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CARIBBEAN MARITIME INSTITUTE
HOW CAN THE CULTIVATION AND DEVELOPMENT OF THE ‘TOURISM PRODUCT’
IMPROVE THE SOCIO-ECONOMIC WELL-BEING OF THE RESIDENTS OF THE BULL
SAVANNAH/THATCH WALK COMMUNITY?
Submitted by
MARLON D. HOLNESS
In partial fulfillment of the requirement for the Degree of Bachelors of Science in Logistics and
Supply Chain Management
2013
DEDICATION
Train up a child in the way he should grow; and when he is old, he will not depart from it
(Proverbs 22:6).
This paper is dedicated in loving memory to two very special ‘Grandmas’, Mrs. Elsa ‘Aunty’
Dyer and Mrs. Juliet Nicole ‘Grandpapuun’ Simpson.
Job well done! I hope we made you proud.
*shmily*
TABLE OF CONTENTS
TITLE PAGES(S)
Chapter 1: Statement of Problem
Abstract 1
Historical Overview 2
SWOT analysis 2-8
Statement of problem 9
Research objectives 10
Research questions 11
Significance of problem 12
Limitations/delimitations 13
Definition of key terms 14-15
Chapter 2: Literature Review 16-32
Chapter 3: Methodology
Research design 33
Population 34
Sample/sampling procedures 34
Data collection 35
Reliability & Validity 35
Data analysis 36
Ethical considerations 36
Chapter 4: Findings & Discussions 37-53
Chapter 5: Conclusions & Recommendations 54-58
References 59-61
Appendix 62-82
1
ABSTRACT
This study sought to explore the rural community of Bull Savannah/Thatch Walk and
how the implementation of a Community Based Tourism Product could serve to improve its
ailing socio-economic conditions. Reason for study vested in the assumption that; if there were
areas of suitable employment available for residents to engage in outside the mainstays of
agriculture and construction, the increasing and negative occurrences of; brain-drain, low
community moral, increasing levels of illiteracy, praedial larceny, teenage pregnancies and
environmental degradation would be greatly reduced.
The completion of this study gleaned primary data along with an unbiased ethnographic
research perspective by the researcher. The findings showed that residents are in fact open to and
would welcome the establishment of a Community Tourism Product within their community,
considering this a viable employment option. The study also further seeks to serve as a catalyst
for change and equity for tourism development projects along the South-Coast region.
The research employed a mixed method approach, with questionnaires, focus groups and
survey interviews being the tools of data collection. This paper concludes with recommendations
garnered after the data collection and analysis phase, which gave insight into the safety of the
community, qualification of residents, willingness of the community to part-take in such a
venture, developmental disparities, community resources and also areas within which
improvements can be made.
2
CHAPTER 1 – BACKGROUND
Historical Overview
The rural community of Bull Savannah/Thatch Walk is located in the Bread-basket parish
of St. Elizabeth, within its South-East division. This community produces a significant amount of
the: watermelons, scallion, tomatoes, peppers, carrots, mangoes, cucumbers, leafy vegetables,
bammies, and other herbs and spices that are transported to the resort areas of the Island for
consumption, for exportation, and as raw material in other products, and also for general
consumption. Morris, (n.d.) reaffirming this point; in the Jamaica Gleaner posited that, “South
St. Elizabeth is responsible for (65%) of the vegetables which are supplied to hotels on the North
Coast and in Kingston.”
Information extracted from the Statistical Institute of Jamaica’s (STATIN) (2005) census
report, shows that the community of Bull Savannah/Thatch Walk had an estimated population of
3,457. Bull Savannah/Thatch Walk with its two dominant economic industries being agriculture
and construction, coinciding with the progression of time, and increasingly higher levels of
education and skills being acquired by its residents, has warranted the need for further growth
and development. This evident increase in higher education levels, and also that of a greater
sense of awareness, has spurred the need for more diversified job opportunities within the
community, thus warranting the need for innovation.
Community challenges/weaknesses
Though the community of Bull Savannah/Thatch Walk possesses several components
(such as its location, its culture, scenery etc.), critical to the successful establishment and
operation of a Community Tourism setup, there are several inherent challenges that were looked
on in this study that would have to be addressed. Bull Savannah/Thatch Walk like many other
3
rural communities; continues to suffer from what is regarded to as “brain-drain” with the exodus
of its most educated and productive young and middle aged community members migrating to
seek a higher standard of living overseas, and in other more developed parishes. Due to the lack
of internal job opportunities, this perennial movement has stymied the community’s growth and
development. Posing a challenge on one hand, with this continuous departure, what is being left
behind is an aging population that lacks the know-how, will, and the insight to enact change, and
also to stir development. On the other, unemployment, which has seemingly not only given rise
to incidences of theft and praedial larceny, teenage pregnancy, but also the most dangerous of all
- the ever increasing illiteracy rate, stemming from the despondent view that; ‘obtaining an
education is not only now a waste of time, but also a waste of much needed finances’.
Threats
Whether internal or external, major or minor, threats of varying degrees are unfortunately
always an innate vice in the undertaking of any project. Though not that prevalent along the
South Coast, the issue of tourism harassment nonetheless would have to be addressed as a cause
for concern in pressing forward with such a venture. The fact also that tourism brings a certain
level of unwanted targeted exploitation and the attraction of external threats, preventative
measures would have to be put in place to prohibit such interactions. Special attention would also
have to be given to maintaining the community’s core balance and not allowing the over
‘commercialization’ of areas or personalized activities that would be considered private by
community members.
4
Potential benefits to be derived/opportunities
How can the residents of Bull Savannah/Thatch Walk harness and actualize the full social
and economic opportunities to be derived from Community Tourism within their own
community? Potential benefits are numerous and could come in all areas to include: additional
employment in existing fields and spin-offs into others such as tour guides, shuttle/taxi services,
security personnel, beauty technicians, housekeeping and a host of other areas through which
individuals might be able to create a niche for themselves. Opportunities to be derived could also
come in the form of much needed and overdue infrastructural development within the
community, along with the positive exposure and focus which could also just afford some
community members the opportunity to return home. Stemming from the progression of time and
an increased level of awareness, there is now a genuine need to bolster the community’s social
and economic offerings through the introduction of new jobs and employment avenues, as the
community has arguably outgrown these existing industries (farming and construction) and is
now struggling to provide other means of employment. The need has now arisen to explore and
utilize untapped and sustainable areas of existing potential within the community.
With that said; the packaging and distribution of its agro and cultural tourism products
through Community Based Tourism is one viable alternative that the researcher aims to explore.
As long as communities, societies and/or nations exist, there will always be that present
and continuous need to find new ways to utilize and maximize more and more on the varied uses
of one’s natural resources. Whether this comes in a renewable, comparative, monopolistic form,
or otherwise, the need remains for a country to continually produce new products, and to add to
existing ones to remain visible, productive, and profitable. In this instance, the possible
augmentation of the country’s Tourism Product in the community of Bull Savannah/Thatch
5
Walk, through the establishment of a viable and sustainable Community Tourism Product (Agro
and Cultural experiences being the primary focus), from which the desired outcome would be;
the creation of new jobs, improved infrastructure and the building of community pride and spirit
among its residents (The Jamaica Gleaner, 2001).
The Tourism Product; like any other product that is offered for sale has both a‘shelf life’
and a ‘product cycle’. Jamaica which is now considered to be an established and mature tourist
destination, in offering this ‘product’ must constantly thrive to refresh and add dynamics to it
[the different attractions and experiences that Jamaica offers as a tourist destination], in order to
remain vibrant and desirable by the market (Stupart & Shipley, 2012). The days of solely
attracting visitors with just the traditional offerings of; sun, sand, sea, and air are fast pulling
close to an end. Jamaica as a tourist destination will have to become more innovative to not only
keep, but also compete globally for future market shares. So, the question presents itself - How
do we deepen the linkages? Tourism today needs more now than just bringing visitors to our
shores, we need to find creative ways of rooting them here, getting them to freely spend more,
and also wanting to come back again and again………… and again!
New offerings/strengths
Tourists to the beautiful little tropical island are now looking for that raw and untamed
adventure, to immerse and engulf themselves in a truly different and organic experience. Island
Buzz Jamaica (2010) concluded that – “Jamaica’s rustic South Coast with its beauty
unblemished and natural wonders of flora and fauna; virtually untouched, extends a warm eco-
friendly invitation to the adventurous visitor”.
6
The community of Bull Savannah/Thatch Walk, located on the South-Coast is one such
community through which the Tourism Product could be promoted and offered with the right
assistance, resulting from which could possibly come the improvement of the socio-economic
wellbeing of its residents. This initiative coming in the form of Community Tourism, which
could see tourists and even locals alike; from other parts of the Island taking guided tours and
treks throughout this very inviting and vibrant community, could possibly not only increase, but
create new employment avenues, ultimately serving to build and develop the community’s
economy.
Activities to keep tourists (both local and international) engaged and entertained could
include: exploring historic buildings such as ‘dirt’ houses, some of which are still standing and
are occupied today, nature treks; going deep into the hills and ‘bushes’ to view indigenous flora
and fauna, agro-tours giving a first-hand insight into how some of their more favourite fruits,
vegetables, herbs and spices are cultivated, and even getting a first-hand opportunity to ‘pick’
some of these produces themselves.
These informative, uncharted and exhilarating tours through the community could also
entail; visiting ‘yards’ to witness first-hand, the tedious, but enthralling processes entailed at the
‘press’, and at the fire side to prepare decadent hand-made bammies, and buns. This could then
be followed with trips to the local factories, and could culminate with stops at indigenous cook
shops serving up traditional cuisines such as: ‘cassava & curry chicken’, ‘ton cornmeal &
mackerel run-down’, ‘ackee & salt-fish’ (cod-fish) and a myriad of other rural delights. Aiming
to promote such a concept under the Jamaican ‘coined’, and now universal theme of “One
Love”, such an offering would undoubtedly possess the ability to intertwine a truly undiluted and
unforgettable Jamaican experience for guests, along with the possibility of providing numerous
employment opportunities for the residents of Bull Savannah/Thatch Walk.
7
The Southern Fruits and Food Processors Limited, processing a variety of products for
both local and international consumption including: tomato ketchup, canned ackee, mango nectar
and herbs & spices is also another invaluable piece of the community’s rich culture and history;
that could be explored and utilized for the greater good. Adding to the value of this community’s
envisioned Tourism Product, this factory, having been incorporated as a part of the overall tour,
could serve to be a pervasive and tangible reminder to visitors even after returning to their
respective home countries. In that, the possibility would now exist that those Jamaican products
(especially those manufactured in the community) exported to and sold in the visitor’s home
country would now be readily identifiable, along with the added possibility of becoming more
appealing and desirable, having made that physical connection. The rationale behind this idea
being to ultimately link visitors further to Jamaica and its products, creating a sense of trust,
comfort, and brand loyalty to the community, and the country. With the recurring end results
desired being; increased sales for these products, additional earnings and the potential to expand
operations, thus hiring more unemployed community members and the purchasing of additional
farm produce from farmers, in all, cultivating a win-win situation.
Bull Savannah/Thatch Walk is also the home of the Jamaica Exotic Flavours & Essences
Limited, the one of its kind on the Island that manufactures and produces natural purees,
flavours, and essential oils from Jamaican fruits, vegetables and condiments for the Food &
Beverage Industry. Again; carefully structuring and streamlining the envisioned Tourism
Product for the community of Bull Savannah/Thatch Walk whilst seeking to tie in this unique
business venture, and exposing it to our land based visitors would only serve to increase the
visibility and diversity of Jamaica and Jamaican products abroad (JIS, 2010).
8
Economically, such a venture would undoubtedly possess the ability to build awareness,
add dynamism, and further showcase the vast body of potential and marketing capabilities of this
community to the world, further promoting Bull Savannah/Thatch Walk as a place of distinct
interest for both locals and foreigners alike. Promoting its social merits, this move could also act
as an agent for positive change, in that; serving to reduce brain-drain within the community as
those possessing higher levels of education could secure suitable employment through this
venture, it could serve also as the impetus for those community members at the lower end to seek
to acquire the requisite certification/skills needed to take part, sparking community awareness
and pride to the natural beauty and opportunities that lie abound and the need to protect. In all,
coalescing the different elements into one amazing and unforgettable package for our tourists to
see, and experience our rich and bountiful island from a new, dynamic and refreshing platform.
The undertaking of agro and culture tourism could serve as an alternative catalyst for the
injection and employment of a diverse range of underutilized and new skill-sets and socio-
economic developments within the community. Again, some of these skill-sets to be utilized
could include: tour guides, historians, housekeeping, security, transportation, food and beverage,
administrative personnel, logisticians, cosmetologists, barbers, hair-braiders etc. This is so; as
such an endeavour would need to be complemented by highly efficient and effective logistical
practices and sound Supply Chain Links (right time and right place), planned, implemented and
executed in the daily coordination of field trips and exploration activities. Logistics and Supply
Chain Management would not only play a pivotal part in the daily internal operations of this new
venture, but also on an international level as well. This as there would need to be high levels of
planning, forecasting and coordination with other interest groups (both local and overseas), first
in exposing this new market to potential visitors, and secondly executing the mechanics behind
their timely arrival here, and in turn, their safe and happy return trip home.
9
Statement of problem
The rural community of Bull Savannah/Thatch Walk is located in the South-Eastern side
of the ‘bread-basket’ parish of Jamaica, St. Elizabeth. With its fertile soil, lush vegetation,
picturesque landscape and its hardworking, lively and friendly people, it epitomizes and
exemplifies the true meaning of Jamaica’s truly rich heritage and authentic culture, just waiting
to be uncovered and explored. Unfortunately though; for this suffering community, with the
growing deficits of the country’s struggling economy, coupled with the increasing levels of
unemployment, and as the old Jamaican adage goes, “de devil fines wuk fi igle hans”, this
community is in grave need of social development and job opportunities. Bull Savannah/Thatch
Walk is steadily falling prey to the incidences of high teenage pregnancies, theft and predial
larceny, migration of its working class residents to other parishes, an increase in criminal
activities, and a sense and feeling of neglect – all due primarily in part to the shortage of jobs and
socio-economic opportunities for its residents. This study is an exploratory study which is aimed
at; improving the socio-economic wellbeing of the residents of Bull Savannah/Thatch Walk, St.
Elizabeth, through the unearthing and development of its Tourism Product.
10
Research objectives
This research aims to explore, reveal, and discuss how best through local initiative, bi-
partisan government intervention, along with the collaborative efforts of all those having a vested
interest in the community of Bull Savannah/Thatch Walk, can best realize and benefit positively
from the tremendous offerings that a developed culture and agro-tourism product would have to
offer in the community, both socially and economically.
11
Research questions
1. Would the development of a small scale Tourism Product provide an answer to the problems
currently faced by the Bull Savannah/Thatch Walk Community?
2. What are likely opportunity costs that may be associated with small scale tourism
development?
12
Significance of problem
Jamaica as a destination offering its Tourism Product to the rest of the world and locals
alike is well renowned. However, the invaluable contributions that are made to the overall
Tourism Product by rural areas such as Bull Savannah/Thatch Walk are not highlighted, nor
awarded. There is now the need and demand to showcase the rich culture and simple pleasures
of life that the countryside has to offer, and what it really means to be a Jamaican “country man,
or woman”. The time has come to unearth and promote this Tourism Product which is still
untapped, and needs immediate attention, complemented by other environmental, social, and
political benefits that can be derived to improve the socio-economic wellbeing of the residents of
Bull Savannah/Thatch Walk.
If not addressed speedily, the economic state, along with the physical and social beauty
will continue to deteriorate, allowing the community to become more susceptible to the ill
elements and vices of society. Why do this study now, and how timely and important is it? In
seeking to enable development and growth, there is no time like the present, and the community
of Bull Savannah/Thatch Walk is in dire need of this.
With the local economy being in a receding mode for the past decade or more, the
residents, outside of agriculture, construction and some small cottage industries have seen no real
sustainable and viable alternative options for economic viability within the community. With the
possibility of creating and maintaining feasible employment for its already existing workforce,
whilst having the ability and potential to grow exponentially to accommodate and act as a
developmental tool for residents of the community and future generations to come.
13
Limitations/delimitations
Limitations to the completion of this research paper included; time restrictions, with the
researcher needing to visit the area of study to complete questionnaires and request interviews
with residents. The availability of secondary research data, this as outside of the (Halcrow, 1998)
study, there was a general lack of studies looking at Community Tourism along the South-Coast
and none dealing with the community of Bull Savannah/Thatch Walk directly. Hence, the
researcher was made to rely mainly on the collection of primary data for conclusion of this study.
Financial constraints were also a factor.
Delimitations, this research paper is focused solely on the community of Bull
Savannah/Thatch Walk.
14
Definition of key terms
Press: an olden time contraption constructed from; wood and stones, used to extract the liquid
content from the cassava, which is then used (the remaining ‘powdery’ content) as the main
ingredient in baking the finished product known as Bammy.
Bammy: a circular shaped edible product made from the “grated” and dried “bitter cassava”
root-tuber.
Grater: utensil with sharp perforations for shredding foods.
Bushes: a large uninhabited and naturally dense vegetation area, consisting of stunted trees and
shrubs.
Sustainable Development: an activity capable of being carried out, or performed over an
extensive period of time, and through a concerted effort, with the explicit aim of preserving a
resource or location, whilst seeking to benefit from its continued use.
Cottage Industry: small industry that can be carried on at home, by family members using their
own simple equipment.
Praedial Larceny: this involves the theft of livestock, and/or farm produce from farmlands.
Adage: an old proverbial saying within a culture, which highlights some poignant point.
Session: what is also commonly referred to in Jamaica also as a ‘dance’, this is where a
sound/music system is erected in an open space (that might be enclosed by walls or zinc – hence
the name ‘dance-hall’), and people congregate to listen to music, dance, socialize and have a
good time.
15
Wake: or ‘set-up’ as it is usually called, the night before the body of a deceased loved one is
buried; community members, friends and well-wishers gather to sing and comfort family
members, and show their respect for the life that was.
Community Based Tourism: this is the acceptance of tourists in a community, allowing them to
build awareness, learn about the culture (and also share theirs) and take-part in the daily way of
life of community members.
Shed: simple structure made of mainly recycled or used materials such as, board, zinc, and wood
to shelter from the elements.
16
CHAPTER 2 – LITERATURE REVIEW
The origins of the Tourism Product in Jamaica has its roots going all the way back to
around the late 17th
century, long before there were ever any plans to develop it into the industry
that it is today. Seeking primarily in most instances to escape the harsh weather of the winter
months, opulent plantation owners and their families, along with individual travelers from
Europe and North America sought to vacation on the Island. It was not until around 1891
though, that formal and structured attempts were made to establish and capitalize on Jamaica’s
appeal and natural characteristics as a sunshine tropical island. This was due in part to its waning
number one industry at the time, agriculture, and it was evident that the country needed to
incorporate other industries into its economy (Stupart & Shipley, 2012). However, leading all
the way up into the 90s, Jamaica was promoted only as a sun, sand and sea winter-get-away
destination, which the industry is now feeling the ill effects of (as it seeks to play catch-up).
Traditional tourism (the sole promotion of sun, sand and sea), to which no efforts were made to
engage the ‘working class’ as to the potential benefits to all and not just owners and those
enjoying the services and the amenities is now at a watershed.
As far as development goes, there is a grave and apparent disparity between
developments for tourism to the North of the Island opposed to development in the South.
Highlighting this sad, but real truth Stupart and Shipley, (2012) in their journal entitled
‘Jamaica’s tourism: sun, sea and sand to cultural heritage’ voiced this point, citing that; “The
image of Jamaica as a sun, sea and sand tourism destination continued and is evident in its spatial
development. The main tourist centres or resort areas (Negril, Montego Bay, Ocho Rios and Port
Antonio) were developed along the North-Coast because of the white sand beaches and pleasant
weather”. Since the coining of the concept ‘All-Inclusive’ by the SuperClubs brand in 1978,
hotels located in these major tourist centres have steadily sought to subscribe to this practice, that
17
is, the complete experience where guests are offered round-trip flights, shuttle services, hotel
accommodations, unlimited foods and drinks, entertainment and most non-motorized water
sports for one upfront package price paid prior to departure. However, whilst this would have
been favourable to some, this concept catered primarily to the ‘sun, sand and sea’ notion, in
essence alienating and locking out the true and authentic Jamaican experience through
interaction and communication with the Island’s most valuable asset, its people. This move also
caused limited interaction between tourists and other businesses, reducing the equitable
disbursement of funds into the wider society, further fueling the fire of “who”, exactly benefits
from tourism.
For the South-Coast, which in comparison, has long been ignored, Stupart and Shipley
(2012), again argued that; “If Jamaica is to participate actively in global tourism and continue to
make its presence felt in the tourism market place of the 21st century, indigenous and ‘authentic’
cultural heritage has to become a part of the Tourism Product”. Whilst it could never be
expected that tourism activities on the South-Coast should replace established primary activities
along the North-Coast, Jamaica now in the age of globalization and highly comparable
destinations, now more than ever needs to break away from the monotony, the ‘routine’ (sun, sea
and sand) which more or less has existed predominantly along the North-Coast since
1891(Lopez-Guzman et al., 2011). Making reference also, with respect to the changes and
challenges that the 21st century no doubt brought, (Lopez-Guzman et al., 2011) highlighted that;
“At the beginning of the 21st century, a change was observed in the tastes of tourists, who moved
to other forms of tourism. This could have been due to knowledge of new destinations, up until
that point unexplored by tourists and the search for a destination with greater focus on the local
customs, history, ethics and the particular culture of the destination”. This observation no doubt
reaffirming assertions that tourist destinations now, more than ever, needed to diversify their
18
scope with efforts to complement already existing offerings, in Jamaica’s case, the South-Coast.
The researchers also magnified tenets by the World Tourism Organization (2002) who asserted
that; “sustainable tourism developed in certain geographical areas may become a fundamental
tool in the economic development of and the reduction of poverty in certain areas. It is possible
to create businesses selling goods and services by means of the area’s own cultural and
environmental resources, offering low scale opportunities for job creation, especially for women
and young people”.
With improved socio-economic well-being being the primary focus and aim of this paper,
the community of Bull Savannah/Thatch Walk in harnessing its agricultural and cultural
resources to produce a Community Tourism Product, would not only spell socio-economic
benefits for its residents and the South-Coast, but could also greatly improve and add to
Jamaica’s existing overall tourism sector offerings, and possibly act as a catalyst for the
establishment of other Community Tourism projects in the future, in more communities with
untapped potential. Again though, the fundamental point is highlighted that, in general, it can be
argued that the South-Coast’s exposure and incorporation into the Tourism Product, in respect to
the North has been very limited. Consequently, individuals and residents possessing the requisite
training and education to tactfully and effectively interact with tourists would be few, if any.
Said residents, most of whom would have no doubt obtained skill sets and training (whether
formally or informally) in one or both of the dominant sectors (agriculture and construction)
would have to be equipped with the knowledge and training necessary to professionally treat
with guests in a manner that would be welcomed by all parties involved. Speaking to the matter
of training and competency, (Lopez-Guzman et al., 2011) also maintained that; “in order to
implement a certain Tourism Product, there is a need to establish a suitable regional tourism
19
policy based on three activities, training of local people and raising awareness, infrastructure and
equipment, and thirdly, promotion”.
Benefits
The creation and development of a Tourism Product in any community, not only spells
well for its economic bottom line, but also the high levels of positive social impact that this
endeavour has the potential to offer. Community Tourism is also about germinating action,
sparking innovation and developing new ideas, and lasting bonds between the host community
and its visitors. This uninhibited experience allows the guest to really discover and appreciate
what is really appealing to him/her, and not just what is traditionally presented, as a
preconceived notion of what ‘they’ should probably like. In this setting, utilizing these more
relaxed forms of tourism (agro, culture and heritage) as a management tool to intimately educate
visitors, whilst generating economic benefits for the community, (SuksringarmPaitoonPocharee,
2011).
More times than not, a tourist to a foreign destination visits to experience that culture and
what is unique to it. In these instances what is appealing to the visitor cannot be relocated in the
conventional sense, but found among the varied natural attractions, local resources and talents,
and indigenous attributes and people of a community. Integration in this way allows for the
exploration and assimilation of different cultures, through which knowledge is imparted, and
genuine friendships are conceived.
Community Tourism having its roots in St. Elizabeth’s neighbouring parish Mandeville,
also speaks volumes for Bull Savannah/Thatch Walk, and has since transcended its origins and is
now being recognized worldwide as a new experience. Catering to its more free spirited and
open minded visitors, Community Tourism focuses its offerings on nature, agriculture, heritage,
20
and culture along with the everyday ways of life of the regular community members (McIntyre-
Pike, 2010). Community Tourism; first displayed to the world by Jamaica was done so at the
Astra Country Inn. In 1994 the International Institute for Peace, presenting their second Global
Conference acknowledged the strides of Community Tourism and its future as one of the world’s
200 success stories.
The Country-Style Community Tourism Network which serves as the organization to
drive marketing and development for Community Tourism was created as far back as 1988.
McIntyre-Pike (2010), pointed out that the central and south parishes of the Island were selected
as the model regions to focus on for Community Tourism development, this to be done in
collaboration with the Central and South Tourism Organization (CESTO). Bull
Savannah/Thatch Walk is one such community in which this Community Tourism initiative
could be undertaken, with the potential to reap real social and financial benefits. The community
is not only blessed with a rich cultural heritage, fertile soil, hardworking and talented people, but
also very warm, receptive and loving residents who accede to the cultural dimensions of
‘collectivism’ and ‘expressiveness’.
The reaches of tourism in our present day and age now, in some shape or form has an
impact on almost every country, city, district, and man. This impact manifesting itself for the
most part in a social and also in an economical manner upon its environ (Halcrow, 1998).
Communities are no longer insulated from these effects as brain-power is being depleted to the
major or urban areas to cater to these visitors, leaving communities underdeveloped and in need
of new economic life blood and sustainable ideas to grow and develop themselves. With all this
happening, communities like Bull Savannah/Thatch Walk are constantly being over shadowed,
and their possible niche markets have not been capitalized on for the benefit of its residents.
21
However, with the turning of the tides and the new green eco-tourism winds that are now
blowing, the time has presented itself for this community to step forward and truly present itself
as a viable and attractive market space, in the realm of culture, agro-tourism tourism.
Jamaica is world renowned and loved for its reggae and dancehall music forms, but how
many of our visitors have ever really experienced this authentic art form in its purest ‘grass-root’
form and setting? By this, getting a first-hand opportunity and chance to immerse oneself in the
unpretentious day to night activities of the local Jamaican ‘country’ people, becoming a part of
the lifestyle from, working and providing in the daytime, to relaxing and unwinding at a
‘session’ in the night.
The potential is there to capture a greater percentage in Jamaica’s two top markets, these
being the North American and UK markets, along with the budding South American and Chinese
markets [the emerging ‘BRIC’ nations] through the added diversification that Community
Tourism brings as a niche market, and also catering to selected interest groups (Halcrow, 1998).
As a niche market and offering a difference from the traditional sand, sea and sun, Community
Tourism in Bull Savannah/Thatch Walk could cater to the more outgoing North Americans
through the daily sporting events (cricket, football, netball) matches that are held by the
competing sporting youth clubs in and around the community. Along with the nightly activities
of dances, ‘wakes’, stage shows and other high energy outing activities that may appeal to them.
For their more conservative counterparts, activities more soothing and educational could be
arranged into appealing packages, nature/trail walks, agro tours, culture yards, school tours and
just exploring the culture and the natural beauty and people of the area.
Under the establishment and development of the Tourism Product in the rural community
of Bull Savannah/Thatch Walk, the possibilities for socio-economic development are numerous,
22
which could also see more benefits/revenue being derived by government institutes through taxes
and also NGOs through sales. The initiation of a Tourism Product would no doubt be a win-win
situation for surrounding businesses. This would be due to the possibility of increased sales in
products and services, along with the possibility of training and employing courtesy patrol
officers, tour guides and hospitality staff, further adding to the overall job creation initiative,
security of the community and the reassurance of visitors and residents alike
(Bela & Jovanovic, 2012).
“Rural Tourism” as it is referred to in other parts of the world such as the South-Eastern
European country of Serbia, conveys the same concept which in essence is – the provision of
activities, services and satisfaction provided by farmers, villagers and the like in an attempt to
attract tourists to their area, primary aim being, to generate additional and new areas of income.
Bela & Jovanovic, (2012) argues that; “rural tourism seems to be the effective mechanism for the
resurgence of neglected and abandoned rural communities, promoting profitable and sustainable
practices into the future through the preservation of existing work places, the making of new
ones and further diversifying the job and profession landscape”. The researchers also pointed to
the chronically crippling factor of ‘brain-drain’ and leakage to the overall growth and
development of a community, asserting that –“the development of tourism in these areas can stop
the migration of young people, as the development of tourism in its contemporary form sets the
framework for a much higher standard of living”.
The development of Community Based Tourism in Bull Savannah/Thatch Walk, not only
spells well for the community, the residents and other surrounding communities and businesses,
but also Jamaica as a whole; which is now seen and recognized as a ‘mature’ tourism destination.
With that said, as we press forward in the ever increasing sphere of globalization, Jamaica will
be pressed to look for alternative forms to extend and develop its Tourism Product, in addition to
23
its present offerings mainly consisting of the traditional sun, sand and sea. In the same breath,
with the push of eco-tourism, and visitors now looking for more ‘economically friendly’ and
healthy ways to relax and unwind, there will ultimately need to be some kind of sustainable
structure between the tourism needs and the protection of the environment, along with
community development (Halcrow, 1998).
The researchers also highlighted the point that; “these market segments inclusive of:
cultural tourism, agro-tourism, and health tourism have a high potential for generating additional
demand within the general tourism sector”. Jamaica just now needs to coalesce all stakeholders
in strategizing how best to seize this segment of the market, with Bull Savannah/Thatch Walk
poised to becoming a prime catalyst community. Affirming this view,
SuksringarmPaitoonPocharee, (2011) articulated that; “Agro-tourism is a form of tourism that
will allocate income to local areas, both internal and external agricultural sectors by opening the
chance to tourists to visit agricultural communities.” Further reaffirmed by Halcrow (1998)
again, exclaiming that; the Jamaica Tourist Board (JTB) market research showed that Europeans
want a ‘home away from home’. This encapsulates a friendly reception, freshly prepared
cuisine, complemented by quality and quantity which equates to value for money.
Competency
Training and development of the requisite skills and knowledge, with the aim to
undertake the provision of the Tourism Product within the community would be imperative for
those wishing to partake directly in this prospective opportunity. To this, programs could be
initiated with training institutes such as the Human Employment and Resource Training
(HEART) Trust NTA, along with the respective high schools and youth clubs in adjoining
districts with the aim to have individuals formally trained and certified within the respective
24
areas in which they would plan to contribute and work. Again; the possibilities are numerous as
other areas indirect to the setup would also set to benefit, these areas could include hair braiding,
nail technicians, taxi services, local shops etc. (JSIF, 2006)
Clean up campaigns for beautification and a healthy environment, individuals would also
aim to benefit from additional work and jobs that would be available in conjunction with the
parish council, local councillors and existing business enterprises.
Sustainable Development
The development of Community Tourism is not a short term one, conservation and
sustainability are paramount to the future success of a venture of this nature, bearing in mind
though; that heritage is predominantly seen as something to be shared by all, visitors and locals
alike. Great consideration should be placed on how to best conserve these precious assets from
any and all forms of erosion. Ajagunna, (2007) Doxey’s experience in Barbados and Niagara-on-
the-lake, illustrated that tourist destinations pass successfully through stages of euphoria, apathy,
irritation and antagonism. Ultimately; leading to the final stage in which people have forgotten
what they cherished and the environment is destroyed.
As such, crafting this niche market along with the development of it; will also mean
simultaneous development of the community’s infrastructure in a high quality low-impact
manner reinforced by the continued support and participation of all stakeholders. In looking
towards envisaged future developments, there would be a crucial need to circulate tourism
revenues back into the community through the development of public health and safety
enhancement, infrastructure such as roads along with recreational and sporting facilities. This
would allow for benefits derived to be enjoyed by all residents and not just those having a direct
link to the sector (eschewing what would have been traditionally obtained), in that, compelling
25
the need by all to protect and preserve. This would also serve well for the tourism industry; as
such critical facilities if the need arose would also be enabled and readily available to cater to the
needs of both residents and visitors alike, for relaxation and health purposes if the need should
arise (Halcrow, 1998).
How sustainable would the Tourism Product in its different forms (nature tourism and
agro-tourism), be in the community of Bull Savannah/Thatch Walk? Tourism in Jamaica
irrespective of where the activities are located is everyone’s business. This is the case as it holds
the Gross Domestic Product (GDP) of the country in a delicate balance, without which, we
would all feel and succumb to the negative social and economic repercussions of lower levels of
foreign exchange earnings which is critical to a favourable balance for the country’s Net
International Reserve (NIR) funding pool, loss of markets for agricultural and farm produce, and
also an extensive loss of jobs and income among the working class.
As is the case with the development and implementation of any product, the possible
development of Community Tourism in Bull Savannah/Thatch Walk by existence would also go
through the product cycle. However, it will be indicative on all those having a vested interest
(community members, governmental institutions, NGOs, private co-operations), to foster and
promote its development in the community. This is the case; as it is with most start-ups ventures,
introduction to growth will progress tentatively with unforeseen hindrances and obstacles along
the way, but will continue to grow and develop as the product and destination blooms in
popularity.
Speaking to sustainable development, Community Tourism in Bull Savannah/Thatch
Walk would not only be beneficial to its residents, but also Jamaica’s entire tourism sector on a
whole. Why is that? Decline being the unfavourable stage in any product’s life cycle, and if not
26
countered, in tourism’s case; with the effective forecasting, planning and marketing, seeking to
persuade new visitors and remodeling of its offerings. Complemented with the injection of new
attractions, this stage could just prove fatal. However, in order to undertake such a feat;
impartial financial investment and hands-on participation is critical from governmental and
NGOs stakeholders alike. To highlight this fact, the researcher draws reference to first world
nation Canada, with its Community Tourism Action Program (CTAP), that provides financial
assistance on a matching basis to communities interested in developing and promoting tourism as
a viable economic industry in the amount of $30 million (Fridgen, 1996).
Feasibility
The bubbling potential of Community Based Tourism is not only limited to the sector,
but could also be fused and intertwined with the already existing industries to facilitate growth
and improvement simultaneously. The possibility would also exist that Community Tourism
could have a direct impact on the construction sector providing additional and sustainable work.
This would be due to the establishment and upkeep of newly designed and constructed
accommodations, or refurbishing and maintaining already existing ones. Stemming from socio-
economic changes, the introduction of Community Tourism would also infuse and stimulate
economic development in other industries such as transport and trade also (Nadia Popa, 2011).
Opportunities could also now be capitalized on in the South from provisions such as the
Hotel Incentive Act (HIA). This Act entitles the owner, tenant, operator of an approved hotel
enterprise, relief from income and dividend tax for a period of up to 10 years. Coupled with the
Resort Cottages Incentives Act (RCIA), individuals with existing physical resources could utilize
this act. Benefiting as it allows for dividends and income tax relief, along with duty free
importation of articles required for the construction and equipping of resort cottages for a period
27
of up to 7 years. Combining the provisions of these acts to possibly provide startup and
establishing Bed and Breakfast industries to cater to potential visitors in and around the
community.
Community Tourism and the different (and in some cases unique) elements that each
community has to offer, is now being viewed as a very important part in the further development
of the tourism sector, which is very much sustainable if given the proper attention and funding.
January 09, 2012, in an interview with JIS News Jacqueline DaCosta Chairperson for the
National Steering Committee of the National Best Community Competition and Programme
(NBCCP) asserted that “one of the objectives of training is to encourage Community Tourism as
a means of job creation. Communities have a lot they can showcase; visitors want to experience
how Jamaicans live, what they eat and to buy their products”. Community Tourism is a very rich
and dynamic part of Jamaica that has only now been highlighted, and is yet to be tapped into.
Critical points were also mentioned and highlighted, these speaking to the current trends in
tourism that a lot of visitors want to visit schools, they would love to take part in the everyday
games Jamaicans play, they want to taste the food, immerse in the culture and learn the dances.
Suffice to say, the only way all of these desires and wants by tourists to Jamaica can be
incorporated and capitalized upon is through the implementation of Community Tourism in its
natural state and location. By which, reaping the true economic rewards and social development,
through the cultivation and backing of the Tourism Product in its respective forms such as, agro-
tourism and culture tourism in communities that have the means to achieve this (JIS, 2012).
The community of Bull Savannah/Thatch Walk is one blessed with immense potential.
Situated in rural Jamaica, it has been able to retain its natural beauty and splendor, exuded not
only in its physical attributes, but also in its people. However, due to this fact, this might also in
28
part, be the same reason for the lack of foreseen opportunities and developmental projects in this
community. September 27 is celebrated as World Tourism Day all across the world, where
individuals and organization alike promote the benefits of tourism globally. 2011 saw the theme
being; “Linking Cultures” where the former tourism minister Edmund Bartlett took the time to
underscore the enormous value of tourism to Jamaica. In his address; he pointed to what tourism
meant to Jamaica: economic growth, development and jobs. However, to sustain this growth we
will need to continue to strive to encapsulate those emerging needs in our already existing
tourism packages, this being Community Based Tourism. Mr. Bartlett underscored that “we
should continue to develop our heritage and Community Based Tourism offerings to meet the
growing needs among visitors for more authentic cultural experiences”. He also concluded that
plans were afoot in finalizing the Community Based Tourism Policy and Strategy, which when
completed would not only provide a framework for the development of this sub-sector, but also
fuel job creation, and economic empowerment of residents in these communities (JIS, 2011).
Over the years, having played an integral role in the continued development of Jamaica’s
tourism sector, in the already developed urban areas through its perennial supply of farm produce
and industry workers to these areas. The community of Bull Savannah/Thatch Walk in its own
development and growth has become stagnant. Due to the lack of jobs and economic
opportunities, this community like others has seen high levels of leakage to these more
economically viable areas. This coupled with the plight of the disenfranchised both young and
old for investment back into the community from which much has been given, and taken. Which
if not addressed, in the long run will not only spell worse for the residents of Bull
Savannah/Thatch Walk, but also those in the wider Jamaica. With long overdue partnerships
such as that of the Jamaica Social Investment Fund (JSIF), and the Ministry of Tourism (MOT)
29
on policies and strategies for Community Based Tourism projects in Jamaica lacking, socio-
economic conditions will more than likely only get worse.
Through mergers of this kind, Community Based Tourism in its different forms such as
culture and agro-tourism could see this becoming the catalyst agent for a renaissance in rural
communities like Bull Savannah/Thatch Walk. Speaking at the launch of the National
Consultation on Community Based Tourism, Managing Director of JSIF, Scarlette Gillings said;
“the focus is now on small and informal community based projects in rural Jamaica, which are
set to receive greater support through the policy and which will allow small enterprises to
increase their involvement in the wider tourism industry”, (JIS, 2011). Incorporating the
community of Bull Savannah/Thatch Walk would no doubt allow creative minds to craft out
niche markets for themselves in the process, but also foster and promote a wholesome
community spirit. In that, one that would not only allow the interest of conservation to bloom,
but also to protect and maintain our naturally existing resources, along with those that are man-
made, utilizing both traditional styles and the use of new technology. In utilizing these benefits
though, and coming into close contact with the lifestyle of the local people, tradition, culture and
various day to day activities, benefits also need to be carefully managed by respective groups
such as; agricultural land owners, tour leaders, property owners and guides who must all be in
sync with systematic procedures in the execution of sustainable development
(SuksringarmPaitoonPocharee, 2011).
Enculturation, with a higher inclination to work and provide for oneself and their family
is arguably more-so dominant in rural areas than their urban counterparts. As such,
complementing the will of the people with more ways and opportunities to accomplish this
immanent desire in a non-partisan way would be a ‘no-brainer’ by the relevant authorities and
institutions. The development of the Community Based Tourism policy and its strategy
30
framework falls under the Rural Economic Development Initiative (REDI), and is being funded
by a US$15 million loan from the World Bank. One of whose mandate is to aid and foster in the
development and well-being of nations in a sustainable way.
Security
Tourism is without question, one of the few primary pillars that keeps Jamaica’s
economy from crumbling, and as a result must be protected at all costs. Speaking to the
establishment of the Ministry of Tourism, early 1980s, and reaffirming the critical role that it had
come to play in Jamaica’s economy, Stupart and Shipley (2012), stated that; “Tourism was seen
as being vital to the economic well-being of Jamaica”. In an effort to attract visitors to any
destination, it cannot be overemphasized how important security is, and the need to make visitors
feel welcomed and safe. Ignorance is bliss, and hiding from the realities that exist within a
country would be an inane idea. Ajagunna (2007) in highlighting the fact that harassment to
Jamaica is not a new phenomenon, making reference to the television documentary done on
Jamaica and Florida in (1995) entitled ‘Dark Side of the Sun’ by Yorkshire Television, warning
tourists about the levels of harassment on the Island. However, of the (14) parishes comprising
Jamaica’s mainland, St. Elizabeth is recognized as having one of the lowest crime rates, with the
Planning Institute of Jamaica as recently as 2010 recording only 21 murders in the parish for that
year. To which, the peaceful community of Bull Savannah/Thatch Walk was not a contributor,
and has also not recorded any form of rapes, major harassment, or crimes of the sort and nature
in decades (Myers, 2011).
As such, its protection cannot be over emphasized. With that said; it stands to reason
then, that, in a service dominated industry, any expansion to this sector that would serve to add
diversification, expansion and protectionism would be a much welcomed one. With this in mind;
31
the community of Bull Savannah/Thatch Walk stands poised to offer the highest level of
hospitality through Community Tourism and its offerings, as both the visitors and the community
stands to benefit where the fundamental issue of tourist harassment is concerned.
Tourist harassment which is a major detractor to any tourist destination(this listed as a
threat in the country’s 2030 vision for tourism), is prevalent in most if not all major tourist
attraction areas, which over passing years has seemingly worsened. Stemming from the fact that
these areas were designed with an instrumental cultural purpose in mind, [serving only to
provide a service], which has now filtered down to become indirectly the subconscious thought
of those that ply their trade (beach boys, street vendors, art & craft vendors, taxi operators), and
even beggars in these areas.
Conversely, tourism in the rural areas has always been more in tune with the expressive
culture of the people. In which individuals engage in social interactions because they genuinely
enjoy being in the company of others, and not for what they can obtain, monetary or otherwise.
Due to this intrinsic cultural difference, the community of Bull Savannah/Thatch Walk and its
surroundings in the rural areas would offer a totally different setting and atmosphere for our
visitors. This being one in keeping with a more peaceful and relaxed atmosphere, promoting
increased respect between visitors and locals, promoting tourist activities which draw upon, and
celebrates the distinctive character of the culture and traditions of the local area, but also
allowing our visitors to allay themselves of fears from the high levels of harassment and
soliciting that is normally prevalent in the urban areas (Ajagunna, 2007).
32
“Country People” as they are commonly referred to by their urban or “town” counter-
parts, tend to be less assuming and more opposedto the view that they are owed something by the
visitors, and are arguably more used to hard work. As such, the tendency is arguably less that
harassment will take place.
33
CHAPTER 3 – METHODOLOGY
Research design
In seeking to address the research question: How can the residents of Bull
Savannah/Thatch Walk, St. Elizabeth benefit from the Tourism Product? The researcher utilized
a combination of quantitative and qualitative data collection methods in the research. These
included; questionnaires focus groups and structured interview questions. Justification for this
approach was vested in the nature and objective of the study. To note, this study also
encompasses ethnographic research data. Having collected the data predominantly through the
research instruments earlier indicated in a manner that maintained the strict validity and integrity
of the of this study, the researcher having resided in the community of Bull Savannah/Thatch
Walk for over 20 years, data was also collected through observation, allowing for an in depth
knowledge of the practices and culture of this community. The sites accessibility allowed for
focus groups and interviews to be conducted in a structured manner. Justification for this
approach again, was also vested in the fact that, where Community Tourism is concerned,
researches delving into its probable impact on the South-Coast are limited; as a result, the data
used was primarily interview data gathered from residents of the community. This was the case
as, to date; there have been no prior researches looking specifically at the community of Bull
Savannah/Thatch Walk, and how the introduction of this product could improve the socio-
economic conditions of its residents.
34
Population
The population for this study comprised all members of the Bull Savannah/Thatch Walk
community, unemployed, and those employed predominantly consisting of farmers, construction
workers, domestic workers, factory workers and also a relatively small percentage who work
outside the community in various positions. The population count was 3,457.
Sample/sampling procedures
The researcher employed the non-probability sampling of convenience sampling, which
sought to engage respondents who were readily available within the community. The sample size
for this study comprised of 30 community members from the population. This sample size was
selected as numerous researchers have concluded that a reasonable sample should not be less
than 30 participants as this would be an adequate representation of the population. 30
questionnaires were administered by the researcher to participants of the survey, 30
questionnaires were completed and returned by respondents. Two unstructured focus group
sessions were conducted by the researcher to gather further data and allow community members
to freely express their views and knowledge on the subject matter of community tourism. One
group comprised of five male farmers, age range 28-47, and the second comprised of three
females, age range 18-27. Three semi-structured interview sessions were also conducted by the
researcher with random community members.
35
Data Collection
The researcher utilized the following data collection methods in capturing the required
data for the completion of this research:
Questionnaires: the researcher administered ‘open’ and ‘closed ended’ questionnaires to the
participants. This method was utilized by the researcher as it supports a non-biased approach.
Variation and dynamism are promoted in the research, as it also allowed for better time
management and cost reduction factors.
Structured interviews: using this method, the researcher was able to gather additional data from
the respondents; providing greater insight into their views, and existing knowledge, or lack
thereof on the subject matter
Focus Groups: this method had a distinct advantage, allowing for greater depth and substance in
the data collection process, as well as the opportunity to interact and allowed the respondents to
share and discuss their views, complementing the other methods used. This method also served
to build a rapport and honesty, whilst allowing the researcher to easily clarify ambiguous
answers and when appropriate, sought follow up information.
Reliability & Validity
A pilot study of the research instruments was disseminated to person’s homogenous (5
persons) to the research sample. This was done to identify potential deficiencies in the research
instruments that needed correction or clarification, before the actual research sample was
administered.
36
Data analysis
Data is presented by graphs, tables and charts representing:
1. Distribution of participants by age
2. Employment diversification by fields
3. Qualification levels
Ethical Considerations
The researcher sought to not impose his personal views and beliefs on the research
participants. Objectivity was maintained throughout the course of this study. Information
garnered for the purpose of this research paper was not divulged or used outside of this study.
Confidentiality and anonymity of all participants was maintained.
37
CHAPTER 4 – FINDINGS & DISCUSSIONS
Figure: 1. Gender of respondents
Figure 1 shows the gender of the respondents of this study, 57% of who were females and
the remaining 43% being males.
Males 43%
Females 57%
GENDER OF RESPONDENTS
38
Figure: 2. Age range of respondents
Figure 2 shows the age range of respondents, 47% were between the ages of 28-37, 26%
of respondents were between the ages of 18-27, 10% were between the ages of 48-57 and 58 or
above respectively, and the remaining 7% were between the ages of 38-47.
26%
47%
7% 10% 10%
18-27 28-37 38-47 48-57 58 & above
AGE RANGE OF RESPONDENTS
39
Figure: 3. Highest level of education of respondents
Figure 3 highlights the highest level of education attained by respondents, 47% stated
Tertiary level completion, 43% of the respondents up to the Secondary level, whilst 10%
indicated that their highest level of education was at the Primary level.
Primary 10%
Secondary 43%
Tertiary 47%
HIGHEST LEVEL OF EDUCATION OF RESPONDENTS
40
ACADEMIC QUALIFICATIONS OF RESPONDENTS
Academic
Qualifications
School
Leavers
Grade 11
School
Leavers
Grade 11
with
‘CXC’
Subjects
‘CAPE’
Subjects
Bachelor’s
Degree
Master’s
Degree
Other
# of
Respondents
5 4 12 1 2 1 5
Table: 1. Academic qualifications of respondents
Table 1 shows the stated academic qualifications of respondents, 12 respondents stated
that they completed grade 11 and also obtained ‘CXC’ passes. An equal number of participants,
five indicated that they did not complete their full secondary education (which is a term of 5
years), along with respondents who selected ‘Other’, completed academic qualifications from the
primary level up to ‘SSC’ and Diploma level. Four respondents stated that they completed their
secondary education up to grade 11, obtaining a school leavers certificate, while two respondents
stated that they have completed tertiary studies up to the Bachelor’s level and one respondent
completed studies up to the Master’s Degree level and ‘CAPE’ passes respectively.
Respondents who completed the questionnaire; in answering “Are you trained in any skill
or trade area(s)?” denoted the following skill/trade area(s): baking, cosmetology, practical
nursing, carpentry, computer programming, teaching, accounting, mechanic, food preparation,
housekeeping, masonry, plumbing, hospitality, child care, secretarial skills, farming,
communications and also project management.
41
Figure: 4. Employment status
70% of the respondents indicated that they were employed, and in the areas (see question
7) of: farming, bakery, construction, cash-pot machine operator, teaching, food preparation,
mechanic, cosmetology, internal auditor and marketing. The remaining 20% and 10%
respectively reported that they were Unemployed seeking employment and Unemployed.
Employed 70%
Unemployed 10%
Unemployed, but seeking
employment 20%
EMPLOYMENT STATUS
42
Figure: 5. Economic level of the community
Figure 5 depicts the perception that residents have;regarding the economic level of their
community, 70% of respondents holding the view that the community is of a Middle Class
standing, 23% viewing it as Lower Class and the remaining 7% expressing the view of an Upper
Class standing.
23%
70%
7%
Lower Class Middle Class Upper Class
ECONOMIC LEVEL OF THE COMMUNITY
43
Figure: 6. Main source of income for residents
Figure 6 illustrates what is considered to be the main source of income (money) for
residents of Bull Savannah/Thatch Walk. In response an overwhelming 84% of participants
stated that farming activities were the main source of income for the residents of Bull
Savannah/Thatch Walk, working at the local factory 3%, and working in the construction field
3%. 7% of the respondents gave no response to this question.
There is a definitive need to finalize the Community Based Tourism Policy and Strategy,
which when completed would not only provide a framework for the development of this sub-
sector, but also fuel job creation and economic empowerment of residents in these communities
(JIS, 2011). With reference to - Figure: 4. ‘Employment status’, 70% of respondents indicated
that they were employed, however, when aligned with the results from Figure: 6. ‘Main source of
income for residents’, this revealed a very lopsided and potentially dismal situation. Though
employed, over 80% of respondents were employed to just one informal sector, farming. Again,
research highlights the weaknesses in the present setup, but more importantly; identifies the
possibilities for diversification that the establishment of a Community Tourism program has the
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
Farming Construction Remittances Factory work No response
MAIN SOURCE OF INCOME FOR RESIDENTS
44
potential of offering. Reinforcing and strengthening ‘root’ sectors would also be at the core,
“Agro-tourism is a form of tourism that will allocate income to local areas, both internal and
external agricultural sectors by opening the chance to tourists to visit agricultural communities”,
(SuksringarmPaitoonPocharee, 2011).
45
RESPONDENTS’ VIEWS ON: POSSIBLE EMPLOYMENT OPPORTUNITIES,
SAFETY OF COMMUNITY, CUSTOMS SHARING
Question: 10. Question: 11. Question: 12.
YES 87% 100% 100%
NO 13% - -
Table: 2. respondents’ views on: possible employment opportunities, safety of community,
customs sharing
A greater number of respondents considered Community Tourism to provide employment
opportunities (87%:13%). All respondents (100%) considered the community of Bull
Savannah/Thatch Walk to be a safe potential Community Tourism destination, and all
respondents (100%) concurred too that residents would be willing to share their customs and
practices with tourists.
The findings of employment opportunities through Community Tourism correlates with
the literature. Bela and Jovanovic, (2012) posited that Community Tourism seems to be the
effective mechanism for the resurgence of neglected and abandoned rural communities, this
highlighted globally in other parts of the world such as South-Eastern Serbia where the concept
is the same – the provision of activities, services and satisfaction provided by farmers, villagers
and the like, in an attempt to attract tourists to their area with the primary aim being to generate
additional and new areas of income.
All respondents of the community of Bull Savannah/Thatch Walk consider the
community to be a safe and peaceful one. The Planning Institute of Jamaica (2010) confirms that
46
the parish of St. Elizabeth is recognized as having one of the lowest crime rates. Of the crimes
committed, none were within the community of Bull Savannah/Thatch Walk.
Figure: 7. skills possessed by respondents (each skill area’s tabulation is independent of the
other)
Of all respondents; 40% expressed having skills in Customer Service, other note-worthy
skill areas were Housekeeping and Chef (food preparation) 37% respectively.
23%
37%
40%
27%
33%
37%
Janitorial (general cleaning)
Housekeeping
Customer Service
Host/Hostess
Tour Guide
Chef (food preparation)
SKILLS POSSESSED BY RESPONDENTS
47
RESPONDETS’ WILLINGNESS TO PARTICIPATE IN TRAINING SESSIONS,
COMMUNITY TOURISM AS A CATALYST FOR OTHER JOB OPPORTUNITIES
Question: 14. Question: 15.
YES 90% 100%
NO 10% -
Table: 3. respondents’ willingness to participate in training sessions, Community Tourism
as a catalysts for other job opportunities
An overwhelming 90% of respondents indicated their willingness to participate in
training. Lopez-Guzman et al., (2011) research corroborates this finding indicating that, “in
order to implement a certain Tourism Product, there is a need to establish a suitable regional
tourism policy based on three activities, training of local people and raising awareness,
infrastructure and equipment, and thirdly, promotion”. (100%) agreed that Community Tourism
would be an excellent catalyst for other job opportunities. Reinforced by
SuksringarmPaitoonPocharee, (2011) who stated; “Agro-tourism is a form of tourism that will
allocate income to local areas, both internal and external agricultural sectors by opening the
chance to tourists to visit agricultural communities”.
48
Figure: 8. possible Community Tourism Products (each activity was assessed on its own)
Sporting activities were communicated by respondents (77%) as the most popular
Community Tourism product. Farming activities (70%) and Nature Walks/Treks (43%) were
also considered popular Tourism Products.
77% 70%
43%
20%
37%
13%
Sportingactivities
Farmingactivities
Naturewalks/treks
Culture yardtours
Dances School tours
POSSIBLE COMMUNITY TOURISM PRODUCTS
49
Interviews/Focus groups responses
Two focus groups and three individual interviews were conducted and the collated
responses follow:
On the point of growth and development in the community of Bull Savannah/Thatch
Walk; respondents stated that, in general; there have been no new developments within the
community over the past ten years.
Some participants highlighted minor developments in:
Agricultural assistance in the form of an improved water pumping system, aiding in the
irrigation process for the cultivation of crops
Here again, research points to the ugly truth, this in the partisan approach in development
that has long plagued the South, as it relates to the grave and apparent disparity between
development for tourism to the North of the Island and the lack thereof in the Southern regions.
Stupart and Shipley, (2012) in their journal entitled ‘Jamaica’s tourism: sun, sea and sand to
cultural heritage’ exposes that; “The image of Jamaica as a sun, sea and sand tourism destination
continued and is evident in its spatial development. The main tourist centres or resort areas
(Negril, Montego Bay, Ocho Rios and Port Antonio) were developed along the North-Coast
because of the white sand beaches and pleasant weather”.
In that, seemingly giving little consideration to other regions of the Island (such as the
South) and possible ways through which these areas could also stand to benefit, promoting
nationwide development in a balanced manner. Jamaica though, at this stage of the game; if it
wishes to continue in playing a major role in the tourism and hospitality industry going forward
cannot be about ‘business as usual’ in respect to organic forms of tourism such as Agro, culture,
50
heritage and even health tourism. Again Stupart and Shipley, (2012) promulgates that; “If
Jamaica is to participate actively in global tourism and continue to make its presence felt in the
tourism market place of the 21st century, indigenous and ‘authentic’ cultural heritage has to
become a part of the Tourism Product”.
A question was asked regarding dissemination of information on tourism through
community meetings:
The general consensus of respondents was that there have never been any meetings
within the community discussing tourism in any form, except for one respondent who stated that
brief mention was made on the topic at a political meeting.
Respondents’ knowledge of Community Tourism follows: 60% stating no knowledge and
the remainder indicating that they were aware of the concept of Community Tourism. Of those
who were aware, they cited Community Tourism as places that drew the attention of
visitors/tourists through its culture.
Participants were asked to share their knowledge of the Walkerswood St. Ann
community Tourism Product and what were their views on it:
40% of respondents were aware and knowledgeable about the Walkerswood Community
Tourism set-up, these respondents stated that crops grown by farmers in the community were
sold to the establishment and also that it provided employment opportunities for some
community members also.
51
To the question: participants’ knowledge of other communities that generate income
through Community Tourism. The responses varied, with a greater number of respondents
asserting their knowledge, for example the craft market in Little Ochi (Alligator Pond,
Manchester), a factory in Comma Pen and also a fishery in Alligator Pond that sells and supplies
surrounding restaurants with seafood products which are prepared largely in part for
tourists/visitors to the community.
Activities that respondents thought would be most remembered or enjoyed by tourists
visiting the community of Bull Savannah/Thatch Walk, were said to include:
Farming practices such as the cultivation of scallion in ‘rows’, the water ‘drip’ system
used for irrigation of crops, the ‘mulching’ of plants using ‘cut & dried’ grass etc..
The warmth and receptive nature of residents of the community
Nature walks/treks and also the scenic atmosphere that goes along with this
The process that goes into the baking and preparation of bammies
Home visits allowing tourists to engage and converse with community members
“Traditional tourism” (the offerings of sun, sand and sea) going all the way back to its
formal and structured inception around 1891, giving due credit to the SuperClubs brand that in
1978 fittingly coined the phrase ‘All-inclusive’, has sought to do just that - trap ‘everything’
under one roof in their attempts to cater to the Islands tourists, effectively locking them in and
preventing them from experiencing truly what the island truly has to offer. Steadily though,
Community Tourism in its various forms around the world is altering this flawed strategy,
providing an uninhibited experience; allowing guests to really discover and appreciate what is
52
genuinely appealing and not just what is traditionally presented as a preconceived notion of what
they should probably like, but allowing them to decide for themselves through experience.
To ratify the points yielded and put forth by this research, the researcher highlights the
tenets also put forth by Jacqueline DaCosta, Chairperson for the National Steering Committee of
the National Best Community Competition and Programme (NBCCP), January , 2012 stating
that; “Communities have a lot they can showcase; visitors want to experience how Jamaicans
live, what they eat and to buy their products”. Reemphasized by the Halcrow (1998) studies
which identified that the Jamaica Tourist Board (JTB) market research showed that, Europeans
(which is our largest market) wanted a ‘home away from home’ when travelling.
Participants shared that the Community Tourism Product can be sustained through:
Proper training for those individuals who would be interfacing with tourists to the
community
Maintain the safety of visitors to the community
Providing quality service through direct feedback from tourists
Seeking external funding
For sustainability to be realized there is a need for proper funding to be in place, this is
evident in the literature reference of the Canadian Community Tourism Action Program (CTAP),
that provides financial assistance on a matching basis to communities interested in developing
and promoting tourism as a viable economic industry.
53
Respondents’ views on how Community Tourism could be marketed to the wider Jamaica and
the rest of the world:
Through advertisements – electronic and print
Through satisfied ‘happy’ customers and ‘word of mouth’
Disseminating information through popular social media sites such as Facebook and
The literature review supports the marketing of Community Tourism through the
CommunityTourism Network and the Central and South Tourism Organization (CESTO).
54
CHAPTER 5 – CONCLUSIONS & RECOMMENDATIONS
It is prima facie that a whole lot more needs to be done where the socio-economic
development of rural areas such as Bull Savannah/Thatch Walk are concerned. However, this
change will not happen overnight and will require the concerted and combined efforts of all
stakeholders including; the government, NGOs and the residents to make it a reality. At present
with the exception of the Halcrow, (1998) study, regrettably there were virtually no other studies
found which delves extensively into highlighting and bringing awareness to the much needed
development of the South-Coast.
This expansion, which would take place through undertakings such as the establishment
of Community Tourism ventures in the parish of St. Elizabeth, possibly spreading even further to
other parishes and communities, would aim to improve the prevailing socio-economic
conditions.Sadly though, there have been no studies looking directly at the Bull Savannah/Thatch
Walk community and the possible introduction of a Tourism Product. Southern parishes such as
St. Elizabeth; which is affectionately referred to as the ‘food basket of Jamaica’, rely heavily on
agriculture and construction to keep its populous gainfully employed and productive. Similar to
other countries; Jamaica should strive to diversify and integrate industries such as agriculture and
tourism in an effort to complement socio-economic growth within these critical and vital sectors
if the country wishes to grow and move forward in a prosperous and productive manner.
Like any other country, Jamaica has a high percentage of its populous residing in rural
areas, to this Bela and Jovanovic, (2012) noted the point that; “Synergy of agriculture and
tourism provides socio-economic development of rural areas and serves as the platform of
economic diversification in rural communities.” To underscore and reiterate the point that was
made earlier, Jamaica can now be classified as a mature tourism destination, and with the ever
55
increasing pressures of globalization like any other product/service; Jamaica’s tourism offerings
has a shelve life, and if not constantly re-vitalized and infused with innovative new offerings and
ideas, will eventually become less appealing and attractive and as a result; will lose its
competitive edge and ultimately market share.
In the beginning, having identified and stating the problem, along with the significance of
the problem, the arduous task and journey was set about to; better explain, understand, and
hopefully find solutions to remedy the situation. With that said; the ultimate goal is to reap real
and tangible rewards from any undertaking and the research shows that the Community of Bull
Savannah/Thatch Walk is poised and ready for the introduction of a Community Based Tourism
Product within its environs.
Based on analysis and findings, the researcher purports the following recommendations:
1. Explicit disclosure and full incorporation of all stakeholders having a vested interest in
the success of such an undertaking.
Bearing in mind though, the tenets and principles uncovered by ‘Doxey’s experience in
Barbados and Niagara-on-the-lake’ illustrating that tourist destinations pass successfully through
stages of euphoria, apathy, irritation and then antagonism, leading to the final stage in which
people have forgotten what they cherished, ultimately destroying the environment. In seeking to
implement what would be seen as a vital step towards socio-economic prosperity, keen attention
and considerations would have to be given with the resolve not to repeat the findings of this most
important study. In an effort to stare clear of such trappings, implementation would first have to
start with a clear and explicit understanding between all stakeholders, more so; community
members as to what are the objectives and goals for such an undertaking. Aside from the setup of
56
infrastructure and operations ascribing to a ‘high-quality low-impact’ design, it is imperative that
the community first and foremost; not only understand the role that they will need to play, but
more importantly, welcome and accept it for the success of this venture.
2. The incorporation of all major funding groups in venture.
To reiterate the sentiments of a past Jamaican Prime Minister, “it takes cash to care” and
with the undertaking of such an endeavour that is definitely the case here. For implementation; as
the government would no doubt have to be a hands-on partner in the establishment of such an
enterprise, funding would surely have to come in part from their coffers through arms such as the
Jamaica Tourist Board (JTB), the Tourist Enhancement Fund (TEF), (CESTO), JSIF and other
local funding boards. To that, partnerships would also have to be sought with private
corporations (local and international) along with NGOs selling the idea of the long term and
sustainable benefits to be had once fully operational. Funding for implementation could also be
sought from international bodies such as the World Bank along with the overseas diaspora and
international organizations affiliated with local clubs and communities.
3. Harnessing existing skills-set and developing new ones.
Through partnership with vocational training institutes such as the HEART Trust NTA,
individual community members with talents and skills could seek to have these skill-sets
officially certified through further training and development with the training institute along with
those who would wish to acquire new skills in order to actively take part and benefit from this
new and exciting prospect in Community Based Tourism. Individuals having direct hands on
57
experience within the hospitality sector whether locally or internationally who reside in the
community could also lend their experience for further development and training in the requisite
areas.
4. Increased focus on lesser developed areas in scholastic studies by students.
In completing this research paper; one of the fundamental weaknesses that it has brought
to the fore is the lack thereof, or the limited extent to which researches have been done focusing
on Community Tourism (or any other form) along the South-Coast regions. In light of this, it is
also recommended that more emphasis be placed on this at the tertiary level.
Whatever the reasons are, as it stands now, the rural areas right across Jamaica boasts
very few, if any, tertiary institutions for the pursuing of a higher education by aspiring students.
Stemming from this; is the compulsive migration of individuals to the urban and corporate areas
as a result. Whilst it might just be sheer coincidence, deliberate or just a case of ‘out of sight, out
of mind’, in completing their studies the majority of dissertations completed are done so with the
focus being; problems and issues in and around the students new surroundings, essentially giving
no thought to their own communities. In seeking to implement a strategy going forward, school
administrators and educators must seek to broaden the horizon and awareness of students,
helping them to think ‘outside the box’ as to how their researches can contribute meaningfully
(especially those hailing from areas in dire need of development) and not just merely as a ‘paper’
needed to complete their studies at the end of their tenure at that institution.
58
5. Finalizing and implementing the ‘Community Based Tourism Policy and Strategy’
outlined by the previous administration.
Outlined by the former tourism minister Edmund Bartlett, this policy and strategy which
when complete would serve to not only provide a framework for the development of this sub-
sector, but also fuel job creation and economic empowerment of residents in these communities.
Under the current administration, the government should seek assiduously to press forward with
the implementation of this policy and strategy in a bi-partisan manner; through its various bodies
and arms (such as JSIF, CESTO, JTB, HEART Trust NTA, NBCCP), but more so; through the
Rural Economic Development Initiative (REDI) under whose framework this policy and strategy
falls; which is being funded by a US$15 million loan from the World Bank. As such, intensive
efforts should be made to promote and foster the wholesome and equitable development of rural
communities such as Bull Savannah/Thatch Walk that are in dire need of socio-economic
innovation.
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References
Ajagunna, I. (2007). Planning for sustainable tourism development: Jamaica heritage
destinations approach. In C. Jayawardena (Ed.), Caribbean tourism: More than Sun, Sand and
Sea (pp. 182-192). Kingston, Jamaica: Ian Randle
Bela, M., & Jovanovic, D.V. (2012).Rural tourism as a factor on integral and sustainable
development of rural areas and villages of Serbia and Voivodina. Herald Journal of Geography
and Regional Planning, 1(2), 14-18.
Halcrow. (1998). MultisectorialPreinvestmentProgramme [Electronic version]. South
Coast Sustainable Development Study
Island Buzz Jamaica. (2010). Where to visit: Alligator Pond, Jamaica. Retrieved from
http://islandbuzzjamaica.com/tag/off-the-beaten-path-jamaica/
JIS.(2010). Government seeking to maximize use of equipment at factory in St.
Elizabeth. Retrieved from http://www.jis.gov.jm/news/103-agriculture-fisheries/23806-
MinAgriFish-government-seeking-to-maximise-use-of-equipment-at-factory-in-st-elizab
JIS.(2011). JSIF, Ministry Team for Community Tourism Projects. Retrieved from
http://www.jis.gov.jm/news/110-labour-social-security/28828-jsif-ministry-team-for-
community-tourism-projects
JIS.(2011). World Tourism Day Message by Minister Edmund Bartlett. Retrieved from
http://www.jis.gov.jm/news/113-tourism/28867-world-tourism-day-remarks-by-minister-
edmund-bartlett
60
JIS.(2012). JSIF to Provide Grant Funding Community Tourism Activities. Retrieved
from http://www.jis.gov.jm/news/108-youth-sport-culture/29546-jsif-to-provide-grant-funding-
for-community-tourism-activities
JSIF. (2006). Jamaica Social Investment Fund – Investing for Community Development.
Retrieved from http://www.jsif.org/content/heart-trust-nta
Lopez-Guzman, T., Sanchez-Canizares, S., & Pavon, V. (2011). Community – Based
Tourism in Developing Countries: A Case Study. Tourismos: An International Multidisciplinary
Journal of Tourism, 6(1). Retrieved from
http://www.chios.aegean.gr/tourism/VOLUME_6_No1_art04.pdf
McIntyre-Pike, D. (2010). CountryStyle Community Tourism. Retrieved from
http://www.mona.uwi.edu/jct/interestgroups/scf/scf.htm
Morris, M. (n.d.).Discover Mandeville. Retrieved from
http://www.discoverjamaica.com/gleaner/discover/tour_ja/tour6.htm
Myers, G. (2011). Migrant criminals drifting to St. Elizabeth [Electronic version].
Retrieved from http://www.jamaicaobserver.com/westernnews/Migrant-criminals-drifting-to-St-
Elizabeth_9416488
Nadia PopaOgarlaci, M. (2011).Sustainable Development in Rural Tourism.Journal
Agricultural Management, 13(4).
Fridgen, J. D. (1996). Dimensions of tourism. Lansing: The Educational Institute of the
American Hotel & Motel Association
61
Statistical Institute of Jamaica.(2005). National Census Report. Retrieved February from
statinja.gov.jm
Stupart, C.A., & Shipley, R. (2012). Jamaica’s Tourism: sun, sea and sand to cultural
heritage. Journal of Tourism Insights, 3(1) 1-2. Retrieved from
http://scholarworks.gvsu.edu/cgi/viewcontent.cgi?article=1028&context=jti
SuksringarmPaitoonPocharee, L. (2011). Agro Tourism Management of the Community
in Ban Zumtarrom, Trakaj Sub-District Kantaralak District, Sisaket Province, Thailand.European
Journal of Social Sciences, 22(3).
The Jamaica Gleaner.(2001). Agriculture on slowdown in South St Elizabeth. Retrieved
from http://jamaica-gleaner.com/gleaner/20010407/farm/farm1.html
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Appendix
63
Questionnaire
This questionnaire is designed solely for academic purposes. It seeks information on your views towards your community and the possible implementation of a community Tourism Product in the community. By definition, Community Based Tourism is the acceptance of tourists in a community, allowing them to build awareness, learn about the culture (and also share theirs) and take-part in the daily way of life of community members. Instruction: Please tick the appropriate response or fill in the blank 1. Gender: Male Female 2. Age Range: 18-27 28-37 38-47 48-57 58 & above 3. What is your highest level of education? (a) Primary (b) Secondary (c) Tertiary 4. What is your academic qualification? (a) School Leavers (b) Grade 11 School Leavers (c) Grade 11 with CXC subjects (d) CAPE subjects (e) Bachelor’s Degree (f) Master’s Degree (g) Other___________________ 5. Are you trained in any skill or trade area(s)? Please state below:
________________________________________________________________ 6. What is your employment status? Employed Unemployed Unemployed, but seeking employment 7. If employed, state the type of employment you currently do: ________________________________________________________________ 8. What is the economic level of the community? (a) Lower class (b) Middle class (c) Upper class
64 9. What is the main source of income (money) for the residents of the community? ________________________________________________________________ 10. Do you believe Community Tourism could improve the employment opportunities for the
residents of Bull Savannah/Thatch Walk? (a) Yes (b) No 11. Do you believe the community would be a safe Community Tourism destination? (a) Yes (b) No 12. Would the residents be willing to share their customs and practices with tourists?
Example of customs include: baking bammies, farming practices, games (a) Yes (b) No 13. Do you possess any of the following skills? (a) Janitorial (general cleaning) (b) Housekeeping (c) Customer Service (d) Host/Hostess (e) Tour Guide (f) Chef (food preparation) 14. Would you be willing to participate in training sessions for any of the skills mentioned in question 13 (above)? (a) Yes (b) No 15. Do you believe Community Tourism can open the door for other job opportunities in the
community of Bull Savannah/Thatch Walk? (a) Yes (b) No 16. Which of the following do you think would be the most popular tourism product within the
Community? (You may select more than one option) (a) Sporting Activities (b) Nature Walks/Treks (c) Dances (d) Farming Activities (e) Culture Yard Tours (f) School Tours (g) Other: ___________________
Thank you for participating.
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Institute: Caribbean Maritime Institute Student: Marlon Holness
Interviewee: _________________________ Date: ______________________
Started: _______________________ Ended: _____________________
1. What growth and development has taken place in the community over the past 10 years or so?
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2. Have there ever been any meetings in the community discussing tourism?
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3. Have you ever heard of Community Tourism?
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4. What do you know about Community Tourism?
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5. Do you know of the Community Tourism product established in the community of
Walkerswood, St. Ann and what are your views on it?
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6. Do you know of any other communities where residents generate income through Community
Tourism?
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7. What do you think tourists would remember or enjoy most about the Community of Bull
Savannah/Thatch Walk?
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8. What would it take to sustain or keep such a program running?
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9. How do you think such a product could be marketed (sold) to the wider Jamaica and the rest of
the world?
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Semi-complete building site within the community of Bull Savannah/Thatch Walk not being
occupied
69
Semi-finished building site within the community of Bull Savannah/Thatch Walk
70
Bull Savannah/That Walk, home of the Exotic Flavours & Essences extraction facility
71
Bull Savannah/That Walk is also home to the Southern Fruits & Food Processors Ltd.
72
The Bull Savannah Primary School
73
‘Scallion garden’ depicting the cultivation of this highly flavourful seasoning as it is done in
‘rows’ with grass cut and spread in between for mulching
74
Old ‘dirt house’ within the community that is still being occupied to date
75
Another ‘dirt house’ still being occupied by residents within the community of Bull
Savannah/Thatch Walk
76
‘Zinc shed’ used to store and prepare bitter cassava for baking along with displayed cassava bags
(made from ‘thatch’) used to place the ‘grated’ cassava at ‘press’
77
‘Press’ used to extract juices from the bitter cassava for baking by way of force
78
Farmers in the field reaping water-melons for sale
79
Having a slice of the ever refreshing water-melon
80
Farmer having a slice of the water-melon after a long day of work
81
Donkeys are used to transport water-melons from field/garden to closest point of pick up by
motor vehicle due to the mountainous/off-road terrain
82
Community member hard at work grating the bitter cassava used to bake bammies