8/12/2019 CBSE 2014 Question Paper for Class 12 Back Office -
Delhi
2/5
Series : OSR/Idn+Roll No.
futffrdwqq:sitlTime allowed : 3 hours J
q+si.Code No.
sfl{-gRirsT s.5q-YBq{ iqYq ful rCandidates must write the Code
onthe title page of the answer-book.
t qf?tqdq eiq :60I Maximum Marks : 60
ztuto gqzn qiq mr Ei to gq trg{-q;r { Etffi gua + t ro trFr-,+r
{ qrki 6p{ st ertr flqq w +s qq{ 6t sH str{_yks.r * go_y*.r. fui Io
g.ffi d-q qr d to es q$r-w{ ii l s w{ t ro gu-rnrFro Erftrqrr vrt
.sl+ +qEd, grqansqia erEqqftn} ro {g s{;I-q,I si q-d+ + ftq tS
fqq-e q.r {Frq fqqrrqr t r yq-{-qr qr fuatu|. WRq it tO.tS qQfuqr
qT+'Tr I 10.15 E-q t 10.30 {q its-E r,{ *qa srq-.H si qtn lk qg'
srqfu+ d{H Ats-{'{-gf
8/12/2019 CBSE 2014 Question Paper for Class 12 Back Office -
Delhi
3/5
General fns*uctions :(n AU questions are compulsory.(ii) Marlcs
allotted to questions are indicated against each of them.(iil
Question Nos. 1, 2, 3, 4 and 5 are long answer type questions.
Their answersshould normally not exceed 150 words each.(iv)
Question Nos. 6, 7, I and 9 are short answer type questions. Their
answers shouldnormally not exceed 70 words each.(v) The remaining
questions are very short answer type qttestions. Their
answersshould norrnally not exceed 30 words each.(v) Be brief and
precise in your answers.1. qo.?ii*.ers-{fu-s u-+n-furrqr{fuqr e
{iqrkf, fuqr qror t r qrgr{q I
qq-.IT$q-qm {qo{i+1 g{e{r t{ +dt rm *lr W'q-qr+ si vrfr t r q{
+t { t*.mr s-dr
8/12/2019 CBSE 2014 Question Paper for Class 12 Back Office -
Delhi
4/5
6. fTRTr r.iT + qR drqt si qargi rGive four advantages of an
extension counter.
7 . FTr Hqe{ * Vs W ti *t 1rs- d6. y6qr +i .FrqtiT'r T6fr dt
sirqFrnm t r qi onq {d6i,qk eTrq.fiEff,.T qqfr or et+r
enqqTfi.eqEra t rIn this age of computers is it still necessary for
a bank branch to have a filing system ?Give two reasons if you
consider it necessary to have a filing system.8. slTq+t ilq;vnor ii
+-dd 1256 qri t r wr silq-+i yrrcr +'ftrn.*'Nzqrfr+ eil-q{qm t
r
8/12/2019 CBSE 2014 Question Paper for Class 12 Back Office -
Delhi
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15. gs-Hi*;{ elrtr si T{rt {d RTqHt 6t q+r ito vnqr rqxro *t t
i-fr vlkn t iFrT oTFT wqd$2 m.5$rr{drqq' IA locker holder should
give a list of items kept in the locker to the bank branchmanager.
Do you agree ? Give reasons.
16. qers.tft qlcfiTit arei qrfrT wr sl{ mmt t rWhat function
does a cuffency counting machine perform ?t7. *-sifs-Hr*frtr
What is a Lead Bank ?
18. HT Eil-Erfr t*'qqr {6ri ii vsrq*.rti t rAre mobile banks
helpful in increasing deposits ?
