78
Trenitalia Trenitalia Ferrovie dello Stato Italiane Group Ferrovie dello Stato Italiane Group National National and International and International Passenger Passenger Division Division 2012 2012 Product and Sales Product and Sales Manual Manual

Catalogo Commerciale 2012 ENG jan 12th · HIGH SPEED FRECCIAROSSA TRAINS HIGH SPEED Top speed 360 km/h; top commercial speed 300 Km/h 2h59’ from Rome to Milan 37’from Bologna

  • Upload
    others

  • View
    0

  • Download
    0

Embed Size (px)

Citation preview

Page 1: Catalogo Commerciale 2012 ENG jan 12th · HIGH SPEED FRECCIAROSSA TRAINS HIGH SPEED Top speed 360 km/h; top commercial speed 300 Km/h 2h59’ from Rome to Milan 37’from Bologna

TrenitaliaTrenitalia

Ferrovie dello Stato Italiane GroupFerrovie dello Stato Italiane Group

NationalNational and International and International PassengerPassenger DivisionDivision

20122012 Product and Sales Product and Sales ManualManual

Page 2: Catalogo Commerciale 2012 ENG jan 12th · HIGH SPEED FRECCIAROSSA TRAINS HIGH SPEED Top speed 360 km/h; top commercial speed 300 Km/h 2h59’ from Rome to Milan 37’from Bologna
Page 3: Catalogo Commerciale 2012 ENG jan 12th · HIGH SPEED FRECCIAROSSA TRAINS HIGH SPEED Top speed 360 km/h; top commercial speed 300 Km/h 2h59’ from Rome to Milan 37’from Bologna

THE FLEET� FRECCIAROSSA� FRECCIARGENTO� FRECCIABIANCA� Other Eurostar trains� Intercity trains� Night Trains and Car/Motorcycle on board

FARES� Base (basic fare)� Flessibile (flexible fare)� Discounted and Promotional offers

GROUP OFFERS� Standard Groups� School Groups� Group Centers

SERVICES� Disabled and PRM passengers� Train+Car, in collaboration with MAGGIORE� Bagaglio Facile in collaboration with TNT

RESTAURANT SERVICES ON BOARD� Services on board � In the restaurant coach� At your seat� Dedicated to school groups� Special services in coach for your exclusive use� Customized services in coach for your exclusive

use� How to book the services

CHARTER TRAINS

Cross-Border connections� Thello Train

Page 4: Catalogo Commerciale 2012 ENG jan 12th · HIGH SPEED FRECCIAROSSA TRAINS HIGH SPEED Top speed 360 km/h; top commercial speed 300 Km/h 2h59’ from Rome to Milan 37’from Bologna
Page 5: Catalogo Commerciale 2012 ENG jan 12th · HIGH SPEED FRECCIAROSSA TRAINS HIGH SPEED Top speed 360 km/h; top commercial speed 300 Km/h 2h59’ from Rome to Milan 37’from Bologna

TH

E F

LEE

T

THE FLEET� FRECCIAROSSA trains� FRECCIARGENTO trains� FRECCIABIANCA trains� Other Eurostar trains� Intercity trains� Night Trains and Car/Motorcycle on board

Page 6: Catalogo Commerciale 2012 ENG jan 12th · HIGH SPEED FRECCIAROSSA TRAINS HIGH SPEED Top speed 360 km/h; top commercial speed 300 Km/h 2h59’ from Rome to Milan 37’from Bologna
Page 7: Catalogo Commerciale 2012 ENG jan 12th · HIGH SPEED FRECCIAROSSA TRAINS HIGH SPEED Top speed 360 km/h; top commercial speed 300 Km/h 2h59’ from Rome to Milan 37’from Bologna

AV High Speed FRECCIAROSSA trains are High Speed trains travelling on AV High Speed tracks.

FRECCIAROSSA TRAINS

FRECCIAROSSA TRAINS� Turin-Milan-Milan-Bologna-Florence-Rome-Naples-Salerno

HIGH SPEED FRECCIAROSSA TRAINS

HIGH SPEED

Top speed 360 km/h; top commercial speed 300 Km/h

�2h59’ from Rome to Milan

�37’ from Bologna to Florence

�1h10’ from Rome to Neaples

�4h10’ from Neaples to Milan

�4h13’ from Rome to Turin

�1h45’ from Milan to Florence

�63’ from Turin to Milan

NAPOLI

ROMA Tib.

SALERNO

ROMA T.ni

FIRENZE SMN

MILANO C.le

TO

P.S

.

MI Rog.MI P.G.

TORINO P.N.

BOLOGNA

MALPENSA Aer.

NAPOLI

ROMA Tib.

SALERNO

ROMA T.ni

FIRENZE SMN

MILANO C.le

TO

P.S

.

MI Rog.MI P.G.

TORINO P.N.

BOLOGNA

MALPENSA Aer.

78 daily connections,( and additional services on peak days

Trains every hour from / to Milano C.le– Bologna – Firenze S.M.N. - Roma.Connections to NaplesConnections also to/from Salerno ,Turin and Malpensa Airport

Non-stop connections every hour from Milan to Rome and vice versa 4 trains stop also at Rogoredo station and Tiburtina station ( running times 2h45’) “On spot “connections to Naples and Turin

Turin – Milano P.G. – Rome Tib. (duringpeak times ). Trains go on to Rome Termini or Naples C.le

Page 8: Catalogo Commerciale 2012 ENG jan 12th · HIGH SPEED FRECCIAROSSA TRAINS HIGH SPEED Top speed 360 km/h; top commercial speed 300 Km/h 2h59’ from Rome to Milan 37’from Bologna

Prese di corrente al posto Salottini Vettura 3 di 1 a classe

In 1st class� Carriages 1-2-4: 52 seats � Carriage 3: 29 seats, 8 seats in 2 business

class lounges, 2 facilities for disabled passengers in wheelchair

� 2 toilets (one for men + one for women) in every carriage

� toilet for disabled passengers (carriage 3)

In 2nd class � 68 seats in every carriage � 2 toilets (one for men + one for women) in

every carriage

In restaurant/coffee-bar carriage� Lunch and Dinner � Hot and cold drinks, snacks and

sandwiches

Restaurant service is operated by T&B(by Accor group) that offers IllyCoffee “iperespresso method”, top qualityproducts at the bar, recipes and menus.

Traditional FRECCIAROSSA ETR 500TRAINS - TECHNICAL S PECS

� Fixed train composition: • 4 carriages - 1st class• 6 carriages – 2nd class • 1 carriage – coffee/bar

� Air-conditioning system� Sound system � Power sockets at every place� 2 Monitors in every coach� Wi-Fi connection� Seat-pitch between seats is 106 cm(20 cm more than airline seat-pitch)� Comfortable space for the luggage in the carriage vestibules � Top speed 360 km/h; top commercial speed 300 Km/h; commercial >160 Km/h

Page 9: Catalogo Commerciale 2012 ENG jan 12th · HIGH SPEED FRECCIAROSSA TRAINS HIGH SPEED Top speed 360 km/h; top commercial speed 300 Km/h 2h59’ from Rome to Milan 37’from Bologna

FRECCIAROSSA - CARRIAGE LAYOUT

Carriages 1, 2, 4 Carriage 3 Carriages from 6 to 11

FRECCIAROSSA TRAINS

FRECCIAROSSA TRAINS

Page 10: Catalogo Commerciale 2012 ENG jan 12th · HIGH SPEED FRECCIAROSSA TRAINS HIGH SPEED Top speed 360 km/h; top commercial speed 300 Km/h 2h59’ from Rome to Milan 37’from Bologna

Salottini Vettura 3 di 1 a classe

FRECCIAROSSA

FRECCIAROSSA

New 4 service level FRECCIAROSSA

� 1 coach Executive;

� 3 coaches Business service level (two “salottini” in coach 3)

� 2 coaches Premium service level;

� 4 coaches Standard service level

� Restaurant/ bar coach

Business159 ( 68 quiet zone)

EXECUTIVEWR

573 seats+ 6 meeting area

STANDARD BUSINESS

Premium134 seats

PREMIUM

Bar/Restaurant

Standard272 seats

Executive8 seats

Page 11: Catalogo Commerciale 2012 ENG jan 12th · HIGH SPEED FRECCIAROSSA TRAINS HIGH SPEED Top speed 360 km/h; top commercial speed 300 Km/h 2h59’ from Rome to Milan 37’from Bologna

EXECUTIVEThe exclusive trip

FRECCIAROSSA

FRECCIAROSSA

The new top executive service level is

the top of the privacy and comfort with

8 leather seats each of them reclining

up to 138 ° and adjustable leg rest.

For Executive customers an elegant

meeting area is available, equipped

with a meeting table, 6 seats and a

HD monitor 32 that can be connected

to your PC for video projections.

Comfort� More than 2.2 m2 of space for each

passenger with 1.5 m distance between the seats

� New leather ergonomic armchairs, 69 cm wide

� Reclining back up to 138° and leg rests extensible up to 45°

� Single armchairs: 1+1

� Meeting room with 32” HD monitor suitable for presentations and infotainment

� Special Galley for the catering services

Exclusive and tailor made services:� Check in at the platform

� Free access to Frecciaclub lounges

� National and International newspapers and magazines.

� Open Bar and gourmet meal signed by the famous Italian chef Vissaniserved at your seat.

� Exclusive access to the meeting room

� Monitor in the coach for infotainment during the journey

� Ticket maximum flexibility: unlimited changes, full refund before departure etc.

New FRECCIAROSSA: 4 new ways of travelling

Page 12: Catalogo Commerciale 2012 ENG jan 12th · HIGH SPEED FRECCIAROSSA TRAINS HIGH SPEED Top speed 360 km/h; top commercial speed 300 Km/h 2h59’ from Rome to Milan 37’from Bologna

FRECCIAROSSA

FRECCIAROSSA

BUSINESS

Business service level is the ideal solution for

men and women on business trips .

To have calm, far away from

noise of the mobile phones the

new quiet area was introduced

(16 seats in carriage 1 + 52 seats

in carriage 2)

To have more privacy, two

“salottino” compartments

BusinessPlus are available (4

seats each one of them)

Services� Check -in at the platform

� Welcome drink and complimentary newspapers at your seat

� New Quiet zone composed of 16 seats in the coach n°1 and the whole coach n° 2 allowing to travel in maximum relax

� 6 Monitors per coach with information about the journey and entertainment

� Bar/restaurant service

� Same prices as the previously existing 1° class

New FRECCIAROSSA: 4 new ways of travelling

Much more than just a first class

Comfort�More than 1 m2 of space for each passenger with a distance between the seats of 106 cm

�Ergonomic leather anti-bacterial armchairs (patented) of 64 cm width and contrast armrests.

�Reclining back up to 115° with control buttons on the armrests and adjustable headrest.�

�New modern crystal dividers

�More space for luggage (+30%)

�Two “Salottino” compartments, totally renewed, composed of 4 seats (more comfort, new LED illumination, new monitors)

Page 13: Catalogo Commerciale 2012 ENG jan 12th · HIGH SPEED FRECCIAROSSA TRAINS HIGH SPEED Top speed 360 km/h; top commercial speed 300 Km/h 2h59’ from Rome to Milan 37’from Bologna

PREMIUMYour comfortable trip

FRECCIAROSSA

FRECCIAROSSA

Premium service level is the right

choice for customers who want the

comfort of Frecciarossa and quality

services at affordable prices.

The new leather seats with adjustable

backrest give great comfort and glass

dividers more privacy

Comfort

� More than 0,8 m2 for each

passenger; distance between

the seats: 106 cm

� 55,5 cm wide leather seats: new

design, increased comfort and

hygiene (patented system).

� Reclining back up to 112°

� New crystal panels between the

seats, for your privacy

� More room for luggage with the

creation of special luggage zones

(+20%)

Services

� Welcome drink

� Newspaper offered in the morning

� Information and entertainment on

the monitors in the coaches

� Bar/restaurant service

New FRECCIAROSSA: 4 new ways of travelling

Page 14: Catalogo Commerciale 2012 ENG jan 12th · HIGH SPEED FRECCIAROSSA TRAINS HIGH SPEED Top speed 360 km/h; top commercial speed 300 Km/h 2h59’ from Rome to Milan 37’from Bologna

FRECCIAROSSA

FRECCIAROSSA

STANDARDCheapness travelling up to 300 Km/h

Standard service level grants all the

advantages of the High Speed at the

most competitive prices in Europe. The

comfortable chairs with fabric reclining

seat are perfect to reading or to rest.

For all Standard level customers, a

trolley bar service is available to

purchase food, hot and cold

beverage and Italian espresso.

Comfort

�0,75 m2 space for each passenger

and 214 cm distance between the

seats (same as Business service level)

�55,5 cm wide fabric armchair

�Reclining back up to 112°

Services

� Info and entertainment shown on 6

monitors in the car

� Trolley bar with snacks,

hot/cold beverages

New FRECCIAROSSA: 4 new ways of travelling

Page 15: Catalogo Commerciale 2012 ENG jan 12th · HIGH SPEED FRECCIAROSSA TRAINS HIGH SPEED Top speed 360 km/h; top commercial speed 300 Km/h 2h59’ from Rome to Milan 37’from Bologna

FRECCIAROSSA

FRECCIAROSSA

4L FRECCIAROSSA CARRIAGE LAYOUT

Coach 1 Coaches 2-4 Coach 3

•8 seats Executive level•Meeting Area -6 seats•16 seats “Quiet zone”Business service level

•52 seats•Coach 2 “Quiet zone “

•29 seats•2 “Salottino” comp•2 facilities for disabled passengers in wheelchair

Coaches 6-7

•67 seats

Coaches 8-11

•68 seats

Page 16: Catalogo Commerciale 2012 ENG jan 12th · HIGH SPEED FRECCIAROSSA TRAINS HIGH SPEED Top speed 360 km/h; top commercial speed 300 Km/h 2h59’ from Rome to Milan 37’from Bologna

On December the 12th 2010, the new UMTS and Wi-Fi Frecciarossa service

was launched.

�Thanks to the complete coverage on the high speed line Turin-Naples, the

UMTS signal guarantees a better mobile phone reception *

�The Wi-Fi on board allows you to surf the Internet using your computer or

any other device with a Wi-Fi antenna

On board the train, we can be connected to the Wi-Fi network and buy the

access codes. After having the password, we can surf internet for 24 hours

(beginning from the first access) on board all the Frecciarossa running on the

high speed tracks.

To buy the access codes, customer must use a credit card (Visa or

Mastercard)

The service is provided by Telecom Italia.

*The quality of the service depends on the level of network coverage along the high

speed line

Voice services and WI-Fi on board

Page 17: Catalogo Commerciale 2012 ENG jan 12th · HIGH SPEED FRECCIAROSSA TRAINS HIGH SPEED Top speed 360 km/h; top commercial speed 300 Km/h 2h59’ from Rome to Milan 37’from Bologna

MAKE THE WI-FI ON BOARD OUT:

1. Open the Wi-Fi on your lap-top ( or any other Wi-Fi device)

2. Select the Wi-Fi Frecciarossa network ( check on the list of W-Fi

connections available )

START SURFING

To start surfing the Internet, launch your Internet browser and type any URL

(i.e the address of any Internet site): the portal to access the Wi-Fi service

Will be displayed automatically.

Afterward, follow the instructions to purchase the access code

FRECCIAROSSA TRAINS

FRECCIAROSSA TRAINS

Voice services and WI-Fi on board

Page 18: Catalogo Commerciale 2012 ENG jan 12th · HIGH SPEED FRECCIAROSSA TRAINS HIGH SPEED Top speed 360 km/h; top commercial speed 300 Km/h 2h59’ from Rome to Milan 37’from Bologna
Page 19: Catalogo Commerciale 2012 ENG jan 12th · HIGH SPEED FRECCIAROSSA TRAINS HIGH SPEED Top speed 360 km/h; top commercial speed 300 Km/h 2h59’ from Rome to Milan 37’from Bologna

FRECCIARGENTO TRAINS

FRECCIARGENTO TRAINS

FRECCIARGENTO trains (ETR 600/610 ) are tilting trains running on high speed and conventional tracks

Fast trains: Top speed 280 km/h; top commercial speed 250 Km/h;

They are running from Rome to :

�Venezia/Udine

�Verona/Brescia/Bolzano

�Bari/Lecce

�Lamezia Terme/Reggio Calabria

From Naples to:

�Venezia

Connections:

� 36 services between Rome and Venice

� 2 no-stop services ( 3h32’)

� 2 services between Rome and Udine

� 10 services between Rome and Verona

(2h55’-3h10’)

� 4 services between Rome and Bolzano

� 4 services between Rome and Brescia

� 6 services between Rome and Bari(4h03’-

4h25’)

� 6 services to Lecce(5h 27’- 5h 39’)

� 2 services from Rome to Lamezia (3h59)

� 2 services between Rome and

ReggioC(5h21’)

FRECCIARGENTO TRAINS

Brand new:

� Venice-Rome–Venice

+ 2 AV services no-stop (3h30’)

� Verona-Rome–Verona

+ 2 AV services (2h55’-3h10’)

� Brescia-Rome–Brescia

+ 2 AV services

“No Stop”

28

42

412

40

40

4

2

2

6

8

Page 20: Catalogo Commerciale 2012 ENG jan 12th · HIGH SPEED FRECCIAROSSA TRAINS HIGH SPEED Top speed 360 km/h; top commercial speed 300 Km/h 2h59’ from Rome to Milan 37’from Bologna

Fixed train composition:

� 2 carriages - 1st class -ETR 600 ( 100 seats)� 3 carriages – 1 st class ETR 610 ( 104 seats + 2 for disabled

passengers) � 5 carriages – 2nd class ETR 600 ( 328 seats + 2 for disabled

passengers) � 4 carriages – 2°class ETR 610( 304 seats) � 1 bar/bistrot

� Air-conditioning system� Sound system � 1 LCD touch screen video in the vestibule � 1 LCD video in every carriage� Power sockets at every place� Comfortable space for the luggage in the carriage vestibules

FRECCIARGENTO ETR 600/610 TRAINS - TECHNICAL SPECS

In the special carriage (n.3)� 24 2nd class seats� 1 toilet for disabled passengers� 2 facilities for disabled passengers� 1 disabled platform lift� 1 bar-bistrot area

Page 21: Catalogo Commerciale 2012 ENG jan 12th · HIGH SPEED FRECCIAROSSA TRAINS HIGH SPEED Top speed 360 km/h; top commercial speed 300 Km/h 2h59’ from Rome to Milan 37’from Bologna

FRECCIARGENTO ETR 600 TRAINS- CARRIAGE LAYOUT

carriage 1

carriage 2

carriage 3

carriage 4

carriage 5

carriage 6

carriage 7

FRECCIARGENTO TRAINS

FRECCIARGENTO TRAINS

Page 22: Catalogo Commerciale 2012 ENG jan 12th · HIGH SPEED FRECCIAROSSA TRAINS HIGH SPEED Top speed 360 km/h; top commercial speed 300 Km/h 2h59’ from Rome to Milan 37’from Bologna

FRECCIARGENTO ETR 610 TRAINS- CARRIAGE LAYOUT

1^ cl. Coach 1: 44 seats i

1^ cl. Coach 2: 54 seats

1^ cl. Coach 3: 8 seats + 2 seats for disabled pas sengers + bar area –

Restaurant seat places 18

2^cl. coach 4-5-6: 80 seats

2^cl. coach 7: 64 seats

Page 23: Catalogo Commerciale 2012 ENG jan 12th · HIGH SPEED FRECCIAROSSA TRAINS HIGH SPEED Top speed 360 km/h; top commercial speed 300 Km/h 2h59’ from Rome to Milan 37’from Bologna

Fixed train composition: � 3 carriages - 1st class (148 seats)� 5 carriages – 2nd class (344 seats)� 1 restaurant carriage

� Air-conditioning system� Sound system � Power sockets at every place� Comfortable space for large luggage

� Top speed 280 km/h; top commercial speed 250 Km/h

FRECCIARGENTO ETR 485 TRAINS - TECHNICAL SPECS

In 1st class

Carriage n.1 : 53 seats; 1 toiletCarriage n. 2 : 54 seats; 1 toiletCarriage n. 3 : 39 seats; 2 seats for disabledpassengers travelling in wheelchair; 1 toiletfor disabled passengers; facilities forpersonnel on board, restaurant

In 2nd class

Carriage n.5 : 70 seats; 2 toilets; Carriage n. 6-8 : 69 seats; 2 toilets;Carriage n.7: 67 seats; 1 toiletCarriage n. 9 : 69 seats; 1 toilet;

FRECCIARGENTO TRAINS

FRECCIARGENTO TRAINS

Page 24: Catalogo Commerciale 2012 ENG jan 12th · HIGH SPEED FRECCIAROSSA TRAINS HIGH SPEED Top speed 360 km/h; top commercial speed 300 Km/h 2h59’ from Rome to Milan 37’from Bologna

ETR 485 - CARRIAGE LAYOUT

Page 25: Catalogo Commerciale 2012 ENG jan 12th · HIGH SPEED FRECCIAROSSA TRAINS HIGH SPEED Top speed 360 km/h; top commercial speed 300 Km/h 2h59’ from Rome to Milan 37’from Bologna

In-station � Mobile desk at platforms of the departing

AV trains provides information and booking changes

� Access to FRECCIA CLUBS (only for membership card “Carta Freccia Oro” and “Carta Freccia Platino” and Executive ticket holders)

On board � Welcome drink in 1st class carriages� Special welcome drink on the non– stop

connections between Rome and Milan � Daily complimentary newspaper in 1st

class carriages on the morning trains� on-board cleaning staff� on-board magazine LA FRECCIA

Before and after travelling:� Easy Luggage : luggage shipment service� Chauffeur service : car rental with driver

(Rome and Milan stations)� Dedicated parking + rent a car service:

parking facilities on departure (Rome or Milan stations ) at special ratesv + rent a car facilities at destination (only for 1st class customers).

• Rome: garage Interparking - Via Giolitti 267, a few steps away from Roma Termini station;

• Milan: garage Sammartini - Via Sammartini 3, a few steps away from Milano Centrale station.

EXCLUSIVE SERVICES FOR FRECCIAROSSA AND FRECCIARGENTO CUSTOMERS*

* For further info please see section “Services” of the present manual, or visit: www.trenitalia.com → other services

And for all customers:

� Easy Hire: rent a car service at special rates

FRECCIAROSSA and FRECCIARGENTO

FRECCIAROSSA and FRECCIARGENTO

Page 26: Catalogo Commerciale 2012 ENG jan 12th · HIGH SPEED FRECCIAROSSA TRAINS HIGH SPEED Top speed 360 km/h; top commercial speed 300 Km/h 2h59’ from Rome to Milan 37’from Bologna

ES*

ES*ITALIA

ITALIA

Page 27: Catalogo Commerciale 2012 ENG jan 12th · HIGH SPEED FRECCIAROSSA TRAINS HIGH SPEED Top speed 360 km/h; top commercial speed 300 Km/h 2h59’ from Rome to Milan 37’from Bologna

FRECCIABIANCA TRAINS

FRECCIABIANCA TRAINS

The FRECCIABIANCA trains travel on traditional tracks and connect medium and big cities not served by the AV high speed network, located along the Tyrrhenian, Adriatic and the transversal TO-MI-VE axis.

FRECCIABIANCA

Connections:

from Milan to: �Venice, Trieste/Udine; �Bologna, Ancona, Pescara, Bari, Taranto, Lecce;

�Genoa; Rome�Turin

from Rome to:�Livorno, Pisa, La Spezia, Genoa, Milan

From Turin to:�Lecce�Venice and Trieste

2

Ancona

Trieste

Genova

Torino

Milano

Taranto

Connections:

Venice – Milan and vice versa 42 connections(2h 35’) + 4 FAST trains (2h 27’)

�10 connections from/to Turin.

�2 connections Turin - Trieste (6h 15’)

�8 connections Turin – Venice (4h 35’)

�6 connections Milan C.le - Trieste (4h 23’)

�2 connections Milan C.le - Udine (4h 15’)

�Roma – Geneva and vice versa . 10 connections.

�4 connections i Milan – Geneva - Roma (RM-MI 6h 40’)

�6 connections Geneva p.p. – Roma (RM-GE 4h 11’)

�Milan– Ancona and vice versa : 14 connections (3h 54’)

�10 connections to Bari (MI-BA 7h 37’)

�2 connections to Taranto (MI-TA 8h 52’)

�6 connections to Lecce (MI-LE 9h 02’)

�Turin – Lecce and vice versa. 2 connections (10h 12’)

Page 28: Catalogo Commerciale 2012 ENG jan 12th · HIGH SPEED FRECCIAROSSA TRAINS HIGH SPEED Top speed 360 km/h; top commercial speed 300 Km/h 2h59’ from Rome to Milan 37’from Bologna

FRECCIABIANCA services on board (on the route Turin/Milan-Venice/Udine/Trieste)

� welcome drink in 1st class

� Newspapers in 1st class( up to 1pm)� cleaning service on board

equipped with

� Air-conditioned carriages;

� Sound system; � Spaces for large

luggage;� Power socket at

every seat� Catering on board

with mini-bar trolleys

FRECCIABIANCA

FRECCIABIANCA

FRECCIABIANCA trains have variable composition, depending on the route and the rolling stock

ESCity rolling stock

� 2 coaches of 1° class (52 seats) � 1 coach of 2° class (34 seats + 2

for disabled)� 5 or 6coaches of 2° class ( 72

seats)

ETR 460

� 3 coaches of 1° class � 1 Restaurant/bar coach ;� 5 coaches of 2° class;

FRECCIABIANCA TRAINS

Page 29: Catalogo Commerciale 2012 ENG jan 12th · HIGH SPEED FRECCIAROSSA TRAINS HIGH SPEED Top speed 360 km/h; top commercial speed 300 Km/h 2h59’ from Rome to Milan 37’from Bologna

EUROSTAR ITALIA

EUROSTAR ITALIA trains

trains

Eurostar trains connect the main Italian cities travelling from Rome to:

CARRIAGE USED:� ES ETR 460

EUROSTAR ITALIA

Fixed train composition: �3 carriages - 1st class (148 seats)�5 carriages – 2nd class (344 seats)�1 restaurant carriage

�Air-conditioning system�Sound system �Power sockets at every place�Comfortable space for large luggage

Page 30: Catalogo Commerciale 2012 ENG jan 12th · HIGH SPEED FRECCIAROSSA TRAINS HIGH SPEED Top speed 360 km/h; top commercial speed 300 Km/h 2h59’ from Rome to Milan 37’from Bologna
Page 31: Catalogo Commerciale 2012 ENG jan 12th · HIGH SPEED FRECCIAROSSA TRAINS HIGH SPEED Top speed 360 km/h; top commercial speed 300 Km/h 2h59’ from Rome to Milan 37’from Bologna

INTERCITY TRAINS

INTERCITY TRAINS

The Intercity trains travel on traditional tracks and connect big and medium cities, thus supporting an effective interchange system with local trains and AV high speed trains.

Main time to destination and travel time

INTERCITY

FROM TO

Bolzano Bari

Lecce

Milan Crotone

Livorno

Naples

Ventimiglia

Rome Bari

Palermo

Siracusa

Trieste Naples

Turin Salerno

Venice Bari

Naples

;

Carriage used:

� 1st class carriages : • "UIC Z1" - 54 seats divided into 9 compartments (3 seats in a row and

side aisle)• “Gran Comfort – 48 seats divided into 8 compartments or in an open

space carriage with central aisle (3 seats per row) in recently restyled carriages (every seat equipped with power socket).

� 2nd class carriages:• "UIC Z1" - 66 seats divided into 11 compartments • "UIC Z1 HK" - 70 seats in an open space carriage with central aisle and

facilities for disabled passengers. • "UIC Z1“ semipilota - 64 seats in an open space carriage with central

aisle and control cabin.

� ETR 450 on the routes Rome -Reggio C. and Rome Ancona/Perugia

• Fixed composition train • 1st and 2nd class air-conditioned carriages • Open overhead compartments and racks for large luggage. • Speed 200 km/h

Page 32: Catalogo Commerciale 2012 ENG jan 12th · HIGH SPEED FRECCIAROSSA TRAINS HIGH SPEED Top speed 360 km/h; top commercial speed 300 Km/h 2h59’ from Rome to Milan 37’from Bologna

INTERCITY - CARRIAGE LAYOUT

UICZ1 HK Carriage sketch

(2nd class, central aisle, 70 seats, 3 seats and toil et for disabled passengers)

UICZ1Carriage sketch(2nd class, side aisle, 66 seats)

Gran Comfort Carriage sketch(1st class, central aisle, 48 seats)

UIC Z1 Carriage sketch(1st class, side aisle, 54 seats)

Page 33: Catalogo Commerciale 2012 ENG jan 12th · HIGH SPEED FRECCIAROSSA TRAINS HIGH SPEED Top speed 360 km/h; top commercial speed 300 Km/h 2h59’ from Rome to Milan 37’from Bologna

NIGHT TRAINS: Trenitalia's most versatile services for medium to l ong-distance journeys

� safety : no risk of car accidents or inconveniences due to bad weather;

� comfort and quality of the journey: you travel comfortably in Wagon Lits or couchettes;

� relax : no traffic jams in motorways or stress involved in long car journeys.

� MU Traditional� Comfort Couchette� Seats

Night Trains are composed of the following carriages:

NIGHT TRAINS

NIGHT TRAINS

from to

Bologna Lecce

Bolzano Napoli

Milano Napoli

Reggio Calabria Bari (by bus)

Roma Agrigento (by train + bus)

Lecce (periodical)

Palermo

Reggio Calabria

Siracusa

Torino Bari (periodical)

Napoli

Salerno (periodical)

Trieste Roma

Udine Roma

Page 34: Catalogo Commerciale 2012 ENG jan 12th · HIGH SPEED FRECCIAROSSA TRAINS HIGH SPEED Top speed 360 km/h; top commercial speed 300 Km/h 2h59’ from Rome to Milan 37’from Bologna

Type of carriage� single place (S) � double place (D)� triple place (T3)

Accommodation available 12 cabins equipped with 1, 2 or 3 beds (for a maximum of 36 beds in total)

Every cabin is equipped with:� Washbasin with hot and cold water; � Air-conditioning;� Power sockets;� Clothes hanger; � Full set of linen (towels individually

packed, blankets or quilts, side-bed carpets);

� Glass of drinkable water;� communicating door between 2 adjacent

cabins (which can be opened on request of customers who wish to travel with friends and family).

Services offered� Toiletry items, � Complimentary mineral water bottle� Complimentary hot drink and daily

newspaper in the morning; � Wake-up call in the morning

MU CLASSIC SLEEPING CARRIAGE

For those who love travelling with all comforts.

NIGHT TRAINS: MU

NIGHT TRAINS: MU Classic

ClassicSleeper

Sleeper Carriage

Carriage

Safety and privacy on board � the cabin door is equipped with a locking device from the inside preventing the

opening from outside � The on-board personnel calling button is located on the panel next to the pillow � a soft blue light ensures visibility in the cabin during the dark hours.

Suite (S): 1 place in a single bed cabin

Double (D): 1 place in a double bunk-bedcabin

Triple (T): 1 place in a triple bunk-bed cabin

Page 35: Catalogo Commerciale 2012 ENG jan 12th · HIGH SPEED FRECCIAROSSA TRAINS HIGH SPEED Top speed 360 km/h; top commercial speed 300 Km/h 2h59’ from Rome to Milan 37’from Bologna

NIGHT TRAINS: Comfort Sleeper

NIGHT TRAINS: Comfort Sleeper Carriages

Carriages

COMFORT SLEEPER CARRIAGESThe comfort of the sleeper carriage at a more compet itive price

Comfort carriages are coupled in order to obtain a group of 9 cabins beside a group of 8 cabins + the cabin for on-board personnel.Some Comfort carriages also have ladies-only reserved compartments.

Accommodation available32 or 36 beds in 17 compartments.

Every cabin is equipped with � Air-conditioning; � Night light; � Pushbutton for calling of on-board

personnel; � Table and personal-item compartment;� Drinks; � Cotton linen and blanket.

Services offered� Toiletry items; � Drinkable water glass for oral hygiene; � Complimentary daily newspaper in the

morning.

Safety and privacy on board � the cabin door is equipped with a locking

device from the inside preventing the opening from outside

� The on-board personnel calling button is located on the panel next to the pillow

� a soft blue light ensures visibility in the cabin during the dark hours.

Page 36: Catalogo Commerciale 2012 ENG jan 12th · HIGH SPEED FRECCIAROSSA TRAINS HIGH SPEED Top speed 360 km/h; top commercial speed 300 Km/h 2h59’ from Rome to Milan 37’from Bologna
Page 37: Catalogo Commerciale 2012 ENG jan 12th · HIGH SPEED FRECCIAROSSA TRAINS HIGH SPEED Top speed 360 km/h; top commercial speed 300 Km/h 2h59’ from Rome to Milan 37’from Bologna

FARES

� Base (basic fare)� Flessibile (flexible fare)� Dicounted and Promotional Offers

FA

RE

S

Page 38: Catalogo Commerciale 2012 ENG jan 12th · HIGH SPEED FRECCIAROSSA TRAINS HIGH SPEED Top speed 360 km/h; top commercial speed 300 Km/h 2h59’ from Rome to Milan 37’from Bologna
Page 39: Catalogo Commerciale 2012 ENG jan 12th · HIGH SPEED FRECCIAROSSA TRAINS HIGH SPEED Top speed 360 km/h; top commercial speed 300 Km/h 2h59’ from Rome to Milan 37’from Bologna

TRENITALIA’S FARES

Discover current promotional fares :

� on www.trenitalia.com →→→→ “promotions”

� At Trenitalia appointed foreign agents, at

www.trenitalia.com →→→→ “Other services ”→ Agencies and

ticket offices in Italy and elsewhere

FARES

FARES

ON SPOT

PROMOTIONAL FARES

With the MINI offers you can get the best price for the day and service selected, for both 1st and 2nd class, up to 60% discount.

The MINI offer can be booked up to Midnight of two days before departure on ES*, ES* City, AV, Espressi, ICN, IC, couchette or sleeping carriage services**

Our basic fare with standard price, standard terms and conditions

Our flexible fare, with special after sales terms and conditions

Children under 12 years of age travelling with at least one adult, in groups from 2 to 5 people, travel for free.Adults travel with 20% discount.*

** Number of seats available at MINI fares varies according to the day of the week, to the specific train and to the journey class. Ticket change, reservation change and ticket refund are subject to restrictions.

* With limited place availability.

night train + high speed train offer is now available and provides special prices on the :�Night trains to Sicilia and Calabria (couchettes and beds) in connection with the high speed Frecciarossa and Frecciargento trains from/to Brescia/Verona/Bolzano/Venezia/Udine ( 2nd class and standard class - interchange stations Rome or Naples ) �Night trains to/from Puglia ( seats, couchettes and beds) in connection with the high speed network (Frecciarossa and Frecciargento trains- 2nd class and standard class -interchange station Bologna)

Page 40: Catalogo Commerciale 2012 ENG jan 12th · HIGH SPEED FRECCIAROSSA TRAINS HIGH SPEED Top speed 360 km/h; top commercial speed 300 Km/h 2h59’ from Rome to Milan 37’from Bologna
Page 41: Catalogo Commerciale 2012 ENG jan 12th · HIGH SPEED FRECCIAROSSA TRAINS HIGH SPEED Top speed 360 km/h; top commercial speed 300 Km/h 2h59’ from Rome to Milan 37’from Bologna

GROUP OFFERS

� Standard Groups� School Groups

OF

FE

RS

Page 42: Catalogo Commerciale 2012 ENG jan 12th · HIGH SPEED FRECCIAROSSA TRAINS HIGH SPEED Top speed 360 km/h; top commercial speed 300 Km/h 2h59’ from Rome to Milan 37’from Bologna
Page 43: Catalogo Commerciale 2012 ENG jan 12th · HIGH SPEED FRECCIAROSSA TRAINS HIGH SPEED Top speed 360 km/h; top commercial speed 300 Km/h 2h59’ from Rome to Milan 37’from Bologna

SERVICE RESERVED TO:

Groups of at least 10 paying personstravelling together.

GR

OU

P O

FF

ER

: OR

DIN

AR

Y G

RO

UP

S

Restrictions

• On some regional trains, groups are not admitted or they are admitted but only for limited sections.

from 10 to 49 paying persons

more than 50 paying persons

Monday, Tuesday, Wednesday, Thursday, Saturday

20% 30%

Friday and Sunday 10%

On the Regional trains seat reservation is optional and costs 1,50 euro per person. Group fares can be further discounted by applying the reductions for children from 4 to 12 years. The offer is valid for both 1st and 2nd class.

10%*

• At Regional/Provincial levels, the offer can be subject to updates, modifications or exemptions.

• The discount for groups can be cancelled for certain medium- and long-distance trains in peak season.

GROUP OFFER: STANDARD GROUPS

BUYING TERMS AND CONDITIONS

� The group must be made of at least 10 passengers, travelling on the same train and to the same destination.

� The ticket is personal and under the name of the group leader. Each group passenger must be provided with identity document and individual pass check issued with the ticket. The group organizer is responsible jointly with group passengers for the amounts due to Trenitalia in the event of irregularities and misuse.

Page 44: Catalogo Commerciale 2012 ENG jan 12th · HIGH SPEED FRECCIAROSSA TRAINS HIGH SPEED Top speed 360 km/h; top commercial speed 300 Km/h 2h59’ from Rome to Milan 37’from Bologna

Purchase Option* (for medium- and long-distance trai ns only) � It is possible to pre-book seats through the “purchase option” against

payment of 5,00 euro for each group passenger, 4 months before departure and until midnight of the fifth day prior to departure.

(*service available if group reservation is made in Italy at station ticket offices, travel agencies and group centers)

Change of option� It is possible to change the number of participants (if increased a payment

of 5,00 extra euros is due for every additional passenger, if decreased no refund is foreseen for cancelled reservation) until midnight of the fifth day prior to departure.

Change of booking

• Before reserved train departs: it is possible to ask for free change of departure time and date once;

• After train departs (up to one hour afterwards): it is possible to ask for free change only once and exclusively at the ticket office and group center of the departure station of the train booked.

• NOT ALLOWED for Regional Train tickets.

Change of ticket

• Until five days prior to departure: it is possible to change the ticket as far as train category, class, route and number of passengers, by paying the possible price difference due and the change fee equal to 20% of ticket price up to 3,00 euro.

Refund

• Until five days prior to departure: it is possible to ask for full or partial refund of the ticket price (in case of decreased number of passengers or reduced route), occurring with 20% amount deduction. Refund must be applied for.

For Regional trains refund is accepted within two months from ticket issuing (if not validated).

GROUP OFFER: standard groups

Page 45: Catalogo Commerciale 2012 ENG jan 12th · HIGH SPEED FRECCIAROSSA TRAINS HIGH SPEED Top speed 360 km/h; top commercial speed 300 Km/h 2h59’ from Rome to Milan 37’from Bologna

School Offer

School Offer

SERVICE RESERVED TO

Groups made of at least 10 participants to journeys organized by schools and universities (for students of degree courses, post-degree courses and masters), as well as third age Universities and private Universities.

WHO CAN BUY THE TICKET: terms of sale • Group made of at least 10 passengers travelling on the same train and to

the same destination.

• Written request on the School Institute headed paper (bearing the seal of the University, if applicable) stating that the journey is organized by the School Institute (or University).

The special conditions of the Ordinary Group Offer are applied to students of Language Schools, Music Academies, Ballet Academies, Computer Schools, Design Institutes and equivalent.

When you can travel…Everyday from 01/09/10 to 30/06/11

… and when you cannot travelOn Regional trains: on commuter trains and on medium- and long-distance trains during school holidays coinciding with high traffic times (Christmas, Easter, spring bank holidays and school summer holidays).

BOOKING AND DEPOSIT• Free booking included in the price; • Deposit: 5 euro minimum. Settlement required within 5 days prior to

departure.

• Should settlement not be paid, reserved seats will be marketed again and the group shall not be entitled to the refund of deposit paid.

• The number of participants and date of departure can be changed prior to final settlement.

SCHOOL GROUP OFFER**Only available at station ticket offices, travel agencies and group centres in Italy

Page 46: Catalogo Commerciale 2012 ENG jan 12th · HIGH SPEED FRECCIAROSSA TRAINS HIGH SPEED Top speed 360 km/h; top commercial speed 300 Km/h 2h59’ from Rome to Milan 37’from Bologna

FARES (for an ordinary 2nd class ticket)

Monday, Tuesday, Wednesday, Thursday, Saturday:• 20 euro for Express, Intercity and Night Intercity trains with reserved seat • 25 euro for ES* City trains • 30 euro for ES* trains • 40 euro for AV and couchette trains with 4/6 seats.

No further reductions can be applied to those fares.

Friday and Sunday:• 10% off the base fare paid by single passenger, both in 1st and 2nd class.

Discount is calculated on base fare paid by single passenger.

• In case of disadvantageous price point for second class journeys, 30% reduction on base fare ticket will be applied, still guaranteeing the free ticket for accompanying persons.

• For students up to 12 years, a further 50% discount (for reserved seats) and 30% discount (for couchettes and sleeper carriages) will be applied.

• On Regional trains, every day of the week, 10% off base fares. • 1 free ticket every 15 paying students (up to 5 free tickets each

group).

Change of bookingBefore reserved train departs: it is possible to ask for free change of departure

time and date once; After train departs (up to one hour afterwards): it is possible to ask for free

change only once and exclusively at the ticket office and group center of the departure station of the train booked.

Change of ticketUntil five days prior to departure: it is possible to change the ticket as far as

train category, class, route and number of passengers, by paying the possible price difference due and the change fee equal to 20% of ticket price up to 3,00 euro.

RefundUntil five days prior to departure: it is possible to ask for full or partial refund of

the ticket price (in case of decreased number of passengers or reduced route), occurring with 20% amount deduction. Refund must be applied for.

For Regional trains refund is accepted within two months from ticket issuing (if not validated).

SCHOOL GROUP OFFER

Page 47: Catalogo Commerciale 2012 ENG jan 12th · HIGH SPEED FRECCIAROSSA TRAINS HIGH SPEED Top speed 360 km/h; top commercial speed 300 Km/h 2h59’ from Rome to Milan 37’from Bologna

Group Centres

[email protected]

+39 0432 -510857

Stefano DottoViale Europa Unita, 38Udine

[email protected]

+39 045 -8005247

Tiziana Camilettic/o Stazione P.N. - PiazzaleXXV Aprile, 1

Verona

[email protected]

+39 041 3696281

Rusalen AlbertoPalazzo Tiepolo sito in Via Decorati al Valor Civile, 90

Mestre

Venezia

[email protected]@trenitalia.it

+39 040 -415703

Almerinda RubinoPiazza Libertà, 8Trieste

[email protected]

+39 011 -5611445

Elio ChiaravallotiVia Sacchi 11- 1° pianoTorino

[email protected]

+39 06 -484972

Albertina Sozioc/o Stazione Roma Termini - binario 1 - Lato Via

Marsala

Roma

[email protected]+39 0965 -863982/863981

Patrizia Pitasic/o Stazione Centrale FS -Piazza Garibaldi

ReggioCalabria

[email protected]+39 091 -6161844

Antonino Favarac/o Stazione FS - Piazza G. Cesare

Palermo

[email protected];[email protected]

+39 081 -5535976 / 5674569

Luigi CoppolaPiazza Garibaldi - Internostazione Napoli CentralePalazzina FSA2 - piano 1

Napoli

[email protected]

+39 02 6371 2387 – 2398 -2216

Alessandra De Monte

Piazza Luigi di Savoia 1 –Stazione Centrale – piano binari – bin 21 20124

Milano

Milano

[email protected]

+39 010 -2742652 / 2742653

Simona Taini Sara Sasso

Piazza Acquaverde, 4 c/o Stazione FS - Atri Stazione

Genova

[email protected]

+39 050-42505

Sposato RobertaPiazza della stazione 1Pisa

[email protected]

+39 051 -2583091 oppure 051-2582705

Paolo BertoniPiazza Medaglie d'Oro 2 -40121 Bologna c/o

Biglietteria SussidiariaBologna C.le

Bologna

[email protected]+39 080 -58952391

Luigi PiccininnoPiazza Aldo Moro c/o Club Eurostar

Bari

[email protected]

+39 071-43389

Falleroni EvelynIngresso atrio centralestazione - 1° piano c/o Club Eurostar Piazza Rosselli Snc

Ancona

E-mailphoneContact personAddresstown

Group Centres

Group Centres

Page 48: Catalogo Commerciale 2012 ENG jan 12th · HIGH SPEED FRECCIAROSSA TRAINS HIGH SPEED Top speed 360 km/h; top commercial speed 300 Km/h 2h59’ from Rome to Milan 37’from Bologna
Page 49: Catalogo Commerciale 2012 ENG jan 12th · HIGH SPEED FRECCIAROSSA TRAINS HIGH SPEED Top speed 360 km/h; top commercial speed 300 Km/h 2h59’ from Rome to Milan 37’from Bologna

ON BOARD CATERING SERVICES

ON BOARD CATERING SERVICES FOR GROUPS

ON

BO

AR

D

CA

TE

RIN

G

SE

RV

ICE

S

Page 50: Catalogo Commerciale 2012 ENG jan 12th · HIGH SPEED FRECCIAROSSA TRAINS HIGH SPEED Top speed 360 km/h; top commercial speed 300 Km/h 2h59’ from Rome to Milan 37’from Bologna

ON BOARD CATERING SERVICES

On board catering services

On board catering services

Restaurant services offer, both for individuals and groups, is focused on:

a) wide range of products

� broad range of menus and refreshments� attention to children and persons with special dietary needs

b) food quality

� healthy and traditional recipes� seasonal food offer� Italian products and regional recipes (regional dishes and DOP, IGP*

BIO9 products)

c) food safety

� advanced technology in food preparation� suitable equipment to get meal ready/preserve food.

d) sustainability

� products and processes are chosen in order to help control energy consumption and CO2 emissions due to food transportation (for instance: short chain products), waste material management, water resources saving , local development, biodiversity

* DOP: Denominazione di Origine Protetta (Protected des ignation of origin); IGP = Indicazione Geografica Protetta (Guarantee of or igin for food produced in specific areas)

Page 51: Catalogo Commerciale 2012 ENG jan 12th · HIGH SPEED FRECCIAROSSA TRAINS HIGH SPEED Top speed 360 km/h; top commercial speed 300 Km/h 2h59’ from Rome to Milan 37’from Bologna

ON BOARD CATERING SERVICES: STANDARD OFFER

IN THE RESTAURANT COACHAll meals are served in the special restaurant car located in the middle of the train. The restaurant service features a wide range of menus based on traditional Italian dishes. Please find a few examples here below.

It is also possible to choose:

� à la carte a first course (12 euros)

�à la carte a second course with a side dish, a cold dish or a cheese/sliced salami dish (15 euros)

Table service is available during the whole journey.

PRM passengers can order their meal to T&B staff and be served at their seat.

on board catering services

on board catering services

Page 52: Catalogo Commerciale 2012 ENG jan 12th · HIGH SPEED FRECCIAROSSA TRAINS HIGH SPEED Top speed 360 km/h; top commercial speed 300 Km/h 2h59’ from Rome to Milan 37’from Bologna

ON BOARD CATERING SERVICES

RESTAURANT COACH – example of menu

Page 53: Catalogo Commerciale 2012 ENG jan 12th · HIGH SPEED FRECCIAROSSA TRAINS HIGH SPEED Top speed 360 km/h; top commercial speed 300 Km/h 2h59’ from Rome to Milan 37’from Bologna

ON BOARD CATERING SERVICES: STANDARD OFFER

AT THE BAR

The food offer depends on the train travel time.It is possible to choose among various salted and sweet snacks, drinks an excellent Illy coffee, or enjoy fresh sandwiches, taste a croissant, a yogurt or a slice of cake. Hot and cold dishes and salads complete the offer.

Please find here below the whole menu.

Brand-new. possibility to buy paper handkerchiefs, refreshing serviettes, travel pillows, sleeping masks.

on board catering services

on board catering services

Page 54: Catalogo Commerciale 2012 ENG jan 12th · HIGH SPEED FRECCIAROSSA TRAINS HIGH SPEED Top speed 360 km/h; top commercial speed 300 Km/h 2h59’ from Rome to Milan 37’from Bologna

ON BOARD CATERING SERVICES: GROUPS

1-IN THE RESTAURANT COACH - FULL SIT-DOWN SERVICE

SET LUNCH/DINNER MENU

Choice of First and second course, Side dish, Dessert orFruit. Drinks not included

MEDITERRANEAN BREAKFAST

Freshly-baked croissant, Bread, Butter, honey, Jam,Yoghurt, Fruit juice, Choice of hot beverage

CONTINENTAL BREAKFAST

Ham & cheese or scrambled eggs, Bread, cereals,Yoghurt, Fruit juice, Choice of hot beverage

Trenitalia, in collaboration with T&B, organizes catering services for groups, with different offers that answer to customers’ different requests.

Page 55: Catalogo Commerciale 2012 ENG jan 12th · HIGH SPEED FRECCIAROSSA TRAINS HIGH SPEED Top speed 360 km/h; top commercial speed 300 Km/h 2h59’ from Rome to Milan 37’from Bologna

ON BOARD CATERING SERVICES: GROUPS

2- AT YOUR SEAT (MEAL TRAYS)

LUNCH/DINNER TRAYFirst course, second course, side dish, Mini dessert, Fruit,Bread, Meal accompaniments(salt-pepper, dressing,cutlery pack, napkin). Drinks not included

BREAKFAST TRAYFreshly-baked croissant, rusks, Butter, Jam, Mini dessert,small carton fruit juice, Meal accompaniments,choice of hot beverage

3- DEDICATED TO SCHOOL GROUPS (SCHOOL BOXES)

SCHOOL LUNCH/DINNER BOXFirst course, Second course, side dish, Mini dessert, FruitBread, Meal accompaniments, 50cl bottle of mineral water

SCHOOL BREAKFAST BOXPackaged croissant, toasted bread slices, Jam,Mini dessert, small carton fruit juice, Meal accompaniments

SCHOOL BOX SNACK2 sandwichesFruits- Mini dessertWater or Acqua or soft drinkMeal accompaniments

Meal trays/boxes are served by special staff directly in the passenger cars. The extra cost for the service is €150.00 per staff member. The average requirement is 1 staff every 30 passengers for the meal tray service, and 1 staff every 50 passengers for the meal box service.

School box offer is particularly suited to school trips, because nodedicated staff is required. The meal boxes can be collectedby the accompanying teachers directly in the restaurantcar in the middle of the train

On board catering services for groups

On board catering services for groups

Page 56: Catalogo Commerciale 2012 ENG jan 12th · HIGH SPEED FRECCIAROSSA TRAINS HIGH SPEED Top speed 360 km/h; top commercial speed 300 Km/h 2h59’ from Rome to Milan 37’from Bologna

ON BOARD CATERING SERVICES: GROUPS

4- SPECIAL SERVICES IN COACH FOR YOUR EXCLUSIVE USE

WINE BARcold meat & cheese platter, Bread/grissini,Fresh fruit salad or seasonal fruit,Berlucchi Cuvèe Imperiale sparkling wine, red wines, White wines,still/sparkling mineral water

HAPPY HOURassorted mini sandwiches, assorted finger food,potato crisps,Berlucchi Cuvèe Imperiale sparkling wine, Beer,still/sparkling mineral water, soft drinks

These meals are served by special staff in the passenger cars. The extra cost for the service is €150.00 per staff member. The average requirement is 1 staff every 20 passengers.This service is available to first class carriages dedicated for such service.

5- CUSTOMIZED SERVICES IN COACH FOR YOUR EXCLUSIVE USE

To meet any special catering requirements, tailored menus can be created - down to the smallest detail – in case of special dietary needs (vegetarian menus, sportsmenus, etc.), for chartered trains or special events and functions, with premium and demanding guests. This kind of tailored catering services are performed by special staff in the passenger cars. The extra cost for the service is €150.00 per staff member and the average requirement is 1 staff every 20 passengers. This service is available to first class carriages dedicated for such service.All menus are designed in agreement with the customer and the prices determined based on the special requirements

Page 57: Catalogo Commerciale 2012 ENG jan 12th · HIGH SPEED FRECCIAROSSA TRAINS HIGH SPEED Top speed 360 km/h; top commercial speed 300 Km/h 2h59’ from Rome to Milan 37’from Bologna

How to book the service :

ON BOARD CATERING SERVICES: GROUPS

Booking must be made by request must be sent to the following email addresses

[email protected]

Bookings are accepted only for ten people or more.In order the service on board would be to assured, requests must be sent as follows:

1- Restaurant coach servicesBreakfast/lunch/dinner (at least 10 days before the departure date)

2- Meal tray/box services in the passenger cars and meal boxes for schools:Breakfast/lunch/dinner (at least 15 days before the departure date)

3- Exclusive/tailored catering services in the passenger cars:wine bar, happy hour, breakfast, lunch, dinner (at least 20 workdays before the departure date)

TERMS OF PAYMENT

Booked services should be paid by bank transfer 10days before the date of departure of the train for which the booking has been made.

For more information on group catering services, pleasecontact the booking office:

- Mon to thu: from 9 am to 6 pm- Fri: from 9 am to 3 pm

phone: +39 06.46.20.33.33Fax: +39 06.48.75.532

On board catering services

On board catering services

Page 58: Catalogo Commerciale 2012 ENG jan 12th · HIGH SPEED FRECCIAROSSA TRAINS HIGH SPEED Top speed 360 km/h; top commercial speed 300 Km/h 2h59’ from Rome to Milan 37’from Bologna

4L Frecciarossa : catering services

Bar/ Restaurant coach

The Bar Restaurant coach, located in the middle of the train, is available to travellers of the Premium, Business and Executive carriages .The restaurant service offers menus à la carte and other daily menus. For Standard level travellers a mini bar is available

You can book restaurant and bar services writing to [email protected].

Standard - Premium – Bar Bistrot – Business – Executive

Page 59: Catalogo Commerciale 2012 ENG jan 12th · HIGH SPEED FRECCIAROSSA TRAINS HIGH SPEED Top speed 360 km/h; top commercial speed 300 Km/h 2h59’ from Rome to Milan 37’from Bologna

4L Frecciarossa : catering services

On board catering services

On board catering services

Executive menus by Gianfranco Vissani.

Natural ingredients and traditional Italian dishes are created by Mister Vissaniwith great skill to offer to Executive customers haute cuisine menus Here are some menu suggestions that are renewed from time to time, to give travellers the opportunity to enjoy each time they travel new delights.

Menu Cena- Dinner menu

Pearl barley salad with celery, black olives, orange peel and PiaveStockfish with prunes and sechuanpepper Creme brulè with coffee dried Fruit

Menu Pranzo- Lunch menu

Potatoes PattòMixed boiled meat with cremonamustard passion fruit Zuccottodried Fruit

In the morning, it is possible to enjoy a special breakfast with

elegant and delicious sweet and savoury combinations, which may be tasted with espresso coffee and orange juice.

Page 60: Catalogo Commerciale 2012 ENG jan 12th · HIGH SPEED FRECCIAROSSA TRAINS HIGH SPEED Top speed 360 km/h; top commercial speed 300 Km/h 2h59’ from Rome to Milan 37’from Bologna
Page 61: Catalogo Commerciale 2012 ENG jan 12th · HIGH SPEED FRECCIAROSSA TRAINS HIGH SPEED Top speed 360 km/h; top commercial speed 300 Km/h 2h59’ from Rome to Milan 37’from Bologna

CHARTERED TRAINS OFFER

CHARTERED TRAINS “FRECCIA”

CH

AR

TE

R

TR

AIN

S

Page 62: Catalogo Commerciale 2012 ENG jan 12th · HIGH SPEED FRECCIAROSSA TRAINS HIGH SPEED Top speed 360 km/h; top commercial speed 300 Km/h 2h59’ from Rome to Milan 37’from Bologna
Page 63: Catalogo Commerciale 2012 ENG jan 12th · HIGH SPEED FRECCIAROSSA TRAINS HIGH SPEED Top speed 360 km/h; top commercial speed 300 Km/h 2h59’ from Rome to Milan 37’from Bologna

Chartered train offer is the new Trenitalia proposal specifically to meet requirements of groups travelling on business, school tourism,various associations.

Trenitalia professional Charter team is able to tailor made our service according to the requirements of medium and large groups.

“Charter Freccia” (“Arrow Charter”) is the new service introduced in 2010,providing the advantages of travelling on Trenitalia High Speed services, or ‘arrows’ (Frecciarossa, Frecciargento,), with those of a tailor made service. High Speed connections and the excellent comfort on board the “Arrows” are now at your exclusive disposal!

We are offering:

� Rental of an entire train, with route and departure date/time at your convenience and all details chosen by yourself, in order to make your train journey a unique experience.

� Possibility to book train coaches for your exclusive use on scheduled trains and to have customized catering services, as well as ‘ad hoc’ facilities, on board and at the station, before travel.

� Rental of entire trains equipped with special coaches*, allowing the arrangement of “travelling events”: conferences, expositions, business meetings, seminars, road-shows, advertising and many more.

Trenitalia charter trains take you where you like!

No matter what your destination is, Trenitalia Charter services allow you to get there quickly and in comfort. You can move all along Italy, on more than 16,000 km of tracks and 1,000 km of High Speed network, among big cities and smaller towns in the Peninsula, and beyond Italian borders, to European destinations. Trenitalia Charter always has the right solution for you and your party.

CHARTERED TRAINS and “CHARTER FRECCIA”

Charter

Charter trains

trains

* Special coaches can only be used in trains made up with ordinary rolling stock, ETR not included.

Actual availability of all chartered services is subject to the availability of rolling stock and technical feasibility of the transportation.

Page 64: Catalogo Commerciale 2012 ENG jan 12th · HIGH SPEED FRECCIAROSSA TRAINS HIGH SPEED Top speed 360 km/h; top commercial speed 300 Km/h 2h59’ from Rome to Milan 37’from Bologna

CHARTERED TRAINS and “CHARTER FRECCIA”

Trenitalia’s charter trains: a whole train dedicated to yourself!

Renting an entire train is the ideal solution for journeys and events involving

large groups*, and for meeting particular requirements in term of route, date and

time of the journey, on board facilities, ad hoc equipment. Coaches can also be

decorated on the outside, with promotional messages or company brands, in

order to make the train an effective mean of communication.

In addition to the Frecciarossa and Frecciargento fleet, you can also choose

traditional train coaches, including overnight, and make up your train coaches

that meet your own specific needs:

� Restaurant/Bar coach

� Conference coach: with projection room, large screen and 52 seats

� Exhibition coach: for expositions and show rooms, equipped with banners and

suitable for installing videos and tables.

� Press & Conference coach: equipped with Direction room, projection screen,

multi-tasking area (22 seats with PC plugs), reception and secretary office, bar

area.

� Luggage coach, standard or equipped for cooking hot dishes.

� Coach with stretchers: suitable for transportation of disabled passengers.

Page 65: Catalogo Commerciale 2012 ENG jan 12th · HIGH SPEED FRECCIAROSSA TRAINS HIGH SPEED Top speed 360 km/h; top commercial speed 300 Km/h 2h59’ from Rome to Milan 37’from Bologna

Segue TRENI CHARTER

Your “private” coach on Freccia (Arrow) trains: the brand new offer for group travel

Sound-proofed, air conditioned coaches, equipped with sound system, luggage room and wc. Comfortable armchairs with a generous seat pitch, individual socket, table and light*. Frecciarossa and Frecciargento coaches offer the optimum journey comfort, and the narrow seat on other means of transport will become only a bad memory!

Access on board is quick and easy, avoiding airports long check-in procedures and you leave directly from the city centre. You can ask for ad hoc assistance service to be provided while you get on and off the train.

During the journey you can enjoy a snack or a full meal, served at your seat or in the restaurant coach, by waiters in white gloves, based on Italian high quality products cooked on the spot. Trenitalia “arrows” run up to 300 km/h and there’s no risk to get stuck in the traffic jam!

You can take advantage of Trenitalia High Speed and, at the same time, enjoy the relaxing atmosphere that only the exclusive use of the coach can offer. The ideal solution to get to your destination without stress, optimal for teams of athletes on their sport journeys, for company groups on business trips, or leisure groups moving around Italy for tourism.

For further information and quotations:[email protected]

Visit Charter section of our official website:www.ferroviedellostato.it →trenitalia→servizi per→noleggiare un treno

Charter

Charter trains

trains

* Seats equipment may change according to train and coach type.

CHARTERED TRAINS and “CHARTER FRECCIA”

Information and quotations:

Leisure and school tourism, incentives:

Tel: 02 6371 7927e-mail: [email protected]

[email protected]

Tel: 02 6371 7927e-mail: [email protected]

[email protected]

Religious tourism:

Tel: 055 235 3696e-mail: [email protected]

Tel: 055 475581 e-mail: [email protected];

[email protected]@trenitalia.it

* Frecciargento: 410/430/470 seats offered; Frecciarossa: 600 seats offered; train made up with standard rolling stock – seating places : 426 seats offered; train made up with standard rolling stock – overnight couchettes : 654 places offered.

Page 66: Catalogo Commerciale 2012 ENG jan 12th · HIGH SPEED FRECCIAROSSA TRAINS HIGH SPEED Top speed 360 km/h; top commercial speed 300 Km/h 2h59’ from Rome to Milan 37’from Bologna
Page 67: Catalogo Commerciale 2012 ENG jan 12th · HIGH SPEED FRECCIAROSSA TRAINS HIGH SPEED Top speed 360 km/h; top commercial speed 300 Km/h 2h59’ from Rome to Milan 37’from Bologna

SERVICES

� Disabled Passengers� Train+Car, in cooperation with MAGGIORE� Bagaglio Facile in collaboration with TNT S

ER

VIC

ES

Page 68: Catalogo Commerciale 2012 ENG jan 12th · HIGH SPEED FRECCIAROSSA TRAINS HIGH SPEED Top speed 360 km/h; top commercial speed 300 Km/h 2h59’ from Rome to Milan 37’from Bologna

What the Blue Halls are:The Blue Hall (SALA BLU) is present in 14 main stat ions and provides the following services for PRM and disa bled customers in 252 stations nationwide:

� information � seat bookings � wheelchairs availability� guide at the station and escorting to the train � guide until train leaves the station or to another connecting train� getting on/off with lift-van for wheelchair customers� possible hand baggage service, free on request (1 item)� distribution of information material

Opening hours: from 7.00am to 9.00pm

How to ask for the assistance service from abroad:

• By sending an email to the Customer Service at Roma Termini Station

([email protected])

• By calling the following number 0039 06 4881726, from Monday to Friday, from 7.00am to 9.00pm.

DISABLED AND PRM PASSENGER SERVICES:

THE “SALA BLU” (BLUE HALL) CIRCUIT

Support services are provided by the “Sale Blu”, completely free of charge , to all the passengers who find themselves in a condition of reduced mobility, be it permanent or temporary, including:

�customers with their own wheelchair

� passengers with reduced mobility

� old persons

� pregnant women

� blind persons

� deaf persons

Page 69: Catalogo Commerciale 2012 ENG jan 12th · HIGH SPEED FRECCIAROSSA TRAINS HIGH SPEED Top speed 360 km/h; top commercial speed 300 Km/h 2h59’ from Rome to Milan 37’from Bologna

Booking

• on line at: http://www.e-maggiore.it/portal2/cmd?PORTAL_LA=en•by calling from Italy: Trenitalia Call Center 892021*

Maggiore** Call Center 848000919• by calling form abroad: 0039 06 68475475

* Calling rates from landlines: Unit answer cost: 30 euro centimes (VAT included). Minute cost: 54 euro centimes (VAT included). Calling rates from mobile phones: The rate, according to your rate place, depends on the mobile telephony operator.** Rate varies depending on the contract between the company and mobile operator.

PaymentPayment of the services is made by credit card upon booking.

To take advantage of the Noleggio Facile (Easy Hire) offer, you must have a train ticket and must indicate your Booking Code (PNR) as stated on the ticket when you book.

All types of rail fare come within the offer without limitations.

Train

Train+ Car

+ Car

TRAIN+CAR : EASY HIRE

EASY HIRE

Service reserved toAll Trenitalia customers arriving at the main stations.

OfferEconomical daily cat hire rates starting from 30 euro per 4 hours.

In cooperation with

Page 70: Catalogo Commerciale 2012 ENG jan 12th · HIGH SPEED FRECCIAROSSA TRAINS HIGH SPEED Top speed 360 km/h; top commercial speed 300 Km/h 2h59’ from Rome to Milan 37’from Bologna

RENTAL SERVICE WITH DEDICATED PARKING

INTERPARKING SERVICES. TRAIN+CAR

Agreed car-parks � Rome Stazione Termini : Garage Interparking Italia Srl - Via Giolitti 267; � Milan Stazione Centrale :Garage Sammartini - Via Sammartini 3.

Offer :� Price starts from 59€ per day (including VAT and 100 km) for cars of group

B; � booking notice 72 hours; � Service requires credit card payment in advance� 12 hours of tolerance for paying the car park

How it works• After booking your car on line and printing the confirmed booking receipt

issued by Maggiore you only need to go with your own car to one of the agreed car-parks where you will need to collect your ticket at the entranceand keep it until you are back to allow for keeper’s inspection.

• Your car will be available at the Maggiore agency at destination. • When returning to your departure station, you will be able to collect your

own car at the car park by showing the Tax receipt of the hire you booked at destination and received upon collection of your own car, alongside with your parking entry ticket.

Service reserved to:Frecciarossa and Frecciargento clients travelling in First Class from Roma Termini or Milano Centrale (to take advantage of the “Noleggio + Parcheggio” (Rental service with dedicated parking), you must indicate your Booking Code (PNR) as stated on the ticket.

All types of rail fare come within the offer without limitations

Page 71: Catalogo Commerciale 2012 ENG jan 12th · HIGH SPEED FRECCIAROSSA TRAINS HIGH SPEED Top speed 360 km/h; top commercial speed 300 Km/h 2h59’ from Rome to Milan 37’from Bologna

Chaffeur service

Service reserved to:Frecciarossa customers who travel in 1st class arriving at the stations of Roma Termini and Milano Centrale and Frecciargento customers arriving at Roma Termini station.

INTERPARKING SERVICES. TRAIN+CAR

Offer

�special price of 40 euro* (including VAT), which offers you:

�the rental car of a chauffeured “Mercedes class E” car or similar up to 4 hours (calculated from the departure/arrival of the vehicle from the garage)

�availability of the vehicle for up to 75 km within the city's boundaries (outer ring-road for Rome, bypass for Milan)

�free waiting of the driver at the station for up to 30 minutes.

The service is subject to availability, which will be checked and notified when booking.

If the driver has to wait for the customer for longer than the first 30 minutes, the service is subject to a supplement fee of € 40/hour. **

Payment of the service is by credit card when booking.

Bookings

�fill in an on-line application form at: www.emaggiore.it/portal2/modulo_chauffeur_trenitalia.xp2?PORTAL_LA=en

�contact Trenitalia's call center on 892021* (calling from Italy) or 0039 06 68475475 **(calling from abroad)

�contact the dedicated Maggiore Call Center*** on 848000919 (Monday to Friday 09am-1pm; 2pm-6pm)

How it works

�Car booking must be made at least 24 hours in advance during weekdays and not later than at 10.00am on the working day preceding Saturday, Sunday, holidays and Monday morning.

�The driver will meet customers showing a Maggiore Chauffeur Service sign indicating the name of customer at the destination station, at the Maggiore hire office, if not otherwise agreed. •Calling rates from landlines: Unit answer cost: 30 euro centimes (VAT included). Minute cost: 54 euro centimes (VAT included). Calling rates from mobile phones: The rate, according to your rate place, depends on the mobile telephony operator.

** Rate varies depending on the contract between the company and mobile operator.

Page 72: Catalogo Commerciale 2012 ENG jan 12th · HIGH SPEED FRECCIAROSSA TRAINS HIGH SPEED Top speed 360 km/h; top commercial speed 300 Km/h 2h59’ from Rome to Milan 37’from Bologna

Bagaglio Facile : Send your bag. Travel light

If you travel Frecciarossa or Frecciargento or are a CartaFreccia cardholder, you can send your bag from €20 and the second bag costs just €15!

Moreover, if you are travelling with a group, you can send you luggage at exceptional prices starting from just €9!

This service is easy to use:

1. Call TNT from Italy at FreePhone 800.923.924 at least 24 hours before departure. 2. A TNT courier will collect your luggage direct from home. 3. Show your Frecciarossa or Frecciargento ticket or your CartaFreccia card. 4. You bag will be deliverd where you wish, by the end of the next day almost everywhere in Italy.

This service is available from Monday to Friday from 8:30 to 19:00. The service is only active in major cities on Saturday and Sunday (Turin, Milan, Bologna, Florence, Rome, Naples, Salerno, Venice, Bari) and different charges apply.

To book or for further information call TNT from Italy at FreePhone 800.923.924 or visit the TNT website. http://www.tnt.it/trenitalia/servizio_bagaglio_facile.shtml

Page 73: Catalogo Commerciale 2012 ENG jan 12th · HIGH SPEED FRECCIAROSSA TRAINS HIGH SPEED Top speed 360 km/h; top commercial speed 300 Km/h 2h59’ from Rome to Milan 37’from Bologna

CROSS-BORDER connections

� Thello Train

CR

OS

S-B

OR

DE

R

Page 74: Catalogo Commerciale 2012 ENG jan 12th · HIGH SPEED FRECCIAROSSA TRAINS HIGH SPEED Top speed 360 km/h; top commercial speed 300 Km/h 2h59’ from Rome to Milan 37’from Bologna
Page 75: Catalogo Commerciale 2012 ENG jan 12th · HIGH SPEED FRECCIAROSSA TRAINS HIGH SPEED Top speed 360 km/h; top commercial speed 300 Km/h 2h59’ from Rome to Milan 37’from Bologna

Overnight service Thello Paris ⇔⇔⇔⇔ Milan ⇔⇔⇔⇔ Venice

19:45 09:29 Paris Gare De Lyon**

22:23 06:29 Dijon Ville

05:38 23:38 Milan Centrale

06:43 22:06 Brescia

07:25 21:24 Verona Porta Nuova

08:13 20:52 Vicenza

08:48 20:33 Padua

09:19 20:09 Ve. Mestre

09:34 19:57 Venice S. Lucia

221 220 Train

Thello trains are managed by TVT, new railway company born from a partnership between Trenitalia and the French company “Veolia Transdev”.

THELLO TRAIN

THELLO TRAIN

Thello trains are fully operated through Italian rolling stock and offer three kinds of accommodation: sleepers equipped with private washbasin (1 / 2 / 3 place cabins), 4 berth comfort couchettes, 6 berth couchettes.

UPCOMING: sleeper cabins equipped with private WC and shower.

** Arrival time in Paris may vary seasonally, pleas e check the official timetable for the date of your journey.

Page 76: Catalogo Commerciale 2012 ENG jan 12th · HIGH SPEED FRECCIAROSSA TRAINS HIGH SPEED Top speed 360 km/h; top commercial speed 300 Km/h 2h59’ from Rome to Milan 37’from Bologna

Thello aims to distinguish itself for quality on board services, with highly qualified LSG Sky Chefs staff and great attention to catering services.

In the restaurant coach, catering services for everyone:Dinner served at the table, with several menus proposed by world-famous chefs

Bar open non stop, for the purchase of refreshments, snacks and many other products to take awayBreakfast served at your table Furthermore: Mini-bar trolley moving all along the train, in the evening and in the morning.

Overnight service Thello Paris ⇔⇔⇔⇔ Milan ⇔⇔⇔⇔ Venice

Discover Thello’s “SMART” promotional fares, starting at 35€*Buy your ticket also in ticketless modality: it’s ea sy and quick.Find out all the details by your Trenitalia travel agent, on www.trenitalia.com and www.thello.com

*Smart offer, subject to limited availability, on s ales until 7 days prior to departure. Valid for an out ward journey in

accommodation 6 birth couchette. Changes and refund no t allowed.

Page 77: Catalogo Commerciale 2012 ENG jan 12th · HIGH SPEED FRECCIAROSSA TRAINS HIGH SPEED Top speed 360 km/h; top commercial speed 300 Km/h 2h59’ from Rome to Milan 37’from Bologna

Information Information printedprinted on on thisthis publicationpublicationmay may bebe subjectsubject toto changechange withoutwithout priorprior noticenotice..

UpdatedUpdated JanuaryJanuary 1212°° ,2012,2012

Page 78: Catalogo Commerciale 2012 ENG jan 12th · HIGH SPEED FRECCIAROSSA TRAINS HIGH SPEED Top speed 360 km/h; top commercial speed 300 Km/h 2h59’ from Rome to Milan 37’from Bologna

Trenitalia S.p.A.Divisione Passeggeri N/I Piazza della Croce Rossa, 100161 Romawww.trenitalia.comEmail : [email protected]