CC Communications - Corporate Overview

S m a r t . B o l d . T r u s t e d Internet Strategy | Web Design | Custom Programming | Search Marketing | Email Marketing | Web Video

CC Communications, Inc.

421 Minuet Lane, Suite 204 Charlotte, NC 28217

704-543-1171 | 800-556-1561

www.cccommunications.com

About CC Communications, Inc.

CC Communications is one of the most established, most experienced and most innovative online marketing communications firms in the region, with a long track record of delivering successful interactive database and website programs to a wide variety of national, regional and local corporations and organizations. Our distinctive history, strong reputation, and proven commitment to customer service define our role as a true leader in our field.

Celebrating our 15-year anniversary, CC Communications has become one of the most successful and technically advanced online communications companies in the Carolinas. Delivering high quality creative design, custom programming and strategic marketing services produced specifically for Web including interactive media and web video applications, CC Communications offers the experience and resources to help successfully guide and implement your project. Our staff combines years of successful online communication and marketing innovation, traditional media experience, creative conceptualization and expressive graphic design, with advanced technical and programming expertise to get the job done.

Our strengths complement the individual organization as a whole. Serving as an extension of your own advertising, marketing and information technology departments, CC Communications provides ongoing consulting, planning, creative services, and technical advice, helping you make the most of your communications program. Further, our company stays involved, day in and day out, providing unparalleled support over the life of the entire project.

CC Communications currently manages over 250 full-service corporate accounts, and nearly 500 web-hosting accounts serving such organizations as Snider Tire, Diamond Springs, MGM Brakes, Aston Properties, The Cato Corporation, Watauga County Tourism Development Authority (WCTDA), Spectrum Properties, WTVI-TV, NewDominion Bank, The Bissell Companies, Carolina Business Review, WB Moore, Charlotte Douglas International Airport, VT LeeBoy, The Trevi Group, Biltmore Farms Hotels, Parking Unlimited, The Quail Hollow Championship (PGA TOUR Event), Greater Charlotte Biz Magazine, The Better Business Bureau, The Ballantyne Hotel & Spa, Sonic Automotive, Donald Haack Diamonds and many others. (A list of clients and references is available upon request.)

Because we understand the needs of your organization better than just about anyone, and because we know how to get the job done, we provide custom solutions (both technical and creative) that will best fit the specific and individual needs of your business.

Awards & National Recognition…

Winner - Platinum Award - Web Site Overall – 2009 MarCom Creative Awards Website Design, Watauga County Tourism Development Authority

Winner - Gold Award - Web Site Overall – 2008 MarCom Creative Awards Website Design, Biltmore Farms Hotels

Winner - Gold Award - Web Site Overall – 2007 Hermes Awards Website Design, The Cato Corporation

Winner - Gold Award - Web Site Overall – 2007 MarCom Creative Awards Website Design, Ballantyne Resort Hotel & Spa

Winner - Best Retail Email Message – 2007 Internet Advertising Competition (IAC) Web Marketing Association "Holiday Treasures" - Donald Haack Diamonds

Finalist - Blue Diamond Awards – 2007 NPower Non-Profit Excellence in Information Technology Charlotte Chamber of Commerce - Information Technology Council (ITC)

Charlotte's #1 Website Design Firm – 2006 Charlotte Business Journal Book of Lists Top 25 Website Design Companies




704-543-1171 | 800-556-1561


Your Strategic Partner

creative CC Communication’s unique objective-based, strategic and consultative creative marketing

approach sets us apart from traditional Web page programming companies. We look at the full picture and get results.

skilled CC Communications offers media, public relations and marketing experience, combined with

more than 75 years of technical communication, computer programming and design expertise. We offer insight and as well as technical expertise.

innovative A pioneer in the industry, CC Communications has designed and engineered many original

software programs for use over the Internet, providing clients with easy “hands on” control over their own content, such as our exclusive Members DirectTM, JobWriterTM, ListWriterTM, PortfolioWriterTM, FileManagerTM, SurveyWriterTM and CalendarWriterTM products.

committed Our 15 year history establishes CC Communications as one of the longest-standing, most

experienced online marketing firms in the Carolinas and the southeastern United States. We provide quality interactive, online marketing and communication services to our customers. That is all we do, and we do it very well.

involved CC Communications plays an active role in our community. Senior members of our staff have

contributed time and expertise to numerous organizations, including The Charlotte Chamber of Commerce, the Information Technology Council, The Charlotte Convention & Visitors Bureau, The Charlotte Hospitality & Tourism Association, The Better Business Bureau, The Consumer Foundation, and many others.

diverse CC Communications actively strives for diversity in the workplace. Our company is 30%

women owned.

CC Communications is a privately held corporation with its headquarters in Charlotte, North Carolina. Our company was

founded in January 1994 and now serves over 250 full-service clients, nearly 500 web-hosting accounts and more than

3,000 online directory customers. CC Communications employs a 14-member staff and 10-12 additional regular “special

assignment” subcontractors.

CC Communications is an independent service agency, providing full service, turnkey Website design, custom

application programming and web hosting to a variety of businesses and organizations. As an independent service

agency, CC Communications is not tied to the constraints of any one particular web server hardware or software

configuration. Rather, we provide custom solutions (both technical and creative) that will best fit the specific needs

of your individual company.

In 2007, CC Communications further expanded its broad range of product and service offerings by introducing

affordable, high-quality “web video programming” production and hosting to its customers, through an exclusive,

strategic partnership with Brightcast.com and other local media production and distribution partners.




704-543-1171 | 800-556-1561


Scope of Service

CC Communications, Inc. offers our clients a full range of project management, marketing

and technical support services to ensure the successful development and ongoing

implementation of their websites.

PROJECT MANAGEMENT, STRATEGIC PLANNING & MARKETING

� team coordination � agenda setting � budget management � marketing conceptualization � creative implementation � media coordination & execution � online advertising & promotion � social media design & integration � search engine positioning

WEBSITE DESIGN & ADVANCED APPLICATIONS

� compelling visual graphic design treatment

� enhanced image branding � promote market position � streamline site navigation � add pro-active promotion � increase customer interaction � web video programming � mobile website development

WEBSITE CONTENT MANAGEMENT & DATA EXCHANGE SUPPORT

� deliver do-it-yourself resource information

� establish content update methods & procedures

� automate content updates � train staff for in-house � provide back-up support

EMAIL MARKETING & ONLINE PROMOTION SUPPORT

� automated “opt-in/out” subscriber function

� build/acquire targeted mailing lists � promotional campaigns,

newsletter(s) � email referrals � search engine optimization � search engine marketing

PUBLIC AFFAIRS & INDUSTRY OUTREACH

PROGRAMS

� case studies & online white papers

� online surveys � link exchange programs � online press releases � personalized customer reports &

presentations (at customer request)

� auto-respond web & email information resource services

WEBSITE HOSTING, MONITORING & TECHNICAL SUPPORT

� “SMART SITE” features � expanded web-hosting, media

streaming & monitoring tools � dedicated & shared hosting

environments � Intranet hosting & management

services � Google Analytics reporting

� email hosting




704-543-1171 | 800-556-1561


Services Channels

Online Marketing Services

� Consulting, Needs Assessment, Cross-Media Integration, Strategic Planning. � Website Promotion, Search Engine Optimization (SEO), Affiliate Link Exchange Programs. � Broadcast Email Applications, List Acquisition, Inbound/Outbound Email Management Programs. � Online Advertising Campaign Planning, Creative Design, Tracking & Verification, Online Media Placement. � Google.com AdWords Pay-Per-Click Advertising Placement, Tracking, Verification and Management.

Creative & New Media Services

� Visual Conceptualization, Electronic Graphic Design. � Adobe FlashTM Multimedia Animation Design. � Creative Broadcast Email Marketing Campaign Services. � Web Video Production & Hosting (Progressive Streaming Audio/Video Media), via Brightcast.com. � LivePictureTM Web Photo Panorama Photography & Website Integration. � Webcam coordination and website integration services.

Custom Programming & Technical Services

� ASP.NET Application Design, Programming & Implementation. � Adobe ColdfusionTM Custom Online Database Design, Programming & Implementation. � JAVA & JAVA Script Programming & Implementation. � Custom Interactive Web Form Design, Programming & Implementation (CGI, PHP & Other Applications) � ActiveScript Custom Programming Design, Programming & Implementation.

� Ecommerce Application Design, Programming & Implementation, Verisign, Google & PayPal Coordination. � DotNetNuke (DNN) Web Portal System Design, Deployment & Customization. � Sitefinity Content Management Software Design, Deployment & Customization.

Exclusive CC Communications Web Applications

� FileManagerTM Do-It-Yourself Shared Group File Upload / Download Application (No FTP Required). � ListWriterTM 3.5 and ListWriterTM 4.0 Broadcast Email Marketing & Management Tool. � JobWriterTM Online Job Posting Database Program. � MembersDirectTM & eDexTM Online Interactive Business Directory Database Programs. � PressWriterTM Online News Release Posting & Archive Program with combined Email Distribution. � PortfolioWriterTM Do-It-Yourself Web Product Database (Online Product Catalog, Directory Listings, etc.). � WebTrainerTM Do-It-Yourself Online Group Training Programming & Student Monitoring System.

Website Implementation & Management

� Technical Consulting, System Needs Assessment, Back-End Integration, Strategic Planning. � SmartSiteTM Website Management & Data Collection System, an exclusive CC Communications service. � HTML, DHTML, XML Web Page Programming. � Commercial Web Server Hosting and/or Management, Coordination & Monitoring Services.

Additional Support Services

� Web-Hosting, Media Streaming & Email Hosting Services. � Web Video Conferencing, Webinars & Online Meetings Services. � Sitefinity Content Management Software, CC Communications is a Telerik/Sitefinity affiliate partner. � Adobe ContributeTM Set-Up, Implementation & Support. � AbleCommerceTM (Ecommerce Solutions) Set-Up, Implementation & Support. � SurveyMonkeyTM “Do-It-Yourself” Online Instant-Poll Program Design, Deployment & Customization. � GoDaddy.com / Wild West Domains, CC Communications is a reseller partner. � Interactive CD-ROM Production, Package Design & Duplication.




704-543-1171 | 800-556-1561


Strategic Online Marketing Model

As a leader in creative sales and marketing communication services and in the development of

advanced online communication applications, CC Communications will help your organization gain a

clear promotional image and an important competitive edge through the implementation of the

proposed enhanced Internet marketing plan and interactive communications program.

Building a Solid Online Marketing Strategy

This proposed plan will reinforce and enhance the image of your organization as one of the leaders in the industry, by updating and expanding your website content and enhancing methods of information presentation.

Stage One “Goals” may include: � Increase your organization’s overall awareness within target markets, directed to industry leaders as well as

key decision makers. � Expand your website content to better reflect the full range of available products and services as well as

showcase the unique customer benefits and overall value presented by your organization. � Enhance interaction opportunities presented within the website, increasing qualified sales leads and

customer retention/service opportunities. � Provide expanded time-efficient “hands-on-control” to your staff for easy updates of site content. � Improve your website’s overall ranking position within the leading Internet Search Engines.

MODEL FOR AN EFFECTIVE ONLINE MARKETING PROGRAM

(PASSIVE)

WEBSITE

- Promotes Branding & Image Awareness

- Delivers At Need Content - Stores & Maintains Timely

Information For Future Use

- Provides Credibility & Consumer Assurance

The Audience Must Initiate The Communication Process.

(ACTIVE)

INTERACTION

- Includes Interactive Forms, Flexible Search & Retrieval Tools, Virtual Tours & Surveys.

- Collects & Processes Leads - Collects Market Research

for Future Development

Prompts Mutual Exchange of Information & Starts Customer

Service Relationships.

(PRO-ACTIVE)

EMAIL

- Includes Newsletters, Awareness Campaigns, Promotion Announcements, Surveys & Press Releases

- Delivered Only to Targeted Audiences

- Timely, Permission-Based

Jump Starts Communication Process On Your Schedule & Reinforces Customer Service.




704-543-1171 | 800-556-1561


Acknowledgements

Professional References:

Website Design & Internet Marketing Programs:

The Bissell Companies, Ballantyne Resort Hotel & Spa http://www.bissellcompanies.com/, http://www.ballantyneresort.com/ Ms. Selena Talbert, Director of ECommerce & Revenue Management 10000 Ballantyne Commons Parkway, Charlotte, NC 28277 704-248-4056

The Cato Corporation http://www.catofashions.com/ Ms. Kerry Walter, Communications Coordinator 8100 Denmark Road, Charlotte, NC 704-551-7292

MRA Services, Inc. Password Protected VSNi Mr. Vaughn Talbert, Manager of Product Development 2500 S. Cannon Blvd., Kannapolis, NC 28083 1-704-933-4300

Snider Tire http://www.snidertire.com/ Mr. Mike Hunter, Webmaster PO Box 16046, 200 East Meadowview Road, Greensboro, NC 27406 1-800-528-2840

Biltmore Farms Hotels http://www.biltmorefarmshotels.com Mr. Del Holston, Business Manager 115 Hendersonville Road, Asheville, NC 28803 1-828-771-2272

Cummins Atlantic http://www.cumminsatlantic.com/ Ms. Debra Summerville, Marketing Director 11101 Nations Ford Road, Charlotte, NC 28273 704-588-1240

Jenkins Electric / NexJen http://www.jenkinselectric.com Mr. Iain Jenkins, CEO & President PO Box 32127, Charlotte, NC 28232 704-369-8316

The Goodson Company http://www.goodsoncompany.com/ Mr. Ken Goodson, CEO & President 9550 Cotton Stand Road, Charlotte, NC 28277 704-752-5220




704-543-1171 | 800-556-1561


Directions

CC Communications, Inc. 421 Minuet Lane

Suite 204 & 206 Charlotte, NC 28217

704-543-1171 704-543-9886 Fax

800-556-1561 Toll Free [email protected]


1. Take I-77 to the Tyvola Road Exit

a. When driving south on I-77 (traveling from uptown Charlotte), turn left onto Tyvola Road, crossing over the bridge that spans across the highway.

b. When driving north on I-77 (traveling from the I-285/Pineville area), turn right onto Tyvola Road.

2. While driving along Tyvola Road, you'll soon pass a McDonalds restaurant and a Petro Express gas station, both

located on your left-hand side. 3. You'll next see signs indicating the Vanguard Centre entrance on your left. Fifth Third Bank will also be located

across the intersection on your left. Turn left at the business park entrance onto Seventy-Seven Center Drive. 4. Shortly, you will approach a fork in the road. Turn right at the fork onto Minuet Lane. 5. You’ll quickly cross a pair of railroad tracks. Continue straight on Minuet Lane. The white, single-story 421

Minuet Plaza building will be located on the left-hand side of the street. 6. The CC Communications main administrative office and design center is located on the 421 Minuet Plaza

building in suites 204 and 206. Enter through the left-hand side door located at the main entrance.

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Documents

CC Communications - Corporate Overview