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CASH TRANSFER PROGRAMMING IN AFGHANISTAN · 2018-03-12 · CASE STUDIES GUIDELINES FOR CASH TRANSFER PROGRAMMING IN AFGHANISTAN By Urayayi Mutsindikwa, George Bete and Agnes Mungatia

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Page 1: CASH TRANSFER PROGRAMMING IN AFGHANISTAN · 2018-03-12 · CASE STUDIES GUIDELINES FOR CASH TRANSFER PROGRAMMING IN AFGHANISTAN By Urayayi Mutsindikwa, George Bete and Agnes Mungatia

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CASE STUDIES GUIDELINES FOR

CASH TRANSFER PROGRAMMING

IN AFGHANISTAN

March, 2013

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CASE STUDIES GUIDELINES FOR

CASH TRANSFER PROGRAMMING IN

AFGHANISTAN

By Urayayi Mutsindikwa, George Bete and Agnes Mungatia

March, 2013

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TABLE OF CONTENTS

ACRONYMS ....................................................................................................................................................... 4

EXECUTIVE SUMMARY OF THE GUIDELINES ...................................................................................... 5

STEPS TO COLLECT CASE STUDIES FROM COMMUNITIE ................................................................ 6

STEP 1 – GET CASE STUDIES SHOWCASING IMPACT AND LEARNING ............................................................. 6

STEP 2 – WRITE YOUR STORY. ............................................................................................................................ 7

STEP 3 – SHARE YOUR STORY. ............................................................................................................................ 8

CONTACTS FOR SUPPORT .......................................................................................................................... 8

SELECTION OF CASE STUDIES THROUGH THE SCORE CARD ........................................................ 9

BEST STORY SELECTION CRITERION BY DOMAIN ............................................................................ 9

CASE STUDIES NOT SELECTED AS THE BEST STORIES .................................................................... 9

KEY EXAMPLES OF THE CASE STUDIES DOMAINS ......................................................................... 10

A: Quality of life Domain .......................................................................................................... 10

B: Improved Social Status Domain ....................................................................................... 10

C: Empowerment ......................................................................................................................... 11

D: Improved Social Relations .................................................................................................. 11

E: Community Level stories- Improved Social Cohesion domain .............................. 11

CASE STUDIES STRENGTHS AND WEAKNESSES ............................................................................. 13

SUMMARY ....................................................................................................................................................... 14

RECOMMENDATIONS .................................................................................................................................. 15

REFERENCES ................................................................................................................................................. 16

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ACRONYMS

CFT Cash for Training

CFW Cash for Work

ECHO European Commission and Civil Protection

CTP Cash Transfer Programming

HH Household

IGA Income Generating Activities

MEAL Monitoring, Evaluating, Accountability & Learning

M & E Monitoring and Evaluation

NGO Non Governmental Organisation

NRC Norwegian Refugee Council

OGB Oxfam Great Britain

ToT Training of Trainers

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EXECUTIVE SUMMARY OF THE GUIDELINES

This guideline describes the process of collecting case studies from the field by the agencies

implementing cash transfer programmes in Afghanistan. A case study is a true story about a real

situation or person. Sometimes, the actual person featured in the case study tells the story themselves,

and this in itself has impact. Once field work story collection is complete selection and analysis of stories

follows and each story is put in a specific Domain of Storyline. Case studies are scored using a set

template and the “best” cases in each domain will be identified for wider sharing in form of booklets or as

part of progress reports to showcase impact of the project. These guidelines form Cash Transfer

Programming (CTP) Studies for Learning, Documentation and Writing Packet. It aims to help you

effectively and efficiently document a project, to craft this documentation into a success story or a

learning story, and to share this story with important stakeholders. A case study is usually success story

that uses a specific event, community, household or person to tell a story about how and why a particular

project has made a positive impact. A case study uses a specific event, community, household or person

to tell a story about what cash and voucher, its partners and/or its beneficiaries have learned while

implementing a particular project and how they have used this learning to strengthen the project’s impact.

The Cash Learning Partnership country coordination unit shall support partners to understand the case

study collection methodology to back-up personnel from Cash/Voucher Working Group partners. The

case study production training shall utilize practical and participatory approaches where staff shall be

asked to go into the field and have a practical feel of utilizing the approach. After introducing participants

to the principles of collection of cases, its origins and evolvement as well as its main implementation

steps, staff shall be given a chance to pilot the use the methodology. .

This guideline provides a summary of technical back-up activities aimed at supporting partners in

implementing Cash Transfers (CTs) projects as a form of qualitative data collection initiative. The scope

of the guidelines includes providing expert advice to NGOs staff on how to set up appropriate structures

and systems for story writing, collection, selection and publication, as well as setting up systems to

facilitate the wider sharing of cases, stories and lessons learnt. The major purpose of the document is to

strengthen and standardize participatory approaches to, and qualitative components of qualitative

monitoring and evaluation of cash and voucher projects.

The CTP partners are free to review the process where an analysis of the strengths and weaknesses of the

methodology maybe conducted. A review of the stories collected during piloting must be undertaken at

partner level. The technical team then shall conduct the final sessions addressing gaps, weaknesses and

challenges observed during the piloting phase of the pilot process. At the end of the pilot phase, staff

shall be asked to make a self-assessment and check if all are now competent enough to implement case

study collection in their respective organisations.

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STEPS TO COLLECT CASE STUDIES FROM COMMUNITIES

STEP 1 – Get case studies showcasing impact and learning

The key to documenting a case study for showing success or lesson learned is asking good questions.

You’ll need to ask questions of yourself, as well as a diverse a range of community members who are

involved in the success/learning, such as children, women, teachers, health workers, traditional local

leaders, government workers at district, village and community levels as well as project staff. When

talking to these individuals, it will be impossible to write down everything people say. Keep your ears

open for “quotes” that express a particularly interesting point. Try to write down these “direct quotes” as

close as possible to how they are said. There are just six basic questions you need to keep in your mind

when documenting a case study showcasing success or a lesson learned: When? What? Where? Who?

How? Why?

WHEN? What is the date of your documentation? When did the activity begin in this community?

WHERE? Where are you (including district, ward and name of community, names of beneficiaries, etc.)?

What do the surroundings look like (if applicable to the story)?

WHAT? What are the project activities being documented? What is the intended impact of these

activities? What do beneficiaries, partner staff and community leaders say about the success or learning

that you are documenting? What are the most significant changes in this community as a result of this

project? What makes this project successful in this community?

WHO? Who is the CTs partner involved? Who are the targeted beneficiaries (type and number)? Who

did you get DIRECT quotes from about this success or learning (list name, age, gender and general

description)?

WHY? Why is this project important to this community? Why is it being implemented here?

HOW? How is the activity implemented? How has this process changed over time, and why? How has

the community or partner overcome any challenges they have faced? If this project was starting all over

again, how would you, the partner or the community do things differently? How does this project

demonstrate a success or a lesson learned? How will this success or lesson inform the project’s future?

Photos are also an important method of documentation because they can tell your story in a visual

way. Photos should demonstrate the positive change the community or beneficiary has experienced as a

result of the success or learning. One way of doing this is to take photos before the start of the project,

during implementation and after the completion of the project. The best photos are taken with the sun (or

main light source) behind you. This means that midday (when the sun is directly overhead) is the most

difficult time to take a good photo. It is best to take photos at your subject’s level. One way to ensure an

interesting photo is to imagine that you are dividing the photo into three sections horizontally and

vertically, and position your subject at the intersection of two of these lines. Use the highest resolution

possible on your camera – this will make it easier to edit the photo when you are back at the office and

will ensure that you can use the photo in both Web and print mediums. During documentation, ensure that

you collect the information you will need to write photo captions that clearly explain your images,

including the names of the subject(s) and the location. Always ask adults for permission before taking

their photograph. For children, ask their permission, as well as the permission of adults present, such as

guardians, caregivers or teachers. Ensure that your photo will in no way compromise the safety or well-

being of your subject.

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STEP 2 – Write your story.

Your story needs to communicate a success or learning, and it needs to use direct quotes and personal

experiences to help tell the story. Success stories are typically 400-700 words long, and learning stories

are typically 500-1000 words long.

INTRODUCTION: Use a strong headline that will attract readers’ attention. In order to draw readers

into your story, it is often useful to introduce the beneficiaries or community that your story will focus on,

as well as the environment that they live in. Your opening should mention the success or learning that is

the main point of your story and let readers know why it is so important.

BODY: The body of your story should clearly answer the “who, what, when, where, why and how”

questions that explain and substantiate the success or learning. You need to organize this information as

logically as possible, and make sure that your paragraphs flow together. Each sentence should build on

the ideas in the last sentence, and each paragraph should have clear links to the preceding one. Some

common ways of transitioning to a new sentence or paragraph are to begin with phrases like “as a result”,

“in addition to”, “while”, and “since”. You should use the responses you documented – including direct

quotes – to help you personalize the story of this success or learning.

CONCLUSION: The final paragraph of your story should reinforce your success or learning and

highlight any related or follow-up activities or events that are planned for the future. This can also be the

place to include general information about CTP or this particular project. The conclusion should indicate

who at CTP partner can be contacted for additional information about your story (this will be you and/or

your Program Manager).

EDITING: Once you write the first draft of your story, put it aside for a couple of days so that you can

look at it again with fresh eyes and, if possible, also ask a colleague to review it for you. You and your

colleague should edit the story with these questions in mind:

Will the headline and opening sentences grab readers’ attention and draw them into the story?

Does the story answer the relevant “who, what, when, where, why and how” questions?

Are all the facts and spellings (including names and locations) correct?

Are the sentences written in active voice instead of passive voice?

Do the paragraphs flow together? Are they arranged in a logical order?

Will readers come away from this story with a solid understanding of this success or learning?

Are quotes and personal experiences used effectively to explain this success or learning?

Does the story avoid using lots of acronyms and technical terms? In other words, will a variety of

Is the story objective? Although success stories do demonstrate CTP’s positive impact, such stories

should not exaggerate or over-dramatize the information, and should never be untrue?

Once you’ve made any necessary edits, select the 1-2 high-quality photos that compliment your story.

Write captions which explain who/what is in the photos and what the photo depicts.

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STEP 3 – Share your story.

Now, you’re ready to share your story! There are many ways to share a case sudy, and you should hold a

discussion with your Program Manager and the Communications and Learning Manager to identify

possible outlets. Any success or learning story will need to have appropriate approval before it is

disseminated, and it may be you, the Program Manager or a member of senior management that actually

distributes the story, depending on the audience. Consider these dissemination ideas:

Colleagues and partners: Share stories with C/VWG and its partners over e-mail, by hanging stories on

bulletin boards, distributing copies at meetings, or presenting them at a “learning” event monthly

coordination meetings. You can also request it being posted on relevant websites.

Community members: It is a good idea to share the story with the community members who you spoke

with during the documentation process. If possible, let them know how the agency is using the story, and

give them copies of the story.

Donors: Sharing success and learning stories with donors can help CTP projects highlight its good works,

outcome and impact. In addition, donors often have their own national, regional, global or thematic

newsletters, and they may want to share a CTP success story through these mediums. It makes them look

good to demonstrate the positive impact of their funding!

Government: If the partner has worked closely with a government ministry, office (such as the District,

Provincial, Tradition Leader etc,) or local authority on this project, you could share your story with these

groups. Make sure to seek approval from senior management before sharing your story in this way.

Colleagues in your technical area: There are many e-newsletters, e-forums, Web sites, and practitioner-

focused journals which you can use to share your story. Talk to the Communications and Learning

Personnel from respective agencies for a list of ideas. Do readers understand the story? Does the story

demonstrate why this success or learning is so important? The Afghanistan CTP coordination unit has a

website hosted at Oxfam and moderated by Oxfam and NRC and is useful dissemination for case studies.

CONTACTS FOR SUPPORT

Thank you for using the Cash Transfer Programming Case Studies Packet for your success and

learning stories. If you have feedback on the usefulness of this packet or ideas for how it can be

improved, please contact the following: [email protected];

[email protected]; [email protected];

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Story Selection Scorecard Aspect Max.

score

Score

Clarity and Coherence 10

Credible Un-Expected -

Impacts/outcomes noted

10

Credible Qualitative -

Impacts/Outcomes noted

10

Consistency of key outcomes

with other observations (e.g.

from Quantitative data findings)

10

40

SELECTION OF CASE STUDIES THROUGH THE SCORE CARD

Agencies should identify staff assigned to collect case studies and get them trained. For ease of analysis

staff is trained to classify the respective stories according to the domains. This can be done at regional

level before submission to country office or

beyond. Story collectors should debate why a

particular story should or should not be selected

for sharing and dissemination. The groups then

shall then use a story selection template and

scorecard for each story. The final score for

each story shall be decided either by finding the

average score after considering different scores

from each group member. The case study with

the highest scores will be selected as the best

story in each domain. The scorecard table on the

right shows which aspects of each story will be

scored to give a cumulative final score. For

each story, reasons as to why the story is or is

not selected as best in that domain will be stated. The main issues emerging from each story

should be stated in the story selection template together with key lessons emerging from the

story. These case studies will specifically be collected as part of the lesson learning aspects and

where there is need to identify programming short-comings that can lead to negative changes for

beneficiaries

BEST STORY SELECTION CRITERION BY DOMAIN

Best stories are also selected based on the following:

Impact is very evident: Stories that best demonstrated impact should be selected as the best in each

domain. These stories should clearly demonstrated qualitative impacts at household and community

levels

Logical: the logical development of the story should be considered in selecting the story

Baseline is clearly laid out: The stories that outline the situation obtaining prior to participating in an

intervention, and then clearly showed the changes that occurred during and after implementation shall

be prioritized.

Credibility-The stories that are credible and “believable”

CASE STUDIES NOT SELECTED AS THE BEST STORIES

Stories not selected maybe rejected based on the following reasons:

Stories that will sound exaggerated, and with some issues needing verification

Impact described in the story not attributable to CTP interventions. In some cases assets acquired

could not be wholly attributed to CTP interventions.

No personal changes clearly depicted in the story.

Case studies that are so technically worded that the wording could not be attributable to the story-

tellers.

The case studies not fully explored and stories ended at quantitative level without bringing out the

qualitative impacts.

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KEY EXAMPLES OF THE CASE STUDIES DOMAINS

This section discusses and analyses key examples to guide story writers and collectors:

A: Quality of life Domain

Stories that fell into this domain cut across all CTP interventions such as Cash-for-Work, Vouchers,

Conditional and Unconditional Grants. The story titles should be catchy for instance “Plucked from the

Mud” as compared to “Getting Peaceful Sleep” denoting the changes valued most by the story-tellers.

Both stories may narrate how the beneficiaries’ lives transformed from misery, hopelessness and stress to

a situation where they now have improved quality of life and hope and peace of mind through increased

income, improved food security and/or enhanced social status.

The following Significant Changes should be noted by the story tellers to be emanating from their

participation in different CTP interventions:

Regaining of confidence as household head

Enhanced social status within the community as households no longer engage in survival strategies

regarded by the communities as demeaning such as begging and piece jobs. Some of the story tellers

may narrate how they have transformed from being down-trodden people looked down upon by their

communities to becoming the envy of the same communities as they are now able to support their

families on their own.

B: Improved Social Status Domain

Improved social status is usually one of the domains that emerge from stories whose changes are as a

result of benefits that cut across all the different interventions. This may include story titles such as

“Disability is not inability”, “Restoration of dignity”, “A dream come true” and “Respect for each other

in the community”. As in the Quality of Life domain, the stories should send messages of people who had

lost confidence in themselves as a result of poverty and cyclone Aila but have managed to have some

hope as a result of participating in CTP interventions.

Restoration of dignity may arise when story tellers mentioned that their dignity had been shattered by

poverty but now has been restored as they are able to support their families without resorting to degrading

survival strategies. Other story tellers may report that when they are in extreme poverty after a disaster

such as cyclone Aila they cut social ties with some of their relatives as they were considered a bother due

to constant and perpetual begging. Now that they are self sufficient, ties with relatives may have been

restored. Instead of being beggars some of the households may become providers as they begin to help

other less-fortunate households or household members. This gives them a great sense of pride. Some

households may adopt orphans because they are better resourced than before. The households also may

also report that they can now participate in community activities as their confidence has been restored.

Previously they shunned community meetings as they either thought that their views would not be

respected because they were women, disabled, poor, or they had no decent clothing to be seen

contributing at public gatherings.

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C: Empowerment

Stories in this domain narrate how the beneficiaries have been empowered through knowledge that they

have gained through participating in CTP interventions such as Cash for Training. They have utilized this

knowledge to increase their livelihoods options, improve their income generating capacity and maternal

and child health etc. As depicted by some of the story titles, for example “The power of knowledge” and

“Knowledge is changing the lives of women”, knowledge transfer maybe regarded as the most important

factor that transforms the lives of the beneficiary households. This may include the following:

Improved Knowledge on farming-as-a business as a result of training of developing business plans.

Increased income for educational needs

Improved sense of belonging

Sense of sharing with other households

Change in Social status resulting from improved knowledge

Reduction of cases of illnesses in the household (e.g. attributable to health modules) etc

This domain has the potential to report some of the significant changes that have occurred in the lives of

beneficiaries through participating in CTP interventions around the following areas:

Stopped begging for food as the empowerment gained through knowledge transfer has resulted in

increased agricultural productivity that has enhanced food security of the households.

Improved capacity to maintain family peace as couples begin to have less worries about money to buy

food because of regular cash transfer payouts.

Increased space in shaping domestic arrangement, especially women as they are able to generate own

income. Note cases of women reporting now being role models in the community.

Increased space in shaping community history through capacity to be listened to in sharing of ideas

and resources group meetings.

Increased income for household needs e.g. food, educational and health

Improved prioritization and budgeting of households income

Increase in household assets through IGA activities

D: Improved Social Relations

Story tellers may report improved social relations as a result of participating in CTP activities. Most

Significant Changes noted may be on Improved Family Relations and Restoration of Happiness. Story

tellers may report that relations within the family were strained since resources were scarce and there

were persistent arguments regarding how the few resources were to be shared. Participating in CTP

activities has had the effect of improving relations both at community and household level as the activities

bring community members together where they share ideas and plan for the future e.g. DRR interventions

under Cash for Work. Other significant changes falling under this domain may include the following:

Improved access to education for children and improved school performance

Enhanced social confidence

Decrease in community stigma and discrimination of people with disabilities etc

E: Community Level stories- Improved Social Cohesion domain

Community level stories are the ones which show that the CTP has generally had positive impact at

community level. The cases studies of note at community level include improved social cohesion. As

communities participate in groups in the various components of CTP such as CFW, CFT and Agricultural

Grant groups, these may result in a growing sense of sharing and cohesion as success depends on the

cohesiveness of the community. Some of the interactions during CFW and CFT, working in groups may

evolved into organized social groupings where group members help each other with moral and material

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support during times of need. Some groups may start charity work such as donating cash and materials to

vulnerable members of the community such as the bed-ridden, orphans and vulnerable children (OVC)

and the elderly. Women may report that the trainings that they have received under CTP programme have

made them more assertive and confident to participate in community initiatives. Some of the community

groups may be led by women. Other significant changes that can be noted at community level include:

Improved food security

More spare time for community developmental activities

Enhanced community dignity

Enhanced social networking

F: Improved Quality of Life Domain (Community Level) Case studies which fell into this domain depict a general improvement in the quality of life of participants

in CTP interventions at community level. Some of the titles that can be given to the stories under this

domain includes: “Development through family Unity” and “Knowledge is Power”. Most Significant

Changes in the stories may include:

Acceptance of women in leadership by both the community and the individuals

Restoration of dignity and moral values

Improved health status

Improved access to clean water

Family unity

Overall the case studies reflect an improvement in the quality of life in the form of improved food

security from retaining to agriculture and crop production and availability of funds to purchase

agricultural inputs, improved health which may result in the reduction of diseases in the communities and

improved community cohesion as community members work together in groups where they shared ideas

and assisted each other in times of need. Knowledge transfer may go beyond the direct programme

beneficiaries as some community members not directly involved will be seen to be adopting technologies

and approaches promoted by the programme. This happens when others began to see tangible benefits

accruing to those directly participating in CTP activities. The community stories may also show that

change is greatest where communities and households are participating in a range of interventions which

are inter-related and complimentary. For example chronically poor households with high orphan loads,

disabled or elderly members would experience significant transformative changes if they participate in

CFW, CFT - nutrition gardens (to enhance nutritional status of household members), Agricultural grant

(to improve the food security situation of the household in the medium term) and Unconditional Cash

Grants.

G: Negative Change Stories

Partners are also encouraged to collect negative change case studies in their respective implementation

sites. The negative change stories are the ones about beneficiaries whose situation became worse-off by

participating in CTP activities. These stories are collected to provide an organisational learning platform

where an analysis of what went wrong is carried out to identify programming short-comings or gaps that

could have triggered the negative changes. The following are some of the titles of the negative change

stories that can be collected “Not everyone will benefit (from CTP interventions”; “Energy and time

wasted”; “Invisible chain”. The negative changes that may occur during implementation of CTP

interventions may include:

Time Wastage - some interventions demand a great deal of the participants‟ time in the form of

meetings and participation in the various activities. Some storytellers may report that they had to

forgo more productive activities to attend meetings with limited productive outcomes. They may also

feel bound to attend these meetings because of “community pressure” and non-attendance may result

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in one being labelled a social deviant. This feared, could result in being excluded from future

interventions. In some cases, unmet expectations as a result of limited resources may fail to bring

about the expected changes desired.

Loss of potential income emanated from attending too many meetings and intervention activities.

Some training sessions maybe described as too extensive, irrelevant and repetition.

Deterioration of spousal relations-some interventions may cause tensions between spouses. This is

mainly because some interventions are time consuming and participants can spend a lot of time away

from home at the expense of other routine household life schedules. Other interventions such as CFT

may economically empowered beneficiaries, in particular women, and this may, in some cases

causing tensions between spouses as men feel threatened by the growing economic independence of

their wives. Some men may withdraw their wives from the programmes because their wives are no

longer “respecting their husbands as they assume that they are now husbands in their own right”.

Increase workload/ responsibilities - some story-tellers who already had their own individual projects

may view CTP as increasing their workloads and responsibilities. The overall effect was that they had

to spend more time at such CTP projects such as working on schemes, and attending meetings and in

the process they neglected their individual projects.

CASE STUDIES STRENGTHS AND WEAKNESSES

The case studies approach has known strengths and weaknesses. The following table summarises these:

Table 1: Strengths and Weaknesses/challenges of the CASE STUDIES methodology

Strengths Weaknesses/challenges

The participatory ethos of the methodology, which

involves the implementing partner, district

stakeholders and community leaders as well as

program participants, enhances ownership of the

process and identification with stories that are

finally published

Explaining the concept of case studies to the communities for the

first time is difficult as the communities are likely to associate the

process of collecting stories with beneficiary selection for a

coming intervention. This can lead to incorrect information being

provided by the story tellers at both community and individual

level

Beneficiary households and communities are eager

to showcase their successes through stories.

Competition to provide stories among community members can

cause tension if the concept of case studies is not properly

communicated to the communities.

Case studies brings out qualitative impacts such as

enhancement of dignity, which are otherwise

difficult to measure using quantitative methods

Although negative change stories might exist in a community, it

is sometimes difficult to identify them as communities might

have erroneous assumptions that negative stories reflect badly on

the community’s commitment to the interventions which might

therefore trigger a pullout by the implementing partner

Case studies complements very well quantitative

methods such as quantitative methods e.g. surveys

and can thus be used to cross-validate information

collected by the other approaches

Story selection at all levels might cause competition that can

trigger tension amongst participants. Some participants might

assume that if their story is not selected it is a reflection of their

performance as a field officer or project manager.

Case studies are a fairly easy and rapid way of

getting an overall impression of programme

impact.

There may be limited verification of stories by different

stakeholders can result in some inconsistencies between case

studies and Quantitative household information.

If deliberate effort is made to collect negative

change stories, the case studies is a very useful

tool for organisational learning as it can be used to

identify organisational and programming

weaknesses that may have triggered the negative

changes.

Case studies training period is relatively short especially for those

that are being introduced to the concept for the first time.

It is difficult to come up with an case studies without a strong

baseline

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SUMMARY

1. CASE STUDY TITLE (it should be eye catching)

2. INTRODUCTION: Use a strong headline that will attract readers’ attention. In order to draw readers

into your story, it is often useful to introduce the beneficiaries or community that your story will focus on,

as well as the environment that they live in. Your opening should mention the success or learning that is

the main point of your story and let readers know why it is so important.

3. PHOTOS: Photos are also an important method of documentation because they can tell your story

in a visual way. Photos should demonstrate the positive change the community or beneficiary has

experienced as a result of the success or learning

4. BODY: The body of your story should clearly answer the “who, what, when, where, why and how”

questions that explain and substantiate the success or learning. You need to organize this information as

logically as possible, and make sure that your paragraphs flow

together. Each sentence should build on the ideas in the last

sentence, and each paragraph should have clear links to the

preceding one. Some common ways of transitioning to a new

sentence or paragraph are to begin with phrases like “as a result”,

“in addition to”, “while”, and “since”. You should use the responses

you documented – including direct quotes – to help you personalize

the story of this success or learning.

5. CONCLUSION: The final paragraph of your story should

reinforce your success or learning and highlight any related or

follow-up activities or events that are planned for the future. This

can also be the place to include general information about CTP or

this particular project. The conclusion should indicate who at CTP partner can be contacted for additional

information about your story (this will be you and/or your Program Manager).

A good case study should include the following:

1. Location

2. Date, duration

3. Modality

4. Payment method

5. Instalments and Amount

6. Partners

7. Beneficiaries

8. Targeting and selection criteria

9. Impact

10. Problem solving

11. Lessons learned

12. Recommendations

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RECOMMENDATIONS

Drawing from previous processes of implementing case studies and the chances of missing critical

programme information it is critical to make the following recommendations of from the onset:

o As a critical component of the case studies collection process, there is need to carryout verification of

the selected stories to ensure accuracy of information and to enable triangulation of information in the

story with information collected by other methodologies being used under the monitoring evaluation

accountability and learning (MEAL).

o Apart from deliberately collecting negative change stories, there is also need to experiment with the

collection of negative or not so good case studies as such stories provide organisational learning

information on why certain households or communities experience negative changes or insignificant

changes in spite of participating in CTP interventions. Such stories may help in identifying

organisational or programming shortfalls or gaps in CTP which, if rectified, would improve

programme effectiveness.

o Gender mainstreaming is essential in all components of CTP as some case studies may show that the

negative changes reported stemmed from a lack of appreciation and understanding of gender equality

and equity values by some communities participating in project activities. This should be noted in the

case of Afghanistan.

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16

REFERENCES

Bernard, H. Russell (1994). Research methods in anthropology: qualitative and quantitative

approaches (second edition). Walnut Creek, CA: AltaMira Press.

DeWalt, Kathleen M. & DeWalt, Billie R. (2002). Participant observation: a guide for

fieldworkers. Walnut Creek, CA: AltaMira Press.

Performance Evaluation and Monitoring TIPS (1996). No. 4: Using Direct Observation

Techniques. USAID Center for Development Information and Evaluation.

Taylor-Powell E, Steele S. (1996). Collecting Evaluation Data: Direct Observation. University of

Wisconsin Cooperative Extension.

Schmuck, Richard (1997). Practical action research for change. Arlington Heights, IL:

IRI/Skylight Training and Publishing.