CASSANDRA DENISE HOUSTON, MBASeasoned professional adept at managing multiple projects, providing dedicated support, and skilled in Human Resources Management and Training.

2114 32nd Ave North Birmingham, AL 35207 (205) 207-7120 caja03@bellsouth.net

HUMAN RESOURCES MANAGER Extensive background in HR Leadership and Generalist affairs, including experience in

employee recruitment and retention, staff development, mediation, conflict resolution, benefits and compensation, HR records management, HR policies development, and payroll.

Demonstrated success in negotiating win-win compromises, developing training programs, and writing personnel manuals, corporate policies, job descriptions and management reports.

HUMAN RESOURCES SKILLS

FMLA/Affirmative Action ReportsWorkmen’s CompensationStaff Recruitment &RetentionEmployee RelationsBenefits AdministrationHR Program/Project

Management

Orientation & On-BoardingTraining & DevelopmentPerformance ManagementOrganizational DevelopmentHR Policies & Procedures

PROFESSIONAL EXPERIENCE

VOESTALPINE NORTRAK- Birmingham, AlabamaManufacturer of Rail products for Passenger and Freight IndustryHR Manager, September 2015-Present

Promote a culture of integrity, cooperation, involvement, trust and mutual respect among staff, management and production personnel.

Manage recruitment process to meet business requirements.  Gather intelligence of local job market conditions and develop appropriate recruitment and retention strategies while controlling recruitment costs.

Provide leadership to continuously improve the safety culture.  Identify opportunities to reduce risk exposure.  Effectively manage health and compensation claims including return-to-work programs.

Counsel and mentor employees.  Actively guide local managers and supervisors regarding employee relations issues and the administration of voestalpine Nortrak policies.  Ensure that the application of policies and discipline are fair and equitable.  Advise management regarding regulatory and statutory requirements.

Oversee payroll, benefit and reporting process to ensure accurate and timely submissions, including administration of HRIS and benefit programs, vacation, leave of absence, FMLA, attendance, hires, promotions, transfers, terminations and performance evaluations.  Maintain all records in conformance with voestalpine Nortrak's quality system.

Manage the safety program, including compliance with all OSHA and other Health and Safety regulations.

Collaborate with Operations management in the development of job skill matrices.  Maintain skills inventories.  Develop, facilitate, identify and implement training programs.

Key Results:

Created and implemented a Mentorship Program Created and implemented an organized Safety Committee Created an Implemented an Employee Engagement Plan Created and implemented onboarding process and procedure

THE ARC OF JEFFERSON COUNTY- Birmingham, AlabamaNon-Profit Organization HR Manager, March 2015-September 2015Recruited as Human Resources Manager who is responsible for supporting the achievement of the organization’s business goals by originating and leading HR practices and objectives that will provide an employee-oriented, high performance culture that emphasizes empowerment, quality, productivity and standards, goal attainment, and the recruitment and ongoing development of a superior workforce. Responsibilities include:

Development of an employee-oriented company culture Recruiting and staffing Employee onboarding and development Employee training Performance management and improvement Regulatory compliance Policy development and compliance Employee relations Compensation and benefits administration Employee safety, welfare, wellness and healthKey Results:

Reorganized the Human Resources Department Reorganized and Streamlined the New Hire Process Implemented a plan to update all training for all employees Created a new filing plan for paperless personnel documents

NUCOR STEEL CORPORATION — Birmingham, AlabamaProduces Steel Rebar HR Manager, June 2009 to December 2014

Recruited as Human Resources Manager responsible for hiring and recruiting new team members, attend career fairs, developing training and incentive programs and orientation procedures and training. Manage leave-of-absence programs and personnel records, create and administer benefits, conduct open enrollment and some safety training classes, and handle HR workplace issues and dispute resolution. Manage company newsletter, benefits and plan company functions. Work with senior management to create HR policies and procedures. Conduct administrative safety audits, Conduct crew and administrative meetings. Maintain the company’s Affirmative Action Plan. Responsible for all training and development curriculum for the Birmingham Division. Currently supervise 4 team members. Serve as a member on the Development Team, and Consistency Team.Key Results: Introduced the “Physical Requirement Form” for each position for employees that

were applying for LTD and Sick Leave.

Recognized the need for new termination interview process and designed new processes to meet current need.

Recognized the need for self-improvement training classes and created a training curriculum to address certain skills.

Forged a relationship with various educational institutions to train employees on certain subjects.

Member of the Development Team and implemented new mentorship training program for new hires and current team members.

Developed new processes for New Hire Orientation. Created new Internship Program and Recruiting Initiatives.

ASTRALLOY STEEL PRODUCTS — Birmingham, Alabama Steel Service and Fabrication CenterHR Manager, July 2004- June 2009 HR Assistant, August 2002- July 2004

Promoted to fulfill a broad range of HR functions, including recruiting and training employees, administering and shopping for benefits, overseeing disciplinary action and managing HR records. Member of the management team, safety team, and resolved conflicts between employees and insurance carriers, coordinated health fairs to promote employee wellness and performed exit interviews. Participated in Due Diligence in regards to the sale of the company and served on the acquisition team. Supervised 3 employees. As HR Assistant; assisted the Human Resources Manager with benefit enrollment, employee functions, payroll, orientation and training.

Key Results: Trained management team on interviewing techniques and best practices,

conducting work sessions and one-on-one coaching sessions that contributed to sound hiring decisions.

Revised company’s disciplinary procedures and implemented a tracking system that insulated company from legal risk and ensured consistent and fair discipline processes.

Devised incentive and morale-boosting programs (including special events and a tiered awards structure) that increased employee satisfaction and productivity and promoted safety.

Developed a program to monitor employee training. Implemented a new time keeping system and procedures Formed the company’s first safety committee. Developed the company’s first safety manual. Implemented cost reduction procedures for payroll. Established a policy for issuing equipment to employees, which resulted in cost

reduction.

ASTRALLOY STEEL PRODUCTS — Birmingham, Alabama

Steel Service and Fabrication CenterCredit Manager, June 1998-October 2004

Responsible for maintaining the DSO (Days Outstanding) at corporate requirements Responsible for all sales tax payments, reviews and returns. Performed credit analysis, audited billing statements, reconciled and balanced the A/R to the general ledger. Performed A/R cash flow analysis, calculated monthly borrowing base for line of credit. Managed and trained the Accounts Receivables department

Key Results: Created Lockbox procedures and format Developed new credit application Created a new collection policy and procedure.

STARWOOD SHERATON — Birmingham, AlabamaHospitalityCredit Manager, April 1994-June 1998

Responsible for the Accounts Receivables department and for maintaining collection goals. Instrumental in coordination the accounting and credit functions at the front desk, which consisted of monitoring 15 employees for compliance with the credit policy. Conducted credit analysis and approving credit. Performed bill reviews with group coordinators and audited all transactions

Key Results: Created a new bill review process

EDUCATION

NYIT — Old Westbury, New York December 2006Master of Business Administration

FAULKNER UNIVERSITY — Montgomery, Alabama December 2003Bachelor of Business Administration

OF NOTE

Professional Development: Complete ongoing training in the areas of compensation and benefits, employee and

labor relations, leaves of absence, workers’ compensation and workplace safety/security.

Faculty Member of The University of Phoenix Corporate Trainer for Jefferson State Community College

Affiliations: Society for Human Resource Management (SHRM)

Birmingham Society for Human Resource Management(BSHRM) AWMI- Association for Women in the Metal Industries Member of Alabama Manufacture Committee Member of Workforce Development Committee Member of the JLDC Conference

Hobbies Singing Painting Fishing Traveling Crafts

Professional References:Daniel AmpaduEngineerNucor Steel Birmingham607-483-9683

Tiffany WrightHuman Resources ManagerNucor Steel Memphis901-786-5482

Trevor SaundersShift ManagerNucor Steel Birmingham843-906-4144