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GIS Development Manager IAG Direct Insurance - Geospatial Information Hugh Saalmans Linking millions of people, policies and places

CeBIT Spatial@gov 2012 - Hugh Saalmans, GIS Development Manager, Insurance Australia Group

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Page 1: CeBIT Spatial@gov 2012 - Hugh Saalmans, GIS Development Manager, Insurance Australia Group

GIS Development Manager

IAG Direct Insurance - Geospatial Information

Hugh Saalmans

Linking millions of

people, policies and places

Page 2: CeBIT Spatial@gov 2012 - Hugh Saalmans, GIS Development Manager, Insurance Australia Group

insurance & IAG DI

pricing & location based risk

geocoding & addressing

G-NAF

agenda

Page 3: CeBIT Spatial@gov 2012 - Hugh Saalmans, GIS Development Manager, Insurance Australia Group

insurance & IAG DI

pricing & location based risk

geocoding & addressing

G-NAF

agenda

insurance & IAG DI

Page 4: CeBIT Spatial@gov 2012 - Hugh Saalmans, GIS Development Manager, Insurance Australia Group

“...the business of manufacturing promises”

~ Warren Buffet, 2012

insurance

Page 5: CeBIT Spatial@gov 2012 - Hugh Saalmans, GIS Development Manager, Insurance Australia Group

insurance

$19,689,000,000

1.3% GDP

Source: APRA June 2012 Quarterly GI Performance Statistics

Page 6: CeBIT Spatial@gov 2012 - Hugh Saalmans, GIS Development Manager, Insurance Australia Group
Page 7: CeBIT Spatial@gov 2012 - Hugh Saalmans, GIS Development Manager, Insurance Australia Group
Page 8: CeBIT Spatial@gov 2012 - Hugh Saalmans, GIS Development Manager, Insurance Australia Group

IAG DIRECT INSURANCE

~$4,299 MILLION REVENUE

~$700 BILLION INSURED

Page 9: CeBIT Spatial@gov 2012 - Hugh Saalmans, GIS Development Manager, Insurance Australia Group

insurance & IAG DI

pricing & location based risk

geocoding & addressing

G-NAF

pricing & location based risk

agenda

insurance & IAG DI

Page 10: CeBIT Spatial@gov 2012 - Hugh Saalmans, GIS Development Manager, Insurance Australia Group

pricing

Page 11: CeBIT Spatial@gov 2012 - Hugh Saalmans, GIS Development Manager, Insurance Australia Group

pricing

Page 12: CeBIT Spatial@gov 2012 - Hugh Saalmans, GIS Development Manager, Insurance Australia Group
Page 13: CeBIT Spatial@gov 2012 - Hugh Saalmans, GIS Development Manager, Insurance Australia Group

park

bushland

location based risk

Page 14: CeBIT Spatial@gov 2012 - Hugh Saalmans, GIS Development Manager, Insurance Australia Group

damage curves How severe?

claim frequency How often?

modelling What could happen?

spatial relationships What’s nearby?

geocoding L O C A T I O N

G - N A F

location based risk

Page 15: CeBIT Spatial@gov 2012 - Hugh Saalmans, GIS Development Manager, Insurance Australia Group

insurance & IAG DI

pricing & location based risk

geocoding & addressing

G-NAF

geocoding & addressing

agenda

pricing & location based risk

Page 16: CeBIT Spatial@gov 2012 - Hugh Saalmans, GIS Development Manager, Insurance Australia Group

DI & geocoding

why? the only cost effective method of locating risks, at the property level, on a national scale

1:1 pricing - a foundation of our strategy

what?

geocoding

Page 17: CeBIT Spatial@gov 2012 - Hugh Saalmans, GIS Development Manager, Insurance Australia Group

DI & geocoding

status? geocoding and geo-pricing rolled out nationally

geocoding

100% overall

>95% household

Page 18: CeBIT Spatial@gov 2012 - Hugh Saalmans, GIS Development Manager, Insurance Australia Group

geocoding

Page 19: CeBIT Spatial@gov 2012 - Hugh Saalmans, GIS Development Manager, Insurance Australia Group

3 areas of improvement

1. input addresses

2. address matching

3. reference addresses (G-NAF)

geocoding

Page 20: CeBIT Spatial@gov 2012 - Hugh Saalmans, GIS Development Manager, Insurance Australia Group

UNIT 2 LEVEL 3 10-20 ALFRED STREET NORTH NORTH SYDNEY 2060 NSW

address structure Street 2/3/10-20 Alfred St N

Suburb Nth Sydney NSW 2060

legacy addresses

input addresses

sub-dwelling type sub-dwelling no

level type level no

street number street name

street type street suffix

locality postcode

state

Page 21: CeBIT Spatial@gov 2012 - Hugh Saalmans, GIS Development Manager, Insurance Australia Group

address capture

structured input

predefined pick lists

rapid address lookup

input addresses

Page 22: CeBIT Spatial@gov 2012 - Hugh Saalmans, GIS Development Manager, Insurance Australia Group

localities

local vs gazetted

vanity suburbs

input addresses

Kingswood Heights

Page 23: CeBIT Spatial@gov 2012 - Hugh Saalmans, GIS Development Manager, Insurance Australia Group

geocoding engine

evaluate, reconfigure, test

G-NAF 360o test

add your own logic

talk to your vendor

address matching

Page 24: CeBIT Spatial@gov 2012 - Hugh Saalmans, GIS Development Manager, Insurance Australia Group

insurance & IAG DI

pricing & location based risk

geocoding & addressing

G-NAF

geocoding & addressing

agenda

G-NAF

Page 25: CeBIT Spatial@gov 2012 - Hugh Saalmans, GIS Development Manager, Insurance Australia Group

good?

errors

completeness

timeliness

G-NAF (reference addresses)

Page 26: CeBIT Spatial@gov 2012 - Hugh Saalmans, GIS Development Manager, Insurance Australia Group

errors

transient

amusing > business impact

customer impacts

examples

DIY database rules and QA

G-NAF

Page 27: CeBIT Spatial@gov 2012 - Hugh Saalmans, GIS Development Manager, Insurance Australia Group

?

completeness

postcodes

sub-dwellings

you are a data source...

G-NAF

Page 28: CeBIT Spatial@gov 2012 - Hugh Saalmans, GIS Development Manager, Insurance Australia Group

timeliness

quarterly updates

G-NAF Live

G-NAF

Page 29: CeBIT Spatial@gov 2012 - Hugh Saalmans, GIS Development Manager, Insurance Australia Group

location is fundamental to insurance

geocoding - 3 areas of improvement (>95%)

addresses – clean, structured, well captured

engine – tested, optimised, customised

G-NAF – postcodes, sub-dwellings,

G-NAF Live

summary

Page 30: CeBIT Spatial@gov 2012 - Hugh Saalmans, GIS Development Manager, Insurance Australia Group

location is fundamental to insurance

geocoding - 3 areas of improvement (>95%)

addresses – clean, structured, well captured

engine – tested, optimised, customised

G-NAF – postcodes, sub-dwellings,

G-NAF Live

summary

thank you!