Catalogue 2010 Issue 1.2

Catalogue 2010 Issue 1.2

Great resources fordeveloping people.

One central destination.

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Great resources for developing people.

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WHO WE ARE HRD Central is a family owned Australian company. Est. in

early 2007 & based in Queensland, we ship our fantastic

resources throughout Australia, New Zealand and anywhere

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VISIT US ON THE GOLD COAST! This catalogue is just the tip of the iceberg! You can see our

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These hot topics and tools are just a selection of the great resourcesavailable from HRD Central. Free Call1800 657 025 for help choosing theright resource for your needs, or visitwww.hrdcentral.com for moreinformation.

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Coaching & MentoringPAGES 5-7

Team Development & LeadershipPAGES 14 & 15

Creativity & Innovation, DecisionMaking & Problem Solving PAGES 21 & 22

Creative Training Tools & TechniquesPAGES 31-35

Implementing /Managing Change,& Organisational DevelopmentPAGES 11-13

Emotional & Social IntelligencePAGES 19 & 20

Training & Facilitation SkillsPAGES 28-30

Leadership, Management &Supervisory SkillsPAGES 8-10

Conflict, Communication &Interpersonal SkillsPAGES 16-18

Developing Training, MeasuringEffectiveness & Using TechnologyPAGES 23-27

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Meet the new arrivals …

TRAINING DVDs Drum roll please! … We’re very excited to announce that our Training DVD range has ex-panded greatly & we now have titles available from Australian producers such as Training Point, Animal Antics, VEA Group , Ash Quarry Productions & Duty of Care. These range from short clips for engaging visual learners through to DVDs that are a complete course in them-selves. A selection of titles are included in this catalogue and more will be added to our online superstore in the weeks ahead.

Quick tip: Go to www.hrdcentral.com, select ‘Browse Tools’, then choose DVDs to see what is on the store so far.

MANAGEMENT POCKETBOOKS IN E-VERSION These pocket-sized books are written using accelerated learning techniques to help busy pro-fessionals learn fast! The good news is that now you can learn even faster with our fantastic e-book versions. Just place a prepaid order on our site and you can download and print one straight away: 24 hours a day, 7 days a week.

TRAINING TOOLS & TEMPLATES AS E-PRODUCTS The smart guys from Business Performance have done all the hard work and transformed L & D theory into practical tools and templates you can download and use straight away. Don’t just read about models such as Kirkpatrick’s four levels of evaluation—with these packages of comprehensive templates in Word and Excel you will be equipped to immediately apply proc-esses like this in your organization.

Quick tip: type ‘business performance’ in the search field on the HRD Central store to find

Free Call 1800 657 025 www.hrdcentral.com |


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A A. Book Title Author:

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A B. The Coaching Guide Pack Publisher: Growth Coaching International

This twin pack of The Leadership Coaching Guide and The Team Leader-ship Coaching Guide provides you with a clear, concise understanding of coaching practices, & a practical path-way for coaching leaders and their teams. Based on their highly successful model, these great resources have been developed by Australian coaching experts & are the same tools they use in their acclaimed coaching practice.

$59.50 Item Code: AGC-CGPAC

A. Masterful Coaching Author: Robert Hargrove

When the first edition of Masterful Coaching was published, it quickly be-came the standard resource for anyone who was a coach, considering becom-ing a coach, or curious about being an extraordinary coach. In this completely revised third edition of his groundbreak-ing book, Hargrove presents his pro-found insights into the journey to be-coming a masterful coach along with guiding ideas, tools and methods..

$67.95 Item Code: JW-9780470290354

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C C. Renewal Coaching:

Sustainable Change for

Organisations & Individuals Authors: Douglas Reeves & Elle Allison

Renewal Coaching provides a series of personal assessments that will guide individuals and teams through the seven stages of renewal. Each assess-ment includes both survey and narra-tive responses, and readers can use the journal pages in the text or conven-ient on-line formats to respond.

$39.95 Item Code: JW-9780470414965

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D. Appreciative Coaching—A Positive Process for Change Authors: Orem, Binkert & Clancy

People and organizations flourish when they focus on human ideals, achieve-ments, and best practices, which is why Appreciative Inquiry (AI) uses positive questions to build the strengths of or-ganizations rather than emphasize their weaknesses. In this book the lessons learnt from AI are applied to executive and career coaching.

$57.95 Item Code: JW-9780787984533

E. The CCL Handbook of Coaching: A Guide for the Leader Coach Authors: Sharon Ting & Peter Scisco

The Center for Creative Leadership has over thirty years rich experience in the practice of leadership coaching. In this book they use a coaching framework to give a compass to leaders who are called to coach as a means of building sustainability and boosting performance in their organizations.

$120.00 Item Code: JW-9780787976842

Coaching & Mentoring

“You get the best effort from others not by lighting a fire beneath them,

but by building a fire within.” Bob Nelson

“Example is not the main thing in influencing others, it is the only thing.”

Albert Schweitzer

“Mentoring is a brain to pick, an ear to hear, and a push in the right

direction.” John Crosby

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A. Coaching for Leadership … from the World’s Greatest Coaches Authors: Marshall Goldsmith & L. Lyons

In this important book the best execu-tive coaches offer a basic understand-ing of how coaching works, why it works, and how leaders can make the best use of the coaching process. Each chapter addresses a proven application and offers key principles of practice, high-lighting critical learning points.

$79.95 Item Code: JW-9780787977634

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B. The Scaling Kit Publisher: Innovative Resources

Scaling is a simple but powerful tool that deserves to be in the repertoire of every person working with people and change, including coaches! It provides a way of thinking about change as an activity that can be anticipated, noticed, described, recorded, managed, cele-brated and evaluated, and this slip-cased set of ten different scaling pads will help you do exactly that! User guide included.

$49.50 Item Code: STLUKE-2500

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C. Facilitative Coaching: A Toolkit …for Lasting Results Authors: Dale Schwarz & Anne Davidson

This ground-breaking book includes 70 exercises, tips and tools, and a full range of interventions (including step-by-step guidance on how to use them). Based on the Skilled Facilitator model proposed in that landmark book, this is an ideal toolkit for coaches who are looking for advanced alternative ap-proaches to helping their clients get "unstuck" when dealing with obstacles.

$67.95 Item Code: JW-9780470192436

F. Coaching Skills Inventory

This 50-item self-scoring questionnaire takes approx. 20-30 minutes to com-plete and determines which of four roles—-instructor, mentor, manager and coach—-the participant is most likely to adopt when interacting with others. It will also show how frequently the skills of challenging, listening, asking, encour-aging, and refining—-foundational skills for successful coaching—are deployed in a coaching conversation. An observer version is also available.

$19.95 Item Code: JW-9780787982539

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E. Coaching for Commitment Workshop Facilitator’s Guide with CD and DVD Authors: Coe, Zehnder & Kinlaw

This dynamic, participant focused two-day workshop provides an interactive and engaging learning experience that is the most effective way to help others make the shift to the coach role. In-cludes coaching demos on DVD, power-point slides, forms, worksheets, hand-outs & a sample participant workbook. Additional workbooks also available.

$180.00 Item Code: JW-780787982508

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D. Coaching Skills Inventory (CSI) Administrator’s Guide

The guide can be used as a stand alone tool, as part of the Coaching for Com-mitment Workshop, or as a part of an-other coaching or leadership course. The Administrator’s Guide contains instructions for administering the CSI: Self and the CSI: Observer as well as interpreting results. Comes with one copy of the Inventory (self + observer) for the facilitator’s reference.

$67.95 Item Code: JW-9780787982515



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C. The Value of Mentoring (25 minute DVD) Producer: Training Point , Australia

This DVD is an ideal resource for any organisation considering or evaluating a workplace mentoring program. Amidst issues with bumbling employees, fluctu-ating staff commitment, anger manage-ment and a surreal encounter with a tow truck owner, John Andrews, co-founder and MD of marketing firm An-drews and Andrews, implements a men-toring program at the company.

$764.50 Item Code: TP-9192

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A. Making Questions Work: A Guide to What and How to Ask Author: Dorothy Strachan

An invaluable reference for anyone who wants to engage in more effective learn-ing and decision-making conversations. Includes over 1700 rich questions that you can borrow or adapt to improve your inquiry skills, and provides clear frame-works that point to when, where, & why particular questions are most useful.

$57.95 Item Code: JW-9780787987275

E. 50 Activities for Coaching / Mentoring(Reproducible) Publisher: HRD Press

These stimulating exercises, realistic case studies and creative role-plays will enable your managers and supervisors to sharpen their skills in several key coaching roles. Each activity is organ-ised in a user-friendly format with de-tailed trainer's notes, clear objectives & suggested variations for customising the activity to meet your group's needs.

$235.00 Item Code: HRDP-50COACH

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D. How to Design and Run Your Own Mentoring Program Manual Author: Ann Rolfe

Based on years of practical experience, this manual describes how you can design and implement an effective men-toring program to suit your organization, people and objectives. Includes tools, techniques and checklists that will en-able you to develop a program that works.

$72.00 Item Code: MW-DMPMAN

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B. The Mentoring Guide Author: Ann Rolfe

This easy-to-understand Australian guide specifies how to proceed in a mentoring relationship and spells out the practical application of mentoring, including: how mentoring works, confi-dentiality and boundaries, responsibili-ties for mentors and mentorees, the mentoring process, and managing the mentoring relationship.

$24.95 Item Code: MW-TMG

F. The Mentoring Journal Author: Ann Rolfe

Designed for use in mentoring meet-ings, this journal enables mentors and mentorees to plan, record and reflect on their mentoring conversations. Included are: a mentoring agreement, mentoring goals, the mentoring plan, career dis-cussion questions, skills development questions, problem solving, structuring a mentoring meeting, evaluating your mentoring relationship and mentoring meeting guides.

$24.95 Item Code: MW-TMJ

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D. 50 Activities for Developing Leaders (Reproducible) Author: Lois Hart

This unique 300-page volume offers 50 ready-to-use proven activities to intro-duce and develop key skills in leader-ship training. Each activity includes clear objectives detailed instructions on how to run it as well as reproducible participant materials.

$235.00 Item Code: HRDP-50LEADERS1

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A. Developing Leadership Talent Authors: Berke, Kossler & Wakefield

Looking for a nuts-and-bolts framework for putting in place a leadership devel-opment system that will attract and retain the best & brightest talent? Step by step, discover how alignment with strategic goals & organizational purpose and effective developmental experi-ences are the backbone of a successful leadership program. An essential tool for any leadership program.

$52.95 Item Code: JW-9780470177020

C. Performance Improve-ment Pack: Situations for Developing Feedback Skills Authors: Susan El-Shamy & Gayle Stuebe

This card pack presents 52 workplace scenarios that reflect a need for per-formance improvement. Use them to practise giving feedback and perform-ance appraisals, either by yourself for personal skill-building or in small group activities to share the learning!

$49.95 Item Code: HRDC-PERFIMP

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B. Training DVD: Leadership in Action Producer: Training Point, Australia

This program investigates leadership traits & explores strategies for enhanc-ing leadership potential. Participants are encouraged to reflect on their own behaviour & consider personal develop-ment pathways. It will benefit decision-makers, managers and team leaders and those aspiring to leadership roles. DVD Length: 13 mins. Includes: Leader’s Guide & Participant Workbook

$434.50 Item Code: TP-TP008

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E. Manager Skills—ASTD Training Workshop Series

Author: Christee Gabour Atwood

This comprehensive workshop-in-a-book teaches you how to create a training program that will build on potential managers current skill base so they can become more effective in their dealings with people and activities. Topics in-clude: basic leadership skills, perform-ance appraisals, project management and decision making. Powerpoint pres-entation included.

$95.00 Item Code: ASTD-TWS-MNG

Leadership, Management & Supervisory Skills

“A community is like a ship. Everyone ought to be prepared to take the

helm.” Henrik Ibsen

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B. The Situational Leader Author: Dr Paul Hersey

Based on a proven, easy-to-apply model that has already trained over ten million managers at more than one thousand major corporations, this book is for managers, supervisors or anyone in-volved in the difficult and delicate task of influencing others. It is the story of a manager responsible for achieving re-sults, developing people and contribut-ing to organisational success.

$59.95 Item Code: SL-BOOK-LEADER

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A. LEAD Self Assessment (pack of 10)

This paper-based, self-scoring instru-ment determines a leader's current influencing strengths & development needs. It supplies information about which leadership behaviours they use & the extent to which those behaviours are matched to the performance needs of others. There are 12 scenario-based questions, plus a scoring sheet which maps and scores your responses.

$135.00 Item Code:SL-LEADSELF-10PK

C. LEAD 360 Profile Pack

The special 360 degree feedback ver-sion of the LEAD questionnaire is de-signed to gather other’s reflections on an individual’s leadership style and add them to their own to provide a more complete picture of their current strengths and development needs. This pack contains enough forms for the subject person plus up to 6 other raters (which could include their boss, col-leagues and followers) to rate and score their leadership style.

$85.00 Item Code: SL-360-6RATER

E F. Training DVD: Outstanding Leadership

Producer: Ash Quarry, Australia

Ann Sherry, AO (CEO, Carnival Australia), debunks some common myths about leadership and leadership styles, dis-cusses the qualities of good leaders and strategies for developing these qualities in staff. She reveals how textbook con-cepts can be misleading and how the pathway to success often lies in know-ing your organisation and staying true to your passion. Interview style. 19 mins.

$324.50 Item Code: TP-TP027AQ

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D. Stepping Up: A Road Map for New Supervisors Facilitator’s Guide Authors: Lane, Malkin, Shanken & Cavendish

Here’s all the tools & guidance you need to prepare & run an effective one-day workshop for first-time or aspiring su-pervisors, presenting an accurate, real-life picture of what it means to be a supervisor, the expectations for the position, skills & knowledge required & the path to effectively supervise others.

$200.00 Item Code: JW-9780787987145

E. Stepping Up: Participants Workbook Authors: Lane, Malkin, Shanken & Cavendish

Designed for use in the Stepping Up workshop, this comprehensive work-book will help participants gain an accu-rate, real-life picture of what it means to be a supervisor. It includes examples, discussion points, exercises, tips, hints and development worksheets to encour-age participants to actively participate in all aspects of the workshop program and build their learning retention.

$47.95 Item Code: JW-9780787987152

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C. Jonico Window Facilitator’s Guide Author: Dr John Nicholls

This comprehensive Facilitator's Guide provides detailed information on using the Jonico Questionnaire and Workbook as well as guiding participants on effec-tive delegation techniques. Participants learn that delegation and empowerment are vital skills for building effective teams in any context.

$195.00 Item Code: MLR-JONICOFG

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A. Jonico Window Participant Workbook & Questionnaire Author: Dr John Nicholls

The aim of Jonico Window is to improve delegation and empowerment skills. The Participant Workbook contains ex-tensive interpretative notes to help par-ticipants become aware of their own styles. It graphically illustrates how much and how well the manager dele-gates and/or empowers staff members and provides them with a clear under-standing of how that affects the team.

$29.95 Item Code: MLR-JONICO

E. Next Generation Management Development Authors: Cecil & Rothwell

An innovative, comprehensive & fully integrated program to enable managers & leaders to participate more effectively in their organization's OD processes. The concepts, models, tools & other materials have been used successfully in organizations like Kraft, IBM & Cater-piller. CD-ROM of customizable tools for OD consultants & facilitators included.

$130.00 Item Code: JW-9780787982713

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D. Managing by Motivation Author: Marshall Sashkin, PhD

This proven instrument is based on the classic motivation theories of Maslow and Herzberg. Managers will learn to understand their own motivations as well as take into account employees' motivations as they relate to perform-ance and change issues. MbM teaches managers how to capitalise on employ-ees' natural motivators rather than fo-cusing on external motivators that are less relevant to them.

$17.50 Item Code: HRDP-MBM

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B. Classic Activities for Developing New Managers Editor: Jack Gordon

A hands-on resource of experiential learning activities, complete and ready to use in training sessions. These proven activities are designed to teach a wide variety of management skills to new managers, frontline supervisors, and team leaders. Includes question-naires & surveys to measure & evaluate everything from leadership potential to employee performance plus articles.

$185.00 Item Code: JW-9780787977603

F. Managing by Motivation (MbM) Trainer’s Guide

Author: Marshall Sashkin, PhD

This companion Trainer's Guide for the MbM Questionnaire includes training designs, a lecturette, norms and refer-ences as well as one copy of the ques-tionnaire. Includes a suggested work-shop timetable which incorporates shar-ing results, interpretation, and small-group discussion/report (among other activities) to make up a half-day session for supervisors/managers.

$38.95 Item Code: HRDP-MBMTG



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A. The Change Leader’s Road-map: How to Navigate Your Organisation’s Transformation Authors: Linda Anderson, Dean Anderson

Turn breakthrough change theory into practice with these tools, techniques, & step-by-step processes. Discover how to tailor the most effective change strategy and process plan for your organization, and how to prioritize, integrate, and consolidate the multitude of human and organizational change initiatives re-quired to support future success.

$64.95 Item Code: JW-9780787956400

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B. The Portable Conference on Change Management Author: Alexander Watson Hiam

Real world expertise and techniques for developing an organisation-wide ability to create and embrace fundamental change, incl. 94 reproducible pull-out tools and models. Presented in a unique "conference" format this book contains texts from actual sessions and presen-tations by more than two dozen leading change management experts including their hands-on tools and models.

$155.00 Item Code: HRDP-PORTCHA

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D. Leading Change: ASTD Training Workshop Series Authors: Jeffrey Russell & Linda Russell

Integrate leading-edge change leader-ship models and other theories into your program today with this hands-on-guide which includes handouts, exer-cises, assessments, structured experi-ences and ready-to-use presentations to help you tailor an effective training ses-sion for your organization and change initiative.

$95.00 Item Code: ASTD-TWS-CHG

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E. Training DVD: Managing Change in Tough Times Producer: Ash Quarry, Australia

Many external influences can impact on the success of a business – natural disasters, financial crises, epidemics, even terrorism. In this program Peter Quarry talks with Glenyce Johnson, Managing Director of Peregrine Adven-tures, about her management strate-gies and business experiences during tough times. (Length 12 minutes)


Implementing & Managing Change, Organisational Development

C. Executing Change in the Organization: The Consultant’s Toolkit Authors: Wayne R. Davis

Everything you need for the practical implementation of any change initiative, from simple process-step change to large-scale assimilation projects. This toolkit contains a series of four work-shops--each aimed at a difference audi-ence. All include complete facilitation instructions, activities, assessments & a sample of each participant workbook.

$395.00 Item Code: JW-9780787996666

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D. Changing Organizational Culture: Change Agent’s Guide Author: Marc J. Schabracq

Focusing on the greatest barrier to or-ganizational change - the attitudes and assumptions of people – this innovative guide offers three approaches that col-lectively assist the change process: changing goals through the leader; im-proving effectiveness through the mem-bers; and enriching assumptions through group dialogue. Comes with additional online resources.

$77.95 Item Code: JW-9780470014837

E. Training DVD: Manage Change Successfully Producer: Ash Quarry, Australia

Learn the four personal qualities to successfully manage change as well as the planning and implementation skills required. Find out how to gain commit-ment and overcome resistance.

Length of DVD: 16 minutes.

$324.50 Item Code: TP-9189

B. Game Plan for Change: Participants Workbook Author: Wayne R. Davis

Using this interactive simulation partici-pants have to initiate a major change initiative. The learning process ad-dresses six critical elements necessary to create and execute change; visualiz-ing, discussing, testing, verifying, agree-ing, and acting. Please note that a work-book is needed for each person partici-pating in the simulation.

$39.95 Item Code: JW-9780787996819

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C. Game Plan for Change: Game Board, Set of 4 Author: Wayne. R Davis

This game board based simulation helps participants learn and apply key principles of change in a real-time con-text. The Simulation is conducted in small teams working collaboratively to develop a change strategy and roadmap to successfully implement change based on a selected business case sce-nario. This is a set of four boards and one game board is needed per team.

$67.95 Item Code: JW-9780470457757

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F. Epic Change: How to Lead Change in the Global Age Author: Timothy R. Clarke

Based on a landmark study of large-scale organizational change in busi-ness, healthcare, government, educa-tion, and the non-profit sector, this book unveils the "Power Curve of Change" framework and EPIC system for change management (Evaluate, Prepare, Imple-ment, Consolidate) for leaders who are charged to lead high-stakes change initiatives in their organizations.

$39.95 Item Code: JW-9780470182550

A. Game Plan for Change: A Tabletop Simulation to Ignite Growth through Transforma-tion (Facilitator's Guide Set) Author: Wayne R. Davis

A two-day workshop where teams of participants each select a fictitious case-based organization. They are presented with information, discuss solutions, evaluate alternatives, solve problems, make decisions, & learn how well their business case will execute its change initiative based on their decisions. $135.00 Item Code: JW-9780470254882

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C. The NTL Handbook of Organizational Development & Change

Editors: Jones & Brazzel

An essential tool featuring contributions from leading practitioners, academics, and scholars in the field. Each chapter comprehensively explores a key aspect of organization development including core theories and methods, OD in the international and world setting, practical applications, the future of OD and other vital topics.

$120.00 Item Code: JW-9780787977733

B A. The Toolbox for Change—A Practical Approach Authors: Bill Synnot & Rosie Fitzgerald

Many publications refer to initiatives that might transform individuals, fami-lies, groups, organisations or communi-ties, but there is little literature explain-ing just how to do it. This book fills that gap by providing the practical tools for achieving effective change on any scale. Includes tools for personal awareness, culture, dealing with resistance & more.

$59.95 Item Code: BSA-TOOLCHG

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B. Change by Design: The Strengths of Shared Leadership (Card Pack) Publisher: Innovative Resources

These 60 cards use questions as a pow-erful medium for talking about change & are a great tool for keeping fairness alive in the way we participate and in-clude others in any process of change. After all, change happens best when those who are affected are given the opportunity to let their leadership quali-ties shine and share responsibility.


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F. Pre-Journey Guide Participants complete the self-assessment & reflect on the materials to help prepare them for the workshop - which will then provide the skills for their own journey to Newland.

$19.95 Item Code: JW-9780787988036

Storybook This allegorical book follows a group of animal characters who each represent a different type of work personality as they find a way to not just survive, but thrive, by leading change.

$34.95 Item Code: JW-9780787994402

E. Journey to Newland: Participant’s Workbook Authors: Bill Poole, Greg Gray, Karen Gray

This handy workbook provides a road map for navigating the change journey from start to finish. Its’ comprehensive framework -- with easy-to-follow proc-ess, memorable methodologies, and practical tools -- enables workshop par-ticipants to explore & eventually master the skills most crucial to transforma-tional change: leading change, building teams, valuing differences, and optimiz-ing communication.

$64.95 Item Code: JW-9780787988029

D. Journey to Newland: a Road Map for Transformational Change, Facilitators Guide Authors: Bill Poole, Greg Gray, Karen Gray

This 1 or 2 day workshop provides par-ticipants with a cast of memorable char-acters, a captivating story & a common language designed to help them navi-gate through the often difficult & emo-tionally charged issues that arise during periods of growth and change in organi-zations. Includes animated film on DVD, CD-Rom, detailed script & sample par-ticipant materials. $660.00 Item Code: JW-9780787988012

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A. Building Conflict Competent Teams Authors: Craig E. Runde, Tim E.Flanagan

This book will help your team under-stand how conflict emerges and how to respond in ways that will leverage con-flicts to their advantage. Team mem-bers will learn the importance of estab-lishing a safe team climate, agreeing on processes to guide interactions, and the use of constructive communication skills in order to develop a conflict com-petent team.

$39.95 Item Code: JW-9780470189474

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D. Teaming Up With Insight Author: Dr Patrick Handley, PhD

A positive personality assessment and team-building tool all in one, Teaming Up is an easy-to-use self-scoring profile which helps people gain a clearer un-derstanding of themselves and others. They will discover how they react to stress, differences between how they respond at home and at work, as well as how to communicate and work to-gether more effectively as a team & much more.

$24.95 Item Code: INSI-TEAMUP

C. Team Workout: 50 Interactive Activities Author: Glen Parker & Richard Krupp

A collection of fantastic icebreakers, assessments, games & exercises. For those who want all the necessary mate-rials and a step-by-step protocol for fast and easy implementation, it's all here: the goals, time required, room set-up, materials & detailed instructions for a no-fault experience. Includes debriefing questions to facilitate the transfer of learning back to the workplace.

$215.00 Item Code: HRDP-TEAMWK

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B. How To Contribute To Your Team’s Success (Leader’s Guide + Workbook Set) Author: Mel Silberman, Freda Hansburg

A problem faced by many teams is how to develop into a cohesive unit that thinks “we” rather than “me.” This ready-made, effective 1 hour program helps address this by teaching participants how to influence collaboration & sup-port, work through conflicts, develop innovative ideas and build team com-mitment. Extra workbooks available.

$52.75 Item Code: JW-60MINTEAM-SET

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E. Grand Canyon Adventures: Complete Pack Author: Carmine Consalvo

A library of 6 engaging simulations for edu-cating participants in a 60-90 minute train-ing session against the background of the Grand Canyon. Each includes behavioural definitions & explanations of skills vital to effective teamwork and leadership, such as creativity, consultation, collaboration, con-sensus decision-making, synergy & problem solving. Includes leader’s guide, scene-setting DVD & 60 participant booklets.

$770.00 Item Code: HRDP-GCAPACK

Team Development & Leadership

“Teamwork is the ability to work together toward a common vision. The

ability to direct individual accomplishments toward organizational

objectives. It is the fuel that allows common people to attain uncommon

results.” Andrew Carnegie



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B. Training DVD: Dolphin Dynamics Team Leadership & Management Producer: Animal Antics, Australia

Dolphin Dynamics is a team leadership and management training program like no other. Created by qualified tertiary educators and professional animal be-haviourists, it combines the principles of successful leadership with the secrets behind dolphin training. Included is a 20 minute DVD, Powerpoint slides, leader guide & participant worksheets.

$795.00 Item Code: AA-DOLPHIN

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A. Teamwork Training: ASTD Workshop Series Author: Sharon Boller

Cultivate teamwork by fostering & dem-onstrating teamwork. You will learn how to define and assess key competencies, get senior management buy in for your training plan and implement a winning team training strategy for your organiza-tion. Includes CD-Rom of handouts, tools, training instruments and Power-Point slides that will help you create engaging and results-oriented training.

$95.00 Item Code: ASTD-TWS-TEAM

C. The Team Development Deck: Building Effective Teams Authors: Susan El-Shamy & Gayle Stuebe

Designed to help teams grow & develop into more effective units, the first 26 cards present key characteristics of effective teams which can be used to assess individuals or whole teams to identify development needs. The other 26 cards present team-building activi-ties that can help team members im-prove their working relationships and achieve team goals more effectively.

$49.95 Item Code: HRDC-TEAMDEV

D. Team Emotional & Social Intelligence (TESI) Facilitator’s Guide Set Author: Marcia Hughes, James Terrell

Determine & develop your team's emo-tional effectiveness in the seven dimen-sions required for high performance. Discover the most current information on emotional and social intelligence research and the authors' proven Col-laborative Growth Team Model. Detailed guide & Powerpoint slides included to support your full or half-day workshop.

$200.00 Item Code: JW-9780470259092

E. Participant Workbook Author: Marcia Hughes, James Terrell

The TESI Participant Workbook is an instructional text that will guide partici-pants through the one or half-day work-shop conducted by the facilitator lead-ing this team development initiative. At the end of the workshop, team mem-bers will select one or two goals for improving their skills based on the seven competencies of emotional and social intelligence. You will need a work-book for each course participant.

$34.95 Item Code: JW-9780787988456

F. Team Emotional & Social Intelligence (TESI) Assessment

This ten-minute assessment is the start-ing point for understanding a team's Emotional Intelligence. Each individual in the team completes and scores the assessment, and the results are then aggregated to arrive at a team rating. It measures seven competencies: Team Identity, Motivation, Emotional Aware-ness, Communication, Conflict Resolu-tion, Stress Tolerance, & Positive Mood. Req’d: One assessment per participant.

$19.95 Item Code: JW-9780787988425

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A. Conflict Resolution for Managers & Leaders (Trainer’s Manual) Authors: CDR Associates

This proven training package teaches the key concepts & skills in conflict management, negotiation & dispute resolution. Contents: sample partici-pant’s workbook & a trainer’s manual including interactive exercises, presen-tations, group discussions, skill prac-tices & role play simulations. Extra par-ticipant workbooks available separately.

$260.00 Item Code: JW-9780787985622

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D. 50 Activities for Conflict Resolution (Reproducible) Authors: Selma Myers & Jonamay Lambert

This great collection includes 25 x inter-active group learning activities to ex-plore conflict and provide practice in skills that help to resolve it, and a fur-ther 25 x individualised exercises and assessments that are ideal for pre-work prior to group training sessions or which can be distributed to participants for their own self-development.

$235.00 Item Code: HRDP-50CONFLICT

C. Meet & Greet Thumball

Players throw it, catch it, and then an-swer the question that is found under their thumb. You set the rules or use ours: the possibilities are endless! Play-ers share ideas, experiences and per-sonal preferences. Allows discovery of similarities and differences and genuine interest in each other’s lives. Builds collaborative and inter-personal skills at work, school and home. Size: 6” with 32 panels in red and yellow.

$24.95 Item Code: TB-1007

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B. Training DVD: 7 Steps to Improving Communication Producer: Ash Quarry, Australia

This program introduces seven key steps participants can put into practice straight away to help improve their com-munication skills. These practical steps are: identify a checklist of skills, get feedback from others, summarise skills that need development, develop skills, actively experiment with new skills, evaluate progress and celebrate your success. DVD Length: 13 minutes.

$324.50 Item Code: TP-7817

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E. The Pfeiffer Book of Successful Communication Skill-building Tools Editor: Jack Gordon

This great book is packed with articles, ready-made experiential learning activi-ties and inventories, questionnaires and surveys that help trainees understand their own communication habits, meas-ure the health of actual relationships, and shed light on communication prac-tices within the organization.

$47.95 Item Code: JW-9780470181805

Conflict, Communication & Interpersonal Skills

“Good communication is as stimulating as black coffee, and just as hard to

sleep after. “ Anne Morrow Lindbergh



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E. The Art of Conversation (TAOC)

TAOC is a 100 card pack of fascinating conversation starters that can be used for everything from dinner party conver-sation, openers or icebreakers for team meetings or groups, through to relation-ship therapy and more. Discover more about people you know, or those you don't! Designed to facilitate and teach the art of conversation & improve com-munication skills in a non-threatening, non-judgemental environment.

$19.95 Item Code: TAOC-CARDSET

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A. Influence Styles Inventory Author: Marshall Sashkin

A self-scoring inventory for assessing the three communication styles that people use to influence others: Passive, Assertive, and Aggressive. This tool will also help develop a practical under-standing of how the three styles differ so participants can learn how to use assertion effectively, as a distinct alter-native to aggression or passive avoid-ance. Trainer’s Guide also available.

$17.50 Item Code: HRDP-ISI

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C. Training DVD: Conflict Management Producer: VEA Group, Australia

Set in the production office of a fictional current affairs program, this DVD pro-vides a dramatic perspective on the place of conflict in workplace communi-cations and explores strategies for deal-ing with everyday conflict situations. Includes insights on the role of conflict in the workplace, the conflict spiral, and conflict management strategies. Length: 27 minutes.

$544.50 Item Code: TP-9135

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B. How to Bring Out the Better Side of Difficult People (Leader Guide + Workbook Set) Authors: Mel Silberman, Freda Hansburg

Faced with people we don’t like or don’t understand, most of us tend to write them off, or worse still, vent about them to others. This great title from the popu-lar 60-Minute Active Training Series offers you an effective, yet brief training session that teaches you how to ap-proach difficult people in productive ways. Extra workbooks available.

$52.75 Item Code: JW-60MINDIFF-SET

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D. How to Speak Up With-out Putting Other’s Down (Leader Guide + Workbook Set)Authors: Mel Silberman, Freda Hansburg

Assertive people are able to clearly make their point, speak their mind, and express their needs while maintaining others’ self-esteem. This 60 minute workshop will help participants express themselves clearly, directly & tactfully. They’ll learn to be straightforward with-out offending others, stand their ground & be persistent. Extra workbooks avail.

$52.75 Item Code: JW-60MINSPK-SET

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F. How to Resolve Conflict Effectively (Leader Guide + Workbook Set) Authors: Mel Silberman, Freda Hansburg

Faced with conflict, people often seek victory rather than agreement. However, to be successful requires taking a differ-ent approach where both parties bene-fit. This ready-made 60 minute work-shop teaches participants the skills they need to successfully resolve con-flict and create win-win situations. Extra workbooks available separately.

$52.75 Item Code: JW-60MINCONF-SET

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A. Influencer: The Power to Change Anything Authors: Kerry Patterson et al

This thought-provoking book combines the remarkable insights of behavioural scientists and business leaders with the astonishing stories of high-powered influencers from all walks of life. You'll be taught each and every step of the influence process-including robust strategies for making change inevitable in your personal life, your business, and your world.

$36.00 Item Code: MGH-9780071484992

C. Training DVD: Developing Assertiveness Producer: Ash Quarry, Australia

We all need to know how to be asser-tive, but many people feel overwhelmed or stressed when faced with a particular person or situation. Learn practical skills you can use to communicate as-sertively - both in and out of the work-place. Examples include: Your Boss Overloads You, You Are Under-Confident In Meetings and A Customer Is Attack-ing You Personally. Length: 16 mins.

$324.50 Item Code: TP-7834

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E. 50 Activities for Developing People Skills (Reproducible) Authors: Jacqueline Stewart & David Cooper

These great activities are designed to improve interpersonal skills, enhance mgmt performance, create effective teams & improve communication within your organization by building skills such as assertiveness, presentation, verbal communication, listening and non-verbal communication. They range from under 30 minutes to 2 hours in length.

$235.00 Item Code: HRDP-50PEOPLE

D F. Discussing the Undiscussable: Overcoming Defensive Routines Author: William R.Noonan

Well-meaning, smart people often cre-ate vicious cycles of defensive behavior to protect themselves from embarrass-ment and threat. Discover why that hap-pens and what to do about it, with this set of practical “how to” exercises for detecting, surfacing, and discussing organizational defensive routines in a safe and productive way. DVD included.

$77.95 Item Code: JW-9780787986322

B D. Training DVD: The Nature of Workplace Communication Producer: Training Point, Australia

This informative program is about com-municating in the workplace and follows a week in the life of fictional cleaning company Clean as Krystal. With man-ager Barry Walton as your guide, this 'mockumentary' will assist team mem-bers to apply the communication theory in the workplace. Length: 27 minutes

$544.50 Item Code: TP-9133

B. Insight Inventory (Short Version) - 5 Pack Author: Dr Patrick Handley PhD

This easy-to-use self-scoring inventory is designed to help people understand themselves and others. It measures behaviour on four scales: getting your way (direct or indirect), responding to people (reserved or outgoing), pacing activity (urgent or steady) and dealing with details (unstructured or structured) in both the Work and Home environ-ments. On special while stocks last.

$79.95 $49.95 Item Code: INSI-FORMB

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A. A Pocket of Stones Produced by: Innovative Resources:

These delightfully tactile stone charac-ters provide a unique way of talking about feelings, as each ceramic head in this hand-crafted set of 12 is a different shape and has a different facial expres-sion. They can be used by themselves or with other play therapy materials to open up conversations about what is happening in our lives. Each set comes in a small canvas drawstring pouch with a mini booklet of suggested uses.


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D. 50 Activities for Developing Emotional Intelligence (Reproducible) Author: Adele B.Lynn

The 50 activities contained in this binder focus on developing skills in five key areas: self-awareness and control, empathy, social expertise, personal influence, and mastery of vision. It in-cludes icebreakers, self assessments, interactive exercises and self-reflection exercises, which range from 20 to 90 minutes in length.

$235.00 Item Code: HRDP-50EMOT

C. A Coach’s Guide to Emotional Intelligence Authors: J.B. Terrell & Marcia Hughes

This groundbreaking book combines the topics of coaching & emotional intelli-gence in a down-to-earth resource for coaches, facilitators, and consultants. It offers a number of elegant solutions for developing the authentic emotional skills needed to meet the challenges of today s increasingly complex world and shows how EI coaching can be applied within organizations.

$59.95 Item Code: JW-9780787997359

C E. Emotion Mania Thumball Players throw it, catch it, and then re-spond to the emotion panel under their thumb. You could ask them to define the emotion, act it out, identify a book or movie character who exemplifies that emotion, or share a time when they felt that emotion and why. The possibilities are endless! However you use it, this Emotion Thumball will help players grow in their understanding of feelings and develop their EQ.

$18.95 Item Code: TB-1005

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Emotional & Social Intelligence

“It is very important to understand that emotional intelligence is not the

opposite of intelligence, it is not the triumph of heart over head -- it is the

unique intersection of both.” David Caruso

B. Training DVD: Developing Emotional Competence Producer: Ash Quarry, Australia

The concept of Emotional Intelligence has taken the world by storm. But what is it and how do you develop it? Get the simple, practical answers in this Austra-lian-made DVD which looks at four key areas: understanding what emotional competence is, emotional self control, understanding other’s emotions and developing social skills. DVD Length: 15 minutes.

$324.50 Item Code: TP-9132

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C. Handbook for Developing Emotional & Social Intelligence Authors: Marcia Hughes et al

This authoritative collection of best practices, case studies & tools show-cases the application & development of emotional & social intelligence in the workplace. A rich collection of knowl-edge and solutions, it will appeal to anyone involved in developing leaders & teams & features topics such as leader-ship, recruitment, conflict resolution, team development & stress mgmt.

$99.95 Item Code: JW-9780470190883

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A. Words Card Pack Publisher: Innovative Resources

Single, unadorned words can have a power and a resonance; they stand like beacons to illuminate our feelings, memories & stories. Each of these 100 cards features a word to prompt reflec-tion and conversation about life, strug-gle, sadness, friendships, dreams, joy, grief, and death - all of what it means to be human. Use them to encourage dis-covery & conversation in group work, facilitation, creative writing and more.


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D. Emotional Intelligence Skills Assessment - (EISA) Deluxe Facilitator’s Set Authors: Steven J.Stein et al

A complete package for conducting a dynamic workshop and assessment designed to introduce EI into any organi-zation. It provides the materials and strategies facilitators need to measure & increase intra & interpersonal aware-ness. Includes Powerpoint slides, facili-tator scripts, a sample Participant Work-book, and a sample EISA assessment.

$360.00 Item Code: JW-9780470499443

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E. EISA Workshop: Participant Workbook Authors: Steven J.Stein et al

Designed for use in the EISA workshop, in which you will be given the opportu-nity to measure your skills in five key areas that most influence personal per-formance, this companion workbook will help you better understand how emo-tional and social skills impact your per-formance and how you can strengthen your effectiveness by using these skills successfully.

$64.95 Item Code: JW-9780470462102

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F. EISA Self Assessment Authors: Steven J. Stein et al

Developed in partnership with MHS (the same company who brought you the EQ-i®), The EISA: Self is a 50-item assess-ment that measures EI on 5 scales: Perceiving, Managing, Decision Making, Achieving, and Influencing. It will help you better understand how emotional and social skills impact your perform-ance and how you can strengthen your effectiveness by using these skills suc-cessfully. No accreditation required.

$27.95 Item Code: JW-9780470248652

B. Mood Dudes Pack (Set of 5 Heads + Mood Cube)

Mood Dudes are a set of 5 squeezable cartoon faces depicting shocked, happy, disgusted, sad & anxious feelings through facial expressions. The Mood Cube is a brightly illustrated tool that helps people share and express their feelings. It invites fun and play, opening into many shapes to reveal all sorts of emotions that one goes through in the course of a typical day/week.

$59.00 Item Code: SCED-MOODPACK



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E. Creativity & Personality Type : Understanding & Inspiring the Many Voices of Creativity Author: Marci Segal

This inspiring book reveals how your pattern of personality naturally trans-lates and uses creative energies. You will learn your essential energy pattern how to shift your energies to open your-self to new perspectives and how to use helpful tools to deliberately inspire the release of creativity in others as well as yourself.

$39.95 Item Code: ACER-CREATIVITY

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D. BRW Innovation Toolkit Publisher: Business Review Weekly

These 80 Australian-made cards are designed to provoke & guide discussion about innovation & stimulate thoughts on how to improve the way you currently do business. Use it to improve staff motivation, creativity and involvement, while discovering where your business is succeeding and where it is falling short. Divided into 10 'gateways', each is designed to provide a different view & address the innovation challenge.

$150 NOW $59.95 Item Code: CB-20012

C. Name the Frame Publisher: Innovative Resources

This unique kit of 32 cards contains over 130 questions for assisting indi-viduals, companies, schools, governing bodies and community groups to make socially-just decisions. These cards will help people reflect on the outcomes and processes of their decision-making by examining their decisions from vari-ous perspectives including gender stereotypes, language, consultation, culture, community building & labelling.


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B. Training DVD: Creative Brainstorming for Innovation Producer: Ash Quarry

There is increasing interest in innova-tion and creativity, but how do we foster these practices? Psychologist Peter Quarry interviews Yvonne Adele, and investigates practical ways to help your staff access their creative thinking. Key points covered include: what is innova-tion, defining the business challenge & creative brainstorming exercises. DVD Length: 16 minutes.


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A. 101 Activities for Teaching Creativity & Problem Solving Author: Arthur B. VanGundy

Problem-solving skills are highly valued, but the question is how can employees learn to deal in innovative ways with new data, methods, people, & technolo-gies? This groundbreaking book offers 101 idea-generation activities that si-multaneously teach the underlying prob-lem-solving and creativity techniques involved, each with facilitator notes & tips on when & how to use them. 416pg

$110.00 Item Code: JW-9780787974022

Creativity & Innovation, Decision Making & Problem Solving

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C. Personal Creativity Assessment Author: Alexander Hiam

Are you creative? You probably are, as everyone is capable of creative thinking at some level. By using this great tool, you can look closely at the 31 Creativity Barriers and 31 Creativity Enablers to see which ones relate to you. By doing this you can not only gauge how crea-tive your workplace behavior is right now, but you can also identify how to make it more creative.

$17.95 Item Code: HRDP-PCA

A B. Personal Creativity Assessment Leaders Guide Author: Alexander Hiam

This leaders guide includes 3 separate training modules and handouts to im-prove the application of creativity in daily work, develop personal creativity, and use structured creative thinking techniques for a variety of business uses. Exercises facilitate the interpreta-tion and scoring of the Personal Creativ-ity Assessment.

$49.95 Item Code: HRDP-PCALG

B A. What Would You Do? A Game of Ethical & Moral Dilemma (FG & Workbook) Author: Lorraine L.Ukens

In these eight decision-making scenar-ios, players have to decide whether to take a collaborative or competitive road. Points are based on how an individual’s choice compares with those of the other players. Each further scenario turns up the heat & forces the participants to make increasingly difficult ethical deci-sions. Extra workbooks available.

$59.90 Item Code: JW-WWYD-SET

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D. Decision-Making Style Inventory (DMI) Author: William C. Coscarelli

The DMI is a powerful tool for helping leaders immediately understand their decision-making style, identify potential roadblocks to career advancement, and learn more effective ways of interacting with others. This validated and reliable assessment can be used in numerous developmental situations such as for-mal leadership training, coaching, and even performance appraisals.

$19.95 Item Code: JW-9780787988395

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E. Facilitator Guide Package Author: William C. Coscarelli

The DMI Facilitator's Guide offers every-thing you need to successfully adminis-ter the Decision Making Style Inventory. The Guide includes the inventory's com-plete technical data -- validation, corre-lation, and reliability statistics; a section devoted to decision making theory; ad-vice on creating action plans for devel-oping style flexibility; and a sample of both the Decision Making Inventory and the Participant's Workbook.

$67.95 Item Code: JW-9780787997144

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F. Decision-Making Style Participant’s Workbook Authors: William C. Coscarelli, D. Johnson

The most recent research into decision-making suggests that the most effective leaders are the ones who are able to adapt their decision-making style over time as their roles and responsibilities change. Use the Decision-Making Inven-tory Participant s Workbook in conjunc-tion with the Inventory to determine your decision-making style.

$27.95 Item Code: JW-9780787988418



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A. Developing & Measuring Training the Six Sigma Way Authors: K. Islam & E. Trolley

This important resource translates the popular Six Sigma methodologies, tools and techniques in a way that is custom-ized specifically for the design, imple-mentation & measurement of employee development programs. A proven alter-native to the Kirkpatrick Model, this new model offers a more effective method for designing and testing the effective-ness of training.

$64.95 Item Code: JW-9780787985332

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E. Rapid Instructional Design: Learning ID Fast & Right Author: George M. Piskurich

Take a no-nonsense walk through all the steps in the instructional design process and each step is clearly ex-plained. Topics addressed include: learning analysis, return on investment and designing asynchronous and syn-chronous e-learning. Includes illustra-tive examples of storyboards and pro-fessional commentary and case studies from professionals in the field.

$64.95 Item Code: JW-9780787980733

C. The Value of Learning: How Organizations Capture Value & ROI & Translate It into Support, Improvement, and Funds Author: J & P Phillips

A hands-on guide for implementing all types of L & D programs, which offers a proven approach to measurement and evaluation for learning and develop-ment that can be replicated throughout an organization, enable comparisons of results from one program to another & ultimately improve ROI.

$59.95 Item Code: JW-9780787985325

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B. Writing Training Materials That Work: How to Train Anyone to do Anything Authors: W.R. Foshay et al

This easy-to-use guide identifies, synthe-sizes & summarises best practices in Instructional Design. The authors' ap-proach is easy to implement and consis-tently gets results because it focuses on teaching deep understanding and prob-lem-solving, allowing learners to gener-alize and transfer learning to new situa-tions without re-training.

$79.95 Item Code: JW-9780787964115

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D. The Training Needs Analysis Toolkit Authors: Brenda Gibson & Sharon Bartram

Use this toolkit as a resource for analys-ing training needs, selecting training strategies & developing training plans to meet the identified needs. This second edition contains 22 reproducible instru-ments and surveys for gathering infor-mation at all levels of your organisation. It includes proven techniques for trans-forming your data into realistic training strategies and solutions. Includes CD.

$92.50 Item Code: HRDP-TNAT2

Developing Training, Measuring Effectiveness, & Using Technology

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A. Terrific Training Materials Author: Darlene Frank

Learn how to incorporate the power of more effective graphic design in your manuals, handouts and job aids. This unique resource will help you improve the visual appeal and effectiveness of your printed materials through the use of graphic design techniques. Whether you're designing a one-page handout or a 200 page leader's guide this book is a rich resource you can turn to for layout ideas and advice.

$61.50 Item Code: HRDP-TTRNMAT1

C E. Getting Your Money’s Worth from Training & Development Authors: A M Jefferson et al

This unique flip-sided book (one side for participant’s, the other for manager’s) explains how to create an environment that supports the participant's success-ful transition from program learning to producing valuable results. The tools and suggestions are a formula for suc-cess that will add value to virtually any learning and development initiative.

$34.95 Item Code: JW-9780470411124

E A C. Training DVD: Getting the Most Out of Training Producer: Ash Quarry, Australia

Uncover the five most common blocks learners experience that stop them benefiting from training. Gain practical techniques for taking more personal responsibility to ensure you maximise your learning. Ideal viewing to motivate those about to engage in a training ac-tivity. DVD length: 13 minutes.

$324.50 Item Code: TP-7824

B. Developing Technical Train-ing: Classroom & Computer-based Instructional Materials Author: Ruth Colvin Clark

This classic book outlines a systematic approach called the Instructional Sys-tems Design (ISD) process that shows how to teach technical content defined as facts, concepts, processes, proce-dures & principles. Whether you teach “hard” or “soft” skills, or design lessons for workbooks or computers, you’ll find the best training methods in this book.

$52.95 Item Code: JW-9780787988463

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D. Designing the Smart Organization: How Break-through Corporate Learning Initiatives Drive Strategic Change and Innovation Author: Roland Deiser

For any company that wants to compete in the 21st century, this innovative book offers inspiring perspectives for inte-grating corporate learning as a core business practice that will create sus-tainable strategic and organizational capabilities.

$59.95 Item Code: JW-9780470490679

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F. Managing the Training Func-tion for Bottom-Line Results Author: Jean Barbazette

Great advice for managing the function including staff management, communi-cating expectations, setting the learning agenda, coaching subject matter ex-perts, hiring consultants & vendors, managing content, working with learn-ing portals, setting up & managing a resource centre, marketing & building internal support for training & integrat-ing learning into the business.

$59.95 Item Code: JW-9780787982430



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E. The Trainer’s Balanced Scorecard (BSC) Authors: A. Pangarkar & T. Kirkwood

Learning & Growth, one of the compo-nents of the Balanced Scorecard (BSC) is largely misunderstood, underutilized, & ineffectively applied. This book pro-vides proven guidance & customizable tools to change that by measuring the role of learning and performance, link-ing it to organizational objectives, and communicating results to management in a language they’ll understand.

$67.95 Item Code: JW-9780787996581

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C A. Pfeiffer Guide to Training Basics: Complete 3 Volume Set Author: Janis Fisher Chan

These three essential volumes will give you step-by-step information that walks trainers through all phases of designing a winning workshop, detailed guidelines & tools to help trainers (both new & seasoned) prepare for & deliver training workshops that will meet objectives and engage participants, and an important collection of information on key funda-mentals for trainers of all kinds.

$135.00 Item Code: JW-9780470526514

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B. Efficiency in Learning Authors: R.C. Clark et al

Discover the most effective ways to use the three fundamental communication of training: visuals, written text, and audio. Regardless of how you are deliv-ering your training materials—in the classroom, in print, by synchronous or asynchronous media—the book’s meth-ods are easily applied to your lesson presentations, handouts, reference guides, or e-learning screens. Clearly illustrated with real-world examples.

$69.95 Item Code: JW-9780787977283

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D. Writing Learning Outcomes E-Book & Templates Author: Leslie Allan

Writing meaningful learning outcomes is a critical link between the organization’s perceived skill needs & meeting them. Yet many trainers struggle with writing learning objectives that satisfy the needs of their organization & of learn-ers. Wherever and whatever you train, this guide will help you create greater value from your training programs. This is an e-book + MS Word templates.

$24.50 Item Code: BP-9780980461923

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F. The Blended Learning Book Author: Josh Bersin

A user manual for implementing blended learning that will guide you on combining technologies with traditional training models to create high-impact programs that drive superior business results (not just reduce costs). Filled with real-world examples and case stud-ies from organizations such as Accen-ture, Cisco, FedEx, IBM, Novell, the U.S. Navy & more, e-learning veteran Josh Bersin looks at what works!

$67.95 Item Code: JW-9780787972967

C. Training DVD: How to Develop Your People Producer: Ash Quarry, Australia

Everyone needs a development plan with career goals – and one that is re-viewed regularly. Here are useful guide-lines for developing people that outline practical tips, classic mistakes and the four key steps in developing people, which are: determine training needs, choose learning strategy, implement strategy & evaluate training and devel-opment. DVD Length: 12 minutes. $324.50 Item Code: TP-TP035AQ

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E. The Training Trilogy Author: Dick Leatherman

The goal of this book is to provide the classroom trainer with practical and real-world ideas for designing and delivering training that meets the real needs of participants and keeps them excited, engaged and learning. The book begins where your job as a trainer does – with needs assessment. The next section looks at designing the program, and the book ends with the steps with the steps to becoming effective in the classroom.

$61.50 Item Code: HRDP-TT3

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B. Aligning Training for Results Author: Ron Drew Stone

This versatile resource cuts through the flood of models & processes to help guide trainers through assessing, de-signing & delivering training solutions that achieve real & measurable results. Full of evidence-based tools, templates, strategies &assessments, this one-of-a kind book addresses all aspects of the training process, from needs assess-ment through to determining transfer risk and designing transfer strategies.

$67.95 Item Code: JW-9780470181751

C A. Handbook of Leadership Development Evaluation Editors: K. Hannum et al

This book will help you answer the most common questions about leadership development efforts, including what strategies work best to enhance leader-ship and whether the time and money spent on leadership development is worthwhile. Filled with examples, tools & the most innovative models and approaches for evaluating leadership development in a variety of settings.

$130.00 Item Code: JW-9780787982171

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C. Training DVD: Adult Learning Principles Producer: Ash Quarry, Australia

Are you involved in designing or deliver-ing training and education to adults?

If so, then this 18 minute training DVD will help you discover how adults learn best and avoid the common mistakes often made in adult training and educa-tion.

$324.50 Item Code: TP-9183

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D. Establishing the Value of Training (with CD-Rom) Authors: Fisher & Ruffino

Need to build a business case for mak-ing training investments or determine what those investments yield? These guidance job aids and computerised worksheets (on CD) for calculating train-ing costs & returns will help. They pro-vide proven strategies for combining traditional return-on-investment meth-odologies with assessments of other less tangible benefits of training.

$125.00 Item Code: HRDP-EVT

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F. Training Workshop Essentials: Designing, Devel-oping & Delivering Learning Events That Get Results Author: Robert W.Lucas

This important book offers trainers an effective, efficient approach for design-ing training workshops & sessions that incorporate concepts from research on how the human brain best obtains, re-tains & recalls information. Includes selecting a topic specifically to address audience needs & much, much more.

$67.95 Item Code: JW-9780470385456



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E. Training & Collaboration With Virtual Worlds Authors: Alex Heiphetz, Phd & Gary Woodill

Learn how virtual worlds can help you create training & recruitment programs that attract quality talent, build great teams & connect a global workforce—all for less than your current training budget. This hot new release introduces the available technologies, helps you match virtual tools to your organiza-tional needs, & why virtual programs are taking off in leading companies.

$55.00 Item Code: MGH-9780071628020

A. Learning in 3D: Adding a New Dimension Authors: K. Kapp & T. O’Driscoll

An ideal resource for those responsible for teaching the next generation of learning on the Internet. It describes how learning needs to be adapted to 3D environments & includes the tools L & D professionals will need in order to ad-vance 3D learning within their organiza-tions. The author also describes how the merger of learning and work will shape future 3D environments.

$79.95 Item Code: JW-9780470504734

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C. Unlimited: The New Learning Revolution & The Seven Keys to Unlock It Authors: Gordon Dryden & Jeanette Vos

In this era of Nokia, Apple iPod and iPhone we have welcomed in a new world of interactive, global & personal-ized learning. Technologies like these are the catalysts to reinvent education, schooling & learning - even global cyber-universities. Discover how with engaging real-life case studies on the brilliant use of technology from around the world

$50.00 Item Code: LW-UNLIMITED

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B. Podcasting 101 for Training & Development Author: Kaliym A. Islam

This groundbreaking book provides an innovative approach to designing and developing podcasts that can improve employees' productivity by providing them with easy-to-access up-to-date information. It will help you decide if podcasting is the right solution for your organization & if so, guide you to make the right decisions on the software and hardware you will use to create them.

$47.95 Item Code: JW-9780787988494

D F. Engaging Learning: Designing E-Learning Simulation Games Author: Clark N. Quinn

Here is a unique framework for system-atically aligning the key elements of learning and engagement with a proven design process for e-learning games. This nuts-and-bolts guide, which is both research-based and grounded in experi-ence, offers the tools needed to trans-form learning experiences from hum-drum to fun.

$67.95 Item Code: JW-9780787975227

F B D. Educational Image Jumbo Playing Cards (12 x 17cm) Published by: Education Illustrated

Keep feedback focused on teaching techniques without allowing personal feelings or other factors to become dis-tracting. This pack of 52 cards features learning-related funny, wise, inspiring or thought-provoking cartoons. Can be used as a unique tool for gathering par-ticipant feedback, discussion starters for talking about what makes training great, as icebreakers or simply for fun.

$23.95 Item Code: EDI-CARDSJUMBO

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B. Facilitation Skills Inventory Deluxe Administrators Set Author: Ingrid Bens

Now a core competency for anyone who runs meetings, leads a team or man-ages a project, facilitation is also a vital core leadership capability. There is a significant need for standardized facili-tation skills testing that is both reliable and readily available. In this training package, facilitation expert Ingrid Bens includes all the necessary components for conducting her highly acclaimed Facilitation Skills Inventory (FSI).

$215.00 Item Code: JW-9780470409138

A. The IAF Handbook in Group Facilitation Editor: Sandy Schuman

Sponsored by the International Associa-tion of Facilitators, this indispensable resource offers the need-to-know basics in the field from 50 leading practitio-ners and scholars. Included are: suc-cessful strategies & methods, founda-tions & resources for anyone who works with groups. Suitable for new and aspir-ing practitioners & a reliable reference for experienced group facilitators.

$115.00 Item Code: JW-9780787971601

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C. Facilitation Skills Inven-tory Participant Guide Author: Ingrid Bens

This highly flexible tool offers a stan-dardized set of criteria for assessing the current skill levels and training needs of managers and leaders. It allows employ-ees to assess their current level of com-petency, trainers to design effective classroom activities and educational institutions to reliably test for compe-tence and is an ideal starting point for gauging, better understanding, and honing your facilitation skills.

$27.95 Item Code: JW-9780470189054

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E. Advanced Facilitation Strategies Author: Ingrid Bens

This field guide is a next-step resource for project leaders, managers, teachers & other facilitators who want to hone their skills in order to deal with complex situations. It offers practical strategies and techniques for working with chal-lenging everyday situations, based on experience gleaned from hundreds of facilitated activities in organizations of all sizes and in all sectors.

$69.95 Item Code: JW-9780787977306

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D. Facilitation Skills Inventory Observer Guide Author: Ingrid Bens

Based on Ingrid Bens' best-selling book Facilitating with Ease, your Observer Guide will give you an opportunity to test participants' facilitation skills by administrating the author's highly ac-claimed Facilitation Skills Inventory (FSI). This tested assessment will help you provide invaluable feedback on the participants' core knowledge, tactical awareness, and observed behaviors.

$14.95 Item Code: JW-9780470189030

Training & Facilitation Skills

“Training is everything. The peach was once a bitter almond; cauliflower is

nothing but cabbage with a college education." Mark Twain

"It's all to do with the training: you can do a lot if you're properly trained."

Elizabeth II, Queen of Great Britain



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D. The Complete Guide to Facilitation Authors: D. Jamieson & T. Justice

Help your team leaders & group facilita-tors prepare more effectively for meet-ings, improve group processes, & follow up to ensure more productive outcomes from sessions. This classic resource has a wealth of practical information for everyone from the inexperienced to the seasoned professional including 100+ reproducible forms, checklists, planning aids & guides. CD-Rom included.

$195.00 Item Code: HRDP-CGF

E. The Trainer’s Portable Mentor Author: T.Gargiulo et al

Share the passions & key lessons from an all-star cast of respected training professionals in five core areas: Design-ing Training, Delivering Training, Work-force Performance & Learning, Meas-urement & Evaluation, & Professional Development. Includes over 60 articles plus additional resources on a special Web site; checklists, case studies, as-sessments & an easily customizable CD.

$79.95 Item Code: JW-9780787994280

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C. Training Tales DVD Produced by: Training Key, Australia

This 25-minute DVD is designed to sup-port training in facilitation and presenta-tion skills - mapped to TAA04. It pro-vides a light hearted, user-friendly, yet powerful approach to teaching the art of training design and delivery. Material that is often dry and difficult is pre-sented in engaging ways to educate as well as entertain the viewer and provide a resource for ongoing learning and discussion.

$434.50 Item Code: TTK-TALES

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D. The Accidental Trainer: A Reference Manual for the Small, Part-Time, or One-Person Training Department Author: Nanette Miner

Here are the basic tools needed by “accidental trainers” for success —from understanding the various roles they will play to identifying where best to apply limited time & resources. It offers a wealth of information for working within the constraints of a small, part-time, or one-person training department.

$47.95 Item Code: JW-9780787980467

B. Training from the Back of the Room: 65 Ways to Step Aside & Let Them Learn Author: Sharon Bowman

Here are 65 training strategies guaran-teed to deliver outstanding training re-sults no matter what the topic, group, or learning environment. Now, trainers can replace the traditional "Trainers talk; learners listen" paradigm with a radical new model for designing and delivering instruction: "When learners talk and teach, they learn."

$52.95 Item Code: JW-9780787996628

F. Retreats that Work: Everything You Need to Know About Planning & Leading Great Off-Sites Author: M. Liteman et al

Discover how to design & lead retreats, know how to recover when things go wrong & run great activities. A CD-ROM allows you to print out chapters for dis-tribution to key leaders, duplicate tem-plates & produce handouts for specific exercises. Whether you're planning to lead an offsite retreat for the 1st time, or the 99th, this is the resource you need.

$69.95 Item Code: JW-9780787982751

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F. 101 Ways to Make Training Active Author: Mel Silberman

This book showcases the highly suc-cessful Active Training method with real case examples. Includes 200 training tips that form the nuts-and-bolts of suc-cessful active training, which are incor-porated in the book's top ten lists to show how to build quality, activity, vari-ety, and direction into your training pro-grams. CD-Rom of top ten lists included for easy printing and distribution.

$79.95 Item Code: JW-9780787976125

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A. Optimising the Power of Action Learning Author: Michael Marquardt

This hands-on book focuses on the six essential components that make action learning work: the problem, group diver-sity, a reflective inquiry process, action strategies, a commitment to learning & the all-important participation of a well-trained action learning coach. It offers step-by-step procedures & specific strategies for introducing & sustaining action learning in any organizations.

$85.00 Item Code: PAG-9780891061915

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B. The Ten Minute Trainer: 150 Ways to Teach it Quick and Make it Stick Author: Sharon L. Bowman

Discover training-room-proven exercises and activities -- many derived from the high-impact strategies of NLP and Accel-erated Learning -- and reduce delivery time, increase retention and improve knowledge and skill transfer. These back-pocket activities are easy, quick, topic-related, fun, & can be drawn on with a minimum of preparation. They range from 1 to 10 minutes in length.

$52.95 Item Code: JW-9780787974428

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C. The Accelerated Learning Handbook Author: Dave Meier

Discover how today's corporations are benefiting from accelerated learning to speed training time, improve results, and reduce costs. This is the first defini-tive book to explain state-of-the-art ac-celerated learning techniques to train-ers and teachers, and features 40 tech-niques designed to save money while producing far better results.

$75.00 Item Code: MGH-9780071355476

E. The Ultimate Trainer’s Pack This pack of 10 hot Trainer's titles from the Management Pocketbooks range contains some of the most vital topics in training today, ranging from how to cope with 'challenging' course participants through to evaluating the impact of training and just about everything in between. Includes: Managing Difficult Participants, Facilitator's, Icebreakers, Learner's, Openers & Closers, Team-building Activities, Trainer's, Training Evaluation, Training Needs Analysis & Trainer Standards Pocketbooks.

$165.00 Item Code: N-TRAINPACK

D. The Essential Guide to Training Global Audiences Authors: L. Irwan & R. McClay

This groundbreaking book offers a much-needed guide for anyone who must design and deliver excellent learn-ing experiences for people from a cul-ture other than their own. It’s filled with proven guidelines for multicultural train-ing, solid techniques for training inter-national adult learners, and advice for the preparation of culturally sensitive presentations.

$79.95 Item Code: JW-9780787996611



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B. Picture This Card Pack Publisher: Innovative Resources

This set of 75 original colour photo cards is a powerful interpretative tool that has the ability to stimulate the imagination, memory & emotions by capturing different aspects of our jour-ney through life: the mundane, the whimsical, the soulful, the playful, the challenging, the imaginative, the chilling and the joyful. A catalyst for people to tell their stories & a creative tool for trainers & facilitators of all kinds.


A. Changing Pace: Outdoor Games for Experiential Learning Author: Carmine Consalvo

This 200-page binder will enable train-ers to make effective use of the out-doors as a vehicle for learning. It con-tains 63 creative games that can be conducted easily & safely with a mini-mum of materials & preparation. Many of the activities can be run equally well indoors. Each includes objectives, ma-terials & time needed & instructions.

$92.50 Item Code: HRDP-CPACE

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D. Design Your Own Games & Activities Author: Sivasailam Thiagarajan

Smart trainers know that games and activities can involve adults in learning like no other instructional method and no one knows more about games than Sivasailam "Thiagi" Thiagarajan. In this must-have resource, Thiagi shows you how to customize more than thirty dif-ferent kinds of games -- games that fit the circumstances perfectly and that can be designed in mere minutes.

79.95 Item Code: JW-9780787964658

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Creative Training Tools & Techniques

“The real voyage of discovery consists not in seeking new lands, but in

seeing with new eyes." Marcel Proust, French novelist

"The art of teaching is the art of assisting discovery."

Mark Van Doren, poet

E. The Big Book of Brain Building Games Authors: Edward Scannell & Carol Burnett

Use the secrets of brain science to im-prove communication, interpersonal relations, and productivity in any team or group with these interactive games that build brain function in fun and en-gaging ways. They’ll help your team improve information retention, camara-derie, and productivity--and they require few or no props. Learn what triggers will help your group think and work better.

$39.95 Item Code: MGH-9780071635226

C. The Big Book of Humorous Games Authors: Doni Tamblyn & Sharyn Weiss

These witty, engaging games will help to create memorable lessons in numerous basic training topics, including customer service, teambuilding, creative problem solving, time management, and more. Step-by-step instructions work with doz-ens of reproducible handouts and work-sheets help trainers and speakers mini-mise preparation time and maximized training success.

$36.00 Item Code: MGH-9780071357807

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E. Time Timer Countdown Clock (or CD) This innovative tool allows you to see & "feel" time elapse by graphically show-ing you how much time is left. This vis-ual display of time 'counting down' will help you manage & measure games, exercises, training sessions, projects, team activities, staff meetings, or any other kind of timed activity up to 60 minutes in length.

19.5cm clock $69.00 Code: TT-A1W

CD (for 5 users) $49.00 Code: TT-5W

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A. Storycatching Cards Publisher: Innovative Resources

This set of 80 full-colour cards provides storytelling prompts that can be used wherever people come together - from creative writing programs to icebreakers and communication prompts in any type of training program. Whatever the appli-cation, they provide opportunities to reflect upon our thoughts, feelings and attitudes to life and are a fun & effec-tive way to explore creativity & honour diversity.


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B. Flip Chart Magic Authors: I. Torgrimsom & Dave Arch

This is literally a seminar-in-a-book that will take you step-by-step through the process of building and using effective flip charts in training sessions. Divided into three sections with color coded pages (Need to Know / Nice to Know / Where to Find), the book comes with its own mini-set of scented Mr Sketch flip chart markers so that you can immedi-ately begin applying the concepts and principles presented.

$61.95 Item Code: HRDP-FLIPCHART1

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D. Survival Simulation Set Author: Lorraine L.Ukens

This sampler set includes the leader’s guides and participant workbooks for two exciting survival simulations: Lost in the Cradle of Gold and Trouble on the Inca Trail. Through these simulated journeys, participants can see the im-pact of their interpersonal behaviours on one another, on the group's effec-tiveness & on the outcome of their ad-venture. Participant booklets available separately.

$108.50 Item Code: JW-SURVSIM-SET

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F. Stories Trainers Tell: 55 Ready-to-Use Activities to Make Training Stick Authors: M.Wacker & L.Silverman

This book captures thought-provoking stories contributed by trainers, national speakers, consultants, business lead-ers, educators & professional storytell-ers that help make challenging ideas & abstract concepts stick. Each story in-cludes tips, debriefing questions, key points & a follow-up activity to maximize its impact & learning potential.

$47.95 Item Code: JW-9780787978426

C. 101 More Great Games and Activities Authors: A.B. VanGundy et al

These group activities, icebreakers, energizers & closers cover topics such as career development, change, clarify-ing expectations, climate setting, com-munication, creativity, diversity, goal setting, interviewing, leadership, nego-tiation, problem solving & clarifying val-ues. Ordered in the way they might be used during training programs & in-cludes a selection guide. 368 pages.

$165.00 Item Code: JW-9780787969004



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A. Energize Your Audience! Author: Lorraine L.Ukens

Get 'em started and keep 'em going: quick! Choose from the 75 hands-on activities in this book to: raise the com-fort level of your participants, jumpstart a training session, energize a presenta-tion or stimulate group discussion. The key word here is quick! While there are tons of books containing icebreakers and energizers, many of the activities are too involved for the limited time available. This book solves that.

$67.95 Item Code: JW-9780787945305

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E. Photolanguage Published by: CEO

Photo language is a technique that utilises pictures for the sake of self-expression and communication within members of a group. The timeless im-ages have been selected for their aes-thetic qualities and their capacity to stimulate the imagination, the memory and the emotions. This set contains 130 powerful and evocative A5-sized black and white photographs in two handy packs.

$57.50 Item Code: CED-PHOTOLANGUAGE

B. Thiagi’s 100 Favorite Games Author: Sivasailam "Thiagi" Thiagarajan

Thiagi is acknowledged as the world’s foremost authority on interactive learn-ing. This, his first-of-its-kind collection, represents game play at its very best. Thiagi offers the "how-to" and the "lowdown" on his all-time favorite games. With this resource, you’ll never be stuck for a fun, innovative, and effec-tive activity.

$59.95 Item Code: JW-9780787981990

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D. Wordtoons: Make Words Into Cartoons Published by: Education Illustrated

Want to increase the impact of your lessons? WordToons is the answer! This unique & entertaining book of 'words that become a cartoon of what they say’ has been developed to make great car-toons easy for anyone to reproduce with clear step by step visual instructions. They can be used to give your students a fun change of mood...or used to illus-trate the steps to learning a new task.

$18.95 Item Code: EDI-WORDTOONS

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F. Once Upon A Time: Using Story-Based Activities Author: Terrence L. Gargiulo

This book takes the intuitive aspects of communicating through stories and breaks it down into repeatable practices and essential competencies. The story-based activities in the second half of the book will give you powerful, easy to lead, structured, experiential exercises that can be used in a variety of settings and for lots of different purposes that go beyond training. CD-Rom included.

$67.95 Item Code: JW-9780787985356

C. 500 Creative Classroom Techniques for Trainers Author: Marlene Caroselli

Make your teaching fun, fast-paced & functional with this toolkit of 500 tips & techniques is designed for trainers at all levels of experience who enjoy experi-menting discovering & evolving. Packed with feedback, discussion questions, grammar tests, intuition quizzes & lead-ership quotes - everything you need to bring training sessions to life and achieve maximum results.

$235.00 Item Code: HRDP-500CCTTT1

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C. I’ll Take Learning for 500: Using Game Shows to Engage, Motivate & Train Author: D. Yaman et al

Leverage the excitement & entertain-ment inherent in game shows to in-crease participant involvement, informa-tion retention & comprehension. Dis-cover how to select, create, modify, & employ game shows —from writing ef-fective questions to changing pre-existing game show rules, hosting, & creating new games

$52.95 Item Code: JW-9780787983062

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A. Me First Wireless Buzzer Set (for up to 12 users) Involve EVERY student by giving every-one a chance to answer your toughest questions with a Me First Personal An-swer Dome (P.A.D.) at every seat. Par-ticipants will compete to answer your questions and win points. Facilitator remote lets you choose whether to block out students who have already buzzed in or reset the system so that everyone can answer. ** Estimated 4 week delivery on this item**

$515.00 Item Code: TW-GAMFAD

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F. Learn-O-Grams: Pictorial Puzzles to Energize Learning Author: Ronald J.Roberts

This wealth of energizing & entertaining puzzles designed for training sessions are a combination of words, letters & pictures that represent a more complex word or phrase. They require thinking outside the box, stretching the imagina-tion & using both the left & right side of the brain. These proven puzzles will enhance learning & are designed to be humorously entertaining.

$67.95 Item Code: JW-9780787986827

B. Creative Training Techniques Handbook Author: Robert Pike

Bob Pike originated the idea of partici-pant-centered training where instructors facilitate learning through the use of hands-on, interactive lessons and in this key resource he provides tips, tactics and how-tos for delivering effective training. Discover how to tap into learn-ers' motivation, customise for your audi-ence, make great presentations and conduct creative activities.

$76.95 Item Code: HRDP-CTTH

E. Who’s First? Wireless Buzzer Set (up to 6 Teams)

This stand-alone "buzz-in" gameshow light and buzzer system adds excite-ment & real time technology to any fast-action Q&A game. The system identifies first and second place respondents with snazzy lights, an optional buzzer & 6 color-coded touch pads that announce who came in first -- & second! Includes Australian power adaptor. **Estimated 4 week delivery on this item **

$635.00 Item Code: TW-WHOR6W

D. The Handbook of Experiential Learning

Editor: Mel Silberman

A contemporary review of experiential learning in the workplace complete with models, applications & innovative uses. The experiential learning methods it covers include games & simulations, action learning, role play & improv, sto-rytelling, adventure activity, reflective practice & creative play. It also de-scribes the use of experiential learning in key workplace training topics.

$130.00 Item Code: JW-9780787982584



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D. Training Fiddles for Kinesthetic Learners: Flexible Pencils (pk of 48)

This 48 pack of flexible pencils is a low-cost “fiddle” item for participants to play with during sessions and to take back to their offices as a reminder of the ses-sion they completed. The packs include assorted colours and are a great tool for kinesthetic learners. Kinesthetic learn-ers will focus better and absorb your material more quickly if they have something to do with their hands.

$45.00 Item Code: TNW-PE268/C48

A. Learning MoMINTS & ParticiMINTS (10 tin/pack)

Give your participants a gift that will keep their learning fresh, with these fun tins of mints. Use them for prizes, ice-breakers (eg. tell us about a learning moment in your life or a time when par-ticipation paid off for you), rewards or just course takeaways. Packs of 10 include 5 x Learning MoMINTS and 5 x ParticiMINTS. Each tin measures approx. 5cm x 6.5cm **Estimated 4 week delivery on larger orders**

$57.50 Item Code: TW-MINTS-10PK

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C. Write On/Wipe Off Tent Cards (pk of 15)

Don’t waste time or trees printing off new tent cards every time you run a class. This pack of 15 x whiteboard tent cards let you see names from the front or the back of the room. New molded construction makes stacking and stor-age easier than ever. Use wet- or dry-erase markers and you can re-use them over and over again. Approx. size 10 x 28cm each. **Estimated 4 week deliv-ery on this item**

$79.95 Item Code: TW-TCL215

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E. Whiteboards on Sticks (Set of 30 on hanging rack)

These nifty dry-erase, TWO-sided white-boards (6" x 8") are great for icebreaker activities, casting votes, answering questions, rating or ranking items & sharing game answers. The neat hang-ing rack helps keep your training room organized & your boards safe and close at hand. Each holds 30 x whiteboards & measures 12" high, 16" wide & 7.5" deep without the boards. **Estimated 4 week delivery on this item**

$113.95 Item Code: TW-WBHN

D F. Smiley Noise Makers (pack of 6) These great novelties come with a tip sheet of hot ideas to kick you off, includ-ing giving them to participants so they can signal when they have a question or would like to comment, give applause, use as a ‘team noise’, or signal that they need a break. Or you can use them to highlight a great idea or signal the end of a break. The options are endless for noisy fun!

$24.95 Item Code: TNW-BT081SM6PK

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B. Icebreaker Hammer

This soft, plush hammer gives a very realistic sound of breaking glass when struck against a hard surface. Comes with a tip sheet of great ideas on how to use it (which include signaling the start or finish of an icebreaker, celebrating the breaking down of a barrier, as a ‘team noise’ during fun activities and much more) or come up with your own crazy ideas. Size: 25cm high x 16cm wide. Comes in random colours.

$13.50 Item Code: TNW-PT031SM

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Catalogue 2010 Issue 1.2