120
Catastrophic Losses and Other Mega-Trends Impacting the P/C Insurance Industry Today Ohio Insurance Education Day Columbus, OH April 9, 2014 Download at www.iii.org/presentations Robert P. Hartwig, Ph.D., CPCU, President & Economist Insurance Information Institute 110 William Street New York, NY 10038 Tel: 212.346.5520 Cell: 917.453.1885 [email protected]

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Page 1: Catastrophic Losses and Other Mega-Trends Impacting the P/C Insurance Industry Today Ohio Insurance Education Day Columbus, OH April 9, 2014 Download

Catastrophic Losses and Other Mega-Trends Impacting the P/C Insurance Industry Today

Ohio Insurance Education DayColumbus, OHApril 9, 2014

Download at www.iii.org/presentationsRobert P. Hartwig, Ph.D., CPCU, President & Economist

Insurance Information Institute 110 William Street New York, NY 10038Tel: 212.346.5520 Cell: 917.453.1885 [email protected] www.iii.org

Page 2: Catastrophic Losses and Other Mega-Trends Impacting the P/C Insurance Industry Today Ohio Insurance Education Day Columbus, OH April 9, 2014 Download

2

P/C Insurance Industry Financial Overview

2013: Best Year in the Post-Crisis Era

Performance Improved with Lower CATs, Strong Markets

2

Page 3: Catastrophic Losses and Other Mega-Trends Impacting the P/C Insurance Industry Today Ohio Insurance Education Day Columbus, OH April 9, 2014 Download

P/C Net Income After Taxes1991–2013:Q3 ($ Millions)

2005 ROE*= 9.6% 2006 ROE = 12.7% 2007 ROE = 10.9% 2008 ROE = 0.1% 2009 ROE = 5.0% 2010 ROE = 6.6% 2011 ROAS1 = 3.5% 2012 ROAS1 = 5.9% 2013:9M ROAS1 = 9.5%

• ROE figures are GAAP; 1Return on avg. surplus. Excluding Mortgage & Financial Guaranty insurers yields a 8.9% ROAS through 2013:Q3, 6.2% ROAS in 2012, 4.7% ROAS for 2011, 7.6% for 2010 and 7.4% for 2009.

Sources: A.M. Best, ISO, Insurance Information Institute

$1

4,1

78

$5

,84

0

$1

9,3

16

$1

0,8

70

$2

0,5

98

$2

4,4

04 $3

6,8

19

$3

0,7

73

$2

1,8

65

$3

,04

6

$3

0,0

29

$6

2,4

96

$3

,04

3

$3

5,2

04

$1

9,4

56 $

33

,52

2

$4

3,0

29

$2

8,6

72

-$6,970

$6

5,7

77

$4

4,1

55

$2

0,5

59

$3

8,5

01

-$10,000

$0

$10,000

$20,000

$30,000

$40,000

$50,000

$60,000

$70,000

$80,000

91 92 93 94 95 96 97 98 99 00 01 02 03 04 05 06 07 08 09 10 11 12 13:9M

2013:9M ROAS

was 9.5%

Net income is up substantially

(+54.7%) from 2012:Q3 $27.8B

Page 4: Catastrophic Losses and Other Mega-Trends Impacting the P/C Insurance Industry Today Ohio Insurance Education Day Columbus, OH April 9, 2014 Download

4

-5%

0%

5%

10%

15%

20%

25%

71 72 73 74 75 76 77 78 79 80 81 82 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 00 01 02 03 04 05 06 07 08 09 10 11 1213

:9M

Net Premium Growth: Annual Change, 1971—2013:Q3

(Percent)1975-78 1984-87 2000-03

Shaded areas denote “hard market” periodsSources: A.M. Best (historical and forecast), ISO, Insurance Information Institute.

Net Written Premiums Fell 0.7% in 2007 (First Decline

Since 1943) by 2.0% in 2008, and 4.2% in 2009, the First 3-Year Decline Since 1930-33.

2013:9M = 4.2%

2012 growth was +4.3%

Page 5: Catastrophic Losses and Other Mega-Trends Impacting the P/C Insurance Industry Today Ohio Insurance Education Day Columbus, OH April 9, 2014 Download

5

Direct Premiums Written: Total P/CPercent Change by State, 2007-2012*

58

.4

25

.4

24

.5

21

.0

19

.2

17

.6

16

.3

13

.2

13

.2

12

.4

9.9

9.2

9.2

8.5

8.0

6.2

5.8

5.2

4.5

4.4

4.3

4.3

4.2

4.0

3.8

3.6

0

10

20

30

40

50

60

70

ND

SD

OK

NE IA KS

VT

AK

TX

WY

MN

AR

TN IN W

I

KY

MT

OH LA

VA

NJ

MI

SC

CO

MO

NM

Pe

ce

nt

ch

an

ge

(%

)

Sources: SNL Financial LC.; Insurance Information Institute.

Top 25 States

North Dakota was the country’s growth leader over the past 5 years with premiums written

expanding by 58.4%

Page 6: Catastrophic Losses and Other Mega-Trends Impacting the P/C Insurance Industry Today Ohio Insurance Education Day Columbus, OH April 9, 2014 Download

6

Direct Premiums Written: Total P/CPercent Change by State, 2007-2012*

3.6

3.1

3.0

2.9

2.7

2.2

2.1

2.1

2.0

1.8

1.1

0.0

-0.1

-0.3

-0.7

-0.9

-2.8

-5.6

-6.0

-7.2

-7.2

-9.3

-10

.1

-11

.2

-12

.5

-17

.3

-20

-15

-10

-5

0

5

CT

MS

NC AL

MD PA

U.S

.

MA IL

WA

GA

UT

NH RI

ID ME

NY FL

CA

DC

WV HI

AZ

OR

DE

NV

Pe

ce

nt

ch

an

ge

(%

)

Bottom 25 States

Sources: SNL Financial LC.; Insurance Information Institute.

Growth was negative in 13 states and DC between

2007 and 2012

Page 7: Catastrophic Losses and Other Mega-Trends Impacting the P/C Insurance Industry Today Ohio Insurance Education Day Columbus, OH April 9, 2014 Download

Property/Casualty Insurance Industry Investment Income: 2000–2013*1

$38.9$37.1 $36.7

$38.7

$54.6

$51.2

$47.1 $47.6$49.2

$47.7$45.8

$39.6

$49.5

$52.3

$30

$40

$50

$60

00 01 02 03 04 05 06 07 08 09 10 11 12 13*

Investment Income Fell in 2012 and is Falling in 2013 Due to Persistently Low Interest Rates, Putting Additional Pressure on (Re) Insurance Pricing

1 Investment gains consist primarily of interest and stock dividends..*Estimate based on annualized actual 9M:2013 investment income of $34.338B.Sources: ISO; Insurance Information Institute.

($ Billions)

Investment earnings are running below their 2007

pre-crisis peak

Page 8: Catastrophic Losses and Other Mega-Trends Impacting the P/C Insurance Industry Today Ohio Insurance Education Day Columbus, OH April 9, 2014 Download

8

U.S. Treasury Security Yields:A Long Downward Trend, 1990–2014*

*Monthly, constant maturity, nominal rates, through February 2014.Sources: Federal Reserve Bank at http://www.federalreserve.gov/releases/h15/data.htm. National Bureau of Economic Research (recession dates); Insurance Information Institute.

0%

1%

2%

3%

4%

5%

6%

7%

8%

9%

'90 '91 '92 '93 '94 '95 '96 '97 '98 '99 '00 '01 '02 '03 '04 '05 '06 '07 '08 '09 '10 '11 '12 '13 '14

Recession2-Yr Yield10-Yr Yield

Yields on 10-Year U.S. Treasury Notes have been essentially below 5% for a full decade.

Since roughly 80% of P/C bond/cash investments are in 10-year or shorter durations, most P/C insurer portfolios will have low-yielding bonds for years to come.

U.S. Treasury yields plunged to historic lows in

2013. Only longer-term yields have rebounded.

8

Page 9: Catastrophic Losses and Other Mega-Trends Impacting the P/C Insurance Industry Today Ohio Insurance Education Day Columbus, OH April 9, 2014 Download

-5%

0%

5%

10%

15%

20%

25%

75

76

77

78

79

80

81

82

83

84

85

86

87

88

89

90

91

92

93

94

95

96

97

98

99

00

01

02

03

04

05

06

07

08

09

10

11

12

13

:Q3

Profitability Peaks & Troughs in the P/C Insurance Industry, 1975 – 2013:Q3*

*Profitability = P/C insurer ROEs. 2011-13 figures are estimates based on ROAS data. Note: Data for 2008-2013 exclude mortgage and financial guaranty insurers.Source: Insurance Information Institute; NAIC, ISO, A.M. Best.

1977:19.0% 1987:17.3%

1997:11.6%2006:12.7%

1984: 1.8% 1992: 4.5%2001: -1.2%

10 Years

10 Years9 Years

2011: 4.7%

History suggests next ROE peak will be in 2016-2017

ROE

1975: 2.4%

2013:Q3 8.9%

Page 10: Catastrophic Losses and Other Mega-Trends Impacting the P/C Insurance Industry Today Ohio Insurance Education Day Columbus, OH April 9, 2014 Download

10

ROE: Property/Casualty Insurance vs. Fortune 500, 1987–2013E*

* Excludes Mortgage & Financial Guarantee in 2008 – 2013E. 2013 P/C ROE is through 2013:Q3. Sources: ISO, Fortune; Insurance Information Institute.

-5%

0%

5%

10%

15%

20%

87 88 89 90 91 92 93 94 95 96 97 98 99 00 01 02 03 04 05 06 07 08 09 10 11 12 13E

P/C Profitability Is Both by Cyclicality and Ordinary Volatility

Hugo

Andrew

Northridge

Lowest CAT Losses in 15 Years

Sept. 11

Katrina, Rita, Wilma

4 Hurricanes

Financial Crisis*

(Percent)

Record Tornado Losses

Sandy

Page 11: Catastrophic Losses and Other Mega-Trends Impacting the P/C Insurance Industry Today Ohio Insurance Education Day Columbus, OH April 9, 2014 Download

A 100 Combined Ratio Isn’t What ItOnce Was: Investment Impact on ROEs

Combined Ratio / ROE

* 2008 -2013 figures are return on average surplus and exclude mortgage and financial guaranty insurers. 2013:9M combined ratio including M&FG insurers is 95.8; 2012 =103.2, 2011 = 108.1, ROAS = 3.5%. Source: Insurance Information Institute from A.M. Best and ISO Verisk Analytics data.

97.5

100.6 100.1 100.8

92.7

101.299.5

101.0

96.6

102.4

106.5

95.7

14.3%

15.9%

12.7%

10.9%

7.4% 7.9%

4.7%6.2%9.6%

8.8%

4.3%

8.9%

80

85

90

95

100

105

110

1978 1979 2003 2005 2006 2007 2008 2009 2010 2011 2012 2013:9M0%

3%

6%

9%

12%

15%

18%

Combined Ratio ROE*

Combined Ratios Must Be Lower in Today’s DepressedInvestment Environment to Generate Risk Appropriate ROEs

A combined ratio of about 100 generates an ROE of ~7.0% in 2012, ~7.5% ROE in 2009/10,

10% in 2005 and 16% in 1979

Lower CATs are improved ROEs

in 2013

Page 12: Catastrophic Losses and Other Mega-Trends Impacting the P/C Insurance Industry Today Ohio Insurance Education Day Columbus, OH April 9, 2014 Download

12

RNW All Lines by State, 2003-2012 Average:Highest 25 States

21

.0

17

.7

15

.1

14

.8

13

.4

13

.3

13

.1

12

.6

12

.0

11

.7

11

.4

11

.4

11

.4

11

.1

11

.0

11

.0

11

.0

10

.9

10

.9

10

.7

10

.7

10

.5

10

.3

10

.3

9.9

9.4

02468

1012141618202224

HI AK ND ME WY UT VT ID WA NH IA NE SC DC MA OR VA NC RI CA CT OH NM SD WV MT

Source: NAIC.

The most profitable states over the past decade are

widely distributed geographically, though none

are in the Gulf region

Page 13: Catastrophic Losses and Other Mega-Trends Impacting the P/C Insurance Industry Today Ohio Insurance Education Day Columbus, OH April 9, 2014 Download

13

9.2

9.1

8.9

8.9

8.6

8.5

8.3

8.1

7.9

7.7

7.7

7.6

7.4

6.5

6.5

6.1

6.1

5.5

5.2

4.9

4.9

4.2

3.2

2.0

-6.5

-9.4

-14-12-10-8-6-4-202468

10

KS MD CO WI FL MN TX IN US AR PA IL AZ MO NV KY NJ GA NY MI TN DE OK AL MS LA

RNW All Lines by State, 2003-2012 Average: Lowest 25 States

Source: NAIC.

Some of the least profitable states over the past decade were hit hard

by catastrophes

Page 14: Catastrophic Losses and Other Mega-Trends Impacting the P/C Insurance Industry Today Ohio Insurance Education Day Columbus, OH April 9, 2014 Download

14

Profitability and Growth in the Ohio P/C Insurance

Markets

Analysis by Line and Nearby State Comparisons

Page 15: Catastrophic Losses and Other Mega-Trends Impacting the P/C Insurance Industry Today Ohio Insurance Education Day Columbus, OH April 9, 2014 Download

15

RNW All Lines: OH vs. U.S., 2003-2012

Sources: NAIC; Insurance Information Institute.

0%

2%

4%

6%

8%

10%

12%

14%

16%

18%

03 04 05 06 07 08 09 10 11 12

US All Lines OH All Lines

(Percent)

Average 2003-2012US: 7.9%

OH: 10.5%

Hurricanes Katrina, Rita, Wilma and others dragged down US

profitability but OH was spared

Remnants of Hurricane Ike caused $500 mill

damage in OH

Page 16: Catastrophic Losses and Other Mega-Trends Impacting the P/C Insurance Industry Today Ohio Insurance Education Day Columbus, OH April 9, 2014 Download

16

RNW PP Auto: OH vs. U.S., 2003-2012

Sources: NAIC; Insurance Information Institute.

0%

2%

4%

6%

8%

10%

12%

14%

16%

18%

03 04 05 06 07 08 09 10 11 12

US PP Auto OH PP Auto

Average 2003-2012US: 7.6%

OH: 11.4%

Page 17: Catastrophic Losses and Other Mega-Trends Impacting the P/C Insurance Industry Today Ohio Insurance Education Day Columbus, OH April 9, 2014 Download

17

RNW Comm. Auto: OH vs. U.S., 2003-2012

Sources: NAIC; Insurance Information Institute.

0%

5%

10%

15%

20%

25%

30%

35%

03 04 05 06 07 08 09 10 11 12

US Comm Auto OH Comm Auto

(Percent)

Average 2003-2012US: 9.8%

OH: 17.9%

Page 18: Catastrophic Losses and Other Mega-Trends Impacting the P/C Insurance Industry Today Ohio Insurance Education Day Columbus, OH April 9, 2014 Download

18

RNW Comm. Multi-Peril: OH vs. U.S., 2003-2012

Sources: NAIC; Insurance Information Institute.

0%

2%

4%

6%

8%

10%

12%

14%

16%

18%

20%

03 04 05 06 07 08 09 10 11 12

US Comm M-P OH Comm M-P

(Percent)

Average 2003-2012US: 9.0%

OH: 11.0%

Page 19: Catastrophic Losses and Other Mega-Trends Impacting the P/C Insurance Industry Today Ohio Insurance Education Day Columbus, OH April 9, 2014 Download

19

RNW Homeowners: OH vs. U.S., 2003-2012

Sources: NAIC; Insurance Information Institute.

-40%

-30%

-20%

-10%

0%

10%

20%

30%

03 04 05 06 07 08 09 10 11 12

US HO OH HO

(Percent)

Average 2003-2012US: 6.0%OH: -4.3%

High cat losses are one reason why OH’s

homeowners line has been unprofitable over

the past decade

Page 20: Catastrophic Losses and Other Mega-Trends Impacting the P/C Insurance Industry Today Ohio Insurance Education Day Columbus, OH April 9, 2014 Download

All Lines: 10-Year Average RNW OH & Nearby States

6.1%

7.9%

8.1%

9.9%

10.5%

4.9%

7.7%

0% 2% 4% 6% 8% 10% 12%

Ohio

West Virginia

Indiana

U.S.

Pennsylvania

Kentucky

Michigan

Sources: NAIC; Insurance Information Institute.

2003-2012

Ohio All Lines profitability is

above the US and regional average

Page 21: Catastrophic Losses and Other Mega-Trends Impacting the P/C Insurance Industry Today Ohio Insurance Education Day Columbus, OH April 9, 2014 Download

PP Auto: 10-Year Average RNW OH & Nearby States

5.7%

7.6%

9.6%

9.6%

11.4%

-2.4%

7.6%

-5% 0% 5% 10% 15%

Ohio

Indiana

West Virginia

U.S.

Pennsylvania

Kentucky

Michigan

Sources: NAIC; Insurance Information Institute.

2003-2012

Ohio PP Auto profitability is above the US and regional

average

Page 22: Catastrophic Losses and Other Mega-Trends Impacting the P/C Insurance Industry Today Ohio Insurance Education Day Columbus, OH April 9, 2014 Download

22

Top Ten Most Expensive And Least Expensive States For Automobile Insurance, 2011 (1)

RankMost

expensive statesAverage

expenditure RankLeast

expensive statesAverage

expenditure

1 New Jersey $1,183.95 1 Idaho $525.15

2 District of Columbia 1,138.03 2 South Dakota 540.04

3 Louisiana 1,110.68 3 North Dakota 549.81

4 New York 1,108.64 4 Iowa 552.54

5 Florida 1,090.65 5 Maine 577.38

6 Delaware 1,052.28 6 North Carolina 600.33

7 Rhode Island 1,004.14 7 Wisconsin 601.40

8 Michigan 983.60 8 Nebraska 602.57

9 Connecticut 970.22 9 Wyoming 619.88

10 Maryland 956.17 10 Ohio 619.96

(1) Based on average automobile insurance expenditures.

Source: © 2013 National Association of Insurance Commissioners.

Ohio ranked 10th as the least expensive state in 2011, with an average expenditure for auto insurance of $619.96.

Page 23: Catastrophic Losses and Other Mega-Trends Impacting the P/C Insurance Industry Today Ohio Insurance Education Day Columbus, OH April 9, 2014 Download

Comm. Auto: 10-Year Average RNW OH & Nearby States

8.0%

9.4%

9.8%

11.6%

17.9%

7.2%

8.7%

0% 5% 10% 15% 20%

Ohio

Indiana

U.S.

Pennsylvania

West Virginia

Kentucky

Michigan

Sources: NAIC; Insurance Information Institute.

2003-2012

Ohio Commercial Auto profitability is above the US and regional average

Page 24: Catastrophic Losses and Other Mega-Trends Impacting the P/C Insurance Industry Today Ohio Insurance Education Day Columbus, OH April 9, 2014 Download

Comm. M-P: 10-Year Average RNW OH & Nearby States

6.6%

9.0%

9.4%

11.0%

14.4%

5.5%

7.9%

0% 5% 10% 15% 20%

Michigan

Ohio

Pennsylvania

U.S.

Kentucky

West Virginia

Indiana

Sources: NAIC; Insurance Information Institute.

2003-2012

Ohio Commercial Multi-Peril

profitability is above the US average and the regional average

Page 25: Catastrophic Losses and Other Mega-Trends Impacting the P/C Insurance Industry Today Ohio Insurance Education Day Columbus, OH April 9, 2014 Download

Homeowners: 10-Year Average RNW OH & Nearby States

-4.3%

6.0%

8.4%

10.0%

11.0%

-6.6%

-2.6%

-10% -5% 0% 5% 10% 15%

Michigan

Pennsylvania

West Virginia

U.S.

Indiana

Ohio

Kentucky

Sources: NAIC; Insurance Information Institute.

2003-2012

Ohio Homeowners profitability is below the US average and the regional average

Page 26: Catastrophic Losses and Other Mega-Trends Impacting the P/C Insurance Industry Today Ohio Insurance Education Day Columbus, OH April 9, 2014 Download

26

Top Ten Most Expensive And Least Expensive States For Homeowners Insurance, 2011 (1)

Rank Most

expensive statesHO average

premium RankLeast

expensive statesHO average premium

1 Florida $1,933 1 Idaho $518

2 Louisiana 1,672 2 Oregon 559

3 Texas (2) 1,578 3 Utah 563

4 Mississippi 1,409 4 Wisconsin 592

5 Oklahoma 1,386 5 Washington 626

6 Alabama 1,163 6 Ohio 644

7 Rhode Island 1,139 7 Delaware 664

8 Kansas 1,103 8 Arizona 675

9 New York 1,097 9 Nevada 689

10 Connecticut 1,096 10 Iowa 713

(1) Includes policies written by Citizens Property Insurance Corp. (Florida) and Citizens Property Insurance Corp. (Louisiana), Alabama Insurance Underwriting Association, Mississippi Windstorm Underwriting Association, North Carolina Joint Underwriting Association and South Carolina Wind and Hail Underwriting Association. Other southeastern states have wind pools in operation and their data may not be included in this chart. Based on the HO-3 homeowner package policy for owner-occupied dwellings, 1 to 4 family units. Provides “all risks” coverage (except those specifically excluded in the policy) on buildings and broad named-peril coverage on personal property, and is the most common package written.

(2) The Texas Department of Insurance developed home insurance policy forms that are similar but not identical to the standard forms. In addition, due to the Texas Windstorm Association (which writes wind-only policies) classifying HO-1, 2 and 5 premiums as HO-3, the average premium for homeowners insurance is artificially high.

Note: Average premium=Premiums/exposure per house years. A house year is equal to 365 days of insured coverage for a single dwelling. The NAIC does not rank state average expenditures and does not endorse any conclusions drawn from this data.Source: ©2013 National Association of Insurance Commissioners (NAIC). Reprinted with permission. Further reprint or distribution strictly prohibited without written permission of NAIC.

Ohio ranked as the 6th least expensive state for homeowners insurance in 2011, with an average expenditure of $644.

Page 27: Catastrophic Losses and Other Mega-Trends Impacting the P/C Insurance Industry Today Ohio Insurance Education Day Columbus, OH April 9, 2014 Download

27

All Lines DWP Growth: OH vs. U.S., 2003-2012

Source: SNL Financial.

9.9%

7.5%

2.3% 3.

4%

0.5%

-2.1

%

-3.3

%

0.0%

3.7% 4.

6%

9.1%

3.0%

-1.3

%

-0.7

%

-1.8

%

-0.1

%

-1.5

%

-0.3

%

3.2% 3.9%

-15%

-10%

-5%

0%

5%

10%

15%

03 04 05 06 07 08 09 10 11 12

US DWP: All Lines OH DWP: All Lines

(Percent)

Average 2003-2012US: 2.6%OH: 1.3%

Page 28: Catastrophic Losses and Other Mega-Trends Impacting the P/C Insurance Industry Today Ohio Insurance Education Day Columbus, OH April 9, 2014 Download

28

Comm. Lines DWP Growth: OH vs. U.S., 2003-2012

Source: SNL Financial.

11

.4%

9.7

%

3.2

%

4.9

%

-0.3

%

-3.8

%

-7.3

% -2.5

%

5.1

%

5.1

%

12

.0%

2.6

%

-1.8

%

-0.2

%

-2.2

%

-0.3

%

-5.1

%

-3.5

%

5.0

%

2.9

%

-30%

-20%

-10%

0%

10%

20%

30%

03 04 05 06 07 08 09 10 11 12

US DWP: Comm. Lines OH DWP: Comm. Lines

(Percent)

Average 2003-2012US: 2.5%OH: 0.9%

Page 29: Catastrophic Losses and Other Mega-Trends Impacting the P/C Insurance Industry Today Ohio Insurance Education Day Columbus, OH April 9, 2014 Download

29

Personal Lines DWP Growth: OH vs. U.S., 2003-2012

Source: SNL Financial.

9.3

%

5.2

%

2.0

%

2.6

%

1.2

%

-0.1

%

1.1

% 2.5

%

2.2

% 4.2

%

7.9

%

3.7

%

0.1

%

-1.0

%

-1.5

%

-0.1

%

1.7

%

2.3

%

1.7

% 4.5

%

-10%

-5%

0%

5%

10%

15%

20%

03 04 05 06 07 08 09 10 11 12

US DWP: Personal Lines OH DWP: Personal Lines

(Percent)

Average 2003-2012US: 3.0%OH: 2.0%

Page 30: Catastrophic Losses and Other Mega-Trends Impacting the P/C Insurance Industry Today Ohio Insurance Education Day Columbus, OH April 9, 2014 Download

30

Private Passenger Auto DWP Growth: OH vs. U.S., 2003-2012

Source: SNL Financial.

7.9%

3.7%

0.1% 0.8%

0.0%

-0.4

%

-0.1

%

1.5%

3.5%

6.1%

1.5%

-1.3

%

-2.0

%

-2.6

%

-1.5

%

-0.2

%

1.0%

0.4%

3.4%

1.5%

-10%

-5%

0%

5%

10%

15%

20%

03 04 05 06 07 08 09 10 11 12

US DWP: PP Auto OH DWP: PP Auto

(Percent)

Average 2003-2012US: 1.9%OH: 0.5%

Page 31: Catastrophic Losses and Other Mega-Trends Impacting the P/C Insurance Industry Today Ohio Insurance Education Day Columbus, OH April 9, 2014 Download

31

Homeowner’s MP DWP Growth: OH vs. U.S., 2003-2012

Source: SNL Financial.

13

.8%

10

.4%

7.4

%

7.4

%

4.2

%

0.5

%

3.8

% 4.9

%

3.8

% 5.7

%

14

.7%

11

.2%

3.9

%

2.0

%

1.5

%

3.6

%

6.3

%

5.4

%

4.6

%

6.9

%

0%

5%

10%

15%

20%

03 04 05 06 07 08 09 10 11 12

US DWP: HO Lines OH DWP: HO Lines

(Percent)

Average 2003-2012US: 6.2%OH: 6.0%

Page 32: Catastrophic Losses and Other Mega-Trends Impacting the P/C Insurance Industry Today Ohio Insurance Education Day Columbus, OH April 9, 2014 Download

32

U.S. Insured Catastrophe Loss Update

2013 Was a Welcome Respite from the High Catastrophe Losses in Recent Years

2014 Winter Storm Losses Manageable

32

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33

$1

2.6

$1

1.0

$3

.8

$1

4.3

$1

1.6

$6

.1

$3

4.7

$7

.6

$1

6.3

$3

3.7

$7

3.4

$1

0.5

$7

.5

$2

9.2

$1

1.5

$1

4.4

$3

3.6

$3

5.0

$1

2.8

$1

4.0

$4

.8

$8

.0

$3

7.8

$8

.8

$2

6.4

$0

$10

$20

$30

$40

$50

$60

$70

$80

89 90 91 92 93 94 95 96 97 98 99 00 01 02 03 04 05 06 07 08 09 10 11 12 13*

U.S. Insured Catastrophe Losses

*Through 12/31/13.Note: 2001 figure includes $20.3B for 9/11 losses reported through 12/31/01 ($25.9B 2011 dollars). Includes only business and personal property claims, business interruption and auto claims. Non-prop/BI losses = $12.2B ($15.6B in 2011 dollars.) Sources: Property Claims Service/ISO; Insurance Information Institute.

2012 Was the 3rd Highest Year on Record for Insured Losses in U.S. History on an Inflation-Adj. Basis. 2011 Losses Were the 6th Highest. YTD 2013 Running Well

Below 2011 and 2012 YTD Totals.

2012 was the third most expensive year ever for insured CAT

losses

Record tornado losses caused

2011 CAT losses to surge

($ Billions, $ 2012)

33

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34

Combined Ratio Points Associated with Catastrophe Losses: 1960 – 2013*

*2010s represent 2010-2013.Notes: Private carrier losses only. Excludes loss adjustment expenses and reinsurance reinstatement premiums. Figures are adjusted for losses ultimately paid by foreign insurers and reinsurers.Source: ISO (1960-2011); A.M. Best (2012E) Insurance Information Institute.

0.4

1.2

0.4 0.

8 1.3

0.3

0.4 0.

71.

51.

00.

40.

4 0.7

1.8

1.1

0.6

1.4 2.

01.

3 2.0

0.5

0.5 0.7

3.0

1.2

2.1

8.8

2.3

5.9

3.3

2.8

1.0

3.6

2.9

1.6

5.4

1.6

3.3

3.3

8.1

2.7

1.6

5.0

2.6

3.4

8.7 8.9

3.43.6

0.9

0.1

1.1

1.1

0.8

0

1

2

3

4

5

6

7

8

9

10

1960

1962

1964

1966

1968

1970

1972

1974

1976

1978

1980

1982

1984

1986

1988

1990

1992

1994

1996

1998

2000

2002

2004

2006

2008

2010

2012

The Catastrophe Loss Component of Private Insurer Losses Has Increased Sharply in Recent Decades

Avg. CAT Loss Component of the Combined Ratio

by Decade

1960s: 1.04 1970s: 0.85 1980s: 1.31 1990s: 3.39 2000s: 3.52 2010s: 6.1E*

Combined Ratio Points Catastrophe losses as a share of all losses reached

a record high in 2012

Page 35: Catastrophic Losses and Other Mega-Trends Impacting the P/C Insurance Industry Today Ohio Insurance Education Day Columbus, OH April 9, 2014 Download

Homeowners Insurance Combined Ratio: 1990–2015F

11

3.0

11

7.7

15

8.4

11

3.6

10

1.0 10

9.4

10

8.2

11

1.4 1

21

.7

10

9.3

98

.2

94

.4 10

0.3

89

.0 95

.7

11

6.9

10

5.8

10

6.7

12

2.2

10

4.4

10

1.7

10

1.2

10

0.7

11

8.4

11

2.7 12

1.7

80

90

100

110

120

130

140

150

160

170

90 91 92 93 94 95 96 97 98 99 00 01 02 03 04 05 06 07 08 09 10 11 12E13F 14F 15F

1

Homeowners Performance in 2011/12 Impacted by Large Cat Losses. Extreme Regional Variation Can Be Expected Due to

Local Catastrophe Loss Activity

Sources: A.M. Best (1990-2011);Conning (2012E-2015F); Insurance Information Institute. 35

Hurricane Ike

Hurricane Sandy

Record tornado activity

Hurricane Andrew

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36

Top 10 States for InsuredCatastrophe Losses, 2013

$1,995

$1,509

$1,190

$909 $907$805 $773 $762

$677$593

0200400600800

1,0001,2001,4001,6001,8002,000

Okl

ahoma

Texas

Illin

ois

Min

nesota

Colora

do

Mis

siss

ippi

Nebra

ska

Geo

rgia

India

na

Louisia

na

Source: The Property Claim Services (PCS) unit of ISO, a Verisk Analytics company.

$ Millions

Oklahoma let the country in insured CAT losses in 2013

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37

$9,756

$6,369

$2,318$1,511 $1,440

$0

$2,000

$4,000

$6,000

$8,000

$10,000

$12,000

New York New Jersey Texas Kentucky Colorado

*Includes catastrophe losses of at least $25 million.Sources: PCS unit of ISO; Insurance Information Institute.

Top 5 States by Insured Catastrophe Losses in 2012*

NY and NJ let the US in CAT losses in 2012 due Sandy

(2012, $ Billions)

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Insurers Making a Difference in Impacted Communities

Source: Insurance Information Institute 38

Destroyed home in Tuscaloosa. Insurers will pay some 165,000 claims totaling $2 billion in the Tuscaloosa/

Birmingham areas alone.

Presentation of a check to Tuscaloosa Mayor Walt

Maddox to the Tuscaloosa Storm Recovery Fund

Presentation of a check to Moore, OK,

Public School Relief Fund

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39

Top States by Inflation-Adjusted Insured Catastrophe Losses, 1983–2012

9.0%

10.4%

14.3%66.3%

Source: PCS unit of ISO, Verisk Company.; Insurance Information Institute.

Over the Past 30 Years Florida Has Accounted for the Largest Share of Catastrophe Losses in the U.S., Followed by Texas and Louisiana

Rest of the U.S.$309.9BFlorida

$66.7B

Texas$48.8B

Louisiana$42.0B

Total: $467.5 Billion, an average of

$16.6B per year or $1.3B per month

FL is the most costly state for

CATs, with nearly $67B in insured losses

over the past 30 years

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40

Inflation Adjusted U.S. Catastrophe Losses by Cause of Loss, 1993–20121

0.1%

1.7%

3.8%4.7%

6.3%

7.1%

36.0%

40.4%

1. Catastrophes are defined as events causing direct insured losses to property of $25 million or more in 2012 dollars.2. Excludes snow.3. Does not include NFIP flood losses4. Includes wildland fires5. Includes civil disorders, water damage, utility disruptions and non-property losses such as those covered by workers compensation.Source: ISO’s Property Claim Services Unit.

Hurricanes & Tropical Storms, $158.2

Fires (4), $6.5

Tornadoes (2), $140.9

Winter Storms, $27.8

Terrorism, $24.8

Geological Events, $18.4

Wind/Hail/Flood (3), $14.9

Other (5), $0.2

Wind losses are by far cause the most catastrophe losses,

even if hurricanes/TS are excluded.

Tornado share of CAT losses is

rising

Insured cat losses from 1993-2012

totaled $391.7B, an average of $19.6B per year or $1.6B

per month

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41

Top 16 Most Costly Disastersin U.S. History

(Insured Losses, 2012 Dollars, $ Billions)

$7.8 $8.7 $9.2 $11.1$13.4$18.8

$23.9 $24.6$25.6

$48.7

$7.5$7.1$6.7$5.6$5.6$4.4

$0

$10

$20

$30

$40

$50

$60

Irene (2011) Jeanne(2004)

Frances(2004)

Rita (2005)

Tornadoes/T-Storms

(2011)

Tornadoes/T-Storms

(2011)

Hugo (1989)

Ivan (2004)

Charley(2004)

Wilma(2005)

Ike (2008)

Sandy*(2012)

Northridge(1994)

9/11 Attack(2001)

Andrew(1992)

Katrina(2005)

Hurricane Sandy became the 5th

costliest event in US insurance history

Hurricane Irene became the 12th most expense hurricane

in US history in 2011

Includes Tuscaloosa, AL,

tornado

Includes Joplin, MO, tornado

12 of the 16 Most Expensive Events in US History Have

Occurred Over the Past Decade

*PCS estimate as of 4/12/13.Sources: PCS; Insurance Information Institute inflation adjustments to 2012 dollars using the CPI.

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42

Top 16 Most Costly World Insurance Losses, 1970-2013*

(Insured Losses, 2012 Dollars, $ Billions)

*Figures do not include federally insured flood losses.**Estimate based on PCS value of $18.75B as of 4/12/13.Sources: Munich Re; Swiss Re; Insurance Information Institute research.

$11.1$13.4 $13.4$13.4$18.8

$23.9 $24.6$25.6

$38.6

$48.7

$7.8 $8.1 $8.5 $8.7 $9.2 $9.6

$0

$10

$20

$30

$40

$50

$60

Hugo (1989)

WinterStormDaria(1991)

ChileQuake(2010)

Ivan (2004)

Charley(2004)

TyphoonMirielle(1991)

Wilma(2005)

ThailandFloods(2011)

NewZealandQuake(2011)

Ike (2008)

Sandy(2012)**

Northridge(1994)

WTC TerrorAttack(2001)

Andrew(1992)

JapanQuake,

Tsunami(2011)**

Katrina(2005)

5 of the top 14 most expensive catastrophes in

world history have occurred within the past 3 years

(2010-2012)

Hurricane Sandy is now the 6th costliest event in global

insurance history

2012 insured CAT Losses totaled $60B; Economic losses totaled $140B, according to Swiss Re

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44

Top 12 Most Costly Hurricanesin U.S. History

(Insured Losses, 2012 Dollars, $ Billions)

*PCS estimate as of 4/12/13.Sources: PCS; Insurance Information Institute inflation adjustments to 2012 dollars using the CPI.

$9.2 $11.1$13.4

$18.8

$25.6

$48.7

$8.7$7.8$6.7$5.6$5.6$4.4

$0

$10

$20

$30

$40

$50

$60

Irene(2011)

Jeanne(2004)

Frances(2004)

Rita (2005)

Hugo (1989)

Ivan (2004)

Charley(2004)

Wilma(2005)

Ike (2008)

Sandy*(2012)

Andrew(1992)

Katrina(2005)

Hurricane Sandy became the 3rd costliest hurricane in US

insurance historyHurricane Irene

became the 12th most expensive hurricane in US history in 2011

10 of the 12 most costly hurricanes in insurance history occurred over the past 9 years (2004—2012)

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45

Total Value of Insured Coastal Exposure in 2012

(2012, $ Billions)

Source: AIR Worldwide

$293.5$239.3

$182.3$164.6$163.5

$118.2$106.7$81.9$64.0$60.6$58.3

$17.3

$567.8$713.9

$849.6$1,175.3

$2,862.3$2,923.1

$0 $500 $1,000 $1,500 $2,000 $2,500 $3,000 $3,500

New YorkFloridaTexas

MassachusettsNew JerseyConnecticut

LouisianaS. Carolina

VirginiaMaine

North CarolinaAlabamaGeorgia

DelawareNew Hampshire

MississippiRhode Island

Maryland

In 2012, New York Ranked as the #1 Most Exposed State to Hurricane Loss, Overtaking Florida with $2.862 Trillion. Texas is very exposed too, and

ranked #3 with $1.175 Trillionin insured coastal exposure

The Insured Value of All Coastal Property Was $10.6 Trillion in 2012 , Up 20% from $8.9 Trillion in 2007 and

Up 48% from $7.2 Trillion in 2004

NY and FL lead the US in the value of insured coastal exposure at $2.9 Trillion

Page 45: Catastrophic Losses and Other Mega-Trends Impacting the P/C Insurance Industry Today Ohio Insurance Education Day Columbus, OH April 9, 2014 Download

47Sources: Munich Re NatCatSERVICE; Insurance Information Institute.

Winter Storm and Winter Damage Events in the US and Canada, 1980-2013 (2013 US$)

Three of the four most costly years ever for insured losses from

winter storms and damage occurred in the 1990s, led by the “Storm of the Century” in 1993.

Insured losses from

severe winter events

totaled $2 billion in

2013.

Insured winter storm and damage losses in Jan. 2014 already totaled $1.5 billion. Continued severe weather since then makes it likely that

2014 will become one of the top 5 costliest winters since 1980.

Insured Losses (Millions, $ 2013)

5-year running average

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Period AreaEconomic Loss (in inflation-

adjusted 2013 $US mill)

Insured Loss (in inflation-adjusted 2013 $US mill) Fatalities

Mar. 11-14, 1993 CAN, USA 8,061 3,224 270

Dec. 17-30,1983 USA 2,339 2,058 500

Apr. 13-17, 2007 CAN, USA 2,247 1,775 23

Dec. 10-13, 1992 USA 4,981 1,660 19

Jan. 5-12, 1998 CAN, USA 4,145 1,644 45

Feb. 10-12, 1994 USA 4,716 1,258 9

Jan. 17-20, 1994 USA 1,572 1,258 70

Apr. 7-11, 2013 USA 1,600 1,200 N/A

Jan. 1-4, 1999 CAN, USA 1,398 1,084 25

Jan. 31-Feb. 2, 2011 USA 1,346 1,010 36

*Top 10 events in original insured loss dollars were adjusted to and ranked by the Insurance Information Institute to 2013 inflation-adjusted values.Sources: Munich Re NatCatSERVICE; Insurance Information Institute.

Top 10 Winter Storm and Winter Damage Events in the US and Canada, 1980-2013*

Ranked by Insured Loss, in Millions of $ 2013*

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As of December 31, 2013

Number of Events Fatalities

Estimated Overall Losses (US $m)

Estimated Insured Losses (US $m)

SevereThunderstorm

69 110 16,341 10,274

Winter Storm 11 43 2,935 1,895

Flood 19 23 1,929 240

Earthquake & Geophysical

6 1 Minor Minor

Tropical Cyclone 1 1 Minor Minor

Wildfire, Heat, & Drought

22 29 620 385

Totals 128 207 21,825 12,794

Natural Disaster Losses in the United States, by Type, 2013

50Source: Munich Re NatCatSERVICE 50

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U.S. Thunderstorm Insured Loss Trends, 1980 – 2013

52Source: Property Claims Service, and MR NatCatSERVICE

Thunderstorm losses in 2013 totaled $10.3 billion, the 6th

highest on record

Average thunderstorm

losses are up 7 fold since the early

1980s. The 5-year running average

loss is up sharply

Hurricanes get all the headlines, but thunderstorms are consistent

producers of large scale loss. 2008-2013 are the most expensive

years on record.

Page 49: Catastrophic Losses and Other Mega-Trends Impacting the P/C Insurance Industry Today Ohio Insurance Education Day Columbus, OH April 9, 2014 Download

53

Insured Homeowners Losses Dueto Lightning, 2004-2012

$735.5

$819.6

$882.2

$942.4

$1,065.5

$798.0

$1,033.5

$952.5 $969.0

$500

$600

$700

$800

$900

$1,000

$1,100

2004 2005 2006 2007 2008 2009 2010 2011 2012

Source: Insurance Information Institute.

The Increased Number and Value of Expensive Electronic Devices in Homes is Pushing the Total Lightning Claim Costs Up Even as

the Number of Lightning Claims Falls

$ Millions

Lightning claims cost insurers an estimated $969 million in 2012, 31.7% from $735.5

million in 2004

Page 50: Catastrophic Losses and Other Mega-Trends Impacting the P/C Insurance Industry Today Ohio Insurance Education Day Columbus, OH April 9, 2014 Download

Nu

mb

er

Geophysical (earthquake, tsunami, volcanic activity)

Climatological (temperature extremes, drought, wildfire)

Meteorological (storm)

Hydrological (flood, mass movement)

Natural Disasters in the United States, 1980 – 2013Number of Events (Annual Totals 1980 – 2013)

Source: MR NatCatSERVICE 54

22

19

81

6

50

100

150

200

250

1980 1982 1984 1986 1988 1990 1992 1994 1996 1998 2000 2002 2004 2006 2008 2010 2012

There were 128 natural disaster events in 2013

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Number of Acres Burned in Wildfires, 1980 – 2013

Source: National Interagency Fire Center 55

TX experienced significant wildfire losses in 2011 (Bastrop fire insured losses ~$500 million)

Page 52: Catastrophic Losses and Other Mega-Trends Impacting the P/C Insurance Industry Today Ohio Insurance Education Day Columbus, OH April 9, 2014 Download

Losses Due to Natural Disasters in the US, 1980–2013

56

Overall losses (in 2012 values) Insured losses (in 2013 values)

Source: MR NatCatSERVICE

(2013 Dollars, $ Billions) (Overall and Insured Losses)

50

100

150

200

1980 1982 1984 1986 1988 1990 1992 1994 1996 1998 2000 2002 2004 2006 2008 2010 2012

2013 CAT Losses

Overall : $21.8B

Insured: $12.8B

Indicates a great deal of losses are uninsured (~40%-50% in the US) =

Growth Opportunity

2013 losses were far below 2011 and 2012 and were 44% lower

than the average from 2000-2012

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The current 5-year average (2008 - 2013) insured tropical cyclone loss is $5.6 billion per year.

Insured US Tropical Cyclone Losses, 1980 - 2013

Sources: Property Claims Service, Munich Re NatCatSERVICE, NFIP 57

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58

The combined ratios for both personal and commercial lines

improved substantially in 2013:H1

U.S. Residual Market: Total Policies In-Force (1990-2012) (000)

Source: PIPSO; Insurance Information Institute

931.6

1,785.0

1,458.1

1,196.5

1,741.7

2,841.4

3,311.83,227.3

2,479.4

1,319.7

2,621.32,780.6

1,642.3

2,840.4

2,209.32,203.9

0

500

1,000

1,500

2,000

2,500

3,000

3,500

1990 1995 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012

(000)

Hurricane Andrew

4 Florida Hurricanes

Katrina, Rita and Wilma

In the 23-year period between 1990 and 2012, the total number of policies in-force in the residual market (FAIR & Beach/Windstorm) Plans has more than tripled.

Hurricane Sandy

Page 55: Catastrophic Losses and Other Mega-Trends Impacting the P/C Insurance Industry Today Ohio Insurance Education Day Columbus, OH April 9, 2014 Download

59

U.S. Residual Market Exposure to Loss(1990-2012) ($ Billions)

Source: PIPSO; Insurance Information Institute (I.I.I.).

$281.8

$884.7

$757.9$818.1

$430.5$372.3

$54.7

$150.0

$292.0$244.2$221.3

$419.5

$656.7 $696.4

$771.9

$703.0

$0

$100

$200

$300

$400

$500

$600

$700

$800

$900

$1,000

1990 1995 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012

($ Billions)

In the 23-year period between 1990 and 2012, total exposure to loss in the residual market (FAIR & Beach/Windstorm) Plans has surged from $54.7

billion in 1990 to $818.1 billion in 2012.

Hurricane Andrew

4 Florida Hurricanes

Katrina, Rita and Wilma

Hurricane Sandy

Page 56: Catastrophic Losses and Other Mega-Trends Impacting the P/C Insurance Industry Today Ohio Insurance Education Day Columbus, OH April 9, 2014 Download

Homeowners Insurance Catastrophe-Related Claim Frequency and Severity, 1997—2012*

*All policy forms combined, countrywide.Source: Insurance Research Council, Trends in Homeowners Insurance Claims, Sept. 2012 from ISO Fast Track data. 60

Avg. catastrophe claim cost rose

approximately 200% from 1997-2011

Cat claim frequency in 2011 was at historic highs and more than

double the rate in 1997

Page 57: Catastrophic Losses and Other Mega-Trends Impacting the P/C Insurance Industry Today Ohio Insurance Education Day Columbus, OH April 9, 2014 Download

Source: Munich Re Geo Risks Research, NatCatSERVICE – as of January 2014. 61

Geophysical events(earthquake, tsunami, volcanic activity)

Meteorological events (storm)

Hydrological events(flood, mass movement)

Climatological events(extreme temperature, drought, wildfire)

Extraterrestrial events(Meteorite impact)

880Loss events

EarthquakeChina, 20 April

Severe storms, tornadoesUSA, 18–22 May

FloodsIndia, 14–30 June

HailstormsGermany, 27–28 July

Winter Storm Christian (St. Jude)Europe, 27–30 October

Typhoon HaiyanPhilippines, 8–12 NovemberSevere storms, tornadoes

USA, 28–31 May

Hurricanes Ingrid & ManuelMexico, 12–19 September

FloodsCanada, 19–24 June

FloodsEurope, 30 May–19 June

Heat waveIndia, April–June

Typhoon FitowChina, Japan, 5–9 October

Earthquake (series)Pakistan, 24–28 September

FloodsAustralia, 21–31 January

Meteorite impactRussian Federation, 15 February

Flash floodsCanada, 8–9 July

FloodsUSA, 9–16 September

Geophysical events(earthquake, tsunami, volcanic activity)

Meteorological events (storm)

Selection of significant Natural catastrophes

Natural catastrophes Hydrological events(flood, mass movement)

Climatological events(extreme temperature, drought, wildfire)

Natural Loss Events:Full Year 2013

World Map

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Geophysical (earthquake, tsunami, volcanic activity)

Climatological (temperature extremes, drought, wildfire)

Meteorological (storm)

Hydrological (flood, mass movement)

Natural Disasters Worldwide,1980 – 2013 (Number of Events)

Source: MR NatCatSERVICE62

Nu

mb

er

200

400

600

800

1 000

1980 1982 1984 1986 1988 1990 1992 1994 1996 1998 2000 2002 2004 2006 2008 2010 2012

There were 880 natural disaster events globally in

2013 compared to 905 in 2012

Page 59: Catastrophic Losses and Other Mega-Trends Impacting the P/C Insurance Industry Today Ohio Insurance Education Day Columbus, OH April 9, 2014 Download

Losses Due to Natural Disasters Worldwide, 1980–2013 (Overall & Insured Losses)

63

Overall losses (in 2013 values) Insured losses (in 2013 values)

Source: MR NatCatSERVICE

(2013 Dollars, $ Billions)(Overall and Insured Losses)

100

200

300

400

1980 1982 1984 1986 1988 1990 1992 1994 1996 1998 2000 2002 2004 2006 2008 2010 2012

US$ bn

2013 Losses

Overall : $125B

Insured: $34B

There is a clear upward trend in both insured and overall losses over the past

30+ years

10-Yr. Avg. Losses

Overall : $184B

Insured: $56B

Page 60: Catastrophic Losses and Other Mega-Trends Impacting the P/C Insurance Industry Today Ohio Insurance Education Day Columbus, OH April 9, 2014 Download

Flood Insurance

64

I.I.I. Survey: Public Conflicted on Flood• Flood Should Reflect True Risk

• Keep the Subsidies• Would Prefer to Purchase from

Private Insurers

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65

$6,558$10,994

$44,563

$57,277

$0

$10,000

$20,000

$30,000

$40,000

$50,000

$60,000

$70,000

Homeowners* Vehicle Commercial NFIP Flood**

Commercial (i.e., business claims) are more expensive

because the value of property is often higher as well as the impact of insured business

interruption losses

*Includes rental and condo policies (excludes NFIP flood). **As of Oct. 31, 2013.Sources: Catastrophe loss data is for Catastrophe Serial No. 90 (Oct. 28 – 31, 2012) from PCS as of March 2013; Insurance Information Institute.

Hurricane Sandy: Average Claim Payment by Type of Claim

The average insured flood loss was nearly 9 times larger than the average non-flood insured loss

(mostly wind)

Post-Sandy, the I.I.I. worked very hard to make help media, consumers and regulators understand the distinction between a flood claim and a

standard homeowners claim. NFIP is $24B in debt.

Page 62: Catastrophic Losses and Other Mega-Trends Impacting the P/C Insurance Industry Today Ohio Insurance Education Day Columbus, OH April 9, 2014 Download

66

Total Potential Home Value Exposure to Storm Surge Risk in 2013*

($ Billions)

*Insured and uninsured property. Based on estimated property values as of April 2013.Source: Storm Surge Report 2013, CoreLogic.

$65.2$51.0$50.3

$35.0$22.4$20.5

$15.9$10.4$7.2$4.7$3.1$2.7$2.6$0.6

$65.6$72.0$78.0

$118.8$135.0

$386.5

$0 $50 $100 $150 $200 $250 $300 $350 $400 $450

FloridaNew York

New JerseyVirginia

LouisianaS. CarolinaN. Carolina

TexasMassachusetts

ConnecticutMarylandGeorgia

DelawareMississippi

Rhode IslandAlabama

MaineNew

PennsylvaniaDC

The Value of Homes Exposed to Storm Surge was $1.147 Trillion in 2013.* Only a fraction of this is insured, hence the huge demand for federal aid

following major coastal flooding events.

Florida is by the state most vulnerable to storm surge.

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69

I.I.I. Poll: Flood Insurance

Q. Do you think it is fair that flood insurance premium increases are higher if people who live in high flood risk areas and rebuild their homes do not elevate them?

Source: Insurance Information Institute Annual Pulse Survey.

Almost two-thirds of Americans think that it is fair that flood insurance premiums be raised for people who live in high flood risk areas and rebuild their homes after a flood but do not elevate them.

6%

63%

31%

Don’t know

Yes

No

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70

I.I.I. Poll: Flood Insurance

Q. Do you think flood insurance premiums should reflect the risk of flooding no matter what the cost or do you think the government should subsidize the cost of flood insurance with taxpayers’ dollars?

Source: Insurance Information Institute Annual Pulse Survey (Nov. 2013).

Almost two-thirds of Americans think flood insurance premiums should be raised to reflect the risk of flooding.

9%

63%

28%

Don’t know

Premiums should reflect flood risk

Government should subsidize cost with taxpayers’ dollars

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71

I.I.I. Poll: Flood Insurance

Q. The federal government provides insurance coverage at taxpayer-subsidized rates for damage from floods through the National Flood Insurance Plan. A new law eliminates the subsidy and raises rates. Do you think the rate increase should be repealed?

Source: Insurance Information Institute Annual Pulse Survey.

More than half of Americans polled for the November 2013 Pulse thought that hikes in National Flood Insurance premiums

should be repealed.

10%

55%36%

Don’t know

YesNo

It is inconsistent for the public to

support full-risk rates but maintain subsidies, but this

exactly mirrors Congressional

sentiments, with supporters of BW-12 and even Tea

Party conservatives supporting

continuation of the subsidies

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72

I.I.I. Poll: Flood Insurance

Q. If the costs were similar, would you prefer to buy flood insurance from a private insurance company or from the federal government through the National Flood Insurance Program?

Source: Insurance Information Institute Annual Pulse Survey.

Six out of 10 Americans would prefer to buy flood insurance from a private insurance company as opposed to the federal government, if

costs were similar.

10%

64%

26%

Don’t know

Private insurance company

The federal government

through the NFIP

Page 67: Catastrophic Losses and Other Mega-Trends Impacting the P/C Insurance Industry Today Ohio Insurance Education Day Columbus, OH April 9, 2014 Download

73

Federal Disaster Declarations Patterns:

1953-2014

73

Disaster Declarations Set New Records in Recent Years

Page 68: Catastrophic Losses and Other Mega-Trends Impacting the P/C Insurance Industry Today Ohio Insurance Education Day Columbus, OH April 9, 2014 Download

Number of Federal Major Disaster Declarations, 1953-2014*

13 1

7 18

16

16

7 71

21

22

22

0 25

25

11

11

19

29

17

17

48

46

46

38

30

22 2

54

22

31

52

42

13

42

7 28

23

11

31

38

45

32 3

63

27

54

46

55

04

54

5 49

56

69

48 5

26

37

55

98

19

94

75

51

5

43

0

20

40

60

80

100

120

53

54

55

56

57

58

59

60

61

62

63

64

65

66

67

68

69

70

71

72

73

74

75

76

77

78

79

80

81

82

83

84

85

86

87

88

89

90

91

92

93

94

95

96

97

98

99

00

01

02

03

04

05

06

07

08

09

10

11

12

13

14

*Through April 8, 2014.Source: Federal Emergency Management Administration; http://www.fema.gov/disasters; Insurance Information Institute.

The Number of Federal Disaster Declarations Is Rising and Set New Records in 2010 and 2011 Before Dropping in 2012/13

The number of federal disaster declarations set a new record in 2011, with 99, shattering 2010’s

record 81 declarations.

There have been 2,153 federal disaster

declarations since 1953. The average

number of declarations per year is 35 from 1953-2013, though

there few haven’t been recorded since 1995.

15 federal disasters were declared so far in 2014*

74

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75

Federal Disasters Declarations by State, 1953 – 2014: Highest 25 States*

88

79

75

67

66

60

57

56

55

55

53

52

52

51

51

50

50

50

48

48

47

47

44

43

43

0

10

20

30

40

50

60

70

80

90

100

TX CA OK NY FL LA AL KY MO AR IL MS IA TN WV MN KS PA NE WA VA OH ND SD NC

Dis

as

ter

De

cla

rati

on

s

Over the past 60 years, Texas has had the highest

number of Federal Disaster

Declarations

*Through April 8, 2014. Includes Puerto Rico and the District of Columbia.Source: FEMA: http://www.fema.gov/news/disaster_totals_annual.fema; Insurance Information Institute.

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76

Federal Disasters Declarations by State, 1953 – 2014: Lowest 25 States*

40

40

39

38

37

37

35

33

29

29

26

26

26

26

24

24

23

23

22

19

17

17

15

13

11

11

9

0

10

20

30

40

50

ME AK IN GA WI VT NJ NH MA OR PR HI MI NM AZ MD ID MT CO CT NV SC DE DC UT RI WY

Dis

as

ter

De

cla

rati

on

s

Over the past 60 years, Wyoming and Rhode Island had the fewest

number of Federal Disaster Declarations

*Through April 8, 2014. Includes Puerto Rico and the District of Columbia.Source: FEMA: http://www.fema.gov/news/disaster_totals_annual.fema; Insurance Information Institute.

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77

SEVERE WEATHER REPORT UPDATE: 2013

Damage from Tornadoes, Large Hail and High Winds Keep Insurers Busy

77

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Location of Tornado Reports in 2013

78Source: NOAA Storm Prediction Center; http://www.spc.noaa.gov/climo/online/monthly/2013_annual_summary.html#; PCS.

There were 943 tornadoes

through Dec. 31, causing

extensive property

damage in several states

A deadly EF-5 tornado in May in

Moore, OK, produced insured losses of $1.575

billion. November tornadoes in the

Midwest like produced $1B in insured losses.

Page 73: Catastrophic Losses and Other Mega-Trends Impacting the P/C Insurance Industry Today Ohio Insurance Education Day Columbus, OH April 9, 2014 Download

U.S. Tornado Count, 2005-2013*

79

*Through Dec. 31, 2013.Source: http://www.spc.noaa.gov/wcm/.

There were 1,897 tornadoes in the U.S. in 2011 far

above average, but well below 2008’s record

2013 count was the

lowest in a decade

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Location of Large Hail Reports: 2013

80Source: NOAA Storm Prediction Center; http://www.spc.noaa.gov/climo/online/monthly/2013_annual_summary.html#

There were 5,457 “Large

Hail” reports in 2013, causing

extensive property and

vehicle damage

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Location of High Wind Reports: 2013

81Source: NOAA Storm Prediction Center; http://www.spc.noaa.gov/climo/online/monthly/2013_annual_summary.html#

There were 12,942 “Wind Damage” in

2013, causing extensive property damage

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Severe Weather Reports: 2013

82Source: NOAA Storm Prediction Center; http://www.spc.noaa.gov/climo/online/monthly/2013_annual_summary.html#

Severe weather reports are

concentrated east of the Rockies

There were 19,342 severe

weather reports in 2013;

including 942 tornadoes;

5,457 “Large Hail” reports

and 12,942 high wind events

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Severe Weather Reports in Ohio: 2013

83Source: NOAA Storm Prediction Center; http://www.spc.noaa.gov/climo/online/monthly/2013_annual_summary.html#

There were 831 severe weather reports in 2013

26 Tornadoes

140 Large Hail Reports

665 High Wind Events

Page 78: Catastrophic Losses and Other Mega-Trends Impacting the P/C Insurance Industry Today Ohio Insurance Education Day Columbus, OH April 9, 2014 Download

Severe Weather Reports in Ohio: 2014*

84

*Through April 8.Source: NOAA Storm Prediction Center; http://www.spc.noaa.gov/climo/online/monthly/2013_annual_summary.html#

There have been 15 severe weather reports

so far in 2014

2 Tornadoes

0 Large Hail Reports

13 High Wind Events

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Terrorism Update

85

Down to the Wire? Boston Bombings Underscore the Need for Extension of the Terrorism Risk Insurance Program

Download III’s Terrorism Insurance Report at: http://www.iii.org/white_papers/terrorism-risk-a-constant-threat-2013.html

85

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Life$1.2 (3%)

Aviation Liability

$4.3 (11%)

Other Liability

$4.9 (12%)

Biz Interruption $13.5 (33%)

Property -WTC 1 & 2*$4.4 (11%) Property -

Other$7.4 (19%)

Aviation Hull$0.6 (2%)

Event Cancellation

$1.2 (3%)Workers Comp

$2.2 (6%)

Total Insured Losses Estimate: $40.0B***Loss total does not include March 2010 New York City settlement of up to $657.5 million to compensate approximately 10,000 Ground Zero workers or any subsequent settlements.

**$32.5 billion in 2001 dollars.

Source: Insurance Information Institute.

Loss Distribution by Type of Insurancefrom Sept. 11 Terrorist Attack ($ 2011)

($ Billions)

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89Source: Aon PLC; Insurance Information Institute.

Terrorism remains a greater concern in the Middle East,

Africa and South Asia

Latin and South America have modest

terrorist threats though Brazil is elevated

Terrorism Risk in 2013: Greatest Business Opportunities Are Often in Risky Nations

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91

Terrorism Insurance Take-up Rates,By Year, 2003-2012

Source: Marsh Global Analytics, 2013 Terrorism Risk Insurance Report, May 2013.

27%

49%

58% 59% 59% 57%61% 62% 64% 62%

0%

10%

20%

30%

40%

50%

60%

70%

80%

2003 2004 2005 2006 2007 2008 2009 2010 2011 2012

In 2003, the first year TRIA was in effect, the terrorism take-up rate was 27 percent. Since then, it has increased steadily, remaining in the

low 60 percent range since 2009.

Take-up rates for smaller commercial risks are lower—

potentially very low in some areas and industries

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93

Terrorism Risk Insurance Program

Testified before Senate Banking Cmte. in Sept. 2013 Testified before House Financial Services Nov. 2013 Provided testimony at NYC hearing on June 2013 I.I.I. Accelerated Planned Study on Terrorism Risk and

Insurance in the Wake of Boston and Hearings; Was Well Received and Widely Circulated

Working with Trades, Congressional Staff, GAO & Others

Senate Banking Committee, 9/25/13House Financial Services Subcommittee, 11/13/13

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98

REINSURANCE MARKET CONDITIONS

Ample Capacity as Alternative Capital is

Transforming the Market

98

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Change in Reinsurer Capital, 2007—2013

Source: Aon Benfield.

Total reinsurance capital is up 59%

since 2008

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Reinsurance Pricing: Rate-on-Line Index by Region, 1990 – 2014*

*As of Jan. 1.Source: Guy Carpenter

Lower CATs and a flood of new

capital has pushed reinsurance pricing

down in most regions, including

the US

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Alternative Capacity as a Percentage of Global Property Catastrophe Reinsurance Limit

Source: Guy Carpenter

(As of Year End)

Alternative Capacity accounted for approximately 14% or $45 billion

of the $316 in global property catastrophe reinsurance capital as

of mid-2013 (expected to rise to ~15% by year-end 2013)

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Traditional Reinsurance,

$268 , 88%

Collateralized Reinsurance

(Sidecars), $15 , 5%

Industry Loss Warranties, $6 ,

2%

Catastrophe Bonds, $16 , 5%

“Convergence Capital” accounted

for an estimated $45B or 14% or total

property catastrophe reinsurance capacity

as of mid-2013, up $10B over the past 18 months (since 1/1/12).

Penetration of this type of capacity is

growing

Property Catastrophe Reinsurance Capacity by Source as of Mid-2013 ($ Bill)

Source: Guy Carpenter; Mid-Year Market Report, September 2013; Insurance Information Institute. 105

Collateralized reinsurance (sidecars) is

the fastest growing segment recently

Total = $316 Billion*

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Investor by Category, 2013 vs. 2012*

*As of June 30 each year.Source: Aon Benfield Securities; Insurance Information Institute.

Institutional Investors are

accounting for a larger share of

alternative reinsurance

investors

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Non-Traditional Property CatastropheLimits by Type, YE 2012 vs. YE 2015E

Source: Guy Carpenter; Reinsurance Association of America; Insurance Information Institute.

$13 $15

$6 $8

$10 $11

$15

$23 $44

$57

$0

$10

$20

$30

$40

$50

$60

2012* 2015E

NON-TRADITIONAL P/CAT LIMITS BY TYPE

Cat Bond Retro ILW Collateralized Re

Source: Guy Carpenter; *As Of Mar-2013

Alternative capital is expected to rise by 30% by YE 2015 and will ultimately

account for 20-30% of total reinsurance

spend, according to Guy Carpenter

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Catastrophe Bonds: Issuance and Outstanding, 1997- 2013*Risk Capital Amount ($ Millions)

*Through Dec. 31, 2013.Source: Guy Carpenter; Insurance Information Institute.

63

3.0

84

6.1

98

4.8

1,1

30

.0

96

6.9 2

,72

9.2

3,3

91

.7

4,6

00

.3

4,1

08

.8

5,8

52

.9

7,0

83

.0

1,991.11,142.8

1,729.8

6,9

96

.3

4,6

93

.4

1,219.5$

3,4

50

.0

$4

,04

0.4

$4

,90

4.2 $

8,5

41

.6

$1

4,0

24

.2

$1

2,0

43

.6

$1

2,5

08

.8

$1

2,1

85

.0

$1

2,1

39

.1

$1

4,8

35

.7 $1

8,5

16

.7

$2

,95

0.0

$0

$2,000

$4,000

$6,000

$8,000

$10,000

$12,000

$14,000

$16,000

$18,000

$20,000

97 98 99 00 01 02 03 04 05 06 07 08 09 10 11 12 13Risk Capital IssuedRisk Capital Outstandng at Year End

Catastrophe Bond Issuance Is Approaching Pre-Crisis Levels While Risk Capital Outstanding Stands at an All-Time Record

CAT bond issuance reached a record high in 2013

Risk capital outstanding

reached a record high in 2013

Financial crisis depressed issuance

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CAT OF THE FUTURE?CYBER RISK

111

Cyber Risk is a Rapidly Emerging Exposure for Businesses Large

and Small in Every IndustryNEW III White Paper:

http://www.iii.org/assets/docs/pdf/paper_CyberRisk_2013.pdf

111

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Data Breaches 2005-2013, by Number of Breaches and Records Exposed# Data Breaches/Millions of Records Exposed

* 2013 figures as of Jan. 1, 2014 from the ITRC updated to an additional 30 million records breached (Target) as disclosed in Jan. 2014.Source: Identity Theft Resource Center.

157

321

446

656

498

419447

619662

87.9

17.322.9

35.7

19.1

66.9

222.5

16.2

127.7

100

200

300

400

500

600

700

2005 2006 2007 2008 2009 2010 2011 2012 2013*0

20

40

60

80

100

120

140

160

180

200

220

# Data Breaches # Records Exposed (Millions)

The Total Number of Data Breaches (+38%) and Number of Records Exposed (+408%) in 2013 Soared

Millions

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113

The Most Costly Cyber Crimes, Fiscal Year 2012

4%4%

7%

7%

8%

12%

12%

20%

26%

Source: 2012 Cost of Cyber Crime: United States, Ponemon Institute.

Malicious code, denial of service and web-based attacks account for more than 58 percent of the total annualized cost of cyber crime experienced by 56 companies.

Malicious code

Botnets

Denial of service

Malware

Viruses, Worms, Trojans

Phishing + social engineering

Malicious insiders

Stolen devices

Web-based attacks

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114

External Cyber Crime Costs: Fiscal Year 2012

2%5%

19%

30%

44%

* Other costs include direct and indirect costs that could not be allocated to a main external cost categorySource: 2012 Cost of Cyber Crime: United States, Ponemon Institute.

Information loss (44%) and business disruption or lost productivity (30%) account for the majority of external costs due to cyber crime.

Information loss

Equipment damagesOther costs*

Revenue loss

Business disruption

Page 96: Catastrophic Losses and Other Mega-Trends Impacting the P/C Insurance Industry Today Ohio Insurance Education Day Columbus, OH April 9, 2014 Download

The Strength of the Economy Will Influence P/C Insurer

Growth Opportunities

115

Growth Will Expand Insurer Exposure Base Across Most Lines

115

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116

US Real GDP Growth*

* Estimates/Forecasts from Blue Chip Economic Indicators.Source: US Department of Commerce, Blue Economic Indicators 4/14; Insurance Information Institute.

2.7%

0.5%

3.6%

3.0%

1.7%

-1.8

%1.

3%-3

.7%

-5.3

%-0

.3%

1.4%

5.0%

2.3%

2.2% 2.6%

2.4%

0.1%

2.5%

1.3%

4.1%

2.0%

1.3%

3.1%

1.1% 2.

5%4.

1%2.

4%1.

7% 3.0%

3.0%

3.1%

3.0%

3.0%

3.0%

2.9%

0.4%

-8.9%

4.1%

1.1% 1.

8% 2.5% 3.

6%3.

1%

-9%

-7%

-5%

-3%

-1%

1%

3%

5%

7%

   2

00

0   

   2

00

1   

   2

00

2   

   2

00

3   

   2

00

4   

   2

00

5   

   2

00

6   

07

:1Q

07

:2Q

07

:3Q

07

:4Q

08

:1Q

08

:2Q

08

:3Q

08

:4Q

09

:1Q

09

:2Q

09

:3Q

09

:4Q

10

:1Q

10

:2Q

10

:3Q

10

:4Q

11

:1Q

11

:2Q

11

:3Q

11

:4Q

12

:1Q

12

:2Q

12

:3Q

12

:4Q

13

:1Q

13

:2Q

13

:3Q

13

:4Q

14

:1Q

14

:2Q

14

:3Q

14

:4Q

15

:1Q

15

:2Q

15

:3Q

15

:4Q

Demand for Insurance Should Increase in 2014/15 as GDP Growth Accelerates Modestly and Gradually Benefits the Economy Broadly

Real GDP Growth (%)

Recession began in Dec. 2007. Economic toll of credit crunch, housing slump, labor market contraction

was severe

The Q4:2008 decline was the steepest since the Q1:1982 drop of 6.8%

2014/15 are expected to see a

modest acceleration in growth

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117

Real GDP by State Percent Change, 2012:Highest 25 States

13

.4

4.8

3.9

3.6

3.5

3.5

3.4

3.3

3.3

3.3

2.7

2.7

2.6

2.4

2.4

2.4

2.4

2.2

2.2

2.2

2.2

2.1

2.1

2.1

2.1

2.0

0

2

4

6

8

10

12

14

ND TX OR WA CA MN UT IN TN WV NC SC AZ FL IA MD MS MA MI OH US CO GA MT OK MO

Pe

rce

nt

Ch

an

ge

(%

)

Sources: US Bureau of Labor Statistics; Insurance Information Institute.

North Dakota was the economic growth juggernaut of the US

in 2012—by far

Only 10 states experienced growth in excess of 3%, which is what we would see nationally in

a more typical recovery

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118

1.9

1.7

1.6

1.5

1.5

1.5

1.5

1.4

1.4

1.4

1.3

1.3

1.3

1.2

1.2

1.1

1.1

0.7

0.5

0.5

0.4

0.2

0.2

0.2

0.2

-0.1

-0.4-0.20.00.20.40.60.81.01.21.41.61.82.0

IL PA HI LA NE NV WI KS KY RI AR NJ NY AL VT AK VA DC ME NH ID DE NM SD WY CT

Pe

rce

nt

Ch

an

ge

(%

)

Real GDP by State Percent Change, 2012: Lowest 25 States

Sources: US Bureau of Labor Statistics; Insurance Information Institute.

Connecticut was the only state to shrink in 2012

Growth rates in 8 states (and DC) were still below

1% in 2012

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State-by-State Leading Indicatorsthrough 2014:Q2

Sources: Federal Reserve Bank of Philadelphia at http://www.philadelphiafed.org/index.cfm ;Insurance Information Institute. 119

The economic outlook for most of

the US is positive for the first time in many

years

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74

.47

3.6

73

.67

2.2

73

.6 76

67

.86

8.9

68

.26

7.7 7

1.6 74

.57

4.2 77

.56

7.5 69

.8 74

.37

1.5

63

.75

5.7 5

9.5

60

.9 64

.16

9.9

75

.07

5.3

76

.27

6.4 79

.37

3.2

72

.3 74

.38

2.6

82

.77

4.5

73

.8 77

.67

8.6

84

.58

4.1

85

.18

2.1

77

.57

3.2 75

.18

2.5

81

.28

1.6

79

.9

76

.4

40

45

50

55

60

65

70

75

80

85

90

Jan

-10

Fe

b-1

0M

ar-

10

Ap

r-1

0M

ay-

10

Jun

-10

Jul-

10

Au

g-1

0S

ep

-10

Oct

-10

No

v-1

0D

ec-

10

Jan

-11

Fe

b-1

1M

ar-

11

Ap

r-1

1M

ay-

11

Jun

-11

Jul-

11

Au

g-1

1S

ep

-11

Oct

-11

No

v-1

1D

ec-

11

Jan

-12

Fe

b-1

2M

ar-

12

Ap

r-1

2M

ay-

12

Jun

-12

Jul-

12

Au

g-1

2O

ct-1

2N

ov-

12

De

c-1

2Ja

n-1

3F

eb

-13

Ma

r-1

3A

pr-

13

Ma

y-1

3Ju

n-1

3Ju

l-1

3A

ug

-13

Se

p-1

3O

ct-1

3N

ov-

13

De

c-1

3Ja

n-1

4F

eb

-14

Ma

r-1

4

Consumer Sentiment Survey (1966 = 100)

January 2010 through March 2014

Consumer confidence has been low for years amid high unemployment, falling home prices and other factors adversely impact consumers, but improved substantially over the past 2+ years, though

uncertainty in Washington sometimes takes a toll.Source: University of Michigan; Insurance Information Institute

Optimism among consumers dropped in Q3 2013 as the

government shutdown created uncertainty, then rebounded

though the harsh winter took a toll

120

Impact of 2011 budget impasse

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121

Unemployment and Underemployment Rates: Still Too High, But Falling

2

4

6

8

10

12

14

16

18

Jan00

Jan01

Jan02

Jan03

Jan04

Jan05

Jan06

Jan07

Jan08

Jan09

Jan10

Jan11

Jan12

Jan13

Jan14

"Headline" Unemployment Rate U-3

Unemployment + Underemployment RateU-6

“Headline” unemployment

was 6.7% in March 2014. 4%

to 6% is “normal.”

Source: US Bureau of Labor Statistics; Insurance Information Institute.

U-6 went from 8.0% in March

2007 to 17.5% in October 2009; Stood at 12.7%

in Mar. 2014.8% to 10% is

“normal.”

January 2000 through March 2014, Seasonally Adjusted (%)

Stubbornly high unemployment and underemployment constrain overall economic growth, but the job market is now clearly improving.

121

As the unemployment rate approaches 6%,

the Fed will begin signaling on short-

term rates

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122

US Unemployment Rate Forecast4

.5%

4.5

%4

.6%

4.8

%4

.9% 5.4

% 6.1

%6

.9%

8.1

%9

.3%

9.6

% 10

.0%

9.7

%9

.6%

9.6

%

8.9

%9

.1%

9.1

%8

.7%

8.3

%8

.2%

8.0

%7

.8%

7.7

%7

.6%

7.3

%7

.0%

6.7

%6

.5%

6.4

%6

.2%

6.1

%6

.0%

5.9

%5

.8%

9.6

%

4%

5%

6%

7%

8%

9%

10%

11%

07

:Q1

07

:Q2

07

:Q3

07

:Q4

08

:Q1

08

:Q2

08

:Q3

08

:Q4

09

:Q1

09

:Q2

09

:Q3

09

:Q4

10

:Q1

10

:Q2

10

:Q3

10

:Q4

11

:Q1

11

:Q2

11

:Q3

11

:Q4

12

:Q1

12

:Q2

12

:Q3

12

:Q4

13

:Q1

13

:Q2

13

:Q3

13

:Q4

14

:Q1

14

:Q2

14

:Q3

14

:Q4

15

:Q1

15

:Q2

15

:Q3

15

:Q4

Rising unemployment

eroded payrolls

and WC’s exposure base.

Unemployment peaked at 10%

in late 2009.

* = actual; = forecastsSources: US Bureau of Labor Statistics; Blue Chip Economic Indicators (4/14 edition); Insurance Information Institute.

2007:Q1 to 2015:Q4F*

Unemployment forecasts have been revised slightly

downwards. Optimistic scenarios put the

unemployment as low as 6.0% by Q4 of this year.

Jobless figures have been revised

slightly downwards for 2014/15

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23

15

21

70

52

12

65

73

-71

32 6

4 81

55

3-1

15

-10

6-2

21

-21

5-2

06

-26

1-2

58

-42

2-4

86

-77

6 -69

3-8

21

-69

8-8

10

-80

1-2

94

-42

6-2

72

-23

2 -14

1-2

71

-15

-23

22

0-3

8

19

29

4 11

01

20

11

71

07 1

99

14

99

47

22

23

23

1 32

01

66

18

6 21

91

25

26

81

77

19

12

22

36

42

28

24

61

02

13

17

51

72

13

61

59

25

52

11

21

52

19 26

31

64

18

82

22

20

11

70

18

01

53 2

47

27

28

61

66

18

81

92

11

3

(1,000)

(800)

(600)

(400)

(200)

0

200

400

600

Jan

-07

Fe

b-0

7M

ar-

07

Ap

r-0

7M

ay-

07

Jun

-07

Jul-

07

Au

g-0

7S

ep

-07

Oct

-07

No

v-0

7D

ec-

07

Jan

-08

Fe

b-0

8M

ar-

08

Ap

r-0

8M

ay-

08

Jun

-08

Jul-

08

Au

g-0

8S

ep

-08

Oct

-08

No

v-0

8D

ec-

08

Jan

-09

Fe

b-0

9M

ar-

09

Ap

r-0

9M

ay-

09

Jun

-09

Jul-

09

Au

g-0

9S

ep

-09

Oct

-09

No

v-0

9D

ec-

09

Jan

-10

Fe

b-1

0M

ar-

10

Ap

r-1

0M

ay-

10

Jun

-10

Jul-

10

Au

g-1

0S

ep

-10

Oct

-10

No

v-1

0D

ec-

10

Jan

-11

Fe

b-1

1M

ar-

11

Ap

r-1

1M

ay-

11

Jun

-11

Jul-

11

Au

g-1

1S

ep

-11

Oct

-11

No

v-1

1D

ec-

11

Jan

-12

Fe

b-1

2M

ar-

12

Ap

r-1

2M

ay-

12

Jun

-12

Jul-

12

Au

g-1

2S

ep

-12

Oct

-12

No

v-1

2D

ec-

12

Jan

-13

Fe

b-1

3M

ar-

13

Ap

r-1

3M

ay-

13

Jun

-13

Jul-

13

Au

g-1

3S

ep

-13

Oct

-13

No

v-1

3D

ec-

13

Jan

-14

Fe

b-1

4M

ar-

14

Monthly Change in Private Employment

January 2007 through March 2014 (Thousands, Seasonally Adjusted)

Private Employers Added 8.88 million Jobs Since Jan. 2010 After Having Shed 5.01 Million Jobs in 2009 and 3.76 Million in 2008 (State and Local Governments Have Shed Hundreds of Thousands of Jobs)

Source: US Bureau of Labor Statistics: http://www.bls.gov/ces/home.htm; Insurance Information Institute

Monthly losses in Dec. 08–Mar. 09

were the largest in the

post-WW II period

192,000 private sector jobs were

created in March. As of March 2014, all the jobs lost in

the Great Recession have been recovered

123

Jobs Created2013: 2.368 Mill2012: 2.294 Mill2011: 2.400 Mill2010: 1.277 Mill

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126

16.9

16.5

16.1

13.2

10.4

11.6

12.7

14.4

15.5 16

.0 16.4

16.2

16.2

16.2

16.216

.9

16.617

.117.5

17.8

17.4

9

10

11

12

13

14

15

16

17

18

19

99 00 01 02 03 04 05 06 07 08 09 10 11 12 13E14F 15F16F 17F18F 19F

(Millions of Units)

Auto/Light Truck Sales, 1999-2019F

Source: U.S. Department of Commerce; Blue Chip Economic Indicators (4/14 and 3/13); Insurance Information Institute.

Car/Light Truck Sales Will Continue to Recover from the 2009 Low Point, Bolstering the Auto Insurer Growth and the Manufacturing Sector Along

With Workers Comp Exposures

New auto/light truck sales fell to the lowest level since the late 1960s. Forecast for 2013-14 is

still below 1999-2007 average of 17 million units, but a robust recovery is well underway.

Job growth and improved credit market conditions will boost auto sales in

2014 and beyond

Truck purchases by contractors are especially strong

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129

Monthly Change* in Auto Insurance Prices, 1991–2014*

*Percentage change from same month in prior year; through January 2014; seasonally adjustedNote: Recessions indicated by gray shaded columns.Sources: US Bureau of Labor Statistics; National Bureau of Economic Research (recession dates); Insurance Information Institutes.

-2%

0%

2%

4%

6%

8%

10%

'90 '91 '92 '93 '94 '95 '96 '97 '98 '99 '00 '01 '02 '03 '04 '05 '06 '07 '08 '09 '10 '11 '12 '13 '14

Cyclical peaks in PP Auto tend to occur

approximately every 10 years (early 1990s, early

2000s and likely the early 2010s)

“Hard” markets tend to occur

during recessionary

periods

Pricing peak occurred in late

2010 at 5.3%, falling to 2.8% by Mar. 2012

The Jan. 2014 reading of 3.4%

down from 4.9% a year earlier

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Private Passenger Auto: Premium Growth vs. Loss Cost Spread

Sources: Evercore Equity Research, Jan. 2014. 131

Premium growth has generally exceeded underlying loss cost

trends since mid-2008

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132

Average Expenditures* on Auto Insurance, 1994-2014F

$651 $6

68 $691 $7

05 $726

$786

$830 $8

42

$831

$816

$799

$791

$787

$792

$797 $8

13 $829 $8

46

$690

$685$7

03

$600

$650

$700

$750

$800

$850

$900

$950

94 95 96 97 98 99 00 01 02 03 04 05 06 07 08 09 10 11

12E

13E

14F

Across the U.S., auto insurance expenditures fell by 0.8% in 2008and 0.5% in 2009 but rose 0.5% in 2010 and 0.8% in 2011.

I.I.I. estimates for 2012-2014 are each +2.0%.* The NAIC data are per-vehicle (actually, per car-year)

Sources: NAIC for 1994-2011; Insurance Information Institute estimates for 2012-2014 based on CPI and other data.

The average expenditure on auto insurance is lower today than it was in 2004

Annual Pct Changes

2001: 5.2%2002: 8.6%2003: 5.6%2004: 1.5%2005: -1.3%2006: -1.8%2007: -2.1%2008: -1.0%2009: -0.5%2010: 0.6%2011: 0.6%

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134

(Millions of Units)

New Private Housing Starts, 1990-2019F

1.4

8

1.4

7 1.6

21

.64

1.5

71

.60 1.7

1 1.8

5 1.9

6 2.0

71

.80

1.3

6

0.9

10

.55

0.5

9

0.6

1 0.7

8 0.9

2 1.0

81

.31 1.4

41

.50

1.5

11

.50

1.3

51.4

61

.29

1.2

0

1.0

11.1

9

0.3

0.5

0.7

0.9

1.1

1.3

1.5

1.7

1.9

2.1

90 91 92 93 94 95 96 97 98 99 00 01 02 03 04 05 06 07 08 09 10 11 12 13F14F15F16F17F18F19F

Source: U.S. Department of Commerce; Blue Chip Economic Indicators (4/14 and 3/13); Insurance Information Institute.

Insurers Are Continue to See Meaningful Exposure Growth in the Wake of the “Great Recession” Associated with Home Construction: Construction Risk

Exposure, Surety, Commercial Auto; Potent Driver of Workers Comp Exposure

New home starts plunged 72% from 2005-2009; A net

annual decline of 1.49 million units, lowest since records began

in 1959

Job growth, low inventories of existing homes, low mortgage rates and demographics should continue to stimulate new home construction

for several more years

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135

Average Premium forHome Insurance Policies**

* Insurance Information Institute Estimates/Forecasts **Excludes state-run insurers.Sources: NAIC; Insurance Information Institute estimates for 2012-2014 based on CPI data and other data.

$508$536

$593

$668

$822 $830$880

$909

$978$1,017

$1,058$1,100

$804$764

$729

$400

$600

$800

$1,000

$1,200

00 01 02 03 04 05 06 07 08 09 10 11 12* 13* 14*

Across the U.S., home insurance expenditures rose by an estimated 4.0% in 2012-2014

Annual Pct Changes

2001: 5.5%2002: 10.6%2003: 12.7%2004: 9.1%2005: 4.8%2006: 5.2%2007: 2.2%2008: 1.0%2009: 6.0%2010: 3.3%2011: 7.6%

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136

Homeowners InsuranceNet Written Premium, 2000–2015F

$45.8$49.5

$52.2$54.8 $55.2

$61.1$63.5

$66.8$70.4

$74.0

$77.9

$57.5$56.2

$32.4

$40.0

$35.2

$30

$35

$40

$45

$50

$55

$60

$65

$70

$75

$80

00 01 02 03 04 05 06 07 08 09 10 11 12 13P 14F 15F

Sources: A.M. Best; Insurance Information Institute.

$ Billions Homeowners insurance NWP continues to rise (up 128% 2000-2013) despite very little unit

growth during the real estate crash. Reasons include rate increases, especially in coastal

zones, ITV endorsements (e.g., “inflation guards”), and inelastic demand

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143

Manufacturing Employment,Jan. 2010—March 2014*

11

,46

01

1,4

60

11

,46

61

1,4

97

11

,53

11

1,5

39

11

,55

81

1,5

48

11

,55

41

1,5

55

11

,57

71

1,5

90

11

,62

41

1,6

62

11

,68

21

1,7

07

11

,71

51

1,7

24

11

,74

71

1,7

60

11

,76

21

1,7

70

11

,76

91

1,7

97

11

,84

11

1,8

70

11

,91

01

1,9

20

11

,92

61

1,9

35

11

,95

71

1,9

43

11

,92

51

1,9

31

11

,93

81

1,9

51

11

,96

51

1,9

88

11

,98

41

1,9

77

11

,97

21

1,9

65

11

,94

81

1,9

63

11

,99

31

2,0

11

12

,04

61

2,0

53

12

,06

11

2,0

80

12

,07

9

11,250

11,500

11,750

12,000

12,250Ja

n-1

0F

eb

-10

Ma

r-1

0A

pr-

10

Ma

y-1

0Ju

n-1

0Ju

l-1

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ug

-10

Se

p-1

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ct-1

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10

De

c-1

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n-1

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Ma

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12

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-12

Jul-

12

Au

g-1

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ep

-12

Oct

-12

No

v-1

2D

ec-

12

Jan

-13

Fe

b-1

3M

ar-

13

Ap

r-1

3M

ay-

13

Jun

-13

Jul-

13

Au

g-1

3S

ep

-13

Oct

-13

No

v-1

3D

ec-

13

Jan

-14

Fe

b-1

4M

ar-

14

Manufacturing employment is a surprising source of strength in the economy. Employment in the sector is at a multi-year high.

*Seasonally adjusted; Feb. and Mar. 2014 are preliminarySources: US Bureau of Labor Statistics at http://data.bls.gov; Insurance Information Institute.

(Thousands) Since Jan 2010, manufacturing employment

is up (+619,000 or +5.4%)and still growing.

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153

12 Industries for the Next 10 Years: Insurance Solutions Needed

Export-Oriented Industries

Health Sciences

Health Care

Energy (Traditional)

Alternative Energy

Petrochemical

Agriculture

Natural Resources

Technology (incl. Biotechnology)

Light Manufacturing

Insourced Manufacturing

Many industries are

poised for growth, though

insurers’ ability to

capitalize on these

industries varies widely

Shipping (Rail, Marine, Trucking, Pipelines)

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U.S. Natural Has Imports and Exports, 1990 - 2040

Sources: US Energy Information Administration, Annual Energy Outlook 2014 Early Release Overview; ;Insurance Information Institute. 154

Trillions of Cubic Feet

The US is now the largest gas producer in the world, though Russia is the

largest exporter. The US needs to

invest in its pipeline and

LNG infrastructure and expedite

regulatory approval to

realize its full export potential

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CONSTRUCTION INDUSTRY OVERVIEW & OUTLOOK

155

The Construction Sector Is Critical to the Economy and the P/C Insurance Industry

155

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156

Value of New Private Construction: Residential & Nonresidential, 2003-2013*

Billions of Dollars

$0

$100

$200

$300

$400

$500

$600

$700

$800

$900

$1,000

03 04 05 06 07 08 09 10 11 12 13*

Non ResidentialResidential

Private Construction Activity Is Moving in a Positive Direction though Remains Well Below Pre-Crisis Peak; Residential Dominates

$298.1

$15.0

$613.7

New Construction peaks at $911.8. in 2006

Trough in 2010 at $500.6B,

after plunging 55.1% ($411.2B)

2013: Value of new pvt. construction hits $667.5B, up

33% from the 2010 trough but still

27% below 2006 peak

156

$261.8

$238.8

$311.5

$356.0

*2013 figure is a seasonally adjusted annual rate as of December.Sources: US Department of Commerce; Insurance Information Institute.

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159

Value of Construction Put in Place, January 2014 vs. January 2013*

2.5%

-22.2%

3.0%

9.3%12.3%

14.6%

9.7%

-25%

-20%

-15%

-10%

-5%

0%

5%

10%

15%

20%

TotalConstruction

Total PrivateConstruction

Residential--Private

Non-Residential--

Private

Total PublicConstruction

Residential-Public

Non-Residential--

Public

Overall Construction Activity is Up, But Growth Is Almost Entirely in the Private Sector as State/Local Government Budget Woes Continue

Growth (%)

Private sector construction activity is now up in the

residential and nonresidential segments

*seasonally adjustedSource: U.S. Census Bureau, http://www.census.gov/construction/c30/c30index.html ; Insurance Information Institute.

Private: +12.3% Public: +2.5%

Public sector construction activity remains low but is no

longer contracting

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Florida Total Private Housing Starts,2000 – 2017F

162

The economic outlook for most of

the US is positive for the first time in many

years

Source: University of Central Florida Institute for Economic Competitiveness: http://iec.ucf.edu/post/2014/01/07/Florida-Metro-Forecast-December-2013.aspx

CRASH, CRATER, RECOVERY Homebuilding in FL continues

to recover, adding substantially to coastal exposures.

(Thousands of Units)

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168

Construction Employment,Jan. 2010—March 2014*

*Seasonally adjusted.Sources: US Bureau of Labor Statistics at http://data.bls.gov; Insurance Information Institute.

5,58

15,

522

5,54

25,

554

5,52

75,

512

5,49

75,

519

5,49

95,

501

5,49

75,

468

5,43

5 5,47

85,

485

5,49

75,

524

5,53

05,

547

5,54

6 5,58

35,

576

5,57

7 5,61

25,

629

5,64

45,

640

5,63

65,

615

5,62

25,

627

5,63

05,

633

5,64

95,

673 5,71

15,

735 5,

783

5,79

95,

792

5,79

15,

801

5,80

45,

805

5,82

25,

830

5,84

95,

876 5,

927

5,94

55,

964

5,400

5,500

5,600

5,700

5,800

5,900

6,000

Jan-

10F

eb-1

0M

ar-1

0A

pr-1

0M

ay-1

0Ju

n-10

Jul-1

0A

ug-1

0S

ep-1

0O

ct-1

0N

ov-1

0D

ec-1

0Ja

n-11

Feb

-11

Mar

-11

Apr

-11

May

-11

Jun-

11Ju

l-11

Aug

-11

Sep

-11

Oct

-11

Nov

-11

Dec

-11

Jan-

122/

30/2

Mar

-12

Apr

-12

May

-12

Jun-

12Ju

l-12

Aug

-12

Sep

-12

Oct

-12

Nov

-12

Dec

-12

Jan-

13F

eb-1

3M

ar-1

3A

pr-1

3M

ay-1

3Ju

n-13

Jul-1

3A

ug-1

3S

ep-1

2O

ct-1

3N

ov-1

3D

ec-1

3Ja

n-14

Feb

-14

Mar

-14

Construction employment is +529,000 above

Jan. 2011 (+9.7%) trough

(Thousands)

Construction and manufacturing employment constitute 1/3 of all payroll exposure.

Page 120: Catastrophic Losses and Other Mega-Trends Impacting the P/C Insurance Industry Today Ohio Insurance Education Day Columbus, OH April 9, 2014 Download

www.iii.org

Thank you for your timeand your attention!

Twitter: twitter.com/bob_hartwigDownload at www.iii.org/presentations

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