive experience, as it promotes a more neighborly feeling among residents as they are helping each other and taking pride in their community.

award of merit

our community

The Maintenance Department’s mission is to provide decent, safe, and sanitary housing to the Central Falls Housing Authority by responding to all emergency work orders within 24 hours and completing all routine work orders in 48 hours.

The Maintenance Department’s commitment is to focus on the “made-ready” time of units and effectively communicate with other departments to keep the turnaround time to less than 15 days.

We continue to control and track maintenance turnaround time using several management reports, ensuring each site is accountable for performance and improvement.

Our departmental goal is to

maintain our “A” rating

from HUD.

facilities

During the 2011 fiscal year, the Authority was pleased to develop and oversee the following capital improvement activities at the housing developments:

Concrete Sidewalk Repairs Wilfrid/Forand $11,311 Park Lot Seal Coating Wilfrid/Forand $21,537 Generator Project Forand/Wilfrid/Amex $698.00

modernization

meet the staff

our community

2011 one of our best years ever

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With the valued support provided by our partners, employees, and our supporters across the country, we will continue to work toward a future where every person in Central Falls has safe, decent and affordable housing.

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30 Washington StreetCentral Falls, RI 02863-2842

(401) 727-9090 www.cfhousing.org

ANNUAL REPORTOctober 1, 2009 – September 30, 2010

Central Falls Housing Authority