25

CCC CBHD Toolkit 01 27 15 kd as editscccstudentmentalhealth.org/docs/CCCSMHP... · CCC students’ access and linkage to mental health services across the continuum of care. This

  • Upload
    others

  • View
    0

  • Download
    0

Embed Size (px)

Citation preview

Page 1: CCC CBHD Toolkit 01 27 15 kd as editscccstudentmentalhealth.org/docs/CCCSMHP... · CCC students’ access and linkage to mental health services across the continuum of care. This
Page 2: CCC CBHD Toolkit 01 27 15 kd as editscccstudentmentalhealth.org/docs/CCCSMHP... · CCC students’ access and linkage to mental health services across the continuum of care. This

CollaborationToolkit Page1 

TableofContents

Introduction..............................................................................................................................................................................2

PurposeandBackground....................................................................................................................................................3

UnderstandingMentalHealthinYourCommunity.................................................................................................3

UnderstandingCountyBehavioralandMentalHealthDepartments..............................................................5

FindingtheAppropriateCountyBehavioralHealthorMentalHealthContactPerson......................6

UnderstandingCaliforniaCommunityColleges........................................................................................................7

FindingtheAppropriateCommunityCollegeContactPerson.......................................................................7

ConnectwithPotentialLeads.......................................................................................................................................8

WhenProspectsareSlowtoRespond.................................................................................................................8

SettingupaSuccessfulCollaboration............................................................................................................................8

PrepareforYourInitialMeeting.................................................................................................................................8

Researchingtheorganization:.................................................................................................................................8

Settingclearmeetingobjectives:...........................................................................................................................9

Identifyingpotentialmutualbenefitsandsharedgoals:.............................................................................9

CBMHDPotentialBenefitsforCCCs................................................................................................................................9

CCCPotentialBenefitsforCBMHD..................................................................................................................................9

DecidingHowtoAttainYourMeetingObjectives..............................................................................................10

InitialMeeting...................................................................................................................................................................11

IfYouDecidetoCollaborate........................................................................................................................................11

CollaborationSustainability........................................................................................................................................12

APPENDICES...........................................................................................................................................................................14

AppendixA:GlossaryofTermsandAcronyms...................................................................................................14

AppendixB:OtherMentalHealthResources......................................................................................................16

AppendixC:SampleCommunityCollegeOrganizationalChart..................................................................18

AppendixD:CCCMentalHealthServicesChecklist..........................................................................................19

AppendixE:IdentifyingPotentialCollaborationPartnersWorksheet....................................................20

AppendixF:InitialMeetingPlanningWorksheet..............................................................................................21

Acknowledgements..............................................................................................................................................................22

References................................................................................................................................................................................24

 

Page 3: CCC CBHD Toolkit 01 27 15 kd as editscccstudentmentalhealth.org/docs/CCCSMHP... · CCC students’ access and linkage to mental health services across the continuum of care. This

CollaborationToolkit Page2 

IntroductionIn2013, theCaliforniaMentalHealthServicesAuthority(CalMHSA),an organization of county governmentsworking to improvementalhealthoutcomes for individuals, families, and communities, and theRANDCorporationconductedanonlinecollegestudentmentalhealthsurveythatfoundthat“studentsacrossallhighereducationsystemsreported academic performance impairment from anxiety ordepressioninveryhighnumbers.”SignificantfindingsforCaliforniacommunitycollege(CCC)studentsincludei:

Higherratesofimpairedacademicperformanceduetoalcoholuse,traumaticgrief,eatingdisorders,depression,andanxietythanstudentsfromtheUniversityofCaliforniaorCaliforniaStateUniversitysystems.

Considerablylessmentalhealthinformationreceivedfromtheircampusesaboutalcoholandotherdruguse,stressreduction,depressionandanxiety,suicideprevention,andrelationshipdifficulties.

UniversityofCaliforniaandCaliforniaStateUniversitystudentsreceivingandusingmentalhealthandcounselingreferralsatdoubletheratesreportedbyCCCstudents.

Thesurveyauthorsalsonotethatoverthelastdecade,collegeshaveplayedanincreasinglyimportantroleinaddressingthementalhealthneedsoftheirstudents.Campusfacultyandstaffareoftentheinitialpointof contact formany studentmental health prevention and intervention strategies. However, due to thewide variation in community college on‐campus mental health services and the wide range of studentmentalhealthneeds,collegestaffmustoftenreferastudentoff‐campusforcare.To increase theabilityofCalifornia’s communitycolleges tobetteraddress theirstudents’mentalhealthneeds,CalMHSA funded theCaliforniaCommunityCollegesStudentMentalHealthProgram(CCCSMHP).Thelong‐termgoaloftheprojectistoincreasestudentsuccessandretentionthroughthedevelopmentandenhancementofquality student and studentveteranmental health support services at all ofCalifornia’scommunity colleges. To that end, CCC SMHP coordinates training and technical assistance to enhanceCalifornia community colleges’ capacity to provide the critical mental health prevention and earlyinterventionservicesthataresoneeded.AkeyfocusofCCCSMHPistoassistcommunitycollegesandtheircounty behavioral and mental health departments (CBMHD) in building sustainable partnerships thatresult in more effective linkage of community college students to county and other community mentalhealthserviceproviders.Aspartof theCalMHSAStudentMentalHealthProgram, theCaliforniaCommunityCollegesChancellor’sOfficeAdvisoryGrouponStudentMentalHealth(COAGSMH)formedanadhoccommitteetoexploreanddevelopaToolkitforcountybehavioralhealthandmentalhealthdepartmentsandcommunitycollegestodevelopsustainablepartnerships.Theadhoccommittee (workgroup) includedrepresentatives fromtheCOAGSMH,Chancellor’sOffice,countybehavioralandmentalhealthdepartments,andcommunitycolleges.Additional key interviews were conducted to collect information from counties and colleges in varyinggeographic areas and size. Information provided by members of the ad hoc committee and othercontributorsformthebasisofthisToolkit.

 

Page 4: CCC CBHD Toolkit 01 27 15 kd as editscccstudentmentalhealth.org/docs/CCCSMHP... · CCC students’ access and linkage to mental health services across the continuum of care. This

CollaborationToolkit Page3 

PurposeandBackgroundBecause each CCC and each CBMHD structures its many functions andprogramsdifferentlyandbecausecountiesandcommunitycollegesalsohavedifferent resourceallocations forbehavioralhealthservices, it canbedifficult for staff fromeitherparty to find therightpersonandmosteffective approach for building a sustainable partnership that improvesCCC students’ access and linkage to mental health services across thecontinuumofcare.ThisToolkitaddressesthesechallengesbyproviding:

Informationonhowcommunitycollegeandcountystaffcanfindthemostappropriatepeopleineachother’sorganizationswithwhomtobuildcollaborationsthatwillbettermeetCCCstudentmentalhealthneeds

Toolsandprocessesthatwillguideandfacilitatebuildingasuccessful,sustainablepartnership Bestpracticesforaddressingtheuniquecircumstancesforcollegesandcountybehavioraland

mentalhealthdepartmentslocatedinurban,mid‐sized,andruralcommunities

Successfulcollaborationsprovideitspartnersavehicleformutualsupport,assistance,andempowerment.Bysharinginformation,poolingresources,andworkingtogethertoachievesharedgoals,collaborationscanincreaseaccesstoservices,creategreaterefficienciesinservicedeliverysystemsandcoordinationofcare,aswellaspreventindividualpartnersfromhavingtore‐inventthewheelandduplicatingservices.Collaborationsalsowieldmoreinfluencewithdecision‐makersthanindividualsorsingleorganizationsandthesynergycreatedbyworkingcollaborativelycangenerateinnovation.Essentialtoallsuccessfulcollaborationsistheabilitytobuildandsustaindeepandtrustingrelationshipswith collaboration partners. Although initially and periodically time consuming, members of theworkgroupandthoseinterviewednotedthattheinvestmentwasworthwhilebecauseitnotonlyenabledthemtobettermeetthementalhealthneedsofCCCstudentsmoreseamlessly,butalsoledtobettermentalhealthoutcomesandultimatelybetterstudentacademicperformanceandsuccess.Countybehavioralandmental health departments benefitted by being able to bring their mental health Prevention and EarlyIntervention(PEI)programsoncampus, thusreachingawideraudience. TheyalsohadmoresuccessfulserviceconnectionsandretentionwithCCCstudentsreferredtothembecausetheircollaborationenabledCCC staff to better prepare andmore effectively link their students to themost appropriate county andotherlocalmentalhealthservices.

UnderstandingMentalHealthinYourCommunity

Mental health stigma is one of the biggest barriers to peoplegetting treatment for their mental health and substance useproblems.Manycommunitiesandcommunitygroupsviewpeoplewithmentalhealthsymptomsas“crazy”,weak,overlysensitive,orjust“oddoreccentric”.Oftenpeoplesufferingfromdepressionoranxietyaretoldthattheyneedto“toughenupandgetoverit”andmany cultures do not believe in counseling. In communitieswhere mental health symptoms are highly stigmatized, peopleusuallydonotevenrecognizetheyhaveatreatablementalhealthconditionandmanyself‐medicatebyusingdrugsand/oralcohol.

Page 5: CCC CBHD Toolkit 01 27 15 kd as editscccstudentmentalhealth.org/docs/CCCSMHP... · CCC students’ access and linkage to mental health services across the continuum of care. This

CollaborationToolkit Page4 

Inthesecases,treatingonlythesubstanceusewithoutaddressingtheunderlyingmentalhealthconditionsoftenleadstoearlierandmorefrequentrelapse.Inmanysmallercommunitiesandimmigrantcommunitieswherementalhealthstigmaishigh,peoplemayalsoavoidseekingtreatmentbecausetheydonotbelieveconfidentialityispossibleandthefearofrejectionis high. This often contributes to these communities ignoring and underestimating the prevalence ofmental health problems among its residents and results in less funding and support for mental healthprogramsacrossthecontinuumofcare.TheToolkitworkgroupfoundthat insmaller,moreruralcommunitieswheretherewerefar fewer,oftengeographically difficult to access services and high mental health stigma, PEI programs that helped toreduce stigma were more cost‐effective. In the absence of traditional treatment services, informalcollaborations were essential to coming up with innovative and discrete alternatives that addressedconsumer confidentiality concerns. Some examples cited by the workgroup and those interviewedincludedtele‐therapy,studentsupportorpsycho‐educationalgroups,andinformaleducationsessionsforkey friendsor familymembers tobetter equip them to support andhelp studentsmanage theirmild tomoderatementalhealthsymptoms.Insomeimmigrantandsocio‐culturalcommunities,thereisnodirecttranslationfor“mentalhealth”ormentalhealthstigmawassohighthatthecollegesandcountiesreportedgreaterstudentreceptivitybyusingawellnessandqualityoflifeapproachandavoidingtheterms“mentalillness”or“mentalhealth”.In immigrant, veteran, lesbian, gay, bisexual, transgender, queer or questioning (LGBTQ), and otherhistorically underserved communities, it was crucial to find providers that were able to provide clientcenteredculturallycompetentandlinguisticallyaccessibleservices. Someworkgroupcontributorsnotedthattheircommunitieshadtheirownuniquevocabulariesandserviceneeds.UsingtheCCCSMHPwebsite,www.cccstudentmentalhealth.org,wasonebestpractice identifiedbytheToolkitcontributorsandothersto improveservices for transition‐aged fosteryouth,studentveterans,LGBTQstudents,deafandhardofhearingstudents,andstudentsfromdiverseracialandethnicbackgrounds. Thewebsiteprovideseasily‐accessible basicmaterials and advanced training opportunities to providers about those culture‐specificneeds.Samplesofsuchmaterialsinclude SupportingStudentsfromDiverseRacialandEthnicBackgrounds SupportingStudentVeterans SupportingLesbian,Gay,Bisexual,andTransgenderStudents SupportingTransition‐AgedFosterYouth

For all cultural groups, theToolkitworkgroup stressed the importanceof incorporating andbuildingonconsumers’ unique cultural beliefs, practices, community resources and support systems in order tosuccessfullylinkandengagethemwithservicesacrossthebehavioralhealthcontinuumofcare.In larger urban communities where there are several services and providers, the biggest challenge isdetermining how to navigate a large and complex behavioral healthcare system. It is not unusual forbehavioralhealthconsumerstobecomesooverwhelmedor frustratedtryingtoaccessservicesthattheyjust give up and self‐medicate. Accessing services is even more difficult for consumers that are alsostrugglingwithmentalhealthstigmaandculturaland linguisticbarriers. Workgroupcontributorsnotedthat in larger county systems, it was critical to have reliable CBMHD partners who were accessible,responsive, and willing to help colleges appropriately prepare and refer a diverse group of students,especiallythosewithmorecomplex issues.Further,CBMHDproviderswhowouldalsoassiststudents innavigatingdifferentservicessystemstoensuretheirlinkagetocarewasimportant.

Page 6: CCC CBHD Toolkit 01 27 15 kd as editscccstudentmentalhealth.org/docs/CCCSMHP... · CCC students’ access and linkage to mental health services across the continuum of care. This

CollaborationToolkit Page5 

UnderstandingCountyBehavioralandMentalHealthDepartmentsIn2004,CaliforniavotersapprovedtheMentalHealthServicesAct(MHSA), which provides the funding and framework needed toexpand mental health services to previously underservedpopulations andall ofCalifornia'sdiverse communities. CalMHSA,anorganizationofcountygovernmentsworkingtoimprovementalhealth outcomes for individuals, families, and communities, is theorganizationresponsibleforimplementingStatewideMHSAfundedPEIprograms.EachcountyisresponsiblefordetermininghowbesttouseitslocalPEIfunds.PriortotheAffordableCareAct,mostcountieshadseparatedepartmentsthatprovidedhealthcare,mentalhealth, and substance abuse prevention and treatment services. Due to the Affordable Care Act’smoreintegratedapproachtohealthcare,asexhibited inpartby itsmandatethatmentalhealthandsubstanceabusetreatmentbeconsideredessentialhealthcarebenefits,many,butnotallcountieshaveconsolidatedtheir mental health and substance abuse departments into behavioral health departments and manybehavioralhealthdepartmentsarenowpartofalargerhealthcareservicesdepartment.CBMHDservicesthroughouttheStatehavestrictfinancialanddiagnosticeligibilitycriteria. Mostcountymentalhealthservicestargetpeoplewhoarefunctionallydisabledbysevereandpersistentmentalillnessandthosewhoarelowincome(Medi‐Caleligible),uninsuredandtemporarilyimpaired,orinasituationalcrisis.Smallercountieswherementalhealthserviceutilizationisloweraresometimesmoreflexibleaboutthediagnosticeligibilitycriteria.Allcountieshaveaninformationlinethatyoucancalltofindouthowtoaccessservicesaswellasa24/7crisisand/orsuicidepreventionnumber.Thisinformationisavailableonlineathttp://www.dhcs.ca.gov/Documents/County_Mental_Health_Crisis_Numbers_CMHDA_04182013_ADA.pdf.Because California’s counties differ significantly in size, demographics, and resources, each countyallocates varying amounts of its budget for behavioral health services to better align them with itscommunity’s needs and available resources. Larger counties often contract behavioral ormental healthservices to several non‐profit community providers in order to make services more accessible to theirdiverseand/orgeographicallydispersedresidents.Insmallercounties,countyemployeesaremorelikelytoprovidedirectservicesoutofcountyoffices,andmaybethatcounty’sonlybehavioralhealthprovider.Alistingoflocalcountymentalhealthprogramsisavailableonlineathttp://www.dhcs.ca.gov/individuals/Pages/MHPContactList.aspx.Attending local communitymental health relatedmeetings for local providerswill help you learn aboutyour community’s perception of behavioral health issues and what services are available in your area.Meetingattendancealsoenablesyoutomeetpotentialcollaborationpartnersandconsistentparticipationat these types of meetings will raise your visibility and enhance your credibility by enabling otherattendees to view you as part of their local mental health community. If you cannot attend regularly,partnerwithothercommunitygroupsorothercollegesinyourCCCdistricttorotateattendanceandsharemeetinginformation.Addyourselftomeetinglistservsoremailupdatessothatyoucanstayinformedandmoreeasilydecidewhichmeetingsareimportantforyoutoattend. 

Page 7: CCC CBHD Toolkit 01 27 15 kd as editscccstudentmentalhealth.org/docs/CCCSMHP... · CCC students’ access and linkage to mental health services across the continuum of care. This

CollaborationToolkit Page6 

FindingtheAppropriateCountyBehavioralHealthorMentalHealthContactPersonAgoodplace to start your search for themost appropriate contact person andpotential collaborator atyour CBMHD is to find your MHSA Coordinator. MHSA Coordinators are responsible for engagingcommunitystakeholdersinaninclusiveandrepresentativeMHSAmandatedcommunityplanningprocess.Althoughtheirjobsdiffersomewhatfromcountytocountyinordertomeettheircounty’sspecificneeds,theyaregoodpeopletoknowifyouneedanadvocateat thecounty levelorwanttogetconnectedwithotherpartsofyourcounty’sbehavioralhealthsystem.Youcanfindyourcounty’sMHSAcoordinatorathttp://www.mhsoac.ca.gov/docs/MHSA_Coordinators_2013.pdforbycallingyourcountyinformationoraccessphoneline.Ifyouneedservicesforspecificculturalgroupsandyourcollegeisinalarger,morediversecommunity,itwouldbehelpful to see if your countyhas anEthnic ServiceManager (ESM). ESM’s are responsible forensuring that countiesmeet cultural and linguistic competence standards in thedeliveryof theirmentalhealth services. They function as the liaison between the county and the key cultural groups in theircommunities. You can find your county’s ESM at http://www.ca‐yen.org/assets/docs/ethnic‐service‐managers/CMHDA_CC‐ESMs_Roster_July2011.pdforbycallingyourcounty linkageoraccess informationline.InadditiontoESM’sandMHSACoordinators,countiesmayalsohavetransitionalageyouth(TAY)coordinatorsthataremorelikelytobeknowledgeableaboutandconnectedwithservicesforCCCstudentsbetweentheagesof16‐25yearsold.TheCountyBehavioralHealthDirectorsAssociationofCaliforniaprovidesalistingofTAYprograminformationinselectCaliforniacounties:http://www.cbhda.org/go/committees/childrens‐system‐of‐care‐committee‐csoc/transition‐age‐youth‐tay‐subcommittee/tay‐county‐services.Basedontheunmetmentalhealthneedsofyourstudents,identifythetypesofservicestheyneedthatyourcollegedoesnotprovide. Areyou looking forpsychiatric evaluationandmedication services, long‐termcounselinginSpanish,someonewhocanhelptrainyourcollegestaffandfacultyonhowtorecognizeandrespond appropriately to veteran studentswhomay have post‐traumatic stress symptoms, or someonewho can provide on‐campus stress reduction workshops for students? Being clear about the type ofservices you seek will make it easier for you to find the most appropriate CBMHD partner. A samplechecklisttoidentifyservicesorsupportsisavailableintheAppendix.IfyouarelookingforavarietyofservicesanddonotknowanyoneinyourCBMHDsystem,itishelpfultostartwiththehighest‐levelpersonatyourCBMHD.Thatpersonwillthendelegatethetaskofcollaboration‐buildingtosomeoneelsetheyfeelisagoodmatchforyourneeds. Thisdelegationprocesscouldoccurafewtimesbeforeyougettothepersonwithwhomyouwillactuallybeworking.Thoughthiscanbeamoretime‐consumingprocess,thepersonassignedtoworkwithyouismorelikelytofollowthroughbecauseahigher‐levelpersonmadetherequest.You may also be referred to different people within the CBMHD system if you need different types ofservices.Forexample,theMHSAWorkforceEducationandTrainingDepartmentwouldbethebestplacetostart if you want training for faculty and staff, while a PEI coordinator might be themost appropriateperson to work with you to bring mental health wellness and prevention programs on campus. It isimportanttorememberthateachcounty,basedonitsresourcesandlocalcommunityculturesandneeds,willhavedifferentPEIandtreatmentprogramandserviceofferings.

Page 8: CCC CBHD Toolkit 01 27 15 kd as editscccstudentmentalhealth.org/docs/CCCSMHP... · CCC students’ access and linkage to mental health services across the continuum of care. This

CollaborationToolkit Page7 

UnderstandingCaliforniaCommunityColleges

TheCCCsystemisthelargestUSsystemofhighereducation,with2.3 million studentsii attending its colleges. The CaliforniaCommunityCollegesBoardofGovernorsoverseesthe72districtsand 112 colleges that constitute the system. The Board isappointedbythegovernorandselectsachancellortooverseethesystem. Each of the 72 districts has a locally elected board oftrustees who oversee the operations of the colleges or college within their district. This has led to adecentralized governance structure for the entire system and significant variations in individual collegegovernancestructuresamongthedifferentdistricts.

Duetodifferencesinlocalresourcesandgovernancestructures,somecollegesdonothavethestaffingandinfrastructure to allow them to provide any behavioral health services on campus or to build formalcollaborationswithCBMHD.Youcangotoyourlocalcommunitycollegewebsitetoseewhetherornotitprovides campus‐based behavioral health services. A complete list of the 112 California communitycolleges including links to each college’s website is available on the California Community CollegeChancellor’sOfficewebsite,http://californiacommunitycolleges.cccco.edu/AlphaList.aspx.

FindingtheAppropriateCommunityCollegeContactPerson

Agoodplacetostartyoursearchwouldbetogotoyourlocalcommunitycollegewebsiteandseeifthereisamanagementorganizationalchartoralistingofadministrativestaff.Ifthesiteappearstofocusonlyonstudents,searchforthecollege’sleadershipandgovernanceoradministrative/managementstaff.Becauseof college accreditation standards, college websites should post a full description of the collegeorganizationalstructureandallacademicandserviceofferings.(SeeAppendixCforasamplecommunitycollegeorganizationalchart.)Ifyouwanttoconnectwiththecollegestaffmostlikelytoreferstudentsformentalhealthtreatment,youcouldstartbysearchingthestudentserviceslistingtoseeifyourlocalcollegehasastudenthealthcenterand/or a psychological or mental health services center. Many student health centers housebehavioral/mentalhealthcounselingservicesbecauseitislessstigmatizingtoseekmedicalcarethanitistogotoanofficethatislabeledasmentalhealthorpsychologicalservices.Thedirectorofmentalhealthorpsychologicalservicesand/orthestudenthealthcenterdirectorwouldbethebestpersontocallfirst.TheHealthServicesAssociationCaliforniaCommunityCollegesmaintainsanonlinedirectoryofhealthcentercoordinatorsatmembercolleges.ItisimportanttonotethatonmanyCCCcampuses,counselingcentersorcounselingdepartmentsusuallyrefers to academic counseling, not to be confused with mental or behavioral health counseling.Occasionallyacademiccounselorsareformerorcurrentmentalhealthclinicians,butoncampus,theirjobistoprovideacademiccounselingandassiststudentswithdevelopingtheireducationplan.Ifyourlocalcollegedoesnothaveamentalhealthorstudenthealthcenter,youcouldcallthedeanorvicepresidentofstudentservicestoseewhotheyfeelwouldbethebestpersonwithwhomtopartner.Similartothecounty,theadvantageofstartingatahigherlevelofthecampushierarchyisthatthepersonassignedtoworkwith youwill bemore likely to follow‐through if the request comes fromahigher‐level official.Many faculty and staff also refer students of concern to the academic counseling department or theDisabledStudentsProgramsandServices(DSPS)departmentifthecollegehasnomentalhealthorstudenthealth center. DSPS staff may ormay not have amental health clinical background, but like academiccounselors,theirjobisnottoprovidementalhealthservices,soifstudentsneedbehavioralhealthservices,DSPSstaffandacademiccounselorswillreferthemtocommunityproviders.

Page 9: CCC CBHD Toolkit 01 27 15 kd as editscccstudentmentalhealth.org/docs/CCCSMHP... · CCC students’ access and linkage to mental health services across the continuum of care. This

CollaborationToolkit Page8 

ConnectwithPotentialLeadsIf youknowsomeonewho is connected to thepersonwithwhomyouwould like ameeting, see if yourcontactiswillingtofacilitateanintroductionforyouviaemailoraphonecall. Thisusuallyincreasesthelikelihoodthatyouwillreceiveamorefavorableandtimelyresponsetoyourmeetingrequest.If you are making a cold call, it helps to provide a brief description about you, your organization, theprimary reason for your meeting request and a web link where your prospects can find additionalinformation about your organization and/or your reason for wanting to connect with them. You canenhanceyourchancesofelicitingapositiveresponsebyusingthe“IdentifyingPotentialCollaborationPartners” worksheet (see Appendix) to not only list prospective partners, but also strategize yourapproachtogeneratetheirinterestinmeetingwithyou.Ifyourprospectturnsdownyourrequest,theymaybeabletoreferyoutoamoreappropriatepersonandperhapsbewillingtofacilitateanintroduction.

WhenProspectsareSlowtoRespond

Bepatientandpersistent—buildingarelationshipcantakethreetosixmonths,sosetandmanageyourexpectationsaccordingly.

Rememberthatthepeopleyouaretryingtoreacharejustasbusyasyouareandmaynotmakeyouapriorityattimes.Youmayfindyourselfdoinglikewise.

Donotassumethatwhengettingaresponsetakeslongerthanyouexpectedthatpeopleareunreliableoruninterested.Rememberthattheymayassumethesamethingsaboutyouifyouarejustasslowtorespond.

Informingyourprospectthatyouknowsomeofthesamepeopleorbeingabletosaythatsomeoneintheirprofessionalorstakeholdernetworksuggestedyoucontactthemmaymotivateamorerapidresponse.

SettingupaSuccessfulCollaboration

PrepareforYourInitialMeetingMembers of the Toolkit’s ad hoc committee and those interviewed at the countyandcollegelevelallagreedthatanin‐personinitialmeetingwasacrucialfirststepin building a successful collaboration, noting that they were more comfortablecallingpeopletheymetinpersonandthosetheymetweremorelikelytorespondtotheirfuturephonecallsandemails.Youcanusethe“InitialMeetingPlanning”worksheet provided in theAppendix to help you set the agenda and prepare foryourinitialmeeting.

ContributorstothisToolkitalsoemphasizedtheimportanceofpreparingforaninitialmeetingby:Researchingtheorganization:Obtainingsomebasicinformationaboutyourprospect’sorganization,department, program, or job functionwill give you a context for discussing yourmeeting goals. Thoseinterviewedfor theToolkitalsoobservedthatprospectivepartnersappreciatedthemnotneeding touseinitialmeetingtimetoaskforinformationtheycouldhaveeasilyacquiredonlineorelsewhere.

Page 10: CCC CBHD Toolkit 01 27 15 kd as editscccstudentmentalhealth.org/docs/CCCSMHP... · CCC students’ access and linkage to mental health services across the continuum of care. This

CollaborationToolkit Page9 

Settingclearmeetingobjectives: Toolkitworkgroupmembersandcollaboratorsagreedthatpeoplewhomade thebest first impression andgenerated themost engagementduring an initialmeetingwerethosewhocamewithclearobjectivesandafocusedagenda.Bringingalistofthequestionsyouwanttoaskwillhelpensurethatyouacquiretheinformationyouwant.Identifying potential mutual benefits and shared goals: Potential partners will be moreinterestedinwhatyouarerequestingifyoucandescribehowhonoringyourrequestwillalsobenefitthem.Finding common ground andworking toward shared goals enables a partnership to achievemore thaneach party could individually. Identifying potential mutual benefits is much easier if you do somepreliminary research before the meeting. You can also use the “Identifying Potential CollaborationPartners”worksheet(accessviaAppendix)tohelpyouidentifypotentialmutualbenefitstoproposeandexploreatyourinitialmeeting.Belowaresomeexamples.

CBMHDPotentialBenefitsforCCCsTheseexamplesrepresentseveraldifferentcounties.Itisimportant to remember that each county has differentresources, services, and program offerings so some oftheseexamplesmaynotbeavailableinyourcounty.

24‐hourcrisisandsuicidepreventionphonelines Behavioralhealthinformationandreferralphonelines Behavioralhealthrelatedtrainingsforstudents,faculty,andstaff CasemanagementandassistancenavigatingCBMHDsystemsandservices Daytreatmentandothersupportservicesforstudentswithsevereandpersistentmentalhealth

conditions Drop‐incentersforpeoplewithbehavioralhealthconditions Drugandalcoholdetox Participationonthecampusbehavioralinterventionteam Phoneconsultationforon‐campusmentalhealthandstudenthealthservicesstaffregarding

studentswithmoreseverementalhealthandsubstanceusesymptoms Provisionofmentalhealthprevention,earlyintervention,andwellnesspromotionactivitieson

campus Psychiatricevaluationandmedicationservices

CCCPotentialBenefitsforCBMHD 

ApotentiallysizeableaudienceforCBMHDoncampusmentalhealthprevention,earlyintervention,andwellnesspromotionactivities

Anormalizedenvironmentwhichsupportsrecoveryeffortsandsuccessfullifeplanningforstudentsusingmentalhealthservices

CCCstaffparticipationonCBMHDcommunityadvisorygroups

Collaborationwithmentalhealthfundingopportunities

Page 11: CCC CBHD Toolkit 01 27 15 kd as editscccstudentmentalhealth.org/docs/CCCSMHP... · CCC students’ access and linkage to mental health services across the continuum of care. This

CollaborationToolkit Page10 

Confidentialofficespaceforout‐stationedstafftoprovideon‐campusmentalhealthservicestostudents

In‐kindresourcessuchasmeetingspace TrainingstocountystaffandconsumersregardingtheCCCapplicationprocess,financialaid

options,oncampusresourcesformentalhealthconsumers Personaldevelopmentclasses,suchas“IntroductiontoCollege”atlocalWellnessCentersto

demystifythecollegeexperienceforconsumersandbetterequipWellnessCenterstafftoassessandenhanceconsumercollegereadiness

SupportforincreasedCBMHDfundingandpolicyadvocacy Studentswithmentalhealthneedsforagencies/programsthatmaybelookingforclientsand

campusstafftrainedtobetterinformstudentsaboutcountyservicesandlinkthemtocareDecidingHowtoAttainYourMeetingObjectivesFirstimpressionshelpsetthetoneforthemeetingsospendsometimedecidinghowyouwanttoopentheconversation,describeyourneeds,andobtain the informationyouareseeking. Whatquestionswillyouasktogettheinformationyouneed?Whatdatadoyouhavetosupportyourrequests?Ifpossible,sharesomequantitativedata todemonstrateunmet serviceneeds and someanecdotal examples tobring thatdata to life. It is also helpful to decide how to handle rejection and how to leverage your meeting tocontinuetobuildtherelationship. Yourprospectmaybeabletoreferyoutosomeonewhoisinabetterpositiontohelpyou,offertofacilitateanintroductionforyou,andbeapotentialresourceforyouinthefuture.

TipsfromtheFieldLeadoffyourconversationwithhowyourorganizationcouldbenefittheother.IfyouarefromaCCC,informyourcountyhowmanystudentscouldbenefitfrombehavioralormentalhealthservicesifyoucouldfigureouthowtoeffectivelylinkthemtoCBMHDandcommunityprograms.Also,notehowmanyCBMHDconsumerscouldbenefitfromCCCprogramsandyourwillingnesstohelplinkthemtoyourprograms.Donotaskyourcountyforfundingbeforeyoubuildarelationship.Ifyoudowantfundingyoushouldgetthesupportofstakeholdergroupsbeforemakingafundingrequest.YoucanaccessyourCBMHDstakeholdergroupsbygoingthroughyourMHSAcoordinator.Successfulcollaborationmayresultinyourstudentsbeingabletoaccessneededmentalhealthservicesyourcampuscannotprovideratherthanaboutsecuringfunds.Ifyouhavemorethanonecollegeinyourdistrict,collaboratewiththeotherstopoolstudentmentalhealthdata and strategizehow to strengthenyour case for support. You andyour fellowcollege collaboratorscouldsetupajointmeetingwithyourdistrict’sCBMHD.   

Page 12: CCC CBHD Toolkit 01 27 15 kd as editscccstudentmentalhealth.org/docs/CCCSMHP... · CCC students’ access and linkage to mental health services across the continuum of care. This

CollaborationToolkit Page11 

InitialMeetingTheToolkitworkgroupandthoseinterviewedagreedthatwhoeverinitiatesthemeetingshouldgototheprospect’s site in order to better understand the organization you are visiting and its surroundingcommunity.Ifyouareacollegestaffmember,visitingapotentialmentalhealthreferralagencywillenableyoutoprovidemoreinformationtostudentsyouplantorefer.Ifyouareacountystaffperson,takeabrieftourofthecampusatsomepointduringthemeetingtogetafeel forthecampusanditsstudents. Askcollegestaffwhatservicestheythinkwouldbemosthelpfultotheir students and share materials with them that describe some of your services across the carecontinuumandhowtoobtainmoreinformationaboutthem.Asacollegestaffperson, ifattheendofmeetingyouthinkthatyoumaybereferringstudentsoften,askabouthavingaregularcontactpersonthatyouandyourstudentscancall tosetupanappointmentandreceiveinformationandassistanceinnavigatingtheintakeprocess.CBMHDstaffmayalsowantacollegepointpersontocallwhentherearereferralissuesontheirend.Foreitherparty,thecontactpersonshouldalsobetheoneyoucallto:

Follow‐upifthestudentagreestoallowbothpartiestoshareinformationaboutthestudent’sserviceutilizationandexperience.

Discussinstancesinwhichstudentsencounterserviceoraccessproblemsthattheyareunabletoresolveontheirown.

Discussotherpotentialcollaborationopportunities. Findoutaboutprogramandstaffchanges.

Beforethemeetingends,besuretosummarizethemeetinganddecideonappropriatenextstepstokeepthecollaborationmomentumgoing.

IfYouDecidetoCollaborateIf you decide to move forward, it is important to clarify each party’s roles and responsibilities at thebeginning of the partnership tominimize potential future problems. Discuss how best to communicatewitheachothertoensuretimelyresponsesandtominimizemiscommunications. Beequallyclearabouteachparty’spreferredcommunicationvehicle—phone,email,ortext.

If colleges refer students to CBMHD and other local services, develop guidelines for how and whencollaborationpartnerswillobtainstudents’consenttoshareinformation,howpartnerswillensurestudentconfidentiality, andhow theywill address any complaints that studentswereunable to resolveon theirown. It iscritical forcollegesandcountystaff tohaveaclearunderstandingofeachorganization’s legalandinstitutionalconfidentialityrequirementsandlimits. Countystaffprovidingmentalhealthtreatmentmust obtain consumer consent to share any consumer information except under very specificcircumstances,whichmustbediscussedwithconsumersaspartoftheirprogramorserviceintakeprocess.It is also helpful to establish some guidelines for how collaboration partners will make joint decisions,resolveconflicts,andholdeachotheraccountable.Ifthecollaborationhasseveralcomponentsthatrequireregular ongoing procedures such as frequent student referrals or a community provider out‐stationedweeklyoncampus,youmaywant tohaveawrittenmemorandumofunderstanding (MOU)between thecampusand localbehavioralhealthprovider. AnMOUclarifies roles, responsibilities andaccountabilitymeasures,canberevisedasneeded,andpreservesthecollaborationwhentherearestaffchanges. Moreinformalcollaborationscanalsooperatesuccessfullywithoutwrittenagreements.

Page 13: CCC CBHD Toolkit 01 27 15 kd as editscccstudentmentalhealth.org/docs/CCCSMHP... · CCC students’ access and linkage to mental health services across the continuum of care. This

CollaborationToolkit Page12 

TheCCCSMHPMOUtemplateandplanningguideare tworesources thatweredeveloped inresponsetorepeatedrequestsfromcampusesforguidancearoundhowtoformalizerelationshipsbetweencampusesand their respective CBMHD. The MOU planning guide is intended to help campuses engage campusstakeholdersinpreparingtoinitiateanMOUbyprovidingthemwithanoverviewofthechoices,priorities,andresponsibilitiesthatwillneedtobeestablishedinadvanceofanMOU.Thetemplateisintendedtohelpcampusesandcountiesandtheirserviceprovidersdecideanddocumentthegoals,objectives,andscopeofthepartnership.Thetemplateandguideareavailablefordownloadat:

MOUTemplate(http://cccstudentmentalhealth.org/docs/MOU_Template.doc) MOUPlanningGuide(http://cccstudentmentalhealth.org/docs/MOU_PlanningGuide.pdf)

SuccessfulCCCandCBMHDCollaborationsOrangeCoastCollegecollaborationwithOrangeCountyBehavioralHealthtobringtheDropZone1oncampus,asupportiveCBHDstaffedspacethatprovidespeersupportandcasemanagementtoveteranstudents.SantaMonicaCollege’scollaborationwiththeLosAngelesCountyDepartmentofMentalHealth’sclientnavigatorresultedinpsychologicalservicesstaffbeingabletocallthenavigatortoobtainphoneandin‐personassistanceindirectlylinkingstudentstoDMHservices.CollegeoftheCanyonsdevelopedacampusmentalhealthconsortiumtocollaborateonmentalhealtheffortswithover20partnersfromlocalUCcampuses,communitycolleges,privatecolleges,highschooldistricts,NAMI,andLosAngelesCountyDepartmentsofRehabilitationandMentalHealth.TheCACommunityCollegePrograms,Practices,andPoliciesonlinesearchabledatabaseincludestheseandseveralothersampleMOUs.Viewthedatabaseathttp://cccstudentmentalhealth.org/resources/search_resources.php.

CollaborationSustainabilityRather than approaching relationship building and maintenance as an additional job responsibility,consideritanintegralpartofhowyoudobusinesssothatitislesslikelytocompetewithotherjobtasks.SeveralCCCstaffnotedthattheirupfrontinvestmentincollaborationbuildingresultedinthemspendingfarlesstimesearchingforcommunityreferralsandtryingtolearnhowtohelpnavigatestudentstheirlocalmentalhealthsystembecausetheircommunitypartnersweretheretoassistwithlinkagetoappropriateservices.Sustainable collaborations benefit from having an infrastructure that supports its communications andoperations. This couldbeas simple as informalbut regular check‐inswithkeypartners tohavingMOUtemplatesandconsentforms. ResultsfromtheToolkit interviewswithcountiesandcommunitycollegesnotedthatregularmeetingsthatoccurmonthly,quarterly,ortwiceayeartoevaluatethecollaboration’schallengesandachievements,sharequalityimprovementsuggestions,anddiscussitsfuturedirectionhelpre‐energizeitspartnersandre‐vitalizethecollaboration.                                                       1TheDropZoneisanon‐campusresourcetosupportOrangeCoastCollegestudentveteranswhoarestrugglingwithpersonalproblemsthatmaynegativelyimpacttheireducationalsuccess.

Page 14: CCC CBHD Toolkit 01 27 15 kd as editscccstudentmentalhealth.org/docs/CCCSMHP... · CCC students’ access and linkage to mental health services across the continuum of care. This

CollaborationToolkit Page13 

When you know that therewill be a staff change at your organization thatwill affect the collaboration,successionplanningiscriticaltoensuringasmoothtransitionforthepersonleavingandtheonecomingin.

Howwilltasksbemanagedduringthetransition? Whatwillyourorganizationdotofacilitaterelationshipbuildingbetweentheincomingpersonand

yourcurrentcollaborationpartners? Whowill be responsible for orienting the incomingperson to the collaboration’s goals, partners,

andactivities?Like any good relationship, collaborations also require ongoing time and attention in order to remainviable. Nurture partner relationships by providing support, continuing to seek new collaborationopportunities,shareresultsandcreditforsuccess,andpromotethevisibilityofthecollaboration.Youcanoffer towritesupport letterswhenotherpartnersareapplying for funding,attendorcontribute to theirfundraisingevents,orassist themwiththeirbehavioralhealtheventsorprojectsthatwouldalsobenefityourstudents.TheseactivitiesalsoprovidepositivecommunityvisibilityforthecollegeandCBMHDandmayhelpattractpotentialnewstakeholders.

Althoughcollaboration relationshipbuilding canbea slowprocess, especiallywhen there is ahistoryofsilosandturfissues,theToolkitworkgrouprecognizedthevalueoftakingalong‐termstrategicapproach.Theirexperienceshowsthatthedeeperandmoretrustworthythepartnerconnections,theeasieritistosustainadynamic anddurable collaboration that improves thewell‐beingandacademicperformanceofCCCstudentsbyhelpingthemmoresuccessfullyaddresstheirbehavioralhealthneeds.

Page 15: CCC CBHD Toolkit 01 27 15 kd as editscccstudentmentalhealth.org/docs/CCCSMHP... · CCC students’ access and linkage to mental health services across the continuum of care. This

CollaborationToolkit Page14 

APPENDICES

AppendixA:GlossaryofTermsandAcronyms

ACA  Affordable Care Act 

APEDP  Advancing Policy to Eliminate Discrimination Program

CalMHSA  California Mental Health Services Authority

CBHDA  County Behavioral Health Directors Association of California

CBHMD  County Behavioral and Mental Health Department

CCC  California Community College

CCCCO  California Community Colleges Chancellor’s Office

CCC MHWA  California Community College Mental Health and Wellness Association

CCC SMHP  California Community Colleges Student Mental Health Program

CDC  Centers for Disease Control and Prevention

CIBHS  California Institute for Behavioral Health Solutions

CIO  Chief Instructional Officer (California Community College)

COAGSMH  Chancellor’s Office Advisory Group on Student Mental Health

Consumer  Person utilizing mental health services; term preferred over “client”

CSSO  Chief Student Services Officer (California Community College)

CSU SMHP  California State University Student Mental Health Program

DMH  Department of Mental Health

DSH  Department of State Hospitals

DSPS  Disabled Student Programs and Services

ESM  Cultural Competence/Ethnic Services Managers

FCCC  Foundation for California Community Colleges

FQHC  Federally Qualified Health Centers

HSACCC  Health Services Association California Community Colleges

IAHC  Implementation Ad Hoc Committee

LGBTQ  Lesbian, Gay, Bisexual, Transgender, and Queer/Questioning

MHSA  Mental Health Services Act 

MHSOAC  Mental Health Services Oversight and Accountability Commission

MOU  Memorandum of Understanding

NAMI  National Alliance on Mental Illness

Page 16: CCC CBHD Toolkit 01 27 15 kd as editscccstudentmentalhealth.org/docs/CCCSMHP... · CCC students’ access and linkage to mental health services across the continuum of care. This

CollaborationToolkit Page15 

MHSOAC  Mental Health Services Oversight and Accountability Commission

OSP  Office of Suicide Prevention 

PEI  Prevention and Early Intervention

PPP  Promising Practices Program 

RFP  Request for Proposal 

RLSPCBP  Regional and Local Suicide Prevention Capacity‐Building Program

SAMHSA  Substance Abuse and Mental Health Services Administration

SCW  Statewide Coordination Workgroup

SDR  Stigma and Discrimination Reduction

SEE  Statewide Evaluation Expert 

SME  Subject Matter Expert 

SMHI  Student Mental Health Initiative

SMHPW  Student Mental Health Policy Workgroup

SMSPCP  Social Marketing Suicide Prevention Campaign Program

SP  Suicide Prevention 

SPEAP  Suicide Prevention Evaluation and Accountability Program

SPNP  Suicide Prevention Network Program

SP SME  Suicide Prevention Subject Matter Expert

SPTWEP  Suicide Prevention Training and Workforce Enhancement Program

SOW  Scope of Work 

SSEP  Strategies for a Supportive Environment Program

TAY  Transitional Age Youth 

TAFY  Transitional Age Foster Youth 

UC SMHP  University of California Student Mental Health Program

VA  Veterans Administration 

VPPP  Values Practices and Policies Program

       

Page 17: CCC CBHD Toolkit 01 27 15 kd as editscccstudentmentalhealth.org/docs/CCCSMHP... · CCC students’ access and linkage to mental health services across the continuum of care. This

CollaborationToolkit Page16 

AppendixB:OtherMentalHealthResources CaliforniaCommunityCollegesStudentMentalHealthProgramTheappropriateresourcescanmakeyourworkeasierbytranslatingresearchfindingsandevidence‐basedapproachesintoconcretetipsandstrategiesforapplicationinreal‐worldcampussettings.Webinars,factsheets,andotheronlinetoolsandresourcesonstudentmentalhealthprovidedatnocostthroughfundingbytheCaliforniaCommunityCollegesChancellor’sOfficeandtheFoundationforCaliforniaCommunityColleges.www.cccstudentmentalhealth.orgActiveMindsInc.ActiveMindssupportsover350campus‐basedchaptersacrosstheUSandCanadamadeupofstudentvolunteerswhoprovidementalhealthawareness,education,andadvocacytotheirpeers.www.activeminds.orgEachMindMatters.orgAnumbrellaorganizationlaunchedin2014togiveeveryCalifornianthetoolstocombatstigmaandbuildmentalhealthawareness,andisagoodstartingpointforstudentmentalhealthstakeholdersseekingconnectiontoacommunityofindividualsandorganizationsdedicatedtomentalwellnessandequality.Thewebsiteoffersinformationaboutthebenefitsofpreventionandearlyintervention,andallowspeopletosharetheirownexperienceswithmentalhealth,identifyresourcesincludinglocalspeakersandregionalnetworksofcare,andaccesstoolsforpromotingawarenessthroughsocialmedia.Ribbons,stickers,andotheroutreachitemsareavailableinbothEnglishandSpanish.www.eachmindmatters.orgFederallyQualifiedHealthCentersandStateHealthPolicy:APrimerforCalifornia(CaliforniaHealthcareFoundation)FederallyQualifiedHealthCenters(FQHCs)arerequiredtoeitherprovideorbeabletoreferstudentstoaffordablelocalmentalhealthservices.FQHC’sarenotallowedtoturnawayclientsandarelocatedinareaswherespecificlow‐incomepopulationsareunderserved.www.chcf.org/publications/2009/07/federally‐qualified‐health‐centers‐and‐state‐health‐policy‐a‐primer‐for‐california#ixzz3CxWZYx2ZKnowtheSignsAstatewidesuicidepreventionsocialmarketingcampaignbuiltonthreekeymessages:Knowthesigns.Findthewords.Reachout.ThiscampaignisintendedtoeducateCalifornianshowtorecognizethewarningsignsofsuicide,howtofindthewordstohaveadirectconversationwithsomeoneincrisis,andwheretofindprofessionalhelpandresources.http://www.suicideispreventable.org/NationalAllianceonMentalIllness(NAMI)Anadvocacygroupforpeoplelivingwithmentalillnessandtheirlovedones.Agoodsourceofinformationandresourcesonmentalhealthtopics.www.nami.orgNAMICaliforniawww.namicalifornia.org

Page 18: CCC CBHD Toolkit 01 27 15 kd as editscccstudentmentalhealth.org/docs/CCCSMHP... · CCC students’ access and linkage to mental health services across the continuum of care. This

CollaborationToolkit Page17 

ReachOut.comReachOutisaninformationandsupportserviceusingevidencebasedprinciplesandtechnologytohelpteensandyoungadultsfacingtoughtimesandstrugglingwithmentalhealthissues.Allcontentiswrittenbyteensandyoungadults,forteensandyoungadults,tomeetthemwheretheyare,andhelpthemrecognizetheirownstrengthsandusethosestrengthstoovercometheirdifficultiesand/orseekhelpifnecessary.www.reachout.comSubstanceAbuseandMentalHealthServicesAdministration(SAMHSA)TheirglossarydefinestermsoftenusedinthedisastermentalhealthresponsefieldandtermsthatmaybeusefulinunderstandingculturalcompetencebasedonstandardsusedbytheFederalGovernmentandbynationalandcommunity‐basedsystemsofcare.DownloadPDFTheJedFoundationEstablishedtopreventsuicideoncollegecampusesandfocusontheunderlyingcausesofsuicide,TheJedFoundationconveneshighereducationandgovernmentleadersaswellasmentalhealthexpertsandresearchersinordertodesigneffectivepreventionprogramsthatreflectthebestincurrentthinking.www.jedfoundation.orgTheTrevorProjectTheTrevorProjectisdeterminedtoendsuicideamongLGBTQyouthbyprovidinglife‐savingandlife‐affirmingresourcesincludinganationwide,24/7crisisinterventionlifeline,digitalcommunity,andadvocacy/educationalprograms.24‐hourCrisisInterventionLifeline:866‐488‐7386.www.thetrevorproject.orgULifeLine.orgULifelineisananonymous,confidential,onlineresourcecenterwherestudentscanbecomfortablesearchingfortheinformationtheyneedaboutemotionalhealth.www.ulifeline.orgUnitedStatesDepartmentofVeteransAffairsThisagencyprovidesveteranswithbenefitsandservices.TheirwebsiteincludesawealthofinformationsuchasadirectoryofVAsacrosstheUS,helpforPTSD,descriptionsofVAbenefits,andfactsonhealthcare.www.va.govwww.mentalhealth.govIncludesatreatmentlocatorfunctionthathelpsuserslocateavarietyoflocalmentalhealthservicesaswellasinformationabouthowtorecognize,talkabout,andcopewithanarrayofmentalhealthsymptoms,includingtraumaandeatingdisorders.ResourcesareavailableinSpanish.www.mentalhealth.gov   

Page 19: CCC CBHD Toolkit 01 27 15 kd as editscccstudentmentalhealth.org/docs/CCCSMHP... · CCC students’ access and linkage to mental health services across the continuum of care. This

CollaborationToolkit Page18 

AppendixC:SampleCommunityCollegeOrganizationalChart

            

 

                 

 

This illustrative organizational chart shows departments generally found within a community college, although they may have slightly different position or titles.  The highlighted boxes represent departments where CBMH may locate college contacts who support students’ wellness needs at that college. 

District Chancellor

President

Vice President/ 

CSSO

VP Student Affairs/Student 

Services

Director of Health Services

Campus Nurse

Mental Health 

Counselor

Director of Admissions & 

Records

Student Life

Academic Counseling

Financial Aid

EOPS/CalWorks

Veteran's Services

Disabled Students Support Services

Career Center

VP of Instruction

Dean of Instruction

Dean of Inst., Career & Technical Education

Dean of Instruction, Arts 

& Sciences

Dean of Inst., Distance 

Learning & Prof. Dev. 

Admin. Dir., Institutional 

Effectiveness & Planning

VP of Administrative 

Services

Dir., Business Services & 

Entrepreneurship

Director, Maintenance and Operations

Director, Campus Safety & Emergency Management

Page 20: CCC CBHD Toolkit 01 27 15 kd as editscccstudentmentalhealth.org/docs/CCCSMHP... · CCC students’ access and linkage to mental health services across the continuum of care. This

CollaborationToolkit Page19 

AppendixD:CCCMentalHealthServicesChecklist 

MentalHealthServicesOn

CampusHave

ReferralsNeed

Referrals CommentsBehavioralInterventionTeam CaseManagement CrisisIntervention EatingDisorders FamilyandCouplesCounseling FosterYouth/FormerFosterYouth HomelessStudents IndividualCounseling InformationandReferral LGBTQ MentalHealthAssessment MentalHealthPrevention PeerSupportPrograms PsychAssessment PsychMedicationEvaluation PsychMedicationPrescriptions ServicesinOtherLanguages StressManagement SubstanceAbuseDetox SubstanceAbuseTreatment SubstanceUseAssessment SuicidePrevention SupportGroups TherapyGroups TransitionalAgeYouth Trauma Veterans  

WellnessPrograms  

Other    

Page 21: CCC CBHD Toolkit 01 27 15 kd as editscccstudentmentalhealth.org/docs/CCCSMHP... · CCC students’ access and linkage to mental health services across the continuum of care. This

CollaborationToolkit Page20 

AppendixE:IdentifyingPotentialCollaborationPartnersWorksheet 

PotentialPartner

BenefitstoThem BenefitstoUs

PotentialBarrierstoCollaboration Buy‐InStrategies

 

Page 22: CCC CBHD Toolkit 01 27 15 kd as editscccstudentmentalhealth.org/docs/CCCSMHP... · CCC students’ access and linkage to mental health services across the continuum of care. This

CollaborationToolkit Page21 

AppendixF:InitialMeetingPlanningWorksheet

MeetingDate_______________________________________________________________________________

Organization _______________________________________________________________________________ 

Address__________________________________________________________________________________ 

City/State/Zip______________________________________________________________________________ 

Phone_____________________________________________________________________________________ 

 

ContactName_____________________________________________________________________________ 

Title____________________________________________________________________________________ 

Address________________________________________________________________________________ 

Phone_________________________________________________________________________________ 

Email__________________________________________________________________________________ 

 

DesiredMeetingOutcomes

1.__________________________________________________________________________________________ 

2.__________________________________________________________________________________________ 

3.__________________________________________________________________________________________ 

 

Information/DatatoShare

___________________________________________________________________________________________________________________________ ___________________________________________________________________________________________________________________________ MaterialstoBring

______________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________ 

KeyQuestionstoAsk______________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________ 

BenefitstoCollaboration,WhatWeCanOffer

______________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________ 

NextSteps/Follow‐Up/PersonResponsible

______________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________ ___________________________________________________________________________________________________________________________  

   

Page 23: CCC CBHD Toolkit 01 27 15 kd as editscccstudentmentalhealth.org/docs/CCCSMHP... · CCC students’ access and linkage to mental health services across the continuum of care. This

CollaborationToolkit Page22 

Acknowledgements CaliforniaCommunityCollegesStudentMentalHealthProgramInOctober2011,theCaliforniaCommunityCollegesChancellor'sOffice(CCCCO)wasawarded$6.9millionbytheCaliforniaMentalHealthServiceAuthority(CalMHSA).Overthecourseofthe4‐yearCCCSMHPgrantcycle,thetotalamountallocatedtosupporttheeffortgrewto$10.2million.ThisfundingutilizedthroughtheCaliforniaCommunityCollegesStudentMentalHealthProgram(CCCSMHP)isintendedtofocusonpreventionandearlyinterventionstrategies,whichaddressthementalhealthneedsofstudentsandadvancethecollaborationbetweeneducationalsettings,countyservices,andthecommunityatlargethatformthefoundationoffutureCalMHSAprograms.TheCCCSMHPisapartnershipbetweentheCCCCOandtheFoundationforCaliforniaCommunityColleges(FCCC).ThisToolkitwaswrittenwiththeassistanceofSallyJue,MSW.TheCaliforniaCommunityCollegesStudentMentalHealthProgramalsowishestogratefullyacknowledgethemembersoftheToolkitworkgroupwhoguidedthedevelopmentofthisreport.ToolkitAdHocCommittee(workgroup)ColleenAmmerman,FoundationforCaliforniaCommunityCollegesHeatherMcClenahen,FoundationforCaliforniaCommunityCollegesBetsySheldon,CaliforniaCommunityCollegesChancellor’sOfficeStephanieDumont,AcademicSenateforCaliforniaCommunityColleges,GoldenWestCollegeJanineMoore,RiversideCountyDepartmentofMentalHealthBeckyPerelli,HealthServicesAssociationofCCCs,CityCollegeofSanFranciscoJennyQian,OrangeCountyHealthCareAgency HeatherRobinson,SanJoaquinDeltaCollegeSylviaWorden,OrangeCoastCollegeAdditionalContributorsBeckyBogener,ShastaCollegeWayneClark,MontereyCountyBehavioralHealthDonnellEwert,ShastaCountyHealthandHumanServicesDebbieGoodman,ShastaCollegeTerryMcCauley,ShastaCountyHealthandHumanServicesSandraRowe,SantaMonicaCollegeLaraShipley,MontereyPeninsulaCollegeToyaSwan,LosAngelesCountyMentalHealthDeborahTull,LosAngelesHarborCollegeAdrienneYancey,SanDiegoCountyBehavioralHealth

Page 24: CCC CBHD Toolkit 01 27 15 kd as editscccstudentmentalhealth.org/docs/CCCSMHP... · CCC students’ access and linkage to mental health services across the continuum of care. This

CollaborationToolkit Page23 

CaliforniaCommunityCollegesChancellor'sOfficeAdvisoryGrouponStudentMentalHealth(COAGSMH)COAGSMHassistsinprovidingsupporttotheimplementationeffortsrelatedtotheCaliforniaCommunityCollegesStudentMentalHealthProgram(CCCSMHP).Inaddition,COAGSMHservesasaforumtocounselonthedeliveryofservicesrequiredthroughoutthelengthoftheCCCSMHP.TheCOAGSMHisanadvisorygrouptotheChancellor’sOfficeandtheFoundationforCaliforniaCommunityColleges.KimAufhauser,EmergencyPlanningandPreparedness,WestValley‐MissionCommunityCollegeDistrictAnnCollentine,CalMHSAStephanieDumont,AcademicSenateforCaliforniaCommunityColleges,SouthRepresentative,GoldenWestCollege

JeannineFarrelly,CaliforniaYouthEmpowermentNetwork(CAYEN),MentalHealthAssociationinCalifornia(MHAC)

StacieHiramoto,RacialandEthnicMentalHealthDisparitiesCoalition(REMHDCO) MichaelKennedy,SonomaCountyBehavioralHealthStevenKite,CaliforniaNationalAllianceonMentalIllness(NAMI)YenyLei,StudentSenateforCaliforniaCommunityColleges,BerkeleyCityCollegePaulaMcCroskey,CaliforniaAssociationonPostsecondaryEducationandDisability(CAPED),RiversideCityCollege

NancyMontgomery,IrvineValleyCollegeJanineMoore,RiversideCountyDepartmentofMentalHealthMaryOjakian,FamilyAdvocate,AmericanFoundationonSuicidePreventionVicOjakian,FamilyAdvocate BrianOlowude,CCCMentalHealthandWellnessAssociation,FresnoCityCollegeBeckyPerelli,HealthServicesAssociationofCCCs,CityCollegeofSanFranciscoJennyQian,BehavioralHealthServices,OrangeCountyHealthCareAgency CharlaSydnor,DepartmentofHealthCareServicesMentalHealthServicesDivision ChrisVilla,CSSOStudentServices,FresnoCityCollegeThanksalsogototheCenterforAppliedResearchSolutions(CARS),thetechnicalassistancecontractorfortheCCCSMHP.CARSiscommittedimprovingthecapacityofpublicandnon‐profitorganizationstoimprovesocialconditionsbybridgingthegapbetweenresearchandpracticeandprovidingtraining,technicalassistance,andinformationsharing.CalMHSATheCaliforniaMentalHealth ServicesAuthority (CalMHSA) is an IndependentAdministrative andFiscalGovernments Agency focused on the efficient delivery of California Mental Health Projects. Membercountiesjointlydevelop, fund,andimplementmentalhealthservices,projects,andeducationalprogramsatthestate,regional,andlocallevels. CalMHSAimplementsPreventionandEarlyInterventionprogramsfundedbycountiesthroughthevoter‐approvedMentalHealthServicesAct(Prop.63).Prop.63providesthe funding and framework needed to expand mental health services to previously underservedpopulationsandallofCalifornia’sdiversecommunities.    

Page 25: CCC CBHD Toolkit 01 27 15 kd as editscccstudentmentalhealth.org/docs/CCCSMHP... · CCC students’ access and linkage to mental health services across the continuum of care. This

CollaborationToolkit Page24 

References                                                        iSontag‐Padilla,L.,Roth,E.,Woodbridge,M.,Kase,C.,ChanOsilla,K.,D’Amico,E.,Jaycox,L.,Stein,B.(2013)CalMHSAStudentMentalHealthCampus‐WideSurvey2013SummaryReport.SantaMonica,Calif.:RANDCorporation.iiCaliforniaCommunityCollegesChancellor’sOffice–DataMart.RetrievedAugust28,2014fromhttp://datamart.cccco.edu/Services/DSPS_Status.aspx. 

California Community Colleges Student Mental Health Program (CCC SMHP)  

Toll‐free: (855) 304‐1647 ~ www.cccstudentmentalhealth.org 

The California Mental Health Services Authority (CalMHSA) is an organization of county governments working to improve mental health outcomes for individuals, families and  communities.   Prevention  and  Early  Intervention  programs  implemented  by  CalMHSA  are  funded  through  the  voter‐approved Mental  Health  Services  Act  (Prop 63).   Prop  63  provides  the  funding  and  framework  needed  to  expand mental  health  services  to  previously  underserved  populations  and  all  of  California’s  diverse communities.