Case study on A-CDM

at HKIA

CANSO view on

A-CDM

Change management

& human factors

Isolated Decision Making Isolated Decision Making

Information ProcessesSystems

Stakeholder, e.g. ANSP

Isolated Decision Making

Lack of shared awareness and collaboration

Stakeholder, e.g. airlines

Information ProcessesSystems

Stakeholder, e.g. airport operator

Information ProcessesSystems

ARRIVAL TAXI IN TURN AROUND TAXI OUT DEPARTURE

Shared Processes & Information Sharing = A-CDM

What is A-CDM?

A-CDM is about partners working together and making decisions based on more accurate and higher quality information

A-CDM requires collaboration between all partners involved in the management of flights

What is A-CDM?

What is A-CDM?

A-CDM Platform incl PDS

Information from systems (e.g. AODB, A-SMGCS, EFS, AMAN, ATFM…)

En-route

Taxiing Gate Taxiing

Take-off

Taxiing

Take-offLanding

ATC

APP/TWR ATC

Airline/GH/AP

APP/TWR ATC

LOCAL RULES & PROCEDURES

ALDT (Actual Landing Time)AIBT (Actual In-Block Time)

AOBT (Actual Off Block Time)ATOT (Actual Take Off Time)

ELDT (Estimated Landing Time)

ELDT (Estimated Landing Time)

Ground Movement Data

EXIT (Est. Taxi In TimeEIBT (Est. In-Block Time)

TOBT (Target Off Block Time)EXOT (Est. Taxi Out Time)

ARDT (Actual Ready Time)ASAT (Actual Start-up Approval Time)

TSAT (Target Start-up Approval Time)TTOT (Target Take Off Time)

ARR & DEP Sch. & Flight PlanStand planning

CTOT (Calculated Take Off Time)

A-C

DM

Solution

Methodology

Common Vocabulary

Objectives & Performance

A-CDM Procedures

System solution

Information Integration

CANSO's "Best Practices"

Review Performance

Monitor

Agree onobjectives,obligations,

and schedule

Plan

Procedures &Tools

Implement

Involve and educatepartners to get them on board

Engage

Identify potential

improvements

Improve

A-CDMSuccess

Bring in all stakeholders from the start

The group can educate themselves and agree on goals, not as individual organisations, but as part of the overall system

Each stakeholder needs to understand how their involvement contributes to the overall system performance and how their contribution matters

CANSO's "Best Practices"

Agree onobjectives,obligations,

and schedule

Plan

Involve and educatepartners to get them on board

Engage

A-CDMSuccess

Commonly define and agree on the strategic objectives

Set Key Performance Indicators (KPIs) that align with the objectives

Create the ”organization” that shall lead and manage the program

Set up individual and group obligations, and the schedule for implementation

Review Performance

Monitor

Procedures &Tools

Implement

Identify potential

improvements

Improve

CANSO's "Best Practices"

Agree onobjectives,obligations,

and schedule

Plan

Involve and educatepartners to get them on board

Engage

A-CDMSuccess

Review Performance

Monitor

Procedures &Tools

Implement

Identify potential

improvements

Improve

GLOBAL GUIDANCE DOCUMENTS

SUPPORTING SYSTEMS

LOCAL RULES & PROCEDURES

COMMON vocabulary & definitions

WHAT data shall be shared

WHO provides the data

HOWdo we prioritize different data

A-CDMHOW shall data be updated &

BY WHOM

HOW shall data be displayed & TO WHOM

HOW shall performance be

measured

CANSO's "Best Practices"

Agree onobjectives,obligations,

and schedule

Plan

Involve and educatepartners to get them on board

Engage

A-CDMSuccess

Review Performance

Monitor

Procedures &Tools

Implement

Identify potential

improvements

Improve

Monitoring is an on-going and an essential component in understanding the success and weakness of the A-CDM procedures

Outcomes and assessments must be shared within the stakeholder group

If the agreed processes do not meet the expected results and objectives, they need to be improved.

Move away from BLAME culture

CANSO's "Best Practices"

Review Performance

Monitor

Agree onobjectives,obligations,

and schedule

Plan

Procedures &Tools

Implement

Involve and educatepartners to get them on board

Engage

Identify potential

improvements

Improve

A-CDMSuccess

A-CDM IS AN ONGOING

ENGAGEMENT

CANSO's "Best Practices"

PURPOSE:Assist in the implementation of the Airport-CDM concept and

processes.

OBJECTIVETo support ANSPs in the improvement of the global air transport

efficiency by outlining topics for consideration e.g. involvement of relevant stakeholders when embarking on an Airport-CDM implementation

DOWNLOADwww.canso.org/publications

CANSO A-CDM Guide

CANSO A-CDM Subgroup Focus:

Task 1: Packaging and promoting the A-CDM subgroup existing deliverables

Task 2: Delivering a “Recommended KPAs and KPIs for A-CDM” document

Task 3: Delivering an “Implementing A-CDM inside and outside the ANSP” document

CANOS’s Next Steps

Case study on A-CDM

at HKIA

CANSO view on

A-CDM

Change management

& human factors

• Hong Kong International Airport:• 2 parallel RWYs, capacity of 68 movement/hour (3rd under construction by 2020)

• 100+ airlines (96 international airlines)

• ~70 million passengers/year (4th busiest in APAC, 8th in the world*)

• ~4,5 million ton cargo (No 1 in the world*)

• ~412.000 movements/year

• Objective: Increase information sharing, predictability, capacity, and utilization of resources as well as lowering fuel consumption and costs

• Scope: Implement A-CDM procedures and supporting system to facilitate all stakeholder at the airport

• Stakeholders: A joint collaboration project between Airport Authority of Hong Kong, Civil Aviation Department, all airlines, ground handling agent and the solution provider.

New RWY

*ACI 2015 statistics

Introduction

Information Sharing

DEP

LINKED

ii

i i

i

Milestone Approach

i

En-route

Approach

Taxi-in Gate Taxi-out

Departure

INBOUND TURN AROUND OUTBOUND

1

2

3 4 5 6 7

8

9

10

11

12

13

14

15 16

En-route

Approach

Taxi-in Gate Taxi-out

Departure

ARR

i i i i i i i i

Variable Taxi Time (VTT)

En-route

Approach

Taxi-in Gate Taxi-out

Departure

Estimated In Block

Time

Estimated Take Off

Time

VTT VTT

Pre-Departure Sequence

En-route

Approach

Taxi-in Gate Taxi-out

Departure

CDM in Adverse Conditions

En-route

Approach

Taxi-in Gate Taxi-out

Departure

Integration with Flow Management

En-route

Approach

Taxi-in Gate Taxi-out

Departure

DEP information updates• TSAT• Target Take Off• Taxi times

Flow Restrictions, i .e. CTOT

A-CDM creates predictability and common awareness during e.g. typhoons, thunderstorms…

TSAT

TSAT

TSAT

TTOT

TTOT

1 2 3

5 64

Scope of implementation

Management Operators ANSP Airport Ground

Handlers

Organization A-CDM Benefits Roles &

Responsibilities Build A-CDM

knowledge

ConOps Development

Initial solution requirements

Mature ConOps A-CDM Key

Performance Indicators

Demo end user solution

Final ConOps Demo “mature”

end user solutions Implementation of

A-CDM

Techincal training Operator training

Workshop #1What is A-

CDM

Workshop #2Initial

Procedures & Solution Support

Workshop #3Operational Guidelines &

User Tools

Workshop #4Final

adjustments &implementation

Workshops to Engage & Collaborate Educate

Training Tailored training

sessions

Methodology

Common Vocabulary

Use Cases

Performance

Procedures Information User Tools

En-route

Taxiing Gate Taxiing

Take-off

Taxiing

Take-offLanding

INFO

RM

ATI

ON

&

INTE

GR

ATI

ON

ATC

APP/TWR ATC

Airline/GH/AP

APP/TWR ATC

LOCAL RULES & PROCEDURES

PR

OC

ESS

& P

EOP

LE

ATFM

ATCC/FDPS

AMAN

A-SMGCS & Ground Surveillance

A-CDM Solution

AODB

DMAN

Electronic Flight Strips

ADPA

ALDT (Actual Landing Time)AIBT (Actual In-Block Time)

AOBT (Actual Off Block Time)ATOT (Actual Take Off Time)

ELDT (Estimated Landing Time)

ELDT (Estimated Landing Time)

Ground Movement Data

EXIB (Est. Taxi In TimeEIBT (Est. In-Block Time)

TOBT (Target Off Block Time)EXOT (Est. Taxi Out Time)

ARDT (Actual Ready Time)ASAT (Actual Start-up Approval Time)

TSAT (Target Start-up Approval Time)TTOT (Target Take Off Time)

ARR & DEP Sch. & Flight PlanStand planning

Procedures Information User Tools

En-route

Taxiing Gate Taxiing

Take-off

Taxiing

Take-offLanding

INFO

RM

ATI

ON

&

INTE

GR

ATI

ON

PR

OC

ESS

& P

EOPL

E

ATC

APP/TWR ATC

Airline/GH/AP

APP/TWR ATC

LOCAL RULES & PROCEDURES

A-CDM Solution

ATCC/FDPS

AMAN

A-SMGCS & Ground Surveillance

AODB

DMAN

Electronic Flight Strips

ADPA

ATFM

USE

R

TOO

LSProcedures Information User Tools

Airport AOC ANSPGHCrewRAMP

A-CDM Performance

A-CDM MilestoneProgress

A-CDM TOBT Management

A-CDM TOBTManagement

Departure Manager

En-route

Taxiing Gate Taxiing

Take-off

Taxiing

Take-offLanding

A-CDM Solution

USE

R

TOO

LSProcedures Information User Tools

Airport AOC ANSPGHCrewRAMP

A-CDM Performance

A-CDM MilestoneProgress

A-CDM TOBT Management

A-CDM TOBTManagement

Departure Manager

Case study on A-CDM

at HKIA

CANSO view on

A-CDM

Change management

& human factors

Air Traffic Controller

Licence

Safety

Airspace

Design

Remote tower

PBN

Safety management

System

RNAV

Drones

AMAN DMAN A-CDM

Infrastructure

A-SMGCS

aircraft

Point Merge

A fast changing industry

Environment

Resistance to change

Habits

Fear of the

unknown

Comfort zone

Previous experiences

Mistrust in the

organization

Miscommunication…

Group effect

The change curve

Kubler-Ross change curve

Change management

1.

Diagnostic

2.

Planification

3.

Implementation

4.

Feedbackand support

Stretch your comfort zone!

Stretch your comfort zone!

Source: Kenneth Chan, LinkedIn

Change management enablers

TrainingCommunicationInvolvement

Explaining the benefits

Presenting the change

management steps, publications

Sharing experience

Stimulating the participation

Theoretical training

Simulations

Workshops, conferences,….