LOGISTICS ENGINEERING & PROCUREMENT

CASE STUDY

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CASE STUDY

LOGISTICS ENGINEERING & PROCUREMENT

EXL’s Logistics Engineering & Procurement (LEP) team acts like a 4PL provider for its European customers. The LEP team studies a company’s

transportation network as whole, and identifies previously hidden synergies to optimize flows.

The procurement process is handled centrally, removing the need for clients to have an employee dedicated to benchmarking and contracting

transportation companies at every single location. By cooperating with freight audit teams, LEP functions as a transportation network control tower,

reducing freight cost and improving freight budgets.

Save on Freight Cost

With established customer, carrier, and freight forwarder relationships, the LEP team delivers freight savings.

© EXL Service, Inc. All rights reserved.

EXLSERVICE.COM

EXL (NASDAQ: EXLS) is a leading operations management and analytics company that designs and enables agile, customer-centric operating models to help businesses enhance revenue growth and profitability. Our delivery model provides market-leading business outcomes using EXL’s proprietary Digital EXLerator Framework, cutting-edge analytics, digital transformation and domain expertise. At EXL, we look deeper to help companies improve global operations, enhance data-driven insights, increase customer satisfaction, and manage risk and compliance. EXL serves the insurance, healthcare, banking and financial services, utilities, travel, transportation and logistics industries. Headquartered in New York, New York, EXL has more than 31,000 professionals in locations throughout the United States, Europe, Asia (primarily India and Philippines), Latin America, Australia and South Africa.

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340 Number of projects peryear

80%Of engineering and procurement projects

$140,000Average monthlycost improvementsavings impact

125Rate agreements created or revised per year

5.6%Average return on investmentcalculated on savingsdelivered versus program cost

LOGISTICS ENGINEERING & PROCUREMENT

Projects

LEP handles approximately 340 different projects per year. This includes

projects to deliver cost improvements, additional support, and value-

add services.

The team handles five main groups of tasks, with twenty categories

divided among those groups

• Engineering: Studies, multi-stop truckload designs, consolidation,

time studies, transportation mode optimization, support tools

development, cost estimations

• Procurement: Market tenders, benchmarking, carrier

management, communication and operations, contracting

• Maintenance: Route maps, network visualization, regular updates

• Administration: Claims, documentation, KPIs, reporting

• Other

With capabilities for critically review transportation networks and tools to evaluate transportation costs, LEP can determine whether a customer is paying the right price for transportation, leverages transport domain expertise, and provides technical support for its customer.

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