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Recommendations implemented: c Offer reusable bowls and trays for customers dining on-site Sebastiaan wanted to pilot test the ReThink Disposable recommenda- tions by investing in a small number of bowls and trays to start. Even with this small pilot test the financial savings and waste reduction at Bamboo Asia were huge! Customers love the look of the new bamboo bowls and trays. The staff is able to wash these dishes with the back-of-the-house dishware and did not need to increase staff time. Bamboo Asia’s transition to reusable bowls and trays for some on-site dining is a great example of how even a small change can result in big impacts! Packaging Practices prior to ReThink Disposable: c All food and beverages were served on disposable food service ware Sebastiaan, the manager of Bamboo Asia, was using expensive plastic bowls and trays and wanted to explore cheaper and more environmentally- friendly options. Since many customers dine on-site, there was significant potential to reduce costs and waste. Sebastiaan also wanted to enhance the café’s bamboo theme. Sebastiaan Van De Rijt, Manager: “Customers really like the new bowls and trays, and I’ve been able to cut back on disposable purchases. We’re transitioning to a higher-end experience and the bamboo bowls have helped achieve that goal.” STOP WASTE BEFORE IT STARTS T CASE STUDY: FAST CASUAL RESTAURANT Bamboo Asia is a fast casual Asian restaurant in the Financial District of San Francisco. They serve Asian- fusion specialties from India, Vietnam and Japan to about 400 customers per day. BUSINESS PROFILE Name: Bamboo Asia Business type: Fast casual restaurant Location: San Francisco, CA On-site dining: 48 seats Take Out: Yes Ware washing: Done by staff Employees: 18

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Page 1: CASE STUDY: T FAST CASUAL RESTAURANT - SF … · Packaging Practices prior to ReThink Disposable: ... CASE STUDY: T FAST CASUAL RESTAURANT ... CASE STUDY: T CAFÉ AND SHOP WINNER

Recommendations implemented:c Offerreusablebowlsandtraysforcustomersdiningon-site

SebastiaanwantedtopilottesttheReThink Disposablerecommenda-tionsbyinvestinginasmallnumberofbowlsandtraystostart.EvenwiththissmallpilottestthefinancialsavingsandwastereductionatBamboo

Asiawerehuge!Customerslovethelookofthenewbamboobowlsandtrays.Thestaffisabletowashthesedisheswiththeback-of-the-housedishwareanddidnotneedtoincreasestafftime.BambooAsia’stransitiontoreusablebowlsandtraysforsomeon-sitediningisagreatexampleofhowevenasmallchangecanresultinbigimpacts!

Packaging Practices prior to ReThink Disposable:c Allfoodandbeverageswereservedondisposablefoodserviceware

Sebastiaan,themanagerofBambooAsia,wasusingexpensiveplasticbowlsandtraysandwantedtoexplorecheaperandmoreenvironmentally-friendlyoptions.Sincemanycustomersdineon-site,therewassignificantpotentialtoreducecostsandwaste.Sebastiaanalsowantedtoenhancethecafé’sbambootheme.

Sebastiaan Van De Rijt, Manager:“Customersreallylikethenewbowlsandtrays,andI’vebeenabletocutbackondisposablepurchases.We’retransitioningtoahigher-endexperienceandthebamboobowlshavehelpedachievethatgoal.”

STOP WASTE BEFORE IT STARTS

TCASE STUDY:

FAST CASUALRESTAURANT

Bamboo Asia isafastcasualAsianrestaurantintheFinancialDistrictofSanFrancisco.TheyserveAsian-fusionspecialtiesfromIndia,VietnamandJapantoabout400customersperday.

BUSINESS PROFILEName: BambooAsiaBusiness type: FastcasualrestaurantLocation: SanFrancisco,CAOn-site dining: 48seatsTake Out: YesWare washing: DonebystaffEmployees: 18

Page 2: CASE STUDY: T FAST CASUAL RESTAURANT - SF … · Packaging Practices prior to ReThink Disposable: ... CASE STUDY: T FAST CASUAL RESTAURANT ... CASE STUDY: T CAFÉ AND SHOP WINNER

Results:Recommendation Products

Replaced or Minimized

% Disposable Reduction

Payback Period

Annual Savings (after payback

period)

Annual Waste Reduction

Replacedisposablebowlwithreusablebowlforon-sitedining

Plasticbowl 16% 1.2months

$3,444 764lbs.

431lbs.Plasticlid 5% $1,557

Replacedisposabletrayswithreusabletraysforon-sitedining

Plastictray 4% 3.6months $174 39lbs.

TOTAL $5,175 1,234 lbs.

The Bottom Line:• $5,175 total annual savings• 1,234 pounds of waste reduced annually• No additional labor required• Improved presentation• Satisfied customers

ReThink DisposableisaprojectofCleanWaterFundincoordinationwithCityofCupertinoDepartmentofPublicWorks,CityofOaklandDepartmentofPublicWorks,CityofSunnyvaleEnvironmentalServicesDepartment,CountyofSanMateoDepartmentofPublicWorks,SanFranciscoDepartmentoftheEnvironment,SanJoseDepartmentofEnvironmentalServices,SouthSanFranciscoDepartmentofPublicWorks,andStopWaste(AlamedaCounty).

SupportforReThink Disposableisprovidedby:USEPASanFranciscoBayWaterQualityImprovementFund,StopWaste(AlamedaCounty),LisaandDouglasGoldmanFund,CaliforniaCoastalCommissionWhaleTailGrant,SantaClaraValleyWaterDistrict,andKleanKanteen.

STOP WASTE BEFORE IT STARTS

T Tel.415.369.9174ReThinkDisposable@cleanwater.orgwww.rethinkdisposable.org

Page 3: CASE STUDY: T FAST CASUAL RESTAURANT - SF … · Packaging Practices prior to ReThink Disposable: ... CASE STUDY: T FAST CASUAL RESTAURANT ... CASE STUDY: T CAFÉ AND SHOP WINNER

Recommendations implemented:c Replacedisposabletastingspoons,cups,bowls,cutlery

andcondimentcupswithreusabledishwareforon-sitediningc Offernapkinsinaself-servedispenserc Makestrawsavailableuponrequestonlyc Askbeforegivingcustomersdisposableitemslikeutensilandnapkinsforto-goorders

JenaandherstaffimplementedalloftheReThink Disposable recommendationswithgreatsuccess!Work-ingtogether,theSacredWheelteamwasabletosplitupthedishwashingresponsibilitieswithoutaddinganyextrastafftime.ThiskeptcostslowandallowedSacredWheeltorecoverthefullsavingsfromreduceddisposablepurchases.Inadditiontothesesavings,SacredWheelwasabletoreducewastehaulingcosts.CustomerslovethechangesandweregladtoseeSacredWheelbeingproactiveaboutwastereduction.

Packaging Practices prior to ReThink Disposable:c Allfoodandbeverageswereservedondisposable

foodservicewarec Customerswerealwaysgivendisposableutensilsand

napkinswhenorderingfoodtogowithoutbeingaskediftheyneededthem

c CustomerswerealwaysgivenalidandstrawfordrinkscDisposabletastingspoonswereusedforsamples

Jena,theco-ownerofSacredWheel,hadswitchedtocompostabledisposablepackaging,becauseshethoughtthiswasthebestthingto

dofortheenvironment.However,shefoundoutthatthecompostableplasticsSacredWheelwasusingtoservefoodandbeveragescouldn’tbecompostedinOaklandandwereinsteadbeingsenttothelandfill.JenareconsideredandrealizedthatrealdisheswerethebestoptionforSacredWheelandarealsomoreeco-friendly.

Sacred WheelisapopularcaféandcheeseshopintheTemescalneighbor-hoodofOakland.Inadditiontotheirwell-stockedcheesecase,SacredWheeloffersmade-to-ordersoups,sandwiches,salads,sides,specialsanddrinks.SacredWheeltypicallyserves70-100customersperday.Bothindoorandoutdoorseatingareavailabletocustomers.Jena Davidson, Co-owner:“As our business grew, so did the amount of trash. We were using compostable products, which it turns out are not composted in Oakland and were instead going to the landfill.”

BUSINESS PROFILEName: TheSacredWheelBusiness type: CaféandcheeseshopLocation: Oakland,CAOn-site dining: 23seatsTake Out: YesWare washing: Donebyhandbystaff

Jena Davidson, Co-owner:“Byswitchingfromexpensiverecyclableandcompostablepackagingtorealdishes,Iwasabletosavemoneyanddothebestthingfortheenvironment.Andrightawaycustomersstartedcommentingonhowhappytheyarewiththechanges!”

STOP WASTE BEFORE IT STARTS

TCASE STUDY:

CAFÉ AND SHOP

WINNERStopWaSte

BusINEss EffIcIENcy AWARd

forWasteReductionExcellencebya

Restaurant

Page 4: CASE STUDY: T FAST CASUAL RESTAURANT - SF … · Packaging Practices prior to ReThink Disposable: ... CASE STUDY: T FAST CASUAL RESTAURANT ... CASE STUDY: T CAFÉ AND SHOP WINNER

ReThink DisposableisaprojectofCleanWaterFundincoordinationwithCityofCupertinoDepartmentofPublicWorks,CityofOaklandDepartmentofPublicWorks,CityofSunnyvaleEnvironmentalServicesDepartment,CountyofSanMateoDepartmentofPublicWorks,SanFranciscoDepartmentoftheEnvironment,SanJoseDepartmentofEnvironmentalServices,SouthSanFranciscoDepartmentofPublicWorks,andStopWaste(AlamedaCounty).

SupportforReThink Disposableisprovidedby:USEPASanFranciscoBayWaterQualityImprovementFund,StopWaste(AlamedaCounty),LisaandDouglasGoldmanFund,CaliforniaCoastalCommissionWhaleTailGrant,SantaClaraValleyWaterDistrict,andKleanKanteen.

STOP WASTE BEFORE IT STARTS

T

Results:Recommendation Products

Replaced or Minimized

% Disposable Reduction

Payback Period

Annual Savings (after payback

period)

Annual Waste Reduction

Offernapkinsinaself-servedispenser

Papernapkin 16% 2.6months $17 21lbs.

Offerstrawsuponrequestonly

Compostableplasticstraw

100% 0days $132 15lbs.

Replacedisposabletastingspoonswithreusablespoons

Plasticspoon 100% 9days $73 12lbs.

Replacedisposablecupswithreusablecups

Compostableplas-ticandpapercups

86% 27days $644 186lbs.

Replacedisposablebowlswithreusablebowls

Compostablebowls 20% 3.2months $130 211lbs.

Replacedisposablecutlerywithreusablecutlery

Compostableplasticcutlery

64% 6days $676 100lbs.

Replacedisposablecondimentcupswithreusablecondimentcups

Compostableandplasticcondimentcups

57% 27days $266 57lbs.

Askbeforegivingoutdisposableitems

Utensils,napkinsandlids

N/A 0days $714 N/A

TOTAL $2,652 602 lbs.

Tel.415.369.9174ReThinkDisposable@cleanwater.orgwww.rethinkdisposable.org

THE BOTTOM LINE:

+ $1,116 savings in annual waste hauling costs =

$3,768 total annual savings

• $3,768 total annual savings• 602 pounds of waste

reduced annually• No additional labor

required

• Improved presentation• Satisfied customers• Won an award!

Page 5: CASE STUDY: T FAST CASUAL RESTAURANT - SF … · Packaging Practices prior to ReThink Disposable: ... CASE STUDY: T FAST CASUAL RESTAURANT ... CASE STUDY: T CAFÉ AND SHOP WINNER

Recommendations implemented:c Replaceddisposablefoodtrayswithreusablebasketsfornearbydiningc Eliminatedpaperburgerwrapc Offerednapkinsinaself-serveone-at-a-timedispenser

TheReThink Disposable recommendationshadneverbeforebeenappliedtoafoodtruckandthispilotwasasuccess!Doc’sreplaceddisposablefoodtrayswithreusablebasketsforcustomerswhoeatnearthetruck.Staffnolongerwrapseachburgerinpaperorgiveseachcustomerastackofnapkins.Instead,burgerscomeunwrappedandcustomerstaketheirownnapkinsfromadispenserthatreleasesonlyoneatatime.

Packaging Practices prior to ReThink Disposable:c Burgersservedinadisposablefoodtrayc Eachburgerwaswrappedinpaperc Eachcustomerreceivedastackofnapkins

Zak,thefounderandownerofDoc’s,knewspendingondisposableproductswassignificantandwasconcerned

abouttheenvironmentalimpact.However,hewasn’tsurehowsomeoftheReThinkDisposablerecommendedpracticeswouldworkforafoodtruck.Heandhisstaffdidasurveyasking

customerswhattheywouldthinkifDoc’simplementedspecificpracticestoreducewaste.Theresponsewaspositive,andDoc’sagreedtotestsomeofthestrategiestoreducedisposableusage.

Doc’s of the BayisapopularfoodtruckthattravelstheSanFranciscoBayArea.Doc’sservesarangeofclassicAmericancomfortfoodintheformofburgers.Onaverage,Doc’swillserve70-100mealsduringthelunchshiftand40-60duringthedinnershift.Likemostfoodtrucks,Doc’sdoesn’thaveon-sitedining,butmanycustomerseatnearbyatparksoropenspaces.

BUSINESS PROFILEName: Doc’softheBayBusiness type: FoodTruckLocation: Emeryville,CAOn-site dining:0seatsTake Out: YesWare washing:Yes,atsharedkitchenEmployees: 10

Zak Silverman, Owner: “Not only did eliminating paper wrap for burgers cut costs, but we’re now able to produce burgers faster and have increased the number of people we can serve during a busy lunch shift. And the food looks better!”

STOP WASTE BEFORE IT STARTS

TCASE STUDY:

FOOD TRUCK

Page 6: CASE STUDY: T FAST CASUAL RESTAURANT - SF … · Packaging Practices prior to ReThink Disposable: ... CASE STUDY: T FAST CASUAL RESTAURANT ... CASE STUDY: T CAFÉ AND SHOP WINNER

ReThink DisposableisaprojectofCleanWaterFundincoordinationwithCityofCupertinoDepartmentofPublicWorks,CityofOaklandDepartmentofPublicWorks,CityofSunnyvaleEnvironmentalServicesDepartment,CountyofSanMateoDepartmentofPublicWorks,SanFranciscoDepartmentoftheEnvironment,SanJoseDepartmentofEnvironmentalServices,SouthSanFranciscoDepartmentofPublicWorks,andStopWaste(AlamedaCounty).

SupportforReThink Disposableisprovidedby:USEPASanFranciscoBayWaterQualityImprovementFund,StopWaste(AlamedaCounty),LisaandDouglasGoldmanFund,CaliforniaCoastalCommissionWhaleTailGrant,SantaClaraValleyWaterDistrict,andKleanKanteen.

STOP WASTE BEFORE IT STARTS

T Tel.415.369.9174ReThinkDisposable@cleanwater.orgwww.rethinkdisposable.org

Results:Recommendation Products

Replaced or Minimized

% Disposable Reduction

Payback Period

Annual Savings (after payback

period)

Annual Waste Reduction

Replacedisposablefoodtrayswithreusablebasketsfornearbydining

Paperfoodtray 21% 12days $1,397 914lbs.

Eliminatepaperburgerwrap

Paperwrap 51% 0days $456 1,370lbs.

Offernapkinsinaself-servedispenser

Papernapkin 64% 18days $175 284lbs.

TOTAL $2,028 2,568 lbs.

The Bottom Line:• $2,028annualreductionindisposablefoodservicewarecosts

• 2,568poundsofwastereducedannually

• Increasedproductionspeed,whichmeansbiggereventsandmorecustomers

• Improvedpresentation• Satisfiedcustomers

Brandon Smuke, Truck Manager: “ReThink Disposable has been a huge

success for Doc’s of the Bay. The recommendations are working fabulously and we’re seeing benefits well beyond the $2,000 annual savings. The food looks better than it ever has and customer response has been really positive.”