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Advanced process control for the cement industry
ECS/ProcessExpert®
Why use advanced process control?
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Advanced process control from FLSmidth ensures that cement plants perform better, resulting in increased stability and higher profitability.
Direct Benefits• Upto8%higherproduction
• Upto6%lowerfuel/energyconsumption
• Upto30%lowerstandarddeviationofquality
• Paybackofinvestmentinlessthanayear(dependingonspecificapplications)
Indirect Benefits• Long-termstability
• Reducedequipmentwear
•Minimizeddowntime
• Reducedmaintenancecosts
Whenacementcompanywantstogetthemostoutofitscementplant,ExpertControlandSupervision(ECS)isthekey.FLSmidth’sECS/ProcessExpertprovidesadvancedprocesscontrolandoptimizationforcementplants,sotheycanachievemaximumefficiencyandhigherprofitability.
ECS/ProcessExpertstabilizestheplant,optimizestheproduction,managesandcorrectsprocessdisruptionsandminimizeswearontheplant’sequipment–alltoensureoptimumplantperformance.Byimprovingequipmentavailabilityandutilization,thesystemhelpsreduceoperationalandmaintenancecosts.
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Usingasophisticatedtoolboxandspecializedapplicationmodules,ECS/ProcessExpertcontinuouslyperformscomplexanalysesofaplant’sprocessconditions.
Thisenablesittomakeadjustmentstotheprocessmorefrequentlyandreliablythanahumanoperatorcan.InstalledonastandardPC,thesystemhasaneasy-to-interpretgraphicalinterfaceandadvancedalarmandtrendcapabilitiesthatareeasytouseandmanage–andit’scompatiblewithmostotherplantcontrolsystems.
FLSmidth – the process knowledge expertsFLSmidth’sinternationalteamofprocessexpertsdesignssolutionsspecificallyforcementapplications.Withmorethan40yearsofplantautomationexperience,FLSmidthhasinstalledover700controlsystemsand450laboratorysystems–andunderstandstheneedsoftoday’scementplants.
FLSmidthisaworldleaderinbuildingandmaintainingcementplants,andthatfirst-handexperienceplaysanimportantrolewhendevelopinginnovativeautomationsolutionsthatenhancetheproductioncapabilitiesofcustomers’plants.
HistoryFor40years,FLSmidthhasbeenapioneerinhigh-levelexpertcontrolsystemsforcementapplications.ECS/ProcessExpertisadevelopmentofECS/FuzzyExpert,whichwasthefirstexpertsystemengineeringplatforminthecementindustry.Itisbasedonthelatestdevelopmentswithinproventechnologies,suchasFuzzyLogicandModel-basedPredictiveControl.ThecontrolstrategiesinECS/ProcessExpertarebasedonfourdecadesofexperienceincementcontrolandoptimizationprojects.
Operator
Limits
Advanced Process Control
Operator vs computer-based decisions
Vertical Roller Mill ApplicationPage 10
Kiln & Cooler ApplicationPage 4
Ball Mill ApplicationPage 8
Multi-fuel ApplicationPage 6
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Kiln & cooler application
Control challengesControllingacementkilnhasalwaysbeenachallengingtaskforcementplantoperators.Thesedays,acomputer-basedpyrocontrolsystemisnotmerelynicetohave,itisapracticalnecessity.Boththeinherentcomplexityofthepyroprocessandthefar-reachingconsequencesofoff-specclinker,faultyoperatingconditionsandproductionshutdownsmakeanautomatedcontrolsystemindispensable.Kilnprocesscontrolisdividedintothreecontrolstrategies;normal,optimizationandupsetcontrol:
Normal controlECS/ProcessExpertinitiallyoperatesinnormalcontrolmode,wheretheprocessisstabilized.Stabilizationisaprerequisiteforoptimizationcontrolandisthusakeyelementoftheoverallcontrolstrategy.Thenormalcontrolstrategystabilizesthepreheater,kilnandcooler,usingarangeofcalculatedkeyperformanceindices.TheseindicesincludetheBurningZoneTemperatureIndex,KilnOperationStabilityIndexandtheKilnHeatConsumptionIndex.
CorrectiveactionsmadebyECS/ProcessExperttypicallyincludeacombinationofchangestofuelinjection,kilnfeedandspeed,aswellasfanspeeds.Theresultisstabletemperaturecontrolinthecalciner,stablefillingdegreeinthekiln,stablecooleroperationaswellasconsistentclinkerquality.
Optimization controlOncetheprocesshasbeenstabilized,ECS/ProcessExpertwillseektooptimizetheprocessbyoperatingascloseaspossibletothelimits.Inoptimizationcontrol,freelimeiskeptcloselyontarget,permittinganincreaseinthefreelimetarget.
Inaddition,ECS/ProcessExpertalsomonitorsthelimesaturationfactor(LSF)inthekilnfeedandautomaticallyadjuststhefreelimetarget,toavoidoverburningofclinker.ECS/ProcessExpertconsequentlyensureslowerfuelconsumptionandminimizestheriskofoff-specclinker.Thekilnandcoolercanbefurtheroptimizedusingamulti-fueladd-onapplication(seepage6formoreinformation).
An unstable kiln and cooler leads to inefficient production and inconsistent clinker quality.ECS/ProcessExpert stabilizes the kiln and cooler using advanced process control, resulting in increased production, reduced cyclone blockages and kiln ring formations, while delivering consistent clinker quality.
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Benefits• Productionincreasedbyupto4%
• Reducedcycloneblockagesandkilnringformations
• Consistentqualitywithareductioninstandarddeviationbyupto30%
•Morestableoperation
Calculate your own benefits onlineusingtheECS/ProcessExpertbenefit
calculatoratwww.flsmidth.com/pxp
Upset and customized controlIntheeventofupsetconditionssuchasfallofcoatinginthekiln,ECS/ProcessExpertreduceskilnfeedandspeed,whilecontinuouslymonitoringkilnconditionstoensuresmoothandfastrecovery.ArawmillstoppageisanotherexampleofanupsetconditionhandledbyECS/ProcessExpert,wherebygaspressurechangesinthe
processarehandledbychangingthespeedoftheIDandEPfans.OtherexamplesofupsetconditionsincludehighpreheaterexitCO,coolerbedbuildupandcoalmillstoppageaffectingthecoalfeedtothekiln.
ECS/ProcessExpertiseasilycustomizedtoplantspecificrequirements,suchasemissionscontrolusingammoniainjection.
Parameters controlled• Kilnfeed,speedandfuel
• Calcinerfuel
• IDfanspeed
• Coolergrateandfanspeed
Parameters monitored• Kilninletgasanalyzermeasurements
• Kilntemperaturesandpressure
• Kilntorque
• Coolerpressureandtemperatures
Torque, AMPsKiln speed
Free lime analysis
Grate speed
Fan speed
02, CO, NOx
Calciner outlet temp.02, CO, NOx
Calciner fuel TA temp.TAD pos.
Kiln fuel
Under-grate pressure
Hood temp.Spyrometer
Kiln feed
Kiln inlet temp.
ID-fan speed. Damper pos.02, CO, NOx. Pre-heater outlet temp.
Process status measurements
Manipulated parameters
Manipulated parameter, if available
Multi-fuel application
Control challengesWithincreasedfocusoncostreductions,manycementplantshavestartedusingalternativefuelsforkilnand/orcalcinerfiring.Thishascreatedmorechallengesfortheoperationofakilnbecauseofthedifferentcharacteristicsofdifferentalternativefuelssuchascalorificvalue,moisturecontentandchemicalcomposition.ECS/ProcessExpertensuressuccessfulmanagementofalternativefuelswithoutcomprisingstabilityorquality.
Optimization controlThecustomizablemulti-fuelapplicationensuresthebestpossiblemixofavailablefuelsbasedoncosts,heatvalueandchemistryimplications.Theapplicationisdesignedtodeliveraconsistenttotalheatvalueatthelowestpossiblecost.
Higher focus on cost reduction using alternative fuels causes disturbances in the pyro process, where operators need support from advanced process control systems.
Benefits• Bettertransitionduringlossoffuel,resultinginastablekilnprocess
• Higherutilizationofalternativefuels
• Anynumberofalternativefuelshandled
• Bettercompliancewithenvironmentalrestrictions
• Investmentpaybackinlessthanoneyear
Calculate your own benefits onlineusingtheECS/ProcessExpertbenefitcalculatorat
www.flsmidth.com/pxp
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Thisisachievedbyapredictivetechniquetohandlefuelfeederconstraintsanddynamics,whileminimizingcombustiondisturbancesinthekiln.
Themulti-fuelapplicationisbestimplementedasanintegratedadd-ontoakilnandcoolerapplication,butcanalsobeinstalledasastand-aloneapplication.
Themulti-fuelapplicationmaybeintegratedwithanemissionmonitoringsystemsuchasECS/StackGuidetoincorporateemissiondata,ensuringthatenvironmentallimitsarenotexceeded.
Upset controlBurningalternativefuelsmayresultinsuddendropsofoneormorefuels.ECS/ProcessExperthandlesthisconditionbyquicklycompensatingwithotherfuels,ensuringacontinuousandstableprocess.
Parameters controlled• Ratiobetweenfuels
Parameters monitored• Fuelcosts
• Fuelfeederorenvironmental
limitations
• Currentfeedrateofdifferentfuels
• Chemicalanalysisoffuels
• NOxandburningzonetemperatures
• Emissionsdatafromoptional
emissionsmonitoringsystem
(ECS/StackGuide)
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Ball mill application
Ball mill grinding is a highly energy consuming process and the ECS/ProcessExpert Ball mill application is built to meet the increasing demand for maximum production with minimum power consumption while minimizing variations in quality.
Benefits• Upto6%increaseinproduction
• Upto4%reductioninballmillspecificpowerconsumption
• Upto30%reductioninqualityvariations
• Minimalproductchange-overtimebetweenrecipes
Calculate your own benefits onlineusingtheECS/ProcessExpertbenefitcalculatorat
www.flsmidth.com/pxp
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Control challengesToobtainlowestpossiblepowerconsumption,maximumproductionandlowestpossiblequalityvariation,aconventionalcontrolsolutionwithPIDloopsisinsufficient.Processdelays(forexamplefinenessanalysisdelay,materialtransportation)cannotbehandledwellbyPID's.
Furthermore,theprocesscontainsinternalcouplings.Forexample,theseparatorspeednotonlyimpactsthefineness,butalsothemillfillinglevelthroughtherejectflow.Therefore,achangeinoneofthePIDloopscausesdisturbanceintheotherPIDloop.ThetwoPIDloopsareconsequentlyofteninconflicttoreachtheirownobjective.
Thislackofcoordinatedactioncausesundesireddisturbancesandoperation
Parameters controlled• Feedandfinenesscontrolbyfresh
feedandseparatorspeed
• Feederratiocontrolforquality
•Milldraft
•Waterflow
• On-lineprocessstateestimation
Parameters monitored• Productqualitysuchasblaineor
onlineparticlesizeanalyzer,SO3,LOI.
• Separatorandfanspeed
• Freshandrejectfeed
•MillFolaphoneorelevatorpower
• Draftandtemperature
• Feederresponsetoagivensetpoint
inefficiency.ECS/ProcessExpertaimstoachievethebestpossiblegrindingefficiencythroughanadvancedMulti-InputMulti-Output(MIMO)controlstrategyusingaModel-basedPredictiveControl(MPC)technique.
Normal controlInaconventionalclosedcircuitgrindingplant,separatorspeedandfreshfeedarethemaincontrolparameters.TheMPCcontrollerfrequentlycalculatesnewsetpointsforthetwoparameters.Thecalculationisbasedonminimizingasocalled"cost-function"meaningminimumdeviationfromproductiontargetsandminimumchangesofseparatorspeedandfreshfeed.Theweightfactorsfortargetsareusedtoprioritizebetweenobjectives.
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Theresultisstableoperation,reducedenergyconsumptionandincreasedproduction.
Optimization controlTheballmillapplicationautomaticallyadjustsfreshfeed,dependingonclinkergrindability,whileensuringthedesiredblaineorfineness.Thisensuresthatthebestthroughputandqualityismaintainedforagivenrecipe.
Upset controlIntheeventofmilljamming,theapplicationwillensurerapidactiontoachieveoptimumrecovery,byreducingthefeedandmonitoringthemilluntilnormalconditionsarerestored.Ifaprocessmeasurementisdeclaredinvalid(forexampleduetohardwarefailure),thecontrollerwillautomaticallyreplacethe
measurementswithsecondprioritysignalsorestimatedvaluesinordertocontinueoperations.Thistemporarymeasurementreplacementcanalsobeselectedmanuallybytheoperatorifadeviceistemporarilytakenoutformaintenance.
Automatic recipe handlingForcementgrindingprocesseswithdifferenttypesofcement,efficientchangeoverbetweenproductsiscrucialinproductoptimization.
ECS/ProcessExpertincludesanefficientsystemfordefinitionandconfigurationofcementrecipes.Theapplicationenablestheoperatortochangeproductionbymerelyselectingarecipenumber.Theautomaticprocedureensuresminimumchangeovertime.
Mill power
Raw materials
Fresh feed
Folaphone
Elevator load
Seperator speeed
Reject flow
Mill air
Seperator air
Product flow
Water inlet / outlet
Product flow
Manipulated parametersStatus measurements
Manipulated parameters(if available)
SO3
Blaine(On-line)Particlesizing
LOI
Product Quality
Vertical roller mill application
Control challengesAmongtheoperationalchallengesofaverticalrollermillarethefastdynamicsoftheprocess.Comparedtoballmillswithdynamicschangingin15-20minutes,verticalrollermillshavedynamicschangingin2-4minutes.Thefastdynamicsnecessitateevencloserattentiontotheprocessconditionsandtakingcorrectiveactionintime.
Otherchallengesincludechangesinthegrindabilityofmaterialandwaterinjectionscausingmillvibrationswhichmayresultinmillshutdown.
Optimization controlAnadvancedmillcontrollercontinu-ouslymonitorsandadjuststhemilltocomplywiththeoperationaltargets.Whenthemillreachesastablelevelofoperationandthetargetsareful-filled,ahigh-leveltargetoptimizationprocedurecalculatesanewsetofoptimumtargets.
Vertical roller mills are increasingly being used in the cement industry due to their higher efficiency. Fully automatic control of the vertical mill will improve the operational capabilities and efficiency of the mill.
Benefits• Upto6%increaseinproduction
• Upto4%reductioninspecificpowerconsumption
• Upto30%reductioninqualityvariations
• Tightcontrolofvibrationstoavoidmillshutdowns
• Minimalproductchange-overtimebetweenrecipes
• Simplifiedmillstart-up
Calculate your own benefits onlineusingtheECS/ProcessExpertbenefitcalculatorat
www.flsmidth.com/pxp
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Thetargetoptimizationmodulecon-tinuouslyseekstomaximizethepro-ductionwithintheallowedopera-tionallimits.Thisoptimizationensuresthattheini-tialrecipetargetsareadjustedaccordingtothegivenconditionsoftheprocesssuchasrawmaterialgrindability.
Predictive process controlBasedonamathematicalmulti-inputmulti-outputmodeloftheprocess,whichdescribesdelaysanddynamics,futureconditionsoftheprocessarepredictedandoptimumsetpointstoreachthetargetsareplannedandimplemented.Theplannedsetpointsarecontinuouslyupdatedduetothedifferencesbetweentheprocessvariablespredictedandmeasured.Thesetpointcalculationisbasedonaso-calledoptimizationcostfunctionovertherecedingpredictionhorizon,whichseekstominimizedeviationfromproductiontargets.
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Parameter summary • Feedandfinenesscontrolbyfresh
feedandseparatorspeed
• Feederratiocontrolforquality
•Milldraft
•Waterflow
• On-lineprocessstateestimation
Parameters monitored• Productqualitysuchasblaineor
onlineparticlesizeanalyzer,SO3,LOI.
• Separatorandfanspeed
• Freshandrejectfeed
• Millbedlevelthickness,powerand
differentialpressure
• Draftandtemperature
• Feederresponsetoagivensetpoint
Mill auto-startAnovelpartoftheECS/ProcessExpertcontrolstrategyforverticalrollermills,istheauto-startfunction.Asmoothandcontrolledstart-upisessentialformillstorapidlyachieveprocessstabilityandtominimizemachinerywear.Toaccomplishthis,thesystemtransmitsthestart-upcommandstothemillcontrolsysteminthepropersequence,whilemanipulatingandstabilizingkeycontrolledvariables,suchasfeed,separatorspeedandfandamperposition.Oncethemillisstabilized,theautomaticstart-upfinishesandthenormalstrategytakescontrolofthemill.
Themainbenefitscomingfromthismoduleare:• Simplifiedandconsistentmillstart-upforoperators
• Reducedmillstart-uptime
Thetypicalmanipulatedsetpointsofaverticalrollermillareseparatorspeed,freshfeedandmillfan.However,theselectionofprocessmeasurements,controlvariablesandsetpointsiscustomizedtothegivenprocessconfigurationofthemill.
Upset controlIntheeventofmillvibrations,ECS/ProcessExpertimmediatelytakescorrectiveactionbyreducingmillfeed,resultinginoptimumbedthickness.Ifaprocessmeasurementisdeclaredinvalid(forexampleduetohardwarefailure),thecontrollerwillautomaticallyreplacethemeasurementswithsecondprioritysignalsorestimatedvalues,inordertocontinueoperations.Thistemporarymeasurementreplacementcanalsobeselectedmanuallybytheoperatorifadeviceistemporarilytakenoutformaintenance.
Mill power
Raw materials
Total fresh feed
Elevator load
Seperator speeed
Mill fan
Product flow
Preassure differenceWater spray
Mill vibrationBed thickness
Product finenessManipulated parametersStatus measurements
Optimizing cement processes with cutting-edge technology
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How does it work?• Measurement validation:Alltheparametersarevalidatedbeforebeingusedinsidethesystem
• KPI´s:Providesvisualizationoftheprocessdepartmentstatussooperatorscanmonitorthesystemandgeneratereports
• Online testing: Thecontrollerbehaviourcanbetestedinanon-lineenvironmentusingtheso-called"Monitor"function.Thebehaviourofallobjectsinthecontrollercanbemonitoredatdifferentlevelsofdetailforeasytroubleshootingofthecontroller
Forarealistictestofthecontroller,thedesignerwilloftenusethebuilt-inPLCcommunicationdriversofECS/ProcessExperttoperformreal-timetestwiththecurrentprocessvalues.
Easy integration with existing control systemsECS/ProcessExperthasspecificI/OdriversforcommunicatingtoPLC'slike:
• RockwellAutomation(PLC5/ControlLogix)
• Siemens(S5/S7)
• Schneider
Inaddition,ECS/ProcessExpertsupportsindustrystandardOPCUA,enablingintegrationwithmostexistingcontrolsystems.
Control system featuresECS/ProcessExperthasbuilt-incontrolsystemfeaturessuchaslong-termhistorianwithtrending,alarmandeventmanagementaswellasasophisticatedHMIforgraphicalprocessrepresentation.
Custom design• Processcustomized"abnormalsituationmanagement"
• Processcustomizedoperationobjective
• Prioritymanagementoftheobjectives
Simulated testingForcontrolsystemdesignersinthecementindustry,ECS/ProcessExpertcanbeseamlesslyintegratedwiththereal-timecementprocesssimulatorECS/CEMulator.Usingthissimulatorasavirtualplant,variousprocessconditionscanbetriggeredtotestthecontrollerbehaviour,beforethefinalimplementationtakesplace.Infact,allnewcement-orientedautomationdevelopmentsfromFLSmidtharetestedontheECS/CEMulatorforvariousdifficultconditions,beforethesolutionisreadyforitsfirstsitetest.
Measurement replacementAsanotheradvantageofon-lineestimation,ifaprocessmeasurementisdeclaredinvalid(forexampleduetohardwarefailure),thecontrollerwillautomaticallyreplacethemeasurementswiththeestimatedvaluesinordertocontinueoperations.Thistemporarymeasurementreplacementcanalsobeselectedmanuallybytheoperatorifadeviceistemporarilytakenoutformaintenance.
The technologies• MPC(ModelPredictiveControl):
Amulti-input,multi-outputcontroller
thathandlesprocessdynamicsandin-
teractions.MPCperformsoptimization
calculationstodrivethemeasurements
topredefinedtargetsorensurethey
remainwithinasetbandlimit
• Fuzzy logic: Deliversrule-based,intelligentfuzzycontrol
• Kalman filter: Asoftsensorthatgeneratesreadingswheresignalsare
unavailableorunreliable
Designed by process and automation experts specifically for cement applications, ECS/ProcessExpert’s many innovative technologies deliver flexibility and advanced process control.
Asaleaderincementplantautomation,FLSmidthcontinuouslyinvestsinresearchanddevelopmenttoprovideplantswithstate-of-the-arttechnology.ECS/ProcessExpertutilizestheadvancedcontroltechniquesthatFLSmidthhasdevelopedoverthelast40years.Theresultisasuiteofcustomizabletechnologiesthatallowplantoperatorstotailorfunctionstomeettheiruniquerequirements–andmakeitpossibleforplantstodesigntheirownsolutions.EachoftheprocesscontrolapplicationsinECS/ProcessExpertusesadvancedtechniquessuchasmodelpredictivecontrolandfuzzylogicrules.Thesystemisdesignedforoperationgloballyandiscapableofhandlingawiderangeofchallenges,includingadaptiontoplantupgradesandtestingofnewsolutionprototypes.
ThemomentFLSmidthbeginsanadvancedprocesscontrolproject,adedicatedprojectmanagerisassignedtocoordinateallactivitiesoverthelifetimeoftheplant.Asthemaincontactfortheplant,theprojectmanagerisinvolvedintheimplementationprocessrightfromthestart,providingtheplantwithaclearanddetailedprojectplanthatcontainsallthephases,keydeadlines,projectmeetingsandmore.
WorkingwiththeFLSmidth8stepmodel,theprojectmanagerwillensuretheadvancedprocesscontrolsystemdeliversreliableperformanceasquicklyandassmoothlyaspossible.Themodelalsoensuresthatthesystemismaintainedcorrectlyafterimplementation–soitcontinuestogeneratetopperformanceforyearstocome.
Long-term support for long-term successToensurethelastingperformanceoftheECS/ProcessExpertcontrolsystem,FLSmidthofferstocontinuetoevaluatethesystemanditsprocessesaftercommissioningiscomplete.
ECS/ProcessExpertcontinuallygathersplantdataandsendsittotheprocessingcentreatFLSmidth’sheadquarters.AdetailedKPImonitoringreportisthengenerated,andifthisindicatesthattheplantisnotperformingasefficientlyaspossible,FLSmidthincollaborationwiththeplantmanagementcanmakeadjustmentsremotelyoronsite.However,iftheplantpreferstodothedataanalysisin-house,FLSmidthwillsendallthenecessarydatadirectlytotheplant.
For equipment to operate reliably and efficiently, it needs to be implemented correctly. FLSmidth’s 8 step implementation model provides the professional support necessary to ensure the system meets all requirements and expectations.
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Customer services and support
FLSmidth offers a wide range of services to help customers ensure the long-term success of their ECS/ProcessExpert investment by boosting the system’s efficiency to improve performance, utilization and productivity.
WithFLSmidth,greatserviceandsupportdoesn’tendwhenaplant’sautomationsystemisfullycommissioned.Evenahighlyreliablecontrolsystembenefitsfromstrongpostcommissioningsupport.
FLSmidthprovideslong-termsupportandremoteassistancetohelpensureefficientoperationsthroughoutthelifetimeoftheplant.
FLSmidth’s 8 step implementation process1. Project planning: AnFLSmidth projectmanagerpreparesacomprehensive,start-to-finishstrategy
2. Client process interviews: FLSmidthtechniciansvisitthesitetodeterminetheplant’scontrolneeds.
3. Application design and process strategy review:FLSmidthdesignstherightsolutionbasedonthesitevisitandinterviews.
4. Primary system commissioning: Commissioningiscompletedandthesystemisimplementedandmonitoredonsite.
5. Operator and super-user training: FLSmidthrepresentativestrainoperatorsinthenewsystem.
6. Remote monitoring and fine-tuning: Asthefinalpartofthecommissioningphase,FLSmidthmakessmalladjustmentstothesystemeitherremotelyoronsite.
7. Follow-up visit: After commissioningiscomplete,FLSmidthvisitsthesiteandtransitionstotheservicephaseoftheagreement.
8. Establishing long-term support: FLSmidthcontinuestomonitorthesystemandanalyseKPIdata,FLSmidthcontinuestomonitorthesystemandanalyzeKPIdata,helpingtosupportthesystemandensurethattheplantrunsasefficientlyaspossible.
FLSmidth provides the following services • RemoteengineeringsupportFLSmidthcanoftentroubleshootandmakenecessaryadjustmentsfromoffsite.Thisapproachcanbeusedforcementplantsthatdon'twanttoinvestinasystemchampionandwantsFLSmidthtomaintaintheadvancedcontrolapplications.Evaluatingaplant’ssystemremotelysavestimeandreducestravelcostsassociatedwithspecialistvisits.
• TrainingcoursesTokeepoperatorsontopofprocessesandnewtechnologiesandknowledge,FLSmidthprovidestrainingcoursesforallplantstaff.Coursesaredividedinto
introduction,user,specialistandexpertlevels–andspecialcoursestailoredtotheuniquerequirementsofengineeringcompaniesandtechnicalcentrescanalsobearranged.
• Service&migrationagreementWhentheplanthasanemergency,itneedsimmediateassistance.WithanFLSmidthserviceandmigrationagreement,theplantgetsbothremoteandonsitehelptoensuremaximumsystemuptimeandoptimalplantperformanceatalltimes.Thismakesupgradessimpleandsmooth–andhelpssecuretheplant’slong-terminvestments.
FLSmidth’s remote services • 24-hourhotline:Telephonesupportforcriticalissuesanytime.
• Remotetroubleshooting:Onlinesupportfortechnicalissues.
• Remoteengineering:Specialistassistanceforminorengineering
issues.
• KPImonitoring:Dataanalysisandreportgenerationprovideanup-to
dateoverviewofallplantprocesses.
Eight steps to a successful process control solution
www.flsmidth.com /pxp C09-11800-113-ENGV1