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www.CentralCoastClaims.org
A Professional Insurance Claims Organization
June 2015Volume XXIII • Number II
Central Coast ClaimsAssociation News Network
Insuring The Insurer
Celebrating 23 Years with the CCCA!
@
Scott’s SeafoodDowntown San Jose
185 Park Ave, San Jose, CA- please see page 5
Thursday, June 18, 2015
Certified Continuing Ed InstructorOwner: Servpro of Auburn/Rocklin
Ethics for the Adjusterthree (3) hour CE luncheon course
Join The CCCA for a Special Luncheon and Continuing Education Seminar
3CE Seminar & Luncheon Ethics For The Adjuster
Ruth GriffithLuncheon &
CE Course Noon - 3pm
Successful first step with CCCA Re-Launch at May 21, 2015 meeting- see page 4
2 Central Coast Claims Association News Network • June 2015
SECRETARYAndrea Latimer
Alliance Environmental Group408-829-5807
2015 BOARD OF DIRECTORS
CCNC Reps: Voting - Ray Depa, Crawford & Co. & Shelly Lefore, Casualty Adjusters Guide, Inc. • Alt Voting - Bryan Harrison, Association News Network, Inc.
VICE PRESIDENTBob Tucknott
Tucknott Electric Co.(925) 931-0800
PRESIDENTApril Wilkinson
David Morse & Associates(916) 410-0865
TREASURERShelly Lefore
Casualty Adjusters Guide(408) 782-5998
Your Central Coast Claims Association Board of Directors2015 OFFICERS
Bryan Harrison Association News Network, Inc.
Communications Chair
Lynna HarrisonAssociation News Network, Inc.
Membership Chair
Denise Garcia
Bowling Tourney Chair
Central Coast Claims as s o C i at i o n
Invite Your Associateswww.CentralCoastClaims.org
2015 CCCA Membership
Join Now Online!
www.CentralCoastClaims.org
Central Coast Claims Association News Network • June 2015 3
POSITIONS AVAILABLECLAIMS INDUSTRY PLACEMENTSGary E. Mingus, GEM Search Group provides both Temporary, Temp to Hire and Direct Hire placements in the Insurance Industry also, placing Vendors related to the Insur-ance Industry. Call Gary Mingus 866-935-4426 or email to [email protected]. Serving the Insurance Industry since 1995.BMS CAT has Current Open Positions In the S.F. East Bay Area: We offer top pay, ad-vancement opportunities, company paid medical and more!Construction Estimator / Project Manager: We are looking for individuals with construction estimating experience using Xactimate Software. This position will also be responsible for managing the project through completion. The right candidate will demonstrate the ability to make decisions, direct and motivate others.Outside Sales - Emergency Response: The ERC is the first person on-site when a commercial property suffers a fire, water damage or other large scale event that would cause loss of business. This position will provide advice, counseling, and secure the business for BMS CAT and solidify the project prior to a project manager taking over.Crew Supervisor: We are looking for natural leaders who can inspire those around them to perform at high levels. This position will lead, train and motivate team mem-bers in all facets of our operation. The ability to survey a project and envision the steps required to achieve completion are critical. Experience in restoration is required. This is a hands-on multitasking position. Regional Account Manager: We are looking for individuals who have experience call-ing on and selling to insurance adjusters and agents, commercial property owners and management companies as well as commercial facility managers. This is a relationship building role and you will be tasked with assuring that when disaster hits, we are the vendor of choice for remediation and rebuild. 90% of your time will be spent in the field.To apply please visit our web site at: www.bmscat.com click on the “employment opportunities” link at the bottom of the page and complete our on-line application.SR Casualty Claims Adjuster - York Risk Services Group, Inc is currently seeking candidates to fill a SR Casualty Claims Adjuster position. Qualified candidates will have a minimum of 10 years GL experience with 5 years public entity experience preferred. Visit our website www.yorkrsg.com/careers and appy to position SLASAC-RAMENTO01071501. Will consider candidates in the Bay Area as well.Experienced estimator needed for a busy General Contractor located in the East Bay and specialize in insurance reconstruction repairs throughout the Bay Area. We are seeking an Estimator with experience in property insurance related claims and a background in construction.The ideal candidate will have the following qualifications:
• Experience working with Xactimate estimating software and knowledge in property claims handling• Sales experience in maintaining relationships with existing clients as well as a constant commitment to cultivating new ones• Excellent communications skills along with attention to detail and follow through• Good computer skills: Excel, Word and Outlook• Able to balance job site visits throughout the greater Bay Area and office work• Clean driving record
Co m p e t i t i ve s a l a r y, b e n e f i t s a n d 4 0 1 K . P l e a s e e m a i l re s u m e s to : [email protected].
Submit Your Job Connection ad to:Choose from Five (5) Monthly Editions - Four Print + Online Edition:
Up to 50 words just $45 (just 50¢/word thereafter) Run Your Ad Network-Wide for a net rate of just $180/mo.
Next Deadline for submissions is June 26, 2015call 209-229-8240 or fax FAX# 209-229-8328
Thursday, June 18, 2015Three-Hour Luncheon Continuing Education ClassEthics for the AdjusterRuth Griffith, Certified presenter, Servpro of Auburn/Rocklin Luncheon - noon-1pm - 1st hour of class 1pm-3pm - remainder hour of CE class three (3) CDI CE credits- see page 5
TUesday, July 21, 2015 -
CCCA Night at the Oakland A’s!- see page 4
August 10-12, 2015Claims Conference of Northern California“Hot August Claims” - www.ClaimsConference.org Early-Bird Registration valid through June 16, 2015
Thursday, September 17, 2015Luncheon meeting - speaker to be announced
Thursday, October 15, 2015 CCCA Charitable Bowling Tournament- see page 7
Thursday, November 19, 2015Luncheon meeting - speaker to be announced
Thursday, December 17, 2015Holiday Luncheon party - BINGO is Back!
4 Central Coast Claims Association News Network • June 2015
Castellon on Fire Claims Subrogation at May CCCAThe re-launch of the Central Coast Claims Association May 15, 2015 was deemed a very successful "new beginning". Ulises Castellon, CPCU RPA, with Fire Cause Analysis, brought his engaging style as the instructor for his two hour continuing ed.-accredited presentation on fire claim subro-gation. Ulises said "the bottom line comes from the film Jerry Mc Quire: "Show me the Money".Castellon’s presentation included a funny, insightful, telling slide-show of a case study that clearly demonstrated the need for thorough and properly handled fire investigation efforts. The fire in the slide-show appeared to be an electrical in origin, only to be proved that things are not always what they appear to be. He spoke about “the bible” of the industry: NFPA 921 - a Guide for Fire Explosion Investigation. www.nfpa.org.
By Lynna Harrison, Association News Network, Inc.
NFPA 921 sets the bar for scientific-based in-vestigation and analysis of fire and explosion incidents. Attendees were given an example of a large residential fire loss. Ulises pointed out all the reasons to suspect arson. The house had a “for sale” in the front yard, for example. The home was owned by a neurosurgeon who had built this home as a duplex for his Mother-in-law to live in one side, with a duplicate side adjacent. The two sides were connected by a joint living space. The mother-in-law became involved with the Project Manager, who then moved-in with her. Thereafter, the son-in-law (doctor) moved out and puts the house up for sale. It was a very entertaining tale, leaving one to surmise potential nefarious actions. The fire origin was traced to the Grandma's Art Studio. Castellon described in detail the methods and importance of locating the origin before determining the source of the fire. A thorough fire investigation, which required pain-staking work sifting through piles of debris for weeks, revealed that a custom ornamental tube fireplace with a gas leak was to blame for the fire. There was no arson after all. The Fire Investigation team built a model of the room they then burned to help determine origin. In the end, a legitimate subrogation claim against manufacturer was established.Nearly everyone stayed throughout the two hour session. Those requiring CE credits received documentation of two units.The re-launch effort for the Central Coast Claims Association was deemed a successful start, with 22 people in attendance. Following a June 18th CE course/luncheon on Ethics, the group will take a social outing break for a night at an A’s game in July.Support for this group is on the rise!
CCCA Night at the Oakland A’s! Tuesday, July 21, 2015
Group rate package includes seating, food and drink coupons, and more.
Free parking Tuesday, fun and camaraderie!
Plan now to attend. Further details to follow
www.CentralCoastClaims.org
New 2015 CCCA President, April Wilkinson, thanked continuing education presenter Ulises Castellon for bringing his expertise to the group.
Slideshow photo of case study house as it burned. Mr. Castellon in action.
The re-launch of the CCCA at Scott’s Seafood in San Jose was deemed a successful first step back.
Central Coast Claims Association News Network • June 2015 5
Back at:
Scott’s Seafood Bistro
11:30 a.m. check-in/social 12:00 pm - 1 pm First Hour Class & Luncheon
1:00-3:00 pm second & third hours of class
Insurance Adjuster Members:(or with donation to CCCA Charitable Fund)Please RSVP so we know you’re coming:
[email protected], or call 510-896-9065 Insurance Adjuster Non-Members: $15
Associate Members: $35 Non-members or No Reservations: $45
OR, for payment by check or cash at the door, please RSVP with 2015 CCCA Interim Secretary Andrea Latimer, of Alliance Environmental Group:
408-829-5807, or [email protected]
Purchase your lunch Now online: www.CentralCoastClaims.org
Thursday
June 18, 2015
185 Park Ave, San Jose, CA
Asbestos & Lead Abatement •Mold Remediation •
•Demolition •
Air Duct Cleaning • Hazardous Remediation •
(877) 683-9249 www.Alliance-Enviro.com
To Eliminate Mold, Asbestos & Other ContaminantsDon't Hold Your Breath
featuring
Ruth GriffithCertified Continuing Education Instructor
Servpro of Auburn/Rocklin
Ethics for the Adjuster3 hour CE luncheon course at June 18, 2015 CCCA
Join The Central Coast Claims Association for our next luncheon meeting, Thursday, June 18, 2015 for an accred-ited CE Course on Ethics. The session will run from 12pm-3pm, including our regular luncheon the first hour.
The premise for this ethics course is that, though we may have solid ethical foundations and are capable of making rational ethical decisions, our
ethical lapses are likely to come when we are stressed, angry, upset, worried, or otherwise disengaged.
Ms. Griffith explains, “Each and every day we are faced with decisions that we make that could cause harm to others, or ourselves. Facing ethical decisions can be very difficult, especially with the types of decisions that may seem correct at first, but we later find out were not so great. As we explore what ethics is.
“I will also challenge you to be prepared to become involved in hourly group activities. The group activities will help reinforce what we have learned, and also give us the ability to better deal with ethical decisions making in our own lives.”
Come for the luncheon and stay throughout, or leave early as needed. Full course must be completed to receive DOI Continuing Education credits.
Enroll now at CentralCoastClaims.org.
“Each and every day we are faced with decisions that we make that could
cause harm to others, or ourselves.”
This three hour course offers three adjuster CE credits. Join in now!
6 Central Coast Claims Association News Network • June 2015
CONTRACTORS - ASBESTOS/LEAD/MOLD REMEDIATIONALLIANCE ENVIRONMENTAL - Ed Work3545 Victor Street www.alliance-enviro.com • (408) 830-9700Santa Clara, CA 95054 [email protected] • Fax (408) 980-9746AMERICAN TECHNOLOGIES, INC. - Kyle Pickett23 Las Colinas Lane # 107 (408) 362-3030San Jose, Ca. 95119 Fax (408) 362-3035JM ENVIRONMENTAL, INC. - John Moore & the JM TeamPO Box 2189 www.jmenvironmental.net • (916) 726-0304Granite Bay, CA 95746-2189 Fax (916) 726-0340P.W. STEPHENS ENVIRONMENTAL, INC. - Steve MacFarlane/Kim MacFarlane4047 Clipper Court www.pwstephensinc.com • (510) 651-9506Fremont, CA 94538 Fax (510) 651-7702
CONTRACTORS - ELECTRICALTUCKNOTT ELECTRIC CO. - Robert A. Tucknott6850 Regional St. Suite 110 [email protected] • (925) 931-0800Dublin, CA 94568 www.Tucknott.com • Fax (925) 931-0817
CONTRACTORS - GENERAL/RESTORATIONBELFOR USA - Dave Warters/Lisa Schwichtenberg2365 Industrial Pkwy West (888) 543-3473 • Fax (510) 887-9110Hayward, CA 94545 [email protected] M. SPRINGS CONSTRUCTION - Murat Zilinki 881 Hurlingame Ave. (650) 222-2850 Redwood City, CA 94063 www.SpringsConstruction.comWARD- TEK, INC. RESTORATION & CONSTRUCTION325 Old County Rd. (650) 631-7383Belmont, CA 94002 www.wardtekinc.com • Fax (650) 631-1302
CONTRACTORS - MICROBIAL REMEDIATION ALLIANCE ENVIRONMENTAL - Ed Work3545 Victor Street www.alliance-enviro.com • (408) 830-9700Santa Clara, CA 95054 [email protected] • Fax(408) 980-9746AMERICAN TECHNOLOGIES, INC. - Kyle Pickett23 Las Colinas Lane # 107 (408) 362-3030San Jose, Ca. 95119 Fax (408) 362-3035BELFOR USA - Dave Warters/Lisa Schwichtenberg2365 Industrial Pkwy West (888) 543-3473 • Fax (510) 887-9110Hayward, CA 94545 [email protected] ENVIRONMENTAL, INC. - John Moore & the JM TeamPO Box 2189 www.jmenvironmental.net • (916) 726-0304Granite Bay, CA 95746-2189 Fax (916) 726-0340P.W. STEPHENS ENVIRONMENTAL, INC. - Steve MacFarlane/Kim MacFarlane4047 Clipper Court www.pwstephensinc.com • (510) 651-9506Fremont, CA 94538 Fax (510) 651-7702
Central Coast Claims A.N.N. Services DirectoryThank you to all our paid CCCA Directory Listing Sponsors. Please let them know you saw them in the CCCA News Network.
ENGINEERS - FORENSICI-ENG-A® OF CENTRAL CALIFORNIA A Division of Pauli Engineering, Inc www.pauliengineering.com • (559) 237-4408Cause & Origin Investigations, Plans for building reconstruction.
FIRE INVESTIGATORSFIRE CAUSE ANALYSIS - Ulises Castellon, CPCUThroughout California, Arizona (800) 726-5939 • Fax: (510) 649-3099Nevada, Oregon, N. Dakota & Minnesota [email protected] REMOVALNATIONWIDE OVERSPRAY - Eric Gerencser Benicia, California www.overspray.net • (925) 408-5909Safe Overspray Removal [email protected] • (800) 345-1269
PROPERTY RESTORATION/CLOTHING SPECIALISTBright Leaf Cleaners - John MorrisonGarment Restoration - [email protected] • (209) 601-6899 Nobody CARES about you more www.blcleaners.comCRDN - Steve Depper/Michelle Windsor2094 Mt. Diablo Blvd. (877) 939-1588 Walnut Creek, CA 94596 www.crdngba.comFABRIC RESTORATION SERVICE TEAM - Jim Nicholas3201- A Investment Blvd. (510) 723-1000Hayward, CA 94545 [email protected] • Fax (510) 723-1010
PROPERTY RESTORATION/CONTENTSAMERICAN TECHNOLOGIES, INC. - Kyle Pickett23 Las Colinas Lane # 107 (408) 362-3030San Jose, Ca. 95119 Fax (408) 362-3035BELFOR USA - Dave Warters/Lisa Schwichtenberg2365 Industrial Pkwy West (888) 543-3473 • Fax (510) 887-9110Hayward, CA 94545 [email protected] MANAGEMENT COMPANY Water, Smoke & Environmental Specialists (800) 400-50581070 Commercial St., Ste 101 Fax (408) 436-1892San Jose, CA 95112 www.restorationmanagement.comSERVICEMASTER OF SAN MATEO/S. SAN FRANCISCO - David Decker439 Eccles Ave. [email protected] • (415) 584-6100S. San Francisco, CA 94080 Fax (650) 873-6334
Thanks to ALL our Paid Advertising Sponsors!
Deadline for July issue submissions is June 26, 2015
The Central Coast Claims Association News Network© is a production of Association News Network, Inc. Published monthly as a free service to the CCCA with a commitment and dedication to the promotion and betterment of this professional organization. The views and comments expressed within the articles herein do not necessarily reflect the views of A.N.N., Inc. or CCCA. Both the publisher and the association assume no responsibility for any opinions and/or state-ments offered by contributing authors to the publication. Acceptance of advertising material does not constitute endorsement of the products or services offered. A.N.N., Inc. reserves the right to reject any advertising copy or placement. We encourage industry support of this professional organization - its monthly newsletter publication and web site. Go to: www.CentralCoastClaims.org
© 1993-2015, all rights reserved • Association News Network, Inc. • www.AssociationNewsNetwork.com2455 Naglee Rd. #263 . Tracy, CA 95304 • 209.229.8240 • fax 209.229.8328
Bryan Harrison, Publisher [email protected] • 925.708.5569
Lynna Harrison, Customer Serivces [email protected] • 925.785.7021
Central Coast Claims Association News Network • June 2015 7
Bowling with the CCCACome Join our Bowling Extravaganza
Net proceeds will be donated to Angel Flight West and Children’s Hospital.
@ Morgan Hill Lanes - 650 Tenant St., Morgan Hill, CA
This is our opportunity to give back!Sponsor a lane and bring out your best bowlers,
clients and friends. We will be looking for food sponsors, drink sponsors,
award sponsors and charity sponsors as well.
The CCCA is back on the lanes this October. Don’t miss out. Be part of all the action!
Contact Denise Garcia for more details
at 408-483-7370 or [email protected].
Save The Date! 2015 CCCA BowlingTournament
ThursdayOctober 15, 2015
Help Sponsor the Revitalization of the CCCA while improving your own company
branding and visibilityYOUR AD HERE! Call 925-785-7021
Rates & Size Specifications options at: www.AssociationNewsNetwork.com
TO:
AssociationNewsNetwork.com
Return Service Requested
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www.CentralCoastClaims.org
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June 2015 Volume XXIII • Number II
Thursday, June 18, 2015At:
Scott’s Seafood185 Park Ave., Downtown San Jose
JM ENVIRONMENTAL, INC.HAZARDOUS MATERIALS ABATEMENT and DEMOLITION
916-726-0304 | www.jmenv.com
ASBESTOS ABATEMENT | LEAD REMOVAL | DEMOLITION MOLD | BIO-HAZARD REMEDIATION | DRUG LAB REMEDIATION
CE L E B R A T I N
G
y e a r s
Asbestos Awarenesskeeps EVERY Job Site Safe!
Ethics for the Adjuster at June 18, 2015 CCCA - Luncheon and Three Hour CE course to provide three (3) CDI Continuing Ed credits
July 21st CCCA Night at the A’s! - pg 4
Luncheon & CE Course
Noon - 3pm
Ruth GriffithEthics Instructor
