Case Study on Retail Banking [HSBC]

8/14/2019 Case Study on Retail Banking [HSBC]

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(Faculty of Business Studies)

COURSE TITLE- Fundamentals of Computer

ASSIGNMENT ON

Retail Banking System of

Assignment No- 01

Course Instructor : Submitted By:

Mr. Abhijit Pathak Tausif Uddin Khan

Lecturer, ID NO. - 0510110710

Faculty of Business Studies Program- BBA

Premier University, Semester-

Chittagong. Batch- 10th

Premier UniversityChittagong.

Submission Date- 5th June, 2009


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LETTER OF SUBMISSION

To

Mr. Abhijit Pathak

Lecturer,

Faculty of Business Studies

Premier University

Chittagong.

Subject: Solicitation for the acceptance of the assignment.

Sir,

With due respect and great pleasure I would like to submit our assignment on "Retail

Banking".

During this analysis I have enriched and gained experience regarding practical aspects of

Banking System.

I will, however, remain grateful if you would kindly accept my assignment and pardon

me for any shortcoming, which may occur in spite of my utmost endeavor in this regard.

Yours Faithfully,

Tausif Uddin Khan

ID No. - 0510110710

Program- BBA

Semester-

Batch- 10th

Premier university

Chittagong


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Acknowledgement

First of all, I would like to recall Almighty ALLAH, whose kindnesses helped us

to end up with an extensive effort.

My indebtedness and gratitude to the many individuals who have helped shape this

assignment cannot adequately be conveyed in a few sentences. However, I must

record our immense indebtedness to my Course Instructor Mr. Abhijit Pathak, for

sparing his valuable time to give me the direction to compile this assignment. His

help in this regard encouraged us a lot to accomplish this assignment.

It would be unwise on part of us if I dont acknowledge the contribution of the

bank officers of HSBC. Without their help our assignment would not be fruitful.


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Retail banking

Retail banking refers to banking in whichbanking institutions execute transactions

directly with consumers, rather than corporations or other banks. Services offered

include: savings and checking accounts,mortgages,personal loans,debit cards, credit

cards, and so forth.

Types of banking

Commercial bankhas two meanings:

o Commercial bank is the term used for a normal bank to distinguish it from

an investment bank. (After the great depression, the U.S. Congress

required that banks only engage in banking activities, whereas investment

banks were limited to capital markets activities. This separation is no

longer mandatory.)

o Commercial bank can also refer to a bank or a division of a bank that

mostly deals with deposits and loans from corporations or large

businesses, as opposed to normal individual members of the public (retail

banking). It is the most successful department of banking.

Community development bankare regulated banks that provide financial services

and credit to underserved markets or populations.

Private banks manage the assets of high net worth individuals.

o Offshore banks are banks located in jurisdictions with low taxation and

regulation. Many offshore banks are essentially private banks.

Savings banks accept savings deposits.

o Postal savings banks are savings banks associated with national postal

systems.

The physical business model of Retail Banking, that started around late eighties and early

nineties, by the regular banks as small community banks that are accessible to their

customers in or close to their neighborhoods. This new "physical model" followed the

approach most of the fast food chains we engaging in.
http://en.wikipedia.org/wiki/Banking_institutionhttp://en.wikipedia.org/wiki/Savings_accounthttp://en.wikipedia.org/wiki/Checking_accounthttp://en.wikipedia.org/wiki/Mortgagehttp://en.wikipedia.org/wiki/Personal_loanhttp://en.wikipedia.org/wiki/Debit_cardhttp://en.wikipedia.org/wiki/Credit_cardhttp://en.wikipedia.org/wiki/Credit_cardhttp://en.wikipedia.org/wiki/Commercial_bankhttp://en.wikipedia.org/wiki/Community_development_bankhttp://en.wikipedia.org/wiki/Private_bankhttp://en.wikipedia.org/wiki/Offshore_bankhttp://en.wikipedia.org/wiki/Savings_bankhttp://en.wikipedia.org/wiki/Savingshttp://en.wikipedia.org/w/index.php?title=Postal_savings_bank&action=edit&redlink=1http://en.wikipedia.org/wiki/Banking_institutionhttp://en.wikipedia.org/wiki/Savings_accounthttp://en.wikipedia.org/wiki/Checking_accounthttp://en.wikipedia.org/wiki/Mortgagehttp://en.wikipedia.org/wiki/Personal_loanhttp://en.wikipedia.org/wiki/Debit_cardhttp://en.wikipedia.org/wiki/Credit_cardhttp://en.wikipedia.org/wiki/Credit_cardhttp://en.wikipedia.org/wiki/Commercial_bankhttp://en.wikipedia.org/wiki/Community_development_bankhttp://en.wikipedia.org/wiki/Private_bankhttp://en.wikipedia.org/wiki/Offshore_bankhttp://en.wikipedia.org/wiki/Savings_bankhttp://en.wikipedia.org/wiki/Savingshttp://en.wikipedia.org/w/index.php?title=Postal_savings_bank&action=edit&redlink=1


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During the year 1989, a student Sanjeev "Sunny" Mishra, at Bradley University wrote a

paper on Retail Banking for his graduate course work taught by Dr. Aaron Buchko.

In that paper, he simply created the physical model for Retail Banks and defined them as

small neighborhood bank branches that were staffed with minimal staff to carry out the

basic banking functions similar to a community banks. He defined this new model, the

costs associated with it and the justifications for the various banking operations that these

retail branches need to perform in order to remain profitable and to be able to add value

to their parent commercial or community banks.


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Retail Banking on HSBC

My loan

Car Loan

Home Loan

Travel Loan

Lifestyle Loan

Professional Loan

Motorbike Loan

Student Loan

Furniture Loan

Wedding Loan

CNG Conversion Loan

Medical Loan Home Equity Loan

Personal Instalment Loan

Car loan

So you've found that new car you've always wanted. Now comes the difficult part -

arranging the funding. You approach banks and financial companies who want guaranteesand securities against loans and you feel your dream slipping away. Now with a car loan

from HSBC, you can realise your dream.

Benefits

Eligibility

Benefits

No personal guarantee or cash security!

Wide range of loan amounts- the scheme covers loans ranging from BDT100,000

to BDT2,000,000 (up to a maximum of 75% for brand new car or 70% for

reconditioned car value)*

No hidden costs with low processing fees.

Competitive interest rates Loan against partial security is also available.

You can repay the loan in 12, 24, 36, 48 or 60 months. Your monthly instalment

will be debited from your personal account held with us.

*The loan does not cover registration, insurance and other costs.
http://www.bd.hsbc.com/1/2/dak2/personal/my-loan/carhttp://www.bd.hsbc.com/1/2/dak2/personal/my-loan/home-loanhttp://www.bd.hsbc.com/1/2/dak2/personal/my-loan/travel-loanhttp://www.bd.hsbc.com/1/2/dak2/personal/my-loan/lifestyle-loanhttp://www.bd.hsbc.com/1/2/dak2/personal/my-loan/professional-loanhttp://www.bd.hsbc.com/1/2/dak2/personal/my-loan/motorbike-loanhttp://www.bd.hsbc.com/1/2/dak2/personal/my-loan/student-loanhttp://www.bd.hsbc.com/1/2/dak2/personal/my-loan/furniture-loanhttp://www.bd.hsbc.com/1/2/dak2/personal/my-loan/wedding-loanhttp://www.bd.hsbc.com/1/2/dak2/personal/my-loan/cng-conversion-loanhttp://www.bd.hsbc.com/1/2/dak2/personal/my-loan/medical-loanhttp://www.bd.hsbc.com/1/2/dak2/personal/my-loan/home-equity-loanhttp://www.bd.hsbc.com/1/2/dak2/personal/my-loan/personal-instalment-loanhttp://www.bd.hsbc.com/1/2/dak2/personal/my-loan/car#benhttp://www.bd.hsbc.com/1/2/dak2/personal/my-loan/car#elihttp://www.bd.hsbc.com/1/2/dak2/personal/my-loan/carhttp://www.bd.hsbc.com/1/2/dak2/personal/my-loan/home-loanhttp://www.bd.hsbc.com/1/2/dak2/personal/my-loan/travel-loanhttp://www.bd.hsbc.com/1/2/dak2/personal/my-loan/lifestyle-loanhttp://www.bd.hsbc.com/1/2/dak2/personal/my-loan/professional-loanhttp://www.bd.hsbc.com/1/2/dak2/personal/my-loan/motorbike-loanhttp://www.bd.hsbc.com/1/2/dak2/personal/my-loan/student-loanhttp://www.bd.hsbc.com/1/2/dak2/personal/my-loan/furniture-loanhttp://www.bd.hsbc.com/1/2/dak2/personal/my-loan/wedding-loanhttp://www.bd.hsbc.com/1/2/dak2/personal/my-loan/cng-conversion-loanhttp://www.bd.hsbc.com/1/2/dak2/personal/my-loan/medical-loanhttp://www.bd.hsbc.com/1/2/dak2/personal/my-loan/home-equity-loanhttp://www.bd.hsbc.com/1/2/dak2/personal/my-loan/personal-instalment-loanhttp://www.bd.hsbc.com/1/2/dak2/personal/my-loan/car#benhttp://www.bd.hsbc.com/1/2/dak2/personal/my-loan/car#eli


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Eligibility

At least 25 years of age

Employed for at least two years by a well established company*

Minimum monthly income of BDT20,000

*Self-employed individuals also can apply subject to proof of income and the

minimum monthly income has to be BDT 50,000.

Home loan

The decision to buy or renovate a home is one of the most important investment decisionyou will ever make. HSBC's Home Loan facility will assist you in purchasing new

apartment or renovate your home.

Benefits

No personal gurantee or cash security.

Competitive interest rates.

Interest is calculated on a monthly reducing balance as opposed to an annual

reducing balance, giving you a lower monthly instalment amount with HSBC.

A maximum loan amount of 70% of the total value of the apartment or

BDT2,000,000 for renovation

Loan size between a minimum of BDT 750,000 and maximum of BDT 7,500,000.

Financing for the registration cost.

Repayments by monthly instalments of up to 15 years or prior to borrower's age

reaching 60 years or retirement date, whichever is earlier. Partial prepayment and prepayment allowed.

Who can apply?

You should be employed by a well-established company for 2 years. If less than 2

years in current job, previous employment record will be considered.

Minimum monthly income of at least BDT 40,000. Spouses may club their

incomes together and apply as joint applicants.

Self employed individuals can also apply subject to adequate proof of income.

Requirements

Letter from your employer.

Documents stated in the Application Form.

We do not require any personal guarantee or cash security to support the loan.

A registered mortgage in favour of HSBC and original title deed.

Property insurance is required covering fire, earthquake, flood, and cyclone.


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Travel loan

Wish you had enough money to take an overseas vacation? Or travel to an exotic place ofyour choice? Now you can leave all your worries and enjoy a perfect vacation with

Travel Loan from HSBC. Just provide your travel quotation along with incomedocuments to avail the loan.

Features

No personal guarantee or cash security.

The loan amount ranges from BDT50,000 to BDT1,000,000 or a maximum of

four times of your monthly income, whichever is lower.

If you are an AutoPay customer, you can get six times or if you are a CEPS

customer you can get ten times of your monthly income.


Low processing fees. You can repay the loan in 12, 24, 36 or 48 months.

Loan against partial security is also available.

Documentation-travel quotation along with other documents.

Lifestyle loan

You will be able to take the pleasure of the following benefits by availing this loan.

Features







Low processing fees.

You can repay the loan in 12, 24, 36 or 48 months.


Professional loan



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Features


The loan amount ranges from BDT50,000 to BDT1,000,000 or a maximum offour times of your monthly income, whichever is lower.







Motorbike loan

At last you've found the new motorbike that you've always wanted! Now comes thedifficult part - arranging the money, With a motorbike loan from HSBC, you can

overcome all the obstacles and realise your dream.

Features





customer you can get ten times of your monthly income. Competitive interest rates.


You can repay the loan in 12, 24 or 36 months.

Documentation: quotation of the motorbike along with other documents.

*The loan does not cover registration, insurance and other costs.

Student loan

Whether it is about securing your child's future or you getting a graduate or postgraduatedegree or completing a professional degree while you are still working, requires a

considerable amount of investment.

Now, with the Student Loan from HSBC, you can make your best investment decision

without worrying about your cash flow.


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Features


Loan amount ranging from BDT50,000 to BDT750,000 or a maximum of four

times of your monthly income, whichever is lower.

If you are an AutoPay customer, you can get six times or if you are a CEPScustomer you can get ten times of your monthly income upto a maximum of

BDT750,000.

Competitive interest rates. Low processing fees.



Facility for opening a student file is also available.

To open a student file, the student has to provide a copy of the college/university

admission paper and proof of formal acceptance by student along with other

documents.

Furniture loan


Features





customer you can get ten times of your monthly income. Competitive interest rates.



Loan tenure may be extended to 60 months depending on the security provided by

the customer.



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Wedding loan


Features










CNG conversion loan

Save the environment as you save money. HSBC offers a low cost CNG conversion loan

solution backed by local knowledge and global expertise.

Features

Competitive interest rates

Maximum loan tenure 2 years

No personal guarantee or cash security required Loan amount ranging from BDT30,000 to BDT50,000

Medical loan

HSBC, backed by local expertise and global financial knowledge, offers a low cost

Medical Loan solution under the My Loan scheme. You can now set your mind at ease bymaking HSBC a part of your life.

Features

No personal guarantee or cash security required

Loan amount ranging from BDT30,000 to BDT1,000,000

Low processing fees

Competitive interest rates

You can repay the loan in 12, 24, 36, 48 or 60 months. Your monthly installment

will be debited from your personal account held with us.


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Home equity loan

Introducing HSBC's Home equity loan - an opportunity for you to release some of thevalue tied up in your home. Whether you want to renovate your home or expand your

own business, you can potentially receive cash loans against the equity in your house. Letyour home work for you with HSBC's Home equity loan.

Benefits

Loan facility against your fixed asset, a residential house or apartment, not more

than 15 years old

More flexibility with a loan tenure of maximum 7 years

Loan amount of BDT 500,000 - 6,000,000

A maximum of 60% of the property valuation would be offered as loan with 25%

cash security

A wide range of loan purposes - purchase of land, apartments, office space,renovation, extension or construction of houses, shops etc, education expenses forchildren and many more

Clubbing of income amongst spouse, father and son/daughter, mother and

son/daughter is possible

Partial prepayment and early settlement facilities

Competitive interest rates on a monthly reducing balance

Who can apply?

Any salaried individual or self-employed individual with a minimum monthly income of

BDT 50,000 can apply for the loan facility. The salaried individual must be employed in awell-established organization for at least two years (only last two employers would beconsidered). Self-employed individuals should have at least two years professional

experience or business establishment.

Requirements

Registered Mortgage and original title deed

Irrevocable General Power of Attorney (IGPA)

Property insurance covering fire, earthquake, flood and cyclone

Partial cash security is required for a loan facility of above 20% against your

property valuation


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Personal Installment Loan

Any purpose loan - no invoices

Wish you had enough money to take an overseas vacation? Or renovate your home?

Maybe buy a computer? Now you can do all these apd more, with a Personal InstalmentLoan from HSBC. Invoices or quotations are not required for whatever you intend to

purchase.

No personal guarantee - no cash security

We believe in our customers. That is why we do not require any personal guarantees or

cash security to support the loan; You do not even have to make a down payment to take

the loan.

Simple documentation

The Personal Instalment Loan from HSBC assures you of one thing - simplicity. This

means completing very simple and easy documents when applying for the loan. We offera very competitive interest rate with low processing fees. In addition, if you have an

autoPay salary account with us, you will be entitled to a discounted rate.

Who can apply?

You should be 25 years of age and employed by a well-established company for Q years.with a minimum monthly income of BDTl5,000. Self-employed individuals can also

apply subject to proof of income.

How much would you get?

The loan amount ranges from BDT50,000 to BDT750,000 or maximum four times your

monthly income, whichever is lower.

How do you repay?

Loan repayments are made in the form of equal monthly instalments (EMI). You have the

flexibility of choosing the repayment period (12, 24 or 36 instalments). Your monthlyinstalment can be automatically debited from your personal account held with HSBC. We

also allow partial prepayment and prepayment.

How do you apply?

Just call or visit one of our branches in Dhaka or Chittagong (numbers given overleaf).We will be happy to help you with your application. Call today! *


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My Future (Investment)

Childrens Savings Plan Education Savings Plan

Holiday Savings Plan

Peace of Mind Savings Plan

Retirement Savings Plan

Smart Saver Plan

Children's Savings Plan

Proper planning today holds the key to a better tomorrow. Rewrite your future with Myfuture savings plans.

Your children are very important to you. However, there may be times when you are not

able to fulfil their requirements. Now, with a Children's Savings Plan from HSBC, youcan save for your child's future. Offering exclusive benefits catered towards your child,

the savings plan is the perfect fit to your lifestyle.

Benefits

Attractive interest rates.

No sign-up fee.

No penalty for missed instalments.

You can purchase as many units as you desire.

Initial deposit of BDT10,000 with monthly deposits of BDT5,000 (1 unit).

Any tenure up to the child being 18 years of age.

Free gifts

Stuffed toys for children under 3 years.

Small HSBC school bags for children between 3-8 years.

Big HSBC school bags for children above 8 years.
http://www.bd.hsbc.com/1/2/dak2/personal/my-future/childrens-savings-planhttp://www.bd.hsbc.com/1/2/dak2/personal/my-future/education-savings-planhttp://www.bd.hsbc.com/1/2/dak2/personal/my-future/holiday-savings-planhttp://www.bd.hsbc.com/1/2/dak2/personal/my-future/peace-of-mind-savings-planhttp://www.bd.hsbc.com/1/2/dak2/personal/my-future/retirement-savings-planhttp://www.bd.hsbc.com/1/2/dak2/personal/my-future/smart-saver-planhttp://www.bd.hsbc.com/1/2/dak2/personal/my-future/childrens-savings-planhttp://www.bd.hsbc.com/1/2/dak2/personal/my-future/education-savings-planhttp://www.bd.hsbc.com/1/2/dak2/personal/my-future/holiday-savings-planhttp://www.bd.hsbc.com/1/2/dak2/personal/my-future/peace-of-mind-savings-planhttp://www.bd.hsbc.com/1/2/dak2/personal/my-future/retirement-savings-planhttp://www.bd.hsbc.com/1/2/dak2/personal/my-future/smart-saver-plan


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Additional benefits

BDT500 gift voucher/unit each year if all 12 monthly instalments are deposited

on time in that year.

BDT400 gift voucher/unit each year if at least 10 monthly instalments are

deposited on time in that year.

Eligibility

Parents with children below 18 years who are Bangladeshi can open a children's

savings plan.

Terms and Conditions

Bank reserves the right to close the plan if the customer misses 3 consecutive

instalments.

If the plan is closed within one year, customers will get the deposited amount onlyand no interest will be paid for the plan. If the plan is closed after one year,customers will get the deposited amount along with the accrued interest upto the

time of closure.

Discontinuation fee will be charged if the plan is closed before two years.

Education Savings Plan

Proper planning today holds the key to a better tomorrow. Rewrite your future with My

future savings plans.

Planning on sending your child to a good university for higher education? Take advantage

of the Education Savings Plan from HSBC now and plan for your child's future

accordingly. You can also save for your own future educational plans.

Benefits


No sign-up fee.




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Initial deposit of BDT10,000 with monthly deposits of BDT5,000 (1 unit).

You can choose from flexible tenures of 1, 2 or 3 years.

Free gifts

You will receive a free gift voucher of ETC for every plan.

Additional benefits

For a 1-year scheme BDT100 bonus/unit will be paid at the end of the tenure if

any 10 installments are deposited on time.





Eligibility

Any Bangladeshi between 18-60 years of age is eligible to open an Education

Savings Plan.



installments.

If the plan is closed within one year, customers will get the deposited amount only

and no interest will be paid for the plan. If the plan is closed after one year,customers will get the deposited amount along with the interest at the prevailing

savings rate during the time of closure.

Discontinuation fee will be charged if the plan is closed before the end of the

tenure.


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Holiday Savings Plan



You may be thinking of taking your family on an exotic holiday vacation but you never

seem to save enough? Now, with a Holiday Savings Plan from HSBC you can save for

your dream holiday and also earn discounts on your travel packages.

Benefits


No sign-up fee.



Initial deposit of BDT10,000 with monthly deposits of BDT5,000 (1 unit). You can choose from flexible tenures of 6 or 12 months.

Discounts

You will get discounts on travel packages from selected travel agencies.

Additional benefits

Bonuses will be paid at end of the tenure if all instalments are deposited on time

BDT100 bonus/unit for 6 months scheme. BDT200 bonus/unit for 12 months scheme.

Eligibility

Any Bangladeshi between 18-60 years of age is eligible to apply for a Holiday

Savings Plan.


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instalments.


and no interest will be paid for the plan. Discontinuation fee will be charged if the plan is closed before the end of the

tenure.

Peace of Mind Savings Plan



Emergencies can occur at any time. How you are able to handle emergencies may depend

on how much you have saved. With a Peace of Mind Savings Plan from HSBC, you can

enable yourself to handle those unforeseen events.

Benefits


No sign-up fee.



Initial deposit of BDT10,000 or BDT50,000 with monthly deposits of BDT5,000

(1 unit) or BDT10,000 (1 unit) respectively.

Tenure of the plan is 3 years only.

Discounts

You will get exclusive discounts on various medical tests at selected diagnostic

centres in Dhaka and Chittagong.


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Additional benefits


o BDT600 bonus for every initial deposit of BDT10,000.o BDT3,000 bonus for every initial deposit of BDT50,000.

Personal accidental insurance coverage upto BDT100,000 for initial deposit of

BDT10,000 and upto BDT150,000 for initial deposit of BDT50,000 (Premium

will be borne by the Bank).

Overdraft facility upto 90% against your deposit with a minimum loan amount of

BDT90,000.

Eligibility

Any Bangladeshi between 18-60 years of age is eligible to apply for a Peace of

Mind Savings Plan.



instalments.





tenure.


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Retirement Savings Plan

Proper planning today holds the key to a better tomorrow. Rewrite your future with Myfuture savings plans.

You wish to retire someday and live a peaceful and happy life. However, circumstances

may prevent you from getting your wish fulfilled. Plan your future now with the

Retirement Savings Plan from HSBC and support yourself during your old age.

Benefits


No sign-up fee.



Initial deposit of BDT10,000 or BDT50,000 with monthly deposits of BDT5,000

(1 unit) or BDT10,000 (1 unit) respectively.

Tenure of the plan is 3 years only.

Additional benefits


BDT700 bonus for every initial deposit of BDT10,000.

BDT3,500 bonus for every initial deposit of BDT50,000.

Additional benefits

BDT500 gift voucher/unit each year if all 12 monthly instalments are deposited

on time in that year. BDT400 gift voucher/unit each year if at least 10 monthly instalments are

deposited on time in that year.

Eligibility

Any Bangladeshi between 18-60 years of age is eligible to apply for a Retirement

Savings Plan.


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instalments.





tenure.

Smart Savers Plan

In life, one must enjoy today and plan for tomorrow. With this in mind, HSBC is

providing you with a savings plan that enables you to triple your initial investment in 3

years and still draw against your savings in times of need. Choose the Smart Savers Planfrom HSBC's My Future suite of products and rewrite your future.

How does this plan work?

Just sign up for the BDT5,000, BDT50,000, BDT100,000 or BDT500,000 unit plan at

your nearest branch or Customer Service Centre with convenient with monthly

installments of BDT1,000, BDT2,400; BDT4,700 and BDT23,062 respectively. You mayopt for any number of units of your desire.

Smart Savers Plan is also an attractive option for Non Resident Bangladeshis who are

away from the homeland and need to invest the earnings for safe and hefty returns.

Features and benefits

No sign-up fee

Attractive savings interest rates and competitive rates on Overdraft facilities

You can purchase as many units as you desire

The tenure of the plan is 3 years

Ideal units of BDT5,000; BDT50,000; BDT100,000 & BDT500,000.

Convenient monthly instalments of BDT1,000; BDT2,400; BDT4,700 &BDT23,062

Overdraft facilities upto 90% against your deposit with a minimum amount of

BDT90,000


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Eligibility

Any Bangladeshi between 18-57 years of age is eligible to apply for a Smart

Savers Plan.



instalments.


and no interest will be paid for the plan. If the plan is closed after one year,customers will get the self deposited amount along with the interest at the

prevailing savings account rate at the time of closure.


tenure. However, there will be no account closing fee for the option of BDT5,000as initial deposit or its multiple units.

Customer Net Return Chart

Product TenureInitial

DepositMonthly Deposit Maturity value Net Return

Standard 3 Years 50,000 2,400 150,000 13,600

Silver 3 Years 100,000 4,700 300,000 30,800

Gold 3 Years 500,000 23,062 1,500,000 169,768

Note: The maturity value of each product is net of taxes and duties as per govemmentrules.


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Personal Financial Services

Managing your Money

o Savings Plus

o Current Account

o Savings Account

o Daily Money Management

o Phone Banking

o ATM Cards

o Corporate Employees Scheme

Borrowing Money

Saving and Investing

Travellers Cheques

Managing Your Money

Managing your money - Savings Plus

Do you want to earn monthly income on your savings account? Now, with HSBC'sSavings Plus Account, you can earn your interest from your account on a monthly basisrather than at the end of six months.

Benefits:

Interest will be paid at the end of each month instead of six months.

Free ATM card with daily withdrawal limit of BDT50,000.

Free phone banking facilities.

Free personalised chequebook.

Monthly statements.

Eligibility:

Any resident Bangladeshi above 18 years of age is eligible to open a Savings Plus

Account.
http://www.bd.hsbc.com/1/2/dak2/personal/personal-financial-services/managing-your-moneyhttp://www.bd.hsbc.com/1/2/dak2/personal/personal-financial-services/managing-your-money/savings-plushttp://www.bd.hsbc.com/1/2/dak2/personal/personal-financial-services/managing-your-money/current-accounthttp://www.bd.hsbc.com/1/2/dak2/personal/personal-financial-services/managing-your-money/savings-accounthttp://www.bd.hsbc.com/1/2/dak2/personal/personal-financial-services/managing-your-money/daily-money-managementhttp://www.bd.hsbc.com/1/2/dak2/personal/personal-financial-services/managing-your-money/phone-bankinghttp://www.bd.hsbc.com/1/2/dak2/personal/personal-financial-services/managing-your-money/atm-cardshttp://www.bd.hsbc.com/1/2/dak2/personal/personal-financial-services/managing-your-money/corporate-employees-schemehttp://www.bd.hsbc.com/1/2/dak2/personal/personal-financial-services/borrowing-moneyhttp://www.bd.hsbc.com/1/2/dak2/personal/personal-financial-services/saving-and-investinghttp://www.bd.hsbc.com/1/2/dak2/personal/personal-financial-services/travellers-chequeshttp://www.bd.hsbc.com/1/2/dak2/personal/personal-financial-services/managing-your-moneyhttp://www.bd.hsbc.com/1/2/dak2/personal/personal-financial-services/managing-your-money/savings-plushttp://www.bd.hsbc.com/1/2/dak2/personal/personal-financial-services/managing-your-money/current-accounthttp://www.bd.hsbc.com/1/2/dak2/personal/personal-financial-services/managing-your-money/savings-accounthttp://www.bd.hsbc.com/1/2/dak2/personal/personal-financial-services/managing-your-money/daily-money-managementhttp://www.bd.hsbc.com/1/2/dak2/personal/personal-financial-services/managing-your-money/phone-bankinghttp://www.bd.hsbc.com/1/2/dak2/personal/personal-financial-services/managing-your-money/atm-cardshttp://www.bd.hsbc.com/1/2/dak2/personal/personal-financial-services/managing-your-money/corporate-employees-schemehttp://www.bd.hsbc.com/1/2/dak2/personal/personal-financial-services/borrowing-moneyhttp://www.bd.hsbc.com/1/2/dak2/personal/personal-financial-services/saving-and-investinghttp://www.bd.hsbc.com/1/2/dak2/personal/personal-financial-services/travellers-cheques


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Terms and Conditions:

Minimum opening balance is BDT500,000.

Interest payable only for balance of BDT500,000 or above.

Current Account

It's easy to manage your daily finances with an HSBC current account. Making payments

has never been so simple. With a current account, you won't need to rush around to pay

your bills. Simply write out a cheque and mail it at your convenience. What's more, withour ATM Card, you'll have access to your account and a wide range of banking

transactions, 24-hours a day, seven days a week.

Easy Pay

Easy Pay machines offer customers and non-customers an easy, convenient and quickway to make deposits, payments and instructions. The Easy Pay machines provide

services 24-hours a day, seven days a week.

ATM

Imagine being able to access your account through an ATM card, without having to visit a

branch! You can access your current account via ATM 24-hours a day, seven days a week.

Phonebanking

Wherever you are in the world, you're just a phone-call away. Our Phonebanking Service

lets you conduct your banking transactions - 24-hours a day, seven days a week, 365 days

a year.

Personalised chequebook

You also receive a free personalised chequebook when you open a current account with

us.

Documents required

1. Completed account opening form.2. Passport size photograph for each account holder.

3. Proof of identification such as passport, driving license or voter's ID.


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Savings Account

Savings Account is a secure, rewarding and accessible way to manage your routinemoney matters effectively. Our Savings Account allows you to complete any number of

transactions without charge, penalties or a reduction in credit interest.

No ledger fees

No limit on number on transactions

No matter how many transactions you make in your savings account, there is no chargeinvolved and no loss on interest earned.

ATM

Imagine being able to access your account through an ATM card, without having to visit a

branch! You can access your savings account via ATM 24-hours a day, seven days aweek.

Phonebanking

Wherever you are in the world, you're just a phone call away. Our PhoneBanking Service

lets you conduct your banking transactions - 24-hours a day, seven days a week, 365 days

a year.

Interest on daily Balance

Our interest rate structure encourages you to save. Interest is calculated daily and credited

to your account every 6 months.

Personalised chequebook

You also receive a free personalised chequebook when you open a savings account withus.

Minimum Balance

You should maintain a balance of BDT50,000 to receive daily interest.


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Documents required

1. Completed account opening form.

2. Passport size photograph for each account holder.3. Proof of identification such as passport, driving license or voter's ID.

Daily Money Management

At HSBC we realise how busy our customers are in today's fast-paced world.To make

your life simpler, we have created different channels to bring banking closer to you. Youno longer have to visit our branches to complete your daily banking transactions. Now

you can access a host of services 24-hours a day from wherever you are.

ATM Cards

Your ATM Card is simple to use, convenient, versatile and totally reliable. Using yourATM Card you can:

Withdraw cash

Deposit cash

Transfer funds between your accounts

Check your account balance

Order statements / new chequebooks

Change your PIN number

View details of your last eight transactions

Make payments to other HSBC customers

Phonebanking

Our Phonebanking service lets you access your accounts anytime of the day or night to:

Check your account balance

Transfer funds between your accounts

Order statements / new chequebooks

Report a lost or stolen card

Open or renew a time deposit

Enquire about foreign exchange rates

Make third party payments


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Phonebanking

We are delighted to announce that we have launched a new and upgraded version of our

Phonebanking service (known as Call Centre Integrated Service or CCIS) on 19 April2008.

This new Phonebanking service is integrated with our Call Centre and will provide youwith access to your accounts 24 hours a day and 365 days a year.

Private and Secure

Phonebanking is designed for total privacy. To ensure the confidentiality of your

transactions, your account can be activated only by keying in both your PhonebankingNumber (PBN) and your Personal Identification Number (PIN). You can also change

your PIN as often as you want for increased security.

Fast and Easy

Simple-to-follow instructions will guide you to carry out your Phonebanking

transactions. For your convenience we have developed a Quick Search function for faster

execution of your transactions.

Comprehensive

Our Phonebanking service allows you to perform a wide range of transactions.

Through Phonebanking you can:

check the balances on your primary and linked accounts

transfer money between your accounts

know details of your last five transactions

order a statement order a cheque book

pay bills to pre-designated third parties in local currency

enquire about time deposit interest rates*

open or renew a time deposit

report lost or stolen ATM card

enquire about foreign exchange rates

enquire status of an issued cheque


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Make payments to other HSBC customers

We also offer an ATM card against your foreign currency accounts. With this card, you

can withdraw cash from your accounts, at any time of the day or night in 800,000 ATMsworldwide!

Benefits

Available for foreign currency current accounts (Bangladesh International) both

for resident and non-resident Bangladeshis.

Complies with Bangladesh Foreign Exchange Regulations.

Managing your money - Corporate

Employees Scheme

Corporate Employees Scheme

The Corporate Employees Privilege Scheme (CEPS) is a unique and exclusive package of

personal banking products and services offered to the employees of selected companies.

CEPS provides employees with easy and quick access to our wide range of personal loanproducts at specially discounted rates.

CEPS offers preferential terms and pricing on the following products and services:

CEPS key features and privileges

Product Regular Customers CEPS Customers

AccountsMinimumRelationship (loans

and deposits)

BDT50,000 None

Personal Instalment

Loan

Interest Rate,

Maximum Loan

Amount

4 monthly income

or

BDT1,000,000/-

10 monthly income

or

BDT1,000,000/-

Relationship FeeIf Balance is Lessthan BDT50,000

BDT300 per Quarter None


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Eligibility

You can enjoy the benefits of CEPS if your company has an AutoPay salary

disbursement arrangement with HSBC, which can be easily arranged and is free.

To join the CEPS scheme, you should have a minimum monthly salary of

BDT15,000.

Borrowing Money

Personal Secured Loan

Personal Secured Credit

Credit Cards

Managing your Money

Borrowing Money

o Personal Secured Loan

o Personal Secured Credit

o Credit Cards

Saving and Investing

Travellers Cheques

Personal Secured LoanA Personal Secured Loan is a fixed loan secured by your time deposit held with HSBC.The loan will provide you with the flexibility to meet any emergency cash needs you may

have, so you don't have to encash your high yield investments.

Benefits

Loan amount is up to 90% of the value of your taka time deposit or WEDBs or

80% of the value of your foreign currency time deposit or USDBs with minimumloan amount of BDT90,000

Competitive interest rates Processing fee - BDT1,000

Flexible repayment schedules ranging from 12 to 60 equal monthly instalments

Partial prepayment and early settlement facilities

Automatic and free transfer of monthly instalments from your savings account

without affecting the interest earned on that account.

Option of one time repayment at the end of loan tenure with discounted interest

rate is available.
http://www.bd.hsbc.com/1/2/dak2/personal/personal-financial-services/borrowing-money/personal-secured-loanhttp://www.bd.hsbc.com/1/2/dak2/personal/personal-financial-services/borrowing-money/personal-secured-credithttp://www.bd.hsbc.com/1/2/dak2/personal/personal-financial-services/borrowing-money/credit-cardshttp://www.bd.hsbc.com/1/2/dak2/personal/personal-financial-services/managing-your-moneyhttp://www.bd.hsbc.com/1/2/dak2/personal/personal-financial-services/borrowing-moneyhttp://www.bd.hsbc.com/1/2/dak2/personal/personal-financial-services/borrowing-money/personal-secured-loanhttp://www.bd.hsbc.com/1/2/dak2/personal/personal-financial-services/borrowing-money/personal-secured-credithttp://www.bd.hsbc.com/1/2/dak2/personal/personal-financial-services/borrowing-money/credit-cardshttp://www.bd.hsbc.com/1/2/dak2/personal/personal-financial-services/saving-and-investinghttp://www.bd.hsbc.com/1/2/dak2/personal/personal-financial-services/travellers-chequeshttp://www.bd.hsbc.com/1/2/dak2/personal/personal-financial-services/borrowing-money/personal-secured-loanhttp://www.bd.hsbc.com/1/2/dak2/personal/personal-financial-services/borrowing-money/personal-secured-credithttp://www.bd.hsbc.com/1/2/dak2/personal/personal-financial-services/borrowing-money/credit-cardshttp://www.bd.hsbc.com/1/2/dak2/personal/personal-financial-services/managing-your-moneyhttp://www.bd.hsbc.com/1/2/dak2/personal/personal-financial-services/borrowing-moneyhttp://www.bd.hsbc.com/1/2/dak2/personal/personal-financial-services/borrowing-money/personal-secured-loanhttp://www.bd.hsbc.com/1/2/dak2/personal/personal-financial-services/borrowing-money/personal-secured-credithttp://www.bd.hsbc.com/1/2/dak2/personal/personal-financial-services/borrowing-money/credit-cardshttp://www.bd.hsbc.com/1/2/dak2/personal/personal-financial-services/saving-and-investinghttp://www.bd.hsbc.com/1/2/dak2/personal/personal-financial-services/travellers-cheques


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Personal Secured Credit

If you need funds urgently to meet an unexpected situation, just turn to HSBC. With

Personal Secured Credit facility, we can arrange a credit facility for you, secured against

time deposits.

How much can you borrow?

You can borrow up to 90% of your taka time deposit or WEDBs or up to 80% of your

foreign currency time deposit or USDBs.

What is your gain?

You can re-invest your money while your primary investment remains intact and thisenables you to have the flexibility to meet short-term commitments without unlocking

your long-term investments.

How is Interest calculated?

Interest is calculated daily and is charged on the daily overdrawn balance every 3 months.

How do you pay back?

Facilities are repaid when time deposits are withdrawn.

Credit CardHSBC's co-branded credit card with Prime Bank gives you the freedom to pay for goods

and services without the hassle of carrying cash. The card is accepted at shops,restaurants, hotels, airlines and travel agents, departmental stores, hospitals and

diagnostic centres, practically anywhere in Bangladesh displaying the MasterCard logo.


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Features

A simple, safe and convenient way to make your money grow, providing you with

the benefits of attractive interest rates, security, convenience and flexibility.

Earn interest on a monthly basis with the security of a fixed deposit account.

Option of keeping the Time Deposit for a maximum period of 2 years, which willbe renewed automatically every year.

A minimum deposit balance of BDT500,000 (Taka five lacs) to open the account

Benefits

Monthly interest earned can be transferred to another nominated account

Better rates than normal savings account

Higher rate than 1- month time deposit account's rate

Free ATM Card for new accounts

FAQs

Is it possible to open a Monthly Interest Bearing Time Deposit Account with an

amount which is less than BDT500,000?

No it is not possible as the minimum deposit balance is BDT500,000 (Taka fivelacs) for opening the account.

What will happen if the account is prematurely encashed?

The interest earned will be forfeited if the account is prematurely encashed andSavings Accounts interest rate will be applied.

What will happen if the account is closed before the completion of one month?

The interest earned will be forfeited if the account is closed before the completion

of one month.

How do I open a Monthly Interest Bearing Time Deposit Account?

You can visit one of our branches in Dhaka or Chittagong to open the account or

call our Call Centre for their assistance.

Term Deposit

If you are looking for a simple, safe and convenient way to make your money grow, look

no further. Term Deposits from HSBC provide attractive rates, security, convenience and

flexibility.


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Minimum Deposit

BDT100,000

Benefits

Flexible deposit periods to suit your needs

You can place Term Deposits with HSBC, for varying periods of time, 1, 3, 6 or 12

months. Just choose whichever suits your needs.

High interest with your deposits

You can earn higher interest on your term deposits with our attractive rates. Interest is

calculated from the date of the deposit until maturity, at the rate applicable when thedeposit is first placed or renewed, and is paid when the deposit matures. Larger amounts

attract extra interest, so the more you deposit, the more you earn!

Renewal, transfer or withdrawal facilities

On maturity of your Term Deposit, we will automatically renew it with the interestearned. Alternatively, you can transfer it to any of your accounts with us, or withdraw the

Term Deposit and interest.

Documents required

1. Completed account opening form.

2. Passport size photograph for each account holder.

3. Proof of identification such as passport, driving license or voter's I.D.

Traveller's Cheques

Traveller's Cheques are available in all major currencies and eliminate the need to carrycash while travelling overseas. Unlike cash, Traveller's Cheques are safe and will be

immediately replaced if lost or stolen. Traveller's Cheques issued by HSBC are accepted

worldwide, giving you spending power wherever you are.

Benefits

Secure and convenient, as they can be encashed at banks and at most hotels and

shops in any country or city

Handy to carry

Accepted globally

Easy-to-use

Ideal to budget

Available in most major currencies in denominations of 50 and 100.


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Fees

1% commission of the total amount endorsed. Passport endorsement fee of BDT250.

Requirements

1. An HSBC account in Bangladesh2. Passport and valid visa

3. Confirmed return air tickets