CCIE CollaborationBootCamp

TRAINER:

HAROON AHMED MALIK

M.NAEEM AKHTAR

CCIE Collaboration Lab Overview:

Configure and Troubleshoot Cisco Collaboration Infrastructure 5%

Configure and Troubleshoot Cisco Unified Communications Manager (CUCM) 40%

Configure and Troubleshoot Cisco IOS UC Applications and Features 25%

Configure and Troubleshoot QoS in Cisco Collaboration Solutions 7%

Configure and Troubleshoot Cisco Unity Connection 10%

Configure and Troubleshoot Cisco Unified Contact Center Express (UCCX) 5%

Configure and Troubleshoot Cisco Unified IM Presence 8%

CCIE Collaboration Lab Equipment List

Cisco Unified Computing System (UCS) C460 Rack ServerCisco 2921 Integrated Services Routers Generation 2 (ISR G2)ISR G2 Modules and Interface Cards-- Cisco High-Density Packet Voice Digital Signal Processor Modules (PVDM3)- Cisco Service Ready Module 710/700 Service Module with Cisco Unity Express- 4-port Cisco Gigabit EtherSwitch 10/100/1000BASE-TX

Cisco Catalyst 3750-X Series SwitchCisco Unified IP Phones 7965 and 9971Cisco Jabber for Windows

Software Versions:

Cisco Unified Communications Manager 9.1Cisco Unified Communications Manager Express 9.1Cisco Unified Contact Center Express 9.0Cisco Unified Communications Manager IM and Presence 9.1Cisco Unity Connection 9.1Cisco Unity Express 8.6All routers use IOS version 15.2(4) M TrainCisco Catalyst 3750 Series Switches uses 15.0(2) Main Train

Cisco Unified Computing System (UCS)

Cisco Unified Computing System (UCS)

Integrated Services Routers Generation 2 (ISR G2)

PVDM2 vs PVDM3

Cisco Service Ready Module

The Cisco ® Services-Ready Engine (SRE) modules are router blades for the Cisco Integrated Services Routers Generation 2 (ISR G2) that provide the capability to host Cisco, third-party, and custom applications. The modules have their own processors, storage, network interfaces, and memory that operate independently of the host router resources, helping ensure maximum concurrent routing and application performance.

Cisco Unified IP Phones 9971

Cisco Unified IP Phones 9971

Cisco Jabber for Windows

CCIE Collaboration Lab Topology

Step by Step Instructions for VLAN

Step 1 – CDP

Step 2 - Create VLAN

Step 3 – Assign Data VLAN to all IP Phone ports

Step 4 – Assign Voice VLAN to all IP phone ports

Step 5 – Define DHCP Server to assign IP address

CDP

Cisco Devices use CDP protocol to discover all devices are connected to its port.

Data and Voice VLAN

Register 99xx Phones to CME as SIP

Setting Up Cisco Unified CME

Creating Directory Numbers

Assigning Directory Numbers to Phones

Setting Up Cisco Unified CME

Router(config)# voice register global

Router(config-register-global)# mode cme

Router(config-register-global)# source-address ip-address [port port]

Router(config-register-global)# max-pool max-phones

Router(config-register-global)# max-dn max-directory-numbers

Router(config-register-global)# camera

Router(config-register-global)# video

Router(config-register-global)# tftp-path {flash: | slot0: | tftp://url}

Router(config-register-global)# create profile

Router(config-register-global)# end

Assigning Directory Numbers to Phones

Router> enable

Router# configure terminal

Router(config)# voice register dn dn-tag

Router(config-register-dn)# number number

Router(config-register-dn)# huntstop channel number-of-channels

Router(config-register-dn)# end

SIP: Creating Directory Numbers

Router> enable

Router# configure terminal

Router(config)# voice register pool pool-tag

Router(config-register-pool)# id mac address

Router(config-register-pool)# type phone-type

Router(config-register-pool)# number tag dn dn-tag

Router(config-register-pool)# username name password string

Router(config-register-pool)# end