C A S E S T U D Y :

Results that “we can trust.”Challenge Aspen uses Neon as their core database — so they can pull key metrics and work together as a team, which keeps the focus on their mission.

Challenge Aspen

A S P E N , C O L O R A D O

Mission StatementChallenge Aspen is dedicated to impacting lives by presenting meaningful recreational, educational, and cultural experiences to individuals faced with cognitive or physical challenges.

F O U N D E D : 1 9 9 5

P A R T I C I P A N T D AY S : 4 , 0 0 0

C L I E N T S I N C E 2 0 1 6

HistoryChallenge Aspen started in 1995 to provide access and assistance from trained skiing pros to individuals with cognitive or physical challenges. Since then, the programming has grown to include several sports and camps year-round, as well as programs dedicated to injured military personnel.

Other systems considered:• Salesforce• Salsa Labs Crafting a solution

“We’re a small organization, but we have multiple departments and all our information was siloed in different places. We had a database, but we needed one that was accessible to all staff.”

K E L LY P A Z A RO F F I C E M A N A G E R & E N D O W M E N T C O O R D I N A T O R

Goals• Pull reports easily• Streamline operations• Bring together all data in one core

database for all staff• Save time with automation where

possible• System useful for all staff

Tips for Orgs Making the Switch• The online guides are really hepful• If you have any computer skills, just dive

in and start using the system• The best way to learn is self-training, so

play around with the software• Would have used the trial more before

starting with Neon• Consider training in or getting to know

the new system before mapping the data migration

Implementation

12,000R E C O R D S C O N V E R T E D

A total of:

“With Neon, we all have one place to work as a team. That helps us continue to focus on our mission and on our participants.”

K E L LY P A Z A R O F F I C E M A N A G E R & E N D O W M E N T C O O R D I N A T O R

• Take your time and do your research• This decision will impact the bottom

line of the organization — so make sure you choose the right option

• Make a checklist of your needs and rate them “must” or “nice” to haves

• Look at multiple options, and see which one fits the most of your needs, especially must-haves

Any advice to nonprofits looking for software?

“Look at your needs across the whole org, then bring your team into the process. They’ll be more willing to learn and use it if they’re part of the decision.”

“Online registration for our events has been helpful, because people can do everything by themselves. It saves our staff time.”

K E L LY P A Z A R O F F I C E M A N A G E R & E N D O W M E N T C O O R D I N A T O R

888.860.6366sales@neoncrm.comwww.neoncrm.com

Are you ready to grow your org?

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Ranked a “Best Value” by the NTEN & Idealware 2017 Guide to Donor Management Systems