Cbs 222 Jobcard Laps Faq on Laps

7/29/2019 Cbs 222 Jobcard Laps Faq on Laps

1/4

1

Andhra Bank

(A Govt. of India Undertaking)

Dept. of Information Technology, D Block, III Floor,"Cyber Gateway", Hitec City, Madhapur,

HYDERABAD - 500 081___________________________________________________________CBS Doc. No. 222 Dated: 08.12.2010

FREQUENTLY ASKED QUESTIONS ON LAPS

1. What is LAPSAns: LAPS is Lending Automation Processing System designed anddeveloped for processing Loan Applications.

2. What is the Utility of LAPSAns: LAPS is a centralized web based solution for Loan processing. Ithas three modules Retail, Corporate and Agriculture. The mainadvantages of the LAPS system are Appraisal of Loan Proposals by

adopting uniform guidelines across the Bank and Facility for electronic

work flow, thereby avoiding delays attributable to exchange ofcorrespondence between Branch and Zonal Offices.User has to just key in information available in loan application.System picks up Rate of Interest, Margin, product guidelines for aspecific product selected by the user, checks the discretionary powerswhile sanctioning. User can generate reports like, Credit Score Sheet,Process note, Sanction letter, Communication of Sanction to borrower,worksheet for assessment etc from the system.

3. How to Install LAPS package in the Branch/ZOAns. No separate software installation is required for accessing LAPSpackage. LAPS package can be accessed through the following URL

address.Click Internet Explorer and type http://172.30.162.34:900/laps inaddress bar and click go button. Once the login page is displayed,Click favorites, click Add to favorites and type LAPS in the spaceprovided for and say OK. Once again click favorites, Select LAPS , rightclick and select send to desk top to create an Icon on desk top.

4. Is Separate User ID required for using LAPSAns: Yes, Separate user ID is required to access LAPS package.

5. How to get the User IDs created in LAPSAns: User has to fill the LAPS user creation form and send the duly

filled in and signed hard copy to LAPS team at Data centre throughcourier or through fax to 040-23122261

6. Are there any special guidelines for LAPS PasswordAns : Guidelines applicable for Finacle Passwords are also applicable toLAPS password. There are no separate guidelines for maintainingLAPS passwords


2/4

2

7. How to change PasswordAns: Go to laps Home page, click Change Password button availablebelow User ID and password. Give user ID, old password, newpassword and confirm.

8. What to do when user forgets his/her passwordAns: Whenever User forgets his password, send a mail to [email protected] for resetting the same.

9. Whether LAPS is an Independent package or integrated withFinacle

Ans: LAPS is integrated with Finacle through Interface module.Interface module facilitates automatic creation of customer ID andopening of Loan account in Finacle through LAPS and downloading ofCustomer Details available in Finacle into LAPS.

10.Is there SOD & EOD concept for LAPS?.Can the Branchesuse LAPS after CSOLOP of Finacle is over

Ans: There is no SOD and EOD concepts for LAPS. Branches can useLAPS package even after completion of Finacle EOD. There is no need

to complete data entry of entire proposal in one go. Saving of dataafter completion of data entry in one screen is required. Rest can becontinued afterwards.

11.What are the major steps involved in LAPS for processing aloan ApplicationAns: There are mainly two steps i.e1) Creation of Customer Profile

2) Linking Customer ID to a required product in Application.

12. Whether Maker & Checker concept is there in FinacleAns: There is no such concept like Maker & Checker in LAPS. One

officer has to appraise the loan proposal and Sanctioning authority hasto sanction the loan.

13.How to send the application from appraising officer toBranch Manager for sanctionAns: Go to Workflow Action select Radio button Branch sanction,

Click Select Recipient, select Branch managers ID, write remarksand click send. Check History to know the status.

14.How to send the application from Branch to Zonal Office

Ans: Go to Workflow Action select Radio button Zonal officeappraisal , select Zonal office in select Organisation button, select

the respective user in Zonal office under select recipient window, towhom you want to send the same. Give remarks and click SENDbutton. Check History to know the status

15.How the ZO can send back the sanctioned / rejectedapplication to the respective branch.

Ans: Once the Loan is approved at Zonal Office, Go to Workflow

Action select Radio button Sanction letter Generation , select branch


3/4

3

in select Organisation button select the respective user in Branch towhom ZO want to send the same. Give remarks and click SENDbutton. Check History to know the status

16. Whether Branch/Zonal office can deviate the productguidelines for which confirmation is obtained from competentauthority.Ans: Only Sanctioning authority can deviate the product guidelines likeinterest rate, Margin, tenor etc after obtaining required permission. Go

to Application Deviation, click Deviation and do necessarymodification and say ok. The same will be updated in the process note.

17.Whether Hard copies of application, process note arerequired to be sent to ZO even after submitting the proposalto ZO through LAPS package?Ans: Yes, Proposal should be sent to ZO electronically through LAPSand Hard copies like application, signed proposal and other requireddocuments to be sent as usual. Sending of Hard copies from Branch toZonal office and from zonal office to branch is not dispensed with.

18.Whether Zonal office can send back the proposal to Branch

with queries if anyAns: Yes, Zonal Office can send back the proposal to branch withqueries duly writing the requirement in remarks column available inWorkflow Action

19.What is the difference between Recommendations &RemarksAns: Recommendations are available under the tab Appraisal.Recommendations given in this tab by every user during the process ofappraisal and approval of loan will be recorded in the system and also

will be shown in the proposal. Whereas Remarks column available inWorkflow Action can be used for interaction between the users for

raising queries and getting replies for that.

20.Where to & How to enter Securities in LAPSAns: Securities can be entered in Assess & Liabilities tab. Varioustypes securities can be entered here. User can specify type of securityi.e Primary, Collateral, None under the option Security type and hecan also specify the security belongs to whom i.e security belongs toApplicant/Co-applicant/Co-Obligant/Guarantor. Mortgage of House /Flat in case of Housing Loans, Vehicle in case of vehicle loans etc.entered under Proposed Asset tab will be automatically taken as

primary security by the system.

21. How to generate Reports like Loan proposal, Sanctionletter, Communication of sanction to Borrower, Credit ScoreSheet, Worksheet of assessmentAns: Once the entry of the application is over , Credit Score Sheet andProposal can be generated by any user from Workflow Actionscreen. Once the loan is approved by sanctioning authority, either thesanctioning authority or any other user can generate the SanctionLetter and Communication of sanction to borrower.


4/4

4

22.What are the other important reports available in LAPSAns: There are various useful reports like Interest Rate Report,Discretionary powers report, Product wise sanction, pending andrejected loan report etc. A separate option Reports is available undermain option Retail - Agriculture

23.How to use LAPS - Interface Module (automatic opening ofCustomer Master and / or Loan Account in Finacle)Ans: An exhaustive Job Card is available on LAPS interface module

Please read the job card for thorough understanding on this subject.

24. How to contact LAPS TeamAns: Branches can contact LAPS team through the followingtelephone Numbers

Direct Tel No.040-23122298IP Phone No. 06663524

PABX extn. No. 603Email address: [email protected]

25. Is there any Head office Circular available on LAPSpackageAns: Yes, the following are the various circulars issued by our Headoffice from time to time on LAPS package

1.H O Cir No.330/53/07 Dt.09.01.2010 on Retail Module2.H O Cir No.105/19/05 Dt.28.06.2010 on Agriculture Module3. H O Cir No.155/01/01 Dt.31.07.2010 on Corporate Module

//End of Document//

Documents

Cbs 222 Jobcard Laps Faq on Laps