CBT Implementation on the CBT Implementation on the Berkeley CampusBerkeley Campus

Jack McCredie

Associate Vice Chancellor

Information Systems and Technology

University of California, Berkeley

CBT Software AcquisitionCBT Software Acquisition

Nine UC campus software agreementCovers faculty, staff and students300 titles, renewable each yearThree year contract (expires

12/30/2000)Centrally funded

CBT Access and Tracking CBT Access and Tracking AlternativesAlternatives

CBTWeb product is installed for campus access– HTML based system which delivers

training using Web technologyCBTCampus product available for

departmental internal training – track and monitor student’s progress,

control learning path and environment

CBT Project GoalsCBT Project Goals

Provide alternative and supplemental computer training to campus

Partner with key campus units to support CBT campus outreach

CBT Staff Outreach PartnershipCBT Staff Outreach PartnershipHuman Resources and IST – CAL PACT (People and Computer

Training) Departmental System AdministratorsStaff Organizations

CBT Faculty Outreach CBT Faculty Outreach PartnershipPartnership

Instructional Technology ProgramCollaborate with other UC campuses

CBT Student Outreach CBT Student Outreach PartnershipPartnership

Workstation & Microcomputer Facilities– Add CBT courses to existing Saturday

walk-in computer courses – Provide informational CBT handouts in

computer facilitiesUndergraduate Affairs– New student orientation program– Established student programs

CBT Student Outreach CBT Student Outreach Partnership (continued)Partnership (continued)

Residence Halls– Academic Computer Centers – Networked dorm residents

Undergraduate Moffitt Library

CBT Technical IssuesCBT Technical Issues

CBT product supports only Windows 3.1/95/NT clients

CBT supports Liveplay option (through a Web browser to view courseware) or Download option (courseware can be downloaded to your workstation and installed)

No immediate solution for Macintosh and older PC client machines

Campus Citrix SolutionCampus Citrix Solution

Support for all Macintosh and PC workstations (one interface)

Align technical direction with new financial and human resources implemented on campus

Citrix solution successful with CBT software

CBT ResourcesCBT Resources

Resources allocated to this project– Project resides within IST’s Workstation

Support Services– .20 FTE Project Leader, .50 FTE

Technical Support Programmer– CBT server required ($16k)– CBT software ($37K annually)

CBT Future PlansCBT Future Plans

Various partnerships will require staff allocation for campus rollout in Summer 1998

TimelineTimeline

Nov 1997: Campus finalizes CBT software agreement.

300 titles are selected (input from campus departments)

Dec 1997: Software titles arriveJan-Jun 1998: CBT titles installed for

beta testing on NT/Web server

Timeline (continued)Timeline (continued)

Jan-Mar 1998: Testing on Citrix server solution

Mar 1998: Schedule CBT technical overview seminar for departmental system administrators

Apr 1998: Approval for Citrix server direction

Timeline (continued)Timeline (continued)

May-Jul 1998: Install and test Citrix server

Jun/Aug 1998: Plan Fall CBT training and outreach for faculty, staff, and students in collaboration with established partnerships

Oct-Nov 1998: Review existing course titles and collaborate to extend or acquire new titles for 1999

CBT Start-up CostsCBT Start-up Costs

CBT Software License ($36K/year) Dell PowerEdge 6100 200MHz, 1GB

RAM, 8GB HD, Raid ($16K) Citrix Winframe Software, 50 user

($13K)

CBT On Other UC CampusesCBT On Other UC Campuses

UC Davis: focused on training 120 technical support staff first

UCLA: rollout to campus via CBTWeb (Window support only)

UCB is the only campus currently installing the Citrix solution for Macintosh and older PC clients