CE Workshop Conversations that Engage- Dialogue and Generative Conversation … · 2017-11-01 · •See conversation as an opportunity to learn •Suspend their expertise. Members

#ENGAGEKITCHENERwww.tamarackcommunity.ca

NOV6-8,2017KITCHENER,ON

THENEXTGENERATION

COMMUNITYENGAGEMENT

#ENGAGEKITCHENER

www.tamarackcommunity.ca

#ENGAGEKITCHENER

CONVERSATIONSTHATENGAGEDIALOGUEANDGENERATIVECONVERSATION


#ENGAGEKITCHENER

Howconversationsarechangingtheworld.

CONVERSE


KRISTATIPPET’SBECOMINGWISE:ANINQUIRYINTOTHEMYSTERYANDARTOFLIVING

"Mylifeofconversationleadsmetoreimaginetheverymeaningofhope.Idefinehopeasdistinctfromoptimismoridealism.Ithasnothingtodowithwishing.Itreferencesrealityateveryturnandreverestruth.Itlivesopeneyedandwholeheartedlywiththedarknessthatiswovenineluctablyintothelightoflifeandsometimesseemstoovercomeit.Hope,likeeveryvirtue,isachoicethatbecomesahabitthatbecomesspiritualmusclememory..."


#ENGAGEKITCHENER

Whyaconversation?Whatdoesthisoneteachus?

Readacoldwinterday…pg.9

THINK-PAIR-SHAREANEXERCISE


ROLEOFCONVERSATIONSINCOMMUNITYENGAGEMENT

• Engagespeople

• Buildstrust/empathy

• Betterprobabilityofaskingtherightquestions

• Createsasafespaceforlearningandinnovation

• Advancescollaboration

• Foundationalforresilienceinpolicyandsystemschange


#ENGAGEKITCHENER

Thegoalisreallytocreateaconversationthathelpspeopletothinktogether.

DavidBohm,OnDialogue

CONVERSE


JOHNOTTONCOLLECTIVEWISDOM

Whenhumanbeingsgatheringroups,adepthofawarenessandinsight,atranscendentknowing,becomesavailabletousthat,ifaccessed,canleadtoprofoundaction.Wecallthistranscendentknowingcollectivewisdom.

Thisknowingisnotofthemindalone,norisitofanyindividualalone.Whenthisknowingandsenseofrightactionemerges,itdoessofromdeepwithintheindividualparticipants,fromwithinthecollectiveawarenessofthegroup,andfromwithinthelargerfieldthatholdsthegroup.


COLLECTIVEWISDOM

Thescallopprinciple:Eachoneofusisaneye(I);thewholediscernsthroughus.

Thecorollary:whenwedon’thearfromanyeye(I),thewholeisatgreaterrisk.


COLLECTIVEWISDOM

Stancesthatsupportthearisingofcollectivewisdom

• Suspendcertainty• Seethewhole• Seekdiverseperspectives• Welcomeallthatisarising• Trustinthetranscendent


TENCONVERSATIONTECHNIQUES

ConversationCafésPeertoPeerConversations

TheTop100PartnersExerciseFutureSearchMeetings

OpenSpaceConversationsAppreciativeInquiries

CommonMeaningQuestionnairesFood,Movies…andConversations

GivingVoicetoPhotosBuildingLearningCommunities


APPRECIATIVEINQUIRY

1. ConductinganAppreciativeInterview

2. AQuickconversation

3. Pickapartner

4. Taketurnsinterviewingtheotherbasedonthisquestion:


APPRECIATIVEINQUIRY

“Shareyourwildlysuccessfulstoryaboutaconversationthatproducedafabulouslysurprisingresult,andindoingso,increasedyourunderstandingofwhatmakesconversationincommunitysuchanamazingopportunityforchange.”


APPRECIATIVEINQUIRY

Showingupiseightypercentoflife.WoodyAllen

….meetFatherMylesCavanaugh


GAININGACORNERONTHEOBVIOUS

• Getclosetothepeopleandunderstandtheirneeds.Buildtrustandempathy.

• Letwhatneedstobedoneemerge.Immerseinthedetailsandletpatternsemerge.

• Involveeveryone:Embracediversityofexperienceandthinking.

• Buildacollaborativeculture


CREATINGASPACE

• “Likebuildingashipwherewemightexplorenewterritory”.

• Spacefortrustandbelongingandbuildingcommonexperienceandlanguage.

• “Seekingagreement"onwhattodotogether


THINKINGTOGETHER

Thegoalreallyistocreateaconversationthathelpspeopletothinktogether.

Atsomestage,wewouldshareopinionswithouthostility,andwewouldthenbeabletothinktogether;

….whereaswhenwedefendopinionwecannot.”

DavidBohm,OnDialogue


THINKINGTOGETHER

ThinkingTogetherisessentialaswetacklecomplexissues

AlbertEinsteinsaid…

“IfIhadanhourtosolveaproblemandmylifedependedonthesolution,Iwouldspendthefirst55minutesdeterminingtheproperquestiontoask.”

ComplexissuesrequiremoretimeintheinquiryphaseANDweneedtobemoreawareofourinquirystyle.


GENERATIVEDIALOGUE

•Morethanatechnique

• Engagementwiththeothersmeaning

• Suspendingwhatweknowforawhile

•Movingfromunknowingtosharedunderstanding

• StoryofSurrey– twomeetings


GENERATIVEDIALOGUELEADSTOACTION

•Dialogueforcommunitycomeswithexpectationforaction– ifwetalkwewanttodosomething– orhavesomethingchange.

•Thereforehowweholdthatconversation,andwhoweinviteintotheconversationisveryimportant.

• Thegoalistocreatemutualityintheoutcomeandgarnerresourcesthroughengagement.


TENCONVERSATIONTECHNIQUES

ConversationCafésPeertoPeerConversations

TheTop100PartnersExerciseFutureSearchMeetings

OpenSpaceConversationsAppreciativeInquiries

CommonMeaningQuestionnairesFood,Movies…andConversations

GivingVoicetoPhotosBuildingLearningCommunities


MULTISECTORENGAGEMENT

“IcannotgettoaplaceofunknowingbymyselforwiththosewhothinklikeIdo.ButitistothatplaceofunknowingthatIneedtogoifIamevergoingtoknow.”

PaulBorn(aneversobriefmomentofwisdom)

Multi Sector Groups are prone to: Single sector groups are more prone to:•Tell stories•Define and isolate the issues that make up the problem•Seek to understand the other sectors point of view•See conversation as an opportunity to learn•Suspend their expertise. Members of the group may ask. “Am I qualified to be in this conversation.•Suspend Assumptions. Group members are brought out of their comfort zone and asked to enter into conversations with people they normally do not engage with in dialogue.

•Define the problem•Seek Solutions to problems•Seek to convince and to show that their solution to a problem is the most effective.•Assume that their purpose and core service values are the sameSeepage39


WHYDOWEENGAGEINCOMMUNITIES?

Whatinfluencedoeseachsectorbringtotheissuewearehopingtoinfluence?

Business Govern-ment

Non-Profits

LivedExper-ience


TOP100PARTNERS

“Considerthetop100peopleandorganizationsinyourcommunitythatcouldhelpyourealizethechangeyouwanttosee.Imaginewhatitwouldbelikeiftheyworkedtogethertochangethecommunity.Thiswouldbeadreamcometrueformanycommunities”.PaulBorn

Do:

1. Brainstormyourpartnerlist2. Rankyourlistbysector3. Rankyourlistbypeople4. Considerwhomtoapproach5. first6. Crafttheask

For:

1. Whenyouwanttobuildanamazingcommunitywidecollaborationforcollectiveimpact.

2. Whenyouarewantingtoengagethosewhowillbeabletomakethebiggestdifferenceinyourcommunity.

3. Awaytogetleaderstoeasilysharewhotheyknowandhowtheyareconnected.


INFLUENTIALCHAMPIONS

Brainstormatyourtablealistofakeystakeholdersthatshouldbeengagedinrefiningyoursharedvision.

Business Government/PublicSector

Citizen/Lived-Experience Voluntary/Charitable/NFP


RANKINGYOURPROSPECTS

Who AbilitytoHelpReason

AbilitytoHelpRanking

WilltoHelpReason

WilltoHelpRanking

Notes


TOP100EXERCISE

THETOP100EXERCISE

1.Whenyouwanttobuildanamazingcommunitywidecollaborationforcollectiveimpact.

2.Whenyouarewantingtoengagethosewhowillbeabletomakethebiggestdifferenceinyourcommunity.

3.Awaytogetleaderstoeasilysharewhotheyknowandhowtheyareconnected.


NOWWHAT?

BeingStrategicaboutengagementallowsyoutoidentifytheright

peopleattherighttime.

BeingStrategichelpsyoubuildadatabaseofleadershipinyour

community.

Beingstrategicmakesyourworkeasierandmoreeffective

• Stepone:Addyournamestoyourdatabase• Steptwo:Engage:CreateplantoInform–

Consult– Involve• Stepthree:Identifythepersonwhoknowsan

individualbestandaskthemtomakecontact• Stepfour:Developanevent(s)thatyoucan

personallyinvitesomeorallofyourtop100to

• Stepfive:KeeppeopleEngaged

AmIdoneyet?YoucandoTop100atallstagesofyour

collectiveimpactstrategy


STAYUPTODATE

Toaccesstools,resources,webinars,andtostayuptodatewiththelatestincommunitychange,visit:


Documents

CE Workshop Conversations that Engage- Dialogue and Generative Conversation … · 2017-11-01 · •See conversation as an opportunity to learn •Suspend their expertise. Members